Pudong Shangri-La, Shanghai
Pudong riverside hotel known for floor-to-ceiling Bund views, L'Occitane bath amenities, and attentive service.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Pudong Shangri-La is a high-rise luxury hotel known for its expansive Bund skyline views and proactive, attentive service. Rooms deliver high levels of comfort with plush beds, heated bathroom floors, and soaking tubs. However, some rooms suffer from noticeable noise caused by adjacent mall ventilation units or humming elevator motors. Dining can also be uneven, with certain dishes and main bar service falling short of club lounge standards. 211144
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests frequently praise the floor-to-ceiling Bund views, complete with in-room binoculars and skyline maps to admire the river. 418
- Service earns wide acclaim, highlighted by thoughtful touches like private check-ins over hot tea and alert staff continuously refilling drinks. 1817
- Bathrooms regularly impress with separate walk-in showers, bathtubs, double basins, and heated floors. 4518
- The beds are repeatedly commended for their comfort and high-quality linens. drawn from the full read
The catch
- While dining venues like Gui Hua Lou and YiCafe receive praise for appetizers and Har Kau prawn dumplings, other diners found select dishes like the xiao long bao disappointing. drawn from the full read
- Bathroom amenities draw mixed impressions, with club-level guests enjoying premium L'Occitane toiletries while others found the standard amenities cheap. drawn from the full read
Who it's for
- — Bund skyline views from Pudong
- — Club lounge guests seeking personalized service
- — Travelers who prioritize comfortable beds and deep soaking tubs
Skip it if
- — Light sleepers sensitive to elevator motor hums or mall ventilation noise
- — Guests expecting consistently top-tier Shanghainese dumplings
Seen on camera
24 moments · 4 videos · Pudong Shangri-La, Shanghai
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“what you get for this price is impressive the largest hotel Sports Complex in Shanghai including a 25 M heated indoor po…”
youtube.com3:04“the investment rewards you with some of shanghai's most spacious accommodations starting at 50 square m a worldclass spa…”
youtube.com4:02“the Heritage building with its restored Colonial Granda and a modern Tower with contemporary styling both offer stunning…”
youtube.com5:05“during my stay last winter I was impressed by the staff's ability to anticipate needs without being intrusive the Hallma…”
youtube.com11:27“Here's the reception area, but you can also do selfcheck-in if you'd like. For us, it was quite fast. I think it was les…”
youtube.com0:36“I love that the mirror doesn't fog up when you take a shower.”
youtube.com1:56“The bathroom and showers are separate, and they've got two sinks, which is great.”
youtube.com1:59“and then over here we've got the restroom bathroom it's all marble got a nice look all the amenities here”
youtube.com1:19“and it's not exactly a clear day today but this is my view of the west side of Shanghai Shanghai have to remember strang…”
youtube.com5:56“Let's check out our view. It's pretty nice. Too bad today's a very gray day, which is quite common in Shanghai.”
youtube.com1:21“We've got a sink with a lot of room for makeup. There's no bathtub, but a pretty wide shower.”
youtube.com1:46“their afternoon tea in the salon devil is another experience not to be missed featuring delicate pastries and premium te…”
youtube.com5:25“the lockbox is not as big as I thought it would be but I'll figure out a way to get my laptop in there”
youtube.com0:45“we have the front door right here everything is white and tan a little bit elegant and then we have the bathroom here lo…”
youtube.com0:00“You have to unpack it yourself to show that they are freshly cleaned. Also really like the heated handles so you can dry…”
youtube.com2:42“Very comfortable slippers. I was wondering what these are. I think they're popuri to make the room smell better.”
youtube.com2:57“located near the song Jang fanga ancient Pagoda this IHG property offers clean modern rooms starting at around $70 per n…”
youtube.com1:05“the hotel features free breakfast with both Western and Chinese options complimentary Wi-Fi throughout the property and…”
youtube.com1:18“what makes this property Stand Out is its exceptional value proposition you get the reliability of an international bran…”
youtube.com1:30“this waterfront property exemplifies refined Elegance with its contemporary design and exceptional service standards”
youtube.com3:48“what makes the Mandarin Oriental special is its attention to detail from the moment you're greeted by name at checkin to…”
youtube.com4:18“the harbor Plaza features spacious rooms starting at 40 square m multiple dining options including an authentic Cantones…”
youtube.com6:05“what makes this property special is its integration with the surrounding environment the hotel overlooks yingdong Lake P…”
youtube.com7:20“while the location might seem peripheral it's actually perfect for those attending events at the Exhibition Center or lo…”
youtube.com7:50Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Shangri-La Circle points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 98/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92- “The bathroom and showers are separate, and they've got two sinks, which is great.” 51:59
- “Speaking of hotel bathrooms, this one doesn't disappoint with double basins, L'Occitane amenities, a closed-off lavatory and bidet, an adjustable shaving mirror and a separate shower and bathtub - complete with a TV.” 4
Food
91Location
92- “Perfect location for our needs. Our room was well located.” 19
- “The Pudong Shangri-La scores top marks when it comes to a premium and convenient location. Step out of the lobby in under 10 minutes of walking, you can reach the subway station, Shanghai Ocean Aquarium, two prominent malls, the Oriental Pearl tower, the glass-clad Shanghai Apple store (yes, its worth a visit), the Bund sightseeing tunnel and a lot more.” 1
Noise
87- “As I recall, the first room they put me in had a constant sound of elevator motors swirling.” 2
Room
90Service
91- “But the moment you step inside the hotel, you are treated with utmost care, and the entire staff would go much beyond the extra mile to make you feel comfortable or should I say at home.” 1
- “We were mainly in awe of the staff behind the concierge desk, who were very courteous, helped us plan the day for sightseeing and even offered some interesting insights on our next destination, 'Beijing'.” 1
Bed & Sleep
93Value
82- “what makes this property Stand Out is its exceptional value proposition you get the reliability of an international brand without the premium price tag” 211:30
- “what you get for this price is impressive the largest hotel Sports Complex in Shanghai including a 25 M heated indoor pool multiple dining options ranging from the cooks interactive kitchens to the meat Steakhouse and spacious rooms starting at 42 square m” 213:04
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $$ usually buys
Scores 8 points above the mid-range median of 90, across 368 hotels in the same bracket. In Shanghai it sits level with the local median of 98.
- This hotel
- 98
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 101 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “what you get for this price is impressive the largest hotel Sports Complex in Shanghai including a 25 M heated indoor pool multiple dining options ranging from the cooks interactive kitchens to the meat Steakhouse and spacious rooms starting at 42 square m” On camera213:04
- “what makes this property Stand Out is its exceptional value proposition you get the reliability of an international brand without the premium price tag” On camera211:30
- “reaching the halfway point at number five is the harbor Plaza Metropolitan a hotel that punches above its weight class in terms of value” On camera215:38
- “room rates typically range from 150 to ining representing excellent value for a five-star International property” 21
- “rooms start around $300 per night but deliver exceptional value through their design amenities and service philosophy” On camera2110:15
- “room rates typically range from $3 $450 reflecting it prime location and historic significance” On camera214:54
- “The room was elegant and classically designed, but the view was the best part. Through our floor to ceiling windows, we looked out over the river and the surrounding city.” 18
- “Nothing beats the view from the Grand Deluxe River Room of Peninsula hotel and the luxury and ambiance of Park Hyatt.” 14
- “With separate living, working, sleeping and closet space, Horizon Premier Bund View: Grand Tower rooms could easily pass for junior suites. They also have quite a homely feel, with guests' initials embroidered onto the pillowcases:” 4
- “Very comfortable slippers. I was wondering what these are. I think they're popuri to make the room smell better.” On camera52:57
- “While the room size was more generous than the room I stayed in at the Jing An Shangri-La, there were elements that felt both cheap and dated.” 9
- “I voiced my displeasure and asked to be moved, and they put me in a rather amazing massive suite (it may have been the only thing they had available to upgrade me into at the time).” 2
- “Of course, Sir Elly's Terrace (at the Pen) is a force to be reckoned with. They have opened a new hotel in Shanghai Tower (J hotel) which lays claim to being the highest hotel in the world. The interiors, however, are not my cup of tea.” 3
- “The rooms are spacious by any international city standard, starting at a very comfortable 54-59 sqm/581-635 sqft.” 17
- “The room was elegant and classically designed, but the view was the best part.” 18
- “In the centre, adjacent to the window is a full-size executive writing desk. I could have spent a week working from here!” 9
- “I stayed at the Sukhothai right before the pandemic. Really liked it. Good decor, excellent breakfast. Convenient location.” 3
- “Vote best services for Ritz Carlton Pudong, hotel staffs recognise me all the time, when I told them I don't like the toiletries in the room, they gave me Acqua di Parma instead.” 14
- “Good view from room, location was convenient and breakfast was excellent” 19
- “I love the long sofa. I don't think I've ever seen a sofa this long in a hotel room. This makes the room really cozy.” On camera51:11
- “The location, cleanliness, comfort and friendliness were great! I would definitely recommend this hotel to anyone I know who will be visiting Shanghai.” 19
- “Perfect location for our needs. Our room was well located.” 19
- “Yes, it's somewhat touristy, but it's also a fantastic central location from which to explore the rest of Shanghai, not to mention all the incredible architectural sights within minutes walk, and the quintessential Shanghai view across the river from The Peninsula.” 17
- “I've gotten my shortlist down to the St Regis Bund, Edition and maybe the Ritz-Carlton Pudong (as I get a good rate there, but location seems suboptimal).” 12
- “what really sets this hotel apart is its proximity to hongo Transportation Hub you're just 15 minutes from both terminals of hona airport and the High-Speed Rail station I've used this hotel several times as my base when I need to catch early flights and the convenience factor cannot be overstated” On camera212:20
- “PH is a crowd favorite, but if you're planning to take the subway everywhere a little less convenient compared to others.” 3
- “while the location might seem peripheral it's actually perfect for those attending events at the Exhibition Center or looking to visit nearby attractions like AA Water Town just 20 minutes away” On camera217:50
- “located near the song Jang fanga ancient Pagoda this IHG property offers clean modern rooms starting at around $70 per night during low season and $90 during peak times” On camera211:05
- “If you are visiting as a tourist, the Four Seasons has an excellent location out of the choices you have suggested, and a great jazz club on the top floor next to the executive lounge.” 14
- “the hotel features free breakfast with both Western and Chinese options complimentary Wi-Fi throughout the property and a convenient location just 15 minutes from s Jang University Town” On camera211:18
- “The location in town is absolutely fantastic though and the facilities, from what I have used (admittedly not much - travelling for business) have been just fine.” 14
- “The Pudong Shangri-La scores top marks when it comes to a premium and convenient location. Step out of the lobby in under 10 minutes of walking, you can reach the subway station, Shanghai Ocean Aquarium, two prominent malls, the Oriental Pearl tower, the glass-clad Shanghai Apple store (yes, its worth a visit), the Bund sightseeing tunnel and a lot more.” 1
- “I stayed at the Sukhothai right before the pandemic. Really liked it. Good decor, excellent breakfast. Convenient location.” 3
- “Good view from room, location was convenient and breakfast was excellent” 19
- “the investment rewards you with some of shanghai's most spacious accommodations starting at 50 square m a worldclass spa featuring traditional Chinese medicine treatments and dining experiences like the Micheline recognized young eating restaurant” On camera214:02
- “The food selection is great, with 13 culinary theatre stations featuring Chinese, Western, South-East Asian, Japanese and European cuisine. However the quality was a bit hit or miss.” 9
- “The Ritz Carlton in Lujiazui is good with solid food and views.” 12
- “The Shangri-la in Qiantan (yes there are three Shangri-la's in Shanghai, not counting the Kerry Hotel) is the newest but with the smallest rooms and is quite far away from both the old town and the newer CBD's. Their Chinese restaurant is often prasied but I cannot agree with that based on my experience there.” 12
- “For lunch and dinner, a Chinese culinary experience awaits in Gui Hua Lou, where we'd strongly recommend the steamed 'Har Kau' prawn dumplings:” 4
- “their afternoon tea in the salon devil is another experience not to be missed featuring delicate pastries and premium teas served on fine bone china” On camera215:25
- “Lunch wasn't much to write home about (we went for Continental fare), but breakfast in the morning was pretty poor.” 17
- “Truthfully, I could have just ordered an array of appetizers, as they were all so different and delicious.” 18
- “Even if you are not staying at the Shangri-La, YiCafe is a must-visit for breakfast or meals.” 1
- “The peace Hotel offers a journey back in time with its meticulously restored public spaces including the famous jazz bar where octogenarian musicians will perform nightly and the elegant Dragon Phoenix restaurant serving traditional Shanghai cuisine” On camera219:20
- “Good view from room, location was convenient and breakfast was excellent” 19
- “the harbor Plaza features spacious rooms starting at 40 square m multiple dining options including an authentic Cantonese restaurant and a well equipped fitness center with an indoor pool” On camera216:05
- “Perched on the 36th floor is the chic Jade on the 36th. Offering an intimate and luxurious dinner setting it serves award-winning French cuisine.” 1
- “I loved how comfortable the restaurant was with its natural setting and usage of wood, while at the same time offering breathtaking views of the Bund and Shanghai.” 18
- “The dining tables are at a great height for laptop work, and the staff proactively offered coffee and to remove the tablecloth and place settings, making the space feel more 'office-like':” 4
- “With seven restaurants in the hotel, guests have plenty of dining options.” 13
- “I think I used my credit on room service and of course enjoyed the breakfast and late check out.” 2
- “You get great service, access to meeting rooms, complimentary snacks, drinks, suit pressing, and shoe shining! We had breakfast there once, which was a slimmed down version of their main buffet, but worth it for the privacy.” 18
- “I stayed at the Sukhothai right before the pandemic. Really liked it. Good decor, excellent breakfast. Convenient location.” 3
- “The Club, on the other hand, offers a very limited choice of breakfast options in comparison to a quaint and relaxed setting.” 1
- “the Heritage building with its restored Colonial Granda and a modern Tower with contemporary styling both offer stunning views of either the boond or the pong Skyline” On camera215:05
- “The view from the Hyatt on the Bund is also pretty nice because you see both Pudong skyline and the old Bund at the same time but I wouldn't recommend staying there as it's not close to anything.” 14
- “When you're finished for the day, binoculars and a skyline map help you take in and appreciate the Bund view through the room's floor-to-ceiling windows... ... which gets more spectacular by the evening:” 4
- “I don't have a view I mean there's something in the corner but yeah look at the tower the globe whatever they call it famous thing” On camera113:39
- “But if you're not tired of the view of the Bund, Bulgari has the better view.” 3
- “Favorite view though is still the then-FS now-Regent Pudong.” 3
- “positioned directly on the Bund with unparalleled views of the pudong skyline this property represents the Pinnacle of classic luxury Hospitality in Shanghai” On camera218:08
- “what makes this property special is its integration with the surrounding environment the hotel overlooks yingdong Lake Park offering a tranquil setting rare in buling Shanghai” On camera217:20
- “during my stay last winter I was impressed by the staff's ability to anticipate needs without being intrusive the Hallmark of truly exceptional Hospitality” On camera2111:27
- “Fine service and the rest. Would be thrilled to stay there again.” 14
- “The Shangri-la in Lujiazui is a bit old but their service is really top-notch.” 12
- “The Shangri-la in Jingan is considered a flagship store, and their grill/steakhouse is pretty good with attentive servers and good meat.” 12
- “There we had a private check in, over hot tea and pastries as we got settled into our new surroundings. After the formalities, we were gifted with a set of pillow cases that had our initials embroidered on them...such a unique and thoughtful touch!” 18
- “Hier war der Service leider, genauso wie beim Frühstück, signifikant schlechter als in der Lounge. Wer Lounge-Zugang hat, hat daher kaum einen Grund die Bar aufzusuchen.” 20
- “But the moment you step inside the hotel, you are treated with utmost care, and the entire staff would go much beyond the extra mile to make you feel comfortable or should I say at home.” 1
- “Here's the reception area, but you can also do selfcheck-in if you'd like. For us, it was quite fast. I think it was less than 10 minutes.” On camera50:36
- “As you would expect from a hotel (owned and) managed by The Peninsula brand, service is exemplary - somewhat formal in style but always exuding an air of approachability.” 17
- “Let's check out our view. It's pretty nice. Too bad today's a very gray day, which is quite common in Shanghai.” On camera51:21
- “Breakfast was plentiful fresh and varied Staff were pleasant and helpful. It would have been better if the reception staff on our arrival could speak some English. On checkout, the gentleman could speak English very well.” 19
- “We were mainly in awe of the staff behind the concierge desk, who were very courteous, helped us plan the day for sightseeing and even offered some interesting insights on our next destination, 'Beijing'.” 1
- “what you receive in return is shanghai's most iconic address spacious accommodations starting at 50 square m and the legendary St Regis Butler service available to all guests” On camera218:27
- “The lobby and check-in area of the Pudong Shangri-La Grand Tower are expansive. There are plenty of check-in desks along the length of the building, with little wait to check in and out.” 9
- “You have to unpack it yourself to show that they are freshly cleaned. Also really like the heated handles so you can dry your towels.” On camera52:42
- “Breakfast was plentiful fresh and varied Staff were pleasant and helpful.” 19
- “The service is excellent. Not too intrusive. It's just right.” On camera56:38
- “I could have come dressed up or casual and still received amazing service as we sipped on wine all night.” 18
- “Of the properties you listed, the St. Regis in Jingan is considered one of the less good SR's, the MO in Lujiazui also one of the less good MO's, the Portman Ritz Carlton has good service but is quite old, the SR on the bund is a recent re-badge, the WA in Qiantan is quite new so not sure about its service levels, while the W and Edition are generally OK.” 12
- “Stayed there but unrelated to FHR, thought the hotel and service was very good.” 2
- “this waterfront property exemplifies refined Elegance with its contemporary design and exceptional service standards” On camera213:48
- “what makes the Mandarin Oriental special is its attention to detail from the moment you're greeted by name at checkin to the handwritten welcome notes and fresh fruit in your room” On camera214:18
- “Staff were always alert to our needs and wants without being intrusive, and at the restaurants we never sipped a last sip without the water or drink being appropriately refilled.” 17
- “The housekeepers were so meticulous that they even folded my dirty gym clothes!” 18
- “I'd vote for the PH Shanghai. Truly a great experience I had there. Stunny facilities and great service.” 14
- “The bathroom and showers are separate, and they've got two sinks, which is great.” On camera51:59
- “and then over here we've got the restroom bathroom it's all marble got a nice look all the amenities here” On camera81:19
- “We've got a sink with a lot of room for makeup. There's no bathtub, but a pretty wide shower.” On camera51:46
- “Speaking of hotel bathrooms, this one doesn't disappoint with double basins, L'Occitane amenities, a closed-off lavatory and bidet, an adjustable shaving mirror and a separate shower and bathtub - complete with a TV.” 4
- “I love that the mirror doesn't fog up when you take a shower.” On camera51:56
- “we have the front door right here everything is white and tan a little bit elegant and then we have the bathroom here looks like like a granite or fog Granite” On camera110:00
- “The closet was huge, as was the bathroom with a separate shower and tub.” 18
- “The bathroom was not quite as modern as the Jing An Shangri-La, but did the job for a one night stay nonetheless. One criticism was that the marble tiles in the shower were beginning to crack along the edges of the wall.” 9
- “The bathroom amenities looked very... cheap.” 9
- “Stocked with L'Occitane amenities, the bathroom was equally spacious with Mediterranean-styled wash basins and a soaking tub with TV.” 1
- “irmont Peace hotel, the bathroom is very big and great design.” 14
- “As I recall, the first room they put me in had a constant sound of elevator motors swirling.” 2
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 21 sources carry no publication date, so we cannot tell how current they are.
Ask about Pudong Shangri-La, Shanghai
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 21 sources for this property, and pulled 147 traveler insights worth knowing. Last checked 2026-08-24.
Watch this hotel
We keep reading Pudong Shangri-La, Shanghai. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
3 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 21 cited sources▾
Everything quoted on this page.
- 1Pudong Shangri-La Reviewluxurylaunches.comReview siteDate not stated9 quotes used
“But the moment you step inside the hotel, you are treated with utmost care, and the entire staff would go much beyond the extra mile to make you feel comfortable or should I say at home.”
Read originalluxurylaunches.com - 2Pudong Shangri-La review/tips? : r/AmexPlatinumreddit.comForum threadDate not stated4 quotes used
“As I recall, the first room they put me in had a constant sound of elevator motors swirling.”
Read originalreddit.com - 3Best hotel in Shanghai post-covidflyertalk.comForum threadDate not stated11 quotes used
“PH is a crowd favorite, but if you're planning to take the subway everywhere a little less convenient compared to others.”
Read originalflyertalk.com - 4Review: Pudong Shangri-La, East Shanghai hotelexecutivetraveller.comReview siteDate not stated5 quotes used
“Speaking of hotel bathrooms, this one doesn't disappoint with double basins, L'Occitane amenities, a closed-off lavatory and bidet, an adjustable shaving mirror and a separate shower and bathtub - complete with a TV.”
Read originalexecutivetraveller.com - 5Shangri-La Qiantan in Shanghai Review - When Luxury meets ...youtube.comVideoDate not statedListened for quotes only11 quotes used
“The bathroom and showers are separate, and they've got two sinks, which is great.”
Read originalyoutube.com - 6Pudong Shangri-La Shanghai | Grand Tower Premier Bund ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
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