Holiday Inn & Suites Phoenix Airport North By IHG
A convenient airport hotel offering clean suites, complimentary breakfast, and park-and-fly packages.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This airport hotel caters to travelers looking for a practical, comfortable stay near the Phoenix airport. Guests frequently praise the clean rooms, solid restaurant service, and convenient parking options. However, guests report long waits for the airport shuttle and weak air conditioning on the top floor. In addition, the sink and vanity are located in the main bedroom area rather than inside the bathroom. 611
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently agree that rooms are spotless, comfortable, and stocked with Dove shampoo and body wash. 16
- The complimentary breakfast buffet and friendly restaurant staff reliably provide a solid morning routine. 111417
- Guests also appreciate the strong shower water pressure and effective blackout curtains that help ensure a good night of sleep. 6
The catch
Who it's for
- — Park-and-fly airport travelers
- — Guests traveling with pets
- — Short overnight layovers
Skip it if
- — Travelers on strict airport shuttle schedules
- — Guests sensitive to heat on upper floors
- — Anyone wanting the sink inside the bathroom
Seen on camera
17 moments · 5 videos · Holiday Inn & Suites Phoenix Airport North By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“and they have a nice shuttle that picks you up which really worked out well for us”
youtube.com0:23“and because i am a hilton diamonds member they did go ahead and upgrade our room for us which was actually really nice o…”
youtube.com1:52“we have a balcony landed by the legs which i have to say is really nice it does actually let a lot of light into the roo…”
youtube.com4:31“The staff here are absolutely wonderful, so friendly and attentive, always ready to help you with a smile.”
youtube.com0:48“One of the best value adds here is the complimentary breakfast buffet and free Wi-Fi. This helps keep your morning routi…”
youtube.com0:24“i have to say though it does let a lot of light into the room because the room is a little bit dark with just the actual…”
youtube.com5:53“The hotel is located just 10 minutes from the airport, making it an incredibly convenient choice for travelers with earl…”
youtube.com0:11“Each of the 114 rooms comes equipped with practical features like a refrigerator, microwave, and coffee maker, which is…”
youtube.com0:30“One of the biggest value adds here is the free Wi-Fi and the free onsite parking, which is a huge plus in many US cities…”
youtube.com0:54“The hotel is ideally situated near the airport and North American Technical College. It is a great home base for both bu…”
youtube.com0:13“One of my absolute favorite things is that they offer a delicious breakfast to get your day started on the right foot.”
youtube.com1:18“they do claim to have jetted tubs in their advertisements but as you'll see in our room in a minute there were no jetted…”
youtube.com0:31“you also find easy access to i-10 and i-17 from this hotel so not only is it close to the airport it's really close to t…”
youtube.com0:40“it's a pretty spacious room it's like on the corner of a circle so you definitely get a lot of space”
youtube.com4:10“stepping out here we don't really have much of a view it is just the view of the parking lot and the freeway”
youtube.com4:44“the hotel did include a discounted breakfast now they gave you a certain amount of money off per meal but none of the me…”
youtube.com6:26“Located conveniently near the airport, we provide the perfect balance of accessibility and relaxation.”
youtube.com1:32Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 78/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
86- “The bathroom had a bathtub with shower and in all three suites we stayed in the water pressure of the shower was excellent.” 6
- “Both room types have the sink and vanity in the main bedroom area rather than in the bathroom. This was somewhat inconvenient as it meant having to use it by the light of my phone at night so that I didn't wake up Shae.” 6
Food
92Location
82- “The hotel is ideally situated near the airport and North American Technical College. It is a great home base for both business travelers and tourists exploring the Phoenix area.” 110:13
- “Whether you're heading out to explore the vibrant energy of Scottsdale or you are in town for a quick business trip, this hotel hits that perfect sweet spot of comfort and convenience. It is located right in the heart of the action, which makes getting around so easy.” 4
Noise
87Room
84- “The hotel room itself was spotless. It looked brand new to me.” 3
- “We stayed three different times at the Holiday Inn & Suites Phoenix Airport North and loved the hotel. It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand.” 6
Service
80Bed & Sleep
81Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Holiday Inn & Suites Phoenix Airport North By IHG and the 27 other hotels we cover in Phoenix. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 4 points below the modest median of 82, across 404 hotels in the same bracket. In Phoenix it sits 4 points below the local median of 82.
- This hotel
- 78
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Nothing is yet praised often enough to recommend.
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 96 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “and because i am a hilton diamonds member they did go ahead and upgrade our room for us which was actually really nice of them especially since i didn't book on hilton.com i booked on booking” On camera21:52
- “and they have a nice shuttle that picks you up which really worked out well for us” On camera20:23
- “They also improved the parking so I didn't have to park my car on a gravel pad and it was in a regular parking lot. This hotel is convenient to the airport. The rooms are nice and the staff is always pleasant.” 3
- “i am a huge fan of HIX. especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 16
- “The staff was patient with me with reservations, etc...” 3
- “The staff here are absolutely wonderful, so friendly and attentive, always ready to help you with a smile.” On camera40:48
- “Courteous staff, prompt Sky Harbor shuttle, clean, and convenient to the freeway.” 3
- “The transportation to and from the airport was on time and courteous.” 3
- “Everything went well except......made call to hotel to pick us up at the airport with the hotel shuttle. 30 minutes later still no shuttle. 2nd phone call made and shuttle finally showed up. Driver told us the front desk never told him we needed to be picked up until the 2nd phone call was made. They need to tighten up this process!” 3
- “The rooms are nice and the staff is always pleasant.” 3
- “Update May 2022: We stayed at this hotel again last month and had a much better experience service-wise. The front desk staff were much more friendly, helpful and responsive.” 6
- “The hotel is great value when using points, but also seems to be good value when paying the cash rate if you don't have IHG Rewards points. Just don't expect much from the front desk agents because the majority of them don't seem to want to be there.” 6
- “They have 104 beautifully appointed rooms, and let me tell you, they are designed perfectly for unwinding. Whether you are traveling solo or bringing the whole crew along, the rooms are tastefully decorated and packed with all the modern amenities you actually need to feel right at home.” 4
- “It therefore made sense to stay another couple of nights after getting back from Virginia which made that our third stay at the hotel within about a month. Although service from the front desk was poor across all three stays, we loved our stays there and would happily return.” 6
- “Love the resturant staff and menue..” 3
- “This second visit ended up having a lengthy check-in process, but ultimately we were able to get a suite with a kitchen, so we appreciated the effort that front desk agent went to.” 6
- “All employees were helpful, professional and courteous especially the shuttle drivers!!!!” 3
- “in the meantime the hotel called and told me my room was ready for my arrival and this was at 11:30AM. It was really nice, and they were nice.” 16
- “Restaurant has always been solid and the bartenders have always been friendly.” 14
- “The check-in experience for our first couple of stays wasn't too bad, although the third was quite simply appalling (more about that in the 'Service' section later on).” 6
- “The shuttle arrived on time and the driver was courteous and professional.” 3
- “I booked a time with the front desk for the 6 AM airport shuttle and when I went to get on the shuttle there were multiple families that did not have a scheduled appointment to ride the shuttle and it was a big mess.” 14
- “Great place to stay! Shuttle service not so much.” 3
- “I actually left my home early and was arriving at 12:30 based on my GPS, in the meantime the hotel called and told me my room was ready for my arrival and this was at 11:30AM. It was really nice, and they were nice. I arrived check in was great.” 16
- “I've stayed at the Crowne Plaza a few times with free night certificates. Not bad. It's where a lot of the flight crews seem to stay. Good shuttle service to the airport in the early morning.” 15
- “Nice clean,hotel. Helpful staff.” 3
- “Always clean and comfortable with friendly staff.” 3
- “The only downside to the hotel in the past was the service, but it was much-improved this time around.” 6
- “especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 16
- “Service from the front desk overall during our stay was pretty poor though. It simply felt like most of their front desk employees didn't want to be there.” 6
- “The bed was comfortable and the blackout curtains worked very well, so that helped us get a good night's sleep.” 6
- “Single king bed was very comfortable on my first night. Double queen was not as comfortable on my return night” 3
- “Single king bed was very comfortable on my first night.” 3
- “The bed was fluffy and comfortable. Breakfast in the morning was good, was it amazing?” 16
- “The Holiday Inn & Suites Phoenix Airport North is a pet-friendly hotel and charges a pet fee of $50 per stay. That's not bad because it's not too excessive if you're only staying one night, but is great value if you're staying for some time.” 6
- “We ate lunch there one afternoon and their burgers and fries are very tasty. However, at $14-$16 for single burgers and $17-$19 for double burgers, it was slightly more expensive than I would've expected.” 6
- “One of the biggest value adds here is the free Wi-Fi and the free onsite parking, which is a huge plus in many US cities.” On camera70:54
- “When looking online, I saw that the Holiday Inn & Suites Phoenix Airport North was a decent price using IHG Rewards points.” 6
- “[...] rates, it's fantastic value in the World of Hyatt program.” 6
- “Despite booking our stays using points, when checking our credit card later on they'd overcharged us by about $270 (there should only have been a food charge for $20 or so).” 6
- “If you want to leave your car at the hotel while you fly off somewhere, they charge $5 per night which is a great price.” 6
- “The pet fee of $50 per stay was reasonable and she liked being able to walk around the property to do her business as it meant she didn't get dragged on a longer walk in the heat of the day.” 6
- “the hotel did include a discounted breakfast now they gave you a certain amount of money off per meal but none of the meals cost that they all cost a little bit more so just so you know ahead of time that there is a meal but it does cost a little bit extra” On camera26:26
- “Good price for one night at hotel and 12 days of parking.” 3
- “Rooms need more outlets to charge phones, iPads, watches etc. Two people-not enough” 3
- “The hotel is great value when using points, but also seems to be good value when paying the cash rate if you don't have IHG Rewards points.” 6
- “we have a balcony landed by the legs which i have to say is really nice it does actually let a lot of light into the room” On camera24:31
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion.” 16
- “The hotel room itself was spotless. It looked brand new to me.” 3
- “i have to say though it does let a lot of light into the room because the room is a little bit dark with just the actual lights that it has” On camera25:53
- “The bedroom was through a door at the end of the living room. This layout works perfectly because the courtyard of the hotel can get noisy with other guests walking past, noise from the pool (although that gets closed at 10pm), etc.” 6
- “Dividing room works perfectly for families needing separate sleeping space.” 12
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion. That was a great surprise since Hilton often doesn't have hand soap.” 16
- “We stayed three different times at the Holiday Inn & Suites Phoenix Airport North and loved the hotel. It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand.” 6
- “then, I went back to my room and sat in a really awesome chaise lounge chair that was so comfortable, I kind of tucked into the corner and read for a while.” 16
- “Behind the armchair was a wet bar with a mini fridge and microwave. As mini fridges go, this one was a good size and, if I'm remembering correctly, had a small freezer compartment inside.” 6
- “The hotel offers free Wi-Fi to all guests and it seemed to be a decent speed. I was able to do a Zoom meeting from the bedroom with the door closed as Shae was teaching in the living room and it picked up a good enough connection for that.” 6
- “clean room noisy refrigerator” 3
- “Looks to be newly renovated, though the room was obviously missing furniture that must not have arrived yet.” 3
- “I'm not sure if every suite has a small balcony, but at least two of our suites had them (I can't remember about the third). There were pretty nice views as far as airport hotels go seeing as they looked out over mountains.” 6
- “it's a pretty spacious room it's like on the corner of a circle so you definitely get a lot of space” On camera24:10
- “Each of the 114 rooms comes equipped with practical features like a refrigerator, microwave, and coffee maker, which is great for longer stays.” On camera70:30
- “they do claim to have jetted tubs in their advertisements but as you'll see in our room in a minute there were no jetted tubs for us” On camera20:31
- “One of the best value adds here is the complimentary breakfast buffet and free Wi-Fi. This helps keep your morning routine smooth and your connectivity constant.” On camera110:24
- “The hotel has improved since the last time we stayed in that they've added a bar and restaurant on-site meaning it was not necessary to go back out into the heat once we were checked in.” 3
- “One of my absolute favorite things is that they offer a delicious breakfast to get your day started on the right foot.” On camera41:18
- “Beyond our wellness amenities, we ensure your stay is as seamless as possible with high-speed complimentary Wi-Fi to keep you connected and a delicious complimentary breakfast to fuel your adventures each morning.” 8
- “I've stayed in multiple Holiday Inn Express hotels. I've never had a complaint. The free breakfast is actually quite good.” 16
- “it keeps the glare off the tv. also, those cinnamon rolls at breakfast. ugh so good!” 16
- “For breakfast there's 44th Street Bistro Lounge & Coffee Shop which can be found in the lobby. Their breakfast selection is limited, although their parfait with granola was sizeable and very tasty.” 6
- “Restaurant has always been solid and the bartenders have always been friendly.” 14
- “Breakfast in the morning was good, was it amazing? No, pretty standard, but the coffee was excellent, and they had Chiobani yogurt which I love.” 16
- “Breakfast is decent enough for an included hotel breakfast.” 16
- “Burger Theory restaurant on site has great burgers.” 12
- “There's one in Memphis we love so much that we keep going back. The breakfast lady is amazing and has offered us her family & friends discount.” 16
- “This is why we provide effortless amenities, including complimentary high-speed Wi-Fi to keep you connected to what matters, and a curated breakfast experience to begin your mornings with vitality and grace.” 17
- “Each of the 114 rooms comes equipped with practical features like a refrigerator, microwave, and coffee maker, which is great for longer stays. You can enjoy an American buffet breakfast at the onsite Soleil Bistro, which helps save time before heading out to explore.” On camera70:30
- “Very close to the airport. Biggest pain isn't related to the hotel, it's the location of the rental car center.” 14
- “I stay at the Hilton PHX airport for most of my business trips out there. Property is a bit older, but the rooms are fine.” 14
- “Crowne plaza is decent and you can walk across the street to the sky train to get to your terminal at the airport so no shuttle or car needed” 15
- “The hotel is ideally situated near the airport and North American Technical College. It is a great home base for both business travelers and tourists exploring the Phoenix area.” On camera110:13
- “There's a Food City grocery store a couple of minutes walk away, along with a few fast food places also within walking distance. It's nice having those within walkable distance seeing as a lot of guests probably get the shuttle to and from the airport and so might not have a car with them.” 6
- “I stayed at Tempe Canopy Downtown and it was safe to walk there-college town vibe with a Whole Foods.” 14
- “Like the other person said, other part of Phoenix is not that good-I stayed 1 night in Phoenix Embassy Suites downtown in the evening I walked out and there was a couple of homeless people but also someone moving irrationally like they were either on drugs or coming down needing a fix, and I turned right around on the steps and went back in the hotel to eat a frozen meal” 14
- “Whether you're heading out to explore the vibrant energy of Scottsdale or you are in town for a quick business trip, this hotel hits that perfect sweet spot of comfort and convenience. It is located right in the heart of the action, which makes getting around so easy.” 4
- “Located conveniently near the airport, we provide the perfect balance of accessibility and relaxation.” On camera81:32
- “The hotel is located just 10 minutes from the airport, making it an incredibly convenient choice for travelers with early flights or short layovers.” On camera70:11
- “Airport shuttle runs on time even at 2am.” 12
- “you also find easy access to i-10 and i-17 from this hotel so not only is it close to the airport it's really close to the interstate” On camera20:40
- “It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand. It's in a convenient location if you need to fly out of Phoenix airport and has a free shuttle.” 6
- “I stayed 1 night in Phoenix Embassy Suites downtown in the evening I walked out and there was a couple of homeless people but also someone moving irrationally like they were either on drugs or coming down needing a fix, and I turned right around on the steps and went back in the hotel to eat a frozen meal” 14
- “Both room types have the sink and vanity in the main bedroom area rather than in the bathroom. This was somewhat inconvenient as it meant having to use it by the light of my phone at night so that I didn't wake up Shae.” 6
- “The bathroom had a bathtub with shower and in all three suites we stayed in the water pressure of the shower was excellent.” 6
- “stepping out here we don't really have much of a view it is just the view of the parking lot and the freeway” On camera24:44
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 13 sources carry no publication date, so we cannot tell how current they are.
Ask about Holiday Inn & Suites Phoenix Airport North By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 17 sources for this property, and pulled 115 traveler insights worth knowing. Last checked 2026-09-11.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 17 cited sources▾
Everything quoted on this page.
- 14PHX Airport Recommendations : r/Hiltonreddit.comForum thread2025-08-12Recent9 quotes used
“Very close to the airport. Biggest pain isn't related to the hotel, it's the location of the rental car center.”
Read originalreddit.com - 15IHG hotel near Phoenix Airport : r/ihghotelsresortsreddit.comForum thread2025-02-13Recent2 quotes used
“Crowne plaza is decent and you can walk across the street to the sky train to get to your terminal at the airport so no shuttle or car needed”
Read originalreddit.com - 16Holiday Inn Express : r/hotelsreddit.comForum thread2024-01-21Ageing17 quotes used
“I also appreciate that most have microwaves and fridges in the rooms.”
Read originalreddit.com - 6Hotel Review: Holiday Inn & Suites Phoenix Airport North, AZnohomejustroam.comReview site2021-06-13Ageing32 quotes used
“The bed was comfortable and the blackout curtains worked very well, so that helped us get a good night's sleep.”
Read originalnohomejustroam.com - 1Holiday Inn & Suites Phoenix Airport Northresortpass.comReview siteDate not statedRead originalresortpass.com
- 2Uncovering the BEST Hotel Near Phoenix Airportyoutube.comVideoDate not statedListened for quotes only11 quotes used
“and because i am a hilton diamonds member they did go ahead and upgrade our room for us which was actually really nice of them especially since i didn't book on hilton.com i booked on booking”
Read originalyoutube.com
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