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San Francisco Marriott Marquis

A massive business hub by the Moscone Center featuring expansive skyline views from its 39th-floor lounge.

Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
84
RoomExpert Score
Exceptional

The verdict

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The San Francisco Marriott Marquis is a large commercial hub tailored for business travelers and conference crowds right next to Moscone Center. It excels with efficient check-in operations, comfortable upgraded bedding, and sweeping skyline panoramas from its 39th-floor lounge. However, guests frequently complain about nickel-and-dime charges like mandatory destination fees and street traffic noise that penetrates rooms even above the tenth floor. 145812

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

What travelers noticed

  • The location offers easy transit and event access, situated one block from Moscone Center and next to a BART stop. 81412
  • Beds and upgraded linens provide a comfortable, quiet night of sleep. 814
  • The View Lounge on the 39th floor draws widespread praise for its floor-to-ceiling windows and expansive city skyline views. 21415
  • Staff handles front desk check-in and housekeeping with consistent efficiency, even when the property operates near full capacity. 7143

The catch

  • While some guests describe the morning breakfast as plentiful with eggs and bacon, others find the continental options basic and limited. 1239
  • Some guests feel completely safe walking the surrounding streets, but others complain about rough street conditions and homeless people right outside. 915

Who it's for

  • Moscone Center conference attendees
  • Travelers relying on BART airport transit
  • Cocktail seekers wanting skyline views from The View Lounge

Skip it if

  • Light sleepers sensitive to street traffic audible on upper floors
  • Budget travelers looking to avoid destination fees and paid Wi-Fi
  • Guests uncomfortable with street conditions and homeless crowds nearby

Seen on camera

6 moments · 2 videos · San Francisco Marriott Marquis

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

that bit of storage space fantastic not very interesting but you know hanging up that thing more storage space for in th…

youtube.com1:54

Pricing can and spike significantly during conferences.

youtube.com1:54

air conditioning of of course you can't really see anything out here I don't think never look at there no view whatsoeve…

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nice chair sofa a whole shooting match there I'll just quickly scoop around the room as you can see

youtube.com0:53

alarm clock again fantastic loads of us USBS in there USBS there anyone who's sort of seen any my videos will know that…

youtube.com1:26

bathroom super bright put the lights on there there you can see decent size

youtube.com2:59

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

How to book

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Score breakdown

How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

90
read from 1 source · Deep coverage
  • A nice shower head and a hand spray made the showering experience very enjoyable. 11
  • The Jr. Suite at the FS Union Square is one of my favorite rooms, in part because the bathroom is so separate and has natural light. 8

Location

94
read from 1 source · Deep coverage
  • The biggest benefit of the San Francisco Marriott Marquis is its location. Located steps away from the Powell Street BART Station, it is the breeziest location I can think of if you are looking for an easy one-step, no-transfer option from the San Francisco Airport (SFO) to your centrally located hotel. 12
  • For attending conferences at Moscone the location is unbeatable and being right on Market Street in downtown San Francisco with Union Square, Westfields and all the major shopping outlets close by. 5

Room

86
read from 1 source · Deep coverage
  • alarm clock again fantastic loads of us USBS in there USBS there anyone who's sort of seen any my videos will know that I'm obsessed with having USBS by the bed 171:26
  • The Jr. Suite at the FS Union Square is one of my favorite rooms, in part because the bathroom is so separate and has natural light. 8

Service

87
read from 1 source · Deep coverage
  • Cabs to the hotel are around $65 including a 20% tip. It's difficult to fault the hotel as the service is friendly and efficient while the rooms are comfortable with all the features required for a good business stay. 5
  • The reception desk is efficient, fast and friendly - right down to having no problem with a check-in earlier than the stipulated 4pm. 5

Bed & Sleep

89
read from 1 source · Deep coverage
  • 4. They upgraded the beds and linens. I had a GREAT sleep there a few weeks ago. 8
  • My bed was comfortable and clean. 9

Value

78
read from 1 source · Deep coverage
  • As the city's business hotels go, this is one of the better options: Prices are reasonable, rooms are well-maintained, and the hotel's lobby and meeting spaces were renovated in 2009 -- though some will complain that the replacement of the old lobby with the new has left the hotel devoid of local character. 14
  • Wireless networking, which costs an extra $14.95 a day, gives reasonable download speeds and is more than adequate for most cloud computing tasks. 5

Where it is, how to reach it

780 Mission Street
San Francisco, California
94103 USA

Details checked 2026-09-04

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Where it sits

San Francisco Marriott Marquis and the 21 other hotels we cover in San Francisco. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 4 points below the mid-range median of 88, across 490 hotels in the same bracket. In San Francisco it sits level with the local median of 84.

Price bracket
$$
Mid-range
This hotel
84
Bracket median
88
Index median
88

Based on 490 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for
  • 2 mentions
  • 1 mention
  • 1 mention
  • 1 mention
  • 1 mention
  • 1 mention
Avoid
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Food
67
Noise
64
Service
63
Room
61
Bed & Sleep
59
Bathroom
56
Value
51
Location
40
View the 99 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Room21 mentions · 2 filmed
  • Room 2849 was located right off the lift lobby and definitely fits the bill of being 'larger'. I really appreciate all that space! 3
  • Power sockets are plentiful including two mounted on the writing desk for easy laptop charging. 5
  • The location is safe for families, but rooms are fairly small (families would likely want to upgrade to a suite to be comfortable), and nothing about the atmosphere or amenities really caters to children.- Base-level rooms aren't ideal for families. 14
  • Rooms here are fine for a midrange business hotel, but there's nothing particularly notable about them, from the simple, boring decor, to the average size to the condition -- last renovated in 2003, they're starting to show some wear. 14
  • alarm clock again fantastic loads of us USBS in there USBS there anyone who's sort of seen any my videos will know that I'm obsessed with having USBS by the bed On camera171:26
  • I'm Titanium, but we were booked under her Platinum account since it was for her work. They put us in a nice room with floor to ceiling windows and a great view, so I'm not sure about windowless and grey. 15
  • Apart from the comfy king bed, the space was adorned with a day sofa, a smart TV and work desk, as well as a closet complete with a ironing board, a safe, and a mini bar area. 3
  • The Jr. Suite at the FS Union Square is one of my favorite rooms, in part because the bathroom is so separate and has natural light. 8
  • The room was actually a really efficient use of space in that it didn't have anything that would take up unnecessary space ie the bathroom had a pocket door, the "closet" wasn't built in, and the sliding door kept the coffee maker hidden and out of the way. It was just efficient. 10
  • There are two large TVs, one for the bedroom side and one for the living room side, great if you are travelling as a family and have different viewing needs, though because the TVs are basically back to back, the sound tends to wash together, making it a bit more difficult to make out the dialogue in your show. 12
  • A standard room at the Marquis is a comfortable size with a genuine king sized bed. 5
  • Beside the bed is a clock radio that is simple to set and actually works, this is something many other hotels should take note of. There's plenty of room to spread out with a good sized bath, plenty of storage space and a deep wardrobe. 5
  • I was booked into a queen bedroom at the San Francisco Marriott Marquis, which was fairly spacious as hotel rooms go. 13
  • I'm going to give them a pass on many aspects since I think many of it was out of their control. It was disappointing to be given a room with 2 queens and no upgrades. 10
  • The room is nice but the bathroom is a bit small compared to most other hotels. 11
  • The JW has given me a very nice suite UG a couple times to a room with a huge living room, good sized bedroom and a bathroom down a separate hallway, but I still like the Union Square FS a little better. Plus it usually has a better rate. 8
  • We went directly to our room which Chuck found unsatisfactory (someone had smoked in it prior to our arrival. 7
  • The standard king bed in the suite was very comfortable and pretty standard when it comes to Marriott bedding. 12
  • nice chair sofa a whole shooting match there I'll just quickly scoop around the room as you can see On camera170:53
  • Unlike the user friendly beside clock the one cup drip coffee machines are quite possibly the most difficult devices ever installed in a hotel room. 5
  • So if we didn't have those, I would not have been as satisfied. It was centrally located and we got upgraded to a corner view room on the 34th floor which was awesome. 13
View4 mentions · 1 filmed
  • The highlight of the hotel's eating and drinking venues is The View, a top-floor bar and lounge on the hotel's 39th floor with stellar views of the city. 14
  • air conditioning of of course you can't really see anything out here I don't think never look at there no view whatsoever it's just the building On camera170:42
  • The View Lounge is a bar on top of the hotel with great views of the city. 9
  • Higher floors offer excellent skyline views, which is one of the highlights of staying here. 6
Bed & Sleep7 mentions
  • And when you need to take a load off, you'll find the Marriott's guest rooms cozy, with LCD TVs, pillow-top mattresses and high-speed Internet access. 2
  • Beds are comfortable, with pillow-top mattresses and white cotton sheets. 14
  • Union Square is a short walk away, and public transport connections are excellent, making it easy to explore the rest of the city. 6
  • The pillows on the bed when I got there were incredibly floppy, but I called down to get firmer pillows which were delivered quickly. 13
  • The room is nice but the bathroom is a bit small compared to most other hotels. It has a rather large bed with really nice linen. The settee has a lamp and small table, there is a chair and table for use for eating or working, a nice big tv and a fridge. 11
  • 4. They upgraded the beds and linens. I had a GREAT sleep there a few weeks ago. 8
  • My bed was comfortable and clean. 9
Value11 mentions · 1 filmed
  • All topped off with a sad $400 room, $90 parking and $30 resort fee. Never again. 15
  • The biggest annoyance is the daly fee for in-room Internet, but that's fairly standard as well. 14
  • It's usually way too expensive to book for work when at a conference, but I don't mind the Atrium area to hang out and take a break from Moscone, just hate the area around the hotel. 15
  • Pricing can and spike significantly during conferences. On camera61:54
  • On average the hotel costs $379 -$500 a night. I would not pay that. 9
  • As the city's business hotels go, this is one of the better options: Prices are reasonable, rooms are well-maintained, and the hotel's lobby and meeting spaces were renovated in 2009 -- though some will complain that the replacement of the old lobby with the new has left the hotel devoid of local character. 14
  • Of course the Marriott Marquis is a "fancy" hotel so nothing is included in your stay and everything is super overpriced. 13
  • the 2 solo nights. It not a cheap property but then again, no hotel in SFO is. 3
  • I do agree it's expensive but that's SFO. 15
  • Wireless networking, which costs an extra $14.95 a day, gives reasonable download speeds and is more than adequate for most cloud computing tasks. 5
  • The hotel's restaurants and room service are typically overpriced and nothing special. 14
Location15 mentions
  • Safe, central neighborhood (though vagrancy and panhandling are common, as throughout San Francisco) 14
  • The biggest benefit of the San Francisco Marriott Marquis is its location. Located steps away from the Powell Street BART Station, it is the breeziest location I can think of if you are looking for an easy one-step, no-transfer option from the San Francisco Airport (SFO) to your centrally located hotel. 12
  • The location next to the BART stop makes it very easy to take BART to/from either SFO or OAK if you want to. 8
  • If you want to sit and look out over the atrium, people watching is another way to pass the time.The breakfast fare is plentiful. There is much to see, do, and eat, within in steps from the door. 7
  • While not ultra-luxury, the rooms feel updated and comfortable with a more polished aesthetic compared to older downtown hotels. 6
  • Located a few blocks from Union Square, this hotel hits all the spots in terms of location. 10
  • For attending conferences at Moscone the location is unbeatable and being right on Market Street in downtown San Francisco with Union Square, Westfields and all the major shopping outlets close by. 5
  • Drums and chanting because of the strike were awful. Rough neighborhood. 15
  • After visiting San Francisco many times and reading Ricky's review of the nearby JW Marriott, it was clear to me that what mattered most for me was access to a convenient location and reliability. The San Francisco Marriott Marquis has that in spades and is certainly a hotel that I would recommend to others. 12
  • I would not pay that. Although the location was fine, everything I like was closer to the water. 9
  • So if we didn't have those, I would not have been as satisfied. It was centrally located and we got upgraded to a corner view room on the 34th floor which was awesome. 13
  • The location is better than the Marquis, which is at the bottom of the hill. The FS is a little farther up the hill, making for an easier walk no matter which direction you're headed. 8
  • Its convenient location, right next to the financial district and one block from the Moscone Center, is nearly perfect for business travelers. 14
  • I walked all over the neighborhood with my toddler and felt perfectly safe although the other side of Market St west of Powell was rough. 15
  • Location - Although not as centrally located as rival chain Parc55, the property is still very much central in terms of being able to walk everywhere. 3
Bathroom14 mentions · 1 filmed
  • The tub shower was the standard old school type with curtain. I prefer a shower door. 9
  • Bathrooms are a comfortable size, but starting to look worn and dated; shower/tu 14
  • The Jr. Suite at the FS Union Square is one of my favorite rooms, in part because the bathroom is so separate and has natural light. 8
  • The bathroom is large with a separate sink area and it's own large window. 8
  • The room is nice but the bathroom is a bit small compared to most other hotels. 11
  • Water pressure was adequate but hot water was intermittent, going to warm then too hot. 9
  • The bathroom was also quite spacious. 9
  • The bathroom was spotless and modern equipped with a single sink but plenty towels of all sorts. 3
  • The bathroom in the suite was very standard with nothing to write home about. 12
  • The toiletries were individually wrapped and the water pressure was okay (temperature was good) 13
  • The shower had thisworks shampoo, conditioner and shower gel against the wall. Rather good stuff to use, I enjoyed the brand. 11
  • A nice shower head and a hand spray made the showering experience very enjoyable. 11
  • The water pressure was a little bit weak but nothing egregious. The water temperature, however, was a bit suspect. 12
  • bathroom super bright put the lights on there there you can see decent size On camera172:59
Food10 mentions
  • The breakfast fare is plentiful. They even brought me gluten free bread upon request. 7
  • Unfortunately, the continental breakfast allowance is very basic, including only pastries, yogurt, fruit, juice, and coffee or tea. After being disappointed by the limited breakfast selection the first day, we took a pass and found other breakfast spots in the area. 12
  • The dinner was some salads and breads and a rice dish and fish. None looked appetizing. 9
  • The upgraded M lounge at the Marquis is very nice. One of the better food selections for a Marriott in North America. It's much larger/nicer than the one at Union Square. 8
  • On the other hand, the hotel lacks an extensive spa (services are available, but the facilities are an afterthought), the restaurants are blah, there's no room service in the middle of the day, and the rooms are just up to standard, without any perks like free Internet or particularly impressive bathrooms. 14
  • For a quick bite to eat, previous guests highly recommend grabbing a drink and some appetizers at The View Lounge. This rooftop restaurant's giant floor-to-ceiling windows give visitors expansive views of the bay. 2
  • Breakfast: a decent but limited affair with eggs, bacon, waffles, oatmeal, bread and pastries, fruits, yoghurt. 3
  • In the morning, a full breakfast spread was laid out. It includes eggs, toasts, pastries, fresh fruit, oatmeal, coffees and teas as well as juices. Nice spread. 9
  • The upgraded M lounge at the Marquis is very nice. One of the better food selections for a Marriott in North America. 8
  • It was disappointing to be given a room with 2 queens and no upgrades. Also, with the lounge being closed and breakfast not an option, it certainly wasn't ideal. 10
Service12 mentions
  • The hotel staff does a very good job of ensuring the security of the hotel, and once you are within the confines of the hotel, you have nothing to worry about. 12
  • Cabs to the hotel are around $65 including a 20% tip. It's difficult to fault the hotel as the service is friendly and efficient while the rooms are comfortable with all the features required for a good business stay. 5
  • Given the sheer volume of guests and long lines at peak hours, this isn't a hotel where you'd expect to get personalized service. But the staff is remarkably attentive and friendly; bell staffers actively welcome guests and assist with luggage, while the efficient front desk staff offers a warm welcome, even under the pressure of those long lines. 14
  • Marriott has worked hard to make check in more efficient. The staff was expecting the hotel to be filled to near capacity. Yet the flow at the front desk made it seem like just an average day. We were greeted without a wait and provided with all our necessities 7
  • The reception desk is efficient, fast and friendly - right down to having no problem with a check-in earlier than the stipulated 4pm. 5
  • Service - Consistent efficiently throughout the stay including housekeeping. Nothing to fault and befitting of Marriott standards. 3
  • Check Out - Fuss free and quickly completed in 10mins at the front desk. 3
  • I find the elevators' color coding extremely helpful - pink elevators was the order of the day. 3
  • The knowledgeable concierge desk keeps notably long hours and arms guests with maps, printouts of restaurant descriptions, and location information. 14
  • The rooms are a nice size. They Have everything you need. 9
  • Pets of up to 40 lbs are allowed with USD $40 non-refundable cleaning fee per stay. There's also a $25 "destination fee" for the hotel which is of course a load of garbage. 13
  • Inconsistent housekeeping, however, takes this hotel down a notch from where it could be: Clumps of dirt on the carpet and random bird feathers on one of the guestroom's desks indicated a sloppy cleanup job, and the bathrooms show more wear and tear. 14
Noise5 mentions
  • All that said, the Marquis is definitely a lot bigger/louder and if you are there during a big convention upgrades will be in short supply. 8
  • Just off Powell Street near the Yerba Buena Gardens, the San Francisco Marriott Marquis sits within easy reach of the city's transportation circuits (including the legendary cable cars), making it a good home base for visitors planning to cover a lot of ground. 2
  • The Marquis is on Market Street and thus much more convenient to BART, the Muni metro, Moscone Convention Center, Yerba Buena Center, and Westfield Mall. 8
  • Though the hotel claims soundproof windows, surrounding traffic is audible from rooms even above the 10th floor. 14
  • Rooms can be noisy due to surrounding traffic 14

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • Nothing reliable said about room types.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about position on the floor.
  • 7 sources carry no publication date, so we cannot tell how current they are.

Ask about San Francisco Marriott Marquis

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Deep coverage · 18/100

We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.

0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
92

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Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.

View all 17 cited sources

Everything quoted on this page.

  1. 15
    Will never stay at Marriot Marquis San Francisco again
    reddit.comForum thread2024-12-12Ageing11 quotes used
    Different take: The neighborhood is "rough" but perfectly safe, the hotel is bland but comfortable, and the large gym is a huge plus.
    Read originalreddit.com
  2. 14
    San Francisco Marriott Marquis Review
    oyster.comReview site2024-08-07Ageing17 quotes used
    The highlight of the hotel's eating and drinking venues is The View, a top-floor bar and lounge on the hotel's 39th floor with stellar views of the city.
    Read originaloyster.com
  3. 11
    Marriott Marquis in downtown San Francisco
    travelupdate.comReview site2024-01-17Ageing5 quotes used
    The room is nice but the bathroom is a bit small compared to most other hotels.
    Read originaltravelupdate.com
  4. 13
    San Francisco Marriott Marquis review
    pointswithacrew.comReview site2022-08-02Ageing9 quotes used
    The San Francisco Marriott Marquis WiFi was decent and is free for Marriott Bonvoy members ($14.95 / night for non-members).
    Read originalpointswithacrew.com
  5. 12
    Review: San Francisco Marriott Marquis
    princeoftravel.comReview site2021-11-02Ageing8 quotes used
    The hotel staff does a very good job of ensuring the security of the hotel, and once you are within the confines of the hotel, you have nothing to worry about.
    Read originalprinceoftravel.com
  6. 10
    Marriott Marquis San Francisco – Review - A Single Wanderer
    asinglewanderer.wordpress.comReview site2021-10-10Ageing4 quotes used
    Located a few blocks from Union Square, this hotel hits all the spots in terms of location.
    Read originalasinglewanderer.wordpress.com
Showing 6 of 17 cited · 0 read
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