Embassy Suites by Hilton New Orleans
Generous rooms and a large free breakfast buffet close to New Orleans attractions.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The Embassy Suites offers generous room sizes and a location close to the city's main action. Guests consistently highlight the huge free buffet breakfast with cooked-to-order omelets as a major money-saver. However, reviewers complain about small bathrooms with low ceilings and feel nickel-and-dimed by a slew of add-on charges. Customer service can also be frustrating, with guests reporting getting the runaround when resolving issues. 108149
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests agree that rooms offer a generous size with clean, comfortable beds and local decor. 14
- The free buffet-style American breakfast is widely praised as a huge perk, featuring cooked-to-order omelets that save time and money. 3109
- Mobile check-in is efficient, allowing guests to conveniently receive a digital key through the Hilton app hours before arrival. 1
The catch
Who it's for
- — Families looking for a huge included breakfast
- — Travelers wanting generous room sizes
- — Guests who prefer mobile check-in with a digital key
Skip it if
- — Anyone frustrated by a slew of add-on charges
- — Travelers who dislike small bathrooms with low ceilings
- — Guests who need prompt service during security incidents
Seen on camera
21 moments · 3 videos · Embassy Suites by Hilton New Orleans
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“While the hotel was renovated in 2005, the room sizes and layouts are generally comfortable for a relaxed stay.”
youtube.com0:47“you have a full lip mirror that's convenient for when you're getting ready in the mornings”
youtube.com3:40“they have microwaves fridges and my favorite thing is they have the complimentary breakfast they have a really good comp…”
youtube.com1:23“it is there right there in the warehouse district it has like a rustic kind of a theme inside and kind of modern as well…”
youtube.com3:41“and they have a really nice breakfast buffet actually our son loves the breakfast buffet at the Spring Hill Suites that'…”
youtube.com6:46“they do one nice thing they do have is they do have a shuttle to the port and they will shuttle you anywhere within a tw…”
youtube.com7:33“it has a nice local flair to the air to the decor”
youtube.com8:46“and the price really is a little more upscale but the prices weren't bad some of the prices I checked were kind of right…”
youtube.com16:00“you know a little more upscales right there in the heart of French Quarter great location”
youtube.com16:10“The hotel scores relatively well for value, but factor in any additional expenses like parking or optional fees.”
youtube.com1:23“they offer a nice buffet breakfast they have free Wi-Fi a fitness center a business center”
youtube.com12:33“there is no self parking although they do have valet parking available for $39 a day whoo that's expensive so you will p…”
youtube.com13:35“The hotel is in the warehouse district, making it walkable to several art galleries, restaurants, and entertainment venu…”
youtube.com0:21“A big perk is the free breakfast included with your stay. It's a buffet style American breakfast, which can be a real ti…”
youtube.com0:55“we enjoyed the paintings the murals and all of the artistic Decor it was really nice”
youtube.com1:01“so this is the little fridge smaller than I expect but I still just appreciate having it”
youtube.com3:25“now this bathroom's feels small I don't know if it's because the ceiling is so low but yeah it feels small”
youtube.com3:56“and voila oh very nice large television I love it and this is the bedroom suite”
youtube.com4:55“and this balcony space it's quite cool it's cute I like it so that is our balcony”
youtube.com6:03“alright my first hotel I'm going to talk about is one of my favorite hotels to stay at and that is the Embassy Suites an…”
youtube.com0:20“they have the flat-screen TVs they have some nice beds they do have some nice beds there you know”
youtube.com14:54Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
78- “now this bathroom's feels small I don't know if it's because the ceiling is so low but yeah it feels small” 63:56
- “Dear whoever it is who is in charge of designing the bathrooms for airport Hilton Hotels in the US: you're doing it wrong. Seriously. The bathroom in my room for the evening was not any nicer than what I experienced at the Comfort Suites at the Anchorage Airport once.” 1
Location
88- “Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby.” 9
- “alright my first hotel I'm going to talk about is one of my favorite hotels to stay at and that is the Embassy Suites and it is right there it's a great location it is right next to the cruise port it is by the Convention Center in the warehouse district” 140:20
Room
75Service
80- “The airport shuttle service is very convenient thanks to how high frequency it is. You won't have to wait long.” 1
- “they do one nice thing they do have is they do have a shuttle to the port and they will shuttle you anywhere within a two mile radius in the area although it will cost you five to seven dollars I guess depending on where you go” 147:33
Bed & Sleep
80- “LaMothe House on Esplanade was great but a bit out of the way for the rest of the Quarter.” 9
Where it is, how to reach it
Details checked 2026-09-04
Where it sits
Embassy Suites by Hilton New Orleans and the 17 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 6 points below the modest median of 82, across 178 hotels in the same bracket. In New Orleans it sits 8 points below the local median of 84.
- This hotel
- 76
- Bracket median
- 82
- Index median
- 88
Based on 178 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 59 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Just got back from our cruise. We stayed at the Embassy Suites. It was really nice for our family of five, including 2 teenagers. Walked to French Quarter as well as cruise ship. Breakfast was very good.” 11
- “I like their breakfasts really well. Theirs is no small breakfast.” 15
- “and they have a really nice breakfast buffet actually our son loves the breakfast buffet at the Spring Hill Suites that's one of his favorite because he his favorite thing to have is the waffles that where you make your own waffles and they really have offer a lot of neat things at Spring Hill Suites” On camera146:46
- “Edited August 20, 201313 yr by JerseyshoreBruce We stayed at Drury and loved it. We stayed at Drury and loved it. It was an added bonus because of their "Kick-back" menu, free soda, free alcohol during kick back times and also a free hot breakfast.” 15
- “they offer a nice buffet breakfast they have free Wi-Fi a fitness center a business center” On camera1412:33
- “A big perk is the free breakfast included with your stay. It's a buffet style American breakfast, which can be a real time and moneysaver, especially when traveling with family.” On camera30:55
- “Dining options are somewhat lacking IMHO. You'll be better off getting food in the airport (or somewhere nearby).” 1
- “they have microwaves fridges and my favorite thing is they have the complimentary breakfast they have a really good complimentary hot breakfast with made-to-order omelets and things like that” On camera141:23
- “The breakfast was great, try the crawfish omlet if you dare, my sweetie said it was great.” 11
- “Start your day off right at The Embassy Suites By Hilton New Orleans Convention Center with a delicious and complimentary cooked-to-order breakfast.” 8
- “Yes, there is an on-site restaurant at this particular Hilton, which I found to be a fairly decent value for the money. I paid $18 for full access to the breakfast buffet. It was OK.” 1
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river. Excellent food.” 9
- “Drury is awesome...within walking distance with luggage to port......free awesome breakfast...nice rooftop pool.....central to everything!” 15
- “While the hotel was renovated in 2005, the room sizes and layouts are generally comfortable for a relaxed stay.” On camera30:47
- “The bed is comfortable; the room is clean and quiet at night.” 9
- “My DIL was staying this past weekend with her teenagers to celebrate her son's bday. Their room was robbed in the AM on Saturday and she's been getting the runaround about the situation. She's been told they don't have cameras and they would not share key swipe information.” 4
- “I checked in via the Hilton mobile app instead, and conveniently received a digital key to my room hours before I arrived.” 1
- “The bed is comfortable; the room is clean and quiet at night. Easy walk to all the action if that is what you are looking for.” 9
- “My room for the evening (648) was just as squeaky clean as the lobby. I appreciated the fact that it didn't smell like bleach and chlorine - which is something I've experienced a lot (maybe too much) in Hilton properties over the years.” 1
- “The Embassy Suites By Hilton New Orleans Convention Center consists of two buildings, offering modern two-room suites with spacious and comfortable accommodations.” 8
- “it has a nice local flair to the air to the decor” On camera148:46
- “I stayed in one of the embassy suites lofts in 2009 and loved it. I had a stairwell/hallway that was only shared with one other room. Nice living room/kitchen and bedroom.” 10
- “and voila oh very nice large television I love it and this is the bedroom suite” On camera64:55
- “we enjoyed the paintings the murals and all of the artistic Decor it was really nice” On camera61:01
- “okay so this will be closet in here is a safe iron and ironing board it's a nice size because we didn't have to bring we'll be here for about a week” 6
- “and this balcony space it's quite cool it's cute I like it so that is our balcony” On camera66:03
- “The overall size of the room is what I would refer to as 'generous'. It was a very decently-sized standard-issue hotel room.” 1
- “Nice living room/kitchen and bedroom. Their free breakfast was the best I've ever seen. It was huge. They had everything. You could get cooked to order omelets if you wanted.” 10
- “Enjoyed my stay in both of them, but have to say that I was upgraded to a suite at Le Richelieu and it was like staying in a castle.” 9
- “Or right across the street from the casino if that is more your interest. Also stayed a few times at what is now called the Omni Royal Orleans. Antique building but well maintained and well fitted with modern conveniences in the hotel.” 9
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night.” 9
- “If you will have a car, we enjoyed Rose Manor B&B for the quiet, the free parking ... and the cooked-to-order breakfasts!” 9
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river.” 9
- “I just got back from 5 nights in New Orleans yesterday stayed in the Best Western Plus French Quarter on Rampart Street. It is quiet I am under 50 in great health.” 9
- “Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night.” 9
- “Maybe I just got lucky, but it was very quiet during my stay. I slept like a baby.” 1
- “Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night. I didn't stay there to hear Taylor Swift. Staff weren't great, the room had a terrible layout.” 9
- “Is this the one on Rampart street? If so I am staying there now through Tuesday. I got the king room for 4 nights. I paid $529 so that is pro.” 9
- “The hotel scores relatively well for value, but factor in any additional expenses like parking or optional fees.” On camera31:23
- “Price was only $99 for family of five, less for fewer people. I recommend!” 11
- “there is no self parking although they do have valet parking available for $39 a day whoo that's expensive so you will probably help you have to park at the port if you're driving in” On camera1413:35
- “I stayed at the Villa Convento a few years ago. At that price point, we were able to afford the most expensive room and it was great.” 9
- “and the price really is a little more upscale but the prices weren't bad some of the prices I checked were kind of right in line there with some of these other hotels that I mentioned earlier so not bad” On camera1416:00
- “you know a little more upscales right there in the heart of French Quarter great location” On camera1416:10
- “What's the weather like in the evening in early January? you are pretty close to all, we stayed at the Embassy Suites and loved it.” 11
- “The worst thing was that (despite being located directly across the street from the airport), it's not all that easy to get to.” 1
- “The property is ideally located within walking distance to popular attractions such as the National WWII Museum, the Arts and Warehouse District, the New Orleans Morial Convention Center, the Riverwalk Outlet Collection, Harrah's Casino, and New Orleans cruise ship terminals.” 8
- “The hotel is gorgeous and was within walking distance to everything along the Riverwalk. :)” 15
- “The hotel is on the edge of the French Quarter, but only a couple streets away from Bourbon st., so location is good for that but further from the river area, Downtown, and trolleys to the garden district.” 9
- “The hotel is in the warehouse district, making it walkable to several art galleries, restaurants, and entertainment venues.” On camera30:21
- “alright my first hotel I'm going to talk about is one of my favorite hotels to stay at and that is the Embassy Suites and it is right there it's a great location it is right next to the cruise port it is by the Convention Center in the warehouse district” On camera140:20
- “Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby.” 9
- “You know, about 10 years ago I had a shitty situation there. Just bad service at the bar. Not a big deal, but I could tell that NO ONE in that hotel gave a fuck. It's always stuck with me. Whenever friends come to town and want a hotel recommendation, I still tell them anywhere if fine except Embassy Suites.” 4
- “they do one nice thing they do have is they do have a shuttle to the port and they will shuttle you anywhere within a two mile radius in the area although it will cost you five to seven dollars I guess depending on where you go” On camera147:33
- “The airport shuttle service is very convenient thanks to how high frequency it is. You won't have to wait long.” 1
- “they have the flat-screen TVs they have some nice beds they do have some nice beds there you know” On camera1414:54
- “Dear whoever it is who is in charge of designing the bathrooms for airport Hilton Hotels in the US: you're doing it wrong. Seriously. The bathroom in my room for the evening was not any nicer than what I experienced at the Comfort Suites at the Anchorage Airport once.” 1
- “now this bathroom's feels small I don't know if it's because the ceiling is so low but yeah it feels small” On camera63:56
- “LaMothe House on Esplanade was great but a bit out of the way for the rest of the Quarter.” 9
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about Embassy Suites by Hilton New Orleans
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
Watch this hotel
We keep reading Embassy Suites by Hilton New Orleans. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 16 cited sources▾
Everything quoted on this page.
- 4Embassy Suites Julia St : r/NewOrleansreddit.comForum thread2024-03-11Ageing3 quotes used
“My DIL was staying this past weekend with her teenagers to celebrate her son's bday. Their room was robbed in the AM on Saturday and she's been getting the runaround about the situation. She's been told they don't have c…”
Read originalreddit.com - 10Embassy Suites/Lofts +walking to port?? - New Orleansboards.cruisecritic.comReview site2007-10-15Ageing2 quotes used
“I stayed in one of the embassy suites lofts in 2009 and loved it. I had a stairwell/hallway that was only shared with one other room. Nice living room/kitchen and bedroom.”
Read originalboards.cruisecritic.com - 11Embassey Suite - New Orleansboards.cruisecritic.comReview site2003-01-11Ageing4 quotes used
“Just got back from our cruise. We stayed at the Embassy Suites. It was really nice for our family of five, including 2 teenagers. Walked to French Quarter as well as cruise ship. Breakfast was very good.”
Read originalboards.cruisecritic.com - 15Which NOLA hotel ~ Drury Inn or Embassy Suite?boards.cruisecritic.comReview site2001-01-06Ageing5 quotes used
“Drury is awesome...within walking distance with luggage to port......free awesome breakfast...nice rooftop pool.....central to everything!”
Read originalboards.cruisecritic.com - 1No, the Hilton at MSY isn't a terrible airport hotel (it's kinda ...sleepandreview.comReview siteDate not stated9 quotes used
“I checked in via the Hilton mobile app instead, and conveniently received a digital key to my room hours before I arrived.”
Read originalsleepandreview.com - 2Which hotel in New Orleans? Hilton Riverside, DoubleTree ...fodors.comReview siteDate not statedRead originalfodors.com
More in New Orleans
All New Orleans hotels →A downtown casino hotel on Canal Street offering easy French Quarter access, river views, and celebrity chef dining.
A French Quarter base featuring spacious two-room suites, wet bars, and same-day grocery delivery.
A Canal Street hotel at the edge of the French Quarter with a rooftop pool and views over Bourbon Street.
An affordable downtown base near Canal Street, Harrah's, and the French Quarter with convenient lobby coffee.
Quiet courtyard rooms and French Quarter balcony access two blocks from Jackson Square.
A waterfront luxury tower at the foot of Canal Street pairing standout dining with Mississippi River views.