Grand Hyatt Beijing
A Wangfujing hotel featuring spacious suites, resort-style indoor pools, and on-site Peking duck dining.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Grand Hyatt Beijing delivers a prime central base on Wangfujing, offering spacious suites, a notable resort-style pool area, and acclaimed dining at Made in China. Staff and concierge services are widely praised for accommodating travel needs and bookings. However, reviewers frequently point out outdated room interiors and slow shower drainage. The high price of the breakfast buffet and underwhelming club lounge food are also recurring complaints. 7941
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The location is widely praised for placing guests within easy walking distance of the Wangfujing shopping area, subway stations, and central attractions. 871
- The indoor swimming pool and hot pools, landscaped like an island resort, are consistent highlights for visitors. drawn from the full read
- Guests regularly note that rooms and suites are clean, spacious, and quiet, with comfortable firm beds and large bath towels. 1116
- The concierge staff earns appreciation for assisting guests with restaurant bookings and late departure arrangements. 1
The catch
- While diners praise the famous Made in China restaurant and breakfast options, others find the breakfast buffet overpriced and criticize the food quality in the club lounge. 496
- Some rooms offer views overlooking old hutongs and towering skyscrapers, whereas other rooms are placed in side positions with no views. 11
Who it's for
- — Shoppers wanting quick access to Wangfujing
- — Sightseers visiting central Beijing attractions
- — Families looking for large suites and resort-style pools
Skip it if
- — Travelers expecting ultra-modern room decor
- — Guests who rely heavily on club lounge food quality
Seen on camera
24 moments · 3 videos · Grand Hyatt Beijing
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The concierge was super helpful and assisted me with calling and booking several restaurants I wanted to visit. Our room…”
youtube.com0:22“The bath towels are large, and both the bathroom and toilet are spotless. However, the drainage in the shower is a bit s…”
youtube.com0:39“Spacious, clean, and amenities would be perfect if coffee provided is not instant type. I detest those brand as prestigi…”
youtube.com1:17“The staff there are friendly, and the hotel is located near a few attractions and shopping malls.”
youtube.com1:30“Worldclass hotel service. It's the best hotel in Beijing.”
youtube.com2:40“I love that about this place too there's tons of full-length mirrors everywhere”
youtube.com10:11“Grand Hyatt Beijing, located a mere 0.1 km from the city center puts you within easy reach of top attractions, vibrant s…”
youtube.com0:12“guy at the Hyatt working at the Hyatt pay for us and then we went and got cash and paid him like what a good human”
youtube.com2:57“Imagine arriving after a long night flight and being able to check into your room at 9:30 a.m. No need to wait until 3 p…”
youtube.com0:10“Housekeeping is done twice a day with plenty of drinking water replenished each time.”
youtube.com0:35“Breakfast at the club offers a wide variety of choices. The chef is clearly passionate. You can really tell.”
youtube.com0:48“Now, here comes the only downside. the coffee. Unfortunately, the beans used weren't great, and I didn't get a decent cu…”
youtube.com0:55“The team is trained to be generous by offering help, which makes you feel comfortable.”
youtube.com1:08“Other than that, a perfect stay, good location. The staff there are friendly, and the hotel is located near a few attrac…”
youtube.com1:27“The room is grand and super clean. I will definitely book it again.”
youtube.com1:44“Beijing Grand Hyatt is well located. Three minutes to subway station below the hotel is Oriental Plaza, modern shopping…”
youtube.com1:54“Breakfast with a wide variety of food.”
youtube.com2:04“Front desk staffs are very helpful and friendly. Daniel and Cecilia deserve special notice. They were extremely helpful…”
youtube.com2:08“The location of the hotel is A+ though the building is a bit old and not so wellmaintained.”
youtube.com2:24“Fantastic location. It is located in the center of Beijing, which means you can go anywhere you want to do.”
youtube.com2:50“The room is clean and neat.”
youtube.com2:55“The breakfast is fresh and delicious.”
youtube.com2:57“An expensive place. The swimming pool is the one which you have to see. It is magnificent.”
youtube.com3:10“hotel with its class and a perfect location at the heart of the city. Just hundreds of meter away from Wang Fu Jing shop…”
youtube.com3:18Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $10 more direct is likely worthwhile if you value World of Hyatt points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91Food
86Location
92- “Let's start with the best thing this hotel has to offer; the location. If you place a pin at the heart of Beijing, that pin will be placed spot onto the Grand Hyatt Beijing. You cannot be at a more central location.” 6
- “The location of the hotel is A+ though the building is a bit old and not so wellmaintained.” 12:24
Noise
89- “The hotel has just started a renovation project (there was some noise during the day but this was not intrusive), so it will be interesting to see the remodelled rooms.” 9
Room
86Service
86Bed & Sleep
87Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
79Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points below the mid-range median of 90, across 368 hotels in the same bracket. In Beijing it sits 10 points below the local median of 98.
- This hotel
- 88
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 100 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The bath towels are large, and both the bathroom and toilet are spotless. However, the drainage in the shower is a bit slow, which can lead to some flooding while showering.” On camera10:39
- “The bathroom was fine, but we sure missed those Japanese toilets! Just a regular toilet.” 4
- “Very large shower with tub toto toilets large closet and well marked buttons for various lights so it is easy to understand.” 5
- “The bath towels are large, and both the bathroom and toilet are spotless.” On camera10:39
- “A spacious bathroom that has a soaking tub and standing shower and there was a slightly smaller bathroom that has a shower (so we don't fight over the bathroom in the morning).” 11
- “love the shower and it's high the shower is very high up nice toilets beautiful sink” On camera101:53
- “Overall, we felt the Executive Suite could be so much better than it currently is. Hopefully, the current renovations will gut the room and make it a modern 2 room suite with bathroom and cloakroom.” 9
- “Currently, the rooms are showing their age and they aren't huge at only 26-33 square metres - during our stay Raffles was cheaper, is closer to the Forbidden City and their standard room is generous at 56 square metres.” 9
- “The room when set to the lowest setting in the thermostat would get to 72. I am American so I like it cold. They apparently do not in china. It was acceptable in the room.” 5
- “However, first impression was that the room seemed a bit dated. Looking at certain room pictures available on the Hyatt Website, it seems some rooms are updated with a more modern interior. This specific room clearly wasn't, demonstrated by the wooden cabinet complimented with the smallest television screen I've seen in ages.” 6
- “Second room is a regular renovated twin - it is pretty small but also with fairly large barhroom.” 5
- “One positive aspect of the room was the fact that it was spacious. For sure the separate living room with working desk was very practical.” 6
- “We didn't eat at any of the hotel restaurants due to the plethora of other options nearby. Our room had two beds and was quite spacious:” 4
- “Despite the outdated interior, the bed was comfortable and the room itself was clean and quiet.” 6
- “Sitting area with corner sofa small table and a chair - very functional.” 5
- “As glob we got a studio which is the same size as suite (50-55 sq m) but with open floor plan I generally prefer.” 5
- “We thoroughly enjoyed our stay at the Grand Hyatt Beijing. Our room was spacious, immaculate and our beds were firm yet very comfortable.” 11
- “We had used a Diamond Suite upgrade and were given the Grand Suite King on the 18th floor. I believe thats the 'standard' suite, and it was just fine. Very comfortable, decent size, clean, large walk in closet. Wife and I were quite pleased with the room.” 9
- “Since I booked through the American Express Portal I was able to get upgraded to the Club Suite Room upon check-in. I was pleasantly surprised with the corner view, considering there was no pollution obstructing my view at the time.” 3
- “The room is clean and neat.” On camera12:55
- “Oh and did the Peking duck at Made in China, and its NOT TO BE MISSED. Delicious and not even that pricey as we had feared. Very much enjoyed the decor and being able to see all the kitchen action going on through the glass.” 9
- “The first room reeked of cigarette smoke. I immediately turned around and they got us another room. The second room was better but every time I got out of the shower I smelled cigarette smoke.” 5
- “What I like about our room is the amazing view of the beautiful, old hutongs that are scattered around this vast city, mixing the old and the new low and towering skyscrapers.” 11
- “Imagine arriving after a long night flight and being able to check into your room at 9:30 a.m. No need to wait until 3 p.m.” On camera10:10
- “We had a wonderful family stay at Grand Hyatt Beijing. The suite apartment was extraordinary - spacious, comfo” 7
- “High speed wireless internet worked flawlessly all over our room and in the Club lounge.” 9
- “The GH Beijing's drawback is the room is too small and a little bit old since it has been SOME YEARS after it opened” 9
- “The highest level suite we viewed was the Diplomatic Suite, which we were not impressed with. The suite was a step up from the Executive Suite and felt much bigger, but was more how we expect a Grand Suite or Executive Suite to be.” 9
- “The room is grand and super clean. I will definitely book it again.” On camera11:44
- “Our Grand Suite was ok, but by no means overwhelming. After coming from our beautiful Grand Suite in Kuala Lumpur, the suite in Beijing was disappointing, and this isn't only to do with the age of the hotel - we also love the suites in Bangkok which is much older.” 9
- “Sitting area with corner sofa small table and a chair - very functional. They should probably add some art or pillows or smth bright - color scheme is a bit too neutral.” 5
- “Only stayed at the PH, and LOVED that hotel...love the modern sleek lines, the food was great...but I agree taxis did not know how to find it.” 13
- “Spacious, clean, and amenities would be perfect if coffee provided is not instant type. I detest those brand as prestigious as high. It should at least have an espresso machine in each room.” On camera11:17
- “Mostly, we ate in the club lounge (see above), although we did try room service on one night which, to be honest, we didn't enjoy.” 9
- “This was our first visit to this destination, so it is possible that service may be very good for Beijing, but in a Grand Hyatt, you expect a certain service level. There was a reasonable selection of wine in the evening, including a very drinkable sauvignon blanc, but the food wasn't great.” 9
- “There are numerous dining options which look great (although we didn't have time to try them). However, the food in the club lounge is not of a high quality and we would have to question the hygiene practises in the hotel after contracting food poisoning.” 9
- “Breakfast at the club offers a wide variety of choices. The chef is clearly passionate. You can really tell.” On camera10:48
- “The dining option for breakfast is Made in China. (It is where we had a very good Northern Chinese-style dinner. Seen here.)” 11
- “Breakfast with a wide variety of food.” On camera12:04
- “Breakfast with a wide variety of food. Our bedroom are spacious, bright and clean.” On camera12:04
- “Each morning we dined in their concierge floor, which was overflowing with delicious Asian and Western choices, and the Grand Hyatt's Made in China Peking Duck restaurant is famous...” 12
- “Instead of walking out to find something to eat, I decided to take advantage of my food credit and I ordered room service. The food quality was great and it took about 30 minutes for it to be delivered to my room.” 3
- “The club lounge was great. We basically ate dinner there every night and the breakfast was good too. They have both western and Chinese stuff.” 5
- “We ate breakfast here one day, but unless you are used to Chinese food, we would advise sticking to the club lounge. Also in hotel is the Cantonese restaurant Noble Court, which is decorated beautifully, although delicately.” 9
- “Now, here comes the only downside. the coffee. Unfortunately, the beans used weren't great, and I didn't get a decent cup of latte throughout my stay. Definitely something to improve on.” On camera10:55
- “I really enjoyed the various breakfast offerings, although I didn't take advantage of the made-to-order eggs. There was plenty without eggs...” 9
- “The breakfast is fresh and delicious.” On camera12:57
- “Also, we had symptoms of food poisoning on our last day at the hotel (note we didn't eat outside of the club lounge, room service or Made in China).” 9
- “The breakfast service in the lounge was very disappointing though. A small selection and not a great quality of food.” 6
- “On site restaurants were good. We had a quick lunch at the Grand Cafe one day, very enjoyable food.” 9
- “Worldclass hotel service. It's the best hotel in Beijing.” On camera12:40
- “The staff there are friendly, and the hotel is located near a few attractions and shopping malls.” On camera11:30
- “The service when I first arrived was meh but once I got to the club lounge check-in it was much better.” 5
- “The hospitality greeted us warmly, from the moment we failed to pay our taxi by WeChat, to the concierge floor check in, this property catered to tourists. It was a wonderful experience to arrive at such a foreign destination yet feel so welcomed.” 12
- “The front desk is generally very accommodating. If you mention that you would prefer a renovated room, they will usually try to assign one at no additional charge, subject to availability.” 5
- “Great service at club but it gets busy on kitchen side during meal times.” 5
- “In contrast to the experience of others, I found that the service at PH Beijing exceeded my expectations, particularly in helping to resolve a bank card issue for my wife.” 13
- “We arranged airport transfers through the hotel - it was great to be met at the jetway by a CIP service representative and escorted through security to the waiting car.” 9
- “The team is trained to be generous by offering help, which makes you feel comfortable.” On camera11:08
- “The reception area of the Grand Hyatt Beijing is certainly Grand! A big, open reception area with high ceilings and floor to ceiling windows.” 6
- “The check-in experience got even better when I received an upgrade to a suite thanks to my Globalist Status.” 6
- “We were also underwhelmed by the Grand Club lounge. Although it is a pleasant enough place, with entry from either the 17th or 18th floor and nicely decorated with abundant bonsai trees, the food and service were not up to international Hyatt standards.” 9
- “Housekeeping is done twice a day with plenty of drinking water replenished each time.” On camera10:35
- “Grand Hyatt Beijing dazzles with its prime location near Wangfujing and the Forbidden City, an impressive indoor pool, and exceptional staff-especially standout concierge Cecilia.” 7
- “The concierge was super helpful and assisted me with calling and booking several restaurants I wanted to visit. Our room is located in the West Wing, and it's a newly refurbished unit with a modern contemporary design, very clean and well-maintained.” On camera10:22
- “Friendly and helpful staffs will surely be back again. Staff are very polite. Staff service is very good.” On camera13:28
- “The concierge staff is very helpful and the pool is awesome.” On camera13:55
- “The service was fantastic. I've called one several times about our various restaurant reservations and other requests they were gracious to assist me.” 11
- “The concierge was super helpful and assisted me with calling and booking several restaurants I wanted to visit.” On camera10:22
- “I've stayed at both, more than once. You will not get great service at either hotel.” 13
- “Convenient location, beautiful view & what a swimming pool! Also worth a big mention is your helpful front desk staff DANIE” 7
- “Front desk staffs are very helpful and friendly. Daniel and Cecilia deserve special notice. They were extremely helpful to attend to us, although he is busy with his own work whenever we are at their front desk counter.” On camera12:08
- “The concierge really did a nice job of presenting all of my options via e-mail in advance, and the service was very convenient for my short stay.” 9
- “And the Club Room staff was ON IT. Great service, day and night, including good concierge.” 9
- “Let's start with the best thing this hotel has to offer; the location. If you place a pin at the heart of Beijing, that pin will be placed spot onto the Grand Hyatt Beijing. You cannot be at a more central location.” 6
- “Grand Hyatt Beijing, located a mere 0.1 km from the city center puts you within easy reach of top attractions, vibrant shopping districts, and crucial business hubs.” On camera80:12
- “hotel with its class and a perfect location at the heart of the city. Just hundreds of meter away from Wang Fu Jing shopping area and subway.” On camera13:18
- “Other than that, a perfect stay, good location. The staff there are friendly, and the hotel is located near a few attractions and shopping malls.” On camera11:27
- “First time in Beijing, do the Grand. It is far better located in the heart of the city, a short walk to the Forbidden City and Tienamen Square.” 13
- “Subway is very convenient from the Park, but a lot of people don't enjoy the Beijing subway due to crowding (especially on line 1).” 13
- “Fantastic location. It is located in the center of Beijing, which means you can go anywhere you want to do.” On camera12:50
- “On this stay, we chose to stay in the Grand Hyatt as the location is fantastic for tourists, being only 10 minutes walk from Tiananmen Square.” 9
- “The location of the hotel is A+ though the building is a bit old and not so wellmaintained.” On camera12:24
- “Hotel's location is convenient, a short walk to the underground train station, shopping belt, food street, and not too far from the main international airport.” 7
- “The location is superb. Near the top tourist attraction like the palace museum and next to Wang Fu Jing Shopping Street where you can find almost everything.” On camera13:47
- “When mt family and I were traveling in Beijing, we stayed at the fabulous and centrally located Grand Hyatt Beijing (北京东方君悦大酒店).” 11
- “Beijing Grand Hyatt is well located. Three minutes to subway station below the hotel is Oriental Plaza, modern shopping mall with lots fashion shop and FNB stall.” On camera11:54
- “Location is good. Central Beijing, near Forbidden City and Tiannamen Square.” 9
- “Oh and did the Peking duck at Made in China, and its NOT TO BE MISSED. Delicious and not even that pricey as we had feared.” 9
- “guy at the Hyatt working at the Hyatt pay for us and then we went and got cash and paid him like what a good human” On camera102:57
- “I decided to pay cash after I found a rate equivalent to $150 USD/night. That's a relatively great price for such a prime location in a city center.” 4
- “Check-in went smoothly. We had the option to purchase the breakfast buffet for $33 a person. I was really surprised at that high price considering the cost of the room wasn't that high, and food was much cheaper at nearby restaurants.” 4
- “Hyatt can arrange a BMW pickup for 900RMB but this price seems a little too steep).” 13
- “Since I don't have Hyatt Globalist status, the food was quite expensive. But because there were so many food options nearby, we had no problem finding less expensive varieties.” 4
- “An expensive place. The swimming pool is the one which you have to see. It is magnificent.” On camera13:10
- “The Diplomatic Suite is how we hoped the Grand Suite would be, and is likely to not be worth the price charged by the hotel.” 9
- “Jingjin city spa offers Chinese medicine (herbal consultation) which is unavailable at PH. Spa prices are much more affordable too.” 13
- “The hotel has just started a renovation project (there was some noise during the day but this was not intrusive), so it will be interesting to see the remodelled rooms.” 9
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 13 sources carry no publication date, so we cannot tell how current they are.
Ask about Grand Hyatt Beijing
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 57/100We read 13 sources for this property, and pulled 126 traveler insights worth knowing. Last checked 2026-08-24.
Watch this hotel
We keep reading Grand Hyatt Beijing. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 13 cited sources▾
Everything quoted on this page.
- 1HotelKDM | Review Grand Hyatt Beijingyoutube.comVideoDate not statedListened for quotes only27 quotes used
“The bath towels are large, and both the bathroom and toilet are spotless. However, the drainage in the shower is a bit slow, which can lead to some flooding while showering.”
Read originalyoutube.com - 2
- 3Grand Hyatt Beijing Hotel Reviewtravelupdate.comReview siteDate not stated3 quotes used
“Unfortunately, I didn't have a greeter when I landed.”
Read originaltravelupdate.com - 4Grand Hyatt Beijing: Cheap Lodging, Expensive Foodmilesforfamily.comReview siteDate not stated6 quotes used
“The bathroom was fine, but we sure missed those Japanese toilets! Just a regular toilet.”
Read originalmilesforfamily.com - 5Grand Hyatt Beijing REVIEW - MASTER THREADflyertalk.comForum threadDate not stated14 quotes used
“I can't stand firm beds prevalent at many asian hotels but I dont recall any major issues there. Not soft plush iirc but still ok.”
Read originalflyertalk.com - 6Grand Hyatt Beijing Review - The Frequent Business Travelerfreqbiztraveler.comReview siteDate not stated9 quotes used
“Let's start with the best thing this hotel has to offer; the location. If you place a pin at the heart of Beijing, that pin will be placed spot onto the Grand Hyatt Beijing. You cannot be at a more central location.”
Read originalfreqbiztraveler.com
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