SureStay Plus By Best Western Southern Pines Pinehurst
A budget-friendly Southern Pines motel offering comfortable beds, friendly service, and quick access to golf courses.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This roadside motel provides an affordable home base for golfers and travelers passing through Southern Pines. Guests appreciate the comfortable beds, clean accommodations, and attentive front desk service. However, maintenance issues do crop up, including outdated and small bathrooms alongside occasional broken thermostats. 16104
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the front desk staff for friendly, top-notch customer service. 16
- Rooms and large king beds are consistently described as clean and comfortable for a good night of sleep. 11110
- The location on the main road is very convenient, putting visitors close to local golf courses, shops, and restaurants. 1
The catch
- While some guests find the morning breakfast good, others note the complimentary hot breakfast was reduced to a grab bag with an apple and juice. 1
- Some visitors describe the rooms as completely adequate and well kept, whereas others report maintenance problems like broken thermostats and worn door seals. 1
Who it's for
- — Golfers wanting easy access to nearby courses
- — Budget-conscious travelers needing a clean bed
- — Pet owners traveling with dogs
Skip it if
- — Guests expecting a full hot breakfast buffet
- — Light sleepers bothered by barking dogs or door noise
- — Anyone wanting modern, spacious bathrooms
Seen on camera
9 moments · 1 video · SureStay Plus By Best Western Southern Pines Pinehurst
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“You might be a Myrtle Beach golfer for the three three-night trip for 36 a day, $600 with with lodging included. That's…”
youtube.com6:56“And I will I will fall on my sword and say it is the best deal in golf for a mega elite golf destination to go during th…”
youtube.com10:28“So, I don't want to like rehash everything on food. I would just generally say it's all solid. It's got everything from…”
youtube.com14:14“So, when you're in when you get into the golf course, it is silent. And we played it on a day with only a like a light b…”
youtube.com25:24“my number one con from just a golf course perspective, it was just way too repetitive on the blind shots. Like So, like…”
youtube.com28:20“I think the 125 upcharge is well worth it now. But after this thing's been open for a full season or two, it's kind of t…”
youtube.com32:47“And there's no upcharge. Yeah. There's no upcharge. No upcharge.”
youtube.com41:19“Outside of the fact that there is a $250 upcharge to play Pinehurst number two.”
youtube.com45:50“Like it is cost-prohibitive if you want to add Pinehurst number two to your trip, it's at a minimum $250 upcharge and it…”
youtube.com56:17Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
82Food
90Location
88Noise
84Room
79Service
84- “Miss Kathy at the front desk of the Manor is awesome and might be the friendliest person I have ever met. Karmen is also very very helpful and welcoming. The whole staff is great, really.” 6
- “The room was very clean and comfortable but the best thing about our stay was the staff's top notch customer service. They exceeded our expectations and accommodated our needs to the best of their ability. Everyone, from the manager (Mr. Damien) to the cleaning crew was excellent!!!” 1
Bed & Sleep
81- “The king bed is large and firm. The only drawback is bathroom is a little small and outdated.” 1
Where it is, how to reach it
Details checked 2026-09-12
Where it sits
SureStay Plus By Best Western Southern Pines Pinehurst and the 5 other hotels we cover in Pinehurst. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $ usually buys
Scores 6 points below the modest median of 82, across 458 hotels in the same bracket. In Pinehurst it sits level with the local median of 76.
- This hotel
- 76
- Bracket median
- 82
- Index median
- 86
Based on 458 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
No reviewer has yet described a room, floor or aspect specifically enough to act on at this property. Room intelligence appears here the moment they do.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 56 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Room was clean and comfortable. If you are there for golf it is in a perfect location as far as being very close to most of the good courses.” 1
- “Shops and restaurants are nearby.” 10
- “The Pine Crest is a truly wonderful place to stay in Pinhurst. It is walking distance to virtually everything, no need to drive for dinner, drinks or entertainment.” 4
- “If you are there for golf it is in a perfect location as far as being very close to most of the good courses.” 1
- “The front desk responded helpfully each time. The rooms are adequate.” 1
- “The room was clean and large enough for our party of two adults and one child to be comfortable in.” 1
- “Room is clean and updated.” 1
- “The room was clean. Kept clean by maintenance.” 10
- “Some rooms need repair. Thermostat didn't work in my room and weather/sound proof seal around the door to the outside was old and no longer worked.” 1
- “All three options boast spacious guest rooms and classic Southern decor with bright, neutral tones and elegant-yet-cozy furniture.” 3
- “Our lobby is the perfect spot to relax after a long day of work and travel. This fantastic guest room is perfect for a layover, extended stay or weekend getaway.” 11
- “Room was clean and bed was comfortable.” 1
- “Room was reasonably priced, and we had no problem with our late arrival.” 1
- “In addition they offered breakfast and dinner in the hotel, and the food was great.” 4
- “The bar and porch area are ideal for enjoying cocktails for your group and the dining room has great meals.” 4
- “The breakfast is impressive. A really good selection of items including waffles and fresh fruit.” 1
- “The pub fare at the Deuce is great as is the restaurant at Number 8.” 6
- “The room package includes breakfast and dinner, both of which will exceed your expectations. The food is very good. Their deal is one of the best values in town.” 4
- “The much ballyhooed Carolina breakfast buffet was less than meh. I don't understand why people love it so much.” 6
- “Breakfast was good. maybe boiled eggs at least, could have been great for us.” 10
- “We did occasionally hear dogs barking. Our only real complaint would be that the website claims that a hot breakfast is complimentary each morning, but we were only offered a bag with an apple, juice, and a package of two small muffins.” 1
- “The room package includes breakfast and dinner, both of which will exceed your expectations. The food is very good.” 4
- “The best restaurant on the resort is 1895 in the Holly Inn. Incredible meal.” 6
- “So, I don't want to like rehash everything on food. I would just generally say it's all solid. It's got everything from grab and go to the steakhouse.” On camera714:14
- “Enjoy a balanced and delicious breakfast with choices for everyone.” 11
- “Shea the evening reception manager is outstanding, friendly, very helpful and very professional.” 10
- “The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms.” 10
- “NC. We enjoyed our stay, staff is very nice and helpful.” 1
- “This Victorian-era hotel provides guests with handsomely furnished accommodations and first-class service.” 3
- “Sam who was on the front desk for our first check-in was extremely helpful, knowledgeable and ready to help us get settled in in any way we needed.” 1
- “I enjoyed the Holly Inn. Great staff and comfortable rooms with lots of antique stuff...” 4
- “Miss Kathy at the front desk of the Manor is awesome and might be the friendliest person I have ever met. Karmen is also very very helpful and welcoming. The whole staff is great, really.” 6
- “Room was totally clean, beds very comfortable and the staff were so friendly and happy to help with anything.” 10
- “I really enjoyed my stay the rooms was clean the staff was very polite and had a very nice pool to enjoy I will definitely stay again” 1
- “In my opinion Sam and the other front desk personnel made this SureStay experience stand out. Customer service pushed this motel to get high marks from us!!” 1
- “Staff was super friendly. The only complaint I have about the service is they are kind of tight when it comes to getting more pillows and towels for the room.” 1
- “Staff were professional, friendly, and helpful.” 1
- “Sam who was on the front desk for our first check-in was extremely helpful, knowledgeable and ready to help us get settled in in any way we needed. This is not a Hilton but our room was certainly adequate.” 1
- “The room was very clean and comfortable but the best thing about our stay was the staff's top notch customer service. They exceeded our expectations and accommodated our needs to the best of their ability. Everyone, from the manager (Mr. Damien) to the cleaning crew was excellent!!!” 1
- “The room was very clean and comfortable but the best thing about our stay was the staff's top notch customer service.” 1
- “Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges.” 10
- “The girl at the front desk (Jenee) was outstanding! She was super pleasant, took care of the few things I asked her for and looked out for any way to take a few dollars off the rate.” 1
- “I think the 125 upcharge is well worth it now. But after this thing's been open for a full season or two, it's kind of tacky and they they should they should drop, but it's like make up your dollars another way as opposed to putting a faux surcharge” On camera732:47
- “Good value for money, and conveniently located on the main road.” 10
- “And I will I will fall on my sword and say it is the best deal in golf for a mega elite golf destination to go during that period of time.” On camera710:28
- “You might be a Myrtle Beach golfer for the three three-night trip for 36 a day, $600 with with lodging included. That's great. But that that ain't going to get your foot in the door at some of these top 10, 20 locations in the country. So Pinehurst is expensive, man.” On camera76:56
- “overall price versus hotel, was worth it.” 10
- “The cost was very reasonable, something like $500 per man for 3 rounds and 2 nights.” 4
- “Definitely worth the money. Definitely will stay here again. Keep up the good work.” 1
- “Like it is cost-prohibitive if you want to add Pinehurst number two to your trip, it's at a minimum $250 upcharge and it's it's an expensive greens fee, right?” On camera756:17
- “The king bed is large and firm. The only drawback is bathroom is a little small and outdated.” 1
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 2 sources — too thin to rely on.
Ask about SureStay Plus By Best Western Southern Pines Pinehurst
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Solid coverage · 52/100We read 12 sources for this property, and pulled 81 traveler insights worth knowing. Last checked 2026-09-12.
Watch this hotel
We keep reading SureStay Plus By Best Western Southern Pines Pinehurst. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 12 cited sources▾
Everything quoted on this page.
- 6Reflections on a trip to Pinehurst : r/golfreddit.comForum thread2025-10-11Recent9 quotes used
“The pub fare at the Deuce is great as is the restaurant at Number 8.”
Read originalreddit.com - 2SureStay Plus by Best Western Southern Pines Pinehursthotelplanner.comReview site2025-10-06RecentRead originalhotelplanner.com
- 4Pinehurst in August... Where to Stay... Pinecrest Inn or ...forums.golfwrx.comSocial post2012-04-17Ageing12 quotes used
“The rooms are cozy, but not luxurious.”
Read originalforums.golfwrx.com - 1SureStay Plus by Best Western Southern Pines Pinehurst ...surestay-plus-by-best-western-southern-pines-pinehurst.gohotelly.comReview siteDate not stated27 quotes used
“Room was clean and comfortable. If you are there for golf it is in a perfect location as far as being very close to most of the good courses.”
Read originalsurestay-plus-by-best-western-southern-pines-pinehurst.gohotelly.com - 3Pinehurst Resort Reviews & Pricestravel.usnews.comReview siteDate not stated3 quotes used
“This Victorian-era hotel provides guests with handsomely furnished accommodations and first-class service.”
Read originaltravel.usnews.com - 5SureStay Plus Southern Pines Pinehurstbestwestern.comReview siteDate not statedRead originalbestwestern.com
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