$$
Grand Hyatt Shanghai
A Pudong high-rise hotel offering sweeping skyline and Huangpu River views alongside spacious, dated guest rooms.
Exceptional · Deep coverage · read from 22 sources · 227 traveler insights
90
RoomExpert Score
Exceptional
The verdict
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Grand Hyatt Shanghai occupies a prime position in Pudong with sweeping views of the Huangpu River and the city skyline. Guests reliably praise the comfortable beds, spacious layouts, and convenient access to the Jin Mao Tower and Oriental Pearl TV Tower. However, the property shows its age through dated decor, spotty in-room Wi-Fi, and small walk-in showers. Check-in operations also suffer from congested lines and occasional lapses in porter service. 128218
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the expansive vistas of the Shanghai skyline and Huangpu River from high floors and the 87th-floor Cloud 9 bar. 5102
- Beds reliably deliver quality sleep with comfortable mattresses, plush pillows, and decent linens. 749
- The Pudong location provides easy access to the Oriental Pearl TV Tower and Shanghai Tower along the elevated walkway. 12810
- Bathrooms feature luxurious slippers and marble-framed bathtubs, though the walk-in showers are noticeably cramped. 1718
The catch
- Dining opinions diverge, with some guests praising breakfast items like potstickers and Shanghai-style salty soy milk, while others describe the evening spread as mediocre with very little variety. 47
- Reviewers are split on the Pudong setting, with some valuing the quiet proximity to major skyscrapers and others finding the neighborhood boring compared to the Bund across the river. 21
Who it's for
- — Business travelers working in Pudong
- — Guests wanting sweeping high-floor skyline views
- — Sightseers visiting the nearby Jin Mao and Oriental Pearl towers
Skip it if
- — Travelers expecting modern room renovations and updated bathrooms
- — Guests who want vibrant nightlife right outside their doorstep
- — Anyone sensitive to spotty in-room Wi-Fi or slow check-in queues
Seen on camera
24 moments · 2 videos · Grand Hyatt Shanghai
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the deep fried River eel was a 3.5 out of 5 it was a bit unevenly seasoned but the bits that were seasoned well were abs…”
youtube.com13:49“today we had the beautiful Grand Hyatt Shanghai jin mao tower on the 79th floor and I got the diplomat suite on the stay…”
youtube.com0:02“so this room is much much lighter in terms of color scheme than the other ones which are more traditional and I've been…”
youtube.com2:32“outside just not a crazy view the Le Shanghai isn't as tall as the same or as some other buildings here so and we're on…”
youtube.com1:56“and this is the super long sofa as you can see like you can literally sleep here with two people like lying down and it'…”
youtube.com2:37“down here is the aforementioned unlimited mini bar so upon checking they'll tell you that they'll be restocking this min…”
youtube.com4:00“the thing that they included in this room that is very nice again the details is that there's a sink in the toilet room…”
youtube.com6:07“overall the shower Suite is very large very spacious you can probably fit like four people in here if you really wanted…”
youtube.com6:31“The other thing in the shower room is actually this bathtub when we first came in we thought this room just didn't have…”
youtube.com6:51“another thing I've noticed actually is that the amenities are very nice so this little box contains your toothpaste toot…”
youtube.com7:23“The change rooms are clean and stocked with amenities plus lots of lockers with PIN codes for you to store your stuff”
youtube.com12:05“update these ropes are amazing they are so comfy on the inside and out look at this it's like a really soft plushy mater…”
youtube.com12:13“oh and these slippers are the absolute best they're so luxurious and comfortable probably the best hotel slippers we've…”
youtube.com12:28“we wanted to highlight the pastries specifically for being both beautifully made and scrumptious”
youtube.com13:19“this breakfast spread is the perfect way to start the morning”
youtube.com13:25“the deep fried halet gets a 4.5 out of 5 it was one of our favorites”
youtube.com13:43“the marinated jellyfish is a 3 out of five it was pretty decent but I've had comparable jellyfish from those ready to ea…”
youtube.com13:59“the deep fried pork neck was four out of five it was crispy on the outside and soft on the inside”
youtube.com14:08“the stewed Lotus root is a sweet dish and it gets a three out of five from me but you will probably like it more if you…”
youtube.com14:14“the marinated Chinese kill was my least favorite appetizer dish it was really sour and by the way this is not the curly…”
youtube.com14:22“the first is a brazed fish soup which I would give three out of five the flavor was a little bit one note and the textur…”
youtube.com14:38“the double boiled mushroom soup gets 3.5 out of five it has only two types of mushroom and again it just wasn't very int…”
youtube.com14:46“next is the seafood section the brazed fresh Abalone comes with a whole Abalone a broccoli floret although the menu says…”
youtube.com14:56“the steamed white fish is cooked in chicken oil with Chinese preserved vegetables it tasted weird to us and also was rea…”
youtube.com15:13Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$260est. per night
World of Hyatt member rate · King Guest Room
Keep: World of Hyatt points · elite nights · eligible benefits
Expedia
$270est. per night
Public rate · King Guest Room
Forfeit: World of Hyatt points · elite nights · eligible benefits
World of Hyatt benefits may not apply.
Award stay: about 32,000 World of Hyatt points a night. Availability not checked.
RoomExpert read
Booking direct costs no more here and keeps World of Hyatt points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$260est. per night
Estimated range: $233–$339
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92read from 1 source · Deep coverage
Food
88read from 12 sources · Deep coverage
- “this breakfast spread is the perfect way to start the morning” 713:25
- “If you are so much into buffet like myself, then do not miss this namesake restaurant ON56 (食在56). Its buffet experience is complemented by an unbeatable panoramic view of Shanghai through their floor-to-ceiling windows. ON56 delivers an array of exquisite delicacies.” 20
Location
91read from 1 source · Deep coverage
Room
90read from 1 source · Deep coverage
Service
87read from 1 source · Deep coverage
Bed & Sleep
91read from 1 source · Deep coverage
Where it is, how to reach it
88 Century Avenue Jin Mao Tower, Pudong New District
Shanghai, Shanghai Region
200121 Asia
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$ usually buys
Scores level with the mid-range median of 90, across 368 hotels in the same bracket. In Shanghai it sits 8 points below the local median of 98.
Price bracket
$$
Mid-range
- This hotel
- 90
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 1 mention
- 1 mention
- 1 mention
- 1 mention
- 1 mention
- 1 mention
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Service
77
Value
71
Bathroom
69
Room
66
Food
65
Location
51
Bed & Sleep
5
View the 144 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room38 mentions · 4 filmed
- “I have stayed at the GH, Andaz, and HotB, my favorite is Hyatt on the Bund. Incredible views, even from a non-suite room, and a fantastic Club lounge (better than GH imho).” 5
- “The room had beautiful view of Pudong and the river.” 18
- “Additionally, I'll add that the WiFi connectivity in the hotel can be spotty at times, especially inside the room. This can certainly be annoying if you are trying to do some proper work.” 9
- “so this room is much much lighter in terms of color scheme than the other ones which are more traditional and I've been staying in China now for almost three weeks I had my fair share of traditional rooms so I'm really really happy that I was able to stay in here today” On camera222:32
- “Lighting is one of the room's highlights. Rather than harsh ambient lamps, it uses soft spotlights that create a warm, inviting glow. At night, the effect feels cosy and almost theatrical, framing the city views outside.” 9
- “today we had the beautiful Grand Hyatt Shanghai jin mao tower on the 79th floor and I got the diplomat suite on the stay which is very beautiful as you can see already” On camera220:02
- “The TV console and desk arrangement still looked smart, particularly with the added addition of a portrait of the Jin Mao Tower sitting atop various plugs and ports, many of which became obsolete at least a decade ago.” 12
- “Can I please have unlimited DSUs? Now this is a room.” 21
- “Next to the bed, a faded armchair and ottoman was placed adjacent to a side table, atop which was a fruit bowl.” 12
- “As with most of the property, my room was almost certainly in its original interior design, now somewhat past its prime.” 12
- “The view you get form the suite @ hyatt on the bund is unbeatable, you have to try it next time you are there !” 5
- “Next to it, a large glass desk with two chairs can double as a dining table. The layout is highly practical, something rarely seen in newer hotel designs. For real, they genuinely don't make rooms like this anymore!” 9
- “Nespresso machine in the room didnt seem to work - notified them at checkout - they were quite apologetic” 4
- “The room had beautiful view of Pudong and the river. However, that was the only positive. The room feels really dated.” 18
- “Views over the river, and Pudong, outstanding, and the suite was amazing.” 5
- “My room was gigantic with a bathtub I could chill in while admiring the scenery - and I wasn't even in a suite.” 18
- “Beautiful views - even from the lowest guest room floor” 4
- “Another drawback was the presence of a really peculiar strong musky smell that was present throughout the hotel and extremely noticeable in my room. It's hard to describe, but if you're sensitive to strong odors, this may be a problem as at times it was overbearing.” 16
- “Best of all, the desk contained a pair of universal power plugs and USB charger: that is always greatly appreciated.” 11
- “The bund view suite at Hyatt on the Bund. Fantastic view.” 5
- “The room was recangular-shaped (though it appeared more triangular) and while simple in design, quite attractive.” 11
- “they lied about having coffee maker in the room. There was only a water kettle and nestle instant coffee packs. I stayed at Urcove Jingan and even they had nepresso machine in each room. How does a Grand Hyatt not even have that?” 18
- “and this is the super long sofa as you can see like you can literally sleep here with two people like lying down and it's pretty comfortable a decent amount of firmness and it has two nice some nice pillows” On camera72:37
- “While the suite was located on the 87th floor, unfortunately the building's design meant much of the window was blocked out by iron cross bars. The end result is a much less immersive viewing experience then the Park Hyatt and really does take away some of the wow factor.” 16
- “Views from the Grand Hyatt Shanghai are amazing. We had a room at the 75th floor and views during the day and especially during the night, were amazing.” 10
- “Nespresso machine present but old and leaks with every use.” 18
- “I also love Hyatt regency in nearby souzhou city and its suite is stunning.” 5
- “Power sockets were built into the frame either side of the bed, and retro control panels straight out of the 90s were placed on both bedside tables for the room's lighting, sagging curtains and alarm clock feature; these panels were slightly temperamental and at one point in the middle of the night decided to automatically turn all of the room's lights on.” 12
- “down here is the aforementioned unlimited mini bar so upon checking they'll tell you that they'll be restocking this mini bar and everything in here is complimentary” On camera74:00
- “While the hotel is quite old, the rooms was still quite well maintained though I would have expected a refurbished room for the rate they are asking.” 1
- “The bedroom itself has plush carpeting and feels very spacious.” 1
- “My room was on the 68th floor and offered great views of the city skyline.” 11
- “The living area is well designed, with a huge Chinese traditional brush painting as the backdrop, with a red sofa and small coffee table underneath.” 16
- “The views from the window seats are quite spectacular as you can see the Bund and the Pearl Tower in the distance.” 16
- “The bedroom itself was decently sized, with a queen-size bed accented by a feature wall citing a Chinese poem.” 12
- “The minibar was quite sparsely appointed, and featured Twinings tea in addition to a coffee machine. I would have liked to have seen a slightly more authentic Chinese tea offering here.” 12
- “At 42 sqm (452 sqft), the room feels spacious and airy thanks to its clean and simple design. While the furniture is arranged in a way typical of an older hotel, the layout feels remarkably fresh.” 9
- “Upon checking in, I enquired if I could get a room with a river view. Surprisingly, the front desk agent obliged and moved me to a nicer room from what I had reserved.” 1
Service29 mentions · 3 filmed
- “Horribly long check-in with people cutting in line, no globalist recognition or similes, non-existent room service (tried calling 5 times over 30min) and below average breakfast.” 18
- “I thought the evening spread during my last stay was mediocre and could do no worse. I was wrong. This time was worse. Very little variety, and the quality and taste were "garbage".” 4
- “The check in area is a little small for a hotel that big and can get backed up. But they are usually quite nice and have given me the letter.” 18
- “The worst GH I've ever seen. Too old and dirty.” 18
- “I found the service to be attentive, but like the Park Hyatt conversational fluency in English is quite limited.” 16
- “I stayed at Alila when they just opened this September. Despite being a new hotel, they provided top-notch service.” 18
- “Even so, I noticed that staff rarely greeted guests or smiled unless approached. Perhaps this is due, at least in part, to a language barrier?” 9
- “Check-in lines were horrible, both in terms of organization and waiting time. Eventually we had to push our way to the front and pull our status card-people were literally just cutting in front of us in line.” 11
- “Long queues at check in with people complaining about various things. Only 2 working at the desk, slow long wait.” 18
- “My least favorite would be the Andaz, love the location but there is no lounge and service in the restaurant was poor.” 5
- “Never any issues at check in or checkout besides sometimes some line or wait time.” 18
- “Service at the Grand Hyatt is friendly, but not especially personal - about what you'd expect from a hotel of this size. At guest-facing points like reception or the spa desk, staff were warm and courteous, though their responses often felt more reactive than proactive.” 9
- “Despite the hectic atmosphere, I appreciated how efficiently and tirelessly the reception staff worked to keep things moving smoothly.” 9
- “Concierge don't speak English or don't want to. Never heard of customer service.” 18
- “I stayed at the Hyatt on the Bund a couple years ago and really loved it. It's cheaper than the other Hyatt hotels, but still quite nice, and very well situated at the north end of the Bund.” 5
- “however a caveat is that the service is slow and they take a while to bring out each dish so you should arrive at least 2 hours before last call to make sure you have enough time to sample all the dishes you want” On camera717:13
- “The check in area is a little small for a hotel that big and can get backed up.” 18
- “Soon, I was greeted by the friendly Dong Fang, who spoke excellent English.” 9
- “the pigeon dish is a 4 out of five it's also nice that they provide gloves with this dish so you can Chomp freely without getting your hands dirty” On camera715:30
- “Lounge could definitely be improved - desserts in afternoon and evening were fine for China - but tortilla chips had very bad texture to me - also the floor was quite sticky on my shoes - friendly staff and good views, though” 4
- “Check-in: The check-in experience was awful. I used the two FNA for the stay. They didn't bother to check my reservations and link the two nights together. I had to remind the check-in person.” 18
- “Despite being a new hotel, they provided top-notch service.” 18
- “another thing I've noticed actually is that the amenities are very nice so this little box contains your toothpaste toothbrush parac comb and like you have your Q-tips and stuff” On camera77:23
- “Perhaps this is due, at least in part, to a language barrier? That said, I was impressed by how many staff members spoke decent English, at least in most guest-facing roles. In fact, their consistency in this regard was the strongest of any hotel I stayed at on this trip.” 9
- “The service was kind of meh though. Hard to wave down a server to get more coffee.” 18
- “One complaint about the property: the concierge/guest services team in the lounge left much to be desired. Oh, they were very friendly and delivered great food-related service in the lounge, but proved unable to help me on what should have been an easy matter.” 11
- “michou828 • 2y ago Same as GH. Same as GH. Old, bad service, and doesn't give a shit about globalists. And forget about ever getting a suite upgrade at checkin.” 18
- “The worst experience was during checkout. To my surprise, the checkout person presented a invoice/bill for two nights stay. I told the person I used two FNA for my stay so why was there a invoice?” 18
- “Strange because just across the river there is Hyatt on the Bund, which although also dated before the renovation, had superb service.” 18
Location9 mentions
- “While Pudong may not be the city's most traditional tourist area, it offers plenty to see, especially for those interested in contemporary architecture and modern attractions. Moreover, the Bund is just one subway stop away from Lujiazui, placing many of Shanghai's most famous landmarks within easy reach.” 9
- “The tower is located in the Pudong area of the city and is conveniently connected to the elevated walkway that runs down to the Oriental Peal TV Tower and the Huangpu River.” 12
- “The hotel is located in Pudong across from the Bund where the real nightlife and fun of Shanghai takes place. Pudong is a boring area with nothing to do.” 21
- “Grand Hyatt Shanghai is in the ideal location to explore the top attractions with Jin Mao Tower, Shanghai Tower and the Oriental Pearl Tower all within 0.8km of the door.” 8
- “Grand Hyatt Shanghai is ideally located in the Jinmao Tower, offering easy access to the top attractions and business districts.” 8
- “Owner of GH is infamous for not wanting to spend any money on their properties. Shame because it's such an ideal location.” 18
- “My least favorite would be the Andaz, love the location but there is no lounge and service in the restaurant was poor.” 5
- “The central location in Pudong, combined with the amazing views and comfortable rooms made this a perfect, last minute stay in Shanghai.” 10
- “Views over the river, and Pudong, outstanding, and the suite was amazing. It's also on the Bund, so close to everything. Highly recommend.” 5
Value5 mentions · 1 filmed
- “All that for... under $200 a night before tax. Where else in the world are you going to get such a good deal?” 18
- “Breakfast was similar with the feeling that everything is done on the cheap to save money.” 18
- “For my two-night stay, I paid CNY 997 per night, equivalent to about USD 139 or GBP 108 - undoubtedly an incredible deal.” 9
- “cash RS here aren't super cheap for an agent Hotel however given what we've seen so far as well as what you'll see in the video I think the cash rates are pretty reasonable” On camera718:02
- “To sum it up, the hotel is pretty impressive and with rates of around RMB1,800 to 2,200 ($261 to $321) it is not cheap.” 1
Bathroom22 mentions · 4 filmed
- “Bathroom is OK with a separate bath and shower. In the shower there isn't a hand-shower though and the single bathroom sink area is a bit small.” 10
- “The walk-in shower was also the smallest I have ever seen. Very cramped and lots protruding metal bars in there that make it easy to bump your elbow into one when showering.” 18
- “Shower was ok. Adequate size and accessibility.” 18
- “The bathroom was unsurprisingly impressive.” 21
- “overall the shower Suite is very large very spacious you can probably fit like four people in here if you really wanted to conserve water” On camera76:31
- “The bathroom feels like a grotto and the 2005 RGB disco lighting weirded me out.” 18
- “Inside was another spacious bathroom with a huge bathtub encased in marble and a walk-in shower.” 1
- “Bathed in warm yellow light, the marble and mirror-clad space feels elegant and has aged remarkably well. Despite the hotel's age, the bathroom has been maintained so well that it could easily pass for a more recent design.” 9
- “While the layout impressed me, the water pressure and temperature were inconsistent, often fluctuating during use. This is perhaps unsurprising given the building's age and the hotel's lofty height.” 9
- “A large bath, walk-in shower (only two thirds enclosed and complete with massage jets), separate toilet room and glass basin, might have all been dated but were clean and comfortable to use.” 12
- “With the nice bathroom, there was also a complete set of amenities to match. As usual the toiletries are June Jacobs branded while there was a wooden tray under the vanity counter with a neat stack of boxed amenities from toothbrushes to disposable shavers.” 1
- “The bathroom was very spacious, with a full tub and separate shower.” 11
- “Adding to this, there was a subtle yet lingering odour of sewage in the shower area adjacent to these facilities.” 9
- “so then on the right side here is the bathroom the sink area is rather small it's like a glass glassing kind of thing” 17
- “I dislike the rooms at Andaz and prefer Grand Hyatt or Park over it. The bathroom feels like a grotto and the 2005 RGB disco lighting weirded me out.” 18
- “the thing that they included in this room that is very nice again the details is that there's a sink in the toilet room out separate from the vanity and separate from the shower” On camera76:07
- “we had a small leak under our vanity which put one of our s out of commission so that was definitely a low light” On camera718:49
- “The bathroom, running in parallel to the hall, was spacious.” 12
- “The other thing in the shower room is actually this bathtub when we first came in we thought this room just didn't have a bathtub but it actually does and it's I mean it's something special where it doesn't really have a view or anything but it does seem pretty cozy it's pretty large I'm sure the Eves are nice and and it's pretty good place to kind of just chill out relax” On camera76:51
- “Finally, at the far end of the bathroom sits a small toilet room, complete with a wall-mounted phone. Unfortunately, little has been updated here, and you won't find a bidet - let alone the excellent TOTO Neorest toilets featured at the Kempinski Hotel Hangzhou.” 9
- “Good washlet on the toilet” 4
- “Shower pressure was strong and good” 4
Food35 mentions · 11 filmed
- “Pastry Boutique (精饼屋) on 1st floor is a modern social space providing quality Espresso single origin coffees, handmade cakes, pastries and chocolates, which are ideal for gifting or a casual moment.” 20
- “Service was a little slow and unsure on both this and a subsequent more recent visit, but food quality is good if ultimately not terribly memorable; you're mainly dining here for the views, after all.” 12
- “I took breakfast each morning at On 56, recently refurbished and featuring two separate buffets and dining rooms; one for Asian and one for Western cuisine (although you can of course visit both buffets). Views of the Shanghai skyline from here are spectacular and less vertigo-inducing than from the rooms.” 12
- “Horribly long check-in with people cutting in line, no globalist recognition or similes, non-existent room service (tried calling 5 times over 30min) and below average breakfast.” 18
- “Breakfast was also tremendous in the lounge, offering a full buffet with excellent variety.” 11
- “The third hideaway on 56th floor is Kobachi (日珍) , a stunning open kitchen Japanese restaurant which serves freshly imported ingredients and seafood. The restaurant is perfect for food lovers of superb sushi, sashimi and yakitori in particular.” 20
- “Had to ask - but Globalists can do restaurant breakfast - which was fine - good omelet, hashbrown okay but maybe could be more fresh, actually pretty good machine coffee” 4
- “to be honest I'm a bit confused why this eel tofu Clay Pot dish is in the vegetables part of the menu because there isn't a lot of Veggie going on however the tofu was quite delicious the soup was really good too five out of five” On camera715:41
- “What I always appreciate is if a hotel lets you choose which breakfast you want to opt for; the breakfast in the lounge or the general breakfast. Very often, the latter is a lot better and more extensive. Luckily the Grand Hyatt Shanghai lets you choose!” 10
- “Only the 'Cloud 9' restaurant was still open - and we had just a few minutes to order our food. Not something I expected from a big hotel in a city like Shanghai. Cloud 9 sits at the 87th floor so views are even more spectacular. Food was OK but nothing exceptional.” 10
- “The food and alcohol were also quite good.” 18
- “we wanted to highlight the pastries specifically for being both beautifully made and scrumptious” On camera713:19
- “Room service was slow. Plates cutlery all greasy. Food cold and everything tasted like it was cooked in reused pork lard.” 18
- “another word about the club lounge a club lounge in the evening was really excellent and on the weekend the breakfast goes until 11 o'clock so that's really nice as well” On camera224:03
- “Breakfast is served until 10 AM on the weekdays and 11:00 AM on the weekends with vast spread of cold cuts and pastries. There's also a dedicated chef that cooks you various egg dishes and freshly made wonton soup, which was quite savory!” 16
- “The grand club has evening cocktails, which serves complimentary alcohol & food from 5:00-8:00 PM. I found the quality of the food spread to be superb and the service was amazing.” 16
- “The hotel has several restaurants but you might want to double check the opening hours. When we wanted to visit some of the restaurants at 9PM most of them were already closed which seemed very early.” 10
- “The buffet had a lot of choices split between Western and Chinese. They were just okay.” 18
- “the marinated Chinese kill was my least favorite appetizer dish it was really sour and by the way this is not the curly Leaf kale you may be expecting it's more like cus” On camera714:22
- “wearing the Ala brand I had high expectations going to the state I would say that this property has exceeded most of them with the highlights being the room amenities pool and breakfast” On camera718:37
- “Room service was slow. Plates cutlery all greasy.” 18
- “Yes, I tried the breakfast at the club and their restaurant. They were both fine. Nothing spectacular. The buffet had a lot of choices split between Western and Chinese. They were just okay.” 18
- “If you are so much into buffet like myself, then do not miss this namesake restaurant ON56 (食在56). Its buffet experience is complemented by an unbeatable panoramic view of Shanghai through their floor-to-ceiling windows. ON56 delivers an array of exquisite delicacies.” 20
- “overall the food here was great and you should know that these ratings are comparing the dishes to each other so even a three out of five here was really good compared to most other buffets” On camera717:04
- “A large evening spread offered a worldwide cuisine of excellent food. After the horrible food on China Eastern, I was happy to order a heaping plate of pasta which was cooked to order then delivered to our table.” 11
- “Food cold and everything tasted like it was cooked in reused pork lard.” 18
- “with it being so new there are still some quirks and iron out such as lunch” On camera718:46
- “next is the seafood section the brazed fresh Abalone comes with a whole Abalone a broccoli floret although the menu says this should be Shanghai bok choy and a small portion of rice with just enough oyster sauce to pair with the rice this was delicious four out of five” On camera714:56
- “the final section is dessert and it's pretty small but we liked both of the ice creams we got the vanilla ice cream is 4.5 out of 5 and the frozen yogurt gets a solid five out of five” On camera716:42
- “From this review seems the GH has really improved the Club lounge. When I stayed there a couple of years ago the food selection was quite minimal.” 5
- “This hotel offers a fully equipped business centre, complete with translation and secretarial services. There is a choice of on-site restaurants offering you mouthwatering dishes from around the world.” 8
- “The Breakfast Area is massive. It loops all around the 54th floor and there is a lot of choice.” 10
- “this breakfast spread is the perfect way to start the morning” On camera713:25
- “Breakfast was a Chinese set that comprises of dough fritters, rice porridge with several condiments, Shanghainese fried noodles, a basket of assorted dim sums and a fruit plate. Included was a pot of coffee with a glass of soy milk. This was a traditional Chinese breakfast that I enjoyed and is quite authentic.” 1
- “the pork belly wasn't quite as good as we've had at other shanghan restaurants so it gets a 3 out of five” On camera715:24
Bed & Sleep4 mentions · 1 filmed
- “Bed was comfortable - medium slightly plush mattress, covers werent thick but were good for climate, plush pillows” 4
- “For whatever reason, I was given a room with two beds even though I had reserved a king bed. It didn't matter-I still slept extremely well.” 11
- “Furthermore, the mattress was firm but comfortable, with decent linens to match, though I found th” 9
- “king-size bed beautiful and then you see from you bet right outside you have like the large TV and then over here you look down and the well what you don't see right now the Pearl Tower and everything is on the left side” On camera221:54
View2 mentions · 1 filmed
- “outside just not a crazy view the Le Shanghai isn't as tall as the same or as some other buildings here so and we're on a pretty low floor considering we're on floor 15 so the view outside isn't the best I would say that might be like a slight downside” On camera71:56
- “The views of the World Financial Center, the Bund, and an endless skyline make this hotel incomparable.” 21
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 22 sources carry no publication date, so we cannot tell how current they are.
Ask about Grand Hyatt Shanghai
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 22 sources for this property, and pulled 227 traveler insights worth knowing. Last checked 2026-08-24.
0
Editorial
16
Blogs & sites
6
Video reviews
0
Podcast segments
Breadth
50
Depth
52
Freshness
96
Watch this hotel
We keep reading Grand Hyatt Shanghai. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 22 cited sources▾
Everything quoted on this page.
- 1Grand Hyatt Shanghai – a Hotel Review – QUIRROWquirrow.wordpress.comReview siteDate not stated8 quotes used
“Inside was another spacious bathroom with a huge bathtub encased in marble and a walk-in shower.”
Read originalquirrow.wordpress.com - 2Grand Hyatt Shanghai Reviewstripexpert.comReview siteDate not stated1 quote used
“Perched atop the iconic Jinmao Tower in Pudong, this landmark hotel wows with soaring atrium design and unmatched Huangpu River and Bund views, especially from corner Grand Rooms and upper-floor Club rooms.”
Read originaltripexpert.com - 3Grand Hyatt Shanghai - Planet of Hotelsen.planetofhotels.comReview siteDate not statedRead originalen.planetofhotels.com
- 4Grand Hyatt Shanghai REVIEW - MASTER THREADflyertalk.comForum threadDate not stated9 quotes used
“I thought the evening spread during my last stay was mediocre and could do no worse. I was wrong. This time was worse. Very little variety, and the quality and taste were "garbage".”
Read originalflyertalk.com - 5Review: Grand Hyatt Shanghaionemileatatime.comReview siteDate not stated13 quotes used
“I have stayed at the GH, Andaz, and HotB, my favorite is Hyatt on the Bund. Incredible views, even from a non-suite room, and a fantastic Club lounge (better than GH imho).”
Read originalonemileatatime.com - 6Grand Hyatt Shanghai Pudong Room & Amenities Touryoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
Showing 6 of 22 cited · 22 read
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