JW Marriott New Orleans
A Canal Street high-rise near Bourbon Street offering plush signature beds and sleek travertine bathrooms.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The JW Marriott New Orleans is a 41-story downtown skyscraper located directly on Canal Street, placing guests just around the corner from Bourbon Street. The hotel delivers reliably on core comforts, offering exceptionally comfortable beds, modern travertine bathrooms, and helpful staff recommendations. However, in-room soundproofing is a recurring drawback, with guests reporting heavy hallway door slams, thin walls between rooms, and street traffic noise that travels high up the tower. 4925
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the sleeping arrangements, highlighting comfortable king beds fitted with cushy signature bedding and leather headboards. 5
- Bathrooms receive steady acclaim for their beige travertine tile, solid shower water pressure, and quality aromatherapy toiletries. 52
- Reviewers appreciate the friendly front-line staff, who readily provide helpful recommendations for dining across the city. drawn from the full read
- On-site food gets favorable mentions, particularly the Fogo de Chao Brazilian steakhouse, shrimp beignets, and buttery breakfast grits. 74
The catch
- While several guests celebrate fabulous views overlooking Canal Street and downtown, others report their river view was merely an embarrassingly small slice between buildings. 48
- Some guests praise the valet parking service as reasonably priced, but others complain it is the most expensive in town and slightly slow. 15
Who it's for
- — Guests seeking plush king beds steps from Bourbon Street
- — Visitors who appreciate upscale bathrooms with good water pressure
- — Travelers wanting on-site Brazilian steakhouse dining
Skip it if
- — Light sleepers sensitive to thin walls and slamming hallway doors
- — Guests expecting wide, unobstructed Mississippi River views
How to book
One night, standard room. Award prices move with demand and availability is not checked here.
Search Marriott on points →Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
89- “The bathroom is clean and modern with a walk-in shower made for two; however, the beautiful marble vanity, unfortunately, wasn't.” 6
- “The toilet was a Kohler and offered a predictable and consistent flush. Toilet paper was as well-placed as it could be for the small area. The extra roll holder for the toilet paper was a nice touch.” 12
Location
94- “The JW Marriott New Orleans is in the perfect location on the historic Canal Street.” 6
- “The JW Marriott New Orleans is located in the heart of the vibrant and historic French Quarter in New Orleans, Louisiana, making it a great choice if you're looking to experience the city's rich culture, music, cuisine, and historic charm.” 12
Room
87Service
86Bed & Sleep
85- “The king bed matched the same near-perfect level of comfort that I've had at other JW Marriott hotels, giving us some much-needed respite in between long hours of inebriation during our time in town.” 4
- “Large murals with tarot card details dominated the walls and the Starwood Signature bed was a welcome, cozy touch.” 14
Value
80- “Best valet service but also the most expensive in town.” 15
- “New Orleans has no shortage of brand-name hotels, but since both T.J. and I are avid fans of the JW Marriott brand, we decided we couldn't go wrong with such an attractive rate, especially when compared to the standard rates of US$200+ and the inflated Category 6 pricing of 50,000 Bonvoy points per night when redeeming points for a free night.” 4
Where it is, how to reach it
Details checked 2026-09-06
Where it sits
JW Marriott New Orleans and the 25 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points below the mid-range median of 88, across 510 hotels in the same bracket. In New Orleans it sits 2 points above the local median of 84.
- This hotel
- 86
- Bracket median
- 88
- Index median
- 88
Based on 510 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 85 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The rooms are nothing special, comfortable and roomy enough but I did have an issue with the air conditioning in both rooms I stayed in, although it was slightly better in the second room.” 15
- “Immediately on the right side was a bench and a large two-sided closet. I appreciate open closets because they give me less worry that I might forget my clothes when I check out.” 12
- “The room was a good size for just one guest with a super comfortable king-sized bed.” 2
- “Inside the credenza was a key-coded safe and pull-out drawer with a coffee machine (Nespresso). Good coffee in the room is always something I appreciate and take advantage of at hotels.” 12
- “Service was excellent and the room was spacious and comfortable.” 15
- “The room also provided some decent views over the streets and buildings of Bourbon Street, allowing us to watch the Mardi Gras parades and floats from up high if we wished.” 4
- “The Corner King Room wasn't too exciting, but would suffice for our two-night stay in which we'd only spend minimal time in the hotel room.” 4
- “As soon as you walk into the room, you'll notice the comfy King-sized bed facing the large flat screen television, huge window, and desk.” 6
- “Renaissance PM Renovated old hotel but very nice. They do have some smaller corner rooms which I am not a fan of but the regular rooms are nice except the TV is a bit small when watching from the bed.” 15
- “The king bed was well-placed in the center of the room and it felt easy to maneuver around. The bed and pillows were both very comfortable.” 12
- “The rooms are my favorite in New Orleans, very spacious with a seperate living space, refrigerator, and room darkeing shades in the bedroom.” 15
- “The guest room hallways were elegant and visually pleasing in their JW Marriott brand colours of cream and anthracite.” 4
- “As it was late evening, one thing I immediately noticed was the lack of a central light source. Instead, I had to turn on four lamps to get a decent amount of illumination in the room.” 12
- “While it would've been nice to receive a suite upgrade, I thought the Corner King Room served our needs well, and the Executive Lounge was also an impressive space compared to its peers around the continent.” 4
- “The JW Marriott New Orleans is located in the heart of the vibrant and historic French Quarter in New Orleans, Louisiana, making it a great choice if you're looking to experience the city's rich culture, music, cuisine, and historic charm.” 12
- “Head here to experience elevated Southern hospitality in a Lower Garden District setting with a swim-up bar in the back.” 13
- “Located across the street from the edge of the French Quarter, and on the cusp of the Business District of downtown New Orleans, this hotel is convenient for both tourists and business travelers.” 5
- “The JW Marriott New Orleans is in the perfect location on the historic Canal Street.” 6
- “Downtown Canal Street location gives you prime access to French Quarter attractions and Mardi Gras views, with elegant rooms and stellar service that provide a peaceful escape from the Quarter's chaos.” 8
- “Recently stayed at the RI in the NOLA warehouse district. It's a few blocks from the convention center. It's an old converted warehouse (as you might imagine) and I think they did a great job with it. We had a 2 BR/2 BA suite and it was fantastic.” 15
- “For a business class hotel in New Orleans, I'm a fan of the Westin at Canal Place, river view rooms. Nice hotel. Spectacular views. Great location.” 9
- “The JW Marriott is located on Canal Street, one of the city's main thoroughfares and just around the corner from Bourbon Street, where the majority of Mardi Gras festivities would take place. We thought the location would be a nice balance in terms of the proximity to the action, but also not too close that we'd be disturbed well into the night.” 4
- “The JW Marriott New Orleans is centrally located on Canal street; a short 5-minute walk to the heart of the French Quarter. This small distance provides a bit of a buffer zone from the action on Bourban street when you are looking for quiet, but it is close enough to all the major attractions to be within walking distance.” 2
- “Located one block south of Bourbon and a half a block west of Canal, the location is pretty good.” 15
- “In the same building as both the Ritz Carlton and the Saint, the location is excellent.” 15
- “The location is hard to beat if you want to see a little bit of everything the city offers.” 2
- “Crowne Plaza (IHG) Prime location at the corner of Bourbon and Canal, and the valet was cheaper than most.” 15
- “The hotel also excels in terms of its location, as it's a short five-minute walk to the heart of the action on Bourbon Street and surrounded by dozens of restaurants and retail outlets that will offer you all the delicious Southern fare you're craving.” 4
- “If you'd rather branch out beyond your digs, the hotel's ideal location means there are plenty of restaurants within walking distance.” 7
- “Login or create an account The world is your oyster. This 487-room upper-middle-range hotel in downtown New Orleans is in a terrific location, offers quality amenities, and has an all-star staff -- but it still doesn't quite live up to its four star status.” 5
- “The rooms are attractive and clean, but quite simple for the price - though they do include amenities like mini-fridges and flat-screen TVs.” 7
- “Best valet service but also the most expensive in town.” 15
- “Nevertheless, I'd stop short of enthusiastically recommending the hotel due to the value proposition: while our travel agency of US$118 per night was unbeatable, I'm not sure if I would've been happy paying the significantly higher Mardi Gras rate, and certainly not the points rate of 50,000 Bonvoy points per night.” 4
- “New Orleans has no shortage of brand-name hotels, but since both T.J. and I are avid fans of the JW Marriott brand, we decided we couldn't go wrong with such an attractive rate, especially when compared to the standard rates of US$200+ and the inflated Category 6 pricing of 50,000 Bonvoy points per night when redeeming points for a free night.” 4
- “The rooms are attractive and clean, but quite simple for the price -- though they do include amenities like mini-fridges and flat-screen TVs.” 5
- “Marriott Bonvoy members get free Wi-Fi; otherwise, there's a charge. It was perfectly fine.” 14
- “The amenities needed for a comfortable stay are present, such as a flat-screen TV, iPod docking station, mini-fridge, and coffeemaker -- but in-room Wi-Fi comes with a hefty daily fee.” 5
- “Decade-long JW Marriott regular here. They now charge ~S$185 for poolside cabanas that sit empty all day. When did nickel-and-diming loyal guests become the model?” 9
- “Valet service not as fast as the Courtyard or Renaissance PM but still pretty good.” 15
- “The staff at JW Marriott New Orleans were great! From the doormen who helped us with our bags and held the door, to the front desk staff who checked us in.” 6
- “I recommend checking out this spot during your stay here. The exceptional service rivals the quality of the food.” 12
- “The valet parking is fine, although slightly slower than most other properties.” 15
- “Most New Orleans hotel housekeeping (aside from Four Seasons) tends to be noisy for some reason. Like, they can't not hit walls and doors with their carts.” 9
- “The service has the laid-back formality that W does so well.” 14
- “Clean and comfortable, these modern rooms are nice, but a little minimalistic for the upscale rate.” 5
- “Valet is pretty good and their concierge lounge is good with a decent breakfast and evening Hors d'oeuvre as well as free alcohol from 5:30 to 7:30.” 15
- “JW Marriott Very nice atmosphere with quick valet service.” 15
- “Hotel is nice and valet sufficient and cheaper than the rest (don't rmember how much) but this property is too far to walk every day to get to the French Quarter in my opinion.” 15
- “Best valet service but also the most expensive in town.” 15
- “Housekeeping makes a ton of noise slamming the heavy room doors in the corner. I tried to sleep in a bit and it was impossible.” 9
- “Intercontinental (IHG) Located on St Charles at the corner of Poydras, it is about a 4 or 5 block walk to Bourbon St. Valet is pretty good and their concierge lounge is good with a decent breakfast and evening Hors d'oeuvre as well as free alcohol from 5:30 to 7:30.” 15
- “(Please note all of these hotels have a very still valet parking charge ranging from about 28.00 at the Crowne Plaza to 42.00 at the Renaissance PM)” 15
- “Stayed at the JW Marriott Crete, gorgeous property but the service really didn't match” 9
- “Cars are parked 4 blocks away and the valet does not answer the phone when they are even slightly busy. It took 45 minutes to get my car one morning which made me late for a meeting.” 15
- “Valet parking is quick and other than the entrance is on the first floor but the front desk, restaurant, and access to all other floors is on the second floor I can't think of a thing to complain about here.” 15
- “Having said that, every short interaction I had with staff was very pleasant. They were very keen to see if there was anything I needed or if there was anything they could do for me. The general feeling of hospitality I felt was very strong.” 2
- “Service was excellent and the room was spacious and comfortable.” 15
- “Check-in went smoothly, I was offered the standard welcome amenity of either $10 USD food and beverage credit or 1,000 Marriott Bonvoy points.” 12
- “The hotel is nice but not overly friendly.” 15
- “What I will say this hotel does that is really nice is a grocery supply run. You leave them a list of groceries you want picked up by 9 am and they are delivered to your room same-day, at no additional charge.” 15
- “The pool is a nice size, offers great city views, has plenty of sun loungers, and is handicapped-friendly.” 5
- “The breakfast sucks major butthole. The AC doesn't work well either.” 9
- “The JW Marriott New Orleans rooms are high quality, and there are solid dining and fitness amenities available.” 2
- “I recommend checking out this spot during your stay here. The exceptional service rivals the quality of the food.” 12
- “The menu celebrates Creole and Cajun influences in an innovative way-think whimsical, seasonal takes on beignets.” 14
- “The staff know what's happening all over town and can recommend dining beyond their own restaurant.” 14
- “Alas, as is the case with most hotel breakfasts across North America, the spread was rather basic: pastries, hard-boiled eggs, fruits, and cold cuts comprised the cold spread, while the hot items were largely limited to some tepid scrambled eggs and a few strips of meat.” 4
- “Concierge lounge is decent and food in the bar was pretty good as well.” 15
- “I was eager to use my food and beverage credit on room service when I got to my room but unfortunately learned that room service was only offered until 11:00 PM.” 12
- “In lieu of the lounge, they do provide breakfast for 2 at Mila (continental or off the menu which is nice) as well as 2 items off their bar menu from 5-7pm during the week.” 15
- “My favourite breakfast dish was the Southern-style grits. This was actually my first time trying grits, and I quite liked the JW Marriott's particularly buttery interpretation of it.” 4
- “Everything was fresh and tasty, and the apple juice was especially good for a continental hotel breakfast.” 12
- “The concierge lounge here was my favorite in the city with good food and a great view one of the upper floors.” 15
- “The bathroom is clean and modern with a walk-in shower made for two; however, the beautiful marble vanity, unfortunately, wasn't.” 6
- “The toilet was a Kohler and offered a predictable and consistent flush. Toilet paper was as well-placed as it could be for the small area. The extra roll holder for the toilet paper was a nice touch.” 12
- “Bathrooms are lined with travertine tile in a pretty beige color, and have shower/tub combos (though the tubs are tiny) along with nice aromatherapy toiletries and robes.” 5
- “I appreciated the gorgeous marble finish on the shower, as well as the locally-inspired artwork on display, including a designer map showing the distinctive meander of the Mississippi River around the city centre.” 4
- “The bathroom was quite well-appointed in spite of its smaller size, consisting of a sink, toilet, and shower.” 4
- “The bathroom was premium and space-efficient with a sliding door and two separate rooms for the sink and vanity and the toilet and shower.” 12
- “Various other toiletries such as shower cap and vanity kit were next to the sink. My room had a shower with very good water pressure.” 2
- “Unfortunately the in-room noise is significant in this hotel -- neighboring rooms' conversations can be heard through the walls, and external traffic noise reaches 30 floors up.” 5
- “Housekeeping makes a ton of noise slamming the heavy room doors in the corner. I tried to sleep in a bit and it was impossible.” 9
- “The king bed matched the same near-perfect level of comfort that I've had at other JW Marriott hotels, giving us some much-needed respite in between long hours of inebriation during our time in town.” 4
- “Large murals with tarot card details dominated the walls and the Starwood Signature bed was a welcome, cozy touch.” 14
- “river view", but in reality, there was only an embarrassingly small slice of the Mississippi River visible between two buildings... see if you can spot it!” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 9 sources carry no publication date, so we cannot tell how current they are.
Ask about JW Marriott New Orleans
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
Watch this hotel
We keep reading JW Marriott New Orleans. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 9How is the JW Marriott? : r/AskNOLAreddit.comForum thread2025-07-25Recent10 quotes used
“The breakfast sucks major butthole. The AC doesn't work well either.”
Read originalreddit.com - 5JW Marriott New Orleans Reviewoyster.comReview site2024-11-04Ageing10 quotes used
“Bathrooms are lined with travertine tile in a pretty beige color, and have shower/tub combos (though the tubs are tiny) along with nice aromatherapy toiletries and robes.”
Read originaloyster.com - 12Review: JW Marriott New Orleansfrugalflyer.caReview site2023-12-28Ageing15 quotes used
“The JW Marriott New Orleans is located in the heart of the vibrant and historic French Quarter in New Orleans, Louisiana, making it a great choice if you're looking to experience the city's rich culture, music, cuisine,…”
Read originalfrugalflyer.ca - 2Review: JW Marriott New Orleansmilesopedia.comReview site2022-09-10Ageing8 quotes used
“The room was a good size for just one guest with a super comfortable king-sized bed.”
Read originalmilesopedia.com - 4Review: JW Marriott New Orleansprinceoftravel.comReview site2020-06-24Ageing14 quotes used
“Nevertheless, I'd stop short of enthusiastically recommending the hotel due to the value proposition: while our travel agency of US$118 per night was unbeatable, I'm not sure if I would've been happy paying the significa…”
Read originalprinceoftravel.com - 6Where to Stay: JW Marriott New Orleans - Hotel Reviewbeautyandthebumpnyc.comReview site2019-01-14Ageing4 quotes used
“The staff at JW Marriott New Orleans were great! From the doormen who helped us with our bags and held the door, to the front desk staff who checked us in.”
Read originalbeautyandthebumpnyc.com
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