$$
Sheraton Centre Toronto Hotel
A downtown hotel near Nathan Phillips Square with floor-to-ceiling skyline views and a 43rd-floor club lounge.
Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
84
RoomExpert Score
Exceptional
The verdict
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The Sheraton Centre Toronto Hotel is a massive downtown property situated across from Nathan Phillips Square. Guests appreciate the comfortable beds, panoramic city views from floor-to-ceiling windows, and the 43rd-floor club lounge. However, visitors frequently complain about lengthy elevator waits during peak convention times and noticeable humming noise in rooms placed close to the elevator shafts. 23943
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- All rooms feature floor-to-ceiling windows that showcase expansive views of the city skyline, Lake Ontario, and the CN Tower. 193
- Guests consistently report restful sleep due to comfortable king beds, plush pillows, and thoughtfully placed charging outlets. drawn from the full read
- The central location across from Nathan Phillips Square and steps from Osgoode subway station earns universal praise for walkability. 9114
The catch
- Room condition divides guests, with some praising modern dark-wood decor and smart TVs while others feel certain rooms are in dire need of renovation. 21
- Bathroom size is a point of contention, where some reviewers complain of cramped quarters while others highlight dual showerheads and Gilchrist & Soames toiletries. drawn from the full read
- Dining reviews vary between guests who enjoy the complimentary club canapés and those who find the breakfast package disappointing for the price. 2211
Who it's for
- — Downtown sightseeing via public transit
- — Club lounge access and skyline views
- — Business and convention guests
Skip it if
- — Light sleepers sensitive to elevator hums
- — Travelers wanting spacious bathrooms
- — Anyone looking to avoid convention crowds
Seen on camera
24 moments · 4 videos · Sheraton Centre Toronto Hotel
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“You have a concierge, so the concierge brought her bags up into our room. You'll find luxury in all the little details a…”
youtube.com0:44“Check this breakfast out because this is a pretty hearty breakfast. Now, if you're someone who likes to have something t…”
youtube.com3:58“The view is awesome. And if you're booking this room, if you're booking the runway view room, I've done it twice now. An…”
youtube.com5:56“I said I was done doing closet tours I want to say one thing very very wide closet love that we have the ironing board w…”
youtube.com2:25“The soaps and the shampoos, they're a little higherend. They're a little more designer, I'd say.”
youtube.com6:34“Staff are also attentive and a vibe of this restaurant is very cozy.”
youtube.com1:20“a thin thin modern rope I'm a fan of these thin ones thick ones are two insulative”
youtube.com2:33“love the recessed lighting and the ambient lighting on these mirrors it gives great natural light and that's really what…”
youtube.com2:45“look at the articulation on this mirror and if I had to empathize I try to put myself in someone else's shoes I mean you…”
youtube.com4:13“even though there isn't any light up on the ceiling there is a ubiquity of light which gives the room plenty I really li…”
youtube.com5:24“I will say this is probably one of the firmest beds a bed at all year if I had to rate the firmness and rate it on an ei…”
youtube.com8:13“you can see it has a sprawling of view of the city it's light in here so there are reflections it's tough to see but on…”
youtube.com30:46“it's got a great gym it's got some great dining options great food great club access and has a pool it's right downtown…”
youtube.com32:56“this is the unofficial room tour here's the bathroom not bad not bad at all really”
youtube.com0:43“we got the king bed and we got a nice view of the toronto city hall we got the toronto sign over there we'll get close a…”
youtube.com0:49“this hotel location is amazing it's like in the middle of everything”
youtube.com1:09“First, let's talk about the room. I can see that it's refurbished and it's not as tired as last year.”
youtube.com0:21“so no refrigerator you do have some coffee down here I like how it's hidden because it frees up space up here I like how…”
youtube.com7:47“Toronto's a beautiful city and this is it this is right at the heart of downtown this location is perfect so if you're l…”
youtube.com9:06“I just woke up and you know we went to bed and we looked at a beautiful sprawling view of Toronto and as promised here i…”
youtube.com9:52“I want to show you what I mean about that bathroom here in a second why I don't like it but it's okay”
youtube.com23:52“it's very polished as it should be it's a it's ex four seasons and just they have great fit and great quality on the mat…”
youtube.com33:25“I've stayed at other hotels in the area and they're a little further away so you have to grab the shuttles and then get…”
youtube.com0:23“So, this is your room here at the Sharon Gateway. You know what? It's really clean. It's fresh. It smells nice.”
youtube.com5:45Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
With points
65,000 points a night
Marriott Bonvoy · standard room, priced 2026-10-20
One night, standard room. Award prices move with demand and availability is not checked here.
Search Marriott on points →Book with us
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90read from 1 source · Deep coverage
- “Bathrooms are sleek and spotless, with wood and marble vanities, backlit mirrors, hairdryers, and either walk-in showers or shower/tub combos.” 1
- “The mini-fridge and free bottles of water were nice touches you don't always get in posh hotel rooms, and I liked the warm-oak-scented Gilchrist & Soames hand wash and body lotion in the bathroom.” 9
Location
95read from 1 source · Deep coverage
- “A friend and I stayed there recently and agreed that the location is top notch. Steps from the Osgoode TTC subway station, the Sheraton Centre Toronto Hotel is directly across the street from Nathan Phillips Square and Toronto City Hall.” 9
- “Toronto's a beautiful city and this is it this is right at the heart of downtown this location is perfect so if you're looking for a location in the heart of the city with everything at your fingertips from a downtown perspective when you're just a walk or a cab ride away from pretty much anything” 189:06
Room
86read from 1 source · Deep coverage
- “The view is awesome. And if you're booking this room, if you're booking the runway view room, I've done it twice now. And it hasn't disappointed either time. So, you do get a good view of the runway here.” 125:56
- “The room was spacious and thoughtfully designed, perfect whether you're traveling solo, as a couple, or on business.” 23
Service
87read from 1 source · Deep coverage
- “The Ritz-Carlton's beautiful rooms and personalized service can't be beat.” 5
- “The final thing I will say is the level of service, which was fantastic. From offering me water bottles to proactively recommending me pairing different pieces of food, the Sheraton Toronto team was amazing and absolutely "Canada nice".” 8
Bed & Sleep
88read from 1 source · Deep coverage
- “all right quick hotel update for you guys and gals this bed is amazing one of the best beds if not the best bed have been in all year” 1822:26
- “I will say this is probably one of the firmest beds a bed at all year if I had to rate the firmness and rate it on an eight I like it this is right up my alley” 188:13
Value
79read from 1 source · Deep coverage
Where it is, how to reach it
123 Queen Street West
Toronto, Ontario
M5H 2M9 Canada
Details checked 2026-09-04
Where it sits
Sheraton Centre Toronto Hotel and the 13 other hotels we cover in Toronto. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 4 points below the mid-range median of 88, across 490 hotels in the same bracket. In Toronto it sits 2 points below the local median of 86.
Price bracket
$$
Mid-range
- This hotel
- 84
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 8 mentions
- 3 mentions
Avoid
- 2 mentions
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Value
66
Noise
61
Bathroom
58
Service
54
Room
52
Food
51
Location
11
Bed & Sleep
9
View the 156 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room27 mentions · 8 filmed
- “The view is awesome. And if you're booking this room, if you're booking the runway view room, I've done it twice now. And it hasn't disappointed either time. So, you do get a good view of the runway here.” On camera125:56
- “Our Club Level room at the Sheraton Centre Toronto Hotel was spacious and comfortable, at roughly 300 square feet (27 square metres).” 9
- “The room felt modest but inviting and thankfully still contained a desk. I'm not a fan of recent trends where rooms don't have traditional desks. However, one annoyance with the desk is it has a thick layer of clear glass, making it tough to use an optical mouse.” 10
- “Decor is elegant and stylish, with lots of dark-wood accents, plush neutral carpets, and chic beige wallpaper with geometric patterns.” 1
- “I said I was done doing closet tours I want to say one thing very very wide closet love that we have the ironing board way in the back and a thin thin modern rope” On camera182:25
- “The room was spacious and thoughtfully designed, perfect whether you're traveling solo, as a couple, or on business.” 23
- “I thought the views from the room were great. My room overlooked the North end of the city, with the large Toronto sign just below.” 10
- “We were given small suites, with separate, walled off bedrooms, and a small relaxing area, probably about 500 sq ft in total. It was very inefficiently used - since there was such a large distinction between rooms, I only spent time in the bedroom where the desk was.” 19
- “First, let's talk about the room. I can see that it's refurbished and it's not as tired as last year.” On camera250:21
- “Something a bit distracting about the room was this wavy pattern in the carpet. In addition to just being a visual distraction, it also was raised. Walking on it, I frequently kept thinking I was either stepping on something left on the ground or I thought the ground was damaged.” 10
- “A desk and chair were next to the wardrobe. It was a big desk and a good spot to work from.” 17
- “to 3:00 a.m. this room has been updated once but it probably could use an update again I'm not complaining I'm just saying it does have that Four Seasons type feel which is a bit conventional and a bit traditional” 18
- “The room was a very good size for just one guest with a super comfortable king-sized bed.” 15
- “The Sheraton Toronto Centre Room was a pretty standard room, although it seemed a little bit dated compared to the Sheraton Vancouver Wall Centre, it was still better than the Sheraton Vancouver Airport.” 22
- “So, this is your room here at the Sharon Gateway. You know what? It's really clean. It's fresh. It smells nice.” On camera125:45
- “So, we booked runway view room and that's what's right here behind me. And this is absolutely amazing. So, we like to do this. And here in a little bit, we're going to turn all the lights down and we're going to watch the planes come in, go out. So, it's a really exciting environment to be in.” On camera121:13
- “The room itself was thoughtfully designed, featuring a comfortable king bed and a cozy seating area.” 3
- “The bed was clean and there were plenty of outlets around the room, making it easy to charge my devices.” 10
- “The room had a comfy king size bed in the middle. With a desk and a chair in the corner.” 22
- “we got the king bed and we got a nice view of the toronto city hall we got the toronto sign over there we'll get close and we'll get some better shots when we're on the ground” On camera130:49
- “The room was also tastefully appointed with an armchair, ottoman and side table, a work desk with two work chairs, and a good amount of drawers for storage.” 15
- “A desk was staffed to check-in guests. There were multiple rooms filled with all sorts of seating and plenty of space to work and relax. The views were incredible.” 17
- “I just woke up and you know we went to bed and we looked at a beautiful sprawling view of Toronto and as promised here is the Sunday morning view” On camera189:52
- “I stayed in a king standard room. It had expansive city views, including a fantastic vantage point of Nathan Phillips Square and the iconic Toronto sign just below.” 23
- “The room offered great views.” 17
- “even though there isn't any light up on the ceiling there is a ubiquity of light which gives the room plenty I really like a lot of light to get my work done or to even just see myself in a full-length mirror or in a mirror like this” On camera185:24
- “As the guest room floors were not renovated as of yet, the room still felt quite dated.” 7
Food30 mentions · 5 filmed
- “A stay in a Club guestroom comes with access to the 43rd floor's exclusive Club Lounge. Here, a sumptuous breakfast buffet starts your day right and evening appetizers are available to start your night - and a beautiful elevated view is always right outside the floor-to-ceiling windows.” 3
- “The breakfast selection itself was a tad underwhelming relative to the ambience of the room. They served all the typical foods you would find at a continental breakfast, along with a small selection of cooked foods.” 10
- “I thought my breakfast was good (and better than expected for a Sheraton). I was surprised with how much smoked salmon they put on my bagel!” 22
- “When you upgrade your stay to Club Level, you'll have access to the 43rd Floor Club Lounge. Offering stunning views of the city, you can enjoy a complimentary breakfast, evening hors d'oeuvres, and all day refreshments- including coffee and snacks.” 11
- “it's got a great gym it's got some great dining options great food great club access and has a pool it's right downtown it has a great price” On camera1832:56
- “Check this breakfast out because this is a pretty hearty breakfast. Now, if you're someone who likes to have something to eat on a travel day, this is great because there's lots of options for you here at the breakfast buffet. You know what? It's a really good hot breakfast here.” On camera123:58
- “After booking, the Sheraton Toronto Food and Dining manager Abhijeet reached out to me to discuss the menu for our dining experience. Abhijeet was more than helpful, as he helped curate the menu for my partner's lactose allergy.” 22
- “I was there for Monday and Tuesday night, lounge is amazing, evening appies could easily be dinner and great view.” 2
- “One common critique of this hotel is its limited on-site dining options.” 23
- “The food is plentiful and good. At breakfast, choices included eggs, sausages, hash browns, croissants, bagels, danishes, juices, yogurt parfaits, fresh fruit and cheese.” 9
- “After finishing our appetizers, we had a long conversation with Chef Walker about the meal. He was professional, articulate and passionate about his work.” 22
- “And with two more on-site restaurants, your dining options are plentiful: BnB is popular for its burgers and comfort foods while the menu at Quinn's Steakhouse & Irish Bar offers tasty beef and seafood options.” 24
- “I went back for breakfast the next morning, and was still impressed by both the selection and quality of food.” 8
- “A high-design hotel in Yorkville where velvet-draped rooms, trendy Nikkei dining, and lively public spaces pull you straight into the city's social orbit.” 5
- “The hotel offers a wide array of dining options, including a casual grill serving buffet-style breakfast, lunch, and dinner; a solid (but somewhat overpriced) steakhouse and Irish bar, and a diner-style venue serving comfort food.” 1
- “downstairs the new 43 down delivers on food and handcrafted cocktails” On camera40:45
- “After chatting to us for a bit, he set off finishing our meal. And what a meal it was! We devoured the meal that was accompanied by a bottle of bubbly on the house!” 22
- “Multiple on-site dining options are great, as are the gym and the heated indoor/outdoor pool.” 1
- “The flavor was good, but the temperature was a bit on the colder side when it arrived, as the person delivering the food made multiple deliveries across different floors all at once.” 10
- “A sky-high stay in Toronto's Entertainment District, where Nobu's globally recognized restaurant and meticulously considered design set the tone.” 5
- “The lounge is very nice, with a very nice view of the cn tower and the surrounding downtown. Good happy hour food like oysters.” 2
- “Breakfast was included as a part of our package - although it was a very disappointing experience.” 22
- “In the morning the staff put out a full breakfast including eggs, sausages, oatmeal, yogurt, fruit, granola, toast&bagels, pastries&muffins, and a platter of meat and cheese. Water and a selection of juices were available to drink. They also had a mango lassi which was absolutely dynamite! I think I had three of them. Again you had wonderful morning views of the city while you ate.” 15
- “There is also a cute cafe in the lobby with good coffee and pastries.” 1
- “Another thing that stood out was the quality of the food, which far exceeded I would say any lounge I've been in in North America.” 8
- “I was only able to glimpse the Sheraton Club during breakfast & hors d'oeuvres, both of which were sub par. I feel the Club is used as a way to cheat Starwood Platinums out of their breakfast amenity.” 19
- “On the last day of our weekend visit, we discovered that what we had mistaken for a lobby coffee bar and takeout spot was actually a full-service restaurant with a wide range of inventive, international food choices.” 9
- “so no refrigerator you do have some coffee down here I like how it's hidden because it frees up space up here I like how this pulls out very classy lots of storage” On camera187:47
- “The food felt inexpensively priced, partly because of the strength of the US dollar compared to the Canadian dollar.” 10
- “As for its food, since I've not joined the lounge package, which judging from last year's experience is quite a ripoff, I've finally been able to serve justice to its overall food quality. This breakfast is really topnotch. From portion to taste, it's all perfect.” On camera251:06
Service26 mentions · 4 filmed
- “You have a concierge, so the concierge brought her bags up into our room. You'll find luxury in all the little details around the hotel, too. You can just tell it's a little bit more upscale. The carpets are really nice.” On camera120:44
- “This refurbished Sheraton look is chic and modern, with quite friendly staff. This overall makes the hotel quite pleasant for either business or pleasure.” 15
- “Highlights include a nice, spacious Sheraton Club, and their flexibility in upgrading my entire party to nicer rooms. I appreciate the thoughtfulness of their concierge who made this happen.” 19
- “While I was upgraded to a higher floor, the staff was adamant about there not being suites available (despite several showing for sale).” 17
- “I'm always happy when I see Peloton Bikes (even when I don't have the time to use them). This was one of the nicer Sheratons that I have stayed in. I found it had everything that I needed, service was good, and the Club Lounge was beautiful.” 17
- “Staff are also attentive and a vibe of this restaurant is very cozy.” On camera251:20
- “The Ritz-Carlton's beautiful rooms and personalized service can't be beat.” 5
- “In sum, if you're heading to Toronto for a weekend of fun, the Sheraton Centre Toronto Hotel is a convenient and comfortable place to stay. It's near lots of major attractions, the service is friendly, the rooms are comfortable and the Club Lounge is absolutely worth the splurge.” 9
- “Starting at 5:00PM each day, complimentary evening canapés are served, which were all pretty nice.” 15
- “While the ending was disappointing, the team at the Sheraton Centre truly works hard to deliver a good customer experience even in the most trying of times.” 22
- “I also interacted with the staff in the club lounge who were very helpful, and the bartender was great with the specialty cocktails.” 15
- “Secondly, for a hotel that isn't fully a luxury hotel, the service is excellent: everyone was cheerful, willing to help, and overall seemed like a great bunch of people to work for.” 8
- “The check-in agent was super friendly, and who I would see multiple times during my stay both in the reception area and in the club lounge.” 15
- “Check in was friendly and competent, and after requesting an upgrade, I was indeed given a junior suite - this happened both times when I visited the hotel!” 8
- “Check in is to your left, but look carefully. Although they do have a separate status line for SPG Gold & Platinum, they do it inefficiently, going between status and non-status sporadically, rather than prioritizing those with status.” 19
- “As a popular conference centre, the lobby and elevators can get crowded at times. However, the friendly and attentive staff are always available to help with any concerns.” 23
- “The carpets are really nice. There's a really good fragrance all throughout the whole hotel. It's decorated nicely.” On camera120:54
- “The toiletry products were by Gilchrist & Soames and were quite nice. I was actually contemplating buying some to have at home too.” 15
- “And to top it off, all hotel staff I asked gave incorrect directions on how to get to my rooms.” 10
- “Then they had these nice hot orurves and there were like these little shephardd's pie cakes and then there was like these perogi things that were made from mushrooms. Everything was really, really good.” On camera122:56
- “The same young woman who checked me in, also greeted me in and out of the club lounge, and then checked me out the next day. She was lovely, and the other staff I saw all seemed quite friendly as well.” 15
- “whodaphucru • 1y ago That is for locals not staying at the hotel. It's free to use for hotel guests you just won't have a nice chair - stayed last summer.” 16
- “Yes - it's one of the renovated Sheratons (they have a renew project going on for Sheratons) so the building and services are all at a higher level of service and quality than most Sheratons in NA - including keeping the lounge open 7 days/week” 2
- “Another source of complaints from previous visitors: Lackluster customer service, though most agreed the property's desirable location helps make up for this drawback.” 24
- “The final thing I will say is the level of service, which was fantastic. From offering me water bottles to proactively recommending me pairing different pieces of food, the Sheraton Toronto team was amazing and absolutely "Canada nice".” 8
- “The front desk assistant was charming and he thanked me for my Titanium status, and informed me of the lounge available on the 43rd floor where breakfast is served.” 10
Bathroom21 mentions · 6 filmed
- “Bathrooms are sleek and spotless, with wood and marble vanities, backlit mirrors, hairdryers, and either walk-in showers or shower/tub combos.” 1
- “No review would be complete without a bathroom review! This one was nice, if not a bit small.” 8
- “The shower was a good size. Water pressure and temperature were both fine.” 17
- “The main flaw of the bathroom is the lack of places where you can hang a towel, which can be a problem if you bring the whole family.” 10
- “The mini-fridge and free bottles of water were nice touches you don't always get in posh hotel rooms, and I liked the warm-oak-scented Gilchrist & Soames hand wash and body lotion in the bathroom.” 9
- “this is the unofficial room tour here's the bathroom not bad not bad at all really” On camera130:43
- “One nice feature is the slow-close toilet lid. This room has mounted toiletries in the shower, which isn't my preference given the possibility of other guests tampering with the bottles and I've had bad luck at other hotels with the bottles being broken.” 10
- “The bathroom was simple, with a shower bath combo that was clean and completely sufficient for this type of hotel.” 22
- “I want to show you what I mean about that bathroom here in a second why I don't like it but it's okay” On camera1823:52
- “One nice feature is the slow-close toilet lid.” 10
- “All the fixtures were of good quality, and water pressure was always great.” 15
- “As for the bathroom, it's also been refurbished and I have to say it have finally matched with the quality of its siblings at a Sheraton Hotel in Tong Chong, Hong Kong.” On camera250:52
- “Its 1,377 rooms are large and elegant, with excellent beds, coffeemakers, modern conveniences such as USB charging points, and great bathrooms with either sleek walk-in showers or shower/tub combos.” 1
- “the bathroom is a little small by the way I'm going to go over the later and also to tell you why I'm not disappointed that it's small usually that's something that disgruntled me but in this situation I'm not disgruntled” On camera1814:28
- “The bathroom is good. You've got a shower here. You got some toiletries here. You got lots of fresh towels.” On camera126:20
- “The bathroom was quite small with a single sink. For me alone it was fine, but if a family of four were sharing the room it would be a tight squeeze.” 15
- “The bathroom was also fairly standard and a bit cramped, with a small sink and surface, a toilet directly to its left, and the shower and bathtub on the right.” 7
- “all right here's what I don't like about this bathroom it's really really small okay it's as small as the W in Chicago and I was highly critical of that hotel as you know” On camera1826:09
- “The bathroom is pretty standard, with decent water pressure and temperature.” 10
- “Bathrooms are sleek and spotless, with wood and marble vanities, backlit mirrors, hairdryers, and either walk-in showers or shower/tub combos. A common complaint, though, is the lack of counter space, especially in entry-level rooms.” 1
- “The bathroom was across the hall. It was small with a tiny vanity, toilet, and glassed-in shower.” 17
Location23 mentions · 4 filmed
- “This well-located Garden District hotel offers scenic city views and keeps you close to downtown while still feeling slightly removed from the hustle and bustle.” 5
- “The hotel's central location makes it an ideal base for discovering all that Toronto has to offer, with the CN Tower, Ripley's Aquarium, and Toronto's historic St. Lawrence Market just a stone's throw away.” 3
- “this hotel location is amazing it's like in the middle of everything” On camera131:09
- “If you need to be in downtown Toronto, this is a convenient choice and worked well for the summit I was attending.” 17
- “From its unbeatable location and inviting atmosphere to its relaxing amenities and comfortable rooms with great city views, it's truly one of the best hotels in Toronto for tourists, families, and business travellers.” 23
- “The Sheraton has transformed itself into a real competitor in the Toronto Business Hotel space, offering travelers a fantastic in hotel experience and unbeatable access to Downtown Toronto.” 8
- “It's recent renovations combined with it's unbeatable location and great elite treatment, make it a solid place to stay in Toronto.” 8
- “Toronto is the hometown of the Four Seasons, and its location here represents the very best of the luxury brand.” 5
- “I've stayed at other hotels in the area and they're a little further away so you have to grab the shuttles and then get into the airport. Here you're directly connected to the airport and I love that feature about this hotel.” On camera120:23
- “A friend and I stayed there recently and agreed that the location is top notch. Steps from the Osgoode TTC subway station, the Sheraton Centre Toronto Hotel is directly across the street from Nathan Phillips Square and Toronto City Hall.” 9
- “It's just over may shoulder (well, three or four blocks)as I type, and is a very fine location for a visitor to the city. If you see pictures of Toronto, the Sheraton is right across the street from the clam-shaped city hall.” 6
- “While guests say the hotel seems outdated, they praise the plethora of on-site amenities and the property's central location (around the corner from Toronto's City Hall near the entertainment and financial districts).” 24
- “The hotel is located in the heart of downtown Toronto and is convenient both for business and leisure travelers.” 1
- “The hotel is right next to subway and streetcar stops, making it incredibly easy to get around the city.” 23
- “A decent option in downtown Toronto close to public transportation, though the conference center set-up is confusing and the attached shopping center appears dead.” 10
- “Another source of complaints from previous visitors: Lackluster customer service, though most agreed the property's desirable location helps make up for this drawback.” 24
- “Toronto is very safe, and the area around the Sheraton is fine. Right across from City Hall, near the Queen Street neighborhood and Chinatown, close to the subway and streetcars.” 6
- “The plus of being on the northern end of downtown is that you have all the downtown locations within easy walking distance, while everything north of downtown is also in close proximity.” 15
- “this four-star sheridan property is perfectly placed for a lively city adventure located in the beating heart of toronto this sheridan is walking distance to the parks restaurants business and sightseeing and directly across the street from the popular nathan phillips square” 4
- “Toronto's a beautiful city and this is it this is right at the heart of downtown this location is perfect so if you're looking for a location in the heart of the city with everything at your fingertips from a downtown perspective when you're just a walk or a cab ride away from pretty much anything” On camera189:06
- “The central location of the Sheraton makes it ideal for travelers, several rooms have views of Nathan Phillips Square and the iconic TORONTO sign.” 11
- “rooms are spacious and inviting with sheraton signature beds ergonomic workstations and large windows with views of downtown” On camera40:33
- “Many places in Toronto were an easy walk from the hotel.” 10
View6 mentions · 2 filmed
- “The beds were comfortable, and our view looking southward toward the CN Tower and Lake Ontario was great.” 9
- “One of the best amenities at the Sheraton Toronto is the unobstructed view of some of Toronto's most prominent landmarks.” 8
- “As promised, the view of Toronto was great, along with Nathan Philips Square.” 15
- “During my stay, I had the privilege of experiencing one of the Club guestrooms with a stunning view of Nathan Phillips Square.” 3
- “so it's half inside as you can see and it goes right outside you got a beautiful view of the city over here oh there's a heart on the room there on the hilton this is the city view at night time and you can see the toronto sign is lit up now” On camera139:04
- “look at the articulation on this mirror and if I had to empathize I try to put myself in someone else's shoes I mean you could get a really great view of yourself if you want to do some touch-ups or something obviously that's not something I do but look how far this mirror articulates I've never seen a mirror articulate this far out before” On camera184:13
Value16 mentions · 2 filmed
- “it's got a great gym it's got some great dining options great food great club access and has a pool it's right downtown it has a great price” On camera1832:56
- “Good happy hour food like oysters. Only down side is no open bar. Alcohol cost money.” 2
- “Post renovations, I think this hotel offers quite good value, especially for those who have access to the club lounge.” 8
- “They used all the money to renovate the lobby and club lounge and forgot about renovating the guest rooms. I guess they need more money now.” 16
- “The Sheraton Centre Toronto offers guests a convenient location, reasonable pricing, and now a fantastic refurbished Club Lounge - arguably the single-best hotel lounges accessible to elite status members in all of Toronto.” 7
- “I opted for a simple but delicious mixed-greens salad, which was so fresh-looking that a woman passing by asked me if it was worth ordering. (It was.)” 9
- “Limited on-site dining: While convenient and high quality, the hotel's dining options are limited and on the expensive side.” 23
- “Mini-fridges, however, are only available on request, for a fee and upon availability, which is rather disappointing for an upscale hotel.” 1
- “we got a really good deal on this we got for like what 100 100 with taxes like 104. regular is like always over 200.” On camera131:12
- “Pool also awesome, though annoyed how many lounge chairs were extra cost.” 2
- “regular is like always over 200. this room is pretty basic but for the location and the price we couldn't say no” 13
- “ultrawind01 • 1y ago They used all the money to renovate the lobby and club lounge and forgot about renovating the guest rooms. They used all the money to renovate the lobby and club lounge and forgot about renovating the guest rooms. I guess they need more money now.” 16
- “The hotel offers a wide array of dining options, including a casual grill serving buffet-style breakfast, lunch, and dinner; a solid (but somewhat overpriced) steakhouse and Irish bar, and a diner-style venue serving comfort food.” 1
- “Not the biggest of deals, but something I notice from hotels. They also messed up our billing, putting both rooms of my party onto my friend's card. We had to file a claim after the fact to swap one room charges to my own.” 19
- “The room cash rates are quite high however, but to be fair that is getting to be par for the course for hotels of this level in the downtown Toronto area.” 15
- “MyLadyBits • 1y ago You can also rent and not be a guest of the hotel. You can also rent and not be a guest of the hotel. $85 CAD for 4 guest is a great price.” 16
Bed & Sleep3 mentions · 2 filmed
- “I will say this is probably one of the firmest beds a bed at all year if I had to rate the firmness and rate it on an eight I like it this is right up my alley” On camera188:13
- “The bed was comfortable, and there was ample workspace, and a cozy seating area.” 23
- “all right quick hotel update for you guys and gals this bed is amazing one of the best beds if not the best bed have been in all year” On camera1822:26
Noise4 mentions
- “And a word on room location: If you're overly bothered by noise, request a room far from the elevators. There was a constant low whoosh and hum from the elevators running along the wall behind our TV and dresser.” 9
- “The elevator lobby and hallways on my floor were clean and in good repair.” 17
- “Elevator delays during peak times: The elevators can get busy, especially when the hotel is hosting conventions. If you're on a higher floor, be prepared to wait a bit longer.” 23
- “But at the same time, I've never been to a conference hotel where the rooms I needed to access were not easily accessed in the hotel-there was no elevator that took me to the correct floor, and there was no hotel escalator that took me there. Instead, I needed to either take a hidden staircase or I needed to take an escalator in the attached (mostly dead) shopping center.” 10
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about Sheraton Centre Toronto Hotel
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 18/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
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Everything quoted on this page.
- 16Sheraton Toronto Center Pool : r/marriottreddit.comForum thread2025-07-18Recent4 quotes used
“They used all the money to renovate the lobby and club lounge and forgot about renovating the guest rooms. I guess they need more money now.”
Read originalreddit.com - 17Hotel Review: Sheraton Centre Toronto Hotelthebulkheadseat.comReview site2025-06-27Recent10 quotes used
“While I was upgraded to a higher floor, the staff was adamant about there not being suites available (despite several showing for sale).”
Read originalthebulkheadseat.com - 1Sheraton Centre Toronto Hotel Reviewoyster.comReview site2024-08-09Ageing13 quotes used
“Bathrooms are sleek and spotless, with wood and marble vanities, backlit mirrors, hairdryers, and either walk-in showers or shower/tub combos.”
Read originaloyster.com - 2To those who have stayed at the Sheraton Centre Torontoreddit.comForum thread2024-07-25Ageing8 quotes used
“Good happy hour food like oysters. Only down side is no open bar. Alcohol cost money.”
Read originalreddit.com - 15Review: Sheraton Centre Toronto Hotel | Marriott Bonvoymilesopedia.comReview site2024-01-26Ageing15 quotes used
“This refurbished Sheraton look is chic and modern, with quite friendly staff. This overall makes the hotel quite pleasant for either business or pleasure.”
Read originalmilesopedia.com - 23Sheraton Centre Toronto Hotel: My Honest Reviewtoronto2anywhere.caReview site2023-10-03Ageing11 quotes used
“The room was spacious and thoughtfully designed, perfect whether you're traveling solo, as a couple, or on business.”
Read originaltoronto2anywhere.ca
Showing 6 of 25 cited · 0 read
1/5
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