Sheraton Gateway Los Angeles Hotel
An LAX airport hotel with renovated rooms and runway views, located minutes from terminals on a busy boulevard.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The Sheraton Gateway Los Angeles is a full-service airport hotel catering to travelers catching early flights or visiting on business. Guests regularly praise the comfortable Sweet Sleeper beds and remodeled marble bathrooms. However, airplane noise is a persistent issue that leads guests to recommend earplugs, and the airport shuttle often takes a long time to arrive. The surrounding area is also unpleasant for walking. 2181310
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the comfortable pillow-top beds and fresh, plush linens. 2321
- Guests appreciate the renovated bathrooms featuring upgraded stone vanities and marble showers with oversized shower heads. 1923
- Front desk staff receive compliments for friendly service, and upper-floor spaces offer clear views of planes on the runway. 23
The catch
Who it's for
- — LAX layovers and catching early morning flights
- — Plane spotters seeking runway views
- — Business travelers needing proximity to the airport
Skip it if
- — Light sleepers sensitive to airplane noise
- — Travelers looking for a walkable neighborhood
- — Guests on tight schedules relying on swift airport shuttles
Seen on camera
15 moments · 2 videos · Sheraton Gateway Los Angeles Hotel
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“I got our nice big shower this is actually a renovated room so this is really really good they just finished these recen…”
youtube.com1:16“so anyways yeah we got the nice bathroom mirror sink counter top big big a mirror watch your language in this video you…”
youtube.com2:04“so yep beautiful nice TV things start wait for that never nice desk is always two chairs”
youtube.com2:54“and of course great location right next to LAX super sweet view got downtown 15th floor”
youtube.com4:14“i am not paid to say that sheraton gateway is the best lax hotel but i think it's the best because of the location and i…”
youtube.com0:16“and the price oh my gosh the price is just above a hundred dollars wow for 100 bucks this is definitely that's an absolu…”
youtube.com1:11“i love that the crew here is friendly and always smiling so they gave me a bunch now all of this okay”
youtube.com2:28“this is the bed well this bed is actually for me it's kind of like too soft but i did sleep well”
youtube.com2:41“the pillows are super good i love them i love to hug them very spacious and this is this is nice actually this is really…”
youtube.com2:53“you have the chairs here nice color you know yellow they stayed with the theme i kind of like it”
youtube.com3:59“i like that this hotel has an airport view where i could see the planes go up okay let's see the view full of constructi…”
youtube.com4:13“and you can see the runway from your hotel room one's taking off right now yep you can see that bye plane it's a very di…”
youtube.com4:30“i love that this place is well lit even at night although you can hear the planes fly by”
youtube.com4:56“i haven't tried the food here but the restaurant and bar looks amazing so that's it”
youtube.com5:08“awesome awesome view okay here's my figure and right there done time in Los Angeles before never the camera doesn't do i…”
youtube.com3:23Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
88Location
88Room
85Service
82Bed & Sleep
87- “The beds here are not only clean, they are downright heavenly. Each of the 802 guestrooms, including 102 suites, features Sheraton's signature 11.5-inch thick, high coil count, plush pillow top "Sweet Sleeper Bed."” 21
- “this is the bed well this bed is actually for me it's kind of like too soft but i did sleep well” 222:41
Value
80Where it is, how to reach it
Details checked 2026-09-06
Where it sits
Sheraton Gateway Los Angeles Hotel and the 27 other hotels we cover in Los Angeles. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points below the modest median of 82, across 210 hotels in the same bracket. In Los Angeles it sits 5 points below the local median of 85.
- This hotel
- 80
- Bracket median
- 82
- Index median
- 88
Based on 210 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 84 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Recent guests had high praise for the remodeled rooms, saying that they were well-appointed and clean. Some, however, suggested bringing earplugs since airplane noise is common.” 2
- “If you are planning to spend most of your time in Los Angeles, I wouldn't recommend staying here. The San Gabriel Valley is a suburban area east of Los Angeles, and it can feel a world away in traffic.” 14
- “i love that this place is well lit even at night although you can hear the planes fly by” On camera224:56
- “I stay here once a year, it is VERY far from DTLA and especially west side LA (when you take into account traffic) and I woudln't stay here if I weren't primarily interested in visiting/eating in SGV.” 14
- “TL;DR: Clean rooms with good service and recognition of Elite status.” 4
- “The sheraton grande in bangkok is quite nice. I especially like the butler service with 24/7 freshly squeezed orange juice...” 15
- “Service was well-intentioned, but also incredibly slow. Waiting 45-minutes for a table demonstrates a great deal of inefficiency, but the empty tables made sense considering the lack of staff.” 16
- “Check-in itself was speedy and the reception desk was uncluttered.” 19
- “I stayed at Sheraton gateway Lax for extended time, and I'm happy to recommend this hotel, the service is good, though I stayed before the renovation but it was very good, great beds and bedding and the bar was great!” 18
- “To my luck, the shuttle to the airport terminals was ready almost right away. The shuttle drive was friendly and courteous.” 23
- “The towels were also nice and fluffy. I am guessing that they were new.” 19
- “Shuttle service to LAX was prompt when it was time for me to go.” 4
- “The front desk was empty and was able to check out quickly. However the front desk agent was a bit short with me. I asked about the airport shuttle schedule and she acted as if she had no clue.” 23
- “The previous guest had left a nice souvenir on the wall that housekeeping had overlooked...” 15
- “Sheraton cotai was quite nice and generous for upgrade.” 15
- “Within a couple minutes, I was able to check-in and the front desk staff was friendly.” 23
- “Service was not great, though not because the waiter was hostile but because he was working far too many tables. It seems that hotel restaurants are chronically understaffed.” 16
- “No water. Snacks in disarray and zero cares from staff. What's the perk exactly...🤷🏻♂️ apples and a soda Come on. Let's be better...” 7
- “the pillows are super good i love them i love to hug them very spacious and this is this is nice actually this is really nice” On camera222:53
- “The check-in line was long but fortunately they actually gave priority to the SPG elite lane (remember that you can get Gold status with a single stay through your World mastercard).” 15
- “you have the chairs here nice color you know yellow they stayed with the theme i kind of like it” On camera223:59
- “Staff are nice but on Inside Edition they exposed the hotel for not changing sheets on the bed though the rest of the room was clean.” 7
- “The towels were also nice and fluffy. They also wisely ripped out the old tub and replaced it with a marble shower with an oversized shower head.” 19
- “The linens were plush and fresh. The Queens beds were comfortable and high above the ground.” 23
- “Hotel has nice runway views” 7
- “i love that the crew here is friendly and always smiling so they gave me a bunch now all of this okay” On camera222:28
- “The bathroom had the usual assortment of Sheraton toiletries. If Sheraton really wants to reinvigorate the brand they would be wise to start with the toiletries, because the in-house Shine brand pales in comparison to what's offered at similar competitor properties (eg Peter Thomas Roth at Hiltons)” 15
- “The bathroom turned out nicely with an upgraded vanity, and lots of stone in it.” 19
- “The sink had zero storage space for personal items. Fortunately, there was a small table next to it. If this is the standard-sized sink in regular rooms I can imagine it'd be quite an annoyance” 15
- “A tiny bathtub was on the opposite side of the bathroom. I do wonder why business hotels feel there's a need to still go with bathtubs.” 15
- “so anyways yeah we got the nice bathroom mirror sink counter top big big a mirror watch your language in this video you don't wanna have to restrict at the 18 plus big a mirror and nice shower” On camera82:04
- “The bathroom was a tad small but had a nice marble shower.” 23
- “I got our nice big shower this is actually a renovated room so this is really really good they just finished these recently” On camera81:16
- “On first impressions, the room was well-appointed. As the hotel as been recently renovated, the room was clean, comfortable. and stylish.” 23
- “As the room was at the end of a hallway, the room had a view facing the runways at LAX. Sadly, other tall buildings mostly obstructed the view of any planes.” 23
- “Sheraton LAX is the worst Marriott property at the Los Angeles Airport. I hate the room designs there and it is getting outdated.” 7
- “The room was big. Like really big. Although it wasn't two separate rooms it still had a large living room area with the writing table forming a semi-partition between the living room and the bedroom” 15
- “The layout of the hallways is a bit maze-like and the rooms are numbered in an odd fashion.” 23
- “Charge for in-room Wi-Fi (unless an SPG member)” 13
- “Staff are nice but on Inside Edition they exposed the hotel for not changing sheets on the bed though the rest of the room was clean. That said my go to Marriott property is Westin LAX if I'm looking for something nice or Marriott LAX for the views.” 7
- “Power outlets were plentiful, the internet functioned well, and I appreciated the sitting area which allowed all of us to sit together in our room.” 16
- “so yep beautiful nice TV things start wait for that never nice desk is always two chairs” On camera82:54
- “The hotel has seen better days and I thought the common areas on the guest room levels looked particularly dated.” 16
- “I had been upgraded to an executive suite on the 11th floor, which was probably the highlight of the stay given how notoriously tight-fisted US-based Starwood properties are about upgrades” 15
- “The most interesting feature was a bold yellow sofa/coffee table combo which didn't really look comfortable or inviting. But it was there.” 19
- “The bedroom had a spectacular view of the carpark, which I suppose is a defining feature of most Sheratons.” 15
- “The rooms of this 4-star hotel feature elegant furniture.” 9
- “The desk didn't have universal power plugs, which was surprising for an airport property.” 15
- “The hotel has seen better days and I thought the common areas on the guest room levels looked particularly dated. There was a horrible wait for elevators.” 16
- “and you can see the runway from your hotel room one's taking off right now yep you can see that bye plane it's a very dirty window by the way” On camera224:30
- “The club lounge is pretty basic but has a decent breakfast, appetizers, snacks/drinks and is open on weekends last time I was there.” 14
- “The have okish dinner and breakfast. But they make good effort though. Hotel has nice runway views” 7
- “Dining options include a club lounge with stunning views of the city -- this is only for Club Members and Club-level booking.” 13
- “My go-to as well and the shuttle ALWAYS takes forever......ALWAYS But I like the Italian restaurant” 18
- “Morning in the lounge featured a greater selection of food. Some of the best stuff - the yogurt parfaits and muffins were attractively displayed.” 19
- “Called Costero, the restaurant has an open floor plan with a spacious island bar and a several flat-screen TVs, plus a nice patio area.” 13
- “I like to stay at the LAX Marriott. The lounge food offerings are very good and extensive.” 7
- “American cuisine is teamed with reliable service for fine dining in Costero restaurant.” 9
- “Though the Renaissance is okay, I didn't think their lounge food was as good.” 7
- “i haven't tried the food here but the restaurant and bar looks amazing so that's it” On camera225:08
- “Comically, while checking in it took the agent several minutes to fill out 12 meal vouchers cards (four for dinner, four for breakfast, four for lunch). What a waste of time and resources...why not just allocate the dining credit to my room and let me charge against it?” 16
- “The breakfast was probably typical but not my jam - runny powdered eggs, bacon, oatmeal, cereal that only old people eat.” 4
- “Breakfast was a small-scale affair. I opted to have it in the main restaurant instead of the lounge, figuring that it would have a larger spread. In reality though the spread was equally small, the main difference being the addition of an egg chef in the restaurant.” 15
- “I thought the food was of low quality (the salmon was just not great Augustine's chicken was full of gristle), but at least we filled up and did not have to go out in the rain.” 16
- “The have okish dinner and breakfast. But they make good effort though.” 7
- “The have okish dinner and breakfast.” 7
- “Conveniently located down the street from the Los Angeles International Airport, the Sheraton Gateway Los Angeles is a great option for those traveling on business or needing to catch an early flight.” 2
- “Hard to believe you're around the corner from an airport. That's thanks to limited flyovers, which means sweeping city views from most of the guest rooms. Never has your layover Instagram story looked this good.” 21
- “and of course great location right next to LAX super sweet view got downtown 15th floor” On camera84:14
- “i am not paid to say that sheraton gateway is the best lax hotel but i think it's the best because of the location and it's a four-star semi-luxury hotel” On camera220:16
- “If you are arriving late or departing early from LAX airport, than the location is ideal. But if you're focusing on the attractions of Los Angeles, you'll find yourself far removed from everything.” 23
- “For travelers with a bit more cash to spare, the Sheraton Club Lounge is full of windows with tremendous views of the city and airport.” 13
- “When my buddy drank a bit too much at a Dodgers game, they graciously waived the $75 parking fee since I was DDing and not expecting to be stuck with the car.” 4
- “I highly recommend you to stay at Sheraton Gateway Los Angeles which located at Sheraton Gateway Los Angeles, Los Angeles, U.S.A.. Best Facilities and Affordable Price” 10
- “Overall, this was a decent value for LA, especially given the proximity to MdR.” 4
- “Sheraton Maldives was okay but overpriced in my opinion” 15
- “and the price oh my gosh the price is just above a hundred dollars wow for 100 bucks this is definitely that's an absolute deal” On camera221:11
- “It did have 2 fast-charging USB plugs though along with the usual coffee machine and surprisingly not ridiculously overpriced water (US$3 for a 1 litre bottle).” 15
- “Random gripe: The property charged a $5 handling fee for each package received. I cannot understand the purpose of this fee, especially when other hotels are perfectly fine signing for and storing packages for free.” 15
- “Rooms have a decidedly sharp look, with lovely pops of color plus views of L.A. (though in-room Wi-Fi costs extra unless you join the hotel's free loyalty program).” 13
- “(though in-room Wi-Fi costs extra unless you join the hotel's free loyalty program). Although the surrounding area is virtually un-walkable, the hotel is located minutes from the airport by car.” 13
- “The beds here are not only clean, they are downright heavenly. Each of the 802 guestrooms, including 102 suites, features Sheraton's signature 11.5-inch thick, high coil count, plush pillow top "Sweet Sleeper Bed."” 21
- “this is the bed well this bed is actually for me it's kind of like too soft but i did sleep well” On camera222:41
- “awesome awesome view okay here's my figure and right there done time in Los Angeles before never the camera doesn't do it justice especially an iPhone coming but yeah Thomas Ames is there and it's beautiful about it is a gorgeous view actually” On camera83:23
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 11 sources carry no publication date, so we cannot tell how current they are.
Ask about Sheraton Gateway Los Angeles Hotel
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 20/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 23 cited sources▾
Everything quoted on this page.
- 7Sad state of affairs in the Sheraton LAX lounge : r/marriottreddit.comForum thread2026-04-23Current12 quotes used
“Sheraton LAX is the worst Marriott property at the Los Angeles Airport. I hate the room designs there and it is getting outdated.”
Read originalreddit.com - 14Sheraton Los Angeles San Gabriel : r/marriottreddit.comForum thread2025-10-28Recent4 quotes used
“The club lounge is pretty basic but has a decent breakfast, appetizers, snacks/drinks and is open on weekends last time I was there.”
Read originalreddit.com - 13Sheraton Gateway Los Angeles Hoteloyster.comReview site2024-08-10Ageing14 quotes used
“Surrounding area is unpleasant for walking”
Read originaloyster.com - 4Review - Sheraton Gateway Los Angeles (LAX) : r/marriottreddit.comForum thread2024-05-11Ageing9 quotes used
“TL;DR: Clean rooms with good service and recognition of Elite status.”
Read originalreddit.com - 16Review: Sheraton Gateway Los Angeles Hotel (LAX)liveandletsfly.comReview site2023-06-06Ageing10 quotes used
“I stayed at the Hilton this time which marginally better and only a 15 minute wait for shuttle, but at 1am last Thursday it did not take long to make it to the hotel.”
Read originalliveandletsfly.com - 17Sheraton Gateway Los Angeles Hotelclassicvacations.comReview site2020-10-20AgeingRead originalclassicvacations.com
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