Cascade Hotel, Kansas City, a Tribute Portfolio Hotel
A stylish Plaza-area hotel offering hard-surface flooring, walk-in showers, and easy walking access to shopping.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Cascade Hotel offers a fresh, contemporary base near the Country Club Plaza with hard-surface floors and large walk-in showers. Guests appreciate the walkable location for shopping along with attractive room styling and comfortable beds. However, breakfast amenities draw consistent criticism, with reviewers reporting disappointing burritos and underwhelming options at the lobby cafe. 51013
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
The catch
- While check-in agents and valets were described as delightful and cheerful by some guests, others experienced front desk delays and grumpiness from staff. 10
- Guests generally consider the hotel a good value for the Plaza, though opinions vary on whether standard rooms feel too compact. drawn from the full read
Who it's for
- — Shoppers visiting the Country Club Plaza
- — Guests who prefer hard-surface flooring
- — Travelers wanting large walk-in showers
Skip it if
- — Guests expecting a high-quality sit-down breakfast
- — Travelers wanting expansive room layouts
How to book
One night, standard room. Award prices move with demand and availability is not checked here.
Search Marriott on points →Score breakdown
How the 78/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Location
85Room
71Service
77- “The Raphael Hotel on the Plaza! I used to work there. They have several different room styles. Some for individual travel, some with family styles (adjoining rooms), and they have some sexy time rooms. Room Service is impeccable, the bellman and front desk will make sure your stay is amazing!” 1
- “The staff were very friendly and helpful throughout.” 10
Bed & Sleep
73Value
70- “I love the crossroads hotel! I've always gotten smaller rooms so there may be a pricing trick (pay more) to get a bigger room as this person mentions ^ But it's a PERFECT location.” 1
- “I love the crossroads hotel! I've always gotten smaller rooms so there may be a pricing trick (pay more) to get a bigger room as this person mentions ^ But it's a PERFECT location. Swordfish Tom's and Farina are right there and birthday worthy.” 1
Where it is, how to reach it
Details checked 2026-09-06
Where it sits
Cascade Hotel, Kansas City, a Tribute Portfolio Hotel and the 6 other hotels we cover in Kansas City. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 10 points below the mid-range median of 88, across 510 hotels in the same bracket. In Kansas City it sits 5 points below the local median of 83.
- This hotel
- 78
- Bracket median
- 88
- Index median
- 88
Based on 510 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 54 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “But Marriott branded is the Cascade. The newest, not convention driven, hotel. Also, not downtown, but can take the free streetcar, scooter to my favorite art museum (Nelson-Atkinson), plus it's close to the best coffee (oddly), and it's still uberable to anywhere else you'd want to go.” 4
- “Hotel is brand new and rooms are pristine. Located near St Luke's Hospital and Country Club Plaza.” 13
- “I love the location so we could walk to the Plaza and shop.” 11
- “Hotel Kansas city or Crossroads hotel for me. I personally prefer the crossroads hotel, I like the vibes and location better but hotel KC was where I stayed for my anniversary this year and it was definitely nice, and I'm a big fan of town company which is the restaurant located in the hotel” 1
- “Ambassador has great rooms but the location isn't great and can be loud.” 1
- “Nice location and walkable to many restaurants.” 10
- “Location: 86 - A bit outside of downtown Kansas City (if that is where you want to be), but immediately adjacent to Country Club Plaza with lots of shopping and restaurants.” 5
- “Both were excellent meals. We have a family house in the Plaza area of KC, so I have not yet stayed overnight at the hotel, but it is well-located and a beautiful re-use of the old Kansas City Club building, which sat mostly vacant since the 1990s.” 10
- “Cascade on the Plaza is very nice. Not luxury and the rooms are small but it's usually a good value for the price, especially if you want to be on The Plaza.” 1
- “I love the crossroads hotel! I've always gotten smaller rooms so there may be a pricing trick (pay more) to get a bigger room as this person mentions ^ But it's a PERFECT location.” 1
- “Beautiful lobby and atmosphere. Decent price too.” 11
- “I love the crossroads hotel! I've always gotten smaller rooms so there may be a pricing trick (pay more) to get a bigger room as this person mentions ^ But it's a PERFECT location. Swordfish Tom's and Farina are right there and birthday worthy.” 1
- “Once the agent did come out, they apologized for the wait - oh, well, everyone has to take breaks. The agent was quite friendly, so good recovery there.” 10
- “Service: 84 - Good overall.” 5
- “Otherwise, my husband commented on the grumpiness of the remainder of the staff.” 10
- “The staff were very friendly and helpful throughout.” 10
- “I will say that the staff does seem to be trying to deal with this the best they can - they said they thought this would be easier for me than moving me to another hotel, which I agree with.” 10
- “The Raphael Hotel has very nice Premier suites with a massive tub. My husband and I have done a few romantic staycations there.” 2
- “Crossroads is nice, but the rooms are tiny and not luxurious. Great bar though.” 1
- “The Raphael Hotel on the Plaza! I used to work there. They have several different room styles. Some for individual travel, some with family styles (adjoining rooms), and they have some sexy time rooms. Room Service is impeccable, the bellman and front desk will make sure your stay is amazing!” 1
- “Do not be fooled by The Fontaine. Yucky rooms and poor service.” 1
- “Hotel Indigo in the Crossroads is my go-to when family is in town. The rooms are so pretty and they have really nice bathtubs to relax in, lol.” 8
- “Loews has always been my pick (very clean) but definitely check out the Cascade.” 8
- “I used valet each day during the stay (maybe a 5-10 minute wait for the car if they were busy) and had no issues.” 10
- “Upon check in we were given two bottles of water for the room; it was nice to have a mini-fridge in the room to keep them cold.” 10
- “Is this the same hotel that has the food hall? I loved the food hall” 9
- “Breakfast options were somewhat limited, though tasted good.” 10
- “Breakfast is a $30 credit at the lobby coffee bar, but was honestly pretty terrible. The only savory options were a breakfast burrito (which was gross and inedible) and a pimento cheese bread thing (I don't like pimento cheese). The coffee cake wasn't very good, either.” 10
- “May I suggest The Inn at Meadowbrook? Close enough to most everything but a cozy, immaculate property with very good food and drink!” 1
- “Breakfast choices were great - loved my latte!” 11
- “my breakfast amenity was a $50 credit; we used it at the Lobby Cafe for some unremarkable breakfast burritos and a strangely-crafted cortado.” 10
- “Hotel KC - it is fabulous on its own, plus you add in The Town Company, its incredible restaurant, and there's everything you're looking for.” 1
- “But that food hall wasn't set up for success. It might have been ok for guests at the hotel, but for anyone else, to get to it you had to go in the main entrance of the hotel and then down into the basement level.” 9
- “Value / Extras & Perks: 86 - We received an upgrade to a junior suite, along with complimentary breakfast at a restaurant in the attached Strang Chef Collective Food hall (which has since closed)” 5
- “I've had dinner twice at TOWN, the lobby restaurant at the Hotel Kansas City. Both were excellent meals.” 10
- “I knew the hotel was booked out due to several weddings so I knew that an upgrade was unlikely. We were moved to a two queen corner room. The room was barely bigger than the beds.” 10
- “Revival Suite comes with a Peloton bike. View of the Country Club Plaza is great during the holiday lights.” 13
- “The room was barely bigger than the beds. It had love seats at the end of the beds which served little purpose as they were not comfortable to use and were only a foot or so from the TV.” 10
- “The hotel smells wonderful, the room was imaculate, and I especially like the flooring not being carpet.” 11
- “Room Design: 88 - Bright and spacious, with a light and fresh aesthetic.” 5
- “Water and ice refill station is conveniently located in the hallway near the room. Room layout includes a mini sectional and a nice view of the city.” 13
- “The room was comfortable and nicely furnished.” 10
- “Booked a 2 queen room on points and was upgraded to a 2 queen loft on the 14th floor. Beautiful room and a steal with the 20% back in points.” 10
- “When we checked in, we were put into a larger king on the 13th floor; one of two rooms on the floor facing Baltimore Avenue and above the main entrance to the hotel. Overall, we were very happy with the size of the room.” 10
- “Better pillows - never have enjoyed hotel pillows. I'm used to a pillow that provides coolness while I sleep.” 11
- “Sleep: 88 - Comfortable and quiet.” 5
- “Attractive room design, interesting artwork, a wonderfully plush bed with thick, Thompson-style, linens (but was softer on the mattress side, which I definitely like), and a nice walk-in shower with good pressure.” 10
- “Only problem is pickle ball noise in one corner of the park. If that doesn't bother you then definitely a good place to spend some time” 8
- “Though older, the windows blocked a majority of sounds from P&L, with the exception of the numerous sirens in KCMO.” 10
- “It can be loud on the weekend nights because Society is a mad house from 11:00 PM - 1:45 AM. Would recommend other than that (i live right there)” 8
- “Ambassador has great rooms but the location isn't great and can be loud.” 1
- “The Residence Inn in downtown KC is nice. I have stayed twice...both good experiences...clean, quiet, upgraded...and it was less than $200/night both times” 8
- “Bathroom was fine with a large walk in shower.” 10
- “Modern rooms look onto the Plaza, with sparkling water taps in the hallways and balconies overlooking the city. A strong choice for weekend couples, less so for anyone needing adjoining rooms.” 13
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Bathroom rests on 1 source — too thin to rely on.
- Location rests on 1 source — too thin to rely on.
- Room rests on 1 source — too thin to rely on.
Ask about Cascade Hotel, Kansas City, a Tribute Portfolio Hotel
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How much we read
Light coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 4Nice Hotel for a night in Kansas City? (Titanium Status)reddit.comForum thread2025-11-12Recent1 quote used
“But Marriott branded is the Cascade. The newest, not convention driven, hotel. Also, not downtown, but can take the free streetcar, scooter to my favorite art museum (Nelson-Atkinson), plus it's close to the best coffee…”
Read originalreddit.com - 1Best hotel in KC - price doesn't matter : r/kansascityreddit.comForum thread2025-09-08Recent17 quotes used
“Ambassador has great rooms but the location isn't great and can be loud.”
Read originalreddit.com - 9Avoid working at the Cascade Hotel : r/kansascityreddit.comForum thread2025-06-22Recent4 quotes used
“Go read their 1 star google reviews. The owner is leaving chatgpt replies to ppl months later. Forgot to take out [insert your contact information] on one of them.”
Read originalreddit.com - 5Review: Cascade Hotel, Kansas City – Giving a new ...weleavetoday.comReview site2025-04-02Recent6 quotes used
“Service: 84 - Good overall.”
Read originalweleavetoday.com - 2Romantic hotel recommendations : r/kansascityreddit.comForum thread2025-01-22Ageing1 quote used
“The Raphael Hotel has very nice Premier suites with a massive tub. My husband and I have done a few romantic staycations there.”
Read originalreddit.com - 8Best hotel in Kansas City : r/kansascityreddit.comForum thread2024-06-11Ageing10 quotes used
“The inn at meadowbrook. It's a bit further away from Kansas City but well worth it. It's in meadowbrook park that you can go walk around and enjoy. Locality is great and people are nice.”
Read originalreddit.com
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