$$
Sheraton Grand Sydney Hyde Park
A central CBD hotel opposite Hyde Park with spacious rooms, marble bathrooms, and views toward St Mary's Cathedral.
Exceptional · Deep coverage · read from 27 sources · 199 traveler insights
88
RoomExpert Score
Exceptional
The verdict
Who's travelling?
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Read it your way
The Sheraton Grand Sydney Hyde Park provides an upscale base directly opposite Hyde Park, within a short stroll of major transit stations and Sydney CBD shopping. Guests appreciate the quiet rooms, comfortable king beds, deep marble bathtubs, and panoramic rooftop pool views. However, reviewers repeatedly complain about intrusive housekeeping and minibar staff knocking unannounced. Additional frustrations include a lack of usable bedside power outlets and bathroom water taps that quickly overheat with minimal adjustment. 21622
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the central location opposite Hyde Park, offering easy walking access to St James Station, Town Hall, and Pitt Street retail hubs. 2262
- Rooms earn high marks for quiet comfort, featuring generous layouts, plush king beds, and functional desks with supportive office chairs. 10156
- Bathrooms impress with deep soaking tubs, separate showers, Le Grand Bain toiletries, and large circular mirrors with built-in ring lights. 31522
- The rooftop pool area is widely admired for its expansive glass sunroof and scenic views extending toward St Mary's Cathedral and the harbour. 9222
The catch
- While diners praise the pastas at Sydney Common and the peaceful club lounge breakfast, others criticize the main breakfast buffet for flavorless soup and mediocre pastries. 1427
- Views from upper balconies looking out over the park are celebrated, though guests on some lower levels note Hyde Park is barely visible without pressing against the glass. 3220
Who it's for
- — Marriott Bonvoy members redeeming points
- — Walkers wanting quick access to transit and parklands
- — Travelers seeking spacious rooms with soaking tubs
Skip it if
- — You require easily accessible bedside power outlets for charging devices
- — You are sensitive to unexpected housekeeping or minibar interruptions
- — You expect a consistently high-quality breakfast buffet
Seen on camera
4 moments · 1 video · Sheraton Grand Sydney Hyde Park
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“while not the city's most stylish or contemporary property its amenities and location near Sydney's Financial District m…”
youtube.com0:22“the room decor is a little generic though it does have some interesting touches”
youtube.com1:24“the room has a nice size desk which underscores the Sheran Grand's role as a business Hotel”
youtube.com1:51“I've said before that some hotels do the refillable bottles well and in others it feels like the shower at the gym this…”
youtube.com2:44Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Ways to book
Direct with the hotelRoomExpert pick
$260est. per night
Marriott Bonvoy member rate · King Guest Room
Keep: Marriott Bonvoy points · elite nights · eligible benefits
Booking.com
$257est. per night
Public rate · King Guest Room
Forfeit: Marriott Bonvoy points · elite nights · eligible benefits
Marriott Bonvoy benefits may not apply.
Award stay: about 32,000 Marriott Bonvoy points a night. Availability not checked.
RoomExpert read
Paying $3 more direct is likely worthwhile if you value Marriott Bonvoy points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
RoomExpert rate estimate
$260est. per night
Estimated range: $233–$339
Around our estimate
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 88/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92read from 1 source · Deep coverage
- “The bathroom included a bath, a large circular mirror with lighting, a separate shower and some 'le grand bain' amenities. Overall, the bathroom was incredibly beautiful and the mirror quite amazing!” 3
- “The bedroom area was decorated with a similar vibe to the lobby - dark tones and sophistication while still remaining welcoming. However, I think that my favorite part about the suite was the bathroom because it came with a glass-enclosed stand-up shower as well as a bathtub.” 25
Food
92read from 18 sources · Solid coverage
- “But I can safely say the food I ate at Sheraton Grand's in-house restaurant, Sydney Common was up there with some of the best food I've had anywhere in the world.” 21
- “The Restaurant. Sydney Common's outstanding food and inviting atmosphere make dining in a true pleasure, transforming hotel dining into an experience in its own right.” 23
Location
96read from 1 source · Deep coverage
- “Is the Marriott Circular Quay not available? I stayed there for 2 weeks in 2023 and am going back for another 2 weeks this month. The lounge was excellent and the hotel in general a perfect location.” 16
- “The location couldn't be more central - directly opposite Hyde Park, with key CBD landmarks like the Sydney Tower (visible through the glass roof of the pool), St Mary's Cathedral and Circular Quay all within easy walking distance.” 2
Noise
92read from 2 sources · Light coverage
- “I personally prefer SOP with Hyde Park across the road and St Mary's Cathedral as a view - much quieter, rather than being in the middle of the city in amongst all the movie theatres, noisy traffic and fast food places (and drinking venues) where all the young people hang out at night.” 5
- “The room was also very quiet, which I appreciated because I needed a good quality sleep from our journey.” 17
Room
90read from 1 source · Deep coverage
- “Good linens, reliable air conditioning, functional desk with a truly excellent office chair. That office chair is legit awesome.” 10
- “The bed was spacious and heavenly and a dedicated room for our luggage and clothing meant it was nice to avoid the tripping hazard of a suitcase or pile of clothes on the floor.” 21
Service
87read from 1 source · Deep coverage
- “Above all though, it's the personal service that leaves the biggest impression. Having stayed at many comparable Sydney hotels over the years, none have come close to evoking the same feeling of 'home' that's often sorely missed when you're on the road.” 22
- “There is a buffet of cheese, fresh seafood and quail legs. Our check-in is seamless. We hand our car over to the valet and by the time we are at reception, the staff already have our name and booking open; all that's needed is a credit card and we are off to our room on the 19th floor.” 9
Bed & Sleep
91read from 1 source · Deep coverage
Value
81read from 1 source · Deep coverage
- “Quick take: The Sheraton Grand Sydney Hyde Park is the best all-round value in Sydney's Marriott portfolio - and with Platinum status, it's not particularly close.” 10
- “I find this hotel to be a great value when redeeming points. On many nights, you can find this hotel costing approximately 45,000 to 65,000 points.” 4
Where it is, how to reach it
161 Elizabeth Street
New South Wales
2000 South Pacific
Details checked 2026-08-26
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Right in line
On par with what $$ usually buys
Scores 1 point below the mid-range median of 89, across 494 hotels in the same bracket. In Sydney it sits 1 point above the local median of 87.
Price bracket
$$
Mid-range
- This hotel
- 88
- Bracket median
- 89
- Index median
- 90
Based on 494 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 4 mentions
- 4 mentions
- 1 mention
- 1 mention
- 1 mention
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Service
72
Value
67
Room
62
Bathroom
60
Food
51
Location
9
Bed & Sleep
6
Noise
5
View the 155 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Location22 mentions · 1 filmed
- “While some people might prefer the Marriott or Westin that are closer to the harbor, we found this central location to be perfect for our stay and enjoyed getting a chance to walk around Sydney a bit.” 20
- “Location: A huge pull for the hotel is its perfect inner-city location. Located across the road from Hyde Park, a block from Sydney's CBD shopping centre and a refreshing 20-minute walk to the Sydney Opera House, its location allows you to see all the buzzing parts of Sydney while being close enough to a train or bus route to escape to the quieter parts.” 15
- “Is the Marriott Circular Quay not available? I stayed there for 2 weeks in 2023 and am going back for another 2 weeks this month. The lounge was excellent and the hotel in general a perfect location.” 16
- “The location of the hotel is pretty good. It was only a stone's throw away from the St. James subway station and next to the lovely Hyde Park. We were able to walk to the Sydney Harbour Bridge, Sydney Opera house and the royal botanic gardens, which was nice.” 17
- “In addition to being near the train to the airport, the Sheraton is well-situated for seeing most of Sydney's cultural sites.” 4
- “The Sheraton's location means you're well-positioned to eat out, and I presume that most guests do.” 10
- “I had to make the same decision recently and I chose the Sheraton for location. The lounge breakfast was a really lovely bonus and the Sheraton is super is to get to/from the airport using public transport.” 26
- “In terms of convenience, the Sheraton is well placed for both corporate and leisure stays. It's around two minutes walk from St James Station, close to retail hubs like Pitt and George Streets, and within easy reach of attractions such as St Mary's and the Art Gallery of NSW.” 22
- “while not the city's most stylish or contemporary property its amenities and location near Sydney's Financial District make the Sheran Grand a Top Choice for business Travelers” On camera130:22
- “The Location. Situated in the heart of Sydney's CBD, with easy access to public transport - including the newly opened Metro - it's a perfect base for exploring the city.” 23
- “What about the neighborhood? It may not enjoy a harborside perch, but the Sheraton is close to everything else, including the upscale shopping on Castlereagh Street and the world-class dining in Surry Hills.” 12
- “And though it would be easy for this hotel to rest on its laurels - with its super-central location guaranteeing its popularity - the team manages to deliver something that's at once intimate and awe-inspiring, with an endearingly old-school energy.” 2
- “The hotel's CBD location was also great base for us to explore the city.” 21
- “The lounge was excellent and the hotel in general a perfect location. Either way - have a great trip - I absolutely love it there!” 16
- “The lounge was great and the location is even better. It's right next to the train station to get around the city and there is plenty to do in the area itself!!” 16
- “The Sheraton Grand Sydney Hyde Park offers large and beautifully decorated rooms in a convenient location in Sydney with somewhat limited views of Hyde Park depending on the floor.” 3
- “The location is somewhat of a happy medium as it's far enough away from the bustle of Sydney Harbour but close enough to enjoy those attractions by foot.” 25
- “The location couldn't be more central - directly opposite Hyde Park, with key CBD landmarks like the Sydney Tower (visible through the glass roof of the pool), St Mary's Cathedral and Circular Quay all within easy walking distance.” 2
- “I've stayed here a couple of times. Well located with good service.” 16
- “Its central location places guests within walking distance of Sydney's premier attractions, including the Sydney Opera House, Darling Harbour, and an array of world-class dining and shopping venues.” 8
- “Really enjoyed my stay there. This is my "go to place to stay" when I am in Sydney (which is every other month), and I have tried all the others over the years. The staff, rooms, the lounge, and location are pretty compelling reasons to stay here.” 25
- “Pier One Sydney Harbor is in a perfect location and has a great elite breakfast. I stayed last month and enjoyed it.” 26
Room30 mentions · 2 filmed
- “I stayed earlier this mobth at Marriott Circular Quay for first time. Loved it. I am a starwood guy but the Marriott was superior for room, to design to club lounge to service. Far superior” 14
- “With marble-trimmed bathrooms and gallery hangs of impressionist art on the chocolate-toned walls, the decor is comforting, and impressively thoughtful for a hotel of such huge scale.” 2
- “Too dark and gloomy in room. This stay we did not get upgraded to a larger room. The room is cramped. I don't like it at all...” 14
- “The views from our level 10 room were okay however given the shape of the hotel Hyde Park was only visible by going right up to the window and looking to the left.” 3
- “Even in the more modest Inner City Twin rooms, you'll find carefully considered touches such as window-side day loungers, plush white robes, and indulgent, deep bathtubs perfect for soaking.” 23
- “Speaking of business space, the desk and desk chair were perfect for working on the go, which I need to do a lot of the time.” 25
- “Those needing to do a bit of work will be happy with the desk, lit by a well-placed ceiling light and decorative lamp on the wall immediately to the right.” 22
- “Even the smallest rooms are spacious enough to stretch out in (and each has a deep soaking tub). It's worth upgrading to a Park View room: Hyde Park is resplendent throughout the year.” 12
- “The deluxe terrace suite was a full 1,291 square feet and sold for $750 or more a night during peak season, so I was very happy with this upgrade.” 20
- “The room was very generous at 40 square metres and featured a comfortable king size bed, a wide writing desk, minibar, LCD TV, a chaise lounge and a large black marble bathroom.” 6
- “The suite was designed to leave as much open floor space as possible which really opened up the room and helped me discern the boundary between my "comfy" space and my "business" space.” 25
- “The room we stayed in was modern and well decorated. I'm not sure if I stayed in one of the renovated rooms, but it sure felt like that was the case.” 17
- “Good linens, reliable air conditioning, functional desk with a truly excellent office chair. That office chair is legit awesome.” 10
- “Although only refurbished in 2018, the room doesn't feel quite as fresh as some of its inner-city rivals, most likely due to the subdued colour palette, but it does tick all the boxes for functionality.” 22
- “The bed was spacious and heavenly and a dedicated room for our luggage and clothing meant it was nice to avoid the tripping hazard of a suitcase or pile of clothes on the floor.” 21
- “the room decor is a little generic though it does have some interesting touches” On camera131:24
- “The mini bar was well stocked with a range of drinks (including those cute mini bottles of spirits) and snacks.” 6
- “I've always got suites at SOTP and got the smallest room ever at Marriott Circular Quay (sample of 1), so my experience not the same.” 14
- “Alcoves create intimate spaces. Also, you can enjoy a breath of fresh air on an outdoor terrace and admire the great view of Sydney.” 7
- “The bedroom area was decorated with a similar vibe to the lobby - dark tones and sophistication while still remaining welcoming.” 25
- “While I enjoyed my stay and liked my hotel room, I don't know if I would stay at the Sheraton on the park again and would stay at the Westin Sydney instead.” 17
- “Loved the suite and liked the decor. I do not like Sheraton's now color scheme. Too dark and gloomy in room.” 14
- “MINIBAR knocking on the door every few hours, housekeeping also knocking (what?). They come into the room also, with no permission, while we were inside and not dressed.” 14
- “The room has ducted air conditioning however I found that even on the lowest setting (of 17 degrees Celsius) it would only provide limited cooling.” 3
- “the room has a nice size desk which underscores the Sheran Grand's role as a business Hotel” On camera131:51
- “The room was nice and elegant. We had a corner with a sofa and an armchair to rest and an office corner.” 7
- “Minibar options are rather limited: three spirits, two beers, two soft drinks, water and a kit kat.” 22
- “Room: The thoughtfully designed rooms are the perfect mix of business and pleasure. Spacious, sophisticated and yet somehow homely, they exude calming energy and are furnished with a large king-sized bed, a work desk with an office chair that rivals your own, and a 55" television.” 15
- “I was moved to a room with a park view (more on that later), which was pretty nice.” 17
- “The room also came stocked with Hermès toiletries, a huge step above what you'd find at most Sheratons.” 20
Food31 mentions
- “Stayed at W in December - it was great, hotel buffet also incredible.” 26
- “Perhaps the busiest location in the kitchen was the coffee station, where baristas made cafe-quality coffees to order for all the guests.” 21
- “The hotel also offers a 24-hour in-room dining service, allowing guests to enjoy delicious meals in the comfort of their own room.” 8
- “But here's an honest note for those who care about food: the downstairs restaurant breakfast is better on pure variety. There's a make-your-own juice station, more hot options, a broader selection overall.” 10
- “I noticed on multiple occasions that the hotel staff could not keep up with replenishing the food. They often brought out small refills of food to keep things filled, but ultimately, the food disappeared faster than it could be replenished.” 4
- “Whilst the Feast Restaurant was under renovation during our stay, the hotel used the Lobby Lounge area as a makeshift breakfast venue. It was very busy on every morning of our stay and had a decent spread.” 27
- “The canapés are available from 5pm to 7:30pm and could easily serve as dinner since there's a decent selection of items including oysters, dumplings and even desserts.” 6
- “When it comes to breakfast, nothing gets me excited like a good hotel buffet, and boy was this a stand out.” 21
- “Service was a little slower at breakfast than it had been during happy hour despite a similar number of people being in the lounge. We had to ask three times to get coffee.” 20
- “The maitre d' at breakfast time in the lounge was excellent when I stayed there. He learned my name the first day and was on top of helping every day.” 16
- “The Restaurant. Sydney Common's outstanding food and inviting atmosphere make dining in a true pleasure, transforming hotel dining into an experience in its own right.” 23
- “Food is pretty bad quality actually (breakfast mainly). Everything is flavorless.. pastries are bad, soup station has disgusting soup and low quality noodles. Just no flavor put on any of the food.” 14
- “But I can safely say the food I ate at Sheraton Grand's in-house restaurant, Sydney Common was up there with some of the best food I've had anywhere in the world.” 21
- “Once again, a beautiful buffet was available to guests and regularly replenished with equally good and beautiful dishes.” 7
- “The lounge is on one of the upper floors (view of the park) with an overall basic but decent breakfast.” 16
- “Sheraton Hyde Park has a fantastic breakfast. And the lounge food in the evening was mostly enough to fill us up.” 26
- “We had access to the Sheraton Club Lounge, but we took our breakfast at the Feast as it was included with our titanium status; we tried the latter. The buffet was very pleasantly surprising as it was very well stocked.” 7
- “I preferred the evening food to breakfast since watery eggs are one of my biggest pet peeves.” 20
- “I loved the natural lighting and the views. Their continental breakfast and evening cocktail session was delicious and perhaps my fav” 17
- “The food on offer was much nicer than I was expecting from a Sheraton, including the fresh oysters and prawns. There was also a great selection of snacks ranging from fresh-caught to deep-fried.” 20
- “I do recommend the breakfast buffet, though; I thought it was tasty and was a great way to jumpstart my day.” 25
- “Unusually for a five-star hotel in Sydney, the main restaurant, Feast, serves a buffet for lunch and dinner rather than an a la carte menu. The quality is uniformly high (locals come here especially for the seafood), but guests hoping for personalized service should book elsewhere.” 12
- “Pier One Sydney Harbor is in a perfect location and has a great elite breakfast. I stayed last month and enjoyed it.” 26
- “The daily breakfast buffet (served in Sydney Common) is one of the most abundant I've ever had the pleasure of addressing - with everything from congee to croissants presented in a seemingly endless feast.” 2
- “Occupying a light-flooded space on the first floor of the hotel, Sydney Common is a modern Australian restaurant that's up there with Sydney's best.” 2
- “The club lounge breakfast is very good in almost every respect - calm, quiet, good view over the park, no queues, completely free with status.” 10
- “PS --- there is also a smaller Sheraton on the water at Darling harbour - a little older ( and cheaper) - but a good SF buffet and positioned with a little more going on around the Darling Harbour.” 5
- “The Glass Brassiere in the Hilton is a fabulous restaurant and was awarded a one hat rating this year.” 5
- “Breakfast upstairs with a view of the morning sun is a genuinely comforting experience.” 10
- “Sydney Common, the hotel's in-house restaurant, stands out with its expansive open-plan design, offering a strikingly different experience from many hotel dining rooms.” 23
- “Walk up the Sheraton on the Park's Beauty and the Beast-style staircase and you will find yourself at Feast, Sydney's best seafood buffet.” 9
Value6 mentions
- “Given that prices at this hotel can often exceed $400 per night, I thought this price was fairly reasonable and paid cash instead of trying to redeem Marriott Bonvoy points.” 3
- “Quick take: The Sheraton Grand Sydney Hyde Park is the best all-round value in Sydney's Marriott portfolio - and with Platinum status, it's not particularly close.” 10
- “Almost every time I have stayed at the Sheraton Grand Sydney Hyde Park, I've done so on points. This hotel can be quite expensive, especially in peak season. It's not uncommon for rooms here to be over $500 a night, and during my New Year's visit in 2025, rooms were running over $800 a night.” 4
- “Afternoon tea at lounge - is not even an afternoon tea.. a couple cupcakes, cheap biscotti and mini cookies.. and thats all.. lol” 14
- “I find this hotel to be a great value when redeeming points. On many nights, you can find this hotel costing approximately 45,000 to 65,000 points.” 4
- “I just looked at the website and it is $221 for a night with breakfast. These rates are inclusive of tax. Extremely good price for a 5 star hotel in Sydney.” 5
Service41 mentions
- “For Sheraton, this property is surprisingly impressive and definitely deserves praise for what it has been able to accomplish with its service and hospitality.” 25
- “I've stayed here a couple of times. Well located with good service.” 16
- “Above all though, it's the personal service that leaves the biggest impression. Having stayed at many comparable Sydney hotels over the years, none have come close to evoking the same feeling of 'home' that's often sorely missed when you're on the road.” 22
- “The executive lounge on the 21st floor is a dream office space with a lovely team on hand to keep you fuelled while you work, the rooms are spacious and decorated with a tasteful grandeur, and the constant hum of the park through the hotel's floor-to-ceiling windows gives you the sense that you're part of Sydney's story.” 2
- “While check-in was smooth (as it should be), the service was subpar for a five-star hotel.” 17
- “I am not impressed with the service or renovation. I have stayed here several times and feel the service is not as good as before.” 14
- “It's excruciating and awkward to have to go through an entire song and dance just to get a bottle of Pepsi. I just want to walk around for 5 seconds without a crazy staff member popping out and then making me sit down and them bringing me a bottle of pepsi.” 14
- “Check-in and check-out are swift and efficient, with a friendly, attentive team always on hand.” 23
- “Only offering Pepsi is cheap.. Its like there is no privacy at this hotel at all and the staff are really awkward and act 'fancy' rather than normal and personable.” 14
- “In a hotel of this scale, it would be easy to feel like a cog in a machine, but the team at the Sheraton are genuinely interested in every guest, and do a wildly impressive job at remembering my name.” 2
- “Other staff are just as friendly, striking up conversations with whoever catches their eye, while also knowing when guests prefer to be left alone.” 22
- “2) appallingly rude service at Sheraton upon check in where FD let two groups cut in front of me and bellman did not help out all despite us struggling. Its a cool room and big but just generic and bathroom/shower is not very impressive even compared to smaller rooms at other places..” 14
- “The service is very non genuine, and feels like you are being hawked, to even get a water.” 14
- “Even without a dedicated check-in desk for guests with Marriott status, there were plenty of associates on duty and the check-in process went smoothly and quickly.” 25
- “There is a buffet of cheese, fresh seafood and quail legs. Our check-in is seamless. We hand our car over to the valet and by the time we are at reception, the staff already have our name and booking open; all that's needed is a credit card and we are off to our room on the 19th floor.” 9
- “The manager I spoke with handled it well. She listened to my concerns and moved me to a city park view since the suites were fully booked during my stay.” 17
- “Staff were readily available and keen to make our stay as comfortable as possible and the hotel was fit with a pool, gym and rejuvenation spa floor.” 21
- “Check in was smooth and my gold Marriott status was recognized and appreciated.” 6
- “Now for the good.. good plat recognition.. 4pm checkout, benefits/upgrade. Nice park view.” 14
- “A slight issue I had was my key card not being accepted by the card reader outside the club lounge, after enquiring with the front desk it was quickly rectified with a sincere apology no less.” 6
- “With head chef Dylan Bennett on the pans, and a supremely friendly and well-informed team (led by restaurant manager Sophie Kim and the delightful assistant restaurant manager Ernesto) delivering on-point service with charm, Sydney Common is very much a destination in itself.” 2
- “We've stayed at Sheraton on the Park and enjoyed - lovely hotel and its really nice being on the park and close to Oxford Street and Darlinghurst which are interesting areas of Sydney to explore. However, this hotel is kind of out of the way a little bit.” 5
- “Service Consistently good. The staff carry the confidence that comes from a well-run, established hotel - attentive without being performative, helpful without hovering.” 10
- “The hotel runs a smooth operation with five-star service whether it be at the concierge, in Feast restaurant or the newly renovated club lounge.” 9
- “My favorite part about the rooms are that they all have nice bathrooms with large bathtubs.” 10
- “2) appallingly rude service at Sheraton upon check in where FD let two groups cut in front of me and bellman did not help out all despite us struggling. Its like there is no privacy at this hotel at all and the staff are really awkward and act 'fancy' rather than normal and personable.” 14
- “Club Sheraton is one of my favourite spots in the hotel. It is such a great place to work in with great views and service from a very attentive team.” 27
- “Check in is a quick and easy affair, with guests provided an electronic keycard or given the option of a digital room key accessible via the Marriott Bonvoy app.” 22
- “Service at this hotel represented everything I love about Australia, as it was friendly, personable and professional.” 20
- “One downside I noticed at this hotel was that housekeeping always cleaned my room at the least convenient times. Whenever I wanted to come back to take a nap, it almost seemed like clockwork that they'd be cleaning the room.” 4
- “Even the lacklustre service in the lounge didn't dampen my spirit.” 17
- “Really enjoyed my stay there. This is my "go to place to stay" when I am in Sydney (which is every other month), and I have tried all the others over the years. The staff, rooms, the lounge, and location are pretty compelling reasons to stay here.” 25
- “I have stayed here several times and feel the service is not as good as before.” 14
- “appallingly rude service at Sheraton upon check in where FD let two groups cut in front of me and bellman did not help out all despite us struggling.” 14
- “They should let their housekeeping staff know the checkout times. It's really annoying having 4 knocks past 11AM and then with a DND button on 8 phone calls with no answer when I pick up??” 14
- “I've stayed at this hotel several times, and I've never received a complimentary suite upgrade as a Marriott Bonvoy Titanium Elite member. I've even applied nightly suite upgrade awards to my stays and never once received a suite upgrade, even when I saw basic suites still available at check-in.” 4
- “In classic Marriott style, the service at Sheraton Grand is seamless and professional.” 23
- “I stayed earlier this mobth at Marriott Circular Quay for first time. Loved it. I am a starwood guy but the Marriott was superior for room, to design to club lounge to service. Far superior” 14
- “Meanwhile behind the scenes, service had a few minor hiccups, though nothing even close to warranting a complaint. For example, on the first day, housekeeping cleaned our room while we were out. But all they did was make the bed and hang up the towels. They didn't restock the water bottles or toiletries (even though there were empty bottles on the floor of the shower), which I found quite odd.” 20
- “Having just recently stayed at a nearby 3-star hotel in Sydney, we found the checkin process at the Sheraton to be a world apart. The service was friendly and warm and made us feel very welcome.” 3
- “The Club lounge is excellent and the long serving staff treat me like family. Makes a huge difference.” 22
View6 mentions
- “If you do one thing to optimise this stay, it's this: get a garden-facing room. City view rooms are still pleasant - comfortable, well-appointed, nothing to complain about - but they're kind of different hotel. The garden view is the reason to be here, and makes the rest of the experience much nicer.” 10
- “The lounge and study area is open and inviting with a plush L-shaped grey lounge under the large windows overlooking Hyde Park.” 9
- “The city view rooms are comfortable and well-appointed, but the garden-facing rooms overlook Hyde Park and fundamentally change the atmosphere of the stay.” 10
- “Sydney's most iconic landmarks might be out of sight, but there's so much in this view that speaks to the fabric of the city, from a hotel situated deep within its buzzing heart.” 2
- “The room itself was spacious and featured a gorgeous view overlooking the park, beyond to the harbour.” 21
- “Many rooms offer stunning views of Hyde Park or the city skyline.” 8
Bathroom13 mentions
- “Finally, the bathroom was modern and had the advantage of having a shower and a bathtub, which is practical when you are with little ones.” 7
- “They didn't restock the water bottles or toiletries (even though there were empty bottles on the floor of the shower), which I found quite odd. We had a bit of trouble calling guest services to get someone to bring more shampoo, but the second call seemed to set everything straight.” 20
- “The bathroom was spacious and had both a bathtub and a shower.” 6
- “Amenities in the bathroom were from Sheraton's own brand - Le Grand Bain, the Citron + Vetiver notes were pleasant and not too strong.” 6
- “The bedroom area was decorated with a similar vibe to the lobby - dark tones and sophistication while still remaining welcoming. However, I think that my favorite part about the suite was the bathroom because it came with a glass-enclosed stand-up shower as well as a bathtub.” 25
- “The adjacent bathroom is a knockout with multiple mirrors (making it a challenge to take a photo without appearing in at least one reflection), single vanity, deep bathtub and a separate walk-in shower.” 22
- “The overhead light in the shower is very bright.” 9
- “Bathroom: The marble-tiled bathroom includes a large shower, a deep bath and a massive round mirror with a ring light. But the beauty of it is that you could forget your entire toilet bag and make it through your stay stress-free as the bathroom includes full shampoo, conditioner and body wash bottles, complimentary toothbrush, toothpaste, soaps and a comb.” 15
- “The bathroom also featured a huge mirror that was lit around its circumference like a makeup mirror, which is great lighting for when you really need to face yourself. It's usually pretty hard to find decent lighting in hotel rooms, so kudos to this property for absolutely nailing it.” 25
- “Prawns are good if you like prawns. Its a cool room and big but just generic and bathroom/shower is not very impressive even compared to smaller rooms at other places..” 14
- “Bathroom has really annoying taps, that get too hot after a small movement. It is probably the worst I've experienced at a hotel of this caliber.” 14
- “The bathroom, featuring a generous bathtub, shower and lavish granite benchtops was also a standout.” 21
- “The bathroom included a bath, a large circular mirror with lighting, a separate shower and some 'le grand bain' amenities. Overall, the bathroom was incredibly beautiful and the mirror quite amazing!” 3
Bed & Sleep3 mentions
- “As you would expect from Sheraton, the King sized bed was extremely comfortable with excellent pillows and sheets.” 3
- “The bed was super duper comfortable. They reminded me a bit like the ones at Jaya House River Park in Cambodia.” 17
- “The bed was comfortable and had two bedside tables with the essentials.” 7
Noise3 mentions
- “I personally prefer SOP with Hyde Park across the road and St Mary's Cathedral as a view - much quieter, rather than being in the middle of the city in amongst all the movie theatres, noisy traffic and fast food places (and drinking venues) where all the young people hang out at night.” 5
- “The hotel was going through some renovations during our stay and I was worried about the noise. Luckily, it was fine. In fact, I didn't even notice that renovations were happening during our stay.” 17
- “The room was also very quiet, which I appreciated because I needed a good quality sleep from our journey.” 17
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 2 sources — too thin to rely on.
- 25 sources carry no publication date, so we cannot tell how current they are.
Ask about Sheraton Grand Sydney Hyde Park
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 58/100We read 27 sources for this property, and pulled 199 traveler insights worth knowing. Last checked 2026-08-28.
0
Editorial
26
Blogs & sites
1
Video reviews
0
Podcast segments
Breadth
38
Depth
56
Freshness
99
Watch this hotel
We keep reading Sheraton Grand Sydney Hyde Park. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 27 cited sources▾
Everything quoted on this page.
- 26W Sydney vs. Sheraton Hyde Park? : r/marriottreddit.comForum thread2026-05-16Current6 quotes used
“Stayed at W in December - it was great, hotel buffet also incredible.”
Read originalreddit.com - 8Hotel Review: Sheraton Grand Sydney Hyde Parkcapturedtravel.comReview site2024-06-10Ageing5 quotes used
“The hotel also offers a 24-hour in-room dining service, allowing guests to enjoy delicious meals in the comfort of their own room.”
Read originalcapturedtravel.com - 1Sheraton Grand Sydney Hyde Park reviews, photos - Surry Hillssydney.gaycities.comReview siteDate not stated1 quote used
“Sheraton Grand Sydney Hyde Park Sharaton is consistent with the quality of their hotels, and this one is no exception. This hotel with a great location with a rooftop health club, indoor heated pool, spa, and sweeping c…”
Read originalsydney.gaycities.com - 2Sheraton Grand Sydney Hyde Parktimeout.comReview siteDate not stated9 quotes used
“With marble-trimmed bathrooms and gallery hangs of impressionist art on the chocolate-toned walls, the decor is comforting, and impressively thoughtful for a hotel of such huge scale.”
Read originaltimeout.com - 3Sheraton Grand Sydney Hyde Park review - Airline Pointsairlinepoints.wordpress.comReview siteDate not stated7 quotes used
“Given that prices at this hotel can often exceed $400 per night, I thought this price was fairly reasonable and paid cash instead of trying to redeem Marriott Bonvoy points.”
Read originalairlinepoints.wordpress.com - 4[Expert Review] Sheraton Grand Sydney Hyde Park ...upgradedpoints.comReview siteDate not stated7 quotes used
“In addition to being near the train to the airport, the Sheraton is well-situated for seeing most of Sydney's cultural sites.”
Read originalupgradedpoints.com
Showing 6 of 27 cited · 27 read
1/5
More in Sydney
All Sydney hotels →Capella Sydney
$$$
Capella Sydney is a quiet, exceptionally serviced CBD oasis with sprawling, high-end rooms.
Intercontinental Sydney By IHG
$$
A luxury hotel near Circular Quay and the Opera House with top-floor harbour views and club lounge perks.
Mercure Sydney
$
Downtown Sydney hotel offering spacious family rooms with 100+ free movies, quiet AC, and easy city access.
Novotel Sydney on Darling Harbour
$$
Harbour-side hotel offering oversized King rooms, a pool, and direct access to the Pumphouse pub.
Park Hyatt Sydney
$$$
An ultra-luxurious Sydney harbor-front stay with world-class views, though price and minor room/dining details split opinions.
Shangri-La Sydney
$$
Spectacular harbour views and dining offset by slightly dated, hill-topped rooms.
Browse hotels like this