InterContinental New Orleans By IHG
A centrally located hotel near the French Quarter with spacious rooms, comfortable beds, and deep soaking tubs.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The InterContinental New Orleans offers a central location within an easy walk to local attractions and features spacious rooms with sweeping city views. Guests enjoy comfortable beds, top quality bed linens, and ornate bathrooms with deep soaking tubs. However, the property suffers from inconsistent housekeeping service and steep breakfast buffet fees. 13152
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers agree that the central location provides a convenient base within walking distance of local attractions. 17
- Guests consistently praise the comfortable beds with top quality linens and note that rooms stay clean and quiet at night. 217
- Bathrooms also receive high marks for their generous counter space, deep soaking tubs, and quality body wash and shampoo. 1713
The catch
- While several guests find the on-site dining and buffet selection excellent, others criticize the breakfast buffet as an uninspiring offering with high prices and automatic gratuities. 17
- Opinions also diverge on the rooms, with some reviewers praising the clean and elegant feel while others consider the furnishings a little dated with awkward layouts. drawn from the full read
Who it's for
- — Travelers wanting a quiet night's sleep near the action
- — Guests who appreciate deep soaking tubs and spacious bathrooms
- — Visitors seeking competitive rates on busy weekends
Skip it if
- — Guests expecting flawless daily housekeeping
- — Travelers looking for an affordable on-site breakfast
Seen on camera
13 moments · 2 videos · InterContinental New Orleans By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the check-in process was terrible when I first arrived I attempted to get valet parking there was no one to greet me out…”
youtube.com0:42“and then I actually walked inside and the guy behind the actual desk the concierge desk he basically was in the argument…”
youtube.com0:55“all right so now that we're actually in the room just like the lobby itself it definitely has a really clean layout to i…”
youtube.com1:59“and then the far as the bathroom the bathroom is a really really nice size especially if it's just one person like it wa…”
youtube.com2:06“the shower itself as well is nice has a nice look to it I'm a pretty good size as well so it makes a no complaints with…”
youtube.com2:14“the bed itself was really comfortable a lot of people and their reviews kept seeing how the comfortable comfortable the…”
youtube.com2:37“and then as far as the TV the TV is 42 inches so a very decent size for a hotel room”
youtube.com2:43“and then as far as the balcony itself it actually was a really really good size I was really surprised my floor was actu…”
youtube.com3:17“I stayed there for three days and housekeeping did not come to my room a single time I'm sure a lot of people I say all…”
youtube.com4:37“and then my last complaint goes to the charges so my bill ended up being a hundred and fifty dollars more than when I ac…”
youtube.com6:14“to the left you'll see one of your closets great amount of space on the bottom hangers and here you will find your safe…”
youtube.com0:27“so this is good for storage as well as a nice full-size desk I can't complain about this desk guys it's just a big desk…”
youtube.com3:39“so what do you think of the room guys I think it's a great sized room for me it's all I need and more for the space of t…”
youtube.com6:13Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
93Location
96Room
90Service
91Bed & Sleep
92Where it is, how to reach it
Details checked 2026-09-04
Where it sits
InterContinental New Orleans By IHG and the 17 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 6 points above the modest median of 82, across 178 hotels in the same bracket. In New Orleans it sits 4 points above the local median of 84.
- This hotel
- 88
- Bracket median
- 82
- Index median
- 88
Based on 178 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 100 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river.” 2
- “Or right across the street from the casino if that is more your interest. Also stayed a few times at what is now called the Omni Royal Orleans. Antique building but well maintained and well fitted with modern conveniences in the hotel.” 2
- “Guests stay in spacious suites and enjoy the rooftop terrace. Best for concert-goers, less so for anyone requiring quiet.” 17
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night.” 2
- “Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night.” 2
- “If you will have a car, we enjoyed Rose Manor B&B for the quiet, the free parking ... and the cooked-to-order breakfasts!” 2
- “I just got back from 5 nights in New Orleans yesterday stayed in the Best Western Plus French Quarter on Rampart Street. It is quiet I am under 50 in great health.” 2
- “and then my last complaint goes to the charges so my bill ended up being a hundred and fifty dollars more than when I actually booked it initially because of incidental charges which I understand they get refunded back to you but no one told me about this until I actually questioned them about it when I was checking out” On camera216:14
- “Recent guests were fans of the outdoor pool and the friendly customer service, though others thought the breakfast and parking fees were a tad pricey.” 1
- “Two years ago, on the less charming side, one of the front-desk staff did want to fight me (like in the parking lot) because I disagreed with her calling the room deposit a daily fee and she lost it.” 12
- “For the value, I could not imagine staying anywhere else in New Orleans!” 5
- “Long story short, after rebooking several times over the several months leading up to the trip, I managed to get the rate down to $119, which we consider an absolute steal!” 5
- “All in all, I enjoyed the stay. The location was excellent and the price couldn’t be beat, it just didn’t quite live up to a 4* ranking.” 13
- “For $109-149 a night on a very busy holiday weekend, it is definitely a value.” 13
- “Is this the one on Rampart street? If so I am staying there now through Tuesday. I got the king room for 4 nights. I paid $529 so that is pro.” 2
- “I stayed at the Villa Convento a few years ago. At that price point, we were able to afford the most expensive room and it was great.” 2
- “Felt like a basic marriott inside to me. They had a cocktail bar (good drinks, bad and expensive food), a coffee shop (great) and a "French" restaurant (apps at HH were good) on site.” 10
- “Wonderful stay with large, comfortable rooms and exceptional staff, close to great dining options!” 3
- “Mag-reply I-share DrewinATL • 2 taon ang nakalipas Just stayed at the Voco. Just stayed at the Voco. It was a nice hotel that is smaller than the other 2 but the rooms were large and comfortable.” 6
- “I stayed there for three days and housekeeping did not come to my room a single time I'm sure a lot of people I say all your work basically complain about nothing this and that this is a four-star hotel like I mean if you pay this type of money you expect to get this type of service and they didn't come to my room whatsoever” On camera214:37
- “the check-in process was terrible when I first arrived I attempted to get valet parking there was no one to greet me outside there was no one to help me bring my bags and no one period” On camera210:42
- “The staff was so nice. Gave a room upgrade (a suite!) Huge room and a view of the bridge.” 6
- “Actual check in apparently went smoothly (my flight didn’t get in til the next day) and we were pretty pleased with the room and the welcome chocolates and fruit plate.” 13
- “I have always stayed at the Intercontinental and have loved it. It is a little dated, but super clean, super staff, and nice central location.” 6
- “Fantastic location and superb service, made our family getaway feel special and smooth from check-in to check-out.” 3
- “The_Traveller1 • 5 buwan ang nakalipas They both are terrible properties. They both are terrible properties. Kimpton is slightly better since bathrooms are pretty nice.” 12
- “Though it looks like a modern office building from the outside, this large hotel close to everything has simple, elegant decor throughout, and professional, accommodating staff.” 1
- “and then I actually walked inside and the guy behind the actual desk the concierge desk he basically was in the argument with somebody over the phone and I didn't get to talk to the guy for like 10 minutes house just kind of stand there listen to him argue with somebody” On camera210:55
- “I love New Orleans but I do find that hotel service there can be bit lazy at times. Maybe they take the "big easy" too seriously.” 13
- “The second day our bath mat and hand towels were never replaced even though tips had been left for housekeeping each day. (We could have called to ask for replacements but were too tired and just made do).” 13
- “1000% The Kimpton!! Such a cute property! Friendly staff!” 12
- “Haven't stayed at Kimpton but love intercontinental. It's a nice hotel in a great spot.” 10
- “Kimpton on a recent stay was excellent. The staff was phenomenal and if you qualify for free breakfast, you'll get to eat at King every morning.” 6
- “Welcoming staff and incredible rooms made my stay feel like home; can't wait to return!” 3
- “The hotel is very clean and the staff is very friendly.We plan to stay there again.” 16
- “I just redeemed my annual night at Kimpton and LOVED IT!! The staff was so nice.” 6
- “The staff was nice and John the bartender took good care of us. Would recommend.” 6
- “Kimpton is slightly better since bathrooms are pretty nice.” 12
- “The staff was absolutely fantastic and always accommodating!” 5
- “Outstanding service from each staff member, with special touches for our anniversary made it unforgettable!” 3
- “Other times, it's been terrible bad rooms, no recognition of status, inconsistent breakfast charges (even when it's free), etc. That said, I'd still go Fontenot and hope you get the staff who are great!” 12
- “The room was still available, but the lady at the front desk was insisting my friend wasn’t on the reservation and she needed to be added, this despite her name showing on email confirmations as the primary guest. I called to “give permission†for her to check in and was underwhelmed by the slightly belligerent tone I got L” 13
- “and then the far as the bathroom the bathroom is a really really nice size especially if it's just one person like it was for me this time around” On camera212:06
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river. Excellent food.” 2
- “Buffet selection is excellent for children and adults.” 17
- “The server, who we met the evening before when she was working at the bar, asked where my wife was this morning. She's not feeling well, I explained. That server then shows up with a to-go bag of hot breakfast items, all packaged up nicely for her, Including a basket of their homemade and dreamy beignets.” 12
- “Kimpton is nice. Breakfast is just a credit but good enough. The restaurant is great for drunks at night, there's a coffee shop inside, and free coffee during mornings. Good location just outside the French Quarter.” 12
- “The breakfast is particularly galling, $45 + 20% auto-grat added for a really uninspiring bare-bones buffet. if you're Diamond they make you come ask to get the breakfast charge removed at checkout-and the auto-added tip stays on the bill.” 12
- “A recently renovated lobby provides comfortable lounging, dining and drinking, and spacious rooms have sweeping views of the city.” 1
- “The breakfast is particularly galling, $45 + 20% auto-grat added for a really uninspiring bare-bones buffet.” 12
- “Kimpton is nice. Breakfast is just a credit but good enough.” 12
- “Intercontinental is definitely a nice one. Beautiful lobby and great bar and restaurant.” 10
- “The restaurant is great for drunks at night, there's a coffee shop inside, and free coffee during mornings.” 12
- “Every detail was perfect! Delicious dining options and friendly atmosphere made our visit truly memorable.” 3
- “Felt like a basic marriott inside to me. They had a cocktail bar (good drinks, bad and expensive food), a coffee shop (great) and a "French" restaurant (apps at HH were good) on site.” 10
- “Breakfast this morning at Hotel Indigo downtown Los Angeles 10/10” 12
- “Pete's restaurant at the back offers happy hour drinks and good food.” 17
- “I disagree with some posters on the breakfast buffet. Small, but high quality.” 12
- “Can't speak to the others, but stayed at the Voco last year in one of their larger rooms as we got upgraded. Had some cute charm and was in a great location!” 6
- “Location on a cleaner side of the city yet walking distance to French Quarter.” 17
- “The hotel is on the edge of the French Quarter, but only a couple streets away from Bourbon st., so location is good for that but further from the river area, Downtown, and trolleys to the garden district.” 2
- “Location was great, we were able to walk everywhere.” 10
- “A recently renovated lobby provides comfortable lounging, dining and drinking, and spacious rooms have sweeping views of the city. This luxury hotel is on the St. Charles streetcar line and its downtown location is far enough from the congested French Quarter yet close enough to enjoy its charms.” 1
- “I've stayed there and loved the location. It was a few blocks from Canal/Bourbon St. Close enough to walk but away from all the bars.” 16
- “Good location just outside the French Quarter.” 12
- “Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby.” 2
- “The InterContinental New Orleans (Louisiana) is located on the American side of the city on St. Charles Avenue, just west of Canal Street. It is also only a third mile from the start of Bourbon Street, making it an easy walk to tons of the attractions in the area.” 5
- “The Intercontinental is in a good location, not too close, but not too far either.” 16
- “The rooms are furnished with pretty ornate furniture and a wide variety of patterns â€" wallpaper (2 types), carpet, bedskirt, and curtains all different- that I found a little overwhelming.” 13
- “The mini bar had enough room to store personal food or drinks which came in handy.” 13
- “King corner suite has a very large balcony.” 17
- “The balcony is plain, but spacious and overlooks a courtyard, if you look down 🙂 I loved having it because it gave me space to work early in the morning without waking my friend up.” 13
- “all right so now that we're actually in the room just like the lobby itself it definitely has a really clean layout to it I'm really elegant feeling” On camera211:59
- “I did end up staying, and the room and apology basket they sent up were excellent.” 12
- “Close enough to walk but away from all the bars. We had a room facing St. Charles and it was well appointed. I would stay there again.” 16
- “Guests stay in spacious suites and enjoy the rooftop terrace.” 17
- “The bed is comfortable; the room is clean and quiet at night. Easy walk to all the action if that is what you are looking for.” 2
- “So the Kimpton was nice and the room was very large but I was disappointed in the lack of personality in the rooms.” 10
- “and then as far as the balcony itself it actually was a really really good size I was really surprised my floor was actually on the ninth floor of the hotel so I mean it was nice and high up and likes it just to get size” On camera213:17
- “So the Kimpton was nice and the room was very large but I was disappointed in the lack of personality in the rooms. Felt like a basic marriott inside to me.” 10
- “Huge room and a view of the bridge. I was tempted to stay another night. Would recommend!” 6
- “The Kimpton just opened in 2021, so it is newer, but it really is a nice hotel. We were upgraded to a premium room and it was better than any room we've had at the IC. Granted, I've only been upgraded at the IC once, so that may not be a fair comparison.” 10
- “The room is spacious with top quality bed linens.” 17
- “Enjoyed my stay in both of them, but have to say that I was upgraded to a suite at Le Richelieu and it was like staying in a castle.” 2
- “The rooms themselves are rather dark â€" in the heart of downtown surrounded by tall buildings, it’s going to be hard for any room to get a lot of sunshine or a view.” 13
- “The staff was so nice. Gave a room upgrade (a suite!) Huge room and a view of the bridge.” 6
- “Staff weren't great, the room had a terrible layout. It's the only hotel that I wouldn't return to.” 2
- “The only thing we did not like about the room was the motion sensitive food and minibar, and while we did not have the kids to accidentally pick things up, it still made us nervous to even approach the area.” 5
- “The room was great, as was the bed.” 5
- “The Kimpton just opened in 2021, so it is newer, but it really is a nice hotel. We were upgraded to a premium room and it was better than any room we've had at the IC.” 10
- “so this is good for storage as well as a nice full-size desk I can't complain about this desk guys it's just a big desk I'm here for two days and it is just big enough for me to do whatever I need” On camera83:39
- “so what do you think of the room guys I think it's a great sized room for me it's all I need and more for the space of two days before I go on this Norwegian Cruise” On camera86:13
- “and then as far as the TV the TV is 42 inches so a very decent size for a hotel room” On camera212:43
- “The room was elegantly appointed in furnishings.” 5
- “the shower itself as well is nice has a nice look to it I'm a pretty good size as well so it makes a no complaints with the bathroom whatsoever really nicely done” On camera212:14
- “Rain shower head in the bathroom is a nice feature.” 17
- “The bathroom was very ornate and the shower featured a nice deep soaking tub.” 13
- “The hair dryer was one of the smaller, older models.” 13
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- 17 sources carry no publication date, so we cannot tell how current they are.
Ask about InterContinental New Orleans By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 23 cited sources▾
Everything quoted on this page.
- 12New Orleans: InterContinental or Kimpton?reddit.comForum thread2026-04-14Current16 quotes used
“The server, who we met the evening before when she was working at the bar, asked where my wife was this morning. She's not feeling well, I explained. That server then shows up with a to-go bag of hot breakfast items, all…”
Read originalreddit.com - 6New Orleans. Kimpton, Voco, or Intercontinental?reddit.comForum thread2025-01-07Ageing14 quotes used
“Mag-reply I-share DrewinATL • 2 taon ang nakalipas Just stayed at the Voco. Just stayed at the Voco. It was a nice hotel that is smaller than the other 2 but the rooms were large and comfortable.”
Read originalreddit.com - 10Intercontinental or Kimpton? : r/AskNOLAreddit.comForum thread2023-11-14Ageing10 quotes used
“So the Kimpton was nice and the room was very large but I was disappointed in the lack of personality in the rooms.”
Read originalreddit.com - 5Review: InterContinental New Orleans (Louisiana)inacents.comReview site2018-07-05Ageing7 quotes used
“For the value, I could not imagine staying anywhere else in New Orleans!”
Read originalinacents.com - 13Hotel Review: Intercontinental New Orleansheelsfirsttravel.boardingarea.comReview site2012-09-08Ageing13 quotes used
“The rooms are furnished with pretty ornate furniture and a wide variety of patterns â€" wallpaper (2 types), carpet, bedskirt, and curtains all different- that I found a little overwhelming.”
Read originalheelsfirsttravel.boardingarea.com - 16Intercontinental Hotel? - New Orleansboards.cruisecritic.comReview site2005-01-05Ageing5 quotes used
“Close enough to walk but away from all the bars. We had a room facing St. Charles and it was well appointed. I would stay there again.”
Read originalboards.cruisecritic.com
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