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The Westin Washington, D.C. City Center

A central downtown Westin featuring plush Heavenly beds and modern bathrooms around a towering atrium lobby.

Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
90
RoomExpert Score
Exceptional

The verdict

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The Westin Washington, D.C. City Center serves as a convenient home base for exploring downtown attractions and attending conferences. Guests consistently enjoy comfortable Heavenly beds and updated bathrooms with rain showers. However, the atrium-style architecture means some inward-facing rooms overlook the lobby with no outdoor view, and room service stops before midnight. 411813

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Plush Westin Heavenly beds provide a consistently comfortable sleep setup. 144
  • Modern renovated bathrooms feature rainforest shower heads and backlit mirrors. 11144
  • The central location offers easy walkability to major downtown DC attractions. 111315
  • Guests praise the personable and attentive front desk staff alongside a fully-equipped fitness center. 1411

The catch

  • Some guests enjoy spacious suites in the free-standing center tower, while others feel standard rooms are dated with quirky layouts. 8
  • Certain rooms offer views with lots of light, but others face inward toward the atrium lobby and feel like a fish bowl. 148

Who it's for

  • Conference travelers attending downtown events
  • Sightseers seeking a walkable central base

Skip it if

  • Late-night diners needing 24-hour room service
  • Guests expecting exterior views from every bedroom

Seen on camera

14 moments · 3 videos · The Westin Washington, D.C. City Center

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

you know I mentioned before about being renovated actually I can see quite a few Marks here there's some also some marks…

youtube.com2:01

I'm doing a full hotel review of the Westin on 9th Street in Washington D.C. There are a lot of Westins in D.C., but thi…

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It's also in an excellent location right near the convention center and directly across from City Center D.C., which giv…

youtube.com0:16

Even though it was technically a king studio, the layout felt much more like a one-bedroom because there is a clear sepa…

youtube.com0:49

Have to mention the bed, which is exactly what you would expect from a Westin. It was very, very comfortable.

youtube.com1:43

there's no chairs there or anything and to be honest there's no view you're just looking at this interior Courtyard so n…

youtube.com3:03

The living area is surprisingly spacious, well-designed setup, couch, TV, and a small but functional sort of kitchenette…

youtube.com1:06

Great natural light in this room if you're on a higher floor, which we were, and it makes the whole space feel more open…

youtube.com1:17

The hotel sits right in the heart of downtown DC, making it super walkable to places like the Washington Convention Cent…

youtube.com0:15

The location is excellent for exploring DC's main attractions.

youtube.com1:53

desk area over here there is some power outlets which is good there's a light and then there's this sofa over here

youtube.com2:31

Bedroom area also had a TV, which was a nice touch and there's a bench beneath it that works perfectly for storing a sui…

youtube.com1:34

Bathroom also well done, spacious, modern, clearly part of the renovation, enough room to move around comfortably, feels…

youtube.com1:49

Finally, let's talk about the neighborhood outside because the location is a huge win. You are steps from the convention…

youtube.com2:54

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

How to book

With points
65,000 points a night
Marriott Bonvoy · standard room, priced 2026-10-20

One night, standard room. Award prices move with demand and availability is not checked here.

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Score breakdown

How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

90
read from 1 source · Deep coverage
  • Bathroom also well done, spacious, modern, clearly part of the renovation, enough room to move around comfortably, feels finished, clean, updated. 151:49
  • Bathrooms are similarly stylish, with rainforest shower heads, backlit mirrors, and funky artwork that shows off DC's rich history. 11

Location

92
read from 1 source · Deep coverage
  • It's in a great location (near all metro lines, about a fifteen minute cab ride from DCA in non-peak traffic (ideally), in Downtown DC), whimsical interior. 15 minutes walk to WH. 8
  • The location is excellent for exploring DC's main attractions. 131:53

Room

85
read from 1 source · Deep coverage
  • Though the bed was comfortable and the room felt fresh and new, the hotel was only a few weeks old after all. 7
  • Great natural light in this room if you're on a higher floor, which we were, and it makes the whole space feel more open and inviting. Overall, I liked the lighting here because some Marriott properties like the W can feel very dark and when you're actually in the room, I enjoy it being bright. 151:17

Service

90
read from 1 source · Deep coverage
  • The staff was genuinely friendly and willing to help, all of the rooms and common areas felt crisp and clean, and the workout studio was one of the most impressive I've seen. 7
  • On the other hand the staff is as personable and attentive as at any top-drawer property. 11

Bed & Sleep

89
read from 1 source · Deep coverage
  • Have to mention the bed, which is exactly what you would expect from a Westin. It was very, very comfortable. 151:43
  • Standard rooms come with either a king-size bed or two doubles; firm and comfortable mattre 11

Value

84
read from 1 source · Deep coverage
  • While I hate resort fees, at least this one included a $30 F&B credit each day so we could recoup the fee. 7
  • Business center is a full-service FedEx shop; pricey services for non-Internet computer use, Internet access, and notary public services. 11

Where it is, how to reach it

1400 M Street NW
Washington DC, District of Columbia
20005 USA

Details checked 2026-09-05

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Where it sits

The Westin Washington, D.C. City Center and the 29 other hotels we cover in Washington DC. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Right in line

On par with what $$ usually buys

Scores 2 points above the mid-range median of 88, across 490 hotels in the same bracket. In Washington DC it sits level with the local median of 90.

Price bracket
$$
Mid-range
This hotel
90
Bracket median
88
Index median
88

Based on 490 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 1 mention
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Room
61
Food
57
Service
46
Location
15
Noise
10
Value
10
Bathroom
9
Bed & Sleep
5
View the 61 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Bed & Sleep2 mentions · 1 filmed
  • Standard rooms come with either a king-size bed or two doubles; firm and comfortable mattre 11
  • Have to mention the bed, which is exactly what you would expect from a Westin. It was very, very comfortable. On camera151:43
Location18 mentions · 4 filmed
  • The location is also good for anyone looking to be within walking distance of many of the famous monuments and buildings in Washington, DC. 7
  • I stopped staying there years ago-before the pandemic. Great location but last time there was a strong urine smell that pervaded the entire hotel. 8
  • It's in a great location (near all metro lines, about a fifteen minute cab ride from DCA in non-peak traffic (ideally), in Downtown DC), whimsical interior. 15 minutes walk to WH. 8
  • The Westin DC is well placed between downtown and the gay hood in Thomas Circle. 12
  • The hotel sits right in the heart of downtown DC, making it super walkable to places like the Washington Convention Center and City Center DC. On camera130:15
  • The location is excellent for exploring DC's main attractions. On camera131:53
  • The Washington hotel has a prime location just 0.8 miles from the acclaimed Smithsonian National Museum of Natural History. 2
  • The actual property is god awful. Fantastic location though. 8
  • If you ever find yourself in D.C., I'd definitely recommend the Downtown DC Westin Hotel. It's a great option if you're looking for both comfort and convenience in the heart of the city. 10
  • Located in the compact section of the city called Penn Quarter, The Westin Washington, DC Downtown is a safe, convenient option for both business and leisure travelers -- full of restaurants and shops (well-known franchises, mostly), but still close to the major sights and monuments. 11
  • It's also in an excellent location right near the convention center and directly across from City Center D.C., which gives you easy access to great shopping and restaurants. On camera150:16
  • Not really in Georgetown (but it's nearby), this Westin is in a busy West End location and convenient for the business district, but is equally popular with leisure travelers. 14
  • City Center Review The Westin Washington, D.C. This hotel is in a good, not excellent location. 1
  • Great location but last time there was a strong urine smell that pervaded the entire hotel. 8
  • It's in a great location (near all metro lines, about a fifteen minute cab ride from DCA in non-peak traffic (ideally), in Downtown DC), whimsical interior. 8
  • Lots of great restaurants nearby in Chinatown and around the Verizon Center, from a chic sushi den Oya to a Middle Eastern foodie fave Zaytinya 11
  • Located on the border of Georgetown and the Foggy Bottom neighborhood, The Westin Georgetown is a great choice for sightseers. 14
  • Finally, let's talk about the neighborhood outside because the location is a huge win. You are steps from the convention center and you have City Center D.C. right here, so you have high-end shopping, great dining, literally minutes away along with some cute coffee shops. On camera152:54
Room19 mentions · 4 filmed
  • The room had its fair share of wear and tear with a normal-for-the-age amount of scuff marks on the walls. 1
  • Though the bed was comfortable and the room felt fresh and new, the hotel was only a few weeks old after all. 7
  • Aside from the quirky layout of our room and the confusion regarding the status of my Suite Night Awards at check in we had a very nice stay at this hotel. 7
  • An added bonus, are signature guest room amenities, like plush Westin Heavenly beds, flat-screen TVs and coffee makers. 14
  • Great natural light in this room if you're on a higher floor, which we were, and it makes the whole space feel more open and inviting. Overall, I liked the lighting here because some Marriott properties like the W can feel very dark and when you're actually in the room, I enjoy it being bright. On camera151:17
  • Upon entering the room, the first thing I noticed was how much wasted space there was. Everything felt extremely open and not in a good way. 7
  • In the middle of the living area, there is a small desk and a chair. It was plenty comfortable to sit at, but the position left you feeling like an elementary school student in time out. 7
  • The "window" opens up to the lobby, providing a decent feeling of being trapped in a fish bowl. And, it's just a strange feeling looking out of your hotel window and not seeing the outdoors. 1
  • To the left of the TV is a small closet which had a few hangars and a bathrobe. We called down to the front desk for a second one which was quickly delivered. 7
  • desk area over here there is some power outlets which is good there's a light and then there's this sofa over here On camera52:31
  • Great location but last time there was a strong urine smell that pervaded the entire hotel. I thought it was just an anomaly in my room but the next day there was a line at the FD complaining about it. 8
  • The spacious rooms also deliver, having undergone extensive renovations in 2013. Modern, dark wood furniture is complimented by a sophisticated color palate in hues of khaki and cocoa, with pops of denim blues and reds. 11
  • One-bedroom suites are also available with sofa beds, jetted tubs, and spacious balconies overlooking the atrium lobby. 4
  • Every unit includes a signature Heavenly bed, flat-screen TV, mini-fridge, coffeemaker with Starbucks coffee, bathrobes, and a nice bathroom with the option of a dual wand and rain showerhead or two traditional showerheads. 4
  • But the rooms are clean and comfortable (at 325 square feet, they're spacious for this category if not huge) and have all the brand signatures -- white-tea-aloe bath products, two-headed showerheads, and the popular Heavenly beds. 4
  • The room was spacious, clean, and beautifully designed, with just the right balance of comfort and style. 10
  • Bedroom area also had a TV, which was a nice touch and there's a bench beneath it that works perfectly for storing a suitcase without cluttering the rest of the space. On camera151:34
  • As long as you don't mind the boring Foggy Bottom neighborhood and bland decor, you'll find a solid property with renovated rooms, spacious bathrooms with separate soaking tubs and shower stalls, and cordial service. 14
  • Even though it was technically a king studio, the layout felt much more like a one-bedroom because there is a clear separation between the living area and the sleeping space. On camera150:49
Service6 mentions
  • The staff was genuinely friendly and willing to help, all of the rooms and common areas felt crisp and clean, and the workout studio was one of the most impressive I've seen. 7
  • At check-in, I wasn't offered an upgrade but was told that I had already booked a preferred room-c'mon make a Platinum feel 1
  • As long as you don't mind the boring Foggy Bottom neighborhood and bland decor, you'll find a solid property with renovated rooms, spacious bathrooms with separate soaking tubs and shower stalls, and cordial service. 14
  • Previous visitors give this hotel props for its friendly staff and fully- equipped fitness center. 14
  • On the other hand the staff is as personable and attentive as at any top-drawer property. 11
  • The staff were extremely friendly and even offered to serve me right as they were preparing to close. 7
Food5 mentions · 1 filmed
  • A decent restaurant and acceptable sports bar 11
  • To the right, immediately upon entering, there is a loveseat/chaise lounge with a lamp. While a comfortable spot to read, there was no coffee table or side table present which limited the useability of the seating. 7
  • Room service, for example, isn't 24 hours, so if you want a post-midnight meal and don't feel like wandering the streets of downtown, you're plumb out of luck. 11
  • The living area is surprisingly spacious, well-designed setup, couch, TV, and a small but functional sort of kitchenette area with a coffee station and a fridge. On camera151:06
  • Its best feature is its rooms, which come with comfy beds, great showers (option of rain, dual, and wand showerheads), and coffeemakers with Starbucks coffee. 4
Bathroom6 mentions · 1 filmed
  • Bathrooms are similarly stylish, with rainforest shower heads, backlit mirrors, and funky artwork that shows off DC's rich history. 11
  • Nice array of Aveda bath products 11
  • The vanity was large and had plenty of space for toiletries and makeup. Mrs. ATX quickly took over this space after we arrived. 7
  • As long as you don't mind the boring Foggy Bottom neighborhood and bland decor, you'll find a solid property with renovated rooms, spacious bathrooms with separate soaking tubs and shower stalls, and cordial service. 14
  • The bathroom was located off of the bedroom and felt bright and modern. 7
  • Bathroom also well done, spacious, modern, clearly part of the renovation, enough room to move around comfortably, feels finished, clean, updated. On camera151:49
Value2 mentions
  • Business center is a full-service FedEx shop; pricey services for non-Internet computer use, Internet access, and notary public services. 11
  • While I hate resort fees, at least this one included a $30 F&B credit each day so we could recoup the fee. 7
View1 mention · 1 filmed
  • there's no chairs there or anything and to be honest there's no view you're just looking at this interior Courtyard so nothing there On camera53:03
Noise2 mentions · 1 filmed
  • Our assigned room was up on the 10th floor at the very end of the hallway. The floorplan on this floor was shaped somewhat like a C with the elevators near the bottom, this made for a very long walk to/from the room but it did make things very quiet. 7
  • I'm doing a full hotel review of the Westin on 9th Street in Washington D.C. There are a lot of Westins in D.C., but this is by far my favorite and a big reason why is that it recently went through a major renovation, so everything feels newer, cleaner, and updated. On camera150:00

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • 9 sources carry no publication date, so we cannot tell how current they are.

Ask about The Westin Washington, D.C. City Center

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 18/100

We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.

0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
92

Watch this hotel

We keep reading The Westin Washington, D.C. City Center. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 15 cited sources

Everything quoted on this page.

  1. 10
    A Comfortable Stay at the Downtown DC Westin Hotel
    simplyjibike.comReview site2025-06-20Recent4 quotes used
    The beds were cozy, and there was plenty of space to relax and unwind after long conference sessions.
    Read originalsimplyjibike.com
  2. 4
    The Westin Washington, DC City Center
    oyster.comReview site2024-08-11Ageing6 quotes used
    Its best feature is its rooms, which come with comfy beds, great showers (option of rain, dual, and wand showerheads), and coffeemakers with Starbucks coffee.
    Read originaloyster.com
  3. 11
    The Westin Washington, DC Downtown Review
    oyster.comReview site2024-08-10Ageing13 quotes used
    Standard rooms come with either a king-size bed or two doubles; firm and comfortable mattre
    Read originaloyster.com
  4. 8
    Westin DC City Center: 3.6 rating Bonvoy site
    reddit.comForum thread2024-02-18Ageing11 quotes used
    I stopped staying there years ago-before the pandemic. Great location but last time there was a strong urine smell that pervaded the entire hotel.
    Read originalreddit.com
  5. 7
    Review: The Westin Washington, DC Downtown
    atxjetsetter.comReview site2024-01-10Ageing15 quotes used
    The location is also good for anyone looking to be within walking distance of many of the famous monuments and buildings in Washington, DC.
    Read originalatxjetsetter.com
  6. 1
    The Westin Washington, D.C. City Center Review
    weekendblitz.comReview site2013-08-20Ageing4 quotes used
    The room had its fair share of wear and tear with a normal-for-the-age amount of scuff marks on the walls.
    Read originalweekendblitz.com
Showing 6 of 15 cited · 0 read
1/3

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