DoubleTree by Hilton Hotel New Orleans
An affordable downtown base near Canal Street, Harrah's, and the French Quarter with convenient lobby coffee.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
DoubleTree by Hilton Hotel New Orleans offers an affordable downtown stay on Canal Street within walking distance of Harrah's and the French Quarter. Guests enjoy high-floor city views and convenient lobby dining, including PJ's Coffee and complimentary cookies. However, the property draws complaints regarding inconsistent hot water, noticeable hallway noise, and occasional elevator breakdowns. 123711
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Canal Street places the French Quarter, the Mississippi River, and Harrah's within short walking distance. 127
- Rooms on high floors offer pleasant views overlooking the city alongside comfortable beds. 12
- Guests appreciate the convenience of PJ's Coffee in the lobby for breakfast and complimentary cookies at the front desk. 12
The catch
Who it's for
- — French Quarter sightseers
- — Downtown travelers seeking an affordable base
- — Casino visitors heading to Harrah's
Skip it if
- — Anyone requiring consistent hot water
- — Light sleepers sensitive to hallway sound
- — Travelers needing large room layouts
Seen on camera
10 moments · 3 videos · DoubleTree by Hilton Hotel New Orleans
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“but if you have the opportunity to come to new orleans and you're looking to be downtown the doubletree is a good very g…”
youtube.com2:39“so we'll start out in the bathroom this time since it's right here very modern bathroom”
youtube.com3:18“and again i'm just marveling at the space heat very very spacious closet standard amenities with your iron iron board li…”
youtube.com1:49“we're not like so close to the part of new orleans where like it would be crazy like i slept so good last night and hone…”
youtube.com2:56“as you can see this is a very very spacious room so it's called a junior suite and you'll notice it has a very very spac…”
youtube.com0:29“now the elevator was out when we came back from dinner so we had to take the stairs up but that was fixed by the next mo…”
youtube.com0:48“we have a microwave microwave is clean the little turntable as always is off of its truck never once seen a hotel run th…”
youtube.com2:49“and we have a refrigerator here which is cold little wobbly there”
youtube.com3:05“you can see saks is directly across the street in fact that's the shops at canal right across the street so if you'd lik…”
youtube.com0:58“what's wonderful is when you get off the elevator you're greeted with this beautiful backdrop”
youtube.com0:41Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
87Location
95Room
85Service
86Bed & Sleep
86Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
81Where it is, how to reach it
Details checked 2026-09-04
Where it sits
DoubleTree by Hilton Hotel New Orleans and the 17 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points above the modest median of 82, across 178 hotels in the same bracket. In New Orleans it sits level with the local median of 84.
- This hotel
- 84
- Bracket median
- 82
- Index median
- 88
Based on 178 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 56 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Higgins. Very very clean, awesome staff and nice rooms.” 11
- “Stayed at the Roosevelt a couple weeks ago, property is quite a bit dated, but the service was second to none.” 11
- “I've stayed here a couple of times and liked it! Good location, nice rooms and staff.” 11
- “The Roosevelt staff is second to none but some rooms can be small.” 11
- “Higgins or the Roosevelt. The Roosevelt staff is second to none but some rooms can be small.” 11
- “The Higgins is tough to beat. I stayed there on extended business and the service was great. Nice restaurants and bar. Concierge James is a gem. It's tucked away enough to be quiet but close enough to walk to the quarter.” 11
- “Having recently stayed there over the Halloween weekend for an event, I'm not pleased with the overall service.” 5
- “The Higgins has gorgeous rooms and amazing staff.” 11
- “I had to wait an extra hour to check in but that was about the only issue I had with the staff themselves when I stayed.” 9
- “And housekeeping. Friend had asked for a specific type of espresso and just that type, and they brought a mix. Second time she asked for that espresso and extra sugar and creamer, it took housekeeping an hour to bring that up.” 5
- “I visit NOLA alot....The Roosevelt is the place to stay. The staff is the best.” 11
- “I just returned from there and let me tell you - between the rude staff, lack of follow through on requests and broken promises when they got called out on said broken promises, this place was a shit show. Never again.” 9
- “The Higgins is tough to beat. I stayed there on extended business and the service was great. Nice restaurants and bar. Concierge James is a gem.” 11
- “Spoke to the same employee face to face, he checked and said that the 2 mini fridges (how does a 15 story hotel have just two in the whole building?) were already being used.” 5
- “I stayed at the Canopy when I was in NOLA and I liked it. The staff was nice, and I really liked the food in their restaurant.” 11
- “I stayed at homewood 901 Poydras St, New Orleans, LA 70112. Easy to get around. Walkable to a lot. Friendly staff. Good price.” 11
- “I stayed at homewood 901 Poydras St, New Orleans, LA 70112. Easy to get around. Walkable to a lot. Friendly staff. Good price. Would recommend” 11
- “The Higgins is tough to beat. I stayed there on extended business and the service was great. Nice restaurants and bar.” 11
- “The Higgins is tough to beat. I stayed there on extended business and the service was great.” 11
- “Nice hotel, good rooms. Would stay again.” 11
- “I can't say anything about Doubletree, but I did stay in the Hampton Inn for a few days last October following hurricane Zeta and it was a good stay. It was under construction at the time and peak COVID so it may be different now, but it was pretty quiet and they had a nice takeout breakfast in the mornings.” 15
- “I stayed at the Canopy when I was in NOLA and I liked it. The staff was nice, and I really liked the food in their restaurant.” 11
- “I did stay in the Hampton Inn for a few days last October following hurricane Zeta and it was a good stay. It was under construction at the time and peak COVID so it may be different now, but it was pretty quiet and they had a nice takeout breakfast in the mornings.” 15
- “Good restaurant, nice little coffee area and a huge bar.” 11
- “PJs Coffee shop inside the lobby is convenient for breakfast. Complimentary cookies at the front desk.” 12
- “Parking on premises is 50 dollars. The Red Fish from the restaurant actually goes crazy, big recommend.” 7
- “Hilton St. Charles is my favorite - quieter location but still a quick walk to everything.” 11
- “Riverside is a good one, I have also stayed in the Roosevelt-much more luxurious being a Waldorf and also in a good location.” 11
- “Hilton St. Charles is my favorite - quieter location but still a quick walk to everything. Streetcar runs in front of the hotel. Old, historic building with comfortable, large rooms.” 11
- “but if you have the opportunity to come to new orleans and you're looking to be downtown the doubletree is a good very good affordable option” On camera32:39
- “Location is great for cruise port and French Quarter walking distance. Rooms are clean and roomy.” 7
- “Great location and great employees” 14
- “Stayed at the Doubletree downtown once for Mardi Gras - dump of a hotel (not sure how much that's changed since I was there in 2017ish, good location.” 11
- “you can see saks is directly across the street in fact that's the shops at canal right across the street so if you'd like to shop while staying here perfect location for that” On camera30:58
- “Not the best location within the city but not bad either. Just an additional 20-30 minutes of walking a day compared to something in the heart of the CBD.” 11
- “The small room was the worst 4/5-star hotel room I've ever stayed in. Small is one thing, but weird layout (bed pushed against the closet), no end table on either side of the bed, half broken window frames, peeling paint, and the tiniest bathroom with no counter space.” 11
- “I liked the room a lot, especially the separation between the bed and sitting area. It felt spacious and well thought out.” 5
- “My only complaint about the property is the room decor is pretty dated imo and gives "grandma's house", but Draco's has great food and the property was big and beautiful!” 11
- “and again i'm just marveling at the space heat very very spacious closet standard amenities with your iron iron board lighted mirror” On camera31:49
- “Room on the 15th floor has a very nice view. Room appears to be freshly renovated.” 12
- “as you can see this is a very very spacious room so it's called a junior suite and you'll notice it has a very very spacious living area some updated decor” On camera30:29
- “The suite, on the other hand, was as amazing as any Waldorf property. Elegant, historical, but up-to-date.” 11
- “Gross. My daughter just found a bedbug in her room there. The rooms are terrible.” 9
- “I've had this room before. It was large, but sparsely furnished.” 5
- “I stayed at homewood 901 Poydras St, New Orleans, LA 70112. Easy to get around. Walkable to a lot. Friendly staff. Good price. Would recommend” 11
- “I stayed at homewood 901 Poydras St, New Orleans, LA 70112. Easy to get around. Walkable to a lot. Friendly staff. Good price.” 11
- “Stayed at the Hilton Garden Warehouse District. It's next to the convention center. So if there's no convention on prices can be very good. Not the best location within the city but not bad either. Just an additional 20-30 minutes of walking a day compared to something in the heart of the CBD.” 11
- “Doubletree has the oddest vibes and seems a bit off. It is right across from Windsor and that is a great street I would just consider other options at same price point.” 9
- “Stayed at the Hilton Garden Warehouse District. It's next to the convention center. So if there's no convention on prices can be very good.” 11
- “Westie_Ron • 2 taon ang nakalipas I'm sure it's fine but I have stayed at almost every hotel in that area and Doubletree has the oddest vibes and seems a bit off. It is right across from Windsor and that is a great street I would just consider other options at same price point.” 9
- “now the elevator was out when we came back from dinner so we had to take the stairs up but that was fixed by the next morning so we climbed five flights of stairs to the H honors floor” On camera40:48
- “No microwave either. Also felt like the room didn't block out much sound from the hallway.” 5
- “I can't say anything about Doubletree, but I did stay in the Hampton Inn for a few days last October following hurricane Zeta and it was a good stay. It was under construction at the time and peak COVID so it may be different now, but it was pretty quiet and they had a nice takeout breakfast in the mornings.” 15
- “I did stay in the Hampton Inn for a few days last October following hurricane Zeta and it was a good stay. It was under construction at the time and peak COVID so it may be different now, but it was pretty quiet and they had a nice takeout breakfast in the mornings.” 15
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about DoubleTree by Hilton Hotel New Orleans
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How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 5thoughts on this Canopy in downtown New Orleans? I was ...reddit.comForum thread2025-08-05Recent7 quotes used
“I liked the room a lot, especially the separation between the bed and sitting area. It felt spacious and well thought out.”
Read originalreddit.com - 9Thoughts on DoubleTree by Hilton off 300 Canal St?reddit.comForum thread2024-06-04Ageing6 quotes used
“That being said other than that, you get what you pay for. It's one of the cheaper hotels in the area so the rooms aren't gonna be great.”
Read originalreddit.com - 15Doubletree (Canal) or Hampton Inn (French Quarter/ ...reddit.comForum thread2021-07-02Ageing4 quotes used
“I can't say anything about Doubletree, but I did stay in the Hampton Inn for a few days last October following hurricane Zeta and it was a good stay. It was under construction at the time and peak COVID so it may be diff…”
Read originalreddit.com - 1Double Tree by Hilton Hotel New Orleansyoutube.comVideoDate not statedListened for quotes only2 quotes used
“we're not like so close to the part of new orleans where like it would be crazy like i slept so good last night and honestly like there's like not even cars on the road”
Read originalyoutube.com - 2
- 3Tour of a Junior Suite at the Doubletree Downtown New Orleansyoutube.comVideoDate not statedListened for quotes only5 quotes used
“but if you have the opportunity to come to new orleans and you're looking to be downtown the doubletree is a good very good affordable option”
Read originalyoutube.com
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