Wingate by Wyndham Atlanta Galleria/Ballpark
A budget hotel within walking distance of Truist Park, plagued by cleanliness and maintenance problems.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This property serves as a convenient base for visitors attending Braves games at Truist Park. Rooms provide helpful basics like refrigerators, microwaves, and comfortable beds. However, guests frequently complain about cleanliness issues, persistent odors from AC units and carpets, and broken elevators. 41
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests appreciate the safe location within a half-mile walk of Truist Park and The Battery. 45
- Rooms are equipped with practical amenities like refrigerators, microwaves, and blackout curtains. 17
- Elevators are a frequent nuisance, with guests reporting broken units, long waits, and loud clunking sounds. 89
- Bathrooms suffer from notable maintenance problems, including leaking showers and holes in doors. 8
The catch
Who it's for
- — Braves fans walking to Truist Park
- — Visitors focused on The Battery
- — Travelers wanting basic in-room appliances
Skip it if
- — Anyone sensitive to carpet odors or unclean bathrooms
- — Guests who rely on working elevators
- — Travelers seeking seamless billing and front desk help
Seen on camera
3 moments · 2 videos · Wingate by Wyndham Atlanta Galleria/Ballpark
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“And don't worry about staying connected or starting your day right because they have free Wi-Fi throughout the property…”
youtube.com1:52“Rooms are well equipped with microwaves, refrigerators, coffee makers, and blackout curtains to ensure a comfortable sta…”
youtube.com0:49“After a long day of sightseeing, there is nothing better than heading straight to the onsite bar. The ambiance there is…”
youtube.com0:50Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Paying $3 more direct is likely worthwhile if you value Wyndham Rewards points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 72/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
77- “The bathroom had a hole in the door, dirt everywhere- we even had a contact on the counter - hard to say you wiped a counter and missed a contact” 9
- “On top of that the air conditioning vent was dripping all night onto the sink, the countertop, into our toiletries/medicines and created a huge puddle all over the bathroom floor in the middle of the night.” 8
Food
85- “And don't worry about staying connected or starting your day right because they have free Wi-Fi throughout the property and a delicious breakfast waiting for you in the morning to get you fueled up for adventure.” 141:52
- “Smell was to strong with bleach ,wasn't a coffee pot in room ,charged $15.00 per day for parking, got locked in restroom, beds was full of sand under top sheet, did not have a good breakfast , no soap or shampoo in the room.” 8
Location
84Noise
83- “Second the elevator lurches and makes a huge clunking sound that feels like it is not working as intended.” 8
- “The hotel was "ok" but (1) one of the elevators was broken the whole time we were there (leaving one elevator functional) such that we ended up taking the stairs (floor 6) most days rather than wait for 10-20 minutes, (2) the room had noticeable levels of mold, and (3) the property bore no resemblance to what you might normally expect from a Wyndham hotel.” 9
Room
76- “I tend to appreciate things like that more than the room itself personally, but there wasn't anything wrong with the room either.” 5
- “The hotel was "ok" but (1) one of the elevators was broken the whole time we were there (leaving one elevator functional) such that we ended up taking the stairs (floor 6) most days rather than wait for 10-20 minutes, (2) the room had noticeable levels of mold, and (3) the property bore no resemblance to what you might normally expect from a Wyndham hotel.” 9
Service
78- “She took the time to get our phone number, and she did call us, so we were able to check in early. We really appreciate it; she's a wonderful employee, and we hope you appreciate her again. Her name is Kenisha.” 8
- “After a long day of sightseeing, there is nothing better than heading straight to the onsite bar. The ambiance there is just so cozy and the staff are incredibly friendly.” 140:50
Bed & Sleep
77- “Rooms are well equipped with microwaves, refrigerators, coffee makers, and blackout curtains to ensure a comfortable stay.” 10:49
Value
77Where it is, how to reach it
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 16 points below the modest median of 88, across 134 hotels in the same bracket. In Atlanta it sits 11 points below the local median of 83.
- This hotel
- 72
- Bracket median
- 88
- Index median
- 90
Based on 134 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Nothing is yet praised often enough to recommend.
- 2 mentions
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 37 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The manager on duty at the time Jasmine Perez, was extremely unprofessional and nasty, caused a physical fight and a lot of emotional distress.” 8
- “Lady on check-in desk was polite” 8
- “She took the time to get our phone number, and she did call us, so we were able to check in early. We really appreciate it; she's a wonderful employee, and we hope you appreciate her again. Her name is Kenisha.” 8
- “The hotel offers shuttle services and bicycle rentals, which can be very helpful for navigating the Atlanta area.” 1
- “I emailed the hotel and asked them to refund me for the illegal charge. They were so arrogant and dishonest that they ignored my request. I had to file a dispute with my bank for scam and blackmail.” 8
- “After a long day of sightseeing, there is nothing better than heading straight to the onsite bar. The ambiance there is just so cozy and the staff are incredibly friendly.” On camera140:50
- “All the staff were incredibly nice and helpful.” 5
- “Booked a pet friendly room and it wouldn't have been bad, had it been clean. There were two queen beds. One was neatly made and the other looked like it had been used and someone tried to re-make it. There was a used hand towel by the sink and trash in the trashcan.” 9
- “Manager didn't return the call, so we called him again the following day. We were told the room wasn't that bad and that we would not be getting a refund.” 9
- “Skakala. This employee was extremely rude when I expressed my disatisfaction about the lack of satellite channels in my room on the third floor.” 8
- “Hotel is terrible with help. They don't care at all to help you get your own money back!! Staff at front desk didn't know what they were doing.” 8
- “Professional and helpful staff members like Shirley at the front desk” 4
- “If you are on the fourth floor you can get 66 plus channels but evidently this is not true on the lower floors. This lady ( Shakala) is in the wrong business (customer service). Her customer service skills are very poor.” 8
- “On top of that the air conditioning vent was dripping all night onto the sink, the countertop, into our toiletries/medicines and created a huge puddle all over the bathroom floor in the middle of the night.” 8
- “I got bit by something on my back when I was sleeping however, we had checked for bed bugs when we arrived there were set to stay for 2 nights but checked out after 1 night because the shower door falling off was ENOUGH..” 9
- “The bathroom had a hole in the door, dirt everywhere- we even had a contact on the counter - hard to say you wiped a counter and missed a contact” 9
- “- Dried urine on the toilet; odor from carpet and the AC.” 8
- “Shower leaking dripping on floor on my head while peeing. Had to use all towels to sop up water.” 8
- “The hotel was "ok" but (1) one of the elevators was broken the whole time we were there (leaving one elevator functional) such that we ended up taking the stairs (floor 6) most days rather than wait for 10-20 minutes, (2) the room had noticeable levels of mold, and (3) the property bore no resemblance to what you might normally expect from a Wyndham hotel.” 9
- “I tend to appreciate things like that more than the room itself personally, but there wasn't anything wrong with the room either.” 5
- “- Dirty room: stained bed skirts, sticky sheets, smeared wall.” 8
- “And they committed fraud by attempting to charge double the room was filthy and so many maintenance issues.” 9
- “The doubletree on the corner right by suntrust is like pretty reasonable. $130-140 after taxes and bs fees.” 5
- “Don't stay here. Not worth the extra money they will out definitely try to charge you.” 8
- “The doubletree on the corner right by suntrust is like pretty reasonable. $130-140 after taxes and bs fees. The price varies a little but have paid that price twice.” 5
- “And they committed fraud by attempting to charge double the room was filthy and so many maintenance issues.” 9
- “And don't worry about staying connected or starting your day right because they have free Wi-Fi throughout the property and a delicious breakfast waiting for you in the morning to get you fueled up for adventure.” On camera141:52
- “There were many more issues such as bathrooms not having toilet paper, no swim towels out, breakfast food being out and the staff unable to keep up with the number of guests, breakfast staff touching the spoons with barehands, dropping on the counter where food had spilled and then placing the spoons back on the plate for guests to use, and more.” 8
- “Smell was to strong with bleach ,wasn't a coffee pot in room ,charged $15.00 per day for parking, got locked in restroom, beds was full of sand under top sheet, did not have a good breakfast , no soap or shampoo in the room.” 8
- “Second the elevator lurches and makes a huge clunking sound that feels like it is not working as intended.” 8
- “The hotel was "ok" but (1) one of the elevators was broken the whole time we were there (leaving one elevator functional) such that we ended up taking the stairs (floor 6) most days rather than wait for 10-20 minutes, (2) the room had noticeable levels of mold, and (3) the property bore no resemblance to what you might normally expect from a Wyndham hotel.” 9
- “The hotel is exceptionally well located for entertainment, situated just 80 m from iFly Indoor Skydiving and 220 m from SunTrust Park.” 1
- “For most visitors, especially those with luggage or tight schedules, public transit alone is less convenient here than in Midtown or Downtown.” 13
- “Guestrooms include a microwave and refrigerator for convenience. Its proximity to the Galleria and nearby attractions makes it a practical choice for both leisure and business travelers.” 7
- “Convenient location within walking distance to Truist Park for Braves games” 4
- “If attending a Braves game, this hotel offers a great location for easy access to Truist Park” 4
- “Rooms are well equipped with microwaves, refrigerators, coffee makers, and blackout curtains to ensure a comfortable stay.” On camera10:49
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Food rests on 2 sources — too thin to rely on.
- Noise rests on 2 sources — too thin to rely on.
Ask about Wingate by Wyndham Atlanta Galleria/Ballpark
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 54/100We read 15 sources for this property, and pulled 49 traveler insights worth knowing. Last checked 2026-08-26.
Watch this hotel
We keep reading Wingate by Wyndham Atlanta Galleria/Ballpark. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 1This Hotel Is Worth It | Atlanta (GA), United Statesyoutube.comVideoDate not statedListened for quotes only3 quotes used
“The hotel is exceptionally well located for entertainment, situated just 80 m from iFly Indoor Skydiving and 220 m from SunTrust Park.”
Jump to0:49Read originalyoutube.com - 2Hotel La Quinta by Wyndham Atlanta Ballpark/Galleriareserving.comReview siteDate not statedRead originalreserving.com
- 3Wingate by Wyndham - Atlanta at Six Flagshotelplanner.comReview siteDate not statedRead originalhotelplanner.com
- 4Wingate by Wyndham Atlanta Galleria/Ballpark, Marietta, GAwanderlog.comReview siteDate not stated5 quotes used
“Comfortable beds and spacious rooms”
Read originalwanderlog.com - 5Places to stay : r/Braves - Atlantareddit.comForum threadDate not stated7 quotes used
“The doubletree on the corner right by suntrust is like pretty reasonable. $130-140 after taxes and bs fees.”
Read originalreddit.com - 6Wingate by Wyndham Galleria Atlanta - Hotelstravelweekly.comReview siteDate not statedRead originaltravelweekly.com
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