$$
The Westin Hilton Head Island Resort & Spa
Oceanfront Hilton Head resort with beach sunrises, comfortable Heavenly beds, and on-site golf access.
Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
84
RoomExpert Score
Exceptional
The verdict
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Read it your way
The Westin Hilton Head Island Resort & Spa is a beachfront destination known for its scenic sunrises, comfortable Westin Heavenly beds, and nearby golf courses. Guests appreciate the property grounds and attentive golf staff, but the hotel suffers from noticeable wear and soundproofing issues. Reviewers frequently report hearing noisy neighbors through thin walls, dealing with broken elevators, and navigating exhausting long hallways. 2108
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The resort occupies an excellent island location on a pretty beach, providing great views of early morning sunrises. 489
- Guests consistently praise sleep quality, highlighting the comfortable Westin Heavenly beds and pillow-top mattresses. 108
- Golfers consistently report great experiences with friendly staff at the Barony Course and Robber's Row. 13
The catch
- Opinions on room conditions vary widely; some enjoy airy interiors and spacious layouts, while others report broken AC units and maintenance troubles in older parts of the property. drawn from the full read
- Dining receives mixed reactions, ranging from guests who find The Blue Lounge comfortable to those who complain that restaurants serve repetitive menus with mediocre food. 49
Who it's for
- — Golfers playing Barony Course or Robber's Row
- — Beach lovers looking for oceanfront sunrises
- — Guests seeking comfortable Heavenly bedding
Skip it if
- — Light sleepers easily disturbed by noisy neighbors and thin insulation
- — Guests frustrated by broken elevators and long hallways
- — Travelers expecting consistently updated, trouble-free rooms
Seen on camera
7 moments · 1 video · The Westin Hilton Head Island Resort & Spa
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“I think the hotel is also in an ideal location directly on the beach near the center of the island and walking distance…”
youtube.com1:15“Unfortunately, as with many resorts these days, the Hilton charges a resort fee of $32. So, be aware of this.”
youtube.com2:52“In regards to Wi-Fi, we didn't have any issues with the Wi-Fi anywhere at the hotel.”
youtube.com6:33“Overall, the food wasn't very good, and it just wasn't a comfortable space to have breakfast.”
youtube.com8:14“The Blue Lounge restaurant is their bar area and you can eat here as well. I'm here before it's actually opened. The Blu…”
youtube.com9:32“And now it's time for my overall Scottsdale Travel Check score. We found the Hilton to be a bit dated and the food and b…”
youtube.com11:52“Having said this, it still is well taken care of and the location is excellent. Perhaps the best on the island in our op…”
youtube.com12:03Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
With points
64,000 points a night
Marriott Bonvoy · priced October 21, moves with demand
One night, standard room. Award prices move with demand and availability is not checked here.
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Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90read from 1 source · Deep coverage
- “The toilet in our bathroom was a bit sensitive too as it was easily clogged and you had to hold the handle down to ensure everything flushed away.” 1
Location
95read from 1 source · Deep coverage
Room
88read from 1 source · Deep coverage
- “samflo_89 • 7 buwan ang nakalipas We stayed at the Omni with my then 2.5 year old and we loved it! We stayed at the Omni with my then 2.5 year old and we loved it! Good size room, multiple pools, right on the beach and close to things around town.” 14
- “I did enjoy the view from our rooms balcony and the room itself was quite nice.” 4
Service
87read from 1 source · Deep coverage
- “Thank you to Jay Rusch and the whole staff at Robber's Row for making our golf day extra special. I played with my kids and he was so gracious with us, personally assisting us with getting setup and telling us all about the course and its history.” 13
- “Follow-The-Money19 • 7 buwan ang nakalipas Just left the Omni today and would highly recommend it. Just left the Omni today and would highly recommend it. Staff is exceptional, food is delicious, lots of kid activities.” 14
Bed & Sleep
89read from 1 source · Deep coverage
- “Highlights include textured grey carpeting, sleek light wood furnishings, and pillow-top mattresses that get good reviews from guests.” 10
Where it is, how to reach it
Two Grasslawn Avenue
South Carolina
29928 USA
Details checked 2026-09-05
Where it sits
The Westin Hilton Head Island Resort & Spa and the 2 other hotels we cover in Hilton Head. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 4 points below the mid-range median of 88, across 490 hotels in the same bracket.
Price bracket
$$
Mid-range
- This hotel
- 84
- Bracket median
- 88
- Index median
- 88
Based on 490 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 2 mentions
Avoid
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Value
69
Food
64
Room
62
Service
57
Location
12
Noise
2
View the 81 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Food14 mentions · 3 filmed
- “This coastal getaway is located on sugar-sand beaches, and offers sparkling pools, delicious dining, and three championship golf courses.” 16
- “The hotel allowed us easy access to the fantastic Hilton Head Island beaches. It was easy enough to navigate from the hotel to get to restaurants and shopping on the island.” 1
- “The food was really good at the restaurant” 4
- “Overall, the food wasn't very good, and it just wasn't a comfortable space to have breakfast.” On camera98:14
- “several restaurants are there but they all serve the same menu just at different times, food is just ok” 4
- “The dining table was a great amenity. It came in handy during snack time with Baby Weekly Flyer.” 15
- “And now it's time for my overall Scottsdale Travel Check score. We found the Hilton to be a bit dated and the food and beverage options to be underwhelming.” On camera911:52
- “Plus, guests say the service they received was ideal, and the on-site restaurants all offer tasty fare.” 8
- “Follow-The-Money19 • 7 buwan ang nakalipas Just left the Omni today and would highly recommend it. Just left the Omni today and would highly recommend it. Staff is exceptional, food is delicious, lots of kid activities.” 14
- “Food was great but pricey.” 7
- “The rooms are nothing fancy but the location is great and we loved being able to enjoy all of the live music. We only ate breakfast at the Beach House but it was yummy!” 2
- “However this hotel is very average. There's no proper restaurant and the bar food is pretty bad.” 4
- “The Blue Lounge restaurant is their bar area and you can eat here as well. I'm here before it's actually opened. The Blue just feels comfortable and it's a really nice space.” On camera99:32
- “Iba pang mga reply Follow-The-Money19 • 7 buwan ang nakalipas Just left the Omni today and would highly recommend it. Just left the Omni today and would highly recommend it. Staff is exceptional, food is delicious, lots of kid activities.” 14
Value10 mentions · 1 filmed
- “We had a similar experience to Splash, the food was good but expensive. You can definitely have similar caliber of food off the resort for a bit less money.” 1
- “As a mid-level (price wise) course in HHI, this was a great value.” 13
- “And then for the older crowd there is Splash which overlooks the ocean and has limited hours. We had dinner here on our last night and while it was ok...it wasn't worth the price and I'd recommend dining offsite.” 18
- “Great course- worth the money” 13
- “I haven't heard any TERRIBLE reviews of Westin Hilton Head though I have heard of some bad ones. That being said I like the Westin Hilton Head, it has got a great value and location.” 7
- “The first day we arrived we ate poolside at Splash. Everyone tried something different. Burgers, hotdogs and I had fish tacos. The food was quite good although expensive.” 1
- “Sección de comentarios The_Traveller1 • hace 5 m I haven't heard any TERRIBLE reviews of Westin Hilton Head though I have heard of some bad ones. That being said I like the Westin Hilton Head, it has got a great value and location.” 7
- “I'm currently, do NOT stay here. You will charge for EVERYTHING including trash bags” 4
- “Unfortunately, as with many resorts these days, the Hilton charges a resort fee of $32. So, be aware of this.” On camera92:52
- “Food was great but pricey.” 7
Bathroom1 mention
- “The toilet in our bathroom was a bit sensitive too as it was easily clogged and you had to hold the handle down to ensure everything flushed away.” 1
Service20 mentions
- “And the entire time the front desk staff acted like we were inconveniencing them lmao.” 4
- “Barony is and always has been a great experience. Great staff.” 13
- “window ledge at end of hall was coated with thick dust and also noticed the carpet below it had animal hair and crumbs all over it, took the stairs and realized they had not been cleaned in a long time (trash in them and huge piles of dust bunnies on bottom floor)” 4
- “The hotel rooms are nice.” 7
- “Plus, guests say the service they received was ideal, and the on-site restaurants all offer tasty fare.” 8
- “Golf staff was extremely friendly and helpful, however the bartender in the clubhouse was extremely rude and condescending when we simply asked for a water after a hot day.” 13
- “The beach access is really great though and customer service is top notch.” 2
- “I'm 1000000% obsessed with the Omni. I've no joke stayed maybe 25 times?? It's clean, renovated rooms recently, shuttle that takes you 3 miles around, nice staff, great pool food etc” 14
- “You'll pass a few Marriott properties on the way. We must have pulled up after a large group of people arrived, because the car valet line was extremely backed up. We waited about 10 minutes for our bags and vehicle to be picked up and then headed inside the lobby.” 15
- “Omni and Westin have top tier service.” 2
- “Yes this hotel is dog friendly! Our room was nice, the bathroom was spacious.” 1
- “Iba pang mga reply Follow-The-Money19 • 7 buwan ang nakalipas Just left the Omni today and would highly recommend it. Just left the Omni today and would highly recommend it. Staff is exceptional, food is delicious, lots of kid activities.” 14
- “Follow-The-Money19 • 7 buwan ang nakalipas Just left the Omni today and would highly recommend it. Just left the Omni today and would highly recommend it. Staff is exceptional, food is delicious, lots of kid activities.” 14
- “The Rosen Inn at Pointe Orlando brings you style and comfort at a budget-friendly price without sacrificing amenities or service.” 5
- “Thank you to Jay Rusch and the whole staff at Robber's Row for making our golf day extra special. I played with my kids and he was so gracious with us, personally assisting us with getting setup and telling us all about the course and its history.” 13
- “Marriott Grande Ocean is very nice. Close to Coligny and Beach House . Bike ride into sea pines. One of the best bartenders on the island .” 2
- “I've stayed at the Beach House. The staff is so friendly.” 2
- “The resort got a $30m facelift in 2013, and parts of it feel still feel updated, like the check in area below, aspects of the room, but other parts feel quite old and outdated. Our check in was very swift, friendly, and our elite benefits were explained along with our upgrade.” 18
- “Several small reception desks in lieu of one massive check-in counter make for a more personalized feel.” 10
- “Been playing Barony Course for years now and always have had a great experience. Staff is always friendly.” 13
Room15 mentions
- “I did enjoy the view from our rooms balcony and the room itself was quite nice.” 4
- “Long hallways and confusing layout make it easy to get lost” 10
- “Some guests, though, have found the resort's layout -- especially the long hallways -- difficult to navigate.” 10
- “The balcony offered a nice view when sitting on it, but needed some paint and freshening.” 18
- “The room and resort renovation looks good. It will be interested to see how the proposed new Hyatt Jekyll Island compares.” 15
- “Our first room had broken AC and a balcony door that wouldn't open.” 4
- “Note that the cabanas are for rent so you will have to pay extra for those premium spots. Our room was just a two queen island view room. Which means we had a balcony but no real view.” 1
- “Both rooms in our suite had nice views of the ocean. Each balcony had two chairs and a small table.” 15
- “Part of the hotel is very old and has not been sufficiently upgraded. We stayed on the "older" side and noted the following: the room smelled musty, room key wristband did not work, even when hotel employee tried it (went back 3 times before could enter room)” 4
- “The interior of our room felt relatively up to date; however, you could see wear and tear on the furniture and couch.” 18
- “samflo_89 • 7 buwan ang nakalipas We stayed at the Omni with my then 2.5 year old and we loved it! We stayed at the Omni with my then 2.5 year old and we loved it! Good size room, multiple pools, right on the beach and close to things around town.” 14
- “But upon closer inspection you could see these rooms were well used as some of the furniture was well worn.” 1
- “This upscale resort features beautiful grounds with lots of places to lounge throughout, as well as airy interiors with chic furnishings. However, the long hallways at this 416-room property make for a bit of a hike to some rooms.” 10
- “This one is composed of a king bed (for the parents) and a sofa bed (for our two children). We find all the usual Westin facilities: coffee machine with Starbucks products, and functional desk.” 17
- “Our first room had broken AC and a balcony door that wouldn't open. Our second room was a connected room, and there was sewage from the toilet next door seeping under the door. Literal liquid shit. Don't even get me started on the smell.” 4
Location18 mentions · 2 filmed
- “Weston probably nicer hotel, Omni being in palmetto dunes far superior location.” 14
- “Having said this, it still is well taken care of and the location is excellent. Perhaps the best on the island in our opinion.” On camera912:03
- “The rooms are nothing fancy but the location is great and we loved being able to enjoy all of the live music.” 2
- “The Beach house just spent a lot of money rebuilding the Tiki Hut. If you like to drink and you like live local music maybe the Beach House is for you. Located very close to Coligny Plaza on the South End. The best choice if you want to walk to restaurants and shopping. Also the most touristy and busiest part of the island.” 2
- “The location is amazing for me. I wanted to be on or close to the beach AND have access to Coligny Plaza.” 2
- “The non-smoking hotel is perfectly located in Hilton Head Island, 0.3 miles from a white sandy beach.” 12
- “As for the beach house, I can't speak for their service, but the location is great. Tons of restaurants and shops within walking distance, and very easy beach access.” 2
- “I haven't heard any TERRIBLE reviews of Westin Hilton Head though I have heard of some bad ones. That being said I like the Westin Hilton Head, it has got a great value and location.” 7
- “I think the hotel is also in an ideal location directly on the beach near the center of the island and walking distance to a large outfitter company.” On camera91:15
- “This hotel is a big disappointment. It is on a pretty beach, and in a good location.” 4
- “grilledmeat45 • 1 taon ang nakalipas I've seen some of the best sunrises at this hotel I've seen some of the best sunrises at this hotel guestreview • 1 taon ang nakalipas This hotel is a big disappointment. It is on a pretty beach, and in a good location.” 4
- “Sección de comentarios The_Traveller1 • hace 5 m I haven't heard any TERRIBLE reviews of Westin Hilton Head though I have heard of some bad ones. That being said I like the Westin Hilton Head, it has got a great value and location.” 7
- “samflo_89 • 7 buwan ang nakalipas We stayed at the Omni with my then 2.5 year old and we loved it! We stayed at the Omni with my then 2.5 year old and we loved it! Good size room, multiple pools, right on the beach and close to things around town.” 14
- “It looks like Beach House has recently been renovated and I definitely like the location.” 2
- “I want to like it..I do like the location, but I need to see some improvements for sure.” 4
- “The hotel was conveniently located just a mile from a bunch of shops and restaurants, sometimes there were golf cart shuttles for if you didn't wanna walk.” 4
- “I've stayed at the Beach House. The staff is so friendly. The location is amazing for me. I wanted to be on or close to the beach AND have access to Coligny Plaza.” 2
- “Omni is in a slightly more busy area, though not at all a commercial feel. It's more centrally located on the island so things are a bit closer, but only by a mile or two.” 14
Noise2 mentions
- “The rooms are recently remodeled but the property is definitely getting worn down. It was also not well insulated and I woke up almost every night while I was there from noisy neighbors, people above or people in hallways, etc.” 2
- “The Westin is disappointing IMO. The rooms are recently remodeled but the property is definitely getting worn down. It was also not well insulated and I woke up almost every night while I was there from noisy neighbors, people above or people in hallways, etc.” 2
Bed & Sleep1 mention
- “Highlights include textured grey carpeting, sleek light wood furnishings, and pillow-top mattresses that get good reviews from guests.” 10
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 9 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin Hilton Head Island Resort & Spa
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-05.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
96
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 7Westin Hilton head : r/marriottreddit.comForum thread2026-04-13Current9 quotes used
“The hotel rooms are nice.”
Read originalreddit.com - 14Dad needs advice...Omni or Westin in Hilton Headreddit.comForum thread2026-02-12Current12 quotes used
“Weston probably nicer hotel, Omni being in palmetto dunes far superior location.”
Read originalreddit.com - 4Hilton Beachfront Resort and Spa Hilton Head Islandreddit.comForum thread2025-05-03Recent24 quotes used
“And the entire time the front desk staff acted like we were inconveniencing them lmao.”
Read originalreddit.com - 2Omni, Westin or Beach House : r/hiltonheadreddit.comForum thread2024-11-01Ageing16 quotes used
“The Westin is disappointing IMO. The rooms are recently remodeled but the property is definitely getting worn down.”
Read originalreddit.com - 10The Westin Hilton Head Island Resort & Spa Reviewoyster.comReview site2024-08-12Ageing8 quotes used
“Long hallways and confusing layout make it easy to get lost”
Read originaloyster.com - 1Westin Hilton Head Island Resort Reviewchiceverywhere.comReview site2022-09-01Ageing10 quotes used
“We had a similar experience to Splash, the food was good but expensive. You can definitely have similar caliber of food off the resort for a bit less money.”
Read originalchiceverywhere.com
Showing 6 of 18 cited · 0 read
1/3
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