Embassy Suites By Hilton Los Angeles International Airport North
All-suite airport hotel with free breakfast and balconies, offset by shuttle delays and maintenance issues.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This airport property offers classic two-room suites with living rooms, sofa beds, and complimentary breakfast. Guests enjoy comfortable king-size beds and helpful front desk staff during check-in. However, reviewers frequently complain about aging property conditions, unpleasant carpet odors, and long waits for the airport shuttle. 1922
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The suite layout remains practical for family travel, offering separate living room spaces and sofa beds for extra guests. drawn from the full read
- Guests consistently praise the comfortable king-size beds and practical bathroom vanities with embedded sinks. 19
- The front desk staff routinely receives credit for friendly, helpful service and quick check-in. 22
The catch
- While many appreciate the value of a free breakfast for the whole family, others complain that the morning buffet ran out of food and served cold dishes. 7414
- Airport shuttle service is hit or miss, with some guests reporting short wait times and others waiting 45 minutes or longer for a pickup. 225
- Room views vary significantly, ranging from higher-floor balcony views of the mountain range to windows facing directly into the interior atrium. 148
Who it's for
- — Families needing extra living room space and sofa beds
- — Travelers looking for included breakfast near LAX
- — Guests who want a room with an outdoor balcony
Skip it if
- — Travelers on tight schedules needing dependable airport shuttles
- — Light sleepers sensitive to noise leaking across the open atrium
- — Anyone bothered by aging carpets or lingering odors
Seen on camera
17 moments · 3 videos · Embassy Suites By Hilton Los Angeles International Airport North
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The vanity offered adequate counter space and we prefer the embedded sink like this one instead of having a raised sink…”
youtube.com20:33“the only bad thing about this hotel in my opinion is the proximity to a gentleman's club which those of you who don't kn…”
youtube.com6:45“During our stay, the evening reception offered limited beverages and no snacks due to the hotel's CO 19 protocol at the…”
youtube.com1:14“Included in the living area is this comfortable chair.”
youtube.com4:56“The lamps on either side of the sofa included plenty of outlets and USB ports conveniently located for guests to plug in…”
youtube.com5:10“Even though we had a premium suite, we did not take advantage of the upgraded coffee experience. We found it strange to…”
youtube.com10:50“The mini fridge was large enough for our short stay and bottled water.”
youtube.com11:50“they do have slightly different variations and price points but we found this day pretty reasonable two nights for under…”
youtube.com1:44“there is a microwave too down here which is nice and of course under the sink storage temperature controls and rules and…”
youtube.com2:17“a great bed beautiful bed here with each side having a dedicated lamp with USB old standard USB and an outlet as well as…”
youtube.com3:58“The king-size bed was very comfortable.”
youtube.com15:10“The shower was wonderful and had fabulous hot water pressure.”
youtube.com3:31“probably my favorite thing which was a surprise is this does have a balcony it's not much of a view but we do have a vie…”
youtube.com4:52“this is only about a 4 and 1/2 mile drive to Disneyland which is awesome so with r share which is what we we're doing it…”
youtube.com7:22“we're on the seventh floor which is cool great View but yeah what do you think of the view look it is a little overcast…”
youtube.com8:27“Even though the view was not the greatest, it was nice to be able to step out a little bit to get some fresh air.”
youtube.com14:10“you have a very large TV here which is pretty nice a beautiful work area a double-sided work area there's two people nee…”
youtube.com1:11Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85Location
88Room
84Service
85Bed & Sleep
84Value
79- “I love embassy suites. I feel like they're my personal favorite for best value for the price.” 17
- “My hotel used to have flowers, potted plants, tons of greenery around, in large concrete planters, all gone in favor of cost saving and brand streamlining. They still have some of the best values in the business - decent breakfasts plus happy hours and suites.” 14
Where it is, how to reach it
Details checked 2026-09-06
Where it sits
Embassy Suites By Hilton Los Angeles International Airport North and the 27 other hotels we cover in Los Angeles. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 6 points below the mid-range median of 88, across 490 hotels in the same bracket. In Los Angeles it sits 3 points below the local median of 85.
- This hotel
- 82
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Nothing is yet praised often enough to recommend.
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 82 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The hotel and staff were great!” 22
- “Excellent friendly, helpful staff and quick check-in.” 22
- “I didn't mind the ES and it's been a couple years since I was there...but I did NOT like the Hilton Marina, due to cleanliness, condition of the room and lousy staff attitude.....I will not return there.....” 7
- “In the old days, the evening receptions at Embassy Suites, Homewood Suites, and Staybridge Suites were really nice. After 2020, most of the hotels switched to prepackaged or limited snacks. They often tend to run out of snacks and reduce the time as well.” 17
- “Embassy Suites Baton Rouge was filthy” 14
- “lately housekeeping is non-existent” 17
- “Marriott Residence Inn utilizes a robot to deliver extra towels, newspaper, or any other requests from the front desk, great location, oversized rooms.” 3
- “The shuttle service is horrible! We waited 45 minutes for a shuttle and another 30 minutes to get to the hotel. They need more shuttles” 22
- “The South Embassy Suites is right next to the airport and they have excellent shuttle service. As I said their shuttles are private and make no stops between LAX and the hotel.” 5
- “The staff as well never seemed too happy either.” 7
- “Hilton Hotel USA! ... time to catch-up on your customer service!” 14
- “John Cummings said: We have stayed at the South Embassy Suites several times using their park/sleep/fly deal. We have stayed at the South Embassy Suites several times using their park/sleep/fly deal. It is a pretty typical Embassy Suites. It has good free shuttle service to/from LAX.” 5
- “Excellent facilities and service.” 22
- “you have a very large TV here which is pretty nice a beautiful work area a double-sided work area there's two people needing to work” On camera81:11
- “The one I stayed in Portland Maine had roaches everywhere so not always nice.” 17
- “Hotel was OK but the shuttle service from the Airport upon our return was horrible. We waited 45+ minutes for the shuttle.” 22
- “The only good thing was the check in staff was friendly other than that it lacks a whole lot to be charging over 300 dollars per night.” 22
- “Great! Good service and secure parking.” 22
- “I will say, the front desk manager was very apologetic, zeroed out my stay, and gave me points without asking, so props to her.” 10
- “The hotel was very nice, the staff was pleasant and helpful.” 22
- “The vanity offered adequate counter space and we prefer the embedded sink like this one instead of having a raised sink above the vanity.” On camera1920:33
- “The bathroom door was within the bedroom. There was plenty of space in the bathroom.” 19
- “Last one I stayed in had the water pressure of a 90 year old man with a watermelon sized prostate. I didn't go back two weeks later.” 17
- “The shower was wonderful and had fabulous hot water pressure.” On camera163:31
- “Heat. We are always glad when a hotel has walk-in showers instead of a shower tub combination.” 19
- “My hotel used to have flowers, potted plants, tons of greenery around, in large concrete planters, all gone in favor of cost saving and brand streamlining. They still have some of the best values in the business - decent breakfasts plus happy hours and suites.” 14
- “The price for ES has continued to be higher in the past couple of years. Our last two stays at ES were not good. Customer service was not good and when we arrived the last time at 8pm at night, we walked into a dirty room that hadn't been cleaned.” 7
- “Have been there twice since your stay (2011 isn't really that recent) and can't agree with your review. Yes, it has gotten expensive...demand is very high.” 7
- “I usually don't really need a suite so it's been harder to justify the price recently.” 14
- “Room was large and comfy. However, I wish wifi had been included in the high price.” 22
- “I love embassy suites. I feel like they're my personal favorite for best value for the price.” 17
- “this is only about a 4 and 1/2 mile drive to Disneyland which is awesome so with r share which is what we we're doing it's not going to cost too much to get there and we're going to have plenty of people willing to come get us cuz it's like a quick kind of drop on drop off” On camera87:22
- “The downside is that there's not much to eat in a reasonable distance, and since they charge for parking (expected), I don't rent a car and instead rely on Uber.” 4
- “they do have slightly different variations and price points but we found this day pretty reasonable two nights for under $300” On camera81:44
- “The price for ES has continued to be higher in the past couple of years.” 7
- “I stayed there with my girlfriend and she said she couldn't sleep all night and when she woke up in the morning she has BITES I'm pretty sure they don't clean their sheets cause the bites looked like bed bug bites which is crazy to me and they also have old ass rooms with old tvs and for what they charge and it being a suite I would think they would have better tvs and more updated rooms” 10
- “a great bed beautiful bed here with each side having a dedicated lamp with USB old standard USB and an outlet as well as side storage right here as well” On camera83:58
- “The king-size bed was very comfortable.” On camera1915:10
- “I stayed there with my girlfriend and she said she couldn't sleep all night and when she woke up in the morning she has BITES I'm pretty sure they don't clean their sheets cause the bites looked like bed bug bites which is crazy to me” 10
- “Hilton Hotels in the US are poorly maintained and the breakfast are not good.” 14
- “We have stayed at the South Embassy Suites several times using their park/sleep/fly deal. It is a pretty typical Embassy Suites. It has good free shuttle service to/from LAX. The restaurant is quite good.” 5
- “Rooms are renovated, but old-style Embassy layouts, the breakfast is good, in fact, the chafing dish scrambled eggs are some of the best "buffet" eggs I've had.” 4
- “Covered safe parking at the hotel, great early evening appetizers and drinks, fantastic breakfast, and short shuttle rides to and from the hotel leaving regularly.” 22
- “But the nightly reception is ES standard, as is the morning breakfast. I will agree the breakfast could be a bit smoother in it's presentation.” 7
- “Where else can I get a really decent breakfast for free for 5 people?” 14
- “During our stay, the evening reception offered limited beverages and no snacks due to the hotel's CO 19 protocol at the time, but we were able to enjoy the full hot breakfast the next morning before checking out.” On camera191:14
- “Being a Diamond member in other countries (got back from staying in Hilton Garden Inn in Korea and Singapore) makes a big difference! They upgraded my room and the free buffet breakfast was amazing.” 14
- “So far, my most-visited property is Embassy LAX South. Can't really complain about it. Rooms are renovated, but old-style Embassy layouts, the breakfast is good, in fact, the chafing dish scrambled eggs are some of the best "buffet" eggs I've had.” 4
- “None of us felt the happy hour and breakfast were anything to write home about. I remember the breakfast being especially bad (cold food, ran out of food?).” 7
- “In a pinch, the on-site restaurant has some good options - the burger is surprisingly good, as is the turkey club.” 4
- “Roadway in provided a free shuttle to/from airport and to the pier & light breakfast.” 7
- “MrSnarkyPants • 2 thn lalu That atrium was really cool in the 80s & 90s. That atrium was really cool in the 80s & 90s. Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road.” 14
- “A lot of Embassy Suites suffer from low maintenance.... Dieing brand but honestly it's my first brand I choose for my family. Where else can I get a really decent breakfast for free for 5 people?” 14
- “Too bad it was the last time some of these hotels had a facelift. But it's the best free hotel breakfast in America so I still seek them out on the road. Say no to powdered eggs!” 14
- “Also, Monterey Bay CA. Also, no matter where now the breakfast buffet doesn't stand out and most manager happy hours are an effort to clear out whatever bottom rack 1/2 pony keg they have left over, and a half hearted snack option.” 17
- “No free breakfast, but they have some options that are near my daily credit as an Honors member, and it is legitimately good food.” 4
- “No matter if it was business or family travel, the breakfast was always a plus.” 17
- “Yes the hotel is rundown and not in good shape, but two of your issues is on you. they also have old ass rooms with old tvs and for what they charge and it being a suite I would think they would have better tvs and more updated rooms” 10
- “Since that time, we have stayed at the Hilton Marina (totally enjoyed our stay, room was spotless and the ships are right in your backdoor!).” 7
- “Both of our last 2 stays there in Fort Lauderdale, the room was dirty upon entering.” 7
- “I can't stand staying in the Embassy suites where the view from the window is the interior of the hotel” 14
- “The lamps on either side of the sofa included plenty of outlets and USB ports conveniently located for guests to plug in their devices.” On camera195:10
- “My room was worn out, sloppily maintained, and dirty except for the bed linens which were thankfully bright white.” 10
- “Excellent room with a free evening cocktail, a full breakfast, free wi-fi and covered long term parking.” 22
- “Not to mention the living room area is nice to have if you have kids. Our kids are little and go to bed early so it's nice to be able to close the bedroom door and not have to just sit in the dark at 8pm.” 14
- “This time, a man walked into my room, no knock, and claimed to be maintenance there to fix the safe. No idea whats going on here. Incompetence? Something nefarious? Who knows, but that's enough for me. I'm not sleeping or leaving my luggage in a room that clearly isn't secure.” 10
- “Very nice room and comfortable bed.” 22
- “I didn't mind the ES and it's been a couple years since I was there...but I did NOT like the Hilton Marina, due to cleanliness, condition of the room and lousy staff attitude.....I will not return there.....” 7
- “I did and still like the layout for young families with parents on one area kids in the other with a pullout bed/tv setup for them in the evening.” 17
- “Stayed at the H recently and got upgraded to a really large/nice room. Hotel was great.” 4
- “The carpet was dirty (and sticky in the last room!!). Anyone that knows me, knows cleanliness is my number one priority.” 7
- “probably my favorite thing which was a surprise is this does have a balcony it's not much of a view but we do have a view” On camera84:52
- “Even though we had a premium suite, we did not take advantage of the upgraded coffee experience. We found it strange to see the safe below the microwave.” On camera1910:50
- “I stayed there with my girlfriend and she said she couldn't sleep all night and when she woke up in the morning she has BITES I'm pretty sure they don't clean their sheets cause the bites looked like bed bug bites which is crazy to me and they also have old ass rooms with old tvs and for what they charge and it being a suite I would think they would have better tvs and more updated rooms” 10
- “The furniture was worn badly.” 7
- “In the 1990s, I had 2 little girls & that living room was handy for putting up their cribs or later putting them in the sofa bed.” 17
- “As a woman traveling & working with all men, it was private enough if someone stopped at your door or came in to talk. You could shut both the bathroom & bedroom doors/sit in the living room.” 17
- “we're on the seventh floor which is cool great View but yeah what do you think of the view look it is a little overcast but California Dreaming California Skies you can see the mountain range back there” On camera88:27
- “The open atrium design also makes it worse as all of the noise leaks. The worst are the ones with young kids or belligerent teenagers 🙄” 14
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 18 sources carry no publication date, so we cannot tell how current they are.
Ask about Embassy Suites By Hilton Los Angeles International Airport North
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 20/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 22 cited sources▾
Everything quoted on this page.
- 10Stay away from Embassy Santa Ana Orange County Airportreddit.comForum thread2025-11-18Recent10 quotes used
“I stayed there with my girlfriend and she said she couldn't sleep all night and when she woke up in the morning she has BITES I'm pretty sure they don't clean their sheets cause the bites looked like bed bug bites which…”
Read originalreddit.com - 4Lax : r/Hiltonreddit.comForum thread2025-05-20Recent10 quotes used
“Rooms are renovated, but old-style Embassy layouts, the breakfast is good, in fact, the chafing dish scrambled eggs are some of the best "buffet" eggs I've had.”
Read originalreddit.com - 14Is it just me or are Embassy Suites becoming more bland?reddit.comForum thread2024-12-08Ageing18 quotes used
“My hotel used to have flowers, potted plants, tons of greenery around, in large concrete planters, all gone in favor of cost saving and brand streamlining. They still have some of the best values in the business - decent…”
Read originalreddit.com - 5LAX Embassy Suites - North or South? - TUGBBS forumstugbbs.comReview site2015-07-10Ageing3 quotes used
“We have stayed at the South Embassy Suites several times using their park/sleep/fly deal. It is a pretty typical Embassy Suites. It has good free shuttle service to/from LAX. The restaurant is quite good.”
Read originaltugbbs.com - 1Embassy Suites by Hilton LAX North - Hotelsbusinesstravelnews.comReview siteDate not statedRead originalbusinesstravelnews.com
- 2Embassy Suites by Hilton Los Angeles International ...dayuse.comReview siteDate not statedRead originaldayuse.com
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