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Residence Inn Boston Downtown/South End

Strong · Light coverage · read from 9 sources · 13 traveler insights
82
RoomExpert Score
Strong

The verdict

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Read it your way

49

Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.

Skip it if

  • you can't choose your room — room 623 comes up repeatedly

Seen on camera

10 moments · 1 video · Residence Inn Boston Downtown/South End

Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.

what's really neat about these rooms it's this old renovated building and so it's got these old big wooden beams high ce…

youtube.com2:28

there's a big flat panel television right here and a nice big wide desk plenty of room for that desk

youtube.com3:20

okay so it turns out the air conditioning didn't work in that last room so they switched me rooms now I'm in room 623

youtube.com5:31

this particular room has a little bit better of a view you can see that garage I was looking out at before is on the rig…

youtube.com6:12

and I also really appreciated free breakfast this morning it's a typical Residence Inn breakfast but the breakfast was p…

youtube.com7:58

actually the cash rate of this night was really expensive it's like five hundred dollars a night the night I'm staying h…

youtube.com8:40

being in the Seaport District of Boston it's a bit removed from kind of the hustle and bustle of most of the city if you…

youtube.com9:15

another con I know I said the room was quiet it was quiet for most of the night until the morning when the planes starte…

youtube.com9:55

also I could hear like water running from one of the rooms next door I think that's something about being in one of thes…

youtube.com10:10

and of course the biggest con at least impacting my stay was being put in a room where the air conditioning didn't work…

youtube.com10:25

Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.

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Score breakdown

How the 82/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.

Bathroom

90
read from 1 source · Light coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Food

91
read from 1 source · Light coverage
  • and I also really appreciated free breakfast this morning it's a typical Residence Inn breakfast but the breakfast was pretty good 47:58

Location

74
read from 1 source · Light coverage
  • being in the Seaport District of Boston it's a bit removed from kind of the hustle and bustle of most of the city if you're here for touristy type things most of the touristy stuff like Quincy Market and Boston Common is like a 20 or 25 minute walk away I mean it's not all that far but it's far enough to just kind of feel removed from the rest of the things 49:15

Noise

85
read from 1 source · Light coverage
  • also I could hear like water running from one of the rooms next door I think that's something about being in one of these old hotels that's just the way that the pipes run I didn't hear it like all night but when my neighbor woke up and started running the water I could hear the water 410:10
  • another con I know I said the room was quiet it was quiet for most of the night until the morning when the planes started coming in here I can hear every plane that comes in and lands so if you're a light sleeper that might be a little bit annoying 49:55

Room

91
read from 1 source · Light coverage
  • there's a big flat panel television right here and a nice big wide desk plenty of room for that desk 43:20
  • okay so it turns out the air conditioning didn't work in that last room so they switched me rooms now I'm in room 623 45:31

Service

85
read from 1 source · Light coverage
  • Room was very nice, staff was excellent and very glad we did not have to use $50 a night parking. 9
  • The majority of staff were very rude and unwelcoming. 9

Bed & Sleep

88
read from 1 source · Light coverage

Nothing quotable yet on this one — the score leans on the rest of the coverage.

Value

86
read from 1 source · Light coverage
  • actually the cash rate of this night was really expensive it's like five hundred dollars a night the night I'm staying here 48:40

Where it is, how to reach it

2001 Washington Street
Boston, Massachusetts
02119 USA

Details checked 2026-09-10

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Where it sits

Residence Inn Boston Downtown/South End and the 35 other hotels we cover in Boston. Hover a marker for the hotel; click to open it.

Stay value

How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.

Trails its peers

Falls short of what $$ usually buys

Scores 4 points below the mid-range median of 86, across 655 hotels in the same bracket. In Boston it sits 2 points below the local median of 84.

Price bracket
$$
Mid-range
This hotel
82
Bracket median
86
Index median
86

Based on 655 comparable hotels.

Which room to ask for

What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.

Ask for

Nothing is yet praised often enough to recommend.

Avoid
  • 1 mention

Where travelers agree — and don’t

The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.

Service
85
Room
75
Noise
5
View the 11 things travelers said behind this verdict

Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.

Noise2 mentions · 2 filmed
  • also I could hear like water running from one of the rooms next door I think that's something about being in one of these old hotels that's just the way that the pipes run I didn't hear it like all night but when my neighbor woke up and started running the water I could hear the water On camera410:10
  • another con I know I said the room was quiet it was quiet for most of the night until the morning when the planes started coming in here I can hear every plane that comes in and lands so if you're a light sleeper that might be a little bit annoying On camera49:55
Room3 mentions · 3 filmed
  • okay so it turns out the air conditioning didn't work in that last room so they switched me rooms now I'm in room 623 On camera45:31
  • and of course the biggest con at least impacting my stay was being put in a room where the air conditioning didn't work I called the front desk they sent someone up he came up and super nice guy he flipped the breaker has tried to reset it it didn't work On camera410:25
  • there's a big flat panel television right here and a nice big wide desk plenty of room for that desk On camera43:20
Service2 mentions
  • Room was very nice, staff was excellent and very glad we did not have to use $50 a night parking. 9
  • The majority of staff were very rude and unwelcoming. 9
Location1 mention · 1 filmed
  • being in the Seaport District of Boston it's a bit removed from kind of the hustle and bustle of most of the city if you're here for touristy type things most of the touristy stuff like Quincy Market and Boston Common is like a 20 or 25 minute walk away I mean it's not all that far but it's far enough to just kind of feel removed from the rest of the things On camera49:15
Value1 mention · 1 filmed
  • actually the cash rate of this night was really expensive it's like five hundred dollars a night the night I'm staying here On camera48:40
Food1 mention · 1 filmed
  • and I also really appreciated free breakfast this morning it's a typical Residence Inn breakfast but the breakfast was pretty good On camera47:58
View1 mention · 1 filmed
  • this particular room has a little bit better of a view you can see that garage I was looking out at before is on the right-hand side and you can see some of the buildings over here On camera46:12

What we still don't know

What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.

  • Nothing reliable said about room types.
  • Nothing reliable said about floor level.
  • Nothing reliable said about building or wing.
  • Nothing reliable said about which side it faces.
  • Nothing reliable said about view.
  • Nothing reliable said about position on the floor.
  • Bathroom rests on 1 source — too thin to rely on.
  • Food rests on 1 source — too thin to rely on.

Ask about Residence Inn Boston Downtown/South End

Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.

How much we read

Light coverage · 50/100

We read 9 sources for this property, and pulled 13 traveler insights worth knowing. Last checked 2026-09-11.

0
Editorial
7
Blogs & sites
2
Video reviews
0
Podcast segments
Breadth
38
Depth
38
Freshness
98

Watch this hotel

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Sources

Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.

View all 9 cited sources

Everything quoted on this page.

  1. 1
  2. 6
  3. 2
  4. 3
    Residence Inn Boston Downtown/South End Review
    youtube.comVideoDate not statedListened for quotes only
    Read originalyoutube.com
  5. 4
    Residence Inn Boston Downtown/Seaport DETAILED Review
    youtube.comVideoDate not statedListened for quotes only10 quotes used
    also I could hear like water running from one of the rooms next door I think that's something about being in one of these old hotels that's just the way that the pipes run I didn't hear it like all night but when my neig…
    Read originalyoutube.com
  6. 5
Showing 6 of 9 cited · 9 read
1/2

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