JW Marriott Marquis Miami
Downtown hotel featuring ultra-plush beds, massive bathrooms with dual showerheads, and easy PortMiami access.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This upscale Downtown Miami property serves as a comfortable base close to Brickell and PortMiami. Guests consistently rave about the ultra-plush beds with blackout curtains, expansive living areas, and huge bathrooms. However, reviewers frequently complain about tacked-on daily destination fees, slow delivery for basic room requests, and a surprising lack of accessible bedside power sockets. 93117
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers widely agree that the beds are exceptionally comfortable, highlighting plush mattresses, extra feather pillows, and soft bathrobes. 3
- The bathrooms earn consistent praise for their huge size, deep soaking tubs, and large walk-in showers with dual showerheads. 911
- The downtown setting also wins points for convenience, offering an easy ten-minute transfer to PortMiami and walkable access across the bridge to Brickell. 8611
The catch
- While many guests find the breakfast buffet selection impressive with a wide variety of hot items, others consider room service and casual food like the twenty-four dollar Cobb salad overpriced. 116
- Views from the floor-to-ceiling windows also divide opinion, with some enjoying the downtown skyline while others note limited angles obstructed by neighboring office buildings. 5411
Who it's for
- — Cruisers needing an easy PortMiami transfer
- — Travelers who prioritize plush beds and huge bathrooms
- — Marriott Bonvoy elite members seeking room upgrades
Skip it if
- — Anyone frustrated by mandatory destination fees
- — Travelers who need accessible bedside power sockets to charge phones
Seen on camera
24 moments · 4 videos · JW Marriott Marquis Miami
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“we ended up getting an awesome upgrade to the executive suite on the 26th floor because i do have platinum elite status”
youtube.com0:30“you're not going to believe the amenities they offer in this hotel incredible rooms executive rooms Suites views from al…”
youtube.com0:38“and then like i see in a lot of jw marriott properties aromatherapy products i really enjoy these and these are large th…”
youtube.com6:04“opposite the shower is your toilet and next to that on the right is your sink which is a very good size on the left is s…”
youtube.com4:52“also the restaurants i lose some points from that and that's not because i wasn't able to go to them i've stayed here be…”
youtube.com17:11“there is so much to do and so much to see at this hotel it's so much fun and great value for money”
youtube.com0:13“I love the space in this room and the seating but more importantly the lovely dual aspect floor to seiling Windows”
youtube.com3:53“and when you get through that you can have you some cocktails and go on back up to your room for some Chef driven room s…”
youtube.com1:36“it starts off with an amazing check-in process so check it out for reference I'm holding the titanium Elite status with…”
youtube.com0:18“the chefs are fantastic this is Chef Elliot who's the head chef for the lounge made us amazing breakfast and dinners eve…”
youtube.com9:46“you have a large sofa if you want to entertain and watch tv and you have a beautiful tv situated perfectly in the room s…”
youtube.com3:37“i had the chicken quesadilla which was out of this world and the blackened salmon salad was above average so i'm really…”
youtube.com10:33“next to that is your bathtub which is a good size and right at the end is your shower cubicle and inside the shower cubi…”
youtube.com4:35“they have emphasis on artwork colors Artful spaces incredible service absolutely love this hotel”
youtube.com0:20“views from all around the hotel we were way up on the 26th floor loved watching all the boats come in and go out cruise…”
youtube.com0:45“this room is large it's spacious it's open there's a lot of room and opportunity to move about it you could easily sit s…”
youtube.com4:04“and probably the coolest portion of this bathroom is this large shower what i mean large i mean large dual shower heads”
youtube.com6:30“i enjoyed every single second of this room from the huge spacious living room to the bed that was ultra plush and comfor…”
youtube.com16:16“so this property is located downtown so you get a beautiful view of downtown office buildings and it looks like no one i…”
youtube.com2:56“I like the size of the bathroom and as you enter immediately on the left are a couple of hooks for you to hang your clot…”
youtube.com4:21“and on the right of the sink you have further amenities like body lotion mouthwash and so on and there is also a TV in t…”
youtube.com5:09“the restaurant is nicely decorated and features its own bar and lounge and an outside Terrace”
youtube.com5:43“it's a trace Chow Down travel favorite for the accommodations the service the food the views the location and that aweso…”
youtube.com2:07“okay nice comfy bed i'm usually a fan of jw marriott beds just because we do fall asleep instantly compared to other pro…”
youtube.com2:03Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
95- “The shower was excellent. I feared that turned to full power this thing could cause bodily haemorrhaging. Superb.” 3
- “i enjoyed every single second of this room from the huge spacious living room to the bed that was ultra plush and comfortable to the bathroom i took like six baths when i was here i lived in that bathroom and the shower was amazing” 916:16
Location
91Room
95Service
89Bed & Sleep
94- “weirdly of all the hotels i stayed at this trip the sls bed was the number one bed thus far but that bed just got beat by this bed this bed is so amazing it's firm it's plush it's supple it's supportive” 95:16
- “The bed was unbelievably comfortable and our request for extra feather pillows had clearly been taken seriously!” 3
Value
85- “there is so much to do and so much to see at this hotel it's so much fun and great value for money” 140:13
- “If a hotel in Tokyo, São Paulo, Melbourne or Saigon tried to charge for drinks in the club lounge they'd have a riot on their hands. There were a few complimentary snacks available to go with the drinks. These deep fried cheese and tomato things were pretty damned good.” 3
Where it is, how to reach it
Details checked 2026-09-04
Where it sits
JW Marriott Marquis Miami and the 27 other hotels we cover in Miami. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores level with the mid-range median of 88, across 402 hotels in the same bracket. In Miami it sits 2 points above the local median of 86.
- This hotel
- 88
- Bracket median
- 88
- Index median
- 88
Based on 402 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 2 mentions
- 2 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 111 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The front desk is very generous to offer me an upgrade to the Executive Suite. Sadly I need a twin bed room, so he arranges us a Bay View Room on the high floor instead.” 18
- “we ended up getting an awesome upgrade to the executive suite on the 26th floor because i do have platinum elite status” On camera40:30
- “I've stayed at the Marquis. It was gorgeous! The room was huge and beautiful.” 5
- “I found the rooms pretty comparable; I might have even liked my room in Miami better.” 7
- “Beautiful corner room on a high floor with great water views.” 7
- “I love the space in this room and the seating but more importantly the lovely dual aspect floor to seiling Windows” On camera143:53
- “The room itself was super spacious by hotel standards, with a soft neutral colour palette and views that stretched out over the river and the downtown skyline.” 8
- “The views of the water are spectacular and the decor is very elegant and tasteful.” 3
- “this room is large it's spacious it's open there's a lot of room and opportunity to move about it you could easily sit six people in here maybe even more you could stand probably double that” On camera94:04
- “the restaurant is nicely decorated and features its own bar and lounge and an outside Terrace” On camera145:43
- “Little disappointed with the showerhead as the water did not come straight do somewhere squirting to the right or left which I think they should've dialed in for a suite.” 11
- “Given how many American hotels insist on those godawful drip coffee makers, pumping out vile and watery swill; I was extremely impressed to see an illy coffee machine.” 3
- “The suite itself was a good size, not completely functional for my use case.” 11
- “next to this you have a lovely little desk perfect for working on a laptop or tablet or even just having a snack it's got plenty of charging you got power plugs USB sound and video ports” On camera143:43
- “Other items included cereals, breads, and pastries. Also, I visited during the snack & fruit time, and it was a bit disappointing. Along with the coffee machine and soft drinks being available, there were only nuts, pistachios, and dried fruit.” 6
- “While I was upgraded, the room was fairly tired. It needed a good renovation -- there weren't enough outlets for devices, as an example.” 7
- “Upon arrival, I was helped by a friendly associate and she said we had been upgraded to a Bay One Bedroom Suite.” 6
- “Walking in there was a guest bathroom on the left and a narrowish living room with an outdated sofa.” 11
- “The JW is upscale. Floor to ceiling windows. First rate room. View is not the greatest, but I could see most of our ship, NCL Sun, between buildings.” 5
- “My in-room espresso machine didn't work well and the capsules weren't labeled so you had no idea what you were getting.” 7
- “Whilst I do appreciate a calm and neutral colour palette, I do feel that this room veered too far into boring territory. A little splash of colour somewhere would not have gone amiss.” 3
- “you have a large sofa if you want to entertain and watch tv and you have a beautiful tv situated perfectly in the room so that everybody can see it” On camera93:37
- “the bedroom has a standard hotel layout with nice color scheme and on one side of the bed you have a charging dock and ahead you have a 50-in flat screen TV” On camera144:13
- “The combination of a comfortable room, the added perk of the M Club, and a dining scene right outside the door made our two night stay feel like part of the celebration rather than just a logistics stop before boarding.” 8
- “The sparse and unwelcoming lobby is a perfect representation of the room decor within, where space abounds but nothing of substance is there to fill it.” 3
- “A place to party, people watch, and dine on some surprisingly delicious food-steps away from the beach.” 10
- “also the restaurants i lose some points from that and that's not because i wasn't able to go to them i've stayed here before i kind of know what they are and compared to the other restaurants on site that i stayed at previously at other hotels such as like zuma sugar tea room you know because it lacks a really a marquee it does lack a marquee restaurant it loses some points from that” On camera917:11
- “and when you get through that you can have you some cocktails and go on back up to your room for some Chef driven room service woo the food was delicious” On camera161:36
- “the chefs are fantastic this is Chef Elliot who's the head chef for the lounge made us amazing breakfast and dinners every day” On camera149:46
- “I really liked the club lounge breakfast and am sure that it would be a great place to grab a drink...” 3
- “The dinner appetizers were better quality than most.” 11
- “The food was the same that you'd find at a Marriott in Sioux Falls or wherever, not an upscale J.W. Marriott.” 7
- “We were not expecting much beyond coffee and a few pastries, but the M Club offered a full breakfast spread each morning along with evening appetizers and drinks. For a pre cruise stay where we wanted to relax rather than hunt down restaurants at odd hours, this was a nice bonus.” 8
- “Breakfast was a nice variety, including the smoked salmon that I'm crazy about.” 11
- “Others say the American brunch fare served at Met Cafe & Bar is nothing short of delicious.” 15
- “Many hotels in the US offer very limited free breakfast to elite members, and there's Hilton who's eliminated the benefit and only offers some credit instead. This JW Marriott is not fooling around though - it's pretty much what you'd expect from a full English breakfast buffet.” 18
- “The breakfast buffet was very extensive for a club lounge. Not quite up to the extraordinary levels of the Fairmont Manila but great nonetheless...” 3
- “There was also a decent selection of hot food, in addition to the continental options. There was no a la carte menu to order from but we were more than satisfied with the buffet selection.” 3
- “Starting the day here each morning, with the buffet breakfast, was a real joy.” 3
- “The clean, renovated rooms and central location are the major pluses, as well as the concierge lounge breakfast.” 6
- “The lounge food itself is above average by US standards, but not as good as other JWs I've been to in the US.” 7
- “A family-friendly gem with top-notch dining steps from the sand in South Beach.” 10
- “The buffet selection was quite impressive with the variety of selection, and it felt as if it was a full restaurant buffet. In terms of hot items, there were 7 items including French toast, bacon, scrambled eggs, hashbrowns, and more.” 6
- “The Intermezzo Coffee Bar is the "Starbucks" option on site, and during lunch, they serve salads and even empanadas. I had a chicken empanada to try, and it was quite tasty.” 6
- “The food was the same that you'd find at a Marriott in Sioux Falls or wherever, not an upscale J.W. Marriott. The lounge didn't even have 1% milk, let alone skim milk.” 7
- “The bathroom was quite spacious, with two sinks and a separate tub and shower. The tub had jacuzzi jets, and the shower was quite large.” 6
- “The shower was excellent. I feared that turned to full power this thing could cause bodily haemorrhaging. Superb.” 3
- “Bathroom was huge, very good sized walk-in shower.” 11
- “opposite the shower is your toilet and next to that on the right is your sink which is a very good size on the left is some power charging PL plugs and you have a little box here which contains cotton Buds and cotton wool” On camera144:52
- “Lighting in the bathroom was good for make up.” 11
- “I'm not sure if I've just been spoiled but I feel like built in tubs don't really belong in luxury hotels. If the bathtub isn't free standing it just looks a bit clinical and uninviting.” 3
- “next to that is your bathtub which is a good size and right at the end is your shower cubicle and inside the shower cubicle you have two options to shower you have a handheld shower and the fix shower against the wall and as usual the shampoo conditioner and body wash are provided” On camera144:35
- “i enjoyed every single second of this room from the huge spacious living room to the bed that was ultra plush and comfortable to the bathroom i took like six baths when i was here i lived in that bathroom and the shower was amazing” On camera916:16
- “I like the size of the bathroom and as you enter immediately on the left are a couple of hooks for you to hang your clothes or towels next to that is some shelves with a spare toilet roll you got a hair dryer some towels and a weighing scale at the bottom” On camera144:21
- “The bathroom was quite luxurious looking, with an abundance of golden marble.” 3
- “and on the right of the sink you have further amenities like body lotion mouthwash and so on and there is also a TV in the bathroom which is pretty cool” On camera145:09
- “The bathroom was amazingly large, with a TV embedded into the mirror.” 8
- “and probably the coolest portion of this bathroom is this large shower what i mean large i mean large dual shower heads” On camera96:30
- “The gym was fantastic, the decor throughout was very fresh and modern and the staff were all extremely friendly and accommodating.” 3
- “The staff here were all very proactive and helpful, greeting us in a friendly manner and remembering our names after the first time we visited.” 3
- “to 10:00 p.m. this is what I really liked about this gym it had a very nice spacious feel with floor to seiling Windows going all the way around to give you great views as well” 14
- “The club lounge staff were friendly and welcoming but the staff in the gym and elsewhere didn't have the level of polish and attention to detail that you'd expect in a luxury property.” 3
- “Service throughout the hotel was extremely polished and this was evident from the moment that the valet attendant took our keys.” 3
- “The door staff are very alert and constantly available to help - they had their own little office by the entrance and can store bags there or use the phone and computers to provide help.” 3
- “JW is Marriott's premier line... the rooms are huge, the concierge lounge is drop-dead awesome, the staff is top-of-the-line, and the spa is huge and really lovely (20% off if you're staying in hotel).” 5
- “The lounge (open on weekends) staff are super friendly and helpful (as is pretty much everyone else there).” 7
- “overall we had a really enjoyable stay the staff was really nice the rooms could use a little updating but it's fine for what it is” On camera47:35
- “it starts off with an amazing check-in process so check it out for reference I'm holding the titanium Elite status with marab bonway at this point and I booked a double room and was upgraded to a junior corner sweet” On camera140:18
- “The lobby feels grand without trying too hard, all marble and warm lighting, and the check in process was smooth even with the usual chaos of cruise season traffic moving through the doors.” 8
- “The agent checking us in at the priority desk was very friendly and helpful. She informed us of the fact that we had been upgraded to a larger room with a bay view and explained that we also had access to the Concierge Lounge as Marriott Platinum guests.” 3
- “I asked the concierge about the beach, and they sent me to Nikki beach with a card for free chairs/towels. I was a little apprehensive, but the place was perfect.” 7
- “Only downside was DB Bistro Moderne, which I was kind of underwhelmed by.” 7
- “Someone broke a glass outside my door, and housekeeping cleaned it up immediately when I told them.” 7
- “Most visitors have positive reports to give on the accommodating employees, well-appointed rooms and top-notch facilities.” 15
- “for me the standout feature in the lounge was the staff that was fantastic” On camera149:56
- “over here is the guest area order work area so large couch tv nice little workstation in case you need to get some work done” On camera40:54
- “Staff greeted us warmly and had our room ready early, which after a long travel day felt like a small gift.” 8
- “they have emphasis on artwork colors Artful spaces incredible service absolutely love this hotel” On camera160:20
- “In the morning the views were nice and we could see the bay, but we were mainly blocked by other buildings.” 6
- “I have stayed at the Miami Marriott Biscayne Bay and loved the views in the AM, we could see all the ships in port, love waking up to that, but the concierge level was just ok.” 5
- “the shower was amazing the service was exceptional it's it's jw marriott marquis and i don't know why i was tentative about staying here” On camera916:29
- “The staff were very intuitive and always on hand to serve drinks and clear plates.” 3
- “My colleague did get all these explanations so I don't know why I didn't. As such, I feel there's an inconsistency in the Customer Service.” 11
- “Check-in was a little bit of a wait and there is no elite line.” 11
- “there is so much to do and so much to see at this hotel it's so much fun and great value for money” On camera140:13
- “If a hotel in Tokyo, São Paulo, Melbourne or Saigon tried to charge for drinks in the club lounge they'd have a riot on their hands. There were a few complimentary snacks available to go with the drinks. These deep fried cheese and tomato things were pretty damned good.” 3
- “The JW Marriott Marquis is a 5* hotel but I think you'd struggle to make a case for it being a luxury hotel. For the price we paid I feel like we got value for money, however I would not have been happy if we'd been paying $500+ per night.” 3
- “Now I get that hotel food tends to be overpriced. But this was something next level. $24 for a salad with maybe three pieces of lettuce, the precious chicken breast that was overcooked and a few bits of cheese and some other stuff and they called it a Cobb.” 11
- “I have to see exactly why they started charging a ridiculous $15 fee per night. Not like $15 is much, but if you advertise a "members rate of $274" and a standard fee of "$285", the $15 per night seems to me like a way for them to generate money.” 7
- “No fridge as they have one of those weight sensitive mini fridges that charge you the second you even dare to look.” 11
- “I got a great deal on this hotel ($125). Seems like the nicest, closest and ritzy hotel near the port of Miami.” 1
- “Use of amenities like the basketball court and bowling alley require hefty additional fees” 12
- “My only complaint is the $25 destination fee, but I guess I should just get used to this con which is imposed by so many American hotels.” 18
- “The JW Marriott Marquis seemed to fit the bill but the prices were a hell of a lot higher than I would have liked for an entry level room in a city hotel.” 3
- “The JW Marriott is located in Downtown Miami's Financial District and is within walking distance to plenty of restaurants and shops. Conveniently located across the street is a Whole Foods Market, and the hotel is about a 10-minute (0.5 mile) walk to Brickell City Centre.” 6
- “so this property is located downtown so you get a beautiful view of downtown office buildings and it looks like no one is working right now” On camera42:56
- “it's a trace Chow Down travel favorite for the accommodations the service the food the views the location and that awesome Miami Vibe” On camera162:07
- “The Andaz 5th feels a lot more luxurious than the Andaz Wall St and the location is way better if you need to be in midtown...” 3
- “The clean, renovated rooms and central location are the major pluses, as well as the concierge lounge breakfast.” 6
- “For anyone planning a cruise out of PortMiami, location matters as much as comfort, and this hotel delivers both. It is close enough to the port for an easy transfer the next morning (10 min uber), yet it sits in a part of Brickell that gives you plenty to see and do if you arrive a day or two early like we did.” 8
- “The location is pretty decent downtown. Close to Hell's kitchen and across the bridge from the Brickell area.” 11
- “I'm not sure if even being on the 41st floor would have cleared the buildings next to and around us. That being said, I did have beautiful Bayview with surround floor to ceiling glass. I overlooked the Aston Martin residences and got a beautiful view of the inlet and the ocean.” 11
- “Spacious guest units are well equipped with lots of technology in all guest units and stunning views of the skyline.” 15
- “If you are in a water view in the Marriott Biscayne the view can't be beat.” 5
- “okay nice comfy bed i'm usually a fan of jw marriott beds just because we do fall asleep instantly compared to other properties” On camera42:03
- “The bed was unbelievably comfortable and our request for extra feather pillows had clearly been taken seriously!” 3
- “let's say that you're staying here and you can't make it to the lewd suit or 3 45 and you have to go to met cafe you were forced into it like i was rest assured it's fantastic i liked it” On camera910:08
- “The king bed was comfortable enough that we slept through most of the humidity outside, and the little touches, like proper blackout curtains, and the bathrobes made a real difference.” 8
- “weirdly of all the hotels i stayed at this trip the sls bed was the number one bed thus far but that bed just got beat by this bed this bed is so amazing it's firm it's plush it's supple it's supportive” On camera95:16
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- 10 sources carry no publication date, so we cannot tell how current they are.
Ask about JW Marriott Marquis Miami
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 8JW Marriott Miami Marquis Review: A Free Bonvoy Points ...thegenxwanderer.comReview site2026-07-18Current9 quotes used
“The room itself was super spacious by hotel standards, with a soft neutral colour palette and views that stretched out over the river and the downtown skyline.”
Read originalthegenxwanderer.com - 11JW Marriott Marquis Miamireddit.comForum thread2025-05-16Recent15 quotes used
“Bathroom was huge, very good sized walk-in shower.”
Read originalreddit.com - 12JW Marriott Marquis Miami Reviewoyster.comReview site2024-07-04Ageing2 quotes used
“Rooms are bright, with floor-to-ceiling windows”
Read originaloyster.com - 6Review: Newly Renovated JW Marriott Marquis Miamitravelupdate.comReview site2024-01-23Ageing12 quotes used
“The bathroom was quite spacious, with two sinks and a separate tub and shower. The tub had jacuzzi jets, and the shower was quite large.”
Read originaltravelupdate.com - 18My review of JW Marriott Marquis, Miami | Verylvkeverylvke.comReview site2022-06-25Ageing4 quotes used
“The front desk is very generous to offer me an upgrade to the Executive Suite. Sadly I need a twin bed room, so he arranges us a Bay View Room on the high floor instead.”
Read originalverylvke.com - 3REVIEW: JW Marriott Marquis Miamitheluxurytraveller.comReview site2017-12-02Ageing34 quotes used
“The shower was excellent. I feared that turned to full power this thing could cause bodily haemorrhaging. Superb.”
Read originaltheluxurytraveller.com
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