Shangri-La Eros New Delhi
Central Delhi hotel near Connaught Place with standout Chinese dining and attentive service.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Shangri-La Eros New Delhi is a 320-room central hotel well situated for exploring Connaught Place and historic city sights. It excels at attentive hospitality and destination dining, notably the authentic Chinese fare at Shang Palace. However, some guests note that room decor looks a little dated, and certain bathrooms feature windows into the bedroom that compromise privacy. 21118
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The central Delhi location puts guests close to Connaught Place and India Gate with straightforward metro access. 236
- Dining earns high marks across venues, particularly the authentic Chinese dishes at Shang Palace and drinks at Grappa. 2
- Service is consistently attentive, with staff handling breezy late-night check-ins and offering thoughtful touches. drawn from the full read
- Upper-floor rooms and the 11th-floor terrace deliver sweeping views of the pool and the city diplomatic district. 968
The catch
Who it's for
- — Sightseers wanting central access to Connaught Place and India Gate
- — Diners seeking authentic Chinese at Shang Palace
- — Travelers prioritizing attentive, 24-hour service
Skip it if
- — Guests bothered by bathrooms with peek-in windows
- — Travelers wanting cutting-edge, ultra-modern room decor
Seen on camera
24 moments · 4 videos · Shangri-La Eros New Delhi
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“Check mula. This is the washroom area which is spacious, clean and hygienic.”
youtube.com3:14“The bed of Shangri-La is the best of our whole India trip. It is so comfortable.”
youtube.com0:52“there is such beautiful food and such incredible drinks, why not.”
youtube.com6:47“So, let's go. This is the elevator section. The elevator here is also so aesthetic.”
youtube.com14:03“The food, the ambiencece, and the overall service were absolutely top-notch.”
youtube.com17:45“So on time Rocky's Ratings Taste 8 and a half on 10 Pickling Duck 9 and a half on 10 Vibe 9 on 10 Love Quotient i.e. Ser…”
youtube.com8:00“Staff quality is very good, extremely well behaved.”
youtube.com19:10“Clay pot chicken in chilli garlic sauce. Again is the signature dish. Very tender juicy chicken fried really well.”
youtube.com6:01“come let's have a look at my room well this looks like a pretty spacious room”
youtube.com0:16“Bloom's restaurant may dinner buffet serve. This is the gorgeous interiors of the Blooms restaurant.”
youtube.com4:58“I just loved this chili basil chicken. It was so delicious.”
youtube.com6:10“Then this is vegetarian thigh curry. This buffet has great food options for both vegetarian and non-vegetarian. Also hug…”
youtube.com6:40“From the moment I arrived, every member of the staff made me feel welcomed with their warm hospitality.”
youtube.com17:39“And why have I brought you all this way here? Because Sheng Palace is here. One of my favorite restaurants.”
youtube.com0:27“let's have a look at the toilet a large mirror and then there's this bathtub and the quality of linen is good”
youtube.com1:56“the quality of toiletries are okay not that great but it's okay come let's explore the hotel”
youtube.com2:12“adjacent to this lawn is this restaurant called singh sahib indian restaurant this is also connected to the main restaur…”
youtube.com3:36“Gorgeous view of the pool from the fifth floor.”
youtube.com10:15“Spa and saloon space which is right now nonfunctional hotel being a fivestar property spa and saloon functional. We also…”
youtube.com14:46“Chicken kebab then veg sumai and chicken sumai. It was so dectable.”
youtube.com15:03“Shangri-La may not be the most luxurious hotel in New Delhi, but it is in a very convenient location with excellent serv…”
youtube.com4:19“The Peking Duck at the Shank Palace, I think. The number one duck is India's Picking Duck. You will not find a better Pe…”
youtube.com3:45“Mapu Tofu is a very delicate tofu. And this is very very easy to eat and incredible for taste.”
youtube.com4:16“So one we have a sticky dead pudding. Lovely. That's very good.”
youtube.com7:01Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Shangri-La Circle points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
93Food
94Location
93- “onnaught Mews This hotel is a luxurious urban sanctuary catering to both business and leisure travelers seeking a serene and positive atmosphere amidst the bustling city. Its excellent central location in Delhi provides easy access to major attractions and a nearby metro station.” 3
- “As for its location, it's a sightseer's paradise! Being in Central Delhi it offers you the privilege to surround yourself with the Mughal legacy of the Red Fort or the serenity of the Lodhi Gardens, both of which are close to the property.” 6
Noise
91- “So, let's go. This is the elevator section. The elevator here is also so aesthetic.” 814:03
Room
89- “this is the 11th floor this is actually the terrace and i'm sure most guests who stay at this hotel doesn't even know that such a place exists here and look at the view from this place this is amazing you can have a great view of the city” 9
- “The 320 rooms and suites are elegant but not stuffy, with dark-wood floors and furnishings, and subtle gold-hued decor.” 2
Service
91- “The food, the ambiencece, and the overall service were absolutely top-notch.” 817:45
- “While the buffet was quite bounteous in itself, what with everything from my favorite made to order eggs to the excellent bread and butter pudding, it was turned into an early morning gastronomic experience, thanks to this server who single-handedly turned self-service grounds into a King's court, and I, royalty!” 6
Bed & Sleep
92- “The bed of Shangri-La is the best of our whole India trip. It is so comfortable.” 150:52
Value
85- “The Bathroom: All the Marble, Baby Floor-to-ceiling marble that screamed "I'm expensive!" in the best way. If you're a sucker for shiny surfaces and designer soap, you'll feel right at home.” 1
- “So on time Rocky's Ratings Taste 8 and a half on 10 Pickling Duck 9 and a half on 10 Vibe 9 on 10 Love Quotient i.e. Service 9 on 10 Spectacular and Spend which is yours This whole Pickling Duck is ₹6000 plus taxes that is an incredible price for 2 kg duck.” 118:00
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $$ usually buys
Scores 2 points above the mid-range median of 90, across 368 hotels in the same bracket. In New Delhi it sits 2 points below the local median of 94.
- This hotel
- 92
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 42 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The bed of Shangri-La is the best of our whole India trip. It is so comfortable.” On camera150:52
- “Guests consistently praise the exceptional hospitality of the staff and the diverse, high-quality breakfast buffet with Indian, Asian, and Western options.” 3
- “there is such beautiful food and such incredible drinks, why not.” On camera116:47
- “Then this is vegetarian thigh curry. This buffet has great food options for both vegetarian and non-vegetarian. Also huge variety of food of different cuisines Indian continental as well as Indo-Chinese.” On camera86:40
- “And why have I brought you all this way here? Because Sheng Palace is here. One of my favorite restaurants.” On camera110:27
- “adjacent to this lawn is this restaurant called singh sahib indian restaurant this is also connected to the main restaurant so this is a good place to sit and unwind and have a great look of this vast green lawn” On camera93:36
- “There's also a branch of the Shangri-La chain's Shang Palace here, which offers authentic alternatives to the typically Indianized Chinese dishes found in most of the capital's Chinese restaurants.” 2
- “n dishes like dosas, uttapam and here are the continental dishes like hash brown tomatoes, boiled egg, sausages and lots more. Superb breakfast experience.” 8
- “Now onto those great canapés, or little, bite-sized mounds of love, as I like to call them. They were my favorite part of the complimentary spread that included a selection of cheese, cold cuts, and Chinese hors d'oeuvres, perfect for a quick bite before a lavish meal at any of the hotel's signature restaurants, such as 19 Oriental Avenue.” 6
- “Bloom's restaurant may dinner buffet serve. This is the gorgeous interiors of the Blooms restaurant.” On camera84:58
- “dinner sahib restaurant which is a Indian specialtity restaurant. Gorgeous royal interiors with melodious songs. Copyright issue is can't share the songs completely but the vibe here is excellent.” 8
- “Spa and saloon space which is right now nonfunctional hotel being a fivestar property spa and saloon functional. We also ordered food from their indoom dining vegetarian pizza. It was so cheesy and delicious.” On camera814:46
- “Remember it's a five star incredible food five stars out of five such a meal followed by such desserts perfect ending to an incredible experience at Sheng Palace check it out” On camera118:25
- “With a refreshing view over lush green gardens and the hotel's swimming pool, the restaurant displayed a delectable spread of juices, delicatessen, and Indian specialties.” 6
- “Jimsums and Bawas here are top of the line, I highly recommend them, but the beautiful dining experience you get is something that you will get in very few places.” On camera115:00
- “Buffet mocktails buffet zabardust presentation topnotch food is luxurious and of course delicious.” On camera817:18
- “At 2 am, the night manager clocked our zombie-like state, disappeared for five minutes, and returned with complimentary coffee and breakfast sandwiches. No fuss, no charges, just pure, unprompted hospitality.” 1
- “So, let's go. This is the elevator section. The elevator here is also so aesthetic.” On camera814:03
- “The food, the ambiencece, and the overall service were absolutely top-notch.” On camera817:45
- “While the buffet was quite bounteous in itself, what with everything from my favorite made to order eggs to the excellent bread and butter pudding, it was turned into an early morning gastronomic experience, thanks to this server who single-handedly turned self-service grounds into a King's court, and I, royalty!” 6
- “Staff quality is very good, extremely well behaved.” On camera819:10
- “Despite arriving at a time generally reserved for kebab runs and bad decisions, check-in was breezy.” 1
- “From the moment I arrived, every member of the staff made me feel welcomed with their warm hospitality.” On camera817:39
- “Pretty fun, amazing service and a nice ambience. In picture: Majorly Sorrento and within its vicinity Grappa, at Shangri-La Eros.” 12
- “All the members of the hotel staff are helpful and wonderful.” On camera818:03
- “Cold chocolate popsicle i.e. ice cream is ready. This is a very nice and interesting test. A little bit, a little caramelized, a little sweet.” On camera117:18
- “As for the staff, their skills, besides surreptitious champagne topping, included absolute friendliness to the point that they brought out the chef and replaced a great dish with an excellent one only so it could be crisper than crisp, this time with specks of asparagus in it.” 6
- “If your champagne glasses get topped up when you're not looking, it automatically equals good service. Heck, great service!” 6
- “But not before one peek into the bathroom, by which time I am floored. As any L'Occitane loyalist will tell you, it is never the shiny tiles or the elegant bath, but the gorgeous toiletries.” 6
- “let's have a look at the toilet a large mirror and then there's this bathtub and the quality of linen is good” On camera91:56
- “It is so comfortable. This marble bathroom is so spacious with a separate shower and bathtub.” On camera150:56
- “So on time Rocky's Ratings Taste 8 and a half on 10 Pickling Duck 9 and a half on 10 Vibe 9 on 10 Love Quotient i.e. Service 9 on 10 Spectacular and Spend which is yours This whole Pickling Duck is ₹6000 plus taxes that is an incredible price for 2 kg duck.” On camera118:00
- “Shangri-La may not be the most luxurious hotel in New Delhi, but it is in a very convenient location with excellent service and with a very reasonable price range.” On camera154:19
- “The Bathroom: All the Marble, Baby Floor-to-ceiling marble that screamed "I'm expensive!" in the best way. If you're a sucker for shiny surfaces and designer soap, you'll feel right at home.” 1
- “come let's have a look at my room well this looks like a pretty spacious room” On camera90:16
- “Decor is consistent throughout the rooms and suites, with lots of dark wood furniture and wall paneling and a predominantly gold and off-white color scheme, with gold patterned rugs on dark-wood floors, gold upholstered chairs, and muted gold bed runners and throw cushions. While it sounds gaudy, the colors are muted enough for it to not be overly blingy.” 2
- “The 320 rooms and suites are elegant but not stuffy, with dark-wood floors and furnishings, and subtle gold-hued decor.” 2
- “this is the 11th floor this is actually the terrace and i'm sure most guests who stay at this hotel doesn't even know that such a place exists here and look at the view from this place this is amazing you can have a great view of the city” 9
- “onnaught Mews This hotel is a luxurious urban sanctuary catering to both business and leisure travelers seeking a serene and positive atmosphere amidst the bustling city. Its excellent central location in Delhi provides easy access to major attractions and a nearby metro station.” 3
- “With a prime location in Central Delhi near both Connaught Place and India Gate, Shangri-La's Eros Hotel is a luxury option offering easy access to central attractions and metro stations.” 2
- “But besides that, most of its 320 tastefully modern guestrooms and suites boast spectacular views of the city's historic diplomatic district.” 6
- “As for its location, it's a sightseer's paradise! Being in Central Delhi it offers you the privilege to surround yourself with the Mughal legacy of the Red Fort or the serenity of the Lodhi Gardens, both of which are close to the property.” 6
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 15 sources carry no publication date, so we cannot tell how current they are.
Ask about Shangri-La Eros New Delhi
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 57/100We read 15 sources for this property, and pulled 64 traveler insights worth knowing. Last checked 2026-08-24.
Watch this hotel
We keep reading Shangri-La Eros New Delhi. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 1Hotel Room Review: Shangri-La Eros New Delhi. - Wingtipswingtips.co.ukReview siteDate not stated3 quotes used
“Despite arriving at a time generally reserved for kebab runs and bad decisions, check-in was breezy.”
Read originalwingtips.co.uk - 2Shangri-La's Eros Hotel Review: What To REALLY ...oyster.comReview siteDate not stated5 quotes used
“There's also a branch of the Shangri-La chain's Shang Palace here, which offers authentic alternatives to the typically Indianized Chinese dishes found in most of the capital's Chinese restaurants.”
Read originaloyster.com - 3Hotel Shangri-La Eros New Delhi, Indiatrivago.co.ukReview siteDate not stated3 quotes used
“Guests consistently praise the exceptional hospitality of the staff and the diverse, high-quality breakfast buffet with Indian, Asian, and Western options.”
Read originaltrivago.co.uk - 4
- 5Shangri-La Eros New Delhi | HOTEL TOUR | SAFEGUARD ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 6Shangri-La's - Eros Hotel, New Delhi Reviewluxurylaunches.comReview siteDate not stated8 quotes used
“But not before one peek into the bathroom, by which time I am floored. As any L'Occitane loyalist will tell you, it is never the shiny tiles or the elegant bath, but the gorgeous toiletries.”
Read originalluxurylaunches.com
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