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Sheraton Dallas Hotel

Massive downtown hotel offering exceptionally large rooms, an enormous gym, and immediate DART transit access.

Exceptional · Deep coverage · read from 14 sources · 37 traveler insights
92
RoomExpert Score
Exceptional

The verdict

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Read it your way

The Sheraton Dallas Hotel is a large downtown property geared toward business travelers and families seeking generous space. Guests appreciate the attentive service, vast fitness center, and prime transit connections right near the DART station. However, reviewers consistently complain about extra fees charged for parking, breakfast, Wi-Fi, and standard in-room amenities like mini-fridges. 9132

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • Reviewers agree that the guest rooms and suites are notably spacious, featuring open layouts that easily accommodate big families. drawn from the full read
  • The downtown setting earns consistent praise for its convenience, placing visitors within walking distance of nightlife and steps from the Pearl/Arts District Station. 9
  • Bathrooms receive positive remarks for their roomy counter space, glass shower doors, and bright vanity mirror lighting. 9114
  • Guests also highlight the massive on-site gym, describing it as one of the largest fitness centers they have encountered in a hotel. drawn from the full read

The catch

  • While some guests describe the rooms as comfortable and contemporary, others feel the decor is generic and average. 9
  • Value opinions are divided between guests who find award redemption rates attractive and travelers who consider the cash price too expensive due to added costs. drawn from the full read

Who it's for

  • Business travelers needing central downtown transit access
  • Families seeking massive room layouts
  • Fitness enthusiasts wanting an expansive gym

Skip it if

  • Budget travelers hoping to avoid extra fees for parking, Wi-Fi, and mini-fridges
  • Guests seeking boutique style rather than generic decor
  • Travelers looking for an on-site wellness spa

Seen on camera

6 moments · 2 videos · Sheraton Dallas Hotel

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

now this video what we're going to do is give you guys a tour of the room we're staying at it's the Dallas Suite it's an…

youtube.com0:15

so you can tell that it has a four-seater table right here with so many amenities oh wow they really outdid themselves h…

youtube.com1:24

I gotta say the whole open layout is like perfect for the kids or even a big family or whatever you want this room is ma…

youtube.com1:44

to the right is the bathroom pretty standard bathroom but very well lit i'm a big fan of the glass shower doors

youtube.com0:30

the property has a welcoming restaurant and lounge area on the first floor but unfortunately that too was closed due to…

youtube.com1:23

and then you got your vanity mirror magnified and then of course the ring light bright bathroom lighting love that

youtube.com2:39

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

How to book

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Score breakdown

How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

91
read from 1 source · Deep coverage
  • Bathroom was well designed with a large stand in shower and vanity mirror with plenty of good lighting. 4
  • and then you got your vanity mirror magnified and then of course the ring light bright bathroom lighting love that 112:39

Food

90
read from 3 sources · Light coverage
  • And when dinner time rolls around, you'll have four eateries to choose from; visitors say that the home-style fare served at The Kitchen Table Restaurant and Lounge is the perfect way to end a busy day. 13
  • The Sheraton Hotel in Dallas has spacious suites, a large dining and bar area in the lobby, and the biggest gym I've seen in any hotel ever. (It even rivals many of regular gyms I've come across.) 2

Location

92
read from 1 source · Deep coverage
  • I could not have hoped for a better location for my first visit to the city, the convenience of walking the downtown core was simply unbeatable. 4
  • The location in downtown Dallas is ideal, especially if you're heading in for a conference or local event. 2

Room

87
read from 1 source · Deep coverage
  • I gotta say the whole open layout is like perfect for the kids or even a big family or whatever you want this room is massive 111:44
  • now this video what we're going to do is give you guys a tour of the room we're staying at it's the Dallas Suite it's an amazing room it's a one bedroom two queen it's huge 110:15

Service

91
read from 1 source · Deep coverage
  • When we arrived, check-in was a quick and easy process, and we got our key cards in no time. 7
  • Yet the hotel's friendly staff and ample facilities helped make up for the average rooms. 13

Bed & Sleep

88
read from 1 source · Deep coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

86
read from 1 source · Deep coverage
  • A quick search and Sheraton Dallas downtown offered the best value, at Cat 4 and 25k points per night. 4
  • For travelers on a budget the Sheraton is too expensive to justify a longer stay but for a short business trip it's probably the best you can find in the downtown Dallas area. 2

Where it is, how to reach it

400 North Olive Street
Dallas, Texas
75201 USA

Details checked 2026-09-10

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Where it sits

Sheraton Dallas Hotel and the 41 other hotels we cover in Dallas. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Punches above its peers

Beats what $$ usually buys

Scores 6 points above the mid-range median of 86, across 655 hotels in the same bracket. In Dallas it sits 8 points above the local median of 84.

Price bracket
$$
Mid-range
This hotel
92
Bracket median
86
Index median
86

Based on 655 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 1 mention
Avoid

No location within the hotel draws repeated complaints yet.

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Value
66
Bathroom
58
Room
57
Food
31
Service
11
Location
6
View the 31 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Food3 mentions · 1 filmed
  • And when dinner time rolls around, you'll have four eateries to choose from; visitors say that the home-style fare served at The Kitchen Table Restaurant and Lounge is the perfect way to end a busy day. 13
  • The Sheraton Hotel in Dallas has spacious suites, a large dining and bar area in the lobby, and the biggest gym I've seen in any hotel ever. (It even rivals many of regular gyms I've come across.) 2
  • the property has a welcoming restaurant and lounge area on the first floor but unfortunately that too was closed due to issues associated with the winter storm so i will show this picture instead On camera121:23
Room8 mentions · 2 filmed
  • The decor smacks of a multinational chain. Nonetheless, it's all tasteful enough, and the hotel delivers a satisfying level of comfort and lots of convenience. 9
  • I gotta say the whole open layout is like perfect for the kids or even a big family or whatever you want this room is massive On camera111:44
  • Room and hotel decor is generic 9
  • Guest room decor is generic chain-hotel style, but units are comfortable and contemporary, with amenities like flat-screen TVs and coffeemakers with Starbucks coffee. 9
  • The living room of the executive suite was minimalist and inviting with its warm colors. It offered enough amenities and had plenty of walking room to host guests or a mini meetup. 4
  • As we walked in, we were stunned by how massive the suite was. The furniture and decor had a modern chic feel to it. 7
  • now this video what we're going to do is give you guys a tour of the room we're staying at it's the Dallas Suite it's an amazing room it's a one bedroom two queen it's huge On camera110:15
  • The property is large enough that signage above entryways direct guests on how to get where, though some complain that the hotel's multi-building layout is confusing. 9
Bathroom6 mentions · 2 filmed
  • Bathroom was well designed with a large stand in shower and vanity mirror with plenty of good lighting. Bathroom amenities however, were pretty average. 4
  • However, some travelers felt that the property lacks the in-room amenities that you'd normally find in a hotel of this caliber (like mini-fridges), and several guests note having nearly slipped in the shower due to a lack of grip tape in the tubs. 13
  • Bathroom was well designed with a large stand in shower and vanity mirror with plenty of good lighting. 4
  • Bathrooms are roomy, with counter space next to sinks and shower/tub combos. 9
  • to the right is the bathroom pretty standard bathroom but very well lit i'm a big fan of the glass shower doors On camera120:30
  • and then you got your vanity mirror magnified and then of course the ring light bright bathroom lighting love that On camera112:39
Value3 mentions
  • The main complaint here is about extra fees for things like breakfast, parking, in-room mini-fridges, and sometimes even Wi-Fi. 9
  • A quick search and Sheraton Dallas downtown offered the best value, at Cat 4 and 25k points per night. 4
  • For travelers on a budget the Sheraton is too expensive to justify a longer stay but for a short business trip it's probably the best you can find in the downtown Dallas area. 2
Location7 mentions
  • I could not have hoped for a better location for my first visit to the city, the convenience of walking the downtown core was simply unbeatable. 4
  • The Sheraton Dallas was tastefully renovated in 2019, making this huge skyscraper hotel in downtown Dallas a comfortable, upscale destination. 5
  • Public transit options are plentiful, with the Pearl/Arts District Station DART stop as well as bus and cable car stops just a minutes' walk from the hotel, with most attractions reachable in about 15 minutes. 9
  • The location in downtown Dallas is ideal, especially if you're heading in for a conference or local event. 2
  • According to recent guests, the Sheraton Dallas Hotel's location can't be beat. This massive hotel sits just a few blocks from the historic district and a short walk from the trendy nightlife venues of Deep Ellum. 13
  • Convenient location in heart of Downtown Dallas and near public transit 9
  • The hotel is located right in downtown, so it's the perfect location to stay at if you're visiting from out of town, or just need a place to stay after a night out in the area. 7
Service4 mentions
  • The staff is fairly attentive and the Sheraton has positioned itself to compete for the business travel in the area. 2
  • When we arrived, check-in was a quick and easy process, and we got our key cards in no time. 7
  • Yet the hotel's friendly staff and ample facilities helped make up for the average rooms. 13
  • The only real amenity missing in the wellness department is a spa. This property offers surprisingly personal service for a hotel of its size, with guests often praising staff members or the concierge for helpful assistance. 9

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • No reviewer has named an individual room number here yet.
  • Nothing reliable said about room types.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • Food rests on 3 sources — too thin to rely on.
  • 8 sources carry no publication date, so we cannot tell how current they are.

Ask about Sheraton Dallas Hotel

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 53/100

We read 14 sources for this property, and pulled 37 traveler insights worth knowing. Last checked 2026-09-11.

0
Editorial
12
Blogs & sites
2
Video reviews
0
Podcast segments
Breadth
38
Depth
45
Freshness
98

Watch this hotel

We keep reading Sheraton Dallas Hotel. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.

Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

3 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 14 cited sources

Everything quoted on this page.

  1. 1
  2. 6
  3. 9
    Sheraton Dallas Hotel Review
    oyster.comReview site2024-08-09Ageing10 quotes used
    The decor smacks of a multinational chain. Nonetheless, it's all tasteful enough, and the hotel delivers a satisfying level of comfort and lots of convenience.
    Read originaloyster.com
  4. 7
    The Sheraton Dallas Hotel - Food & Travel Tips // sherryvu.com
    sherryvu.comReview site2021-07-26Ageing4 quotes used
    When we arrived, check-in was a quick and easy process, and we got our key cards in no time.
    Read originalsherryvu.com
  5. 4
    Review: Executive Suite in Sheraton Dallas downtown
    pointsmilesandbling.comReview site2019-06-03Ageing5 quotes used
    Bathroom was well designed with a large stand in shower and vanity mirror with plenty of good lighting. Bathroom amenities however, were pretty average.
    Read originalpointsmilesandbling.com
  6. 2
    Sheraton Dallas North Hotel In Dallas, Texas Review
    foxnomad.comReview site2012-01-08Ageing5 quotes used
    The staff is fairly attentive and the Sheraton has positioned itself to compete for the business travel in the area.
    Read originalfoxnomad.com
Showing 6 of 14 cited · 14 read
1/3

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