ITC Maurya, a Luxury Collection Hotel, New Delhi
A diplomatic enclave landmark known for celebrated dining at Bukhara and reliable work desks.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
ITC Maurya is a prominent hotel located in New Delhi's diplomatic enclave, popular for business visits and destination dining. Guests regularly highlight the fast internet, comfortable work setups, and renowned tandoori meals at Bukhara. However, exterior construction with constant daytime jackhammering and blocked windows has caused severe disruptions, while entry-level rooms and bathrooms have a noticeably cramped footprint. 13
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Bukhara earns acclaim for Dal Bukhara, tender paneer, and tandoor-cooked kebabs prepared in traditional clay ovens. 10
- Rooms support productivity with fast internet speed without buffering and comfortable office chairs positioned by garden views. 3
- The property is situated in the prime Diplomat's enclave, offering convenient proximity to embassy avenues and landmarks. 3127
The catch
- Breakfast divides visitors: some praise The Pavilion for a diverse spread of delicious options, while others report 45-minute waits, empty croissants, and overflow seating in the basement. 114
- Room and bathroom sizes vary, ranging from well-appointed suites with proper king-size beds to small, suffocating entry-level rooms with cramped bathrooms. 3
Who it's for
- — Business travelers needing strong Wi-Fi
- — Dining at Bukhara
- — Embassy district visits
Skip it if
- — Light sleepers sensitive to construction noise
- — Guests booking entry-level small rooms
Seen on camera
2 moments · 1 video · ITC Maurya, a Luxury Collection Hotel, New Delhi
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“from the Exquisite architecture to the impeccable service every detail has been carefully curated to ensure an unforgett…”
youtube.com0:50“relax in the opulent rooms and Suites each s y designed to provide the ultimate and comfort and style”
youtube.com0:57Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 94/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
94Food
89- “The food flavours were sensational; spices unique to India along with freshness that could easily be approached. The naan bread was equally fantastic - a taste like unlike any other.” 7
- “Dum Pukht at ITC Maurya is among the top spots for dining in Delhi. The prawn starter, biryani, and the Rann were incredibly tasty.” 12
Location
93- “The hotel is located in Diplomat's enclave and it is the prime area of Delhi where all the diplomatic avenues are nearby. So if you are here to see few landmarks of Delhi like India Gateway, Rashtrapati Bhawan (President's house), PMO (Prime Minister Office) etc., then the hotel is a gold.” 3
- “Yea the JW isn't centrally located. P” 1
Room
91Service
92Bed & Sleep
93- “As I walked ahead, There was a large King size bed. Unlike all other ITC I have visited till today, this was the first one that actually had proper King size bed.” 3
Value
88- “Offers competitive prices for its prime location.” 12
- “Instead, we went with an old Starwood standby: the ITC Muraya, situated in the embassy district. We ended up on a Global Navigator rate which included breakfast for two at 8000 Indian Rupees per night ($109 USD), which was a very reasonable price for a hotel in a major urban centre.” 7
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $$ usually buys
Scores 4 points above the mid-range median of 90, across 368 hotels in the same bracket. In New Delhi it sits level with the local median of 94.
- This hotel
- 94
- Bracket median
- 90
- Index median
- 90
Based on 368 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 62 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “My butler was a life-saver, knowing exactly what to bring me to help with the jet lag but also when to let me rest up.” 10
- “I would love to call my guest here and have all my meetings here. You have staff present around all the time. It almost felt too crowded by the staff.” 3
- “The service (housekeeping, room service) is 100% efficient with a wait time of less than 5-minutes (except very reasonable room service wait times).” 14
- “Agreed! ITC is above Taj in service and definitely food.” 14
- “ITC hotels - the flagship chain is one of the best hotel chains in india in terms of service. I've found ITC hotels way above Taj hotels in terms of service quality.” 14
- “The service is incredibly attentive, with a traditional Indian welcome on arrival and a team seeing you to your room.” 10
- “The lone staff member that drew the short straw was totally overworked, serving 12 people at 6 different tables all by himself.” 7
- “There was no express check in here. First off, it was a bit of a wait to find an actual staff member to man the front desk and check us in despite 50-60 people wandering around in the lobby. This was followed by a further 10 minute ordeal to process all the paper work, take photocopies of the passports, then have the staff member complete the forms, then sign the forms.” 7
- “A big thanks to Mr. Vinod, Mr. Vijay, and Mr. Shakti for their warm hospitality and excellent service.” 12
- “Arvind and Tanosh delivered excellent service, and the food tasted wonderful.” 12
- “9. Bottomline Overall, hotel service was nice.” 3
- “Internet's speed was nice. I was able to surf the internet without any hiccups. I was able to watch videos without any buffering.” 3
- “Staff are friendly and attentive, ensuring a pleasant stay.” 12
- “Every member of the hotel staff treated us with the utmost respect and polite greetings.” 14
- “It was raining in Delhi that time of the year and we asked the manager if there was any place in the hotel room we could chill at and he blatantly replied "No". I was taken aback by his reply and asked again if there was a board game room, lounge or a small library - he just shook his head and walked away.” 14
- “Check-in and check-out are smooth, and much of the hotel's systems are digital, so go quickly.” 10
- “from the Exquisite architecture to the impeccable service every detail has been carefully curated to ensure an unforgettable stay” On camera90:50
- “I usually keep my laptop on and it acts as a sentry camera. I caught the cleaning staff using the rags for the bathroom to dry mugs.” 1
- “Rachit Devender and Deepak Joshi excel in managing breakfast operations. The service is very good.” 12
- “The buffet selection was fantastic and the staff were wonderful.” 12
- “Check-in was smooth albeit a bit prolonged.” 14
- “Overall, Bukhara was an excellent meal experience. It's highly recommended if you happen to find yourself here in New Delhi for any reason. The meal experience was complimented by excellent service as well.” 7
- “The service was exceptional, with Mr. Arvind attending to us during lunch and ensuring we had an excellent experience.” 12
- “Sanjay was wonderful and assisted me during breakfast at ITC Maurya.” 12
- “Attentive and friendly service, making guests feel welcome.” 12
- “Taj Lands end Mumbai - excellent service and experience” 14
- “I stayed at Le Median in May and the service was great!” 1
- “The room isn't partitioned but there is a separate office area present. There is a work desk which is just beautiful.” 3
- “I love the location of the work table too. It is right next to the window. So if you want to gaze around, you have lovely gardens and greens of Delhi to watch.” 3
- “My room had no natural light, windows all blocked to provide "privacy from construction" and there was constant jackhammering from 9-5.” 1
- “ITC Windsor, ITC Maratha and even ITC Sheraton all featured small beds. This room was definitely larger than all ITC Club/Tower room.” 3
- “They also have some ridiculous construction going on at the exterior which wasn't noted at all until I checked in earlier this year. My room had no natural light, windows all blocked to provide "privacy from construction" and there was constant jackhammering from 9-5.” 1
- “A well-appointed suite was the perfect way to be received upon arrival.” 10
- “I chose the cheapest room (because I wasn't earning back then) and obviously got the smallest room in return. It was very suffocating, there was only room for a double bed, I couldn't even walk straight along the room.” 14
- “This hotel is the crown jewel for ITC as this is their most profitable hotel and first hotel that started their business. There was a massive TV opposite to the bed. Watching TV was a pleasure.” 3
- “Breakfast was a disaster and delayed us quite a bit for our red fort tour” 1
- “Diverse menu with delicious options, catering to various tastes.” 12
- “Arvind and Tanosh delivered excellent service, and the food tasted wonderful.” 12
- “Go to the top floor restaurants for breakfast. Better view, better service.” 1
- “I wish I would have a better time with the food when I come here next time. This time, it just went south.” 3
- “I stayed at Le Median in May and the service was great! Absolutely loved their breakfast buffet.” 1
- “The buffet selection was fantastic and the staff were wonderful.” 12
- “The stay was good but the food was not good.” 12
- “The food flavours were sensational; spices unique to India along with freshness that could easily be approached. The naan bread was equally fantastic - a taste like unlike any other.” 7
- “The restaurant Pavilion suited our needs perfectly and the breakfast buffet is a diverse spread of delicious options.” 14
- “Thank you Vinod, Vijay, and Sahin for your warm hospitality. The food was delicious.” 12
- “Dum Pukht at ITC Maurya is among the top spots for dining in Delhi. The prawn starter, biryani, and the Rann were incredibly tasty.” 12
- “I didn't even like the presentation of the food.” 3
- “As Pavillion was full, I decided to go up and have breakfast there but it turned out the options were limited there. You don't get everything up there.” 3
- “I called the chef and asked if he could prepare me something for my dietary requirements. I was surprised that he didn't have any idea what he could prepare for me.” 3
- “Exceptional dining experiences with diverse and delicious food options.” 12
- “Agreed! ITC is above Taj in service and definitely food.” 14
- “Breakfast is a disaster. Slightly more folks than expected, they moved most locals to another location in basement. Most items were empty - including croissants.. 🤦🏽♂️ waited for 45 mins just to get cold croissants, and potatoes.” 1
- “Also, I believe the buffet spread was smallest among all the ITCs I have visited. This should be your trademark crown where your spread should make me think, it is pure gluttony. Except I had very few options as a Vegan.” 3
- “Offers competitive prices for its prime location.” 12
- “Instead, we went with an old Starwood standby: the ITC Muraya, situated in the embassy district. We ended up on a Global Navigator rate which included breakfast for two at 8000 Indian Rupees per night ($109 USD), which was a very reasonable price for a hotel in a major urban centre.” 7
- “The bathroom was a standard variety with a corresponding small footprint typical of hotels built forty years ago.” 7
- “At least, there was a shower cabin, unlike ITC Sheraton. It was a normal shower with very good water pressure and temperature.” 3
- “hello so oh look at this hi guys bathroom is very comfortable you can just control the entire room light” 4
- “As I walked ahead, There was a large King size bed. Unlike all other ITC I have visited till today, this was the first one that actually had proper King size bed.” 3
- “Yea the JW isn't centrally located. P” 1
- “The hotel is located in Diplomat's enclave and it is the prime area of Delhi where all the diplomatic avenues are nearby. So if you are here to see few landmarks of Delhi like India Gateway, Rashtrapati Bhawan (President's house), PMO (Prime Minister Office) etc., then the hotel is a gold.” 3
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- 14 sources carry no publication date, so we cannot tell how current they are.
Ask about ITC Maurya, a Luxury Collection Hotel, New Delhi
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 57/100We read 14 sources for this property, and pulled 87 traveler insights worth knowing. Last checked 2026-08-24.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 14 cited sources▾
Everything quoted on this page.
- 1ITC Maurya in Delhi : r/marriottreddit.comForum threadDate not stated12 quotes used
“Breakfast was a disaster and delayed us quite a bit for our red fort tour”
Read originalreddit.com - 2Executive Club Exclusive at ITC Maurya, New Delhiyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 3Review - ITC Maurya | Luxury Lifestyleluxurylifestyle.coReview siteDate not stated20 quotes used
“The room isn't partitioned but there is a separate office area present. There is a work desk which is just beautiful.”
Read originalluxurylifestyle.co - 4Best Hotel in Delhi | ITC Maurya- A Luxury Hotel | 5 Star Hotel ...youtube.comVideoDate not statedListened for quotes only1 quote used
“hello so oh look at this hi guys bathroom is very comfortable you can just control the entire room light”
Read originalyoutube.com - 5Maurya Sheraton: Five star luxury hotel in New Delhiyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 6ITC Maurya Hotel in Delhiyoutube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
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