Sheraton Manila Bay
An airport-adjacent hotel offering soundproof rooms, attentive lounge service, and expansive dining options.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Sheraton Manila Bay provides a modern base with strong soundproofing and extensive dining options. Guests consistently praise the attentive lounge staff and the high-quality breakfast and lunch buffets. However, reviewers note that the TVs lack smart streaming capabilities like Netflix, some rooms omit bathtubs, and the front desk can become chaotic during large events. 153
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Soundproofing is exceptionally effective, keeping rooms quiet despite the property being close to the airport. 4
- Dining gets high marks across the board, from the breakfast and lunch buffets to made-to-order eggs in the lounge. 415
- Service from the restaurant staff and lounge crew is attentive and personalized, with thoughtful touches like guest escorting and remembering drink preferences. 4
The catch
- Some guests enjoy luxurious bathrooms complete with large bathtubs and automatic washing toilets, while others note their specific rooms lacked a bathtub and had sliding doors without locks. 315
- While many praise the front desk and concierge for being helpful, others note the lobby can get overwhelmed and chaotic during large events. 36
Who it's for
- — Airport transit travelers
- — Buffet and dining enthusiasts
- — Travelers seeking attentive lounge service
Skip it if
- — Guests who require smart TVs for streaming apps like Netflix
- — Families avoiding busy casino and nightlife districts
Seen on camera
7 moments · 2 videos · Sheraton Manila Bay
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Now, the pillows are kind of soft. You might want to request like we did for stiff stiffer pillows.”
youtube.com2:12“i'm going to show you our room beautiful room it was upgraded and also the facilities here at sheraton hotel manila phil…”
youtube.com1:13“very near luxem airport just front of the airport and also to nearby shopping mall area resorts world manila very access…”
youtube.com20:00“what we like about the room we like the bed well my sleep here was okay but it still is a good dress and very soft pillo…”
youtube.com21:52“well for the television it's a huge tv it's a cable tv but it's not a smart tv i think a smart tv just a cable tv so you…”
youtube.com23:52“And from here you get a great view of Manila airport as well.”
youtube.com2:50“unfortunately this room we don't have a bathtub but we have a big balcony like that”
youtube.com22:25Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92- “My bathroom at the Sheraton Manila Hotel was a part of the room that really shined. The bathroom was very luxurious featuring a large bathtub, separated shower stall, automatic washing toilet, and a vanity that tied it all together.” 15
- “Sheraton doesn't have bathroom locks. Just sliding door with no lock” 3
Food
93- “I'm from the US and it was considerably bigger and nicer than I was used to. There is a big lounge there and it was great but don't eat breakfast at the lounge, the breakfast buffet downstairs is amazing.” 3
- “Since this was my first trip to the Philippines, I focused heavily on local Filipino food, and was not disappointed. All tasted great!” 15
Location
85- “Overall, the Sheraton Manila is a very beautiful property, and the close proximity to the airport can't be beat.” 15
- “The hotel's prime location in Pasay City, within the Newport World Resorts complex, provides guests with immediate access to the airport via a short walk or shuttle service. This proximity is ideal for those with early flights or layovers.” 4
Noise
92Room
91Service
91- “Dont hesitate staying here, Youll be treated extremely well with their top notch service and excellent hospitality.” 6
- “I want to highlight the exceptional attentiveness of the lounge staff. On a previous stay, they noted that I enjoy pink guava juice. Since then, they've made it a point to serve it to me as a welcome drink upon check-in-an impressive touch that shows how well they remember returning guests.” 4
Bed & Sleep
92- “what we like about the room we like the bed well my sleep here was okay but it still is a good dress and very soft pillow it's a sanitized room” 1321:52
Value
85- “Last time I managed to get a BRG for the Marriott near the airport - I remember these hotels being 8 - 12k PHP + the tax/service. Not cheap.” 6
Where it is, how to reach it
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 1 point above the mid-range median of 89, across 494 hotels in the same bracket. In Manila it sits 1 point above the local median of 89.
- This hotel
- 90
- Bracket median
- 89
- Index median
- 90
Based on 494 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 44 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Last time I managed to get a BRG for the Marriott near the airport - I remember these hotels being 8 - 12k PHP + the tax/service. Not cheap.” 6
- “Overall, the Sheraton Manila is a very beautiful property, and the close proximity to the airport can't be beat.” 15
- “The hotel's prime location in Pasay City, within the Newport World Resorts complex, provides guests with immediate access to the airport via a short walk or shuttle service. This proximity is ideal for those with early flights or layovers.” 4
- “I've stayed at the Sheraton Manila Bay. Decent property (a little dated), but I didn't care too much about the location. Seems like a lot of Japanese /Korean night clubs.” 7
- “The Sheraton and Marriott by the airport is just a bit far, so I never considered it.” 7
- “very near luxem airport just front of the airport and also to nearby shopping mall area resorts world manila very accessible very centralized location” On camera1320:00
- “My Manila go-to is the Grand Hyatt for its excellent views, stellar club lounge and location in BGC, but this is one to consider...” 6
- “Yes, we stayed at the Westin. It was great. It only opened two years ago and the location was good.” 7
- “Westin probably has the best location, but if you want to be near the casinos and airport then one of the hotels at newport.” 8
- “The things to do within Newport World is so limited with the exception of conveniently situated next to the airport.” 3
- “From what I remember of the Pan Pacific when I stayed there five years ago it does look from the photos of the common areas like it's been reflagged as a Sheraton. This is good news because I liked the location.” 6
- “SMH ( and the Hilton ) is really pricey for a hotel next to the airport terminal .. (granted it is a very fancy and brand new hotel, perhaps they get quite a fair bit of business from the Resorts World nearby)” 6
- “In March/April, a Westin will open near the SM Mega Mall. That location is pretty good.” 7
- “Were the front desk or concierge not helpful? Rude? They were great when I was there last week & the location next to T3 works out great for me.” 6
- “Now, the pillows are kind of soft. You might want to request like we did for stiff stiffer pillows.” On camera172:12
- “Dont hesitate staying here, Youll be treated extremely well with their top notch service and excellent hospitality.” 6
- “Sheraton was more chaotic as they seem to have lots of events there, front desk was always overwhelmed.” 3
- “nd this hotel great staff friendly hotel stop comfortable room delicious food it's a restaurant” 13
- “Marriott Newport is quite nice: that's my recommendation. Two pools, hot tub, large rooms, large facility.” 8
- “I want to highlight the exceptional attentiveness of the lounge staff. On a previous stay, they noted that I enjoy pink guava juice. Since then, they've made it a point to serve it to me as a welcome drink upon check-in-an impressive touch that shows how well they remember returning guests.” 4
- “Club Lounge at Marriott was also nicer and had better food and service.” 3
- “This time, I was pleasantly surprised when a hostess greeted me at the main lobby security checkpoint and personally escorted me to the 10th floor-a thoughtful and welcoming touch.” 4
- “From the moment I walked into the Sheraton Hotel Manila Lobby, I was impressed by the luxurious feel. It was a pleasure interacting with the reception staff before going up to the eighth floor to check out my room.” 15
- “With my flight to Singapore scheduled for 4 p.m., I requested and was granted a 3 p.m. checkout, which made my departure day much more relaxed and convenient.” 4
- “Sheraton doesn't have bathroom locks. Just sliding door with no lock” 3
- “My bathroom at the Sheraton Manila Hotel was a part of the room that really shined. The bathroom was very luxurious featuring a large bathtub, separated shower stall, automatic washing toilet, and a vanity that tied it all together.” 15
- “Since this was my first trip to the Philippines, I focused heavily on local Filipino food, and was not disappointed. All tasted great!” 15
- “Dining at the Sheraton Manila is a culinary experience, with multiple on-site restaurants offering a range of cuisine.” 4
- “I'm from the US and it was considerably bigger and nicer than I was used to. There is a big lounge there and it was great but don't eat breakfast at the lounge, the breakfast buffet downstairs is amazing.” 3
- “Club Lounge at Marriott was also nicer and had better food and service.” 3
- “During my stay I also got to experience the lunch buffet, which had a similar amount of options as breakfast, and once again, was very tasty.” 15
- “Sheraton Manila really put on a great breakfast with many options to choose from.” 15
- “nd this hotel great staff friendly hotel stop comfortable room delicious food it's a restaurant” 13
- “Eggs made to order is a welcome enhancement to the lounge offerings. But what would make it better is if they had eggs benny on the menu ;) (hint hint).” 4
- “Stayed at that Sheraton near Chinatown a couple times. Oddly there was some funk smell in the room on two separate trips. Downstairs had great breakfast though!” 8
- “i'm going to show you our room beautiful room it was upgraded and also the facilities here at sheraton hotel manila philippines” On camera131:13
- “Marriott - better lounge/larger room” 3
- “unfortunately this room we don't have a bathtub but we have a big balcony like that” On camera1322:25
- “Stayed at that Sheraton near Chinatown a couple times. Oddly there was some funk smell in the room on two separate trips.” 8
- “The decor is a bit too dated for my liking but glad to know that a renovation is forthcoming.” 6
- “The room was medium-sized and very fresh and modern feeling.” 15
- “what we like about the room we like the bed well my sleep here was okay but it still is a good dress and very soft pillow it's a sanitized room” On camera1321:52
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 2 sources — too thin to rely on.
- 18 sources carry no publication date, so we cannot tell how current they are.
Ask about Sheraton Manila Bay
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 18 sources for this property, and pulled 59 traveler insights worth knowing. Last checked 2026-08-28.
Watch this hotel
We keep reading Sheraton Manila Bay. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 1Sheraton Manila Bay | Manila, Philippines | Hotel Reviewyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 2
- 3Marriotts in Manila (need help choosing)reddit.comForum threadDate not stated7 quotes used
“Sheraton doesn't have bathroom locks. Just sliding door with no lock”
Read originalreddit.com - 4Hotel Review: Sheraton Manila - A Premium Airport Stay ...pointspals.comReview siteDate not stated9 quotes used
“Despite its closeness to the airport, I can report minimal noise disturbances, thanks to effective soundproofing measures.”
Read originalpointspals.com - 5Our Bittersweet Staycation at Sheraton Manila Baymichiphotostory.comReview siteDate not statedRead originalmichiphotostory.com
- 6Sheraton Manila Bay, Philippines [Master Thread]flyertalk.comForum threadDate not stated10 quotes used
“Last time I managed to get a BRG for the Marriott near the airport - I remember these hotels being 8 - 12k PHP + the tax/service. Not cheap.”
Read originalflyertalk.com
More in Manila
All Manila hotels →Bayfront hotel known for famous sunset views and helpful concierge staff, despite noticeably dated rooms and bathrooms.
Grand Hyatt Manila shines with exceptional service, superb dining, and spacious, high-floor rooms.
Ermita hotel featuring sweeping Manila Bay sunset views, large marble bathrooms, and attentive service.
A Binondo base right next to historic Binondo Church, offering spacious rooms with sunset and church views.
A boutique stay along the historic Intramuros walls featuring panoramic skyline dining and fast Wi-Fi.
