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Hilton Toronto

A central hotel with exterior glass elevators and stand-alone showers, but steep prices for on-site dining and drinks.

Strong · Deep coverage · read from 20 sources · 136 traveler insights
80
RoomExpert Score
Strong

The verdict

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Read it your way

Hilton Toronto delivers reliable downtown accommodations with quiet rooms, standout glass-windowed elevators, and professional front desk and Tundra staff. Guests appreciate the spacious stand-alone showers equipped with Crabtree & Evelyn toiletries and made-to-order appetizers. However, on-site dining draws consistent complaints for high bills, from a $40 single-person breakfast to an expensive bar downstairs. 13191117

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Reviewers regularly praise the quiet atmosphere of the rooms along with the scenic rides in the glass-windowed elevators facing the city. 13
  • Housekeeping frequently earns credit for maintaining spotless spaces and comfortable facilities. 20
  • The professional service from the front desk and Tundra restaurant staff also receives steady commendation. 199

The catch

  • While some guests enjoy spacious stand-alone shower booths stocked with Crabtree & Evelyn products, others report missing basic toiletries like body gel and shampoo. 7139
  • Opinions on cleanliness also diverge, with several visitors praising impeccably clean rooms while others point out unaddressed dust. drawn from the full read

Who it's for

  • Travelers wanting quiet rooms
  • Fans of exterior glass elevators
  • Guests preferring stand-alone showers

Skip it if

  • Budget diners avoiding $40 breakfasts
  • Sleepers who dislike super firm beds
  • Guests who insist on having a bathtub

Seen on camera

24 moments · 4 videos · Hilton Toronto

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

if you're here for more than a day definitely get yourself a hotel closer to downtown if not in downtown

youtube.com23:06

the kitchenette consisted of a huge and relatively loud fridge microwave and a sink

youtube.com1:25

my height of 1 meter 87 or 6'1 meant i had to duck to get into the shower but the main shower head was high enough for m…

youtube.com1:49

it was a reasonable 5 upgrade to get access to the hot items from the buffet depending on what waiter we had this was so…

youtube.com3:24

the appetizers were fantastic and we enjoyed every single one way better than any typical lounge food as it was cooked t…

youtube.com4:13

nice big stand-up mirror my shoes and it's just a two twin bedroom or a double bed

youtube.com19:51

it has a pretty good location it's pretty close to Royal Ontario Museum 18-minute walk the ago Art Gallery of Ontario 3-…

youtube.com0:46

housekeeping was impeccable ensuring our room was spotless

youtube.com1:50

although the location was not the most convenient our overall experience was fantastic and I would highly recommend this…

youtube.com1:59

I had an amazing experience staying at this hotel the location was perfect the facilities were topnotch and everything w…

youtube.com2:10

and this was the executive king 30:22 its overall pretty nice

youtube.com2:19

there were many seating options but even though there weren't many people eating with us the hosts kept placing the gues…

youtube.com2:58

this is executive corner King 30:22 few of these on every floor of the hotel so it's a bit more spacious

youtube.com0:05

it does have a restaurant and a pool and fitness center and there's supposed to be room service but that wasn't function…

youtube.com5:49

three and a half feet on that end five feet and the deep end hence the no diving signs plenty of towels certainly very c…

youtube.com8:59

the attention to detail in the design and Decor added to the overall beauty of the hotel

youtube.com1:28

while the room's view was lacking the cleanliness and comfort more than made up for it

youtube.com1:54

here's the bathroom pretty basic stuff certainly not up to the luxury standard of the other hotels i visited

youtube.com18:40

there's some art see how firm oh these are super firm i don't think i would like these beds

youtube.com20:22

there's decent plugs near the bed that's always important

youtube.com22:16

and you have a nice view of the Toronto from here although the other said the window is little bit dirty

youtube.com1:46

a closet in the hallway offered some much needed storage space since the relatively large room felt quite cramped with a…

youtube.com2:04

through the very large window the view was pretty great

youtube.com2:42

well that was just slightly awkward in a cramped elevator holding the camera and we are at the fourth floor at the eleva…

youtube.com17:06

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

Ways to book
Direct with the hotelRoomExpert pick
$281est. per night
Hilton Honors member rate · King Guest Room
Keep: Hilton Honors points · elite nights · eligible benefits
Check rates →
Booking.com
$278est. per night
Public rate · King Guest Room
Forfeit: Hilton Honors points · elite nights · eligible benefits
Hilton Honors benefits may not apply.
See rates →
Award stay: about 31,000 Hilton Honors points a night. Availability not checked.
RoomExpert read

Paying $3 more direct is likely worthwhile if you value Hilton Honors points, status credit, or on-property benefits.

Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.

RoomExpert rate estimate
$281est. per night
Estimated range: $233–$339
Around our estimate

This sits inside our estimated range for this hotel.

Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.

Score breakdown

How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

86
read from 1 source · Deep coverage
  • The bathroom displayed a very modern and neat ambience. 13
  • The bathroom was in good condition and I liked having a stand-alone shower without a bathtub. 9

Food

88
read from 8 sources · Solid coverage
  • the appetizers were fantastic and we enjoyed every single one way better than any typical lounge food as it was cooked to order 114:13
  • Food in the executive lounge for happy hour 5pm-7pm is the strength of this hotel. Of course it won’t be confused with lounges in Asia but for North American standards it is certainly a top quartile lounge. 9

Location

93
read from 1 source · Deep coverage
  • I had an amazing experience staying at this hotel the location was perfect the facilities were topnotch and everything was impeccably clean 202:10
  • The rooms were clean, the pool kept my kids happy, the airport shuttle was easy to use, and the location couldn't be much more convenient. 6

Noise

86
read from 5 sources · Solid coverage
  • Honestly, I expected the room to be loud because we were so close to the airport. Instead, the room was surprisingly quiet. We really didn't hear a single plane while we were in our room! 6
  • I was pleased with the extra space of the corner room and being at the end of the hallway the room was more quiet because there was no foot traffic outside our room and we shared a wall only with one neighbor. 9

Room

82
read from 1 source · Deep coverage
  • It's a great location on the Harbourfront. We had a room very high up with a beautiful view of the lake. 10
  • Upon entering the room, I was very pleased to see the quality. A great desk, comfortable chair and of course a beautiful bed. The room is huge and feels very spacious. 19

Service

82
read from 1 source · Deep coverage
  • housekeeping was impeccable ensuring our room was spotless 201:50
  • during my recent stay I found the hotel staff to be exceptional always ready to assist with a smile 201:39

Bed & Sleep

85
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

77
read from 1 source · Deep coverage
  • In your rooms, you can count on a flat-screen TV, a minifridge and high-speed internet access (for a fee). But it's the service that's likely to brighten your travel experience. Guests agree that the staff's attentiveness stands out. 12
  • Visitors praise the hotel for its value and the clean, comfortable accommodations. 12

Where it is, how to reach it

145 Richmond Street West
Toronto, Ontario
M5H 2L2 Canada

Details checked 2026-08-26

Open in maps →

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 9 points below the mid-range median of 89, across 494 hotels in the same bracket. In Toronto it sits 8 points below the local median of 88.

Price bracket
$$
Mid-range
This hotel
80
Bracket median
89
Index median
90

Based on 494 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 2 mentions
  • 1 mention
  • 1 mention
Avoid
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Value
69
Room
60
Noise
60
Food
58
Bathroom
53
Service
52
Location
33
View the 101 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Location30 mentions · 5 filmed
  • Moving down from fancypants to solid 'business travel' chains Hilton has three downtown hotels - any of them work well for tourists in terms of location. 10
  • Hope you're not planning to go anytime between about November 12th through the 25th, if so good luck! That said the DoubleTree is a little dated but has good access to subway and street cars. 5
  • if you're here for more than a day definitely get yourself a hotel closer to downtown if not in downtown On camera823:06
  • Both the Hilton and the Curio are in a good location since we will be using Union Station and the ferry. 7
  • Very helpful. We stayed at the Westin Harbour Castle in September. It's a great location on the Harbourfront. 10
  • For me it's location when I'm in Toronto. I like where the Hilton is. 7
  • I've stayed there several times for work over the last two years. It's good, if a little dated. Convenient to the St Patrick station on the subway. 2
  • The Hilton is very centrally located in the financial district. It's in a very busy and exciting area, with lots of action. 19
  • My family stayed there two years ago and liked it. We found the location accessible to a lot of places, the room was fine, and the breakfast was good. 2
  • I had an amazing experience staying at this hotel the location was perfect the facilities were topnotch and everything was impeccably clean On camera202:10
  • it has a pretty good location it's pretty close to Royal Ontario Museum 18-minute walk the ago Art Gallery of Ontario 3-minute Drive St Lawrence Market 3-minute Drive casaloma 3-minute drive and also close to attractions like Hockey Hall Of Fame 3-minute Drive Distillery historic district 3-minute Drive Ripley's Aquarium of Canada 4minute Drive CN Tower 4minute Drive On camera200:46
  • Thanks for the feedback. Yeah location seems pretty spot on to walk 2
  • It is close to the Eaton Centre, Union Station, CN Tower, etc. We stayed at the DoubleTree a few years ago and liked it, good location. 5
  • Comments Section lmsalman • 2y ago Hope you're not planning to go anytime between about November 12th through the 25th, if so good luck! That said the DoubleTree is a little dated but has good access to subway and street cars. 5
  • And with a complimentary, 24-hour shuttle to and from the airport, making the short trip is easy. 12
  • The Fairmont Royal York has been a stalwart of the fancy hotel scene since it was built - and remains in a great location for subway access and general downtown wandering. 10
  • The Fairmont is always a good choice but could be pricey. We've also stayed on the Sheraton Centre Toronto Hotel which is right across for Nathan Phillips square where the big light up Toronto sign is. It's a little closer to their theatre district and an easy walk the the Eaton Centre for shopping. 10
  • The rooms were clean, the pool kept my kids happy, the airport shuttle was easy to use, and the location couldn't be much more convenient. 6
  • Plus, the hotel's convenient location in the heart of downtown means your dining and entertainment options are seemingly endless -a draw for past travelers. 17
  • I've stayed there...it's okay. Nothing spectacular. Great location. I'm staying there in June. 2
  • The "commute" really isn't bad at all to get to the major attractions, but the DT and Hilton are more centrally located than the Canopy. 5
  • although the location was not the most convenient our overall experience was fantastic and I would highly recommend this hotel to those seeking a comfortable and clean stay with outstanding service On camera201:59
  • Between the airport shuttle, the pool, the comfortable rooms, and the location just minutes from Pearson, it had all the things I look for when traveling with my own kids. 6
  • Marriott City Centre & Residence Inn Entertainment District are both close to the CN Tower and Rogers Centre - also good for walking the waterfront, or heading over to the islands. 10
  • I still highly recommend Hilton Toronto for tourists seeking a centrally located and refreshed accommodation in Toronto. 13
  • all in all the location of the hotel is good there is a metro station close by many restaurants and shopping opportunities as well we even walked to the cn tower On camera114:46
  • My personal choice on the top end of a budget would be the Ritz-Carlton. Easy location to get around from, rooms are large and well done, super nice facilities. 10
  • Hotel Revery, Curio Collection, also easy transit access and easy walk to the Rogers Centre. 5
  • Situated on Toronto's PATH system and steps from the CN Tower, the Hilton Toronto offers guests comfortable, stylish accommodations in the city's center. 17
  • Moreover, being 2-minute walk away from a subway station provides great accessibility for exploring other landmarks and attractions throughout the city. 13
Value7 mentions
  • Dinner at the hotel is good but expensive. 16
  • Visitors praise the hotel for its value and the clean, comfortable accommodations. 12
  • In your rooms, you can count on a flat-screen TV, a minifridge and high-speed internet access (for a fee). But it's the service that's likely to brighten your travel experience. Guests agree that the staff's attentiveness stands out. 12
  • In a very comfortable place to work and you'll be able to see lots of the city including the CN Tower. There is a bit more to be desired for the lounge breakfast as well as the evening offerings. Refreshments and food are quite limited and there is a fee for alcoholic beverages. 19
  • The two elevators on the left feature windows facing outside, offering you to enjoy views of the city as you ascend or descend. In my opinion, it's worth waiting for the chance to ride the elevators on the left for the added scenic experience. 13
  • Btw, the bar downstairs is amazingly expensive. 5
  • The Fairmont is always a good choice but could be pricey. 10
Service15 mentions · 5 filmed
  • Stayed at the Canopy Yorkville last April, a month and half right after it opened. Even though it was still under construction at the time, I liked it. Room was good, staff were nice. 5
  • Even though it was still under construction at the time, I liked it. Room was good, staff were nice. 5
  • and this was the executive king 30:22 its overall pretty nice On camera12:19
  • housekeeping was impeccable ensuring our room was spotless On camera201:50
  • Service in the hotel was excellent in the restaurant and in the lounge. I noticed the staff there frequently go out of their way to help guests and were very pleasant to interact with, more so than the average lounge where staff might not do anything bad but they just don’t stand out. 9
  • three and a half feet on that end five feet and the deep end hence the no diving signs plenty of towels certainly very clean i guess it's the end of the day On camera88:59
  • Despite ongoing renovations in the lobby, the check-in process was straightforward. 13
  • and you have a nice view of the Toronto from here although the other said the window is little bit dirty On camera11:46
  • I stayed at the Hilton Toronto over labor day weekend, good room, service, enjoyed the pool and fitness area. 7
  • When I come back to the hotel I asked the front desk again so you have body gel. He didn't understand what I said. Furthermore, I described that it is used to cleaning body. However, he said he didn't understand. So I asked him do you use anything to clean up your body when you're bathing. He told me no. I don't know what Indian do when bathing. And I don't know why the management hired him. 4
  • Room was good, staff were nice. 5
  • Stayed at the Canopy in Yorkville. Nice area and nice rooms overall. 5
  • I have to commend the front desk and Tundra staff for being true professionals. 19
  • during my recent stay I found the hotel staff to be exceptional always ready to assist with a smile On camera201:39
  • Guests complain that customer service can feel impersonal 18
Room21 mentions · 7 filmed
  • I thoroughly enjoyed my upgraded room at the Hilton downtown. 5
  • nice big stand-up mirror my shoes and it's just a two twin bedroom or a double bed On camera819:51
  • It's a great location on the Harbourfront. We had a room very high up with a beautiful view of the lake. 10
  • The room was clean, comfortable, quiet, and had everything we needed. And as a mom, I'll take clean and practical over trendy every single time. 6
  • The desk itself resembles a long table with a nice marble top finish. It's easily movable with wheeled legs, and I personally moved it closer to the window to enjoy the skyscraper view while catching up on some work. 13
  • On the downside, non-Hilton HHonors members must pay for room Wi-Fi. 18
  • Stayed at the doubletree two years ago. Great breakfast and spacious room (diamond upgrade to suite). 5
  • My family stayed there two years ago and liked it. We found the location accessible to a lot of places, the room was fine, and the breakfast was good. 2
  • Opposite to the desk is a sofa with a leg rest, creating an ideal spot to sip coffee while taking in the view outside. 13
  • while the room's view was lacking the cleanliness and comfort more than made up for it On camera201:54
  • there's decent plugs near the bed that's always important On camera822:16
  • i also couldn't get the end room wi-fi to connect although i have plenty of data so that really wasn't a priority 8
  • The room was quite spacious (perk of an old building), and had been tastefully renovated to give it a modern aesthetic. 13
  • through the very large window the view was pretty great On camera112:42
  • the attention to detail in the design and Decor added to the overall beauty of the hotel On camera201:28
  • since there were no light sources at or near the bed the sleeping area remained dark instead of proper bedside tables with electrical outlets and lamps there were unnecessary closets on both sides 11
  • a closet in the hallway offered some much needed storage space since the relatively large room felt quite cramped with all the furniture On camera112:04
  • Modern designs and a large front desk, manned by multiple staffers, fill the vast lobby. There are fun, quirky details in the decor, including tripod-style floor lamps and backlit staircases with marbled panels. 18
  • Upon entering the room, I was very pleased to see the quality. A great desk, comfortable chair and of course a beautiful bed. The room is huge and feels very spacious. 19
  • My 4-year-old loved watching airplanes from our room. Everyone slept well. 6
  • and i mentioned i couldn't get connected to the wi-fi there's decent plugs near the bed that's always important On camera822:09
Food16 mentions · 4 filmed
  • My family stayed there two years ago and liked it. We found the location accessible to a lot of places, the room was fine, and the breakfast was good. 2
  • the appetizers were fantastic and we enjoyed every single one way better than any typical lounge food as it was cooked to order On camera114:13
  • it was a reasonable 5 upgrade to get access to the hot items from the buffet depending on what waiter we had this was sometimes enforced and sometimes not i consider the offerings quite good for a north american breakfast buffet On camera113:24
  • Breakfast in the restaurant was much better than in the lounge and unlike many hotels, I did not find it more chaotic than in the lounge. Instead of only having traditional North American choices such as eggs, bacon, and sausages, one morning they had veggie pizza and another morning than had a warm egg & salmon wrap. 9
  • The executive lounge also has a decent hot breakfast everyday with a change up of either pancakes or waffles. 5
  • Food in the executive lounge for happy hour 5pm-7pm is the strength of this hotel. Of course it won’t be confused with lounges in Asia but for North American standards it is certainly a top quartile lounge. 9
  • The Hilton has an Exec Lounge. The breakfast there on Wednesday was Pancake and a quiche, no meat. It was decent. 5
  • and here's what i'm talking about when i said there's no room service we turn the tv on looks like it may be a 43 inch guest services and then i don't think that's where we go we go back either way there's something here that says yeah our in-room dining is closed until further notice 8
  • The breakfast at the hotel is really good. If you have executive level access, I still recommend the lobby restaurant's breakfast (I forget what they're calling it nowadays. Frenchie's or something). 16
  • My favorite part of the entire experience was eating at their Tundra restaurant and if I were you, that is where I'd focus my time! 19
  • The restaurant was meh but other than that we had a nice stay. 5
  • This was a complete breakfast buffet with everything that I wanted. You'll have to read about my Tundra dinner experience in a separate article. Overall, the food at breakfast was solid! 19
  • What's more surprising was the bill, totalling around $40 after taxes and tips for just one person. With that amount, I'm quite confident I could've enjoyed a much fancier breakfast at a nearby restaurant. 13
  • it does have a restaurant and a pool and fitness center and there's supposed to be room service but that wasn't functioning On camera85:49
  • While the food options weren't very extensive, it featured a well-rounded mix of hot food, cold food, fruits, and desserts. 13
  • so there's plenty of drawer space it looks like chair to do your work instant coffee On camera821:34
Bathroom6 mentions · 2 filmed
  • my height of 1 meter 87 or 6'1 meant i had to duck to get into the shower but the main shower head was high enough for me to shower comfortably On camera111:49
  • While there was no bathtub, the shower booth was very spacious and equipped with Crabtree & Evelyn toiletries. 13
  • The bathroom displayed a very modern and neat ambience. 13
  • here's the bathroom pretty basic stuff certainly not up to the luxury standard of the other hotels i visited On camera818:40
  • The bathroom was in good condition and I liked having a stand-alone shower without a bathtub. 9
  • pretty basic toilet very basic looking shower and bath but it'll do yuck i'm a big fan of detachable shower heads or at least have a nice big rainfall shower head i wanna see the pressure looks decent 8
Noise5 mentions · 1 filmed
  • Honestly, I expected the room to be loud because we were so close to the airport. Instead, the room was surprisingly quiet. We really didn't hear a single plane while we were in our room! 6
  • I didn't try the restaurant though. There is a fire station nearby, but the sirens were pretty quiet from the 7th floor room I stayed in. The area was pretty quiet overall. 5
  • I was pleased with the extra space of the corner room and being at the end of the hallway the room was more quiet because there was no foot traffic outside our room and we shared a wall only with one neighbor. 9
  • Rooms near the elevator can be loud 18
  • well that was just slightly awkward in a cramped elevator holding the camera and we are at the fourth floor at the elevator bank on that side On camera817:06
View1 mention
  • My 4-Year-Old Could Have Watched Planes for Hours If you have a child who loves airplanes, this might end up being their favorite part of the hotel. Our room was on the 7th floor overlooking the Air Canada side of the runway, and the view was cool (not the prettiest one, but filled with planes). 6

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • 20 sources carry no publication date, so we cannot tell how current they are.

Ask about Hilton Toronto

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 60/100

We read 20 sources for this property, and pulled 136 traveler insights worth knowing. Last checked 2026-08-28.

0
Editorial
15
Blogs & sites
5
Video reviews
0
Podcast segments
Breadth
50
Depth
51
Freshness
99

Watch this hotel

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Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 20 cited sources

Everything quoted on this page.

  1. 1
    Hilton Toronto, Canada - Review of Executive Corner King 3022
    youtube.comVideoDate not statedListened for quotes only4 quotes used
    and this was the executive king 30:22 its overall pretty nice
    Read originalyoutube.com
  2. 2
    Double tree Hilton - Toronto
    reddit.comForum threadDate not stated6 quotes used
    My family stayed there two years ago and liked it. We found the location accessible to a lot of places, the room was fine, and the breakfast was good.
    Read originalreddit.com
  3. 3
  4. 4
    Toronto's Hilton hotel blown my mind
    reddit.comForum threadDate not stated2 quotes used
    I did go to one of the hotels in Toronto today. There are no body gel, conditioner and shampoo on the wall so I asked the front desk to get them but they hadn't given me any body gel.
    Read originalreddit.com
  5. 5
    Hiltons in Toronto
    reddit.comForum threadDate not stated23 quotes used
    Comments Section lmsalman • 2y ago Hope you're not planning to go anytime between about November 12th through the 25th, if so good luck! That said the DoubleTree is a little dated but has good access to subway and street…
    Read originalreddit.com
  6. 6
    Hilton Toronto Airport Hotel Review: Worth It for Families?
    thefamilyaboard.comReview siteDate not stated8 quotes used
    The shuttle is a spacious mini bus that can comfortably accommodate roughly 10 passengers plus their luggage.There's a dedicated storage area at the front of the bus for suitcases, so you don't have to squeeze bags betwe…
    Read originalthefamilyaboard.com
Showing 6 of 20 cited · 20 read
1/4

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