The Ritz-Carlton Club, Vail
Spacious Lionshead residences with full kitchens and mountain views from a private pool deck.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Located in Lionshead Village near the Eagle Bahn Gondola, the property offers large residential apartments equipped with complete kitchens, gas fireplaces, and washers and dryers. Guests enjoy a private pool deck with postcard mountain views and a reliable complimentary shuttle service. However, nightly rates are exceptionally high with hefty table minimums for events, and on-site dining options remain limited. 622132
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Accommodations are spacious and outfitted with complete kitchens, gas fireplaces, and deep soaking tubs in marble bathrooms. 22186
- The property features a large private pool deck and hot tub with views of Vail Mountain. 62213
- Guests appreciate the quiet rooms buffered from hallway noise and the convenient complimentary shuttle service around town. 6
The catch
- Reviews differ on dining, with some praising breakfast at Wild while others find breakfast insanely slow and note limited on-site restaurant options. 229
- Bed quality also divides visitors, with most praising comfortable mattresses and squishy pillows while another reported an old and saggy bed. drawn from the full read
Who it's for
- — Families wanting multi-bedroom residences with full kitchens
- — Skiers looking for easy access to the Eagle Bahn Gondola
- — Guests who prefer private pool decks with mountain views
Skip it if
- — Travelers on a budget facing steep rates and outdoor table minimums
- — Guests seeking extensive on-site dining options without traveling into the village
Seen on camera
7 moments · 3 videos · The Ritz-Carlton Club, Vail
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“I am in love with these ceilings. Yeah, they're great. They're really beautiful.”
youtube.com18:29“this is one of North America's top hotels in Colorado's Premier Luxury ski resort ski in ski out privileges amazing view…”
youtube.com0:47“if you look out there you see all that traffic that's 70 Highway we did have some traffic noise but it wasn't overwhelmi…”
youtube.com3:32“But anyway, the room itself is it's really a beautiful, very mountain feeling room. And I do love the room.”
youtube.com6:15“And I think for location, if you just want to ski and you want to be here at the Ritz, it's awesome. But if you do want…”
youtube.com9:55“And we're going to get to staff, but the staff is incredible there.”
youtube.com11:19“I think these I'm going to guess these carpets were cleaned just before we came in cuz I could feel a little dampness, n…”
youtube.com17:36Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
98Nothing quotable yet on this one — the score leans on the rest of the coverage.
Food
83Location
94Noise
92- “if you look out there you see all that traffic that's 70 Highway we did have some traffic noise but it wasn't overwhelming didn't really disturb our stay” 193:32
Room
96Service
92Bed & Sleep
92Value
85- “RedWeek) to book the stay, you can directly book it on the Marriott website. That being said, it's still ludicrously expensive. For example, the lowest price for the winter season hovers at $5000+ USD for a three night stay.” 2
Where it is, how to reach it
Details checked 2026-09-12
Where it sits
The Ritz-Carlton Club, Vail and the 12 other hotels we cover in Vail. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$$ usually buys
Scores 2 points below the upscale median of 92, across 307 hotels in the same bracket. In Vail it sits 4 points above the local median of 86.
- This hotel
- 90
- Bracket median
- 92
- Index median
- 86
Based on 307 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 90 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “I was pretty pissed off. That was the only black mark against the hotel. All of the other staff were amazing. Extremely friendly.” 4
- “I've never had bad service at either. Disclaimer - I've been to both one time each.” 17
- “Exceptional Ritz-Carlton service and concierge assistance” 22
- “The resort privides a family-friendly environment and a wonderful staff to help make your stay memorable.” 6
- “Beautiful resort, location, staff and ammenities!” 13
- “When we got home and unpacked, found we left a cashmere sweater (that we'd just gotten in Italy) in the closet, and Eric helped locate it and is sending it to us. Thank you, Eric! Wonderful property and staff!” 6
- “Fabulous hotel. Service is first class.” 10
- “Every time, we've made a request to any Ritz employee and the task was not in their purview, each employee took responsibility for fulfilling our request. NEVER have we heard, "You need to contact this other office/person." Each employee contacted the right office/person that could fulfill the request.” 6
- “At times, the spa can get very crowded. Our rooms have never been made up by housekeeping before 2pm, even after requesting for them to be turned by 12 during our stay.” 17
- “Our rooms have never been made up by housekeeping before 2pm, even after requesting for them to be turned by 12 during our stay. They didn't send the welcome bottle of Champagne I ordered for my husband's birthday.” 17
- “0 0 Such a great luxury resort in the heart of Vail Just amazing. Just amazing. Helpful staff, beautiful rooms, nice pool and hot tub area, 3-minute free shuttle to the gondola.” 13
- “Amazing resort with world-class staff and amenities, Dedicated Ritz-Carlton shuttle takes you from the hotel for a 3-min ride to the Vail base, and the hotel has a delightful boot-changing staging room that stores your board/skis and boots each day.” 6
- “Even the complimentary shuttle service around Vail made it easy to explore the town without a second thought.” 6
- “The service at the Ritz-Carlton Club Vail is in a league of its own. From valet and front desk to housekeeping and concierge, every team member treated us like honored guests. They anticipated our needs before we even voiced them and were consistently friendly, professional, and genuinely caring.” 6
- “The staff also seemed a bit green. For example, I asked where the gym was around six in the morning, and they told me I needed to walk outside in the cold and dark through the outdoor pool area. There was another way to get there via inside the hotel, but they couldn't describe it to me.” 17
- “The 2 times a day maid service lets you make breakfast, and come home to a clean kitchen (yes they do the dishes)... same at night. You'll feel like a total VIP!!” 6
- “I haven't been to the Ritz Carlton in Vail, but I have been to the one in Bachelor Gulch (Beaver Creek), and I would choose that all day long over any of the Vail hotels. What a stunningly beautiful hotel and impeccable service.” 17
- “I did mention the upsetting experience I had on the first night. I was really pissed off by the behaviour of the manager.” 4
- “Service was mostly excellent” 4
- “The ski valet service makes mornings effortless-gear is stored, dried, and waiting by the shuttle, which delivers you to the Eagle Bahn Gondola in just a few minutes.” 22
- “First class service and residences have everything you need.” 13
- “The check-in experience was even better for Chloe at this property. She was gifted a mini snow lion! Man, can I be a kid again? I want one too...” 2
- “Scott Muff, Concierge, checked us in, we were early so left our bags and walked to the Village. When we later got to our room, on the table was a bottle of wine and a card. We had mentioned our trip to Italy 2 weeks before, Scott remembered and created this amazing card for us! Thank you, Scott! You're very thoughful and a wonderful artist!” 6
- “Each residence is maintained with twice-daily housekeeping, ensuring pristine conditions throughout the stay.” 7
- “Awesome property! Great location, wonderful amenities and excellent service. Can't be beat!!!” 13
- “I was really pissed off by the behaviour of the manager. That being said, in general the service was excellent. The staff couldn't have been friendlier.” 4
- “The valet took my name, and said that the room was ready. Given that check-in was at 4pm, this was definitely a result.” 4
- “First class accommodations and service. Ski/Board Valet at base of Eagle Bahn.” 6
- “What a stunningly beautiful hotel and impeccable service.” 17
- “The check-in agent didn't know how to take my credit card details for pre-authorisation. So she asked for me to input my card details on a sheet. I wasn't happy to do it, but I didn't have a choice.” 4
- “Read more » This is our favorite place to stay in Vail! This is our favorite place to stay in Vail! The proximity to the mountain, amazing staff and beautiful amenities are the best of the best.” 6
- “The Ritz Carlton Vail offers superior service, spacious Vail vacation rentals that will make you feel at home away from home, and luxurious hotel amenities.” 3
- “I think these I'm going to guess these carpets were cleaned just before we came in cuz I could feel a little dampness, not bad, but like they cleaned them. So, I think they're just immaculate.” On camera917:36
- “True to Ritz-Carlton form, service is a standout feature.” 22
- “This situation was ridiculous for all sorts of reasons: For the sake of $55, they should have allowed me to go to bed and come down in the morning. It's unbelievable and patronising for the manager to state that "we do things differently in America." She was also factually wrong.” 4
- “Skiers benefit from the slopeside ski valet, who manages all ski equipment needs, while the concierge team is available to handle trip arrangements from pre-arrival to departure, making the experience seamless and luxurious.” 7
- “Of course the Ritz is beautiful and the service is wonderful with free valet parking and shuttles to take you to various places in the Vail area.” 13
- “It is a Bavarian Palace located in the Rocky Mountains offering a relaxed casual environment with alpine elegance. These accommodations are beautiful and luxurious. The service and comfort are exceptional.” 13
- “The manager called me down late at night and refused to let me sleep. She also made an unbelievable (and possibly racist) statement... I'd just had a 12 hour flight from London. I was pretty pissed off.” 4
- “A stay here is the ultimate experience, service and facilities are outstanding. Love Vail in the summer especially at The Ritz Carlton!” 13
- “The staff at the Ritz was wonderful and the rooms were impeccable.” 6
- “The Ritz-Carlton Club, Vail is a luxurious alpine retreat offering spacious residences, world-class service, and an unbeatable location just minutes from Vail Mountain's lifts.” 22
- “The Ritz Carlton Vail's superlative team of Ski Valets, Ski Concierges and Ski Nannies will ensure that you enjoy only the best parts of skiing on Vail Mountain, whose trails boast some of the finest skiing in North America.” 3
- “And we're going to get to staff, but the staff is incredible there.” On camera911:19
- “The resort has valet parking. The people that worked there were very friendly.” 4
- “Ritz-Carlton hospitality and service is the best!” 13
- “Not to mention, one of the most generous welcome wine amenity gifts we've ever received! This Ritz soars in service and all the staff here genuinely want to make sure your residence is like "your home away from your home".” 2
- “After a full day of skiing. There's a nice lady who would give us towels when we used the pool. They also had a counter with moisturiser, sun cream and aloe vera gel.” 4
- “Amazing amenities and service!” 13
- “The staff also seemed a bit green. For example, I asked where the gym was around six in the morning, and they told me I needed to walk outside in the cold and dark through the outdoor pool area.” 17
- “Beautiful resort, location, staff and ammenities!” 13
- “A perfect family and friends retreat for ski lovers. A great ski location and a resort with 3 bedrooms for privacy.” 13
- “Four seasons but I love the location of the ritz right on the mountain.” 17
- “The Ritz-Carlton Club, Vail is a luxurious alpine retreat offering spacious residences, world-class service, and an unbeatable location just minutes from Vail Mountain's lifts.” 22
- “Located in Lionshead Village, the resort is just minutes from the Eagle Bahn Gondola and steps from world-class dining, shopping, and entertainment. You're close to everything, but the resort still maintains a peaceful, tucked-away feel that makes it incredibly relaxing.” 6
- “The location is beautiful and perfect for easy access to the mountain for hiking, bike paths for riding bikes and many restaurants.” 13
- “The resort has a great location. Right in Lionshead village. One mile away from Vail.” 4
- “Easy to walk to both vail village and lionshead for dinner etc. Downside is highway adjacency and you don't really get that "away from it" feel.” 17
- “Awesome property! Great location, wonderful amenities and excellent service. Can't be beat!!!” 13
- “Breakfast is insanely slow. You can't really walk to anything, but they do have a house car that will run you down into the village.” 17
- “The resort's accommodations are top notch, The views are breathtaking and the town of Vail, with all it's opulence, is within walking distance.” 6
- “The Ritz-Carlton Residences are located in the Lionshead area of Vail, a neighborhood known for its vibrant atmosphere and stunning natural beauty.” 18
- “👍👍👍 We have stayed in the residences during ski season, summer, and fall. We have stayed in the residences during ski season, summer, and fall. Excellent location and accommodations.” 13
- “And I think for location, if you just want to ski and you want to be here at the Ritz, it's awesome. But if you do want to other bars and restaurants and options to be able to walk to them, you're probably better off over in the village.” On camera99:55
- “Absolutely breathtaking location! Create great memories with family and friends at this rare booking opportunity.” 6
- “5-star location and property in the heart of Lionshead Village in Vail, CO.” 13
- “Resort had an amazing location” 4
- “Wonderful property with great location and amenities. Perfect for family holiday or couples traveling with friends.” 6
- “Read more » The resort is beautiful! It's located in a great location at the base of Vail Mountain with many dining options nearby and upscale shopping.” 13
- “Unbelievable accommodations, location and vacation! Love The Ritz, especially this one!” 6
- “The resort decor was really high end and luxury. Lots of exposed wood. It gave a very homely feel to the place.” 4
- “What we got was a room that never dropped below the outdoor high temperature the entire time we were there. On arrival the room was already as hot as the outside air. We set the thermostat to Max AC and left it there for the full 48 hours. The temperature did not move a single degree, not during the day and not overnight when the mountain air cooled.” 10
- “The unit has a luxurious decor, comfortable beds, a complete kitchen, gas fireplace, washer and dryer. ski-in/ski-out access, a beautiful mountain view, and all of the hotel's amenities.” 6
- “FS Vail: Love their lobby bar, especially sitting on the terrace facing the mountain with the fire pits. Even the entry level rooms are spacious.” 17
- “The unit has a luxurious decor, comfortable beds, a complete kitchen, gas fireplace, washer and dryer.” 6
- “The apartment terrace was massive” 4
- “The furniture and fittings were fabulous. Quartz kitchen worktops, hard wood surfaces and luxury kitchenware.” 4
- “Unlike Ritz Carlton Club Residence Aspen where the ski slopes is right outside your room, you need to take a short shuttle to the Vail slopes. Shuttle? I know... the horror” 2
- “The views of the surrounding mountains from our balcony were simply breathtaking. It felt like a serene, private retreat.” 6
- “I was assigned apartment 218, on the second floor. It's a two bed apartment and was absolutely fantastic. The design was stunning.” 4
- “But anyway, the room itself is it's really a beautiful, very mountain feeling room. And I do love the room.” On camera96:15
- “Only negative was our bed was pretty old and saggy.” 10
- “But I thought the place is really great. It's a Ritz bed. I mean, the bed is is great.” 9
- “But I thought the place is really great. It's a Ritz bed. I mean, the bed is is great. I know you like the pillows cuz they're like nice and squishy.” 9
- “Limited on-site dining options-plan to explore nearby restaurants in Lionshead” 22
- “Breakfast is insanely slow.” 17
- “Breakfast is insanely slow. You can't really walk to anything, but they do have a house car that will run you down into the village.” 17
- “We had a mouse run across our feet before being sat for breakfast at their restaurant and saw another in a hallway. I know these are issues that are somewhat out of their control, but it felt like they could've done a bit more to prevent these problems.” 17
- “RedWeek) to book the stay, you can directly book it on the Marriott website. That being said, it's still ludicrously expensive. For example, the lowest price for the winter season hovers at $5000+ USD for a three night stay.” 2
- “if you look out there you see all that traffic that's 70 Highway we did have some traffic noise but it wasn't overwhelming didn't really disturb our stay” On camera193:32
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about position on the floor.
- Food rests on 3 sources — too thin to rely on.
- Noise rests on 2 sources — too thin to rely on.
- 18 sources carry no publication date, so we cannot tell how current they are.
Ask about The Ritz-Carlton Club, Vail
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 60/100We read 22 sources for this property, and pulled 144 traveler insights worth knowing. Last checked 2026-09-12.
Watch this hotel
We keep reading The Ritz-Carlton Club, Vail. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 22 cited sources▾
Everything quoted on this page.
- 17Ritz vs Four Seasons Vail : r/chubbytravelreddit.comForum thread2025-11-03Recent21 quotes used
“I've never had bad service at either. Disclaimer - I've been to both one time each.”
Read originalreddit.com - 5Vail Vacation Club Resortritzcarltonclub.comReview site2024-07-02AgeingRead originalritzcarltonclub.com
- 21
- 2Ritz Carlton Residence Club® Vailchaibearworld.comReview site2022-11-29Ageing5 quotes used
“RedWeek) to book the stay, you can directly book it on the Marriott website. That being said, it's still ludicrously expensive. For example, the lowest price for the winter season hovers at $5000+ USD for a three night s…”
Read originalchaibearworld.com - 1The Ritz-Carlton Club Vail- Deluxe Vail, CO Hotelstravelweekly.comReview siteDate not statedRead originaltravelweekly.com
- 3Ritz Carlton Club Vail Lionshead - Colorado - Travel En Voguetravelenvogue.comReview siteDate not stated2 quotes used
“The Ritz Carlton Vail offers superior service, spacious Vail vacation rentals that will make you feel at home away from home, and luxurious hotel amenities.”
Read originaltravelenvogue.com
More in Vail
All Vail hotels →A boutique Vail Village stay with heated marble bathroom floors, Gore Creek views, and convenient ski lift shuttles.
A luxury resort near Vail Village with spacious limestone soaking tubs, upscale dining, and mountain views.
A premier ski-in/ski-out resort praised for its location and dining, despite minor service gaps.
A Vail base featuring an on-site ski valet, afternoon s'mores stations, and free village shuttle rides.
Condo-style resort in West Vail with updated living spaces and a dedicated free ski shuttle.
Condo-style mountain lodging along Gore Creek with frequent shuttles to Vail Village and Lionshead lifts.