Diamond Hotel Philippines
Bayfront hotel known for famous sunset views and helpful concierge staff, despite noticeably dated rooms and bathrooms.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Diamond Hotel Philippines is a 500-room property overlooking Manila Bay, conveniently situated near Luneta Park and Malate. Guests praise the scenic sunset views, the helpful front desk and concierge team, and the food at Corniche Restaurant. However, the hotel suffers from dated interiors, with reviewers repeatedly citing tired bathrooms, grimy carpets, and weak soundproofing against traffic on the road. 64
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The views of the ocean and the famous Manila Bay sunset, especially from upper floors and the 27th-floor Sky Lounge Music Bar, receive unanimous praise. drawn from the full read
- Guests regularly commend the front desk staff and concierge for being helpful with arranging rides and recommending spots for dinner. 414
- Dining options are well regarded, particularly the dishes at Corniche Restaurant, room service, and pastries in the lobby lounge. 6162
- Beds consistently deliver a good night of rest with comfortable mattresses and multiple pillows. drawn from the full read
The catch
- While some guests appreciate the convenient proximity to Luneta Park and Robinsons Place, others find the surrounding streets chaotic for pedestrians or too far from Makati. 6
- Some visitors enjoy the gold and red decor and floor-to-ceiling mirrors, but others describe the rooms as dark and drab with stained carpets, worn sofas, or lingering cigar smells. 4
Who it's for
- — Watching Manila Bay sunsets
- — Guests prioritizing helpful concierge service
- — Visitors seeking proximity to Luneta Park and Malate
Skip it if
- — Guests expecting modern, fully renovated bathrooms
- — Light sleepers sensitive to noise from cars on the road
- — Travelers who prefer staying directly in Makati
Seen on camera
1 moments · 1 video · Diamond Hotel Philippines
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“a variety of convenient and delicious dining options await you at the hotel whenever you feel hungry”
youtube.com2:29Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
No loyalty-earning direct rate was found for these dates, so the lowest cash rate is shown first.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91- “While it looked like the bedroom had been renovated recently (probably just before the pandemic), the bathroom looked and felt old. The amenities were top notch though.” 4
- “The bathtub and shower are located on the right-hand side of the bathroom when you walk in. The bathtub also felt very old but did work surprisingly well. I had two wonderful bubble baths in 24 hours.” 4
Food
94Location
91Noise
91Nothing quotable yet on this one — the score leans on the rest of the coverage.
Room
90Service
90Bed & Sleep
92- “The bed was made perfectly with 4 comfortable pillows that awaited me at the end of the day. Gosh, I had to try hard to beat that horrendous jetlag, but I did it! I also slept soundly for 8 hours straight thanks to this bed.” 4
Value
88- “Great value and the best service!!! We had a great Mother's Day Celebration at Diamond Hotel.” 14
Where it is, how to reach it
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 1 point above the modest median of 87, across 197 hotels in the same bracket. In Manila it sits 1 point below the local median of 89.
- This hotel
- 88
- Bracket median
- 87
- Index median
- 90
Based on 197 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 62 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The staffs were exceptionally friendly and welcoming, always ready to assist with a smile.” 14
- “Staff were helpful and friendly; buffet breakfast had a lot of options.” 14
- “Spacious and comfy rooms, great sea view, friendly staff. A minor breakfast hiccup handled professionally.” 14
- “To add on even though rooms were available for a free upgrade I wasn't given one. However, it's not all bad news the service at the front desk and pool were terrific, I slept well and was able to see the beach!” 4
- “Great value and the best service!!! We had a great Mother's Day Celebration at Diamond Hotel.” 14
- “Highly recommended! Their staff are also all friendly and courteous. Overall a 5 out 5 experience!” 14
- “Everything happens for a reason though. It's hard to summarize the service as the front desk and the man at the pool were fantastic! However, the service at the restaurant was shambolic and quite frankly, just rude.” 4
- “Food was great and served hot and fresh. Great service.” 14
- “I would definitely recommend this hotel to anyone looking for a pleasant and enjoyable stay. We enjoyed the rooms and pool area. Staff are very friendly and accommodating.” 14
- “The staff are friendly and attentive, always ready to help guests with a smile.” 14
- “The front desk staff and concierge stood out to me while I was there. They were unbelievably helpful when locating a spot for dinner along with offering to arrange rides for me. One person even tried to look into a boxing class for me. 5/5 stars.” 4
- “The staff were professional, friendly, and always ready to help.” 14
- “The staff are very approachable and helpful. Food was great at Corniche too.” 14
- “The staff was incredibly attentive. The facilities were spacious and modern.” 14
- “For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility.” 2
- “Nice and service-minded staff, comfortable beds, and good breakfast.” 14
- “I was willing to negotiate an early check-in (it was 8 am) along with a club-level room for an extra 48$ for the night. Not bad considering I was able to check in 7 hours before the standard time.” 4
- “Im glad I picked this hotel for our first time stay in Manila, the team were brilliant. The rooms were great and comfortable.” 14
- “A short stay but came back after a week and really enjoyed the property as well as the amazing staff; security in front, concierge, front desk, wait staff, housekeeping... I mean everyone!” 14
- “For families, this is a hotel where you can relax with peace of mind. I am always grateful for the staff's service. Perhaps it's their national character, but they are kind and polite to children.” 14
- “Even if it wasn't perfect, we still had a comfortable and memorable stay at Diamond Hotel Philippines. Its great location, delicious food offerings, and professionally-trained staff are just some of the reasons why I would consider staying here again.” 16
- “A Memorable Lunch Date at Yuruakuen As a couple, we had our lunch date at Yuruakuen Japanese Restaurant in Manila Diamond Hotel. Our server Mia was very accommodating at learned as she answered our queries.” 14
- “Breakfast at Corniche was good, plenty of choices and tasty.” 14
- “Property well located, facilities excellent, buffet breakfast outstanding. Staff were excellent; nothing to dislike.” 14
- “Food was great and served hot and fresh. Great service.” 14
- “Even if it wasn't perfect, we still had a comfortable and memorable stay at Diamond Hotel Philippines. Its great location, delicious food offerings, and professionally-trained staff are just some of the reasons why I would consider staying here again.” 16
- “Now the breakfast buffet is absolutely amazing. The best so I've had so far compared to all the hotels I've stayed.” 14
- “The rooms were great and comfortable. We eat at the restaurant and it was really all times.” 14
- “So as our chef who prepared our sumptuous Teppanyaki lunch that served steak, lamb chops, Terriyaki chicken, Shrimps and Scallops with mixed vegetables and Japanese fried rice.” 14
- “On-site dining options include a restaurant, which is an ideal spot to have a meal.” 2
- “a variety of convenient and delicious dining options await you at the hotel whenever you feel hungry” On camera32:29
- “Dine at the hotel's Corniche Restaurant. Their dishes are really good!” 16
- “Additionally, the lobby lounge offers a selection of snacks, wines, teas and coffees, but it is mostly known for its quality pastries.” 6
- “The breakfast was exceptionally good. Rooms: 5/5 Service: 5/5 Location: 5/5 Hotel highlights: Luxury, Great value” 14
- “Simply the best! Best view of Manila Bay, best luxury room, bedding, buffet, and staff. Great location too.” 14
- “Your bathrobe looks so comfortable and oh gosh that breakfast buffet looks delicious!” 12
- “The sunset looks fabulous. When we visited Manila last year we stayed in the business district but this looks like a great alternative” 12
- “J. This 500-room luxury hotel is located right on Manila Bay, near Robinsons Place, Luneta Park, and nightlife in Malate, and the convenient location allows it to appeal to a wide range of travelers.” 6
- “The location is inconvenient for me as I like to roam around Makati, the bathrooms are in desperate need of a revamp, the double standards at the restaurant were not great.” 4
- “Even if it wasn't perfect, we still had a comfortable and memorable stay at Diamond Hotel Philippines. Its great location, delicious food offerings, and professionally-trained staff are just some of the reasons why I would consider staying here again.” 16
- “The location is also very convenient and accessible.” 14
- “Bathrooms in non-renovated units also show some age, with ochre marble tile, old-fashioned taps, and basic shower/tub combos.” 6
- “Does anyone else shower before getting in a bath or am I just crazy? I don't want to sit in my own cooties. Anyhoo, here is a picture of the shower. Once again, functional.” 4
- “While it looked like the bedroom had been renovated recently (probably just before the pandemic), the bathroom looked and felt old. The amenities were top notch though.” 4
- “The bathtub and shower are located on the right-hand side of the bathroom when you walk in. The bathtub also felt very old but did work surprisingly well. I had two wonderful bubble baths in 24 hours.” 4
- “I'm a huge fan of ceiling-to-floor mirrors. No, not because I stand all day sticking my bum out and staring at my lip fillers taking selfies. It's because 1, it adds a nice ambiance to the room but 2, it is nice to see a full outfit check (briefly) before heading out!” 4
- “While I didn't have much time to relax in the room there was a red sofa which had sweeping views of the beach and some of the city. I sat down for a minute and seemed comfortable enough.” 4
- “As mentioned above there was a decent view from the room being that I was on the 24th floor. I forgot to take a picture of the ocean which was to the left of this building.” 4
- “The desk I did sit at for about 15 minutes as I brought my Starbucks back and did my initial review on Polaris. Completely okay, to be honest, it's just a desk and a chair. If you are here for work it's functional.” 4
- “Upon first glance, the room looks stunning with a gorgeous color scheme! The gold and red bring a relaxing but royal feeling to the room.” 4
- “The air conditioned rooms at Hyatt City of Dreams Manila are spacious and feature a mini bar, a flat-screen TV and free wireless internet access.” 2
- “The bathroom was probably the biggest let-down of the room. While it looked like the bedroom had been renovated recently (probably just before the pandemic), the bathroom looked and felt old.” 4
- “I also suggest that you book their deluxe room with bay view to have an amazing view of Manila Bay's sunset.” 16
- “The room was clean, spacious, and relaxing.” 14
- “Simply the best! Best view of Manila Bay, best luxury room, bedding, buffet, and staff. Great location too.” 14
- “Non-renovated rooms, however, appear past their prime, with a bland beige palette, a few pops of orange, and classic wooden furniture.” 6
- “A kettle was provided, a coffee machine would have been nice!” 4
- “Many rooms have been renovated and feature stylish contemporary decor in a muted palette with large padded headboards, raspberry-colored carpets with a beige flower design, and abstract artwork on walls.” 6
- “The bed was made perfectly with 4 comfortable pillows that awaited me at the end of the day. Gosh, I had to try hard to beat that horrendous jetlag, but I did it! I also slept soundly for 8 hours straight thanks to this bed.” 4
- “Great value and the best service!!! We had a great Mother's Day Celebration at Diamond Hotel.” 14
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 16 sources carry no publication date, so we cannot tell how current they are.
Ask about Diamond Hotel Philippines
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 58/100We read 16 sources for this property, and pulled 93 traveler insights worth knowing. Last checked 2026-08-28.
Watch this hotel
We keep reading Diamond Hotel Philippines. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 16 cited sources▾
Everything quoted on this page.
- 1I Ate in Diamond Hotel for 40% Off, Here's How 🍽️youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 2Diamond Hotel Philippines,Manila:Photos,Reviews,Dealslifeisoutside.comReview siteDate not stated4 quotes used
“The air conditioned rooms at Hyatt City of Dreams Manila are spacious and feature a mini bar, a flat-screen TV and free wireless internet access.”
Read originallifeisoutside.com - 3Diamond Hotel Philippines location address room rates ...youtube.comVideoDate not statedListened for quotes only1 quote used
“a variety of convenient and delicious dining options await you at the hotel whenever you feel hungry”
Jump to2:29Read originalyoutube.com - 4Review: Diamond Hotel, Manila, Philippinesjettoajet.comReview siteDate not stated21 quotes used
“The location is inconvenient for me as I like to roam around Makati, the bathrooms are in desperate need of a revamp, the double standards at the restaurant were not great.”
Read originaljettoajet.com - 5Diamond Hotel Philippines Maniladiamond.manila-hotels.netReview siteDate not statedRead originaldiamond.manila-hotels.net
- 6Diamond Hotel Philippines - Manilaoyster.comReview siteDate not stated8 quotes used
“Bathrooms in non-renovated units also show some age, with ochre marble tile, old-fashioned taps, and basic shower/tub combos.”
Read originaloyster.com
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