$$
Westgate Park City Resort & Spa
A slope-side Canyons resort featuring apartment-style villas, dedicated ski valet services, and on-site dining.
Strong · Deep coverage · read from 26 sources · 174 traveler insights
82
RoomExpert Score
Strong
The verdict
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Westgate Park City Resort & Spa is a sprawling mountain property offering apartment-style suites with full kitchens steps from the Canyons slopes. Guests appreciate convenient amenities like skier valet services to the gondola and diverse dining options from Edge Steakhouse to Drafts. However, guests frequently complain about high prices for meals and activities, slow front-desk service, and inconsistent housekeeping. 81195
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The mountain location provides beautiful views alongside immediate access for skiers tackling the Canyons area. 825
- Reviewers consistently praise the dedicated skier services that transport ski equipment directly to and from the gondola. 912
- Accommodations feature apartment-style villas and multi-bedroom suites fitted with full kitchens, washers, dryers, and comfortable beds with tons of pillows. 82319
- On-site dining options are popular, particularly steaks at Edge Steakhouse, Starbucks coffee in the lobby, and milkshakes at Drafts. 24912
The catch
- While many guests find the location ideal for skiing, others feel it is too isolated from downtown Park City and Main Street. 26125
- Most reviewers enjoy clean accommodations with large jacuzzi tubs, but several guests encountered dirty bathrooms and unwashed bedding. 3
- Some visitors report friendly and engaging timeshare staff, whereas others complain of aggressive sales presentations and overbooking hassles. drawn from the full read
Who it's for
- — Families needing multi-bedroom suites with full kitchens
- — Skiers who want gear valet service to the gondola
- — Guests looking for extensive on-site dining and amenities
Skip it if
- — Travelers wanting quick walking access to Main Street in downtown Park City
- — Budget-minded visitors looking to avoid pricey food and resort extras
- — Light sleepers bothered by noise echoing from floors above
Seen on camera
15 moments · 3 videos · Westgate Park City Resort & Spa
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“the ones we tried was the coffee bar serving Starbucks conveniently located in the lobby and the main restaurant being E…”
youtube.com4:54“food options at mid-mountain lodges are completely overpriced they're not quite as bad at the bases”
youtube.com6:56“and then the bathroom like the whole Barn Door design here as well this is a huge huge bathroom check this out”
youtube.com3:54“lift ticket prices aren't cheap with one day adult rates going between 150 and 200 dollars so it's worth thinking throug…”
youtube.com9:06“With a 3.5 out of five rating on Trip Advisor from over 10,000 reviews, the resort shines in value and amenities for bud…”
youtube.com2:12“however some places in both park city and canyons are only accessible by slow fixed grip lifts”
youtube.com5:40“huge shout out to Westgate for providing this welcome amenity thank you so much you guys I'm loving the whole lighting h…”
youtube.com1:26“The resort's location near Point Orlando, and the Orange County Convention Center adds convenience.”
youtube.com0:46“many resort areas feel quite isolated and provide breathtaking views”
youtube.com7:11“park city's lift infrastructure is decent but lacking in some ways with hiking required to reach high alpine terrain and…”
youtube.com10:02“so this is the Villa one-bedroom this is the newer unit very very nice open layout”
youtube.com1:09“this problem is exacerbated by navigational difficulties within the individual park city and canyons areas especially on…”
youtube.com4:48“Rooms are spacious and equipped with modern amenities.”
youtube.com1:15“huge shout out to every hotel that has a microwave makes life easy with kids”
youtube.com1:45“and on top of all that long lines tend to build up at some notable resort choke points”
youtube.com5:58Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
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Score breakdown
How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
88read from 1 source · Deep coverage
Food
91read from 7 sources · Solid coverage
Location
91read from 1 source · Deep coverage
Noise
86read from 1 source · Light coverage
- “I think it was not only loud people but just that the place is not built well. EVERYTHING sounded loud on the floor below. It echoed.” 14
Room
87read from 1 source · Deep coverage
Service
85read from 1 source · Deep coverage
- “Came here for our anniversary and they were so nice and upgraded our room to a luxury suite! And gave us free valet! Ace was so kind and congratulatory, made our entire day!!” 25
- “the whole family will enjoy. We have loved Westgate and utilized our timeshare every year since 2002. Ski in/Ski out valet is the best!” 9
Bed & Sleep
87read from 1 source · Deep coverage
Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
82read from 1 source · Deep coverage
- “The grounds are beautiful, the rooms are wonderful and worth the money (and match the pictures)... but the staff... hands down amazing. If I could write a review for each one that has helped us I would. Laura stole the show.” 25
- “The grounds are beautiful, the rooms are wonderful and worth the money (and match the pictures)... but the staff... hands down amazing.” 25
Where it is, how to reach it
3000 Canyons Resort Drive
Park City, Utah
84098 USA
Details checked 2026-09-13
Where it sits
Westgate Park City Resort & Spa and the 23 other hotels we cover in Park City. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 4 points below the mid-range median of 86, across 791 hotels in the same bracket. In Park City it sits 5 points below the local median of 87.
Price bracket
$$
Mid-range
- This hotel
- 82
- Bracket median
- 86
- Index median
- 86
Based on 791 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 2 mentions
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Value
75
Bathroom
72
Room
71
Service
65
Food
51
Location
37
View the 114 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room16 mentions · 1 filmed
- “Summit Watch: One of the biggest timeshare 2BR units I've ever been in. Window seats could easily serve as beds for small children. Sparkling clean, fully stocked and very well maintained.” 26
- “Others commented on the complex layout - honestly after looking at the map and doing 1 run through it was quite easy to access everything.” 25
- “Westgate The Canyons: Very large room, pristine in upkeep, small maintainence issue with running sink was quickly fixed.” 26
- “The two bedroom condo was very, very nice and had lots of room.” 18
- “You don't have to worry about anything but relaxing and having fun.They have everthing there. You dont have to leave your suite for anything, also you don't have to worry about your car or anything for security does their job.” 18
- “The property features four distinctly themed buildings and a wide range of accommodations, from cozy guest rooms to expansive multi-bedroom suites, thoughtfully designed to suit a variety of traveler needs.” 23
- “Very small room, perhaps 2/3rds the size of the other two.” 26
- “The beds were 'super comfortable with tons of pillows' (in Nate's words) and the living room also offered a pull-out bed/couch.” 19
- “Room design featured a door between the studio living area and bedroom, which is a nice touch if one person wants to sleep while the other stays up.” 26
- “I must say, the view was nice however, the room was the filthiest I've ever seen and this was an upgraded unit.” 3
- “- Westgate Vacation Villas Comments: This was our first time at a time-share resort. Our vacation was a last-minute arrangement and Lou was very quick to respond and assist. The 2-bedroom condo was better than we had imagined.” 18
- “so this is the Villa one-bedroom this is the newer unit very very nice open layout” On camera241:09
- “Though some visitors report dated decor or maintenance issues like slow wifi or plumbing glitches, cleanliness varies with praise for daily housekeeping, but occasional complaints about odors or bugs.” 17
- “Serious upkeep issues in the room (2 burners on stove broken, many supplies missing, bedding had holes in it, general need for paint and cleaning).” 26
- “This mountain resort is in a fabulous location with spectacular views. This property offers a nice selection of well-appointed units, from cozy guest rooms to spacious two-bedroom suites.” 8
- “Upon walking into my one bedroom hotel room, I was immediately greeted by an inviting, warm, and cozy atmosphere with a fireplace - a necessity for me after a long day on the slopes.” 11
Service51 mentions
- “Enjoy the excellent Ski- Service, including free Ski- transportation and drying your Ski Boots in a heated locker.” 12
- “Read more » Beautiful resort. We've stayed at the Westgate Park City resort and Spa for many years and it continues to be one of our favorite resorts. It has teriffic facilities with everything to offer, beautiful accommodations, and friendly and helpful staff.” 12
- “The ski valet service really takes the hassle out of skiing and carrying equipment. They deliver your skis to the main gondola and at the end of the day you can ski right to the valet and leave your skis.” 18
- “Restaurant on site was good. Only down point was very slow check in but the staff were all very friendy.” 18
- “Only down point was very slow check in but the staff were all very friendy. Would re-visit.” 18
- “Guest's Name - Mike Home Town - Phoenix, AZ Resort - Westgate At The Canyons Comments: We had a fantastic time staying at the Westgate condo during Sundance and the weeks after for skiing. We really enjoyed the Westgate shuttle service,which made it very easy to get around without a car.” 18
- “The heated yoga room and the main spa are further elevated through attention to details, amenities sourced from local vendors, and an easygoing demeanor exhibited by staff and management.” 6
- “Very nice deck/porch area.” 26
- “The Westgate staff was absolutely stunning!” 18
- “I was greeted by the wonderful staff who couldn't help but laugh as I still had all my ski gear on. They instantly made me feel welcomed and at ease.” 11
- “Came here for our anniversary and they were so nice and upgraded our room to a luxury suite! And gave us free valet! Ace was so kind and congratulatory, made our entire day!!” 25
- “The rooms were spacious and full service kitchen. The grounds were nice and there were lots of activities for the kids as well as the adults.” 18
- “the whole family will enjoy. We have loved Westgate and utilized our timeshare every year since 2002. Ski in/Ski out valet is the best!” 9
- “The salesperson, Meme, was pleasant at first, but once it became clear we weren't going to buy, both she and her managers became rude and unprofessional.” 3
- “Guest's Name - Marla Home Town - Las Vegas, NV Resort - Westgate Lakes Comments: We had a great time at Westgate Lakes. Our rooms were really nice and the staff was very friendly and helpful.” 18
- “Check in is painless and friendly.” 9
- “GREAT FAMILY VACATION. BEAUTIFUL RESORT WITH INDOOR OUTDOOR POOL. STAFF IS FANTASTIC AND VERY ACCOMMDATING. CLEAN ANDWELL MAINTAINED.” 12
- “Ski in/Ski out valet is the best! This is by far the best location if you are considering going Skiing/Snowboarding in Utah. So convenient to everything, Ski valet - I just love!” 9
- “Now on the day of presentation, the manager named Valerie Nava was very rude and mean when we asked why they overboooked and asked us to stay at another shady place.” 3
- “My family enjoyed a great stay at Westgate Villas, the accomodation was like home, with lots of room, excellent facilities and friendly staff.” 18
- “Marshall was professional, respectful, and genuinely trying to help, yet Dylan repeatedly spoke down to him in a way that felt disrespectful and unprofessional.” 3
- “The slop side valet service is an absolute requirement after a hard day of skiing.” 12
- “The service was outstanding.” 18
- “Customer service was the best I've received at any hotel I've ever stayed.” 25
- “The resort is so nice and clean, rooms are comfortable.” 25
- “The sink had old mildewed water trapped between the faucet handles, the jet tub had a black dirty ring around it, and the shower was grimy and filthy. This was the worst I had ever stayed at a Westgate. The housekeeping has gone down tremendously!” 3
- “First class accommodations and staff. Owner for 15 years. Never disappointed.” 9
- “The resort offers a free shuttle to town if needed. We love this resort. The first week in March is some of the best skiing in Park City. Love the pools, the ski service, the views and everything else.” 9
- “Although some travelers found the time-share sales pitches to be annoying and a bit of a mood-killer, overall, guests were pleased with the polite customer service.” 8
- “Only down point was very slow check in but the staff were all very friendy.” 18
- “We've stayed at the Westgate Park City resort and Spa for many years and it continues to be one of our favorite resorts. It has teriffic facilities with everything to offer, beautiful accommodations, and friendly and helpful staff.” 12
- “I went to the front desk and asked if we could change rooms and they told me, "You should have called us." I informed them that I WOULD have had I had a working phone in our condo that I complained about the day before!!!!” 14
- “Solangel provided excellent insight and customer service that was helpful in making my decision to rent from westgate resort” 3
- “Guest's Name - Pici Home Town - Treasure Island, FL Resort - Westgate at the Canyons Comments: We had a wonderful vacation! Our accomodations were outstanding, and the personnel at every level were happy to please. Our every request was met.” 18
- “As owners, we have stayed here for years and out of all of our visits, Laura has been the best example of customer service, hands down! She remembered our names, went out of her way to make sure our room locations met the needs of our party, and made a sincere effort to provide excellent service.” 25
- “Check in is painless and friendly. You can get your skis from the ski services folks - they cart them outside free so you don't have to bother with carrying your stuff!” 9
- “0 0 We love Westgate Park City!! This is a great ski-in/ski-out resort, right at the base of the Canyons. The amenities are great, the staff is very friendly and helpful.” 9
- “The grounds were nice and there were lots of activities for the kids as well as the adults. The service was excellent.” 18
- “We also hosted a surprise birthday party during our stay and were able to reserve the observation deck. It was the perfect setting, and the staff went above and beyond to help make the event a success.” 25
- “While I sat there I had to listen to employees cussing during conversations and such. They just left me there. Very rude people. Didn't seem to want to help.” 3
- “Friendly and helpful ski valet staff.” 26
- “The speedy service will have you in and out so you can get back to the slopes.” 11
- “The attentive staff takes pride in delivering personalized service that helps make every stay memorable.” 23
- “The service was amazing and set the tone for a great dining experience.” 15
- “Endless extra amenities. Activities for every age. Excellent service & staff.” 18
- “rooms were nice-clean, modern, and had a fireplace, which was a nice touch.” 1
- “The staff was wonderful and the resort was first class. We truly had a "home" when we were on vacation.” 18
- “Staff was indifferent at best and almost surly at times.” 26
- “To date, we have not received a satisfactory response from the formal complaint letter we submitted to their corporate office.” 3
- “Check in was amazingly smooth. We were greeted at the door and checked-in within a couple of minutes.” 4
- “Service is generally attentive with friendly staff and golf cart shuttles navigating the vast grounds.” 17
Food11 mentions · 1 filmed
- “the ones we tried was the coffee bar serving Starbucks conveniently located in the lobby and the main restaurant being Edge Steakhouse a triple four Diamond designation” On camera244:54
- “Read more » We have stayed here every year for 20 years, it has the most fabulous huge indoor/outdoor pool, lots of activites and has been remodeled. You'll love the spa, gameroom, and access to the slopes, great restaurants and gym too.” 12
- “Very convenient with underground parking, EV chargers, on-site mini market, Starbucks, five start dining at The Edge, excellent Drafts bar for bre” 9
- “On-site dining options include Edge Steakhouse and Drafts Sports Bar & Grill, although some recent guests noted that their hours are limited.” 8
- “Skier services that carry your equipment. Fantastic restaurants. Gym and yoga classes” 9
- “Drafts is more than your average burger bar. This elegant-yet-comfortable gastropub features more than 50 beers from around the world, and has classic upscale pub food.” 11
- “From the ski valet to the relaxing spa and amazing restaurants, Westgate Park City delivers a true luxury mountain experience.” 12
- “Resort offers two on-site restaurants: Edge Steakhouse (world-class menu) and Drafts Sports Bar & Grill.” 12
- “The service was amazing and set the tone for a great dining experience. BUT the real winner at Drafts are the milkshakes.” 15
- “Dining is really good and close (30-minutes) access to the SLC airport is a great convenience.” 9
- “Only downside is not many restaurants nearby that are more affordable but the drive isn't bad.” 25
Value10 mentions · 3 filmed
- “food options at mid-mountain lodges are completely overpriced they're not quite as bad at the bases” On camera226:56
- “one thing to note: this place isn't cheap. but for a ski resort in park city, that's kinda expected.” 1
- “lift ticket prices aren't cheap with one day adult rates going between 150 and 200 dollars so it's worth thinking through a vacation here before committing” On camera229:06
- “With a 3.5 out of five rating on Trip Advisor from over 10,000 reviews, the resort shines in value and amenities for budget conscious families despite extra fees for park resort activities and wifi.” On camera172:12
- “The food quality receives mix feedback. Tasty but overpriced.” 17
- “My advice: accept the resort's offer of a valet to help show you to your room; the escort will be worth the price of a tip!” 19
- “The grounds are beautiful, the rooms are wonderful and worth the money (and match the pictures)... but the staff... hands down amazing.” 25
- “Unfortunately, this is where Stephanie's demeanor changed dramatically. She immediately became hostile and informed us that if we ever received any offers from Westgate Resorts or any affiliated company, we should decline them because otherwise our credit card on file would be charged full price.” 3
- “Since returning home, our experience has only gotten worse. We've faced increasing maintenance fees, poor customer service, and ongoing issues accessing our account to book travel as originally promised.” 3
- “The grounds are beautiful, the rooms are wonderful and worth the money (and match the pictures)... but the staff... hands down amazing. If I could write a review for each one that has helped us I would. Laura stole the show.” 25
Location18 mentions · 1 filmed
- “The location is incredible, and the mountain views are absolutely beautiful.” 25
- “A mix of regular and timeshare rooms consist mainly of apartment-style quarters with washers and dryers, full kitchens, and separate living areas. This mountain resort is in a fabulous location with spectacular views.” 8
- “Beautiful location steps from the gondolas, great service and amazing skiing!” 9
- “We have stayed at this resort many times, and love the location and amenities. Summer offers great hiking and mountain biking opportunities, while in winter, this is a ski-in ski-out resort.” 12
- “Again, location cannot be beat especially for groups with older skiers or with small children.” 9
- “Dining is really good and close (30-minutes) access to the SLC airport is a great convenience.” 9
- “Westgate Resort has great amenities and is ideally located for skiing The Canyons.” 18
- “The resort's location was perfect - central to so many things to do in Park City.” 12
- “Drafts is conveniently located just steps away from the slopes and connected to Westgate Park City.” 11
- “The resort's location near Point Orlando, and the Orange County Convention Center adds convenience.” On camera170:46
- “The resort's location was perfect - central to so many things to do in Park City. We also appreciate the complimentary shuttle, which made it easy to get downtown and to other nearby spots.” 12
- “Best location close to the slope, wake up and be the first one online” 9
- “Ideally located in Canyons Village, this mountain resort offers a remarkable setting paired with comfort and convenience.” 23
- “Shops galore at the mountain base-gear, snacks, fashion, all steps away. This resort's location is incomparable! Steps away from the lift where resort employees bring your equipment for you!” 12
- “Excellent location within Canyons Villiage and ammenities you'll love. This pick will place you in the heart of all the action for an amazing stay.” 9
- “Best location at the heart of the Canyons! Walk to the gondola.” 9
- “Location is very isolating unless you're truly ONLY there to ski the Canyons -- really too far from Park City, Deer Valley or Main Street to regularly take the bus.” 26
- “In-town location and nearly ski-in/ski-out with town lift located a short walk away.” 26
Bathroom5 mentions · 1 filmed
- “Nice big bathroom with jacuzzi bath. Very close to Disney, Seaworld,etc.” 18
- “and then the bathroom like the whole Barn Door design here as well this is a huge huge bathroom check this out” On camera243:54
- “The master bathroom hadn't been cleaned either. The sink had old mildewed water trapped between the faucet handles, the jet tub had a black dirty ring around it, and the shower was grimy and filthy.” 3
- “Rooms are fitted with everything you need. Nice big bathroom with jacuzzi bath.” 18
- “Nice big bathroom with jacuzzi bath. Very close to Disney, Seaworld,etc. Restaurant on site was good.” 18
View2 mentions
Noise1 mention
- “I think it was not only loud people but just that the place is not built well. EVERYTHING sounded loud on the floor below. It echoed.” 14
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 17 sources carry no publication date, so we cannot tell how current they are.
Ask about Westgate Park City Resort & Spa
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 61/100We read 26 sources for this property, and pulled 174 traveler insights worth knowing. Last checked 2026-09-13.
0
Editorial
23
Blogs & sites
3
Video reviews
0
Podcast segments
Breadth
50
Depth
55
Freshness
96
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 26 cited sources▾
Everything quoted on this page.
- 6Serenity Spa at Westgate Park City Resort and Spa is a ...spaandbeautytoday.comReview site2026-06-19Current2 quotes used
“The heated yoga room and the main spa are further elevated through attention to details, amenities sourced from local vendors, and an easygoing demeanor exhibited by staff and management.”
Read originalspaandbeautytoday.com - 3Westgate Resorts Reviews | Read Customer Service ...trustpilot.comReview site2025-09-24Recent18 quotes used
“Very high pressured sales and the presenter called us liars when we said no to the timeshare.”
Read originaltrustpilot.com - 1Westgate Park City Resort & Spa, Park City, UTreddit.comForum thread2025-04-22Recent4 quotes used
“one thing to note: this place isn't cheap. but for a ski resort in park city, that's kinda expected.”
Read originalreddit.com - 16Westgate Park City Resort & Spawestgateparkcityresortandspa.comReview site2023-01-03AgeingRead originalwestgateparkcityresortandspa.com
- 15Park City, Utah: Westgate Park City Resort & Spashesonthego.comReview site2019-01-03Ageing4 quotes used
“Edge Steakhouse provides a culinary experience that takes the traditional steakhouse up a level.”
Read originalshesonthego.com - 14Westgate Lakes Resort & Spa - A detailed review with lots ...disboards.comReview site2012-09-14Ageing2 quotes used
“I went to the front desk and asked if we could change rooms and they told me, "You should have called us." I informed them that I WOULD have had I had a working phone in our condo that I complained about the day before!!…”
Read originaldisboards.com
Showing 6 of 26 cited · 26 read
1/5
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