Holiday Inn Express & Suites Phoenix - Airport North by IHG
A quiet airport stopover offering blackout curtains, comfortable beds, and a ten-minute drive to the terminals.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This airport hotel offers convenient lodging just 10 minutes from the terminals, catering to travelers with early flights and layovers. Guests appreciate the clean rooms, comfortable beds with blackout curtains, and free breakfast featuring homemade muffins and Chobani yogurt. The main drawbacks include layout quirks like having the sink and vanity in the main bedroom area rather than enclosed in the bathroom, as well as occasional bad smells from the air conditioning vents. 28411
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Rooms are clean and spacious, furnished with comfortable beds, blackout curtains, and Dove toiletries in the shower. 12211
- Travelers praise the convenient location just 10 minutes from the airport for quick layovers and early morning flights. 842
- The complimentary breakfast options, including homemade muffins and Chobani yogurt, provide a solid morning start. 116
The catch
- Service experiences vary; while some guests describe the staff as friendly and efficient, others encountered appalling check-in service. 2
- Noise levels draw mixed remarks, with several visitors enjoying a quiet stay near the airport while others were disturbed by echoing laundry carts in the courtyard. 2
Who it's for
- — Short layovers and early airport departures
- — IHG Rewards points redemptions
- — Families needing divided sleeping space
Skip it if
- — Guests who need an enclosed bathroom vanity
- — Light sleepers bothered by courtyard laundry carts
Seen on camera
24 moments · 3 videos · Holiday Inn Express & Suites Phoenix - Airport North by IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The bathroom's a bit dark, but that's a very nice shower with complimentary Dove toiletries.”
youtube.com8:13“was great fast check-in rooms are huge pool was clean and nice bar was a little slow but was busy”
youtube.com1:23“Hotel was nice with friendly staff homemade muffins for breakfast were delicious every morning”
youtube.com2:06“Breakfast was a selfs served buffet and it was pretty decent. Tea, coffee, and juices were available and there were a nu…”
youtube.com2:44“A very nice king-size bed. A little bit on the soft side. I'm sure it'll be comfortable.”
youtube.com7:07“Each of the 114 rooms comes equipped with practical features like a refrigerator, microwave, and coffee maker, which is…”
youtube.com0:30“good experience with Hotel clean facility and rooms nice pool and spa love airport shuttle to get us there friendly staf…”
youtube.com0:08“beautiful room the room was nice love the extra touches will definitely stay again”
youtube.com0:26“staff was great clean and safe as a Solo Traveler I felt very safe”
youtube.com0:31“the room was clean spacious quid and had comfy beds”
youtube.com0:39“my only complain room air conditioning had a bad smell maybe bents needed to be clean”
youtube.com1:00“room spacious jacuzzi could have been a tap bit warmer other than that I would stay there again”
youtube.com1:04“best holiday and I've ever seen and very close to airport but no noise”
youtube.com1:30“the room is surprisingly big and everything is in perfect condition”
youtube.com1:41“GCU visit we visited our son at G see you it's only 12 M away from campus but the traffic to get there was always bad so…”
youtube.com1:57“One of the biggest value adds here is the free Wi-Fi and the free onsite parking, which is a huge plus in many US cities…”
youtube.com0:54“The hotel is located in the Oro Valley and it's a stunning backdrop of hills. This is especially so at sunrise and sunse…”
youtube.com4:00“The hotel is located just 10 minutes from the airport, making it an incredibly convenient choice for travelers with earl…”
youtube.com0:11“the food at Burger theory was great I would definitely stay at this hotel again”
youtube.com0:46“exceptional friendly efficient Immaculate room great deal great option”
youtube.com0:51“The hotel is located in the Oro Valley, 24 miles and about 45minut drive north of Tucson Airport. It's located right on…”
youtube.com0:44“One of the most striking features of the hotel is this fabulous bronze statue of a horse. We parked right outside recept…”
youtube.com1:31“The friendly hotel reception staff recommended that we go to Chili's. It had a number of good gluten-free and vegetarian…”
youtube.com4:20“All right, we've got a decent size table with a couple of charging points, smallish flat screen TV, foot stool for suitc…”
youtube.com6:32Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91Food
92Location
91- “The hotel is located in the Oro Valley and it's a stunning backdrop of hills. This is especially so at sunrise and sunset.” 124:00
- “we stayed only one night as a stopover between Flagstaff and San Diego we went to dessert botanic garden and the next day started off to San Diego in this respect this hotel is at the perfect location” 111:45
Noise
86- “Housekeeping wheels around laundry carts to collect sheets and those carts were pretty noisy as they echo around the courtyard.” 2
Room
88Service
86Bed & Sleep
91Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Holiday Inn Express & Suites Phoenix - Airport North by IHG and the 27 other hotels we cover in Phoenix. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points below the modest median of 82, across 404 hotels in the same bracket. In Phoenix it sits 2 points below the local median of 82.
- This hotel
- 80
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 76 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The bathroom's a bit dark, but that's a very nice shower with complimentary Dove toiletries.” On camera128:13
- “The bathroom had a bathtub with shower and in all three suites we stayed in the water pressure of the shower was excellent.” 2
- “Both room types have the sink and vanity in the main bedroom area rather than in the bathroom. This was somewhat inconvenient as it meant having to use it by the light of my phone at night so that I didn't wake up Shae.” 2
- “Breakfast is decent enough for an included hotel breakfast. I also appreciate that most have microwaves and fridges in the rooms.” 6
- “I've stayed in multiple Holiday Inn Express hotels. I've never had a complaint. The free breakfast is actually quite good.” 6
- “Breakfast in the morning was good, was it amazing? No, pretty standard, but the coffee was excellent, and they had Chiobani yogurt which I love.” 6
- “Breakfast was a selfs served buffet and it was pretty decent. Tea, coffee, and juices were available and there were a number of hot items including pancakes, eggs, sausages, and potatoes.” On camera122:44
- “Each of the 114 rooms comes equipped with practical features like a refrigerator, microwave, and coffee maker, which is great for longer stays. You can enjoy an American buffet breakfast at the onsite Soleil Bistro, which helps save time before heading out to explore.” On camera80:30
- “Breakfast is decent enough for an included hotel breakfast.” 6
- “Holiday Inn is a brand that doesn't offer free breakfast to all guests, so that's something to be aware of. For breakfast there's 44th Street Bistro Lounge & Coffee Shop which can be found in the lobby. Their breakfast selection is limited, although their parfait with granola was sizeable and very tasty.” 2
- “For breakfast there's 44th Street Bistro Lounge & Coffee Shop which can be found in the lobby. Their breakfast selection is limited, although their parfait with granola was sizeable and very tasty.” 2
- “the food at Burger theory was great I would definitely stay at this hotel again” On camera110:46
- “Burger Theory restaurant on site has great burgers.” 10
- “it keeps the glare off the tv. also, those cinnamon rolls at breakfast. ugh so good!” 6
- “it keeps the glare off the tv. also, those cinnamon rolls at breakfast. ugh so good! i'm traveling to KC this week for work and hoping i can find a HIX to treat myself lol” 6
- “There's one in Memphis we love so much that we keep going back. The breakfast lady is amazing and has offered us her family & friends discount.” 6
- “The free breakfast is actually quite good. Jen3404 • 3 taon ang nakalipas It was really just OK and kind of the same as Hilton.” 6
- “The free breakfast is actually quite good.” 6
- “was great fast check-in rooms are huge pool was clean and nice bar was a little slow but was busy” On camera111:23
- “Update May 2022: We stayed at this hotel again last month and had a much better experience service-wise. The front desk staff were much more friendly, helpful and responsive.” 2
- “Hotel was nice with friendly staff homemade muffins for breakfast were delicious every morning” On camera112:06
- “The only downside to the hotel in the past was the service, but it was much-improved this time around.” 2
- “exceptional friendly efficient Immaculate room great deal great option” On camera110:51
- “especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 6
- “I've stayed at the Crowne Plaza a few times with free night certificates. Not bad. It's where a lot of the flight crews seem to stay. Good shuttle service to the airport in the early morning.” 4
- “The check-in experience for our first couple of stays wasn't too bad, although the third was quite simply appalling (more about that in the 'Service' section later on).” 2
- “One of the most striking features of the hotel is this fabulous bronze statue of a horse. We parked right outside reception and entered through double doors. The decor here is quite nice and reminiscent of a country ranch.” On camera121:31
- “staff was great clean and safe as a Solo Traveler I felt very safe” On camera110:31
- “Service from the front desk overall during our stay was pretty poor though. It simply felt like most of their front desk employees didn't want to be there.” 2
- “The friendly hotel reception staff recommended that we go to Chili's. It had a number of good gluten-free and vegetarian options we could choose from.” On camera124:20
- “It therefore made sense to stay another couple of nights after getting back from Virginia which made that our third stay at the hotel within about a month. Although service from the front desk was poor across all three stays, we loved our stays there and would happily return.” 2
- “i am a huge fan of HIX. especially the new ones with the headboard backlighting, that's so nice. it keeps the glare off the tv.” 6
- “I arrived check in was great. I had joined their points program, but booked my stay via Booking.com and was asked for my membership number and they attached the stay to the account so I got points.” 6
- “The hotel is great value when using points, but also seems to be good value when paying the cash rate if you don't have IHG Rewards points. Just don't expect much from the front desk agents because the majority of them don't seem to want to be there.” 2
- “good experience with Hotel clean facility and rooms nice pool and spa love airport shuttle to get us there friendly staff” On camera110:08
- “Airport shuttle runs on time even at 2am.” 10
- “GCU visit we visited our son at G see you it's only 12 M away from campus but the traffic to get there was always bad so we didn't feel its close” On camera111:57
- “Crowne plaza is decent and you can walk across the street to the sky train to get to your terminal at the airport so no shuttle or car needed” 4
- “The hotel is located in the Oro Valley and it's a stunning backdrop of hills. This is especially so at sunrise and sunset.” On camera124:00
- “The hotel is located just 10 minutes from the airport, making it an incredibly convenient choice for travelers with early flights or short layovers.” On camera80:11
- “best holiday and I've ever seen and very close to airport but no noise” On camera111:30
- “It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand. It's in a convenient location if you need to fly out of Phoenix airport and has a free shuttle.” 2
- “The hotel is located in the Oro Valley, 24 miles and about 45minut drive north of Tucson Airport. It's located right on Route 77 and conveniently located near a grill and bar, a burger joint, and a Denny's.” On camera120:44
- “we stayed only one night as a stopover between Flagstaff and San Diego we went to dessert botanic garden and the next day started off to San Diego in this respect this hotel is at the perfect location” On camera111:45
- “There's a Food City grocery store a couple of minutes walk away, along with a few fast food places also within walking distance. It's nice having those within walkable distance seeing as a lot of guests probably get the shuttle to and from the airport and so might not have a car with them.” 2
- “When looking online, I saw that the Holiday Inn & Suites Phoenix Airport North was a decent price using IHG Rewards points.” 2
- “One of the biggest value adds here is the free Wi-Fi and the free onsite parking, which is a huge plus in many US cities.” On camera80:54
- “The hotel is great value when using points, but also seems to be good value when paying the cash rate if you don't have IHG Rewards points.” 2
- “Despite booking our stays using points, when checking our credit card later on they'd overcharged us by about $270 (there should only have been a food charge for $20 or so).” 2
- “We ate lunch there one afternoon and their burgers and fries are very tasty. However, at $14-$16 for single burgers and $17-$19 for double burgers, it was slightly more expensive than I would've expected.” 2
- “The pet fee of $50 per stay was reasonable and she liked being able to walk around the property to do her business as it meant she didn't get dragged on a longer walk in the heat of the day.” 2
- “[...] rates, it's fantastic value in the World of Hyatt program.” 2
- “exceptional friendly efficient Immaculate room great deal great option” On camera110:51
- “The Holiday Inn & Suites Phoenix Airport North is a pet-friendly hotel and charges a pet fee of $50 per stay. That's not bad because it's not too excessive if you're only staying one night, but is great value if you're staying for some time.” 2
- “The bed was comfortable and the blackout curtains worked very well, so that helped us get a good night's sleep. That's particularly helpful if you're staying at this hotel after an overnight flight and want to sleep during the day.” 2
- “A very nice king-size bed. A little bit on the soft side. I'm sure it'll be comfortable.” On camera127:07
- “The bed was fluffy and comfortable.” 6
- “Even better, every room in the hotel is a suite with two rooms which is something Shae and I value highly.” 2
- “Dividing room works perfectly for families needing separate sleeping space.” 10
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion.” 6
- “The lobby was clean, the room was clean with Dove shampoo, body wash, hand soap and body lotion. That was a great surprise since Hilton often doesn't have hand soap.” 6
- “exceptional friendly efficient Immaculate room great deal great option” On camera110:51
- “The hotel offers free Wi-Fi to all guests and it seemed to be a decent speed. I was able to do a Zoom meeting from the bedroom with the door closed as Shae was teaching in the living room and it picked up a good enough connection for that.” 2
- “Both sides of the bed had two power outlets, making it easier to charge your devices by the bed overnight. The bedframe also had bendable LED reading lights on both sides.” 2
- “beautiful room the room was nice love the extra touches will definitely stay again” On camera110:26
- “the room was clean spacious quid and had comfy beds” On camera110:39
- “The bedroom was through a door at the end of the living room. This layout works perfectly because the courtyard of the hotel can get noisy with other guests walking past, noise from the pool (although that gets closed at 10pm), etc. This means that at nighttime you don't hear anything like that as the bedroom is isolated from all that noise.” 2
- “Behind the armchair was a wet bar with a mini fridge and microwave. As mini fridges go, this one was a good size and, if I'm remembering correctly, had a small freezer compartment inside.” 2
- “I'm not sure if every suite has a small balcony, but at least two of our suites had them (I can't remember about the third). There were pretty nice views as far as airport hotels go seeing as they looked out over mountains.” 2
- “then, I went back to my room and sat in a really awesome chaise lounge chair that was so comfortable, I kind of tucked into the corner and read for a while.” 6
- “the room is surprisingly big and everything is in perfect condition” On camera111:41
- “had a double Queen with a full kitchen Suite we all had plenty of room to move around” On camera112:13
- “We stayed three different times at the Holiday Inn & Suites Phoenix Airport North and loved the hotel. It feels like a resort without being one and it's excellent that every single guest gets a spacious two room suite as that's not at all common for the Holiday Inn brand.” 2
- “my only complain room air conditioning had a bad smell maybe bents needed to be clean” On camera111:00
- “Housekeeping wheels around laundry carts to collect sheets and those carts were pretty noisy as they echo around the courtyard.” 2
- “All right, we've got a decent size table with a couple of charging points, smallish flat screen TV, foot stool for suitcases, a very effective air conditioner, and an absolutely fantastic view. of the mountains.” On camera126:32
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Bathroom rests on 1 source — too thin to rely on.
Ask about Holiday Inn Express & Suites Phoenix - Airport North by IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Light coverage · 56/100We read 12 sources for this property, and pulled 92 traveler insights worth knowing. Last checked 2026-09-11.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 12 cited sources▾
Everything quoted on this page.
- 4IHG hotel near Phoenix Airport : r/ihghotelsresortsreddit.comForum thread2025-02-13Recent2 quotes used
“Crowne plaza is decent and you can walk across the street to the sky train to get to your terminal at the airport so no shuttle or car needed”
Read originalreddit.com - 6Holiday Inn Express : r/hotelsreddit.comForum thread2024-01-21Ageing20 quotes used
“Breakfast is decent enough for an included hotel breakfast. I also appreciate that most have microwaves and fridges in the rooms.”
Read originalreddit.com - 2Hotel Review: Holiday Inn & Suites Phoenix Airport North, AZnohomejustroam.comReview site2021-06-13Ageing32 quotes used
“Update May 2022: We stayed at this hotel again last month and had a much better experience service-wise. The front desk staff were much more friendly, helpful and responsive.”
Read originalnohomejustroam.com - 1Holiday Inn Express Phoenix Airportvisitphoenix.comSocial postDate not statedRead originalvisitphoenix.com
- 3Holiday Inn Express & Suites Phoenix - Airport North by IHGmapquest.comReview siteDate not statedRead originalmapquest.com
- 5Holiday Inn Express Surprise By IHG - Hotel Reviewyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
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