The Westin Kierland Resort & Spa
A Scottsdale resort featuring signature Heavenly Beds, private mountain-view balconies, and extensive golf grounds.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The Westin Kierland Resort & Spa is a sprawling Scottsdale property centered around golf, expansive grounds, and mountain views. Guests regularly praise the comfort of the signature Heavenly Beds and the spacious rooms with private balconies. However, travelers frequently complain about steep prices for food and drinks, as well as noise insulation that lets hallway sounds and neighboring TVs filter through. 129165
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the spacious rooms equipped with floor-to-ceiling windows and signature Heavenly Beds. 12165
- Private balconies offer expansive views of the McDowell Mountains, green courtyards, and Arizona sunsets. 1521
- Guests also appreciate the helpful staff and the resort location near Scottsdale shopping and off-site dining options. 21161
The catch
- Dining impressions are mixed, with some guests praising venues like Deseo and J. Swillings Pool Bar while others find the food mediocre and overpriced. drawn from the full read
- The golf course receives varied feedback, praised by some for scenic views and criticized by others as overly simple and poor value. drawn from the full read
Who it's for
- — Golfers and families visiting Scottsdale
- — Travelers prioritizing signature Heavenly Beds
- — Guests wanting mountain and golf course views
Skip it if
- — Light sleepers sensitive to thin wall insulation
- — Travelers avoiding high-priced resort food and drinks
- — Golfers seeking highly technical course layouts
Seen on camera
15 moments · 3 videos · The Westin Kierland Resort & Spa
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“and when you see the view we're like the first floor yeah so you can see the golf course oh nice nice”
youtube.com2:04“the food and service was great the whole experience was really worth the price”
youtube.com14:28“oh nice nice time with a walk-in closet we have one and two very spacious closets whoa a healthy bed”
youtube.com2:10“so let's walk to the next room over a smaller unit they have a mini kitchen this is a small size round round table which…”
youtube.com3:01“the quality and fit and finish of the room was nice i'd say it's comparable to any of the nicer hotels we've been to”
youtube.com2:29“one thing to note we are used to bathrooms having some kind of fan to remove you know moisture from hot showers but this…”
youtube.com2:43“the lighting in the room was more than adequate about eight lights around the room”
youtube.com2:56“nelly cashman's was the upper scale restaurant at the resort we had dessert there one night dinner one night and breakfa…”
youtube.com4:16“the service from the walton weiser covered this entire area and they were very attentive and friendly”
youtube.com5:25“i think i would say that really every customer service employee we met at the resort was very friendly and helpful”
youtube.com11:36“prices are very high for what you get for the food and drink options but i think that's kind of expected”
youtube.com11:42“they do have pool towels available poolside but they tend to kind of run a little low they have a big thing here and the…”
youtube.com5:00“the view from the balcony was great it was a nice view of the golf course and we found ourselves enjoying just sitting o…”
youtube.com3:01“the service in both pool areas was very good servers were consistently checking”
youtube.com11:23“the resort itself was clean really it was immaculate”
youtube.com14:21Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
One night, standard room. Award prices move with demand and availability is not checked here.
Search Marriott on points →Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91Location
91- “⭐ "Perfect location near shopping, restaurants, and golf"” 21
- “The resort's location is also ideal for exploring nearby attractions. The OdySea Aquarium, with its unique experiences like SeaTrek Helmet Diving and a shark tour, is just a short drive away. The Kierland Commons and Scottsdale Quarter are right next door, you'll have plenty of shopping and dining options.” 16
Room
86- “And speaking of the room, it was SO spacious! We actually ended up in an executive suite. This was so great with having young kids that go to bed much earlier than Mom & Dad!” 5
- “It's always fun staying in a hotel room and the boys certainly enjoy all the space! We made sure to have some down time, just enjoying the Westin Signature Heavenly Beds. My favorite was all the awesome pillows!!! Heaven indeed!” 5
Service
87- “The service touches were unparalleled. In fact, we can boldly proclaim that no large resort, including all of our visited Arizona AAA Five-Diamond resorts, matched the level of service we found at this resort.” 15
- “Overall, we felt "duped" by the whole thing, and decided not to purchase. We liked it so much that we bought a timeshare ! The staff was outstanding and the grounds were impeccable” 21
Bed & Sleep
89Where it is, how to reach it
Details checked 2026-09-04
Where it sits
The Westin Kierland Resort & Spa and the 15 other hotels we cover in Scottsdale. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points below the mid-range median of 88, across 490 hotels in the same bracket. In Scottsdale it sits level with the local median of 86.
- This hotel
- 86
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 104 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “ailable to nearby Kierland Commons where you will find many great shops and restaurants.” 21
- “⭐ "Perfect location near shopping, restaurants, and golf"” 21
- “The Villas are in a great location especially for golf enthusiasts.” 21
- “Simply put. This place is great. Small, yet everything you would want is there. Great location, great staff.” 21
- “The resort's location is also ideal for exploring nearby attractions. The OdySea Aquarium, with its unique experiences like SeaTrek Helmet Diving and a shark tour, is just a short drive away. The Kierland Commons and Scottsdale Quarter are right next door, you'll have plenty of shopping and dining options.” 16
- “Great neighborhood in Scottsdale with wonderful restaurants nearby” 21
- “Not only is the resort located right across the street from one of my favorite shopping spots in town (Kierland Commons), but the grounds are fabulous!” 5
- “The Westin Kierland Villas presents a fantastic vacation destination for your entire family. Experience this resort's ideal location in beautiful Scottsdale Arizona.” 4
- “Great location - near lots of restaurants, sites, etc.” 21
- “This is a convenient location for both business and leisure travelers, as there is plenty of shopping and dining at the nearby Kierland Commons, including The Cheesecake Factory, P.F. Changs, and Morton's, The Steakhouse.” 14
- “If you want a quieter location, B6 and B7 are likely to be the best choice. B4 might be the worst as it is located next to the clack clack clack of the pickleball court.” 4
- “Thank you Westin Kierland Scottsdale for a great welcome, a beautiful upgrade, and a lovely stay! What a fantastic location, amenities and staff.” 8
- “Excellent property and location to stay for an exciting week of the 2023 Super Bowl, and Phoenix Open.” 21
- “Service was excellent, particularly when the hotel had to resolve our connecting-room issue.” 1
- “Location is FABULOUS! Clean large rooms! Delish food & drinks at pool. Helpful staff.” 21
- “The staff was friendly and all worked to make you feel welcome.” 17
- “Checkout was a struggle, as we asked for the standard 4:00pm, but they only were able to guarantee 12:30 the night before. They did extend it to 2:00 the next morning, without issue.” 10
- “The rooms are super comfy with their signature Heavenly Beds and all the amenities you could ask for, including pet-friendly options and high-speed internet.” 16
- “⭐ "Staff was friendly and everything was well maintained"” 21
- “The service touches were unparalleled. In fact, we can boldly proclaim that no large resort, including all of our visited Arizona AAA Five-Diamond resorts, matched the level of service we found at this resort.” 15
- “Attentive food and drinks service; better-than-average fare” 9
- “i think i would say that really every customer service employee we met at the resort was very friendly and helpful” On camera611:36
- “The staff was friendly and all worked to make you feel welcome. This is a course to play but had to wait for cheaper play as it is on the pricier side.” 17
- “Great course, layout, staff.” 17
- “Staff is always willing to accommodate.” 21
- “Westin Kierland Villas is a fabulous resort. Staff are always friendly and helpful.” 21
- “Simply put. This place is great. Small, yet everything you would want is there. Great location, great staff.” 21
- “they do have pool towels available poolside but they tend to kind of run a little low they have a big thing here and then a couple other areas where you can get towels but those other areas seem to run low and there's a little Hut that's over here it's the only one that usually has towels in them by mid-afternoon they don't seem to always fill those other ones very often” On camera225:00
- “Thank you Westin Kierland Scottsdale for a great welcome, a beautiful upgrade, and a lovely stay! What a fantastic location, amenities and staff.” 8
- “But it was the Kierland's friendly staff that made a stay here memorable for most visitors.” 12
- “a message from the concierge desk telling us that we had a welcome packet and to come and visit and we finally went and talked to them and they were really informative they didn't try to sell us anything” 6
- “The staff and resort facilities are top notch.” 21
- “Love this club! Beautiful course with great staff. I highly recommend this course.” 17
- “Instead of leaving us to deal with the inconvenience, the staff moved us to connecting rooms on a higher floor and gave us a credit. Throughout our stay, the service was excellent, and this was a good example of it.” 1
- “The concierge was top notch, having connections to several Quarter restaurants, although I found the either the service or value lacking in his recommendations.” 10
- “The staff is top notch and everything is first class.” 21
- “Excellent shuttle service to nearby Kierland Commons & Scottsdale Quarter, however one time it was very slow in arriving.” 10
- “the service in both pool areas was very good servers were consistently checking” On camera611:23
- “Friendly and attentive; a cut above typical Westin service standards” 9
- “Thankfully though, the restaurant was actually VERY family friendly. They did great with the boys and thought of things before I even had to ask (like bringing special plastic cups with lids).” 5
- “Overall, we felt "duped" by the whole thing, and decided not to purchase. We liked it so much that we bought a timeshare ! The staff was outstanding and the grounds were impeccable” 21
- “the service from the walton weiser covered this entire area and they were very attentive and friendly” On camera65:25
- “But how does it satisfy so many guests? Routinely fun, friendly service and a bit of Scotch-Arizona character -- bagpipes at sunset, for instance.” 9
- “Unfortunately, that enthusiasm completely disappeared upon arrival. We were greeted with a cold, transactional attitude-basically: pay your tee time, keep pace, and don't expect much else. No welcome, no energy, just a warning.” 17
- “On the good side, the front desk staff was friendly and efficient.” 21
- “During peak travel times housekeeping can be a bit slow; a room might not be cleaned by 3 p.m.” 9
- “No premier checkin that day - which was blamed on the daily demand. Made no sense to me, as premier checkin doesn't mean you stop checking in regular people. Making me wait, despite status, is annoying.” 10
- “This is our favorite resort in Scottsdale! It is clean, comfortable, has pools and a lazy river. It has a convenience store on site, shuttle to dining and shopping at Scottsdale's Fashion Square with luxury shopping and top restaurants from which to choose. Staff is very attentive.” 21
- “the food and service was great the whole experience was really worth the price” On camera614:28
- “So while the added fees can be irksome ($20 to access the gym's locker rooms; $13 for Wi-Fi) and the guestrooms aren't extraordinary (they look like higher-tier hotel rooms anywhere), most guests happily return.” 9
- “While the guestrooms maintain all the high-end comforts of the Westin brand -- you'll hear no complaints about the trademark "Heavenly" beds -- they don't exactly wow in the way one might expect from a hotel in this price range.” 9
- “prices are very high for what you get for the food and drink options but i think that's kind of expected” On camera611:42
- “High prices at the on-site restaurant” 14
- “The staff delivers when it comes to special requests, but note that there's often an additional fee.” 9
- “$320 for, at best, mediocre conditions. 2nd worst value in Scottsdale after TPC Stadium.” 17
- “Summer rates at this place is a bargain at twice the cost.” 17
- “so let's walk to the next room over a smaller unit they have a mini kitchen this is a small size round round table which i like” On camera113:01
- “oh nice nice time with a walk-in closet we have one and two very spacious closets whoa a healthy bed” On camera112:10
- “Featured Image is of the beautiful view from a hotel window.” 10
- “For a resort built around a pretty impressive pool area, actually getting from our room to the pool was more annoying than I expected. I could see it right outside our window. Getting there was another story.” 1
- “And speaking of the room, it was SO spacious! We actually ended up in an executive suite. This was so great with having young kids that go to bed much earlier than Mom & Dad!” 5
- “Nice course layout but unfortunately the flooding from heavy rains the night before ruined some of the fairways and bunkers.” 17
- “the lighting in the room was more than adequate about eight lights around the room” On camera62:56
- “The two-bedroom is perfect for couples traveling together since you can lock the adjoining door for additional privacy and no need to share laundry facilities as both sides include stacked washer and dryer.” 4
- “Unbelievable Arizona sunsets and McDowell Mountain views from our balcony.” 15
- “The course looks amazing! Just check out the fabulous view from our room!” 5
- “the quality and fit and finish of the room was nice i'd say it's comparable to any of the nicer hotels we've been to” On camera62:29
- “Additionally, they removed my desk lamp at 2pm, saying they would replace it with an upgraded one within two hours. I had to call back late evening for them to bring me a new one, which wasn't ideal.” 10
- “The decor is contemporary and tasteful with clean lines, wood furniture, and stone tiled bathrooms.” 14
- “It's always fun staying in a hotel room and the boys certainly enjoy all the space! We made sure to have some down time, just enjoying the Westin Signature Heavenly Beds. My favorite was all the awesome pillows!!! Heaven indeed!” 5
- “Layout-wise, the course is bland, simple, and lacks any real personality or challenge-especially disappointing in a golf-rich area like Scottsdale.” 17
- “The 1-bedroom villa was clean (albeit small) and everything was in working order.” 21
- “Lobby is very large - opens up down to a couple bars and the outdoor landscape, and various restaurants and eateries on the side. Although they said they upgraded us to a Deluxe King, it looked like a pretty basic room, nothing fancy and served our purposes.” 10
- “Great course, layout, staff.” 17
- “is there any usb ah there's a usb port right there close to your bed nice nice and then a chair a little area i love my full-length mirror” 11
- “Some public areas have worn furniture and can seem a bit untidy” 14
- “the different menus from these places share quite a few of the same offerings although they of course have their own as well depending on whether you're at the nicer restaurant or the bar and grill but all in all my wife said the food was very good” 6
- “The McDowell Restaurant/Store was well-stocked and menu items were generous and tasty.” 21
- “The firepits and chimineas in the mornings and evenings, land and pool activities for kids, restaurant and marketplace, and the enviable location near shopping and restaurants make this an easy timeshare property to settle into. The shuttle service to the above is extremely convenient.” 21
- “There was a hotel breakfast buffet available during our stay that wasn't advertised nearly as well as I thought it should have been. The selection was decent, and once we compared the options, it actually ended up costing us less than ordering breakfast through room service.” 1
- “The resort has multiple restaurants to choose from, but for a sophisticated dining experience, indulge your palate at Nellie Cashman's Monday Club Cafe, the resort's premier eatery.” 12
- “The rooms are spacious with up-to-date furnishings and the pool and other facilities are so nice with great food and snacks.” 21
- “Limited on-site dining options” 14
- “The McDowell Market & Grill is the only restaurant/dining option on the property and it is limited.” 14
- “In-room dining was convenient and good.” 1
- “Dining at the Westin Kierland We tried in-room dining one day and thought it was great. We tried in-room dining one day and thought it was great. Room service is one of those conveniences that becomes considerably more appealing when you're travelling with young kids.” 1
- “The food was delicious too. The boys went with classic choices of mac 'n cheese and grilled cheese. Mr. Mom Endeavors and I tried some delicious steak tacos and a turkey blt! Everything was great!” 5
- “The Westin Kierland offers a variety of dining options that are sure to please everyone in the family. We loved the casual vibes at J. Swilling's Poolside Bar & Grill, where we enjoyed salads, sandwiches, and snacks right by the pool.” 16
- “One of Kierland's advantages is that you're also near plenty of Scottsdale restaurants, so you aren't completely dependent on resort dining.” 1
- “The food that we had the opportunity to sample was outstanding. Deseo and Brittlebush Bar & Grill have made it upon our favorites list.” 15
- “The firepits and chimineas in the mornings and evenings, land and pool activities for kids, restaurant and marketplace, and the enviable location near shopping and restaurants make this an easy timeshare property to settle into.” 21
- “nelly cashman's was the upper scale restaurant at the resort we had dessert there one night dinner one night and breakfast another day they have a good amount of indoor seating here in a nice environment” On camera64:16
- “And, our favorite dining experience was the Bubbles 'n Brunch at Nellie Cashman's on Sunday! Everything from bagels & pastries to salads, crab legs, and steak! A full dessert spread and unlimited mimosas too!” 5
- “Great food, and plenty of it, is always close by.” 9
- “One of the highlights of our stay was definitely the food. The Westin Kierland offers a variety of dining options that are sure to please everyone in the family.” 16
- “And, the shower was fabulous! I want that showerhead at home!!” 5
- “Of course we loved the Westin's signature Heavenly Bed and Heavenly Shower.” 15
- “I also loved the Heavenly Bath, complete with separate tub and shower, dual showerhead and spa amenities!” 5
- “i love my full-length mirror tubby and you also hang some stuff shower oh i love the hand shower jacuzzi dual sink” 11
- “as very crowded and very loud at all times (2) the "relaxation pool" was fine during the day, but was over-run with noisy teenagers and children after 8PM (when the "activity pool" closed). There were frequently no clean towels available at either pool by mid-day” 21
- “And the noise insulation is less than perfect -- you'll likely hear doors slamming in the hallway and your neighbors watching TV.” 9
- “The grounds and rooms are well maintained, no small detail is overlooked.” 21
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 10 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin Kierland Resort & Spa
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 18/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
3 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 22 cited sources▾
Everything quoted on this page.
- 7Westin Kierland Resort files third application to convert golf ...abc15.comReview site2026-08-27CurrentRead originalabc15.com
- 1The Westin Kierland Resort Review: Is It Worth It for Families?lifeoutsidetheinbox.comSocial post2026-08-20Current9 quotes used
“Service was excellent, particularly when the hotel had to resolve our connecting-room issue.”
Read originallifeoutsidetheinbox.com - 8r/marriott - Westin Kierland Scottsdale Welcomereddit.comForum thread2025-04-23Recent2 quotes used
“Thank you Westin Kierland Scottsdale for a great welcome, a beautiful upgrade, and a lovely stay! What a fantastic location, amenities and staff.”
Read originalreddit.com - 4The Westin Kierland Villas, Scottsdale Arizonablog.redtimeshares.comReview site2025-02-25Recent4 quotes used
“The two-bedroom is perfect for couples traveling together since you can lock the adjoining door for additional privacy and no need to share laundry facilities as both sides include stacked washer and dryer.”
Read originalblog.redtimeshares.com - 14The Westin Kierland Villas Reviewoyster.comReview site2024-08-08Ageing8 quotes used
“Bathrooms are clean and spacious.”
Read originaloyster.com - 9The Westin Kierland Resort & Spa Reviewoyster.comReview site2024-08-07Ageing15 quotes used
“So while the added fees can be irksome ($20 to access the gym's locker rooms; $13 for Wi-Fi) and the guestrooms aren't extraordinary (they look like higher-tier hotel rooms anywhere), most guests happily return.”
Read originaloyster.com
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