Hotel Indigo San Diego-Gaslamp Quarter By IHG
A Gaslamp Quarter hotel known for Petco Park views, large glass-walled showers, and walkability to downtown dining.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Hotel Indigo San Diego-Gaslamp Quarter is a modern boutique hotel located on the edge of the Gaslamp District near Petco Park. Guests appreciate the comfortable beds, large bathrooms with glass-walled showers, and expansive views of the ballpark and downtown skyline. However, reviewers consistently complain about slow internet speeds, the absence of mini fridges in guestrooms, and noticeable elevator noise in nearby rooms. 314216
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Views of the downtown skyline, San Diego Bay, and Petco Park consistently impress guests, particularly from upper-floor suites. 321
- The location places guests within an easy one-block walk to Gaslamp Quarter restaurants, bars, and the convention center. 62420
- Bedrooms deliver comfortable plush bedding, while spacious bathrooms feature glass-walled showers and generous counter space. 1438
- IHG elite members frequently highlight smooth check-in perks, generous room upgrades, and a pet-friendly policy. 21
The catch
- While many guests praise the front desk team for warm welcomes and helpful recommendations, others experienced unhelpful service during booking issues. 62621
- Housekeeping earns praise for keeping rooms spotless, but some reviewers reported inconsistent service with rooms left uncleaned after a full day out. 6
Who it's for
- — Padres fans walking to Petco Park
- — IHG members seeking room upgrades
- — Travelers exploring Gaslamp Quarter nightlife
Skip it if
- — Remote workers relying on high-speed internet
- — Light sleepers assigned to rooms near the elevators
- — Guests who need an in-room mini fridge
Seen on camera
8 moments · 3 videos · Hotel Indigo San Diego-Gaslamp Quarter By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the suite was amazing sunken bath triple shower walk I'm wardrobe to die for and free safe for your valuables”
youtube.com2:00“If you are looking for a location that puts you exactly where the action is, this is it. This four-star hotel is situate…”
youtube.com0:08“additional amenities at this hotel include complimentary wireless internet access concierge services and a pretty good l…”
youtube.com0:30“Harmony at the front desk was absolutely amazing she made amazing recommendations and made us feel so welcome when we ar…”
youtube.com1:02“I had to move hotels and I was worried about getting fined I immediately called the front desk the gal didn't seem to kn…”
youtube.com1:35“we visited as part of our son's 18th and husband's 60th birthday as soon as we arrived the reception staff were extremel…”
youtube.com1:48“Hold on. Sorry, the window's a little dirty. What are those little things in the back?”
youtube.com2:02“we booked a suite that overlooked the baseball stadium excellent views”
youtube.com1:56Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
93Location
93Room
91Service
90- “Harmony at the front desk was absolutely amazing she made amazing recommendations and made us feel so welcome when we arrived and had issues without our booking she was so helpful in getting our pramas resolved and did it with a smile on her face” 261:02
- “The lounge at the IC in San Diego is a real jewel in my opinion. Well staffed great bfast, evening appetizers, drinks, and phenomenal staff!!” 24
Bed & Sleep
89Value
85- “The boutique Del Mar hotel provides excellent value for the prestigious location.” 8
Where it is, how to reach it
Details checked 2026-09-04
Where it sits
Hotel Indigo San Diego-Gaslamp Quarter By IHG and the 13 other hotels we cover in San Diego. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points above the mid-range median of 88, across 402 hotels in the same bracket. In San Diego it sits 4 points above the local median of 86.
- This hotel
- 90
- Bracket median
- 88
- Index median
- 88
Based on 402 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 2 mentions
- 1 mention
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 78 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “But all was forgiven in my mind every time I talked to the front desk, they were always super accommodating and the over-the-top friendly for a USA hotel.” 24
- “The lounge at the IC in San Diego is a real jewel in my opinion. Well staffed great bfast, evening appetizers, drinks, and phenomenal staff!!” 24
- “The front desk staff can sometimes come off as rude or unhelpful, which can sour your experience right from the start. A lack of friendly service can make any stay feel less welcoming.” 6
- “Service at the hotel was pretty good, although we had limited interactions with the front desk staff and declined housekeeping during our stay.” 21
- “The only thing I found that was a legit beef was the parking. The valet people were almost always MIA. I would get tired of waiting and park in the garage across the street.” 24
- “Housekeeping forgot to come a few times, and when they did come they didn't leave enough towels or replace the creamers and coffee. We had problems with the refrigerator freezing things and engineering was not taking care of it.” 24
- “It's in an excellent location, they're very good at providing benefits to those with IHG status, their staff members are friendly and it's an extremely pet-friendly hotel.” 21
- “This can be frustrating when you're expecting a tidy space to return to. There are unexpected deposit charges upon check-in that can catch you off guard. Depending on your budget, this could impact how much you can spend during your stay.” 6
- “Harmony at the front desk was absolutely amazing she made amazing recommendations and made us feel so welcome when we arrived and had issues without our booking she was so helpful in getting our pramas resolved and did it with a smile on her face” On camera261:02
- “I had to move hotels and I was worried about getting fined I immediately called the front desk the gal didn't seem to know how to help me and just told me to call the manager in the morning” On camera261:35
- “The staff is often noted for being helpful and accommodating. Having friendly faces at the front desk can ease any travel stress you might have upon arrival.” 6
- “There are a few things they could improve like having a better internet speed and providing mini fridges in bedrooms, but overall it was a very nice stay.” 21
- “we visited as part of our son's 18th and husband's 60th birthday as soon as we arrived the reception staff were extremely helpful and lovely” On camera261:48
- “As mentioned earlier in the review though, Gloria at the front desk was lovely when Shae was checking in and the car valet team members were always friendly.” 21
- “Housekeeping tends to be inconsistent, and you might find your room uncleaned even after a full day out. This can be frustrating when you're expecting a tidy space to return to.” 6
- “This time though they offered a 3pm checkout - four hours after the time we were due to check out - without us even asking for it to be that late. That was fantastic, especially because it meant that we then didn't have to kill time between checking out of this hotel and checking in at our next hotel which was only 30 minutes away in Carlsbad.” 21
- “Gloria was the front desk agent who checked us in and Shae said that she was incredibly friendly and helpful.” 21
- “At Table 509 enjoy meals made of San Diego's highest-quality locally sourced ingredients, an open and airy design and superior service.” 12
- “Housekeeping forgot to come a few times, and when they did come they didn't leave enough towels or replace the creamers and coffee.” 24
- “Boldly designed rooms are outfitted with modern cherry blossom linens, vibrant murals, and oversized cushioned headboards.” 11
- “Oh, and the location was great! You are on the edge of the Gaslight Quarter, and it's a mere 1-block walk to restaurants, bars, and rooftop bars.” 24
- “I haven't stayed at either because I don't love either location. IC San Diego is typically where I stay. I guess if I have to choose between the two, I'd pick Kimpton. Gaslamp can be a little rough if you are not into the nightlife scene.” 24
- “The perfect place to stay if you're flying in for a baseball game at Petco Park; some rooms look over the stadium” 2
- “The hip rooms have sophisticated bathrooms and good views of downtown.” 14
- “If you are looking for a location that puts you exactly where the action is, this is it. This four-star hotel is situated right in the heart of the historic Gaslamp Quarter, placing you just a short distance from the city center and surrounded by the best dining and nightlife San Diego has to offer.” On camera200:08
- “Having only been around since 2009, the sustainable hotel has a contemporary elegance with all the modern comforts you want. Just two blocks from the historic Gaslamp Quarter, and one block from popular Petco Park, you'll find you're in a prime location to enjoy all downtown San Diego has to offer.” 3
- “Going to a Padres vs Dodgers game in a few weeks and staying at Indigo. Perfect location to just walk.” 13
- “Despite its name, the Hotel Indigo San Diego Gaslamp Quarter is actually in the East Village, just down the street from the historic Gaslamp Quarter, but this combines the best of both worlds: It's close to all the action but not overrun with noise from the nearby nightlife.” 14
- “Seating among the fire pits on the rooftop bar, Level 9, provides great views of the city and even a vantage point into Petco Park stadium two blocks away.” 14
- “Reply Share More replies More replies Dan_Rydell • 3y ago We stayed at the Indigo last month. We stayed at the Indigo last month. It was a great location for Petco Park but the Alma is probably a little better located for bars and restaurants.” 25
- “Great location in gaslamp with great restaurants and bars steps from the property and easily accessible to seaport village and the beach.” 18
- “The Hotel Indigo San Diego Gaslamp Quarter is in a great location in the Gaslamp Quarter. It's not quite as central to downtown San Diego as The Westin that we also stayed at there, but it's only a block away from Petco Park which is fantastic if you're visiting for a Padres game.” 21
- “One of the biggest practical wins here is the proximity to the airport. You are only about 10 minutes away from the terminal, which means less time sitting in traffic and more time actually enjoying San Diego.” 20
- “Even though it's not super close to the touristy areas, it's near the train station and near some great food places.” 16
- “Hotel Indigo in the Gaslamp District in San Diego is amazing with a view of padres stadium as well as being smack dab in the middle of the best neighborhood in one of my favorite cities.” 16
- “The location is prime, right in the Gaslamp Quarter, making it easy to walk to restaurants, bars, and attractions like Petco Park.” 6
- “I'm a big fan of Kimpton's Solamar, which is in the Gaslamp District (heart of the downtown area, many great restaurants and bars within walking distance).” 18
- “Hotel Indigo Gaslamp is my personal favorite. Especially if you can get a Petco Park view room. Great location in gaslamp with great restaurants and bars steps from the property and easily accessible to seaport village and the beach.” 18
- “You'll find yourself in a fantastic location to experience everything downtown has to offer, just two blocks from the historic Gaslamp Quarter and one block from popular Petco Park.” 1
- “additional amenities at this hotel include complimentary wireless internet access concierge services and a pretty good location” On camera260:30
- “The bedroom had a comfortable king bed with tables on each side.” 21
- “Though on the small side, the rooms are in mint condition with a hip decor characterized by dark hardwood floors and contrasting floral-patterned bedspreads.” 14
- “Large bathrooms and stylish decor define the rooms.” 23
- “Rooms are generally comfortable, with good bedding and decent amenities. After a long day of exploring, you want a room where you can actually relax and recharge.” 6
- “In addition to the same amenities available in the other rooms, the Gaslamp Quarter Suite features a soaker tub, stunning views of the Gaslamp Quarter below and a dual-line speakerphone system.” 12
- “Rooftop bar has a direct view of Petco Park for watching baseball games while having cocktails. Room had 2-sided views with lots of sunlight.” 23
- “Thank you for your insight. We were upgraded to a "Ballpark View" room which admittedly had a very cool view of the ballpark.” 25
- “Hold on. Sorry, the window's a little dirty. What are those little things in the back?” On camera152:02
- “Hotel Indigo Gaslamp is my personal favorite. Especially if you can get a Petco Park view room.” 18
- “To the right of that was a dresser with a TV on top. It was surprising and a little disappointing that the room didn't have a mini fridge.” 21
- “we booked a suite that overlooked the baseball stadium excellent views” On camera261:56
- “I ate some pretty extraordinary breakfast food. If I lived nearby, I'd be there all the time.” 8
- “Pricing is very reasonable, and the menu includes items designed for sharing so you can sample multiple things during one meal.” 8
- “The breakfast buffet at San Diego IC was fantastic. Never stayed at Indigo.” 13
- “At Table 509 enjoy meals made of San Diego's highest-quality locally sourced ingredients, an open and airy design and superior service.” 12
- “If you have kids, look at Staybridge Suites as well - much easier to get a room with a pullout plus it has a decent included breakfast (by US standards, at least).” 16
- “The lobby restaurant, Table 509 Bar & Kitchen, serves breakfast, lunch, and dinner with locally sourced ingredients, though the menu is somewhat limited.” 14
- “Breakfast service from Sergio at Table 509 is excellent.” 23
- “The stylish, contemporary, street-level restaurant is great for people watching too.” 3
- “Ambassador does provide complimentary breakfast in the main restaurant for each night of your stay. However, it's only for the member and not any guests, so that may limit its value to some.” 13
- “Whole place was clean, bed was super comfortable, service was fantastic, and the breakfast buffet was remarkable.” 16
- “Breakfast this morning at Hotel Indigo downtown Los Angeles 10/10” 16
- “The food at Ocean View Bar and Grill is pretty great, and I love how it's now more of an indoor-outdoor space.” 8
- “The lounge at the IC in San Diego is a real jewel in my opinion. Well staffed great bfast, evening appetizers, drinks, and phenomenal staff!!” 24
- “You can also look forward to essential amenities that take the stress out of your travels, including free Wi-Fi to keep you connected, parking options to keep your vehicle secure, and delicious breakfast options to start your day right.” 20
- “A rooftop pool, prime location, and mouthwatering meals-what more could you ask for?” 22
- “the suite was amazing sunken bath triple shower walk I'm wardrobe to die for and free safe for your valuables” On camera262:00
- “The bathroom was a fairly good size and had a long vanity.” 21
- “Some rooms come with ocean views, which I recommend-it's Del Mar, CA, after all (Del Mar translates to "of the sea"). You'll have plenty of space in the glass-enclosed shower-but you need to make sure that you book a room with a bathtub if it's necessary.” 8
- “Hotel is a short walk to the convention center. The bathroom was huge with all amenities and plenty of towels for a long weekend stay.” 23
- “Noise from the elevators can be an issue, especially if your room is located near them. This can interrupt your sleep and overall comfort during the stay.” 6
- “Only downside was the parking. It's C R A Z Y! $60 per night. And the valets are often MIA, so I would park across the street... for $60 per night.” 25
- “And the valets are often MIA, so I would park across the street... for $60 per night.” 25
- “The boutique Del Mar hotel provides excellent value for the prestigious location.” 8
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 18 sources carry no publication date, so we cannot tell how current they are.
Ask about Hotel Indigo San Diego-Gaslamp Quarter By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 26 cited sources▾
Everything quoted on this page.
- 13San Diego: IC or Indigo Gaslamp : r/ihghotelsresortsreddit.comForum thread2025-08-06Recent5 quotes used
“Going to a Padres vs Dodgers game in a few weeks and staying at Indigo. Perfect location to just walk.”
Read originalreddit.com - 10Hotel Indigo San Diego Gaslamp (Review)eyeoftheflyer.comReview site2025-06-03RecentRead originaleyeoftheflyer.com
- 14Hotel Indigo San Diego Gaslamp Quarteroyster.comReview site2024-08-12Ageing7 quotes used
“Though on the small side, the rooms are in mint condition with a hip decor characterized by dark hardwood floors and contrasting floral-patterned bedspreads.”
Read originaloyster.com - 25Can't decide on San Diego Gaslamp hotel for guys trip ...reddit.comForum thread2023-08-21Ageing6 quotes used
“Reply Share More replies More replies Dan_Rydell • 3y ago We stayed at the Indigo last month. We stayed at the Indigo last month. It was a great location for Petco Park but the Alma is probably a little better located fo…”
Read originalreddit.com - 21Hotel Review: Hotel Indigo San Diego Gaslamp Quarternohomejustroam.comReview site2022-01-26Ageing12 quotes used
“The bedroom had a comfortable king bed with tables on each side.”
Read originalnohomejustroam.com - 12Hotel Indigo San Diego Gaslamp Quartergovisitsandiego.comReview site2021-04-28Ageing4 quotes used
“In addition to the same amenities available in the other rooms, the Gaslamp Quarter Suite features a soaker tub, stunning views of the Gaslamp Quarter below and a dual-line speakerphone system.”
Read originalgovisitsandiego.com
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