The Westin Bund Center, Shanghai
Centrally located Bund hotel with sweeping skyline views, plush rooms, and varied dining.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The Westin Bund Center delivers comfortable lodging in a strategic spot near the city center. Guests routinely praise the expansive buffet breakfast, skyline views from upper levels, and attentive English-speaking front desk staff. However, travelers frequently complain about super slow hotel Wi-Fi internet. 1714
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The hotel features a central, handy location convenient for exploring Shanghai. 14611
- Rooms and spacious bathrooms are well-appointed, with standouts like deep soaking tubs and waterfall showerheads. 14
- Dining is a high point, especially the exceptional buffet breakfast and on-site restaurants like Prego and The Crystal Garden. 1511
The catch
- While front desk agents generally earn praise for being friendly and speaking English proficiently, large groups have reported recurring service problems during their stay. 14
- Top floors offer breathtaking city and river views, but lower rooms can leave guests disappointed by unimpressive outlooks. 13174
Who it's for
- — Travelers seeking skyline views near the Bund
- — Buffet breakfast fans
- — Guests wanting spacious rooms with large soaking tubs
Skip it if
- — Anyone who needs reliable, super fast Wi-Fi
- — Budget travelers avoiding top-dollar rates
Seen on camera
2 moments · 1 video · The Westin Bund Center, Shanghai
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“This modern marvel built in 2017 offers an unforgettable experience combining impeccable service with breathtaking city…”
youtube.com0:17“Step inside and discover 374 beautifully appointed rooms, each designed for maximum comfort and style.”
youtube.com0:38Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92- “The walk-in shower was amazing. The waterfall showerhead had good water pressure and pumped out a ton of water.” 14
- “Now, the bathroom was really the star of this show. The very spacious bathroom was equipped with a several closets, security safe, sitting area, large soaking bath tub and individually enclosed toilet and shower areas.” 14
Food
93Location
90- “Location - perfect, just next door to restaurants in the area, People's Park.” 11
- “This modern marvel built in 2017 offers an unforgettable experience combining impeccable service with breathtaking city views. Its prime location, just one kilometer from the city center, puts you in the perfect spot to explore Shanghai's bustling streets, iconic landmarks, and vibrant nightife.” 170:17
Noise
87- “Regent Pudong is a nicer, newer building but it sits in Lujiazui office land, which is quiet and slightly sterile in the evening and you end up taking the metro across the river for most things anyway.” 10
Room
89Service
87Bed & Sleep
91Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
81- “Paid cny 218 per person per day for breakfast, totally worth it.” 3
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points below the mid-range median of 90, across 412 hotels in the same bracket. In Shanghai it sits 9 points below the local median of 97.
- This hotel
- 88
- Bracket median
- 90
- Index median
- 90
Based on 412 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 3 mentions
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 69 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Helpful people working here, grand place.” 3
- “The hotel is impressive, it has beautiful staff and a main bar.” 11
- “The hotel itself is early 2000s and the rooms show their age a bit, but it is well kept and the service is good.” 10
- “Location and staff were very good and I especially enjoyed that the place was clean.” 11
- “The Bund Hotel is nice but it is neither an older-style building nor in an area of french influence, and it does not have a good river vew across to Pudong.” 13
- “In addition to the Peace, for older style hotels with river views, the other one is Broadway Mansions, the reviews are mixed on the rooms and the service is not good.” 13
- “The staff are helpful. Maid service every day.” 13
- “It was amazing time in Shanghai. This hotel was outstanding, I liked its terrific location and staff.” 11
- “best staff, handy location, everything was good.” 11
- “Staff always were cordial.” 11
- “Enjoyed efficient check-in and easy check-out.” 11
- “The front desk is located to the right of the lobby and the friendly agents helped me check-in promptly. All the employees spoke English proficiently and were used to visiting Westerners.” 14
- “The grand king studio we where given had satellite television, climate control and a private safe. This hotel has excellent service and location.” 3
- “Service was the real issue here. Problem after problem after problem for the whole time. My team (13 people there for a total of 107 collective room nights) said that they had constant issues the entire time.” 12
- “Impressive reception. Also, free WiFi throughout the property was really convenient:)))” 11
- “I just returned from a 3 night stay at the Westin Shanghai, which is a magnificent hotel with wonderful service.” 12
- “Nonetheless the staff are very nice.” 12
- “The place was fairly clean and stuff where very attentive, I loved strategic location.” 11
- “But we agree that the location of this particular Starwood property is better than St. Regis & Sheraton Tai Ping Yang.” 12
- “Centrally located in the city, the hotel is within walking distance to a number of other local attractions including the City God Temple, Nanjing Pedestrian Street, Old City and Yuyuan Garden.” 14
- “Location - perfect, just next door to restaurants in the area, People's Park.” 11
- “This modern marvel built in 2017 offers an unforgettable experience combining impeccable service with breathtaking city views. Its prime location, just one kilometer from the city center, puts you in the perfect spot to explore Shanghai's bustling streets, iconic landmarks, and vibrant nightife.” On camera170:17
- “Unbeatable location overall, even though the area was bustling.” 11
- “The place was fairly clean and stuff where very attentive, I loved strategic location.” 11
- “Regent is a bit of a walk from the nearest metro entrance, maybe 8 to 10 minutes, which is not fun in heat or rain, so just use Didi for those short hops, it is 15 to 25 yuan and saves the hassle.” 10
- “"Located a 5-minute walk from the Bund, the award-winning Westin offers large guest rooms headlined by Westin's patented Heavenly Bed."” 1
- “best staff, handy location, everything was good.” 11
- “It isnt technically on the Bund, it is about half a block away. Although it is a good location (being so close to the Bund) it isnt actually really close to any of the sites we wanted to see (e.g. French Concession).” 13
- “The hotel's Bund-adjacent address puts it within an easy walk of Yuyuan Garden station, a Shanghai Metro interchange now served by both Line 10 and Line 14, the newer of the two having opened well after this review was first written. That makes it simple to reach most of downtown Shanghai without a taxi.” 14
- “The hotel is in a very good location within close walking distance of the Bund.” 12
- “Location and staff were very good and I especially enjoyed that the place was clean.” 11
- “While Westin bund is not far from many local attractions (within walking distance), there is nothing "immediately nearby" (immediately means something attached or just outside).” 10
- “The grand king studio we where given had satellite television, climate control and a private safe. This hotel has excellent service and location.” 3
- “I agree, Westin has a perfect location, but latest reviews are almost all of them below 8/10, and they all complain how old and dated the rooms are.” 10
- “The Westin Bund Center, Shanghai provides the perfect location whether travelling for business or pleasure.” 15
- “Crown plaza is on Nanjing road is about a minute walk from Lailai XLB and Xiao yang pan fried bao just outside along with tons of shopping and food choices.” 10
- “The Western Bun C Center's prime location is perfect for exploring Shanghai's iconic sites, and getting to and from the airport is easy, taking only about 45 minutes.” 6
- “It was amazing time in Shanghai. This hotel was outstanding, I liked its terrific location and staff.” 11
- “I enjoyed a simple decor and comfortable furniture.” 11
- “Bed was fine, and the room itself was spacious.” 11
- “On this trip, I booked a Grand Studio suite. Located in the Grand Tower, the suite was large, spacious and beautifully decorated with wood paneling and clean colors.” 14
- “Definitely W, room with bond with is super nice in night ComprehensiveKnee167 • 1 taon ang nakalipas *with bond view” 7
- “The room was well-kept & luxury...” 11
- “Westin Bund is nice. Lobby is nicer or more modern than the rooms. Yes the room was a little dated but I didn't have any issues.” 10
- “The bonus was luxurious room decor and executive bar.” 11
- “This spacious room offers a mini bar, hot tub, satellite television and tea and coffee making facilities, while the thirty eight square metre Grand Deluxe King Room offers air conditioning, soundproofing, mini bar, coffee and tea maker, along with spectacular city views.” 15
- “Maid service every day. Our room did not have a great view.” 13
- “Stayed in twin room, it was really cozy and with nice design.” 11
- “The "suite" actually turned out to be a beautifully decorated apartment in the Westin Residences Tower!” 12
- “My crown plaza hotel is also 20+ years old but my room was recently remodeled so it was good.” 10
- “This may not be a problem however if you are going to catch taxis a bit (we mixed it up - taxis, walking, metro). Our room was spacious and the bathroom was very nice too.” 13
- “Being SPG gold and get a very tiny room at level 7. I think the room is only half of the size mentioned in my reservation (31-39 sqm, large working place).” 12
- “Stephen Ford,the GM is a superstar,though he is leaving to an Area VP job in Bali,the food is good and the rooms are stylish and comfortable.” 12
- “This is one place you should splurge a bit to enjoy a great dinner. You can request a table against the windows on the left side.” 16
- “The bed was nice and the restaurant was cosy and had lots of food.” 11
- “The French Quarter has lovely European-style architecture and there's great restaurants serving foreign cuisines.” 16
- “The variety of choices for buffet breakfast was exceptional.” 11
- “The Prego is a family friendly Italian restaurant, while The Crystal Garden offers the finest Cantonese and Chinese dishes.” 15
- “On both sides of the Bund, you will find many opulent restaurants and bars with rooftop access and stunning views of the whole area.” 16
- “Nanjing Road is a cool place to walk around and there's a lot of good shopping and food there, and lujiazue is pretty cool too!” 16
- “I loved the fact that sumptuous breakfast included eggs and cereals.” 11
- “Regent Pudong is a nicer, newer building but it sits in Lujiazui office land, which is quiet and slightly sterile in the evening and you end up taking the metro across the river for most things anyway.” 10
- “Disappointing aspect was horrible bathroom.” 11
- “This may not be a problem however if you are going to catch taxis a bit (we mixed it up - taxis, walking, metro). Our room was spacious and the bathroom was very nice too.” 13
- “The walk-in shower was amazing. The waterfall showerhead had good water pressure and pumped out a ton of water.” 14
- “Now, the bathroom was really the star of this show. The very spacious bathroom was equipped with a several closets, security safe, sitting area, large soaking bath tub and individually enclosed toilet and shower areas.” 14
- “Paid cny 218 per person per day for breakfast, totally worth it.” 3
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 17 sources carry no publication date, so we cannot tell how current they are.
Ask about The Westin Bund Center, Shanghai
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 17 sources for this property, and pulled 98 traveler insights worth knowing. Last checked 2026-08-26.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 17 cited sources▾
Everything quoted on this page.
- 1The Westin Bund Center, Shanghai Reviewstripexpert.comReview siteDate not stated3 quotes used
“Famous for its crown-topped, lotus-lit tower near the Bund, this landmark hotel impresses with a lavish lobby, spacious rooms, and prime access to shopping and sightseeing.”
Read originaltripexpert.com - 2Breakfast Buffet- The Westin Bund Center, Shanghaiyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 3HOTEL WESTIN BUND CENTER SHANGHAI ...the-westin-bund-center.shanghaicityhotels.comReview siteDate not stated4 quotes used
“Helpful people working here, grand place.”
Read originalthe-westin-bund-center.shanghaicityhotels.com - 4The Westin Bund Center, Shanghaicntraveler.comReview siteDate not stated2 quotes used
“This 2002 property with incredible views was built to resemble a throne, with two wings and an illuminated crown on top of the central tower.”
Read originalcntraveler.com - 5The Westin Bund Center Shanghai, Best price guaranteewestinhotelshanghai.cnReview siteDate not statedRead originalwestinhotelshanghai.cn
- 6The Westin Bund Center, Shanghai | Shanghai, China | Hotel ...youtube.comVideoDate not statedListened for quotes only1 quote used
“The Western Bun C Center's prime location is perfect for exploring Shanghai's iconic sites, and getting to and from the airport is easy, taking only about 45 minutes.”
Read originalyoutube.com
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