Crowne Plaza Beijing Chaoyang U-Town by IHG
A business hotel connected to a shopping mall, featuring comfortable beds, large desks, and a vast breakfast buffet.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Crowne Plaza Beijing Chaoyang U-Town is a well-situated hotel connected to a shopping mall near Ritan Park. It delivers comfortable beds, spacious work desks, reliable hot water, and an extensive breakfast buffet at Essence. However, service can be inconsistent, with IHG loyalty members complaining of poor status recognition and transactional check-ins. 11151216
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The hotel offers a convenient central location directly connected to a shopping mall and within easy walking distance of Ritan Park. 16
- Rooms provide comfortable beds, large work desks, and televisions with English channels like CNN, CNBC, and HBO. 1815
- Bathrooms are equipped with separate bathtubs, glass-walled showers, reliable hot water, and daily replenished bottled water. 1815
- The breakfast buffet at Essence provides a wide variety of both Western staples and Chinese dishes. 185
The catch
- While many guests commend the friendly and competent concierge staff, loyalty members report transactional check-ins and poor IHG status recognition. 1215
- Double-glazed windows block exterior street and construction noise effectively, but some guests still hear neighbors opening drawers and closing doors. 121815
Who it's for
- — Business travelers needing a functional desk
- — Guests wanting direct shopping mall access
- — Breakfast buffet enthusiasts
Skip it if
- — IHG elite members expecting special perks
- — Guests relying on dependable 24-hour room service
- — Light sleepers bothered by neighboring room sounds
Seen on camera
7 moments · 3 videos · Crowne Plaza Beijing Chaoyang U-Town by IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The TV, I have to say, a little bit disappointed, but it's pretty small. It's actually really, really small. maybe a 30…”
youtube.com3:56“Conveniently situated just 30 minutes away from the airport, Crown Plaza Beijing Chiaong Yu Town offers easy access to t…”
youtube.com0:50“The hotel's dedicated concierge team is always ready to assist you with any requests or recommendations, ensuring a seam…”
youtube.com2:21“Now, the inside of this place looks very clean, very upscale.”
youtube.com0:47“Crown Plaza's pretty good. This is a very good spot. Again, you're very close to a lot of attractions. Tianaan Square an…”
youtube.com5:25“If you are looking for the absolute perfect home base for your next adventure near the Great Wall, you have officially f…”
youtube.com0:02“With its prime location, luxurious amenities, and impeccable service, this hotel offers an unforgettable stay for both b…”
youtube.com0:19Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $5 more direct is likely worthwhile if you value IHG One Rewards points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 96/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90- “The bathroom had a separate tub and glass-walled shower, along with branded toiletries, robes, and slippers. The hot water was reliable, and the water pressure was excellent.” 18
- “With the Beijing water unsuitable for drinking - as indicated by a no-drinking sign over the sink - it was nice that the bottles of water were replenished daily.” 15
Food
94- “I had breakfast each morning at Essence, the buffet restaurant on the second floor. It offers a broad international spread-Western staples like eggs, bacon, and toast alongside Chinese dishes like congee, baozi (steamed buns), noodles, and fresh fruit. It was one of the most impressive breakfasts I have experienced.” 18
- “I would like to thank Kay who works at the breakfast buffet. As a Muslim who eats certain kind of foods, Kay went above and beyond to make sure that the chef prepared breakfast that my family and I could eat.” 16
Location
88- “The location is amazing as it's connected to a mall and it's close to different restaurants, cafes and many other shopping malls.” 16
- “Let's start with one of the reasons I really like this hotel: its central location. Beijing is an absolutely massive city, and this Crowne Plaza was near the center of it all in the Wangfujing neighborhood.” 15
Noise
88- “Despite facing a busy street, double-glazed windows do their job well, and thick curtains kept both sound and light under control in my 8th-floor room.” 18
- “As we were working on Eastern time, exactly 12 hours off of Beijing, we were worried this would wreck our sleep. However, we didn't hear any construction noise during the day from our room.” 15
Room
87- “the private facilities in the room are outstanding with an in-room breakfast service available.” 20
- “My room was generously sized, especially by urban Asia standards. A king bed with quality linens, 4 comfortable pillows, a small sitting area, a desk, and ample closet space made it easy to settle in.” 18
Service
86Bed & Sleep
88- “We've had issues at Western-branded hotels in China that had beds as hard as a rock - looking at you, Wyndham - but the bed here was a relatively soft one. It wasn't a plush, "cloud-soft" bed, but it was comfortable.” 15
Value
82- “The Peninsula is beautiful and probably has the more "classic luxury" feel with larger rooms, but unless you specifically value being closer to Wangfujing/Forbidden City for morning walks, I don't think it's worth switching for a first trip.” 10
- “We previously stayed at the Crowne Plaza Beijing Wangfujing in January 2018, when we first tested out the AirMule courier service. We found that the price was right - particularly for a higher-end brand in a central part of Beijing - and we were pleased with our stay.” 15
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 8 points above the modest median of 88, across 103 hotels in the same bracket. In Beijing it sits 2 points below the local median of 98.
- This hotel
- 96
- Bracket median
- 88
- Index median
- 90
Based on 103 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 3 mentions
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 73 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “In Beijing, I stayed with this Chinese chain called Hanting (汉庭酒店) and it was about ~400 RMB a night (about $57 USD.) It was super clean, beds were comfy, checking in and out were smooth, and the breakfast (bao & congee, etc) was pretty decent (it was another 30 RMB for a breakfast ticket.)” 9
- “I had breakfast each morning at Essence, the buffet restaurant on the second floor. It offers a broad international spread-Western staples like eggs, bacon, and toast alongside Chinese dishes like congee, baozi (steamed buns), noodles, and fresh fruit. It was one of the most impressive breakfasts I have experienced.” 18
- “I would like to thank Kay who works at the breakfast buffet. As a Muslim who eats certain kind of foods, Kay went above and beyond to make sure that the chef prepared breakfast that my family and I could eat.” 16
- “Breakfast was pretty good though” 12
- “The Four Seasons is in a very convenient area for first-timers, service is consistently good, rooms are still very spacious by Beijing standards, and the food is arguably stronger overall.” 10
- “The breakfast was enjoyable and well-maintained.” 20
- “The breakfast on floor 2 is decent. Tons of options & made-to-order eggs (and noodles, I think).” 12
- “Swimming pool: large, luminous and clean excellent breakfast” 4
- “Got some drinks coupons at check in plus upgrades to higher floor and that's pretty much it. Breakfast was pretty good though” 12
- “And can we talk about the mornings? There is nothing quite like waking up and heading down for a delicious, fresh breakfast to fuel your day of sightseeing.” 14
- “If you haven't been to China before, I'd recommend a western hotel, perhaps only for the western toilet and desk staff who speak English. You'll probably also need to eat a few meals there. Asian breakfast buffet is included and usually very good.” 5
- “Less than 15 minutes later, a knock on the door heralded the arrival of my meal. Hot - both in temperature and in spice level - and delicious, the generous portion of noodles hit the spot.” 15
- “Asian breakfast buffet is included and usually very good.” 5
- “Breakfast was pretty good though Our first room had mozzies and the husband got badly bitten so we changed room after the first night” 12
- “Guests can also enjoy the facilities such as the swimming pool and spa, and the late-time restaurant is a convenient option for those arriving late.” 20
- “The hotel is conveniently located in the business center, making it a great choice for business travelers.” 20
- “The only minor issue with this hotel is that it is located a bit far from the city center, but the location advantages are compensated by the exceptional amenities and services offered.” 20
- “The Hotel was in a great location. Next to a huge mall.” 16
- “4S is very, very old, and it's not close to anything, honestly.” 10
- “The hotel contained a few food options on the lobby floor of the hotel, but the central location meant there were plenty of nearby restaurants to try out rather than eating in.” 15
- “In Beijing, you'll likely rely on Didi regardless of where you stay, especially for places like the Great Wall, Summer Palace, etc., so the Peninsula's location next to the Forbidden City isn't as game-changing as it sounds on paper.” 10
- “Conveniently situated just 30 minutes away from the airport, Crown Plaza Beijing Chiaong Yu Town offers easy access to the city's major attractions and business districts.” On camera110:50
- “Although we traveled by private bus, this hotel is fairly centrally located. It is located on the 2nd Ring Road in Beijing, where the ancient city wall once stood. That makes it centrally located but not so close to sites like the Forbidden City that you will want to walk.” 18
- “The reasonable cost, central location, good public transportation and solid amenities make this a hotel that we'll likely continue to return to when we have short visits to Beijing.” 15
- “The hotel is conveniently located near a shopping mall with a variety of dining options.” 20
- “Crown Plaza's pretty good. This is a very good spot. Again, you're very close to a lot of attractions. Tianaan Square and the Forbidding City is the big one.” On camera35:25
- “Let's start with one of the reasons I really like this hotel: its central location. Beijing is an absolutely massive city, and this Crowne Plaza was near the center of it all in the Wangfujing neighborhood.” 15
- “I just left beijing yesterday and stayed at East Sacred hotel. Was ~$100 USD per night and was in an amazing location and very nice. Newly renovated. Right on Wafujing Street” 9
- “The location is amazing as it's connected to a mall and it's close to different restaurants, cafes and many other shopping malls.” 16
- “Location is everything. Although Peninsula is not "next to" Forbidden City, but it's in the heart of Beijing downtown which means you can save a lot of travel time.” 10
- “Got some drinks coupons at check in plus upgrades to higher floor and that's pretty much it. Our first room had mozzies and the husband got badly bitten so we changed room after the first night” 12
- “My room was generously sized, especially by urban Asia standards. A king bed with quality linens, 4 comfortable pillows, a small sitting area, a desk, and ample closet space made it easy to settle in.” 18
- “The layout of the rooms is spectacularly inefficient.” 12
- “Well if it makes you feel better IC sanlitun was only alright lol. The layout of the rooms is spectacularly inefficient.” 12
- “Wi-Fi was free and strong throughout the room, with power outlets available at the desk and four USB outlets located on one side of the bed.” 18
- “The desk was quite large and turned out to be a good place to work the three-day stay.” 15
- “the private facilities in the room are outstanding with an in-room breakfast service available.” 20
- “Storage wasn't an issue in this room. Next to the closet was a large nook that seemed to double as either a bag storage or seating. Four large drawers beneath this were large enough to hold all of the clothing we took with us on our journeys around the world.” 15
- “Zero status recognition, no welcome drinks, upgraded to a club suite once I queried it but kicked out of the lounge mid meal as after checking me in they said actually my club room doesn't include access.. disaster so far lol” 12
- “You can keep all your valuables tucked away safely in their security deposit boxes and staying connected is a total breeze. You get free Wi-Fi in every single room and throughout the public areas, which is a lifesaver for posting your travel photos in real time.” 14
- “However, a few bits of necessary maintenance were quickly obvious. Two of the lightbulbs in the room were burnt out. (These were replaced later after we mentioned it.) Of the two universal power outlets next to the desk, one wouldn't hold a plug, and the other one kept shorting out my power converter.” 15
- “Generally, the room was better than most chain hotels we'd stayed at in China, a large room with tall ceilings and without the mustiness that seems to be far too common.” 15
- “The Four Seasons is in a very convenient area for first-timers, service is consistently good, rooms are still very spacious by Beijing standards, and the food is arguably stronger overall.” 10
- “The hotel's dedicated concierge team is always ready to assist you with any requests or recommendations, ensuring a seamless and hassle-free stay.” On camera112:21
- “Badkamer donker, meeste staff spreekt geen Engels.” 6
- “I just stayed for 12 nights in Beijing at Crown Plaza Sun Palace. It was comfortable and the staff mostly spoke English.” 5
- “Service is okay and as expected. Friendly enough but nothing that goes above and beyond.” 12
- “Staff who are more fluent in English would be welcome. However it seems to be an issue in every hotel in Beijing” 4
- “It's spacious, modern, and dramatic, but not particularly cozy. There's marble and muted lighting, and the staff at reception were professional and fluent in English and Mandarin.” 18
- “Service wise, Regent is much better than IC.” 12
- “Staff non competente in inglese (piuttosto grave per un cinque stelle)” 4
- “I truly appreciate this gesture. Also, the check out is at 2:00 which is a plus.” 16
- “Der Service im Hotel war phänomenal gut. Ich habe noch nie so ein freundliches und kompetentes Personal gesehen. Ich werde wiederkommen” 1
- “The rooms were regularly cleaned and staff were amazing and very helpful.” 16
- “Servizio lavanderia non utilizzato perché lo staff non è stato in grado di spiegarne il funzionamento” 4
- “The staff provided excellent service and were friendly and helpful.” 20
- “Il personale non parla inglese ad eccezione di qualcuno alla reception .” 4
- “Il ragazzop della concierge, di cui non ricordo il nome, molto in gamba.” 4
- “While we have had excellent experiences with IHG hotels overseas, thanks to our Platinum elite status, that wasn't the case here. The check-in process was transactional at best.” 15
- “With its prime location, luxurious amenities, and impeccable service, this hotel offers an unforgettable stay for both business and leisure travelers.” On camera110:19
- “Plus, they offer late check-in options, which is such a huge relief if your travel plans get a little bit delayed.” 14
- “Some staff members have difficulty communicating in” 20
- “Still on New York time, I tried the supposedly 24-hour room service by calling at 4am, but I clearly woke up the room-service employee who picked up. He told me the kitchen was closed and to call back in an hour.” 15
- “I checked out Crown Plaza Sun Palace and it is quite pricey - especially for a student like me.” 5
- “The Peninsula is beautiful and probably has the more "classic luxury" feel with larger rooms, but unless you specifically value being closer to Wangfujing/Forbidden City for morning walks, I don't think it's worth switching for a first trip.” 10
- “The reasonable cost, central location, good public transportation and solid amenities make this a hotel that we'll likely continue to return to when we have short visits to Beijing.” 15
- “We previously stayed at the Crowne Plaza Beijing Wangfujing in January 2018, when we first tested out the AirMule courier service. We found that the price was right - particularly for a higher-end brand in a central part of Beijing - and we were pleased with our stay.” 15
- “Despite facing a busy street, double-glazed windows do their job well, and thick curtains kept both sound and light under control in my 8th-floor room.” 18
- “Sound insulation is lacking. I can hear neighbors close doors and drawers.” 12
- “As we were working on Eastern time, exactly 12 hours off of Beijing, we were worried this would wreck our sleep. However, we didn't hear any construction noise during the day from our room.” 15
- “With the Beijing water unsuitable for drinking - as indicated by a no-drinking sign over the sink - it was nice that the bottles of water were replenished daily.” 15
- “The bathroom had a separate tub and glass-walled shower, along with branded toiletries, robes, and slippers. The hot water was reliable, and the water pressure was excellent.” 18
- “We've had issues at Western-branded hotels in China that had beds as hard as a rock - looking at you, Wyndham - but the bed here was a relatively soft one. It wasn't a plush, "cloud-soft" bed, but it was comfortable.” 15
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 3 sources — too thin to rely on.
- 23 sources carry no publication date, so we cannot tell how current they are.
Ask about Crowne Plaza Beijing Chaoyang U-Town by IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 61/100We read 23 sources for this property, and pulled 153 traveler insights worth knowing. Last checked 2026-08-24.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 23 cited sources▾
Everything quoted on this page.
- 1Hotel Crowne Plaza Beijing Chaoyang U-Town By Ihghotels-beijing-ch.orgReview siteDate not stated11 quotes used
“In der Nähe befindet sich eine Metro welche es ermöglicht schnell u d einfach die Sehenswürdigkeiten zu besuchen.”
Read originalhotels-beijing-ch.org - 2クラウン プラザ 北京 チャオヤン U-タウン - Beijing hotelshotels-beijing-ch.orgReview siteDate not statedRead originalhotels-beijing-ch.org
- 3Crowne Plaza Beijing Chaoyang U Town by IHG Hotel Reviewyoutube.comVideoDate not statedListened for quotes only7 quotes used
“The TV, I have to say, a little bit disappointed, but it's pretty small. It's actually really, really small. maybe a 30 inch.”
Read originalyoutube.com - 4Hotel Crowne Plaza Beijing Chaoyang U-Town By Ihghotels-beijing-ch.orgReview siteDate not stated20 quotes used
“Camere silenziose, pulite. Di sicuro quando andrò a Pechino tornerò in questo hotel.”
Read originalhotels-beijing-ch.org - 5Hotels in BeiJing : r/travelchinareddit.comForum threadDate not stated4 quotes used
“I checked out Crown Plaza Sun Palace and it is quite pricey - especially for a student like me.”
Read originalreddit.com - 6Crowne Plaza Beijing Chaoyang U-Town By Ihg Hotelhotels-beijing-ch.orgReview siteDate not stated5 quotes used
“Prima kamer, heerlijke bedden en kussens. Direct verbonden shopping mall. Lokatie is goed”
Read originalhotels-beijing-ch.org
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