Marriott St. Louis Grand
A massive downtown convention hotel steps from America's Center, offering city views and walking access to theaters.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Marriott St. Louis Grand is a massive downtown property catering heavily to event attendees near the America Center Convention Complex. Visitors value its prime location within walking distance of theaters and the National Blues Museum. However, guests report severe cleanliness lapses in rooms, including visible dirt, dust, and bathroom stains. With a late 4:00 p.m. check-in, the expansive property can feel impersonal and designed mainly for churning guests in and out. 131215
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the central downtown setting within walking distance of theaters and the National Blues Museum. 1312
- Business travelers agree on the convenience of being just 50 meters from the America Center Convention Complex. 1513
- Drivers frequently note the inconvenience of using a separate parking garage situated a block away from the entrance. 2
The catch
Who it's for
- — Convention attendees visiting the America Center
- — Families traveling with children up to age 17
- — Visitors seeking a walkable downtown location
Skip it if
- — Travelers expecting on-site attached parking
- — Guests sensitive to room cleanliness and maintenance
Seen on camera
7 moments · 3 videos · Marriott St. Louis Grand
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The hotel features 600 well-appointed rooms, each meticulously designed to serve as a peaceful sanctuary.”
youtube.com0:51“If you are here for work, the America's Center Convention Complex is only 50 m away. This makes it incredibly convenient…”
youtube.com0:19“Keep in mind that check-in starts relatively late at 4:00 p.m.”
youtube.com0:28“As you step into the elegant, welcoming lobby, our friendly staff is ready to greet you and ensure your stay is nothing…”
youtube.com0:42“The hotel is right in the heart of downtown St. Louis, making it easy to walk to theaters, the National Blues Museum, an…”
youtube.com0:16“A major pro is its excellent location and accessibility.”
youtube.com1:46“A notable con is that the reviews mention slightly lower value for your money.”
youtube.com1:50Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 78/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
83Nothing quotable yet on this one — the score leans on the rest of the coverage.
Food
89Location
88- “A major pro is its excellent location and accessibility.” 131:46
- “Located just a stone's throw away from the airport, this prestigious four-star hotel is a traveler's dream. Situated a mere two-minute journey from the terminal, this proximity ensures a completely stress-free experience, allowing you to maximize your time exploring the vibrant city of St. Louis rather than worrying about transit.” 9
Noise
83- “Another thing I disliked about Courtyard was the elevator situation. It's an old hotel with EXTREMELY slow elevators, and one of the 2 elevators didn't even work for about half our stay.” 8
- “Another thing I disliked about Courtyard was the elevator situation. It's an old hotel with EXTREMELY slow elevators, and one of the 2 elevators didn't even work for about half our stay. It got to the point where it was easier to just walk up to our 6th floor room.” 8
Room
78- “When you're feeling stuffed, retreat into one of 917 rooms, which feature luxury bath products and in-room coffee makers -although many recent visitors express dissatisfaction with the room size and older feel.” 2
- “The only other option for hotel room blocks is a 3 star Courtyard by Marriott with great reviews but tacky decor.” 8
Service
81Bed & Sleep
84- “After a night of restful sleep in our premium bedding, you can start your day right with a delicious breakfast to fuel your St. Louis explorations.” 9
Value
72Where it is, how to reach it
Details checked 2026-09-06
Where it sits
Marriott St. Louis Grand and the 4 other hotels we cover in St. Louis. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 8 points below the mid-range median of 86, across 675 hotels in the same bracket. In St. Louis it sits 10 points below the local median of 88.
- This hotel
- 78
- Bracket median
- 86
- Index median
- 86
Based on 675 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Nothing is yet praised often enough to recommend.
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 21 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “I stayed at Courtyard St Louis Downtown earlier this year. It was okay, I liked the size of the rooms.” 8
- “The hotel's biggest advantage is its location. It's within walking distance of many downtown attractions, restaurants, and the...” 12
- “A major pro is its excellent location and accessibility.” On camera131:46
- “Both business and leisure travelers do appreciate the hotel's central location, but found issue with the separate parking garage (located a block away).” 2
- “Located just a stone's throw away from the airport, this prestigious four-star hotel is a traveler's dream. Situated a mere two-minute journey from the terminal, this proximity ensures a completely stress-free experience, allowing you to maximize your time exploring the vibrant city of St. Louis rather than worrying about transit.” 9
- “The hotel is right in the heart of downtown St. Louis, making it easy to walk to theaters, the National Blues Museum, and the America Center.” On camera130:16
- “But what's with that carpet in the guest room? It looks like it went through a washing machine with battery acid. Is that a thing now?” 6
- “When you're feeling stuffed, retreat into one of 917 rooms, which feature luxury bath products and in-room coffee makers -although many recent visitors express dissatisfaction with the room size and older feel.” 2
- “The only other option for hotel room blocks is a 3 star Courtyard by Marriott with great reviews but tacky decor.” 8
- “My room had visible dust and dirt all over, blood-like stains in the bathroom on both the floor and walls, a hair piece on the floor...” 12
- “Keep in mind that check-in starts relatively late at 4:00 p.m.” On camera150:28
- “It was unmemorable (I actually had to look up photos to remind myself). It is also a massive hotel, which was made for churning guests in and out. My point is, if you end up choosing this hotel, your guests will have less personalized service as they would at a smaller property.” 8
- “As you step into the elegant, welcoming lobby, our friendly staff is ready to greet you and ensure your stay is nothing short of memorable.” On camera90:42
- “After a night of restful sleep in our premium bedding, you can start your day right with a delicious breakfast to fuel your St. Louis explorations.” 9
- “The breakfast buffet at Marriott was outstanding.” 8
- “After a night of restful sleep in our premium bedding, you can start your day right with a delicious breakfast to fuel your St. Louis explorations.” 9
- “Probably my least favorite part of the hotel was the breakfast offering. I wouldn't even call it a real hotel breakfast, it was basically just snacks you could buy at an airport gift shop.” 8
- “Another thing I disliked about Courtyard was the elevator situation. It's an old hotel with EXTREMELY slow elevators, and one of the 2 elevators didn't even work for about half our stay. It got to the point where it was easier to just walk up to our 6th floor room.” 8
- “Another thing I disliked about Courtyard was the elevator situation. It's an old hotel with EXTREMELY slow elevators, and one of the 2 elevators didn't even work for about half our stay.” 8
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- Nothing reliable said about position on the floor.
- Food rests on 2 sources — too thin to rely on.
- Noise rests on 1 source — too thin to rely on.
Ask about Marriott St. Louis Grand
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 57/100We read 16 sources for this property, and pulled 25 traveler insights worth knowing. Last checked 2026-09-09.
Watch this hotel
We keep reading Marriott St. Louis Grand. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 16 cited sources▾
Everything quoted on this page.
- 14
- 84 star Marriott flagship hotel with negative reviewsreddit.comForum thread2022-11-20Ageing9 quotes used
“I stayed at Courtyard St Louis Downtown earlier this year. It was okay, I liked the size of the rooms.”
Read originalreddit.com - 6Renaissance Grand Hotel (now Marriott St. Louis Grand)urbanstl.comReview site2014-08-21Ageing1 quote used
“But what's with that carpet in the guest room? It looks like it went through a washing machine with battery acid. Is that a thing now?”
Read originalurbanstl.com - 11Renaissance Grand Hotel (now Marriott St. Louis Grand)urbanstl.comReview site2008-01-30AgeingRead originalurbanstl.com
- 1Marriott St. Louis Grand, 800 Washington Ave ...mapquest.comReview siteDate not statedRead originalmapquest.com
- 2Marriott St. Louis Grand Reviews & Prices | U.S. News Traveltravel.usnews.comReview siteDate not stated2 quotes used
“When you're feeling stuffed, retreat into one of 917 rooms, which feature luxury bath products and in-room coffee makers -although many recent visitors express dissatisfaction with the room size and older feel.”
Read originaltravel.usnews.com
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