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The Saint Hotel, New Orleans, French Quarter, Autograph Collection

A boutique Canal Street stay offering dramatic decor, luxe bathrooms, and quick access to the French Quarter.

Strong · Deep coverage · read from 0 sources · 0 traveler insights
82
RoomExpert Score
Strong

The verdict

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The Saint Hotel delivers a stylish, moody aesthetic on Canal Street, putting guests within a short walk of Bourbon Street and transit stops. Visitors praise the bold bathroom design with walk-in showers and clawfoot tubs, as well as bites at the Burgundy Bar. However, guest experiences are dampened by occasional service oversights and visible signs of age like rusted bathroom fixtures. 31113

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Reviewers consistently highlight the distinctive rooms featuring floating bed frames and mirrored headboard walls. 13
  • The bathrooms make a strong impression with sleek black marble, large walk-in showers, clawfoot bathtubs, and plush spa bathrobes. 11
  • Valet parking on Canal Street is prompt with short wait times, placing guests steps from streetcar stops and the French Quarter. 37

The catch

  • While some guests report a restful, quiet night in comfortable beds, light sleepers mention that ambient city noises can interrupt sleep. 7
  • Reviewers are divided on customer service, with some praising quick early check-in while others cite staff lacking basic schedule and loyalty program knowledge. 13

Who it's for

  • Couples looking for moody, unconventional boutique decor
  • Travelers prioritizing French Quarter proximity and streetcar access
  • Guests who enjoy clawfoot soaking tubs and spacious showers

Skip it if

  • Light sleepers easily disturbed by downtown city noises
  • Guests seeking extensive in-room amenities
  • Travelers expecting seamlessly knowledgeable front-of-house staff

How to book

With points
57,000 points a night
Marriott Bonvoy · priced October 21, moves with demand

One night, standard room. Award prices move with demand and availability is not checked here.

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Score breakdown

How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

87
read from 1 source · Deep coverage
  • The bright decor continues into the bathroom area with beautiful chandeliers and marble. A unique "climbing man" sculpture above the toilet adds a quirky touch. 3
  • The bathrooms showed some age, with visible rust on the chandeliers and some of the metal fixings, towel racks, etc. But everything was functional and clean, including the signature Kohler toilet. 13

Location

92
read from 1 source · Deep coverage
  • Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby. 4
  • Also, if you are wondering if this hotel is close to the French Quarter, it is! It is a great place to stay and there's only a short walk to either a streetcar stop (right in front), Bourbon Street, the Riverfront, or many activities in New Orleans. The location is great! 3

Room

85
read from 1 source · Deep coverage
  • All of the suites are located on the 2nd floor with the remaining guest rooms on the higher floors. We stayed in the absolutey gorgeous Gabriel Suite at The Saint Hotel New Orleans French Quarter. 7
  • Enjoyed my stay in both of them, but have to say that I was upgraded to a suite at Le Richelieu and it was like staying in a castle. 4

Service

85
read from 1 source · Deep coverage
  • Check-in went smoothly, admittedly I was in a hurry at the time as I was in between sessions at my conference. Fortunately, I was permitted to check in quite early at 1:00 PM which was appreciated. 13
  • The front desk agents were attentive and our room was ready early (11:00 a.m.). 3

Bed & Sleep

84
read from 1 source · Deep coverage
  • The bed is comfortable with a semi-firm mattress. There is some give to the mattress but it is not super soft. The large pillows make you want to nestle down in the bed and not move. 7

Value

80
read from 1 source · Deep coverage
  • I stayed at the Villa Convento a few years ago. At that price point, we were able to afford the most expensive room and it was great. 4
  • I paid $529 so that is pro. 4

Where it is, how to reach it

931 Canal Street
New Orleans, Louisiana
70112 USA

Details checked 2026-09-04

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Where it sits

The Saint Hotel, New Orleans, French Quarter, Autograph Collection and the 22 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Right in line

On par with what $ usually buys

Scores level with the modest median of 82, across 210 hotels in the same bracket. In New Orleans it sits 2 points below the local median of 84.

Price bracket
$
Modest
This hotel
82
Bracket median
82
Index median
88

Based on 210 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 1 mention
  • 1 mention
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Noise
65
Food
63
Service
59
Room
41
Location
41
Bathroom
30
Value
8
View the 52 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Room15 mentions
  • All of the suites are located on the 2nd floor with the remaining guest rooms on the higher floors. We stayed in the absolutey gorgeous Gabriel Suite at The Saint Hotel New Orleans French Quarter. 7
  • The bed is comfortable; the room is clean and quiet at night. 4
  • The room experience is bright and comfortable. We stayed in a regular King room, but the apartment-sized suites look incredible. 3
  • I was there in June. It was fine, room was nice enough, but not much of any amenities. 16
  • Hand-painted murals of old New Orleans decorate the eight-story stairwell; minimalist modern guest rooms are plain but comfortable, with indigo ceilings and white-lacquered furniture. 18
  • The coffee machine was a Hamilton Beach Keurig machine and the pods were provided by "Community". The coffee was passable for hotel room coffee. 13
  • Enjoyed my stay in both of them, but have to say that I was upgraded to a suite at Le Richelieu and it was like staying in a castle. 4
  • The suite has a beautiful exposed brick wall showcasing the original structure of the building. 7
  • The room was a highlight and had unique decor, but it showed signs of age. 13
  • When you're ready to hit the hay, you'll find your guest room appointed with a variety of amenities, including a flat-screen TV, free Wi-Fi access and spacious showers. 18
  • Staff weren't great, the room had a terrible layout. It's the only hotel that I wouldn't return to. 4
  • All of the hotel's suites include exquisite design touches like Murano glass chandeliers, leather couches, and exposed brick, and feature flat-screen TVs and Bose sound systems in every room. 11
  • Overall, the room was basic but well-arranged. The consistent theming throughout was interesting and a nice change from a cookie-cutter Marriott room. 13
  • The room had a sort of cozy apartment feel and had some unique decor starting with the floating bed frame and mirror wall behind the bed. 13
  • When you first walk into the suite, there is a kitchen area with a fairly nice-sized refrigerator, coffee maker, and Community Coffee K-Cups. 7
Noise10 mentions
  • I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. 4
  • If you are used to sleeping in a quiet house or not hearing city noises you may want to bring a noise machine or ear plugs. I am a light sleeper and woke up a few times with the city noises. 7
  • Also stayed a few times at what is now called the Omni Royal Orleans. Antique building but well maintained and well fitted with modern conveniences in the hotel. A lot closer in the Quarter, but still not so close to Bourbon street that the noise is an issue. 4
  • I just got back from 5 nights in New Orleans yesterday stayed in the Best Western Plus French Quarter on Rampart Street. It is quiet 4
  • I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river. 4
  • If you will have a car, we enjoyed Rose Manor B&B for the quiet, the free parking ... and the cooked-to-order breakfasts! 4
  • Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night. 4
  • I've stayed at the Pete Marquette and liked it. Quiet area but not far from the action. 10
  • Or right across the street from the casino if that is more your interest. Also stayed a few times at what is now called the Omni Royal Orleans. Antique building but well maintained and well fitted with modern conveniences in the hotel. 4
  • The Four points is right on Bourbon. It'll be very loud till very late at night so be prepared. 10
Value3 mentions
  • If you're thinking about the JW and the Renaissance, I'd encourage you to throw the Ritz into your thinking. It's not as expensive as Ritzes elsewhere, but the level of service and luxury is on par and the food in the lounge was pretty great. 10
  • I paid $529 so that is pro. 4
  • I stayed at the Villa Convento a few years ago. At that price point, we were able to afford the most expensive room and it was great. 4
Location10 mentions
  • Westin I've been in but not stayed but that's a typical huge hotel on Canal, totally fine. Great location as well. 10
  • Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby. 4
  • JW is great too, great location and good club lounge. 10
  • The hotel is on the edge of the French Quarter, but only a couple streets away from Bourbon st., so location is good for that but further from the river area, Downtown, and trolleys to the garden district. 4
  • Easy walk to all the action if that is what you are looking for. 4
  • Also, if you are wondering if this hotel is close to the French Quarter, it is! It is a great place to stay and there's only a short walk to either a streetcar stop (right in front), Bourbon Street, the Riverfront, or many activities in New Orleans. The location is great! 3
  • The Saint Hotel in New Orleans, Louisiana, is located right on Canal Street in the famous French Quarter, offering the perfect heavenly location to rest while in the Big Easy. 7
  • It is also conveniently located on Canal Street which serves a historic streetcar line, and near Bourbon Street which is the centerpiece of many festivals including Mardi Gras. 13
  • In an outstanding location in the city's historic French Quarter, this luxury hotel is close to a number of New Orleans sights. 9
  • Hotel has a good bad devil angel vibe and one cool bar but otherwise location not the best and pretty minimalist in every other amenity 16
Service5 mentions
  • Check-in went smoothly, admittedly I was in a hurry at the time as I was in between sessions at my conference. Fortunately, I was permitted to check in quite early at 1:00 PM which was appreciated. 13
  • We pulled up to the entrance and were able to get valet parking just outside the door on Canal St. The cost was $52.00 per 24 hours. We did not have any trouble or a long wait for our car when we wanted to leave and we texted for the car about 10 minutes before we went down. 3
  • The front desk agents were attentive and our room was ready early (11:00 a.m.). 3
  • Staff knowledge was lacking both in general and regarding the Marriott Bonvoy program. For example, even the bartender didn't know the end time of the food service when I first sat down, at first trying to turn me away at 8:00 PM until I corrected him. 13
  • Shortly after arriving at my room, I received a courtesy call to confirm everything was okay with the room. This was a nice touch of service. 13
Food6 mentions
  • Turns out the voucher is restricted to two items per person: yogurt parfait, avocado toast, toasted bagel, fruit cup, oatmeal, and muffin. This is a bit chintzy considering the restaurant isn't offering a particularly noteworthy or luxury breakfast offering, but the portions were well-sized at least. 13
  • The bright, chic Tempt restaurant serves up a creative take on traditional southern dishes for breakfast and dinner. 11
  • Room service is offered as well as really tasty small plates in Burgundy Bar. The duck empanadas are one of our favorites as well as the crawfish dip. 3
  • I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river. Excellent food. 4
  • Make sure to check out the gorgeous window display for the restaurant from Canal St. The giant gold bell lamp is impressive. 7
  • Both were just okay. Also to my dismay, the coffee on offer was the same as in the hotel room, and even served in a to-go cup. At least they didn't charge for it... 13
Bed & Sleep1 mention
  • The bed is comfortable with a semi-firm mattress. There is some give to the mattress but it is not super soft. The large pillows make you want to nestle down in the bed and not move. 7
Bathroom2 mentions
  • The bathrooms showed some age, with visible rust on the chandeliers and some of the metal fixings, towel racks, etc. But everything was functional and clean, including the signature Kohler toilet. 13
  • The bright decor continues into the bathroom area with beautiful chandeliers and marble. A unique "climbing man" sculpture above the toilet adds a quirky touch. 3

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about position on the floor.
  • 12 sources carry no publication date, so we cannot tell how current they are.

Ask about The Saint Hotel, New Orleans, French Quarter, Autograph Collection

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 18/100

We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.

0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
92

Watch this hotel

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Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 18 cited sources

Everything quoted on this page.

  1. 10
    Anniversary Trip to New Orleans : r/marriott
    reddit.comForum thread2026-01-14Recent9 quotes used
    If you're thinking about the JW and the Renaissance, I'd encourage you to throw the Ritz into your thinking. It's not as expensive as Ritzes elsewhere, but the level of service and luxury is on par and the food in the lo…
    Read originalreddit.com
  2. 7
    The Saint Hotel - New Orleans
    gulfcoastjourneys.comReview site2025-04-26Recent7 quotes used
    All of the suites are located on the 2nd floor with the remaining guest rooms on the higher floors. We stayed in the absolutey gorgeous Gabriel Suite at The Saint Hotel New Orleans French Quarter.
    Read originalgulfcoastjourneys.com
  3. 11
    The Saint Hotel, Autograph Collection Review
    oyster.comReview site2024-08-10Ageing8 quotes used
    arble bathrooms include beautiful clawfoot bathtubs and huge walk-in showers.
    Read originaloyster.com
  4. 3
    New Orleans Hotel Review: The Saint
    travelmakesmehappy.comReview site2024-03-01Ageing7 quotes used
    The room experience is bright and comfortable. We stayed in a regular King room, but the apartment-sized suites look incredible.
    Read originaltravelmakesmehappy.com
  5. 13
    Review: The Saint Hotel, New Orleans
    frugalflyer.caReview site2024-01-04Ageing16 quotes used
    On my first of two breakfasts here, I had the Belgian waffles and fresh fruit & berries. Both were just okay.
    Read originalfrugalflyer.ca
  6. 16
    Has anyone here stayed at The Saint Hotel in New Orleans ...
    reddit.comForum thread2023-09-24Ageing2 quotes used
    I was there in June. It was fine, room was nice enough, but not much of any amenities.
    Read originalreddit.com
Showing 6 of 18 cited · 0 read
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