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Swissotel Grand Shanghai
Spacious rooms, quiet carpeted hallways, and convenient access to Nanjing Road deliver solid city comfort.
Exceptional · Deep coverage · read from 22 sources · 214 traveler insights
94
RoomExpert Score
Exceptional
The verdict
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Read it your way
Swissotel Grand Shanghai is a well-located city hotel known for its spacious rooms and quiet, carpeted corridors. Guests value the generous bathrooms with separate tubs and shower stalls, along with comfortable bedding and reliable elevator service. However, on-site dining receives regular criticism, particularly regarding high buffet pricing and a very limited in-room dining menu. 89145
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Spacious guest rooms and large bathrooms feature separate bathtubs and rainfall shower stalls with marbling. 810
- Fully carpeted hallways effectively dampen foot traffic noise, ensuring quiet and peaceful guest rooms. 8
- The central setting puts guests within a short walk of Nanjing Road and numerous dining and shopping options. 7219
- Room rates are considered reasonable and provide solid value for money in Shanghai. 1511
The catch
- Some guests praise the attentive service and thoughtful turndown touches, while others find dining staff efficient at clearing tables but lacking warmth. 148
- Reviewers describe the beds as comfortable with soft sheets, though some note the Asian-style mattresses feel extra firm. drawn from the full read
Who it's for
- — Travelers prioritizing quiet rooms near Nanjing Road
- — Guests who prefer separate bathtubs and shower stalls
- — Value-conscious travelers looking for spacious suites
Skip it if
- — Guests relying on an extensive in-room dining menu
- — Travelers seeking soft mattresses over extra firm beds
- — Buffet diners seeking a wide variety for the price
Seen on camera
24 moments · 5 videos · Swissotel Grand Shanghai
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The location next to the metro was unbeatable for getting around easily, especially from the airport.”
youtube.com8:58“This is my second Conrad review. This place is really amazing and some of the rooms even have incredible views of the bu…”
youtube.com0:14“I've really wanted to, but right away when we arrive, these hallways are just beautiful. And each door has its own sophi…”
youtube.com1:06“When we first walk in here, you can already see we have a little bathroom over here, a half bath with a toilet and sink.…”
youtube.com1:32“Everything is just beautiful. We have a nice work desk here. I love that it's actually facing the window, so it actually…”
youtube.com3:47“Now, we're heading into the bathroom. This is probably one of my favorite bathrooms and definitely it's going to be top…”
youtube.com5:25“Literally looking right out here at Shanghai Tower or Oriental Pearl Tower all lit up just with their lights. And you ca…”
youtube.com5:47“And then around the corner here we have the beautiful shower. And yes, it does have the rainfall shower which is somethi…”
youtube.com6:15“Around the corner here we have a little like makeup mirror with a little seat to sit down at. We have another toilet ove…”
youtube.com6:48“Slippers are interesting. They actually have a very hard bottom and then the top. I give these like maybe a six out of 1…”
youtube.com7:07“I wish we were here longer, but so far, I mean, I just want to stay in the room all night and just enjoy it. This is abs…”
youtube.com7:31“And even the elevators are a work of art.”
youtube.com12:19“It was kind of towards the corner here, but I loved having a view of the bunt because not all the rooms here have that.…”
youtube.com13:04“To make use of our $100 credit we went to the Punch Room bar for some drinks One of the best views of any bar in the wor…”
youtube.com5:18“You have a work desk. It's also a great business hotel because all the rooms do feature those desks, and they still have…”
youtube.com13:56“Otherwise, the rooms start here at about $180 to $200 per night, which is a really great value for what you get.”
youtube.com15:37“And when it's time to say goodbye, you have until noon to check out, so you don't have to rush.”
youtube.com1:45“it has a pretty good location it's pretty close to nanging luu nanging road 2-minute walk Shanghai Museum Shanghai Bagan…”
youtube.com0:41“its proximity to popular attractions and triny spots such as the Bund made it convenient for exploring the city on foot”
youtube.com1:57“The tv is in a very awkward position though (not that I used it)”
youtube.com1:29“Now, here we are. This living room is actually very spacious. Not all their suites are this big for their living area. I…”
youtube.com2:39“Now, for us, check-in was very smooth. We received the keys to our room and we headed on up.”
youtube.com12:22“I was immediately impressed with the design of the hallways here. The details are just stunning.”
youtube.com12:55“They have a fruit bar. They have basically everything you could ever want and need for breakfast. It absolutely amazes m…”
youtube.com16:57Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$160est. per night
ALL Accor member rate · King Guest Room
Keep: ALL Accor points · elite nights · eligible benefits
Booking.com
$166est. per night
Public rate · King Guest Room
Forfeit: ALL Accor points · elite nights · eligible benefits
ALL Accor benefits may not apply.
Award stay: about 16,000 ALL Accor points a night. Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps ALL Accor points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$160est. per night
Estimated range: $145–$211
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 94/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91read from 1 source · Deep coverage
- “Now, we're heading into the bathroom. This is probably one of my favorite bathrooms and definitely it's going to be top probably five bathtub views I've ever had in my life. This bathroom is just beautiful.” 105:25
- “I just really want to take this time to show you our bathtub views again, just because this truly is one of the best bathtub views I've ever experienced.” 1015:02
Food
88read from 9 sources · Solid coverage
Location
92read from 1 source · Deep coverage
- “The location next to the metro was unbeatable for getting around easily, especially from the airport.” 68:58
- “Also location-wise I think this hotel is one of the best in the city On the Nanjing Road Shopping street you have loads of shops and restaurants nearby And it's within walking distance of the Bund Plus right on a metro station so very easy to get around the city or to the airports” 77:27
Noise
93read from 2 sources · Light coverage
Room
86read from 1 source · Deep coverage
- “To make use of our $100 credit we went to the Punch Room bar for some drinks One of the best views of any bar in the world if you ask me” 75:18
- “Rooms by far five out of five. Everything that I look for, the cool lighting, the designs, the materials, even in the more basic rooms like the deluxe, the twin, the other suites, just every detail, the lighting, automatic curtains, rainfall showers, absolutely gorgeous room.” 1022:14
Service
84read from 1 source · Deep coverage
Bed & Sleep
86read from 1 source · Deep coverage
- “The bed is extremely comfy and the sheets are some of the softest of any hotel I've stayed at” 71:14
- “For me, the bed and bedding are crucial aspects of any hotel stay, and the Swissotel Grand Shanghai did not disappoint. The bedding was exceptionally plush, enveloping me in comfort and ensuring a warm and restful night's sleep.” 8
Value
81read from 1 source · Deep coverage
- “When we first walk in here, you can already see we have a little bathroom over here, a half bath with a toilet and sink. But even this half bath is just beautiful with the marbling going to the ceiling, the really cool light fixture, sink, just really expensive materials from the marbling even on the floor in there.” 101:32
- “Otherwise, the rooms start here at about $180 to $200 per night, which is a really great value for what you get.” 1015:37
Where it is, how to reach it
No.1 Yuyuan Road Jing'an District
Shanghai, Shanghai Region
200040 Asia
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Punches above its peers
Beats what $ usually buys
Scores 6 points above the modest median of 88, across 103 hotels in the same bracket. In Shanghai it sits 4 points below the local median of 98.
Price bracket
$
Modest
- This hotel
- 94
- Bracket median
- 88
- Index median
- 90
Based on 103 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 8 mentions
- 2 mentions
- 1 mention
- 1 mention
Avoid
- 2 mentions
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Bathroom
72
Service
71
Food
67
Value
63
Room
49
Location
44
Bed & Sleep
7
Noise
2
View the 152 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room41 mentions · 14 filmed
- “I just stayed at the St. Regis on my around-the-world work trip. I had a corner room with an amazing view of the river.” 13
- “I've stayed at the RC Pudong and it was fantastic. Great service, room quality, and the breakfast is incredible” 13
- “Comforts of double room were fabulous - an iron, an electronic key card and a work desk.” 1
- “Literally just arrived at the Regent Pudong today and our room is huge.” 13
- “The sofa was a slightly odd shape I felt, very wide but short in length.” 14
- “All rooms feature state-of-the-art facilities and luxurious design, with a choice of king or twin beds and the same room size of 35 square meters, except for suites.” 5
- “I loved location and food. The bedroom was nice, and the bed was good sized.” 1
- “I wish we were here longer, but so far, I mean, I just want to stay in the room all night and just enjoy it. This is absolutely gorgeous design. I love it.” On camera107:31
- “I just stayed at the St. Regis on my around-the-world work trip. I had a corner room with an amazing view of the river. I loved it.” 13
- “To make use of our $100 credit we went to the Punch Room bar for some drinks One of the best views of any bar in the world if you ask me” On camera75:18
- “No electricity was necessary to enjoy the sweeping views through the suite's floor-to-ceiling windows.” 15
- “Stepping into the Executive Twin Room at Swissotel Grand Shanghai, I was greeted by a warm and inviting atmosphere, largely thanks to the wood-toned interior design. The flooring was a tasteful combination of carpet, hardwood, and marble, adding a touch of luxury and contributing to a comfortable stay.” 8
- “The well-appointed suite was both spaciously sized and stylishly decorated. Beyond its size and design, the suite sported all of the typical features we would expect at a Shanghai luxury hotel as well as a DVD player, iPod and Nespresso machine.” 15
- “You have a work desk. It's also a great business hotel because all the rooms do feature those desks, and they still have just incredible bathrooms.” On camera1013:56
- “Rooms by far five out of five. Everything that I look for, the cool lighting, the designs, the materials, even in the more basic rooms like the deluxe, the twin, the other suites, just every detail, the lighting, automatic curtains, rainfall showers, absolutely gorgeous room.” On camera1022:14
- “Now, here we are. This living room is actually very spacious. Not all their suites are this big for their living area. I had a chance to look at one of their City View suites. It's a lot smaller.” On camera102:39
- “We stayed at the St. Regis on the Bund and thought it was great. Had an amazing view (photo from our room below) and a very spacious room.” 13
- “The hotel uses these little robots for room deliveries. We saw them zapping around the hallways throughout our stay, delivering snacks, amenities, you name it. It's so efficient and honestly just really fun to watch.” 6
- “With views of this extraordinary city from most of our 467 guest rooms, 11 executive suites and one presidential suite, Swissotel Grand Shanghai is ideally situated in the city.” 16
- “You're not just stepping into a quiet room. You're entering a space that feels elevated, both literally and figuratively, with panoramic views over Shanghai that reinforce just how massive this city is.” On camera1019:56
- “At the end of the day, the bed and bathroom matter a lot at any hotel. Neither disappointed us during our stay. As is the case in much of Asia, the suite's bed was extra firm.” 15
- “Let's go check out this upgraded room. This room is huge. Having this much space to spread out is just fantastic.” On camera61:06
- “Everything is just beautiful. We have a nice work desk here. I love that it's actually facing the window, so it actually has a really good view. That's awesome. I love it when the desks have a good view.” On camera103:47
- “Another plus point of the room was the proper rectangular desk. Too many hotels lack a real desk nowadays, or they opt for a round one which I dislike.” 14
- “We suspected that the Swissotel Shanghai was special when we entered our suite. We've stayed in numerous luxury hotels, but this suite blew us away. It was grand. It was big. It was refined.” 15
- “Near the window, a comfortable leather sofa was perfectly positioned for relaxing, Browse on a phone, or simply unwinding. It was also an ideal spot for gazing out at the cityscape from our room at the Swissotel Grand Shanghai.” 8
- “the cleanliness of the room was exceptional and the cleaners were extremely friendly and responsible” On camera91:24
- “But overall, it's still a beautiful hotel and definitely one of the top bathtub views I've ever had in my life here with the bunt view suite.” On camera1024:07
- “Bed looks amazing. We have another TV in this room.” On camera104:54
- “Service was expectedly poor and not anywhere near Conrad level, while the recently-renovated hard product in the room already showed shocking signs of wear and tear.” 14
- “Literally just arrived at the Regent Pudong today and our room is huge. As mentioned, the rooms are huge and nicely done.” 13
- “the bund was easy to reach. nice room overall.” 3
- “And the view from this desk is just great” On camera72:55
- “The desk was either old or cheap. It showed plenty of signs of wear and tear. Some of the furniture in the room really looked like they don't age well.” 14
- “Despite undergoing a renovation during the rebranding, there were already signs of wear and tear and poor maintenance in the room.” 14
- “I have a couple of gripes about the switches and plugs in the room. I didn't find the labels on the switches easy to read, and the power sockets were all Type A, C or I, which are the local Chinese ones. Considering they already had sockets to fit 3 rather different plug types, why not make it a universal socket?” 14
- “Whether you're traveling solo, as a couple, or with your whole family, there's a perfect room for you. From deluxe rooms to incredible suites.” On camera201:36
- “🏨 Spacious Layout: Comfortable areas for living, dining, and sleeping, ideal for relaxing or working.” 11
- “I did like that the room retained a proper rectangle desk though.” 14
- “Checking available hotels we think it's a lovely base for staying in shanghai. we think it's a lovely base for staying in shanghai. the rooms with 1 king size bed, a fabulous view plus ac.” 1
- “during my recent 10day stay at a hotel in Shanghai I was pleasantly surprised by the luxurious spacious and comfortable room that exceeded my expectations” On camera91:14
Service35 mentions · 6 filmed
- “Absolutely courteous staff, extensive breakfast and the room was perfect❤ It was a pleasant stay. It was a pleasant stay. An above average breakfast, lots of meals. Attentive service overall.” 1
- “Perhaps it was because I entered through a side entrance, but I have not encountered any luxury hotel with so many staff standing around the lobby, yet none of them offered any sort of greeting or assistance.” 14
- “The staff who handled the check-in procedures was rather unwelcoming and cold. No greeting or appreciation of my Diamond status, with the only form of recognition being a comment that I could access the Executive lounge on the 44th floor as a Diamond.” 14
- “They were all very nice, but personally the regent on the bund by far the best. It felt by far the most exclusive and have the highest level of service.” 13
- “URBN boutique hotel is nice but a little run down. The important things such as the beds are nice though just the hallways and cabinets etc could use a refresh.” 23
- “Absolutely courteous staff, extensive breakfast and the room was perfect❤” 1
- “And when it's time to say goodbye, you have until noon to check out, so you don't have to rush.” On camera201:45
- “We arrived a bit before the official check-in time, but thanks to providing our estimated arrival time in advance, the Swissotel Grand Shanghai staff graciously accommodated us with a prompt and smooth check-in process.” 8
- “I love that there's the two sinks on both sides. We have the mirror in the middle and then you even have the light that dangles down here with the live carnation and more complimentary waters which is just awesome. Just it's just such a unique design how it's just kind of like right in the middle of this island.” 10
- “One aspect I appreciated during my stay was the attention to detail from the hotel staff, led by GM Florian Heiner, who ensures a warm and personalized welcome.” 11
- “I'm a regular at the Ritz SH. They have never disappointed me. Staff are all functional in English which is rare in China, view is exceptional” 13
- “PH is very dated and service extremely lacking.” 13
- “The staff were prompt in clearing the tables, but otherwise weren't really friendly and lacking warmth.” 14
- “Guests consistently praise the warm and professional staff, and the breakfast buffet is a highlight, offering an extensive variety of both Asian and Western dishes.” 21
- “To make use of our $100 credit we went to the Punch Room bar for some drinks One of the best views of any bar in the world if you ask me Great drinks too, but very slow service” On camera75:18
- “Front desk staffs were mostly unfriendly and a certain trainee staff who responded to us like she was unhappy with her job.” 2
- “The only positive interaction I had with a member of staff was the one of the concierge, who was knowledgeable and patient enough to advise the nearest locations of the various shops I wanted to visit.” 14
- “the cleanliness of the room was exceptional and the cleaners were extremely friendly and responsible” On camera91:24
- “Despite the lack of queue when I arrived, not a single staff member offered to show me to a table and I had to flag down a passing staff member. Not exactly the kind of service I'd expect in a Conrad hotel restaurant.” 14
- “The towels provided were thick and soft, adding to the comfort.” 8
- “I'm a regular at the Ritz SH. They have never disappointed me. Staff are all functional in English which is rare in China, view is exceptional, and with how shit the economy is right now, you can basically stroll into Flair without a reservation these days.” 13
- “the staff were generally friendly and accom OD ating” On camera92:27
- “Overall, the lounge itself was a nice place to unwind or kill time for a bit, but I wouldn't necessarily bother making time to check out the evening cocktail offerings. The food and beverage quality was generally not great.” 14
- “Check-in also was just a little bit awkward. They were just looking at the computer the whole time and just trying to figure some things out. So, it didn't really go that smooth.” 10
- “The important things such as the beds are nice though just the hallways and cabinets etc could use a refresh.” 23
- “I've stayed at the RC Pudong and it was fantastic. Great service, room quality, and the breakfast is incredible” 13
- “I stayed at the Regent Pudong, the Ritz Pudong, the Regent on the bund. They were all very nice, but personally the regent on the bund by far the best. It felt by far the most exclusive and have the highest level of service.” 13
- “I stayed on the 11th floor from April 13th to 22nd and the cleaner girl greeted me every time she saw me she even remembered all of my special requests which I did not need to repeat to her” On camera91:30
- “A little note about service, I requested for shavers over the phone which was enthusiastically promised, but it took so long to be delivered that in my fatigued state I actually forgot about the request until the doorbell rang over an hour later. That sort of response time was a little too long in my opinion.” 14
- “You can enjoy an elevated guest experience, making your stay more comfortable, convenient and enjoyable thanks to the dedicated and professional team who are on hand to meet your guest requirements.” 17
- “When I returned to my room after being out for the afternoon, I found that turndown service had been provided. The bedding was neatly arranged, and a small chocolate and fresh water had been placed by the bedside - a lovely, considerate touch that I appreciated.” 8
- “Service overall gave a bad taste to us.” 2
- “Concierge however was good and helpe...” 2
- “Guests can assemble their own soup or let the attentive staff whip up some eggs to order.” 15
- “Now, for us, check-in was very smooth. We received the keys to our room and we headed on up.” On camera1012:22
Food19 mentions · 7 filmed
- “Start your day with the hotel's signature Swiss Vitality Breakfast, offering a superb assortment of international and regional cuisine options.” 21
- “I've stayed at the RC Pudong and it was fantastic. Great service, room quality, and the breakfast is incredible” 13
- “The two on-site restaurants provide the finest Asian, International, European, Chinese and Cantonese dishes.” 19
- “Guests consistently praise the warm and professional staff, and the breakfast buffet is a highlight, offering an extensive variety of both Asian and Western dishes.” 21
- “The room service menu also looks quite good, relatively affordable for a 5 star hotel too” On camera73:31
- “The hot food was separated by which restaurant it came from, but honestly nothing tasted that great. It made for a rather weird and carb-heavy selection of dishes to be honest.” 14
- “Served in the lobby's spacious Flow Lounge and Bar, afternoon tea at the Swissotel Grand Shanghai is a relaxing experience filled with tasty tidbits and exquisite pastries.” 15
- “We had high expectations for our breakfast at the Swissotel Grand Shanghai and we were not disappointed.” 15
- “I did try to order in-room dining, but the menu was so limited I gave up.” 14
- “Tea & Coffee of course, though I will say, I found the canned water very gimmicky It's impossible to open without a bit of spray, they provided a lot of it at least” 7
- “Now, in my opinion, the design of this restaurant was a little bit too dark for me. It didn't scream high-end luxury. It also seemed a bit small as it was just very narrow and it did not feel that homey or cozy.” On camera1018:15
- “The food quality was pretty good, but again, it just didn't fit the vibe of the rest of the property.” On camera1018:27
- “however the dinner buffet on the ground floor was a bit disappointing with a limited selection and a high price tag of 80 Canadian do per person” On camera92:30
- “The options are quite extensive and even include Swiss cheeses. During our breakfast, we loaded our plates but held off on seconds so that we wouldn't be too full for lunch.” 15
- “Welcome to Swiss fantastic breakfast to fuel your day.” On camera200:00
- “Time to check out that complimentary breakfast buffet we were so excited about. And wow, they did not disappoint. Look at this bread. There's a huge variety here.” On camera62:58
- “Although the Swissotel offers fine dining options at Yuan Yuan and Moon's Steakhouse, we opted to grab a quick bite at the Cafe Swiss. Both the hamburger and wonton soup were generously portioned and well flavored.” 15
- “They have a fruit bar. They have basically everything you could ever want and need for breakfast. It absolutely amazes me how these hotels in Asia all have some of the most incredible breakfast spreads better than any hotel I've ever been to in the US.” On camera1016:57
- “The small coffee table wasn't very useful too in my opinion.” 14
Location26 mentions · 5 filmed
- “The location was convenient, with Shanghairen Jia nearby, where we could eat.” 3
- “The location next to the metro was unbeatable for getting around easily, especially from the airport.” On camera68:58
- “Above all, its location is exceptional, with a bustling commercial area nearby, convenient public transport, and excellent accessibility to major tourist attractions.” 8
- “The only downside is the base rooms are fairly small, but the hotels location and views are top-tier.” 13
- “The hotel is conveniently located near several large shopping malls such as City Plaza, Réel, Jing'an Kerry Center, and Plaza 66, and is close to attractions such as Jing'an Temple, Jing'an Park, Shanghai Grand Theater, and Shanghai Museum.” 5
- “Edit: for a great location with lots of restaurants and bars check out Donghu Collection Hotel. That area is great.” 23
- “Personally, the SSAW hotel is not my favorite location, it's on a busy road just off a tunnel.” 23
- “We're sorry, but accessible rooms are not available at this location” 16
- “The hotel is so well located- in the heart of the bustling Jing A district with malls, eateries, metro station, Jing A temple all just a short walk away.” 2
- “it has a pretty good location it's pretty close to nanging luu nanging road 2-minute walk Shanghai Museum Shanghai Bagan 11-minute walk U Garden uu in 11-minute Walk the Bund Yan 13-minute walk and also close to attractions like in Andy 2minute Drive Oriental Pearl Tower 2-minute Drive Shanghai Tower 3 minute drive Shang High World Financial Center 3-minute Drive” On camera90:41
- “Convenient to get to the 2 line for subway to avoid traffic. MO is slightly less convenient as it's a ten minute walk in a different direction.” 13
- “Position a short walk to everything we need, like Hanglung Plaza.” 3
- “Even the location, while good for sightseeing, may not suit business visitors who might prefer the Liujiazui business district instead.” 14
- “during my stay at the hotel I was impressed with its ideal location for exploring the city being just a short walk from nangjing Road and a pleasant 15minute stroll to the bun” On camera92:11
- “Its unbeatable location in the vibrant heart of Jing'an offers exceptional accessibility, being steps away from the Jing'an Temple metro station (lines 2, 7, and 14).” 21
- “Situated in the heart of the city and just meters from a metro station, the Swissotel Grand Shanghai is a great base for exploring Shanghai.” 15
- “URBN boutique hotel is nice but a little run down. The important things such as the beds are nice though just the hallways and cabinets etc could use a refresh. great location, right next to Jing'an temple.” 23
- “Central location suitable for business with good club lounge .” 2
- “The main positive of the hotel is the great location (if you prefer to be in Puxi rather than Pudong.)” 14
- “If you want a bigger hotel, Swissotel was recommended by a friend whos stayed there for a week. Great location as well” 23
- “And can we talk about how convenient it is to get to? You get in the airport and you're at the hotel in under an hour. It takes all the stress out of traveling.” On camera201:24
- “One of the standout features of the Swissotel Grand Shanghai is undoubtedly its location. While my group primarily used taxis, the hotel's proximity to Jing'an Temple Station, a hub for three subway lines, makes public transportation incredibly convenient.” 8
- “Also location-wise I think this hotel is one of the best in the city On the Nanjing Road Shopping street you have loads of shops and restaurants nearby And it's within walking distance of the Bund Plus right on a metro station so very easy to get around the city or to the airports” On camera77:27
- “Spotless, efficient hotel, it has exceptional location and drinks. Beautiful lobby...” 1
- “🏨 Located in the heart of Jing'an District, perfect for exploring both business and leisure hotspots.” 11
- “The hotel is ideally situated a few steps from West Nanjing Road's luxury shopping area and a short walk to Jing'an Temple and its metro station (Lines 2 & 7).” 21
View4 mentions
- “Would also really recommend going to the rooftop at Peninsula which had great drinks and an amazing view.” 13
- “🏨 City Views: Large windows showcasing Shanghai's skyline. I was charmed by the city skyline view! 🏙️” 11
- “The city view from my room at the Swissotel Grand Shanghai was truly spectacular. Given the hotel's central location in Shanghai, I hadn't anticipated such a stunning panorama, but both the daytime scenery and the glittering nightscape were breathtaking.” 8
- “The view is fine though if you want to look at the skyscrapers in Pudong, including Jin Mao Tower, Shanghai Tower, Shanghai World Financial Center and the Pearl Tower.” 14
Bathroom10 mentions · 4 filmed
- “Now, we're heading into the bathroom. This is probably one of my favorite bathrooms and definitely it's going to be top probably five bathtub views I've ever had in my life. This bathroom is just beautiful.” On camera105:25
- “And then around the corner here we have the beautiful shower. And yes, it does have the rainfall shower which is something that I look for. And the handheld marbling goes all the way to the ceiling. Very beautiful design.” On camera106:15
- “Annoyingly though, the rain shower was positioned quite close to the side, meaning occasionally bumping into the wall when showering.” 14
- “Another minor irritation with the bathroom was that after my first shower, when I returned there was an unpleasant musty smell. The problem seemed to go away and didn't occur again after showering, but it did suggest that the plumbing might be a little questionable.” 14
- “Around the corner here we have a little like makeup mirror with a little seat to sit down at. We have another toilet over here that does have a door that closes off, which is awesome.” On camera106:48
- “I just really want to take this time to show you our bathtub views again, just because this truly is one of the best bathtub views I've ever experienced.” On camera1015:02
- “If you're wondering about the bathroom - it was big. Really big. We never felt crowded when we prepped for a busy day of touring or wound down at the day's end. How could we with a shower big enough for two people but perfect for one?” 15
- “The shower was also awkward.” 14
- “Reflecting the generous size of the room, the bathroom at the Swissotel Grand Shanghai was also quite spacious. It featured a separate shower stall and bathtub, which was very convenient.” 8
- “The single and small vanity area is a little disappointing. If travelling as a couple, the lack of space might be a problem, considering the hair dryer takes up the shelf below the vanity top.” 14
Value10 mentions · 5 filmed
- “Otherwise, the rooms start here at about $180 to $200 per night, which is a really great value for what you get.” On camera1015:37
- “Would you book Okura though? Any recommendations? beekeeny • 2y ago It is the perfect hotel if you like cozy hotel with history that is well centered and convenient for public transportation with affordable price.” 23
- “If you're planning to stay here, the base rate here is about $180 to $200 for their basic room, which is actually really reasonable for US currency.” On camera1024:14
- “If you're concerned about finding good value for your money in Shanghai's hotel market, this suite stay at S$140 per night definitely stands out among other options.” 11
- “I'm here for a short night to pop around the city, and getting anywhere else has been a $2USD didi ride. Also enjoying a drink at the Park Hyatt right now and it also seems like a solid option, probably a bit more pricey compared to the Regent and if you have IHG status I'd go that route anyway.” 13
- “however the dinner buffet on the ground floor was a bit disappointing with a limited selection and a high price tag of 80 Canadian do per person” On camera92:30
- “So overall, a great hotel and definitely worth the money in my opinion” On camera78:04
- “It is the perfect hotel if you like cozy hotel with history that is well centered and convenient for public transportation with affordable price. The drawbacks is that room are quite old and need to be renovated.” 23
- “The combination metro and MAGLEV ride should take under an hour and will cost approximately RMB 55 ($9 US) at the time of our visit. We consider the Swissotel Grand Shanghai rates to be very reasonable considering the hotel's location, service and amenities.” 15
- “When we first walk in here, you can already see we have a little bathroom over here, a half bath with a toilet and sink. But even this half bath is just beautiful with the marbling going to the ceiling, the really cool light fixture, sink, just really expensive materials from the marbling even on the floor in there.” On camera101:32
Noise3 mentions
- “Enjoy spectacular city views from the double volume floor to ceiling windows.” 17
- “The hallway leading to the rooms was fully carpeted, which effectively dampened any noise from foot traffic. This ensured a quiet and peaceful environment inside our room, free from corridor disturbances.” 8
- “The elevator hall itself was stylishly designed, further enhancing the 5-star ambiance of the Swissotel Grand Shanghai. I was also pleased with the elevators' speed and availability, as there were several cars<seg_45> (operating), minimizing any wait times.” 8
Bed & Sleep4 mentions · 1 filmed
- “Maybe it was the fatigue, but the highlight of the room for me was the bed. I slept really well, and for once I didn't encounter the 'one pillow is too low but two pillows is too high problem'. I'm not saying the bedding is fantastic, but it worked well for me and I had a very comfortable sleep.” 14
- “The bed is extremely comfy and the sheets are some of the softest of any hotel I've stayed at” On camera71:14
- “The rooms are well appointed and the mattress ...” 2
- “For me, the bed and bedding are crucial aspects of any hotel stay, and the Swissotel Grand Shanghai did not disappoint. The bedding was exceptionally plush, enveloping me in comfort and ensuring a warm and restful night's sleep.” 8
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Noise rests on 2 sources — too thin to rely on.
- 23 sources carry no publication date, so we cannot tell how current they are.
Ask about Swissotel Grand Shanghai
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 22 sources for this property, and pulled 214 traveler insights worth knowing. Last checked 2026-08-24.
0
Editorial
18
Blogs & sites
4
Video reviews
0
Podcast segments
Breadth
50
Depth
52
Freshness
96
Watch this hotel
We keep reading Swissotel Grand Shanghai. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 23 cited sources▾
Everything quoted on this page.
- 1Swissotel Grand Shanghai | Executive Lounge & Poolbesthotelshanghai.comReview siteDate not stated12 quotes used
“Absolutely courteous staff, extensive breakfast and the room was perfect❤ It was a pleasant stay. It was a pleasant stay. An above average breakfast, lots of meals. Attentive service overall.”
Read originalbesthotelshanghai.com - 2Swissotel Grand Shanghai - Luxury Hotel In ...swissotel.comReview siteDate not stated7 quotes used
“The hotel is so well located- in the heart of the bustling Jing A district with malls, eateries, metro station, Jing A temple all just a short walk away.”
Read originalswissotel.com - 3SWISSOTEL GRAND SHANGHAI | ⋆⋆⋆⋆⋆ | CHINA ...swissotel-grand.shanghaicityhotels.comReview siteDate not stated3 quotes used
“The location was convenient, with Shanghairen Jia nearby, where we could eat.”
Read originalswissotel-grand.shanghaicityhotels.com - 4Hotel Swissotel Grand Shanghai - Reservingreserving.comReview siteDate not statedRead originalreserving.com
- 5Review: Swissôtel Grand Shanghai | Best 5-Star Hotel in ...going-anywhere.comReview siteDate not stated2 quotes used
“All rooms feature state-of-the-art facilities and luxurious design, with a choice of king or twin beds and the same room size of 35 square meters, except for suites.”
Read originalgoing-anywhere.com - 6YouTubeyoutube.comVideoDate not statedListened for quotes only4 quotes used
“The location next to the metro was unbeatable for getting around easily, especially from the airport.”
Read originalyoutube.com
Showing 6 of 23 cited · 22 read
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