Wyndham Chicago O'Hare
An airport hotel with a complimentary O'Hare shuttle and easy dining access, offset by maintenance flaws.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The Wyndham Chicago O'Hare provides convenient transit lodging in Des Plaines, featuring a complimentary airport shuttle and proximity to retail and dining like Target and Chili's. The beds and bedding are comfortable for a quick night before a flight. However, guests frequently complain about cleanliness and condition issues, citing bad room odors, dirty showers, and food debris. 414122
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The hotel provides a complimentary shuttle running to and from the airport alongside easy parking for extended stays. 42
- Its location offers convenient access to shopping and dining, including Target, Chili's, and IHOP. 4
- The beds, bedding, and pillows provide a comfortable night of sleep. 4
- Multiple rooms and bathrooms suffer from upkeep issues, such as dirty showers covered in buildup and loud AC units. 14
The catch
Who it's for
- — Travelers needing an O'Hare airport shuttle
- — Extended parking stays
- — Quick stopovers near casual dining
Skip it if
- — Guests sensitive to room odors
- — Travelers expecting spotless housekeeping
- — Anyone bothered by noisy AC units
Seen on camera
1 moments · 1 video · Wyndham Chicago O'Hare
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Well, worry no more. This hotel offers a complimentary shuttle service that runs to and from the airport. It is so seaml…”
youtube.com0:40Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
One night, standard room. Award prices move with demand and availability is not checked here.
Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85Food
82- “Imagine waking up and heading down to a delicious breakfast buffet that is basically designed to make your morning perfect. We are talking about everything from freshly baked, warm pastries to those incredibly fluffy pancakes that just melt in your mouth.” 2
- “I don't even know if the breakfast could be considered continental and the tables were dirty.” 14
Location
89Noise
86- “rooms so noisy the Decibel rating is double the recommended level” 14
Room
81Service
81- “THIS WAS OUR 2ND TIME STAYING AT TRAVELODGE AND I MUST SAY ONCE AGAIN Ms. Yvonne WAS GREAT SHE MADE SURE WE HAD EVERYTHING WE NEEDED AND CALLED TO CHECKED ON US AFTER WE GOT SETTLED THAT WAS REALLY NICE AND COMFORTING .” 14
- “Stayed at AmericInn by Wyndham in Laramie, Wyoming. Pet friendly place (gave us a little bag of doggie treats), friendly staff, VERY clean rooms, beautiful place - all for a completely affordable rate.” 14
Bed & Sleep
82- “The bed, bedding & pillows were very comfortable.” 4
Where it is, how to reach it
Details checked 2026-09-03
Where it sits
Wyndham Chicago O'Hare and the 41 other hotels we cover in Chicago. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 8 points below the modest median of 84, across 612 hotels in the same bracket. In Chicago it sits 12 points below the local median of 88.
- This hotel
- 76
- Bracket median
- 84
- Index median
- 88
Based on 612 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Nothing is yet praised often enough to recommend.
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 65 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Water pressure for shower was great!!!” 4
- “hot water ran out halfway through my shower,” 12
- “The shower was dirty and covered in buildup.” 14
- “the lights in the bathroom didn't work. I had to shower in complete darkness,” 12
- “Dead bug in drawer. Worst thing was a large moldy hole in the bathroom. Didn't stay” 12
- “Combined with exceptionally rude and unhelpful check-in service, this is not a hotel I would ever recommend” 14
- “THIS WAS OUR 2ND TIME STAYING AT TRAVELODGE AND I MUST SAY ONCE AGAIN Ms. Yvonne WAS GREAT SHE MADE SURE WE HAD EVERYTHING WE NEEDED AND CALLED TO CHECKED ON US AFTER WE GOT SETTLED THAT WAS REALLY NICE AND COMFORTING .” 14
- “The night clerk was really nice however it was very odd and rude that the morning clerk spoke to us through a video screen.” 14
- “The hotel was fine for sleeping before an early international flight, but the staff seemed unorganized.” 4
- “At least that ladies at the front were nice and tried to help.....” 12
- “Friendly staff, clean hotel, very easy parking for our extended stay.” 4
- “The on-duty manager came out, was rude and dismissive, refused us a room because the reservation was "for later," and could not state what the actual date was.” 14
- “Shuttle service worked well to the airport.” 4
- “I actually got yelled at and hung up on by a manager, apparently thats acceptable behavior for their staff.” 12
- “The front desk clerk was by far the worst hotel employee I ever ran into! He left twice of several (plus) minutes at a time, then dealt with two ladies who arrived after me, and sure was not in much of a hurry to check me in.” 12
- “My wife left some items, and housekeeping was exceptionally helpful in finding and holding those until we came home.” 4
- “Very clean; friendly, helpful staff, and comfortable room.” 4
- “Beware!! So rude-Management Is Poor so for sure why wouldn't Staff follow suit. these people will hang up on and pretend as if the connection was bad and your family standing in lobby looking directly at them. Just Pathetic-bad customer service skills” 12
- “Told them we were leaving and wanted our money refunded. Got a little to no help from the manager plus a lot of attitude.” 14
- “The walls and fixtures were filthy.” 14
- “figured I would treat the lady to a nice hotel which it looks very nice but let me tell you looks can be deceiving their staff was ridiculously rude obnoxious inconsiderate and downright dangerous.” 12
- “The lady onsite that answered the phone was very nice and apologetic for our experience.” 14
- “Stayed at AmericInn by Wyndham in Laramie, Wyoming. Pet friendly place (gave us a little bag of doggie treats), friendly staff, VERY clean rooms, beautiful place - all for a completely affordable rate.” 14
- “Staff was friendly and courteous. Will utilize again in the future.” 4
- “Id like to say at first i was nervous about this hotel but when i walked into the lobby Ms. Yvonne was at the front desk she greeted me, smiled, and quickly got us checked-in it was really nice. She made sure we had everthing we needed and then called once we got to the room and make sure..” 12
- “Hotel shuttles were on time and the hotel was a short distance from the airport. Great staff!” 4
- “The lack of flexibility and customer service has been extremely frustrating.” 14
- “Prabi at the front desk of Days Inn, Stuart, Florida..1200 S. Federal Hwy.. (US1),772-287-6900...She answers politely and attentively.. is the kindest, most patient person!” 14
- “Both rooms reeked of dirty rags.” 14
- “Shuttle was waiting for us when we left and there was one waiting at the airport when we returned and dropped us offf right at our car. Our only issue is the front desk clerk seemed overworked and was not able to attend to our questions.” 4
- “This hotel group doesn't operate at the... This hotel group doesn't operate at the base level of the hospitality industry. The customer service 1/10.” 12
- “The carpet needs to be cleaned. Although it didn't appear to be dirty, it felt sticky.” 4
- “Hotel was neat and clean . Staff was helpful and professional” 4
- “I called their reservation line to set up my room. First the person who answers speak basically no English an when I asked for a supervisor he was even worse.” 12
- “The shuttle service is great. It was prompt & dependable, both when we departed & also when we returned.” 4
- “Well, worry no more. This hotel offers a complimentary shuttle service that runs to and from the airport. It is so seamless.” On camera20:40
- “The AC wouldn't go below 68 so the room was stuffy.” 14
- “The room itself was clean and adequate for a short stay.” 14
- “The rooms smelled a strong freshener that made us have respiratory issues and we started to cough and needed to get meds The front desk guy tried to open another 4-5 room but they all had the horrible smell.” 12
- “Room smelt of smoke and dog poop cause pets are allowed at the hotel and they don't clean” 14
- “The room scared me because the floor wasn't sturdy and I was afraid I would end up downstairs.” 14
- “The entire experience was unacceptable: dirty common areas, animal hair and food debris, an unacceptable-smelling room, stained furnishings, a room I immediately rejected, confusing and apparently incorrect billing, duplicate charges, and virtually no customer support afterward.” 14
- “The bedspread and couch had multiple stains, and the entire room looked as though someone had done the absolute bare minimum to make it appear ready for the next guest.” 14
- “insufficient ironing facilities (one iron next to chaotic reception in a 7-floor 2,000 bed hotel (!)” 14
- “Stay at Wyndham at Deerfield Resort... It gets better while getting ready for bed pull back the sheets and found roaches.” 14
- “We unfortunately had a horrible experience. Our room had a broken safety lock, the bed was unmade and missing sheets, cigarette burns in comforter, breakfast waffle batter was bad, no milk, and the power outlets by the bathroom sink didn't work.” 14
- “Then I entered my room. There was a strong, foul odor that was difficult to describe.” 14
- “Motel "by Wyndham" in Ashland VA. Room smelled awful opening the door.” 12
- “The heating system did not work even though the thermostat claimed it was set to 86 degrees.” 14
- “Later when I arrived I was very disappointed with the room. It smelled like a perfume store and AC was too loud.” 12
- “Free breakfast was stale. The bread had mould on it and the milk was already curdled” 14
- “Then ate in the resturant and had gotten sick of the food.” 14
- “Imagine waking up and heading down to a delicious breakfast buffet that is basically designed to make your morning perfect. We are talking about everything from freshly baked, warm pastries to those incredibly fluffy pancakes that just melt in your mouth.” 2
- “I don't even know if the breakfast could be considered continental and the tables were dirty.” 14
- “In the morning we went for breakfast, at 7:45 am to find all, I honestly mean ALL containers empty even the milk, fruit, hot/cold foods and even the yogurt were gone. Not even crumbs left. So, No drinks or food.” 12
- “The carpeted floors looked as though they had not been vacuumed in weeks. There was animal hair, food debris, and dirt throughout the area.” 14
- “longs queues to enter school-dinner style canteens where food is kept at below safe temperatures in cavernous halls where it is impossible to hold a conversation due to the noise (and guests fined €15 per PLATE if they take food out).” 14
- “rooms so noisy the Decibel rating is double the recommended level” 14
- “They said they wouldn't pressure you, but they do. It's an exhausting 2 hours, and deceptive because you still have hidden fees at the "free nights."” 14
- “Then came the billing nightmare. Several days later, I checked my credit card and discovered duplicate charges. Some of the charges were eventually removed, but I was left with an amount that was more than twice the one-night charge I was originally told I would have to pay.” 14
- “Hotel could use some updating, but it was at a great price point for our stay.” 4
- “Value of rooms and services 0/10.” 12
- “The bed, bedding & pillows were very comfortable.” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Food rests on 3 sources — too thin to rely on.
- Noise rests on 1 source — too thin to rely on.
Ask about Wyndham Chicago O'Hare
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 50/100We read 14 sources for this property, and pulled 74 traveler insights worth knowing. Last checked 2026-09-09.
Watch this hotel
We keep reading Wyndham Chicago O'Hare. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 14 cited sources▾
Everything quoted on this page.
- 12Wyndham Hotels & Resorts Reviewstrustpilot.comReview site2026-08-24Current18 quotes used
“so what are the grounds for her even calling the police much less having us trespass because we couldn't walk out of the lobby fast enough to her liking I would fire that lady and have her nowhere near my hotels if I was…”
Read originaltrustpilot.com - 14Wyndham Hotels & Resorts Reviewstrustpilot.comReview site2026-08-09Current37 quotes used
“Combined with exceptionally rude and unhelpful check-in service, this is not a hotel I would ever recommend”
Read originaltrustpilot.com - 1Wyndham Chicago O'Hare Local Areawyndhamhotels.comReview siteDate not statedRead originalwyndhamhotels.com
- 2La Quinta by Wyndham Chicago O'Hare Airportyoutube.comVideoDate not statedListened for quotes only2 quotes used
“Imagine waking up and heading down to a delicious breakfast buffet that is basically designed to make your morning perfect. We are talking about everything from freshly baked, warm pastries to those incredibly fluffy pan…”
Jump to0:40Read originalyoutube.com - 3Wyndham Hotel Chicago O'Hare | Chicago (IL), United Statesyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 4Wyndham Chicago O'Hare - Airport Hotel & Parkingparksleepfly.comReview siteDate not stated17 quotes used
“Water pressure for shower was great!!!”
Read originalparksleepfly.com
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