$$
New York Hilton Midtown
Huge guest rooms in a central Midtown hub, let down by dated bathrooms and slow elevator banks.
Strong · Deep coverage · read from 0 sources · 0 traveler insights
76
RoomExpert Score
Strong
The verdict
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The New York Hilton Midtown is a massive hotel that delivers exceptionally large guest rooms and an unbeatable location for Midtown sightseeing. Guests appreciate the comfortable Hilton Serenity beds, quiet soundproofed rooms, and the convenient Executive Lounge breakfast buffet. However, reviewers regularly complain about small, dated bathrooms featuring shower curtains and slow, crowded elevator banks. 151152
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently celebrate the unusually large room sizes, noting there is ample space compared to typical New York City accommodations. drawn from the full read
- The comfortable Hilton Serenity beds and effective soundproofing receive steady praise for ensuring a quiet night of sleep. 1611
- Guests universally agree that the central Midtown location cannot be beat for walking to shopping and Manhattan landmarks. 16125
The catch
- Opinions diverge on staff interactions, with some travelers citing indifferent or rude front desk check-in, while others highlight friendly housekeepers and concierge service. 15
- Reviewers also disagree on pricing: some consider the nightly cash rates exorbitant, whereas award guests praise the value of booking on points and using the food and beverage credit. 7
Who it's for
- — Travelers prioritizing large bedroom space in Manhattan
- — Hilton loyalty members redeeming points
- — Sightseers wanting a walkable Midtown location
Skip it if
- — Anyone expecting modern, spacious bathrooms with glass showers
- — Travelers frustrated by long elevator waits
- — Guests seeking warm, personalized boutique service
Seen on camera
3 moments · 1 video · New York Hilton Midtown
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“I'm planning to do, everyone wants to do it actually, the Plaza Hotel, but it's very expensive. So, it's not really one…”
youtube.com8:21“So between the two, the Hotel Edison and the Double Tree Time Square West, I would recommend the Hotel Edison anytime of…”
youtube.com11:38“would recommend the Rio Plaza Manhattan or the Rio Plaza Time Square. It's just very easy. You just go in and out and th…”
youtube.com13:53Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
With points
95,000 points a night
Hilton Honors · standard room, priced 2026-09-09
One night, standard room. Award prices move with demand and availability is not checked here.
Direct with the hotel
See rooms and rates →Keeps Hilton Honors points, elite nights and benefits.
Opens on a sample date about a month out — change it there for your own stay.
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Score breakdown
How the 76/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
81read from 1 source · Deep coverage
- “The coolest part of the bathroom was the mirror. No matter how hot the bathroom got, the entire center of the mirror NEVER fogged up!” 16
- “But hotel is convenient, lounge, shop, restaurant and located in a decent walking distance for Christmas sightseeing and shopping. This year (points and money) the same room type but was completely different on floor 15. Large closet, wide, clean walk in shower, bathroom felt more modern.” 15
Location
94read from 1 source · Deep coverage
Room
75read from 1 source · Deep coverage
- “What really sold me was the room size. It was HUGE and if you have been to New York City you know this is a big deal.” 16
- “Luca and I just spent three nights here in Room 3208, a corner room on the 32nd floor overlooking Central Park, and it reminded me just how much of a luxury having actual space can feel like in New York. And that view? Let's just say I started waking up before sunrise for it. 🥹” 2
Service
75read from 1 source · Deep coverage
Bed & Sleep
81read from 1 source · Deep coverage
- “I never noticed I was sleeping on a double bed because the Hilton Serenity bed was so incredibly comfortable after a long day in the city.” 16
Value
68read from 1 source · Deep coverage
- “Manhattan cash rates are high year round, which is what makes this hotel a points standout.” 7
- “The hotel adds a daily destination charge of about 35 dollars plus tax. It is more useful than most: it includes premium internet for several devices, a daily 35 dollar food and beverage credit you can use on property, and a 25 dollar laundry credit.” 7
Where it is, how to reach it
1335 Avenue Of The Americas The Waterfall Plaza
New York City, New York
10019-6078 USA
Details checked 2026-09-06
Where it sits
New York Hilton Midtown and the 38 other hotels we cover in New York. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $$ usually buys
Scores 12 points below the mid-range median of 88, across 517 hotels in the same bracket. In New York it sits 12 points below the local median of 88.
Price bracket
$$
Mid-range
- This hotel
- 76
- Bracket median
- 88
- Index median
- 88
Based on 517 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 7 mentions
- 6 mentions
- 3 mentions
- 3 mentions
- 3 mentions
- 2 mentions
Avoid
- 2 mentions
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Noise
71
Service
66
Bathroom
65
Value
62
Food
49
Location
35
Room
28
View the 88 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Room19 mentions
- “We were upgraded to a beautiful corner room which was very spacious for NYC and I feasted on smoked salmon and cream cheese bagels every morning for breakfast (sorry, @JDB!), while admiring the views.” 5
- “Lebih banyak balasan Lebih banyak balasan IslandHippieChick • 2 thn lalu We stayed Club level in October 2024. We stayed Club level in October 2024. I was very happy with our room: clean, nice layout and extra amenities.” 15
- “The Ultimate Corner View Room has the best vistas and is the priciest option.” 6
- “IslandHippieChick • 2 thn lalu We stayed Club level in October 2024. We stayed Club level in October 2024. I was very happy with our room: clean, nice layout and extra amenities.” 15
- “The room was clean and well put together, with a neutral palette that leaned heavily into beige and brown tones.” 9
- “What really sold me was the room size. It was HUGE and if you have been to New York City you know this is a big deal.” 16
- “Room decor varies between categories, with City and Skyline Rooms having more attractive, contemporary decor, and Urban Rooms appearing more traditional.” 6
- “☕️ Is the New York Hilton Midtown good for families? They have connecting-room options and spacious suites with separate living areas, which could make it a practical option for families who need more room.” 2
- “Both rooms also had pull out sofa which doesn't dip in the middle from overuse and had a good mattress.” 15
- “Luca and I just spent three nights here in Room 3208, a corner room on the 32nd floor overlooking Central Park, and it reminded me just how much of a luxury having actual space can feel like in New York. And that view? Let's just say I started waking up before sunrise for it. 🥹” 2
- “The staff didn't do much to brighten our spirits upon arrival, and the first room Annie and I were given felt dim and uninspired. Fortunately, they were able to relocate us to a space that appeared more recently updated, as it was brighter, cleaner, and noticeably more inviting.” 9
- “‼️☕️ Now, there is one thing my fellow coffee lovers need to know: there is no coffee machine in the room. You can request an electric kettle, though, so if you need coffee before you're ready to face humanity, bring some instant coffee with you. 😂” 2
- “This is where I think the Conrad Suite becomes really interesting. Of course, you can book it because you want an extraordinary amount of space in Manhattan (and trust me, you will have it), and I think this suite really comes alive when you actually use all that space.” 2
- “Luca and I just spent three nights here in Room 3208, a corner room on the 32nd floor overlooking Central Park, and it reminded me just how much of a luxury having actual space can feel like in New York.” 2
- “The rooms were updated and had good control systems in the room.” 15
- “That said, the standard room we booked was a lot bigger than the Sheraton. I remember in the Sheraton there was very little space between the front of the bed and the desk under the TV.” 3
- “Oh dear, I'll cross it off the list for a future visit then! We were upgraded to a beautiful corner room which was very spacious for NYC and I feasted on smoked salmon and cream cheese bagels every morning for breakfast (sorry, @JDB!), while admiring the views.” 5
- “Luca and I stayed in Room 3208, a corner room on the 32nd floor with two full-size beds, a small sofa and table by the windows, a separate desk, plenty of storage, and, most importantly, a beautiful view overlooking Central Park.” 2
- “Across the room, the entertainment and storage area was practical and well-equipped. A flat-screen TV sat atop a six-drawer dresser with plenty of space to unpack.” 9
Noise7 mentions
- “However, once we got upstairs, that feeling disappeared. Our room was quiet, spotless, and comfortable, and even with the elevator renovations happening during our stay, we never waited longer than 80 seconds for an elevator.” 2
- “They have different elevator banks for floors (ie 5 to 15, 15 to like 25, and so on). These lower floor elevators are quicker and less crowded than the higher floors. Also note that 15th floor can use 2 different elevator banks which was really nice. Never had to wait more than 3 minutes.” 15
- “The elevator situation here is the worst I have ever seen.” 15
- “Rooms are a good size and quiet for NYC, done in a contemporary, albeit generic design.” 6
- “I like staying here as it is great location, good sized rooms for New York, good facilities and the beds are really comfortable. It is also fairly well soundproofed.” 11
- “Rooms are generally well insulated from NYC noise” 6
- “What that means, as you can probably imagine, is a basketful of double-edged swords: impersonal but efficient service; quiet rooms on high floors, serviced by slow elevators; and a bustling lobby and buzzing bar scene.” 6
Bathroom7 mentions
- “But the bathrooms are definitely in need of an upgrade... it feels like I'm in a Hampton Inn bathroom.” 15
- “The room itself was quite large, but the bathroom was on the smaller side. Not a big deal but I thought I would make mention of it. With a tub/shower combo, toilet and sink all in the same space, it makes sharing a room with more than one person a little cramped when getting ready.” 16
- “Last year (on all points) urban king room, 8th floor, dark and drab, no decorations, little counter space in the room, dim lighting felt dated,and a tub/shower combo in a small bathroom.” 15
- “The bathroom was definitely on the small side, and everything inside was standard Hilton” 3
- “The coolest part of the bathroom was the mirror. No matter how hot the bathroom got, the entire center of the mirror NEVER fogged up!” 16
- “My biggest wish in hotels is a glass shower, i really don't like the curtains. They just feel dirty.” 15
- “But hotel is convenient, lounge, shop, restaurant and located in a decent walking distance for Christmas sightseeing and shopping. This year (points and money) the same room type but was completely different on floor 15. Large closet, wide, clean walk in shower, bathroom felt more modern.” 15
Location21 mentions · 2 filmed
- “So between the two, the Hotel Edison and the Double Tree Time Square West, I would recommend the Hotel Edison anytime of the day. Just because of the location, the location of the Hotel Edison is more approximate than a Double Tree Time Square West.” On camera411:38
- “I was pretty unimpressed with this property when I stayed here (Fashion District is apparently a lot better), but thought the location was its saving grace.” 3
- “28th January 2025 at 20:45 #747255 #747255 n1368585 229 posts We stayed at the Hampton Grand Central last summer. We stayed at the Hampton Grand Central last summer. Reasonably priced/well located, one block from Chrysler and Grand Central station.” 5
- “Unfortunately yes! Stayed there once in 2019 as well and was looking forward to come back last year, but it's really taken a turn for the worse. That said, I would still prefer it over Hilton Midtown and Hilton Fashion District, and the views are great as most rooms are relatively high up.” 5
- “Service can be hit-or-miss, but the location is hard to beat for travelers looking to be in the center of it all.” 9
- “Location is key when visiting New York City, and the New York Hilton Midtown has a location that cannot be beat.” 16
- “New York Hilton Midtown is great if you are Diamond as it has an executive lounge. Location is great too and walking distance from Central Park.” 5
- “Stayed there once in 2019 as well and was looking forward to come back last year, but it's really taken a turn for the worse. That said, I would still prefer it over Hilton Midtown and Hilton Fashion District, and the views are great as most rooms are relatively high up.” 5
- “Feels like this hotel is a bit all over the place with rooms from other reviews I've read. We like the location, lounge (even without alcohol) is a nice place to sit and relax, and there is parking if needed.” 15
- “I like the hotel and would stay again (and I'm pretty picky). It's not 1980s dated and I do actually find nothing wrong with it. It's clean, great location, easy in and out.” 15
- “But we always get a decent upgrade there and I value the location above all else.” 15
- “While some complain of inconsistent customer service and exorbitant nightly rates, others say the rooms' cleanliness and enviable location, within walking distance of iconic Manhattan landmarks, makes up for these drawbacks.” 12
- “I like staying here as it is great location, good sized rooms for New York, good facilities and the beds are really comfortable.” 11
- “It is also one of the biggest, and more popular. This is partly due to the location which is perfect for tourists as it is located on Sixth Avenue (also known as the Avenue of the Americas) at 53rd. So it is in very easy walking distance of Time Square, Fifth Avenue and Central Park.” 11
- “Would I Stay at the New York Hilton Midtown Again? Absolutely, for the two things that matter the most when choosing where to stay in New York: space and location.” 2
- “Against other Manhattan Hilton properties, this one wins on location and points availability.” 7
- “would recommend the Rio Plaza Manhattan or the Rio Plaza Time Square. It's just very easy. You just go in and out and they serve you breakfast in the morning. And you know, it's just for me it's just you're not thinking about a lot. It's not an all-inclusive hotel obviously, but it's a nice place and it is in a nice location.” On camera413:53
- “Central Park, Times Square, and Broadway theaters are all nearby, making it an ideal base for sightseeing. With multiple subway lines accessible within a few blocks, getting around the city is also a breeze.” 9
- “Mysterie91 • 2 thn lalu I like the hotel and would stay again (and I'm pretty picky). It's not 1980s dated and I do actually find nothing wrong with it. It's clean, great location, easy in and out.” 15
- “We've always found streets in the 30s to be a good location for this sort of trip. We stayed at the Hampton Grand Central last summer. Reasonably priced/well located, one block from Chrysler and Grand Central station.” 5
- “It's not 1980s dated and I do actually find nothing wrong with it. It's clean, great location, easy in and out.” 15
Service14 mentions
- “Housekeeping and staff in general have always been great. But yeah it's pricey for what you get.” 15
- “Peter has quite a fascinating story, and he's so kind and lovely that we could have easily spent the entire week chatting with him!!!” 2
- “What that means, as you can probably imagine, is a basketful of double-edged swords: impersonal but efficient service; quiet rooms on high floors, serviced by slow elevators; and a bustling lobby and buzzing bar scene.” 6
- “Another great part of staying at the New York Hilton Midtown was how central it was. Lucky for us we were able to figure out how to Uber and get to our meetings quickly and easily, but in the evenings it was so nice to be in a fun part of town we could explore easily and without reservation.” 13
- “Amenities on site. Staff is friendly.” 15
- “Such a big hotel means that service is a bit off-hand and not especially warm and caring, but was efficient enough.” 11
- “Some guests have complained about service due to the large amount of in-and-out business travelers” 12
- “Housekeeping and staff in general have always been great.” 15
- “Front desk staff are the most indifferent, bordering on rude I've encountered but everyone else (bell staff, housekeepers, concierge, etc) have all been friendly and wonderful.” 15
- “It's not 1980s dated and I do actually find nothing wrong with it. It's clean, great location, easy in and out. Amenities on site. Staff is friendly.” 15
- “The staff didn't do much to brighten our spirits upon arrival, and the first room Annie and I were given felt dim and uninspired.” 9
- “Service can be hit-or-miss, but the location is hard to beat for travelers looking to be in the center of it all.” 9
- “The staff was also amazing throughout our stay - friendly, helpful, and always willing to go above and beyond whenever we needed something.” 2
- “Amenities on site. Staff is friendly. I am diamond and use Executive lounge which does have coffee, cocoa, tea, soda, water all the time.” 15
Food7 mentions
- “Hampton breakfast in the US is not worth eating.” 5
- “Breakfast was served from 6:30 AM to 11:00 AM, which I loved because you can either get downstairs early and start exploring New York or have a much slower morning.” 2
- “Oh dear, I'll cross it off the list for a future visit then! We were upgraded to a beautiful corner room which was very spacious for NYC and I feasted on smoked salmon and cream cheese bagels every morning for breakfast (sorry, @JDB!), while admiring the views.” 5
- “We stopped into the Executive Lounge for a quick breakfast during our first day in the city. While nothing too extravagant, it was a convenient and cheap way to fuel up before heading out.” 9
- “I stayed in a King Suite (watch the video for the tour and impressions). It is a large room, with access to the Executive Lounge on the ground floor where you can have breakfast (impressive buffet) and drinks and snacks in the early evening.” 11
- “We were upgraded to a beautiful corner room which was very spacious for NYC and I feasted on smoked salmon and cream cheese bagels every morning for breakfast (sorry, @JDB!), while admiring the views.” 5
- “One day, we had lunch at the Lobby Lounge. Luca had a chicken banh mi with fries, and I ordered a salad with grilled shrimp. Both were really tasty and beautifully presented.” 2
Value8 mentions · 1 filmed
- “The hotel adds a daily destination charge of about 35 dollars plus tax. It is more useful than most: it includes premium internet for several devices, a daily 35 dollar food and beverage credit you can use on property, and a 25 dollar laundry credit.” 7
- “Manhattan cash rates are high year round, which is what makes this hotel a points standout.” 7
- “I'm a sucker for good views from hotel rooms though and this might be the best I've ever had. However prices have gone absolutely insane and I'm not sure it's that good value because of the room sizes. But that view... wow” 5
- “But yeah it's pricey for what you get.” 15
- “While some complain of inconsistent customer service and exorbitant nightly rates, others say the rooms' cleanliness and enviable location, within walking distance of iconic Manhattan landmarks, makes up for these drawbacks.” 12
- “Compared to the other 3 properties, I can't believe I paid the same for this stay as the others...” 15
- “I'm planning to do, everyone wants to do it actually, the Plaza Hotel, but it's very expensive. So, it's not really one of those things that you can just openly go. It's like $1,000 a night.” On camera48:21
- “The daily destination charge of about 35 dollars plus tax is more useful than most. It includes a daily 35 dollar food and beverage credit you can spend on property, so used in full it is closer to a wash than a pure add-on.” 7
View4 mentions
- “I stayed in the Motto in Chelsea a few years ago. Brand new hotel at the time. It was a smallish room but the view was looking downtown with the skyline and it was fantastic. I'm a sucker for good views from hotel rooms though and this might be the best I've ever had.” 5
- “They upgraded me to a skyline view room on floor 43, room location is very nice and I picked it myself when i checked in on the app. It is unfortunately a double connecting room which I didn't notice when I selected it... so Im terrified I'll have children on both sides of me...” 15
- “The room didn't have much of a view But fortunately to compensate for the lack of a view they provide you with this heavy coffee table skyline photobook!” 3
- “I stayed in the Motto in Chelsea a few years ago. Brand new hotel at the time. It was a smallish room but the view was looking downtown with the skyline and it was fantastic.” 5
Bed & Sleep1 mention
- “I never noticed I was sleeping on a double bed because the Hilton Serenity bed was so incredibly comfortable after a long day in the city.” 16
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 9 sources carry no publication date, so we cannot tell how current they are.
Ask about New York Hilton Midtown
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 18/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-06.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
90
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 2New York Hilton Midtown Review: My 2026 Stayvivereny.comReview site2026-08-31Current16 quotes used
“However, once we got upstairs, that feeling disappeared. Our room was quiet, spotless, and comfortable, and even with the elevator renovations happening during our stay, we never waited longer than 80 seconds for an elev…”
Read originalvivereny.com - 7New York Hilton Midtown: Complete Guidebesthiltonhotels.comReview site2026-06-21Current7 quotes used
“At roughly 1,900 rooms, this is a big-box hotel, and the rooms are functional and well kept rather than large.”
Read originalbesthiltonhotels.com - 9New York Hilton Midtown - – Top Travel on Pointstoptravelonpoints.comReview site2025-09-26Recent9 quotes used
“Service can be hit-or-miss, but the location is hard to beat for travelers looking to be in the center of it all.”
Read originaltoptravelonpoints.com - 15New York Hilton Midtownreddit.comForum thread2025-01-02Ageing35 quotes used
“They just feel dirty. They upgraded me to a skyline view room on floor 43, room location is very nice and I picked it myself when i checked in on the app.”
Read originalreddit.com - 6New York Hilton Midtownoyster.comReview site2024-07-04Ageing12 quotes used
“Wi-Fi is fast and reliable throughout the property, but it's only free for Hilton Honors members -- this is a free program to join.”
Read originaloyster.com - 16Stay In The Heart of NYC: New York Hilton Midtown Reviewjourneyswithjenn.comReview site2017-04-22Ageing5 quotes used
“The room itself was quite large, but the bathroom was on the smaller side. Not a big deal but I thought I would make mention of it. With a tub/shower combo, toilet and sink all in the same space, it makes sharing a room…”
Read originaljourneyswithjenn.com
Showing 6 of 18 cited · 0 read
1/3
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