The Westin New Orleans
High-rise hotel atop Canal Place offering quiet rooms, signature Heavenly beds, and sweeping Mississippi River views.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Perched above the Shops at Canal Place on the edge of the French Quarter, The Westin New Orleans delivers quiet accommodations and expansive Mississippi River views. The high-rise setting starting from the 11th-floor lobby isolates rooms from street noise and pairs comfortable signature Heavenly beds with prime city access. However, guests regularly report frustrations with slow, crowded elevators and dated room furnishings such as worn carpets and older bureaus. 161107
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the views of the Mississippi River and the city from the high-rise rooms above the 11th-floor lobby. 1165
- Sleep quality earns widespread acclaim thanks to quiet nights and comfortable Westin Heavenly beds with pillow-top mattresses. 17
- The location perched above the Shops at Canal Place provides convenient, walkable access to the edge of the French Quarter. 16110
The catch
- While some visitors describe the rooms as large and modern with useful desks, others criticize worn room interiors with dated carpets, draperies, and bureaus. 114
- Although the elevated floors keep street noise away, travelers disagree on whether the quiet offsets the frustration of slow elevators. drawn from the full read
Who it's for
- — French Quarter visitors seeking quiet rooms
- — Travelers prioritizing river views
- — Guests who value comfortable pillow-top beds
Skip it if
- — Anyone impatient with slow, crowded elevators
- — Guests seeking fresh, modern room decor instead of dated furnishings
Seen on camera
4 moments · 1 video · The Westin New Orleans
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“where am I staying the western New Orleans Canal Place and this Suite is sweet I have to tell you I've loved every minut…”
youtube.com0:04“I've had best breakfast at beastro on the bend and I had happy hour with live jazz at Observatory 11”
youtube.com0:15“this place is so beautiful and such a great location I went one night to the quarium for an event and I don't know if yo…”
youtube.com0:24“so if you're looking for a great location beautiful views very friendly team they have a workout room on the 14th floor…”
youtube.com0:45Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
93- “Bathroom had a very faint used look when checking in.” 2
Food
93Location
98- “Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby.” 10
- “this place is so beautiful and such a great location I went one night to the quarium for an event and I don't know if you can see but it is literally steps away to the aquarium” 110:24
Noise
88- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river.” 10
- “The lobby starts on the 11th floor and rooms ascend above that, so the views of the Mississippi River and surrounding NOLA are spectacular, and the extra height means that there is very little exterior noise.” 1
Room
92Service
90Bed & Sleep
90Value
87Where it is, how to reach it
Details checked 2026-09-10
Where it sits
The Westin New Orleans and the 41 other hotels we cover in New Orleans. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $$ usually buys
Scores 4 points above the mid-range median of 86, across 675 hotels in the same bracket. In New Orleans it sits 6 points above the local median of 84.
- This hotel
- 90
- Bracket median
- 86
- Index median
- 86
Based on 675 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
- 1 mention
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 37 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Is this the one on Rampart street? If so I am staying there now through Tuesday. I got the king room for 4 nights. I paid $529 so that is pro.” 10
- “The rooms are good sized and clean, but quite sparsely decorated with dated-looking carpets, draperies, and bureaus -- a bit surprising as the rates are a tad pricey.” 1
- “The rooms themselves are spacious but rather nondescript, and a bit dated for the price.” 1
- “I stayed at the Villa Convento a few years ago. At that price point, we were able to afford the most expensive room and it was great.” 10
- “The lobby starts on the 11th floor and rooms ascend above that, so the views of the Mississippi River and surrounding NOLA are spectacular, and the extra height means that there is very little exterior noise.” 1
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night. Great views of the river.” 10
- “Unfortunately, the interior noise can be quite amplified (especially in the lobby or rooms that are near ballrooms or meeting spaces).” 1
- “Also stayed a few times at what is now called the Omni Royal Orleans. Antique building but well maintained and well fitted with modern conveniences in the hotel. A lot closer in the Quarter, but still not so close to Bourbon street that the noise is an issue.” 10
- “If you will have a car, we enjoyed Rose Manor B&B for the quiet, the free parking ... and the cooked-to-order breakfasts!” 10
- “Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night. I didn't stay there to hear Taylor Swift. Staff weren't great, the room had a terrible layout.” 10
- “I just got back from 5 nights in New Orleans yesterday stayed in the Best Western Plus French Quarter on Rampart Street. It is quiet I am under 50 in great health.” 10
- “Traylaparks suggested the Frenchmen's Hotel on Frenchmen's Street. I love the street and would have loved our stay there, had it been a better hotel. I expected noise, but not loud pop music played all day and most of the night.” 10
- “I usually stayed at the Westin Canal Place. Right at the edge of the French Quarter. Very quiet at night.” 10
- “Recent guests say they can't award the hotel perfect reviews, though, because of worn room interiors and slow elevators.” 14
- “The bed is comfortable; the room is clean and quiet at night.” 10
- “Room had a wet spot in the carpet near the bed.” 2
- “Pre-arranged balloons were in the room as a sweet touch for a special occasion.” 2
- “where am I staying the western New Orleans Canal Place and this Suite is sweet I have to tell you I've loved every minute” On camera110:04
- “The bed is comfortable; the room is clean and quiet at night. Easy walk to all the action if that is what you are looking for.” 10
- “Enjoyed my stay in both of them, but have to say that I was upgraded to a suite at Le Richelieu and it was like staying in a castle.” 10
- “this place is so beautiful and such a great location I went one night to the quarium for an event and I don't know if you can see but it is literally steps away to the aquarium” On camera110:24
- “Thanks to its Canal Street address, guests can easily walk to most of the area's main attractions, including the French Quarter, Harrah's Casino, and the aquarium.” 1
- “"Located above the Shops at Canal Place mall... the Westin Canal Place is ideal for visitors who appreciate a convenient location as well as excellent views."” 16
- “The location on the edge of the French Quarter means quick access to Bourbon Street but none of the obnoxious all-night revelry.” 1
- “The hotel is on the edge of the French Quarter, but only a couple streets away from Bourbon st., so location is good for that but further from the river area, Downtown, and trolleys to the garden district.” 10
- “Easy walk to all the action if that is what you are looking for. We liked the Bourbon Orleans--a perfect location in the French Quarter. The cathedral and market are a short walk away and lots of restaurants are nearby.” 10
- “Location is ideal. There are taxis that line up in front of the hotel entrance because the main entrance is not on Canal St., making it easy for taxis to line up.” 5
- “Perched above the Shops at Canal Place, this high-rise Westin delivers standout Mississippi River and French Quarter views, plus an unbeatable location near shopping and the Quarter.” 16
- “Bathroom had a very faint used look when checking in.” 2
- “I love the Westin. We had one of the best views I have ever had in the city, a river view, higher floor, right at the crescent of the river. It was beautiful.” 5
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Food rests on 2 sources — too thin to rely on.
- 13 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin New Orleans
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 54/100We read 16 sources for this property, and pulled 56 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading The Westin New Orleans. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 16 cited sources▾
Everything quoted on this page.
- 1The Westin New Orleans Canal Place Reviewoyster.comReview site2024-08-07Ageing11 quotes used
“The rooms are good sized and clean, but quite sparsely decorated with dated-looking carpets, draperies, and bureaus -- a bit surprising as the rates are a tad pricey.”
Read originaloyster.com - 12
- 5Westin Canal St. Hotel questions - New Orleansboards.cruisecritic.comReview site2007-03-01Ageing3 quotes used
“Rooms were very nice, clean.”
Read originalboards.cruisecritic.com - 2HOTEL THE WESTIN NEW ORLEANS, NEW ORLEANSthe-westin-canal-place.myneworleanshotels.comReview siteDate not stated6 quotes used
“Bed was very comfortable.”
Read originalthe-westin-canal-place.myneworleanshotels.com - 3New Orleans, USA - Updated 2026: Hotel prices and reviewsen.planetofhotels.comReview siteDate not statedRead originalen.planetofhotels.com
- 44 The Westin New Orleans Hotel ▷ New Orleans Getawaysthe-westin-new-orleans-canal-place-hotel.at-hotels.comReview siteDate not statedRead originalthe-westin-new-orleans-canal-place-hotel.at-hotels.com
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