Doubletree By Hilton Hotel San Pedro - Port Of Los Angeles
A port-adjacent hotel with convenient shuttle transit and marina views, let down by noise and bathroom issues.
The verdict
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Positioned near the Port of Los Angeles, this hotel primarily serves cruise travelers with marina views and shuttle transit. Guests appreciate the convenient access on embarkation mornings and welcoming lobby staff offering free waters and snacks. However, visitors frequently complain about maintenance problems, including noisy pool courtyards, weak water pressure, and unreliable air conditioning. 96
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The hotel provides a convenient shuttle service to reach the cruise port and nearby dining. 17
- Poolside rooms face persistent noise from daylight until after ten at night, accompanied by exterior road noise. 15
- Guests frequently encounter bathroom issues, including weak shower water pressure and waiting up to ten minutes for hot water. 11
The catch
- While some guests found the beds clean and comfortable, others endured an uncomfortable sleep worsened by failing room air conditioning. 179
- Opinions differ on the accommodations, with some describing rooms as clean and big enough, while others found the quarters tiny with worn chairs. drawn from the full read
Who it's for
- — Cruise passengers needing a quick ride to the port
- — Travelers prioritizing convenient shuttle transit
Skip it if
- — Light sleepers sensitive to pool and road noise
- — Guests expecting strong shower pressure and reliable air conditioning
Seen on camera
24 moments · 4 videos · Doubletree By Hilton Hotel San Pedro - Port Of Los Angeles
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The first time I attempted, I kind of got some attitude. The second time, nothing happened.”
youtube.com2:13“And we did come back and the room looks tidied. However, we do not think that it was cleaned. There are still some tiny…”
youtube.com2:23“It's a very big port. They do offer breakfast for this as well, but even though there's three of us in a room, they've o…”
youtube.com7:55“The areas out by the elevators were just nasty for some reason. They stunk.”
youtube.com16:04“And we are really close to where the cruise ship's going to come in tomorrow morning. And it's just a quick ride. So qui…”
youtube.com8:03“Over here to the right, there is a mirror. Very lovely.”
youtube.com1:27“The chair not very comfortable, not very big. There's not really any armrest to it. You can tell that it's definitely go…”
youtube.com7:37“The bed was not comfortable whatsoever.”
youtube.com15:13“But you can you can tell the furniture is kind of older. The drawers don't slide that great.”
youtube.com2:01“now let's move on to the beds overall they were clean and very comfortable”
youtube.com4:38“it was nice to have access to the outdoors from our hotel room even if we were just looking at a parking lot and a few p…”
youtube.com5:03“As you guys can see, this is where I did the intro. It's a very basic, simple room. We're just in a straightup king room…”
youtube.com0:40“The shower isn't the greatest experience. There's no water pressure. And if you want hot water, you actually have to run…”
youtube.com3:08“the air conditioning in this room does not work at all. We have had to have the window open, and unfortunately, we've go…”
youtube.com4:30“I did have to get a bunch of extra pillows. It actually took quite a few times because the pillows are really flat.”
youtube.com4:41“This is here. It doesn't work at all. There's no power to it. It does not control the AC unit. You actually have to go t…”
youtube.com10:36“So, this is our room. Two very small beds but adequate for what we need. I mean for us too. It's quite snug.”
youtube.com6:12“The shower does have a light overhead, but if you don't turn the shower light on, the lights over by the mirror are moti…”
youtube.com3:38“So, over here to my right is a king-size bed. It wasn't really the most comfortable, and part of that was because the ai…”
youtube.com4:22“Check out the weird dirt marks up there. This is the room, man. It's there's they could they could try to at least take…”
youtube.com11:35“Wow, this is a really bumpy elevator on the seventh floor.”
youtube.com12:29“Customer service is a zero. You'd ask them questions and they'd tell you either the wrong information or they'd basicall…”
youtube.com14:54“The communal microwave was ridiculous. It's in the lobby inside the store. So, if you want to heat something up for your…”
youtube.com15:36“One thing I have noticed so far is it doesn't look like there's any pool towels out here.”
youtube.com6:57Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 78/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
83Location
89Room
80Service
85Bed & Sleep
85Where it is, how to reach it
Details checked 2026-09-06
Where it sits
Doubletree By Hilton Hotel San Pedro - Port Of Los Angeles and the 27 other hotels we cover in Los Angeles. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 10 points below the mid-range median of 88, across 490 hotels in the same bracket. In Los Angeles it sits 7 points below the local median of 85.
- This hotel
- 78
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 92 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Rooms were overall pretty good. we were on the 10th floor but some road noise still came in through the window, but nothing crazy.” 7
- “What do you think of the view? I've had worse. It's very noisy at night. Yeah, it's noisy during the morning time, too.” 11
- “The design causes a huge echo and you can hear everything, every conversation, every child scream. So ask for an outer ring room if you like quite.” 15
- “Wow, this is a really bumpy elevator on the seventh floor.” On camera1112:29
- “Half of the hotel faces out to the large pool area which can be so noisy from daylight until after ten. Those facing the pool, all, will never know quite. The design causes a huge echo and you can hear everything, every conversation, every child scream.” 15
- “Rooms were overall pretty good. we were on the 10th floor but some road noise still came in through the window, but nothing crazy.” 7
- “I stayed at the Crowne Plaza. I liked how close it was to the port and I could watch the ships from the window in my room.” 20
- “But you can you can tell the furniture is kind of older. The drawers don't slide that great.” On camera62:01
- “it was nice to have access to the outdoors from our hotel room even if we were just looking at a parking lot and a few palm trees” On camera95:03
- “So, this is our room. Two very small beds but adequate for what we need. I mean for us too. It's quite snug.” On camera36:12
- “The communal microwave was ridiculous. It's in the lobby inside the store. So, if you want to heat something up for your room, you're going to have to go to the first floor. You're going to have to wait in line. You're going to have to hope somebody didn't buy something. It just does not work.” On camera1115:36
- “Check out the weird dirt marks up there. This is the room, man. It's there's they could they could try to at least take care of this place, but they don't even seem to attempt, it feels like.” On camera1111:35
- “It should be cheaper than a taxi. We stayed at the Crowne Plaza last year and quite enjoyed their Happy Hour and the room was very nice.” 17
- “So, over here to my right is a king-size bed. It wasn't really the most comfortable, and part of that was because the air conditioning in this room does not work at all.” On camera114:22
- “The room is pretty much the exact same, except most of the Choice hotels I've stayed at have a microwave, and a desk lamp. DT has neither.” 15
- “The air conditioning didn't work in the hallways or the air conditioning in the room didn't work at all.” 11
- “just beside the closet there is a desk which features complimentary coffee and tea the selection wasn't great but hey at least it's free right” 9
- “As you guys can see, this is where I did the intro. It's a very basic, simple room. We're just in a straightup king room. Nothing fancy. And it is quite tiny.” On camera110:40
- “One of the security things of this hotel is you have to do your room key everywhere you go, which I think is a bit of a pain, but it's actually really cool because it means people can't just walking off the streets.” On camera32:20
- “this room also featured a small seating area it also had some nice California beach decor” 9
- “Decor is classic, and slightly dated with patterned carpets and a neutral gold color palette.” 13
- “Tracy and I just got to the Double Tree Hilton San Pedro Port of Los Angeles and you should see this view out our window. All right, so we booked a Marina View room and boy did we get one.” On camera60:00
- “this room also came with a balcony but as you can see the view isn't of anything too special” On camera94:53
- “the air conditioning in this room does not work at all. We have had to have the window open, and unfortunately, we've gotten zero help when it comes to the air conditioning.” On camera114:30
- “I've looked into the Doubletree for possibly staying the night before (I'm still close enough driving distance to the LA port) but could never find pricing competitive enough to make it worth it for me versus just driving to the port in the morning and parking there.” 2
- “We just order a la carte and are happy with less food and a lower price. We stayed at the San Pedro Doubletree in March and they had a buffet price for the full buffet or a continental component. Don't recollect the cost but the continental version was reasonable and all we needed.” 22
- “I stayed there two years ago. Great hotel for the price and location. being near little tokyo was great for food and experience.” 7
- “Both shuttles are convenient and worked out great for us but as you mentioned, Crown Plaza charges.” 17
- “We love the Crowne Plaza. We have stayed there many time. The only reason we may not this time as we will be driving instead of flying and will have some of our family with us and they wanted something a little lest expensive. Great breakfast, (Almost 20.00 if you don't have a package).” 17
- “Great hotel for the price and location. being near little tokyo was great for food and experience.” 7
- “for this price this hotel is great with 711 across the street and only 6 minutes walk to Little Tokyo District” On camera160:30
- “The bell captain is in charge of the port shuttle, and it ran very efficiently.” 17
- “I know DT by Hilton isn't considered quite as nice as Hilton proper, but I'm having almost the exact same experience as Choice for well over double the money.” 15
- “Staff friendly. Rooms clean and big enough.” 15
- “And we did come back and the room looks tidied. However, we do not think that it was cleaned. There are still some tiny little hairs on the countertop, so we know that they didn't wipe that. As well as the floor still looks really dirty.” On camera112:23
- “The first time I attempted, I kind of got some attitude. The second time, nothing happened.” On camera112:13
- “I mean there's a bar, the staff seems a little more seasoned and professional, and the building seems a little better maintained, but I'm paying double just for the room what I could pay for a quality inn, even without my friends and family discount.” 15
- “Rooms are nice and roomy.” 7
- “i stayed there in march and it was not nice. internet wasn't working, people were partying there, internet didn't work, and then the hot water wasn't working.” 8
- “One thing I have noticed so far is it doesn't look like there's any pool towels out here.” On camera66:57
- “Customer service is a zero. You'd ask them questions and they'd tell you either the wrong information or they'd basically go tell you to f yourself. Like that was that was basically the gist of our interactions with them.” On camera1114:54
- “Doubletree is a prettier location, right on a yacht harbor, with a nice walking area right there -- and they have great chocolate-chip cookies when you check in.” 19
- “The restaurant there has gone way downhill and they don't have enough restaurant staff, so the service is abysmal.” 17
- “Hotel is good. Rooms are nice and roomy.” 7
- “upon arrival we were offered free Waters and snacks now we thought this was just going to be a one-time thing but pretty much every time we went up to the lobby area and talk to somebody at the front desk they gave us either more water or more snacks which was a nice touch” On camera94:04
- “Uber to the ship. We've stayed at the Crowne twice and it isn't bad. Nice and close to the port. Staff were nice and room was large and clean.” 17
- “Hard to rate. Staff friendly. Rooms clean and big enough.” 15
- “Like that was that was basically the gist of our interactions with them. We'd asked them to come clean the room. It took three times and they only cleaned it once in the 10 days that we were there. Ridiculous. Really frustrating.” On camera1115:01
- “For those that have stayed there recently, how did you find the rooms? We were there a few months ago and thought they needed a good cleaning and updating.” 12
- “I don't know if this is a normal policy but I was happy with the Crown Plaza because they let us check in really early because we needed to return our car rental before Enterprise closed at noon. I thought that was great customer service.” 17
- “The Crowne Plaza is better located for convenience--LOTS of restaurants within very close walking distance and only three blocks from the cruise terminal.” 2
- “And we are really close to where the cruise ship's going to come in tomorrow morning. And it's just a quick ride. So quick.” On camera68:03
- “The DoubleTree is a prettier setting, but the Crowne Plaza is walkable to the port and has a good number of very nice restaurants close by, plus store to buy liquor or sodas, if you need to.” 17
- “But the hotel's non-beach location feels a bit like a no-man's land; there's not much in the immediate vicinity of the hotel except for Santa Monica High School's playing fields and the parking lot for the civic center across the street.” 13
- “We stayed at the Renaissance Long Beach (not a Hilton of course) and it was a great location. Walkable to the marina area, and our third choice for dining that night (first was reserved for a private event, the other was still covid-closed) ended up being a 100% home run” 2
- “Was a breeze drive like 5 mins to the port. The hotel was great and well located. We were happy with it for the one night we stayed. Really pretty area down there by the water.” 2
- “It's a couple blocks away from Skid Row, but it's in well in Little Tokyo which is a charming area with nice boutiques, coffee shops, and bars.” 8
- “(my cruise isn't till next year.) Crown Isle, Courtenay, BC We have stayed at both and my vote would be for the Double Tree Inn. There is nothing wrong with the Crowne Plaza but it is your typical urban hotel. The DTI is located in a quiet park-like setting over looking the LA Yacht Club.” 19
- “Been choosing the Crowne Plaza for these reasons: walk to ship (nice especially on disembarkation to get the car instead of waiting for the cattlecar shuttle), and walkable restaurants nearby (be careful of the dog doo on the sidewalks near the big condos). "Cruise Package" price is ok.” 17
- “for this price this hotel is great with 711 across the street and only 6 minutes walk to Little Tokyo District” On camera160:30
- “It's a very big port. They do offer breakfast for this as well, but even though there's three of us in a room, they've only given it for two people. Otherwise, breakfast is $27 for buffet, but we found somewhere better down the road for $10.” On camera37:55
- “Choice also has free breakfast, while had to pay $25 for the same exact thing this morning.” 15
- “The food itself was the exact same as at choice (though I will admit the quality of the actual cooking at choice free breakfast can vary quite a bit).” 15
- “When we went, we had lots of leftover food we had to eat up from our trip and I liked that they had a microwave in the common area we could use to warm up our leftovers.” 17
- “According to their website their rooms don't offer a microwave, but if you pay a higher rate items can be brought to the room. $25 for breakfast seems pretty steep.” 15
- “Yea my wife and I stayed at a cambria, and its basically what you said, maybe a step down, and business otiented. But everything was fancy and we got upgraded to their best room, ritzy bar, good food, felt hoppin.” 15
- “Great to know that the Doubletree shuttle will take us to other restaurants outside the hotel. We ate at the Doubletree. Great Happy Hour Specials. Lovely views indoor and out.” 22
- “That adds ups quickly. They also charge for breakfast! I'm surprised they don't nickel and dime you more with an attendant at the pool selling swimming tickets, charge for ice and god help you if you want clean towels.” 15
- “Food at the restaurant down below is okay (not bad but not my first choice).” 7
- “The food is nothing special. Our last cruise we stayed at the Crown Plaza for the first time, and were much happier. Their restaurant is better staffed, and the food is OK (not great, but OK).” 17
- “The proximity to Little Tokyo is really awesome and you definitely should take advantage of the food options.” 7
- “Double Tree was a good hotel. The proximity to Little Tokyo is really awesome and you definitely should take advantage of the food options.” 7
- “Breakfast wasn't that great, but not many hotel breakfasts are.” 17
- “this is also where you will find the patio for the restaurant we ate at their breakfast buffet and it was pretty tasty” On camera96:41
- “Restaurant and bar were good. We missed the buffet breakfast as we slept in.” 17
- “The Doubletree is more isolated. I don't believe there are any restaurants within walking distance except the hotel restaurant. So you will be stuck there for meals unless you have a car or Uber/taxi. But it has a beautiful setting on the marina.” 17
- “We regularly stayed at the Doubletree, but quite honestly it isn't the same. The restaurant there has gone way downhill and they don't have enough restaurant staff, so the service is abysmal. The food is nothing special.” 17
- “Doubletree is on the edge of Little Tokyo, which means you have great access to food and shopping outside of AX.” 7
- “And you had a host that you were expected to tip for saying "sit anywhere you want" and "how's the food you got from the buffet," I mean the guy was super nice and hard working and I was happy to tip him like 40%, cuz of all the crap he was taking from the other customers (one guy walked out cuz they wouldn't make him a personalized egg white omelet).” 15
- “The Doubletree has a nice restaurant on site for all three meals.” 22
- “The bathroom layout is odd in that the counter and sink are in the bedroom, not bathroom.” 15
- “The shower isn't the greatest experience. There's no water pressure. And if you want hot water, you actually have to run it for about 10 minutes minimum to even get it warm.” On camera113:08
- “And then even the bathroom didn't, you know, didn't didn't really like wow me or anything like that. No, but it's Yeah, you see lots lots of ba even bathrooms at older hotels, they really try to like modernize it.” 6
- “The shower does have a light overhead, but if you don't turn the shower light on, the lights over by the mirror are motion sensored and they will shut off and you will be bathing in complete darkness.” On camera113:38
- “The beds are functionally the same, you get a sink, a bath, DT has a better tv, while quality inn has more plugs for my phone and a desk lamp, etc etc.” 15
- “this bathroom was very clean and had all the essentials that you would expect to find in a standard hotel bathroom” On camera92:21
- “And then we come to the tub. It has this weird step up. So, it's not flat against the floor. It's up about an inch, but then also the inside of the tub is down probably about 6 in. So, it's like this weird hump that you have to get in and out of when you get in the shower.” On camera1111:14
- “It doesn't get away. It's very hard to clean the sink. And the water has this funky stench to it.” On camera1111:07
- “Bathrooms are spacious with imitation granite countertops; most rooms have bathtub-shower combos and toiletries.” 13
- “a nah e The View's weird you n” 16
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 14 sources carry no publication date, so we cannot tell how current they are.
Ask about Doubletree By Hilton Hotel San Pedro - Port Of Los Angeles
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 20/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 22 cited sources▾
Everything quoted on this page.
- 7has anyone stayed at Double tree Hilton LA downtownreddit.comForum thread2025-03-11Recent17 quotes used
“Rooms were overall pretty good. we were on the 10th floor but some road noise still came in through the window, but nothing crazy.”
Read originalreddit.com - 13DoubleTree Suites by Hilton Santa Monicaoyster.comReview site2024-08-07Ageing5 quotes used
“Potted snake plants and succulents provide some life and the space is well lit by the skylight.”
Read originaloyster.com - 2Cruise Port Los Angeles: Hotel Recommendationsroyalcaribbeanblog.comReview site2022-10-30Ageing4 quotes used
“I've looked into the Doubletree for possibly staying the night before (I'm still close enough driving distance to the LA port) but could never find pricing competitive enough to make it worth it for me versus just drivin…”
Read originalroyalcaribbeanblog.com - 8How sketchy/dangerous is the DoubleTree Hilton LA Hotel?reddit.comForum thread2021-11-04Ageing7 quotes used
“i stayed at a hilton in san diego recently as well and it was over priced and so nasty, i'm avoiding them forever.”
Read originalreddit.com - 12Hilton Doubletree, San Pedro - West Coast Departuresboards.cruisecritic.comReview site2013-07-09Ageing1 quote used
“For those that have stayed there recently, how did you find the rooms? We were there a few months ago and thought they needed a good cleaning and updating.”
Read originalboards.cruisecritic.com - 22Doubletree San Pedro/Restaurants???boards.cruisecritic.comReview site2007-10-15Ageing3 quotes used
“We just order a la carte and are happy with less food and a lower price. We stayed at the San Pedro Doubletree in March and they had a buffet price for the full buffet or a continental component. Don't recollect the cost…”
Read originalboards.cruisecritic.com
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