Holiday Inn Express & Suites Phoenix North - Scottsdale By IHG
A convenient Scottsdale-area base offering spacious suites, comfortable beds, and complimentary hot breakfast.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This property offers comfortable suites with blackout curtains and easy access to local stores and Scottsdale attractions. Guests regularly appreciate the clean rooms, Dove toiletries, and free breakfast. However, multiple visitors complain about housekeeping laundry carts echoing noisily around the courtyard, and some noted issues with staff responsiveness. 10134
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Rooms provide comfortable beds with blackout curtains, Dove toiletries, and showers with strong water pressure. 10
- The location offers convenient access to nearby shopping, fast food, and a Food City grocery store within walking distance. 10
- Guests appreciate the free hot breakfast offering items like Chobani yogurt and hot coffee. 12104
The catch
Who it's for
- — Budget-conscious travelers
- — Short business trips
- — Guests traveling with pets
Skip it if
- — Light sleepers sensitive to courtyard noise
- — Anyone needing an enclosed bathroom vanity
Seen on camera
5 moments · 2 videos · Holiday Inn Express & Suites Phoenix North - Scottsdale By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The property features 115 well-appointed guest rooms, each thoughtfully designed to provide a peaceful sanctuary after a…”
youtube.com0:29“To ensure you start your day on the right foot, enjoy a delicious, child-friendly breakfast that is ready to fuel your m…”
youtube.com1:13“And because staying connected is more important than ever, you can enjoy complimentary high-speed Wi-Fi throughout the e…”
youtube.com1:20“The staff here are absolutely wonderful, so friendly and attentive, always ready to help you with a smile.”
youtube.com0:48“One of my absolute favorite things is that they offer a delicious breakfast to get your day started on the right foot.”
youtube.com1:18Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
83Food
92Location
84- “Excellent location and staff. This get away was greatly needed for my family to get together for my granddaughter birthday celebration.” 6
- “Whether you're heading out to explore the vibrant energy of Scottsdale or you are in town for a quick business trip, this hotel hits that perfect sweet spot of comfort and convenience. It is located right in the heart of the action, which makes getting around so easy.” 4
Noise
85Room
78- “The shower in the room was superb with the best lighting system ever experienced.” 2
- “We stayed three different times at the Holiday Inn & Suites Phoenix Airport North and loved the hotel. It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand.” 10
Service
78Bed & Sleep
77- “The bed was comfortable and the blackout curtains worked very well, so that helped us get a good night's sleep. That's particularly helpful if you're staying at this hotel after an overnight flight and want to sleep during the day.” 10
Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Holiday Inn Express & Suites Phoenix North - Scottsdale By IHG and the 27 other hotels we cover in Phoenix. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 6 points below the modest median of 82, across 404 hotels in the same bracket. In Phoenix it sits 6 points below the local median of 82.
- This hotel
- 76
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 65 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “[...] rates, it's fantastic value in the World of Hyatt program.” 10
- “While paying with points was better value, $110-$120 is also good value considering how nice the hotel is and that you can get a free shuttle to and from the airport if needed.” 10
- “The Holiday Inn & Suites Phoenix Airport North is a pet-friendly hotel and charges a pet fee of $50 per stay. That's not bad because it's not too excessive if you're only staying one night, but is great value if you're staying for some time.” 10
- “We ate lunch there one afternoon and their burgers and fries are very tasty. However, at $14-$16 for single burgers and $17-$19 for double burgers, it was slightly more expensive than I would've expected.” 10
- “When looking online, I saw that the Holiday Inn & Suites Phoenix Airport North was a decent price using IHG Rewards points.” 10
- “The pet fee of $50 per stay was reasonable and she liked being able to walk around the property to do her business as it meant she didn't get dragged on a longer walk in the heat of the day.” 10
- “The bathroom had a bathtub with shower and in all three suites we stayed in the water pressure of the shower was excellent.” 10
- “TVs in every room plus every room had their own bathroom which was awesome.” 6
- “The shower in the room was superb with the best lighting system ever experienced.” 2
- “Both room types have the sink and vanity in the main bedroom area rather than in the bathroom. This was somewhat inconvenient as it meant having to use it by the light of my phone at night so that I didn't wake up Shae.” 10
- “Whether you're heading out to explore the vibrant energy of Scottsdale or you are in town for a quick business trip, this hotel hits that perfect sweet spot of comfort and convenience. It is located right in the heart of the action, which makes getting around so easy.” 4
- “We saved money on food because we had a fully stocked kitchen and did not have to eat out every day. Also, the hotel is centrally located and we had QT and Costco within 15 minutes from us.” 6
- “There's a Food City grocery store a couple of minutes walk away, along with a few fast food places also within walking distance. It's nice having those within walkable distance seeing as a lot of guests probably get the shuttle to and from the airport and so might not have a car with them.” 10
- “Situated in an affluent neighborhood with easy access to shopping and dining, but vehicle rental or rides may be needed to reach attractions.” 13
- “It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand. It's in a convenient location if you need to fly out of Phoenix airport and has a free shuttle.” 10
- “Excellent location and staff. This get away was greatly needed for my family to get together for my granddaughter birthday celebration.” 6
- “The only downside to the hotel in the past was the service, but it was much-improved this time around.” 10
- “I actually left my home early and was arriving at 12:30 based on my GPS, in the meantime the hotel called and told me my room was ready for my arrival and this was at 11:30AM. It was really nice, and they were nice. I arrived check in was great.” 12
- “She acted like she didn't want to be there and was about as impersonal of a front desk agent as we've ever encountered. She clearly didn't want to be there or help anyone, so check-in was a really awkward experience.” 10
- “Excellent location and staff. This get away was greatly needed for my family to get together for my granddaughter birthday celebration.” 6
- “The hotel is great value when using points, but also seems to be good value when paying the cash rate if you don't have IHG Rewards points. Just don't expect much from the front desk agents because the majority of them don't seem to want to be there.” 10
- “It therefore made sense to stay another couple of nights after getting back from Virginia which made that our third stay at the hotel within about a month. Although service from the front desk was poor across all three stays, we loved our stays there and would happily return.” 10
- “especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 12
- “And because staying connected is more important than ever, you can enjoy complimentary high-speed Wi-Fi throughout the entire property, allowing you to share your travel photos or catch up on important emails with ease. Our professional and friendly staff is dedicated to your comfort.” On camera111:20
- “Service from the front desk overall during our stay was pretty poor though. It simply felt like most of their front desk employees didn't want to be there.” 10
- “They have 104 beautifully appointed rooms, and let me tell you, they are designed perfectly for unwinding. Whether you are traveling solo or bringing the whole crew along, the rooms are tastefully decorated and packed with all the modern amenities you actually need to feel right at home.” 4
- “i am a huge fan of HIX. especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 12
- “The front desk staff were much more friendly, helpful and responsive. Shae let the manager know that service had improved compared to past stays and it sounds like something that they've put a focus on this past year, so hopefully better service will be a consistent experience.” 10
- “The check-in experience for our first couple of stays wasn't too bad, although the third was quite simply appalling (more about that in the 'Service' section later on).” 10
- “Then when checking out from that second stay, the agent working that evening couldn't have been nicer or more helpful.” 10
- “Helpful and accommodating staff noted for efficient service.” 13
- “Front desk and F&B staff friendly and welcoming” 6
- “Staff was friendly and addressed any needs we had as well.” 6
- “The staff here are absolutely wonderful, so friendly and attentive, always ready to help you with a smile.” On camera40:48
- “From the moment we raised concerns about the condition of our room, we were met with little to no concern from the staff.” 6
- “This second visit ended up having a lengthy check-in process, but ultimately we were able to get a suite with a kitchen, so we appreciated the effort that front desk agent went to.” 10
- “For breakfast there's 44th Street Bistro Lounge & Coffee Shop which can be found in the lobby. Their breakfast selection is limited, although their parfait with granola was sizeable and very tasty.” 10
- “Breakfast is decent enough for an included hotel breakfast.” 12
- “it keeps the glare off the tv. also, those cinnamon rolls at breakfast. ugh so good! i'm traveling to KC this week for work and hoping i can find a HIX to treat myself lol” 12
- “I've stayed in multiple Holiday Inn Express hotels. I've never had a complaint. The free breakfast is actually quite good.” 12
- “Breakfast in the morning was good, was it amazing? No, pretty standard, but the coffee was excellent, and they had Chiobani yogurt which I love.” 12
- “it keeps the glare off the tv. also, those cinnamon rolls at breakfast. ugh so good!” 12
- “The restaurant was ok, not as accommodating for large groups as we had hoped. Unable to pay individually, would only let spilt a few ways then we're treated differently from start since wasn't on one check.” 6
- “Hotels are basic, but overall clean and comfortable. Breakfast is decent enough for an included hotel breakfast.” 12
- “There's one in Memphis we love so much that we keep going back. The breakfast lady is amazing and has offered us her family & friends discount.” 12
- “Hot breakfast includes many fresh choices, and a shuttle runs to the nearby Mayo Clinic.” 2
- “To ensure you start your day on the right foot, enjoy a delicious, child-friendly breakfast that is ready to fuel your morning adventures.” On camera111:13
- “One of my absolute favorite things is that they offer a delicious breakfast to get your day started on the right foot.” On camera41:18
- “Free hot breakfast with a good variety, appreciated as a convenient start to the day.” 13
- “The bed was fluffy and comfortable. Breakfast in the morning was good, was it amazing? No, pretty standard, but the coffee was excellent, and they had Chiobani yogurt which I love.” 12
- “The hotel offers free Wi-Fi to all guests and it seemed to be a decent speed. I was able to do a Zoom meeting from the bedroom with the door closed as Shae was teaching in the living room and it picked up a good enough connection for that.” 10
- “To make matters worse, there were visible blood stains on the bed sheets, which should have been an immediate red flag that the room had not been properly cleaned or inspected.” 6
- “Both sides of the bed had two power outlets, making it easier to charge your devices by the bed overnight.” 10
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion.” 12
- “The shower in the room was superb with the best lighting system ever experienced.” 2
- “During our stay, my entire family was bitten by what we later discovered were bed bugs. This was not only horrifying but also a serious health and safety issue.” 6
- “Behind the armchair was a wet bar with a mini fridge and microwave. As mini fridges go, this one was a good size and, if I'm remembering correctly, had a small freezer compartment inside.” 10
- “We stayed three different times at the Holiday Inn & Suites Phoenix Airport North and loved the hotel. It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand.” 10
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion. That was a great surprise since Hilton often doesn't have hand soap.” 12
- “The bedroom was through a door at the end of the living room. This layout works perfectly because the courtyard of the hotel can get noisy with other guests walking past, noise from the pool (although that gets closed at 10pm), etc. This means that at nighttime you don't hear anything like that as the bedroom is isolated from all that noise.” 10
- “I'm not sure if every suite has a small balcony, but at least two of our suites had them (I can't remember about the third). There were pretty nice views as far as airport hotels go seeing as they looked out over mountains.” 10
- “then, I went back to my room and sat in a really awesome chaise lounge chair that was so comfortable, I kind of tucked into the corner and read for a while.” 12
- “The bed was comfortable and the blackout curtains worked very well, so that helped us get a good night's sleep. That's particularly helpful if you're staying at this hotel after an overnight flight and want to sleep during the day.” 10
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 2 sources — too thin to rely on.
Ask about Holiday Inn Express & Suites Phoenix North - Scottsdale By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 53/100We read 13 sources for this property, and pulled 80 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading Holiday Inn Express & Suites Phoenix North - Scottsdale By IHG. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 13 cited sources▾
Everything quoted on this page.
- 5Is $1.5k too much to pay for a hotel in Scottsdale for 3 nights?reddit.comForum thread2025-10-02RecentRead originalreddit.com
- 12Holiday Inn Express : r/hotelsreddit.comForum thread2024-01-21Ageing16 quotes used
“Breakfast is decent enough for an included hotel breakfast.”
Read originalreddit.com - 10Hotel Review: Holiday Inn & Suites Phoenix Airport North, AZnohomejustroam.comReview site2021-06-13Ageing32 quotes used
“There's something like half a dozen elevators (and accompanying stairwells) spread out around the property, so all the suites are fairly close to one if you're not allocated a suite on the first floor.”
Read originalnohomejustroam.com - 1HOLIDAY INN EXPRESS & SUITES PHOENIX NORTH ...holiday-inn-express-suites-phoenix-north-scottsdale-an.wheree.comReview siteDate not statedRead originalholiday-inn-express-suites-phoenix-north-scottsdale-an.wheree.com
- 2HOLIDAY INN EXPRESS & SUITES - PHOENIX NORTH ...holiday-inn-express-suites-north-scottsdale.1phoenixhotels.comReview siteDate not stated4 quotes used
“The shower in the room was superb with the best lighting system ever experienced.”
Read originalholiday-inn-express-suites-north-scottsdale.1phoenixhotels.com - 3Holiday Inn Express Scottsdale North By Ihgholidayexpressihginn.hotelscottsdale.comReview siteDate not statedRead originalholidayexpressihginn.hotelscottsdale.com
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