Intercontinental The Clement Monterey By IHG
Cannery Row hotel with marble soaking tubs, fire pits, and ocean views steps from the Monterey Bay Aquarium.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Located right on Cannery Row, this hotel places guests a short walk from the Monterey Bay Aquarium and San Carlos State Beach. The property excels with modern rooms featuring Frette linens, spacious marble bathrooms with separate soaking tubs, and an outdoor patio with fire pits overlooking the bay. However, service can be inconsistent, with multiple guests reporting frustrating disputes over IHG Ambassador room upgrades and free night certificates. 7241
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the prime Cannery Row location within walking distance of the Monterey Bay Aquarium, shops, and restaurants. 348
- The spacious marble bathrooms earn universal acclaim for their separate soaking tubs, walk-in glass showers, plush bathrobes, and thick towels. 7173
- Breakfast at C Restaurant is widely commended for high-quality a la carte entrees, buffet items, and espresso beverages. 1
- Guests love taking in the ocean panorama from the outdoor patio equipped with wood seating and fire pits. 714
The catch
- Service divides visitors, with some praising attentive staff while others report unhelpful management during check-in and room assignment issues. drawn from the full read
- Views depend heavily on the booking, ranging from outstanding oceanfront panoramas to views of an alley or a busy street. 78
- Bed comfort is mixed, with some guests reporting a great night's sleep and others finding the mattress too soft and hot. 1148
Who it's for
- — Visitors heading to Monterey Bay Aquarium
- — Guests who want soaking tubs and marble bathrooms
- — Couples seeking patio fire pits with ocean views
Skip it if
- — Pet owners seeking to avoid steep nightly pet fees
- — Sleepers who dislike super soft mattresses
- — Loyalty members expecting flawless IHG Ambassador perks
Seen on camera
24 moments · 3 videos · Intercontinental The Clement Monterey By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“plus the friendly staff makes you feel right at home ensuring a laid-back atmosphere throughout your visit”
youtube.com0:50“what really sets this hotel apart is its prime location near some of Mon's top attractions with the San Carlos State Bea…”
youtube.com0:57“with its prime location just a short walk from these attractions guests can easily explore the area without the hassle o…”
youtube.com1:48“plus the breathtaking views of the bay Add A Touch of Magic to the entire experience”
youtube.com2:04“plus some rooms offer stunning views of the harbor making it a great choice for those looking to soak in the beautiful s…”
youtube.com3:36“with free Wi-Fi throughout the property complimentary shuttle service and a delicious breakfast menu featuring both buff…”
youtube.com4:16“The hotel itself is a delightful blend of Old World charm and modern amenities with beautifully crafted wooden furniture…”
youtube.com5:31“I was not able to dine at the restaurant during my stay but I did order room service on my departure morning for breakfa…”
youtube.com2:25“with its convenient location cozy rooms and a touch of historic charm the Monteray hotel is a great choice for anyone lo…”
youtube.com6:13“InterContinental The Clement Monterey is located in Cannery Row really truly in the heart of Monterey not only is it rig…”
youtube.com0:54“also in this Waterfront building you're going to find the hotel's restaurant which is called the Sea and the restaurant…”
youtube.com1:36“reason being okay first of all the food arrived really promptly it was hot it was tasty I had pancakes and they just rea…”
youtube.com2:41“this hotel does allow pets but they charge a hefty pet fee of 150 a night and just know that there's only one room type…”
youtube.com6:46“the room that I stayed in was kind of right in the curve of the use so really great view from this room in a very cute l…”
youtube.com8:46“there's a spacious bathroom with a nice bathtub and a separate shower a nice sink and vanity area just very quality fixt…”
youtube.com9:35“what really sets this hotel apart is its variety of dining options and the Cozy atmosphere from the upscale Coastal Kitc…”
youtube.com2:10“The rooms are designed for Comfort featuring private bathrooms air conditioning and some even include a cozy seating are…”
youtube.com4:50“very cute little Juliet Balcony not really a balcony that you could sit out on but I really liked that I could keep the…”
youtube.com8:53“they're still providing individually packaged toiletries as well and I appreciate that the communal toiletries that are…”
youtube.com9:45“in the room there's also a decent sized entry hallway with a full-length mirror there always appreciate the full length…”
youtube.com10:12“there is a full Closet in this room with everything you'd expect in a hotel closet iron ironing board hanger safe robes…”
youtube.com10:24“the coffee maker in the room was an espresso and they provided a nice variety of PODS”
youtube.com11:02“the bed in this room was a king-sized bed very comfortable very nice Linens just had a great night's sleep overall”
youtube.com11:06“and also we have my favorite Nespresso coffee machine sometimes it's difficult to make some coffee but it's fine if you…”
youtube.com1:59Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
No loyalty currency of its own — this one is a cash or card-portal booking.
Score breakdown
How the 90/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
96Food
93- “The C Restaurant + Bar: Where Tiny Hands Meet Gourmet Delights This place is seriously cute and upscale, with stunning views overlooking the bay. We hit them up for both breakfast and dinner, and let me tell you, everything was delicious!” 3
- “Free Breakfast: Served in C Restaurant. We were able to each choose, one entrée, one side, juice, coffee and espresso beverages. The breakfast was excellent, one of the better ones I've had in a US hotel restaurant.” 1
Location
97Noise
89- “Even though there were other balconies, I didn't often see anyone out on them so it was nice and quiet. In addition, the bed itself was set back from the room entrance so I didn't hear any noise from any other rooms during our stay.” 8
- “The soft color palette thruout is nice & soothing. The 1st fl is well-designed to keep heavy foot traffic out of the quiet sitting areas with fireplaces/outdoor fire pits.” 1
Room
93Service
91- “Well, we just spent a great weekend in Central California - part of it because of an amazing service in the new IC Clement. From the moment you step inside, stuff makes every effort to make your stay great.” 6
- “Spectacular bay views, upscale amenities, assiduous service, and a superb location next to the aquarium propelled this luxury hotel to immediate stardom.” 16
Bed & Sleep
93- “the bed in this room was a king-sized bed very comfortable very nice Linens just had a great night's sleep overall” 411:06
- “the mattress a little old but still clean I don't know do you like went to sleep this like I can run more yes or tribe yeah it's too soft and too hot it's a bit it's good but it's super soft and a little hot” 11
Value
83- “Value: Often an excellent points value, even though the points price is moderate-to-high.” 1
- “this hotel does allow pets but they charge a hefty pet fee of 150 a night and just know that there's only one room type where pets are allowed and that is their patio room types which either have one king or two double beds” 46:46
Where it is, how to reach it
Details checked 2026-09-13
Where it sits
Intercontinental The Clement Monterey By IHG and the 19 other hotels we cover in Monterey. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $$ usually buys
Scores 4 points above the mid-range median of 86, across 791 hotels in the same bracket. In Monterey it sits 7 points above the local median of 83.
- This hotel
- 90
- Bracket median
- 86
- Index median
- 86
Based on 791 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 4 mentions
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 72 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Value: Often an excellent points value, even though the points price is moderate-to-high.” 1
- “this hotel does allow pets but they charge a hefty pet fee of 150 a night and just know that there's only one room type where pets are allowed and that is their patio room types which either have one king or two double beds” On camera46:46
- “The service was attentive as my wife and I shared a huge plate of Monterey Bay calamari to start.” 17
- “plus the friendly staff makes you feel right at home ensuring a laid-back atmosphere throughout your visit” On camera20:50
- “Service: Overall, quite good, both at the front desk and restaurant. No one went out of their way, but everything was smooth and efficient.” 1
- “Cannery Row, however, is quite congested, especially the front area/valet of the IC (who designed this?!). We disliked driving in/out of the throngs of pedestrians (plus valet service is very slow having to navigate down Cannery Row to/from the garage parallel) so we really made use of the free trolley.” 1
- “Check-out was a snap, though we had to wait a while to get our car brought around.” 8
- “Freestanding or wall-mounted LG 37" flatscreen HDTVs and most rooms have gas fireplace. Nice tubs in suites.” 10
- “Well, we just spent a great weekend in Central California - part of it because of an amazing service in the new IC Clement. From the moment you step inside, stuff makes every effort to make your stay great.” 6
- “Rooms are cool and modern with gray carpet, white Frette linens, and neutral armchairs with rust-colored throw pillows.” 7
- “Service was slow and it took a while to be seated even though the restaurant wasn't packed.” 8
- “I'd say that everything was really solid from the service to the cleanliness to the responsiveness of things like room service and the front desk” On camera411:18
- “InterContinental The Clement Monterey is a great hotel in a delightful location, a perfect base to explore the immediate and wider area. Friendly staff, lovely rooms, good facilities on site.” 17
- “The staff is friendly and always always ready to help whether it's with laundry services or business needs” On camera25:57
- “Spectacular bay views, upscale amenities, assiduous service, and a superb location next to the aquarium propelled this luxury hotel to immediate stardom.” 16
- “The spacious marble bathroom had a separate bathtub and shower, accompanied by luxurious soft bathrobes and thick towels.” 17
- “there's a spacious bathroom with a nice bathtub and a separate shower a nice sink and vanity area just very quality fixtures throughout this bathroom” On camera49:35
- “And the towels were large bath sheets and felt like brand-new, fluffy, warm hugs after a long day.” 3
- “The bedroom had a cutout window leading to the bathroom. The deep soaking tub was just on the other side, and I was delighted to find that I could sit in a bath filled with bubbles and watch the glowing fireplace right from there.” 8
- “so this is the bathroom the bedroom is pretty large here we have walk-in shower on also we have this bathtub who looks pretty comfy and now I would try” On camera112:39
- “Oh, and the bathroom? It's ginormous! We're talking separate shower and a tub big enough to actually soak in (if your kids ever let you).” 3
- “with free Wi-Fi throughout the property complimentary shuttle service and a delicious breakfast menu featuring both buffet and alakat options guests can easily enjoy a relaxing stay without the hassle” On camera24:16
- “We enjoyed a breakfast here on one of our mornings. Buttermilk pancakes and Belgian waffles received firm praise from our two boys, whilst my wife and I both enjoyed traditional eggs benedict.” 17
- “The outdoor and indoor common spaces are plentiful and inviting, while the in-house restaurant combines excellent quality with even better views.” 1
- “I was not able to dine at the restaurant during my stay but I did order room service on my departure morning for breakfast and that came from the restaurant and I have to say it was a really nice room service experience I was very pleasantly surprised and delighted” On camera42:25
- “The C Restaurant + Bar: Where Tiny Hands Meet Gourmet Delights This place is seriously cute and upscale, with stunning views overlooking the bay.” 3
- “The C Restaurant + Bar: Where Tiny Hands Meet Gourmet Delights This place is seriously cute and upscale, with stunning views overlooking the bay. We hit them up for both breakfast and dinner, and let me tell you, everything was delicious!” 3
- “what really sets this hotel apart is its variety of dining options and the Cozy atmosphere from the upscale Coastal Kitchen with its everchanging tasting menu to the Casual scoas Monteray serving up delicious Seafood there's something for every pallet” On camera22:10
- “The C Restaurant and Bar is the hotel's dining option, providing both breakfast and dinner. The restaurant provides a magnificent waterfront dining experience, with ocean views from every table in the restaurant.” 17
- “The hotel is great, it's new and some hiccups happen - we waited almost an hour for our breakfast the first day, but you see people trying and it's obvious everybody is still learning.” 6
- “Free Breakfast: Served in C Restaurant. We were able to each choose, one entrée, one side, juice, coffee and espresso beverages. The breakfast was excellent, one of the better ones I've had in a US hotel restaurant.” 1
- “Because, of course, we had dessert. We indulged in the Milk & Honey Toast ($18), which was basically buttery brioche, dreamy milk ice cream, crunchy honeycomb candy, and a dollop of strawberry guava jam.” 3
- “But before you retire for the evening, grab a bite to eat at the C restaurant, which garners good reviews for its seafood entrees.” 16
- “reason being okay first of all the food arrived really promptly it was hot it was tasty I had pancakes and they just really hit the spot” On camera42:41
- “Unfortunately, other rooms have views of the alley or the busy street instead.” 7
- “Even though there were other balconies, I didn't often see anyone out on them so it was nice and quiet. In addition, the bed itself was set back from the room entrance so I didn't hear any noise from any other rooms during our stay.” 8
- “The soft color palette thruout is nice & soothing. The 1st fl is well-designed to keep heavy foot traffic out of the quiet sitting areas with fireplaces/outdoor fire pits.” 1
- “The guest rooms here are so ridiculously spacious, you could probably host a small-scale toddler dance party without anyone tripping over furniture.” 3
- “The hotel itself is a delightful blend of Old World charm and modern amenities with beautifully crafted wooden furniture and cozy rooms that might even come with a fireplace it offers a warm and inviting atmosphere” On camera25:31
- “Even though I had plans throughout the next few days, the views from the room were spectacular.” 8
- “The rooms are simply and tastefully decorated. There was plenty of storage for luggage, as well as everything you would expect of a luxury hotel with a large flatscreen television, mini bar and Nespresso coffee making machine.” 17
- “the room that I stayed in was kind of right in the curve of the use so really great view from this room in a very cute little Juliet Balcony not really a balcony that you could sit out on but I really liked that I could keep the balcony any open if I wanted those views while I was lounging on the bed or just elsewhere in the room” On camera48:46
- “But my absolute favorite touch? The Nespresso machine! Look, I love my Keurig, but a Nespresso in a hotel room? That's next-level adulting.” 3
- “As a Royal Ambassador with Intercontinental, I had booked a standard room but was given an upgrade to an outstanding oceanfront suite!” 8
- “the coffee maker in the room was an espresso and they provided a nice variety of PODS” On camera411:02
- “Modern light fixtures adorn the wood ceilings, while gray tile floors are warmed up by blue area rugs in a subtle wave pattern. This space opens up to the oceanfront terrace, which offers amazing waterfront views.” 7
- “there is a full Closet in this room with everything you'd expect in a hotel closet iron ironing board hanger safe robes ample room in there especially since it was only a one night stay for me but even if you're staying a longer time at this hotel the closet felt like it had ample space for whatever you might need to store in there” On camera410:24
- “The room was decorated in natural colors and plush fabrics, and the walls had artwork that depicted scenes of nature.” 8
- “and also we have my favorite Nespresso coffee machine sometimes it's difficult to make some coffee but it's fine if you like figure out how to do that coffee is so delicious” On camera111:59
- “It's located on Cannery Row next door to the aquarium. We were assigned a luxury suite on the 3rd floor - a great, large corner suite with many windows and a bedroom balcony.” 6
- “I'd say that everything was really solid from the service to the cleanliness to the responsiveness of things like room service and the front desk” On camera411:18
- “The hotel has 208 rooms from standard rooms to suites, catering for all requirements. We stayed in a 'two double classic' - this was a great room for us travelling as a family of four. The room was bright, airy and spacious, featured two huge double beds and a small balcony overlooking Cannery Row.” 17
- “very cute little Juliet Balcony not really a balcony that you could sit out on but I really liked that I could keep the balcony any open if I wanted those views while I was lounging on the bed or just elsewhere in the room” On camera48:53
- “in the room there's also a decent sized entry hallway with a full-length mirror there always appreciate the full length mirror it's a must for me in any hotel room so I'm glad that they had one in this room” On camera410:12
- “The balcony was a great place to enjoy tea and coffee in the morning, while searching for Sea Otters and watching the slow roll of the waves.” 8
- “I'm trying to connect to Wi-Fi because the connection here is like overall not very good but it's not matching my name with the room number and seems like someone just didn't check out yet” On camera113:51
- “with its prime location just a short walk from these attractions guests can easily explore the area without the hassle of Transportation” On camera21:48
- “with its convenient location cozy rooms and a touch of historic charm the Monteray hotel is a great choice for anyone looking to enjoy the beauty of Monteray without breaking the bank” On camera26:13
- “The location was ideal, as the Monterey Bay Aquarium was a couple buildings away and the hotel was right on Cannery Row.” 8
- “Location: About as good as it gets for Monterey proper, directly on the waterfront in Cannery Row, adjacent to the Monterey Bay Aquarium.” 1
- “From surprisingly spacious rooms with secret zen gardens to a jellyfish-inspired lobby staircase and a prime location next to the Monterey Bay Aquarium, find out why this hotel is a family favorite for all the quirky, comfy reasons.” 3
- “what really sets this hotel apart is its prime location near some of Mon's top attractions with the San Carlos State Beach the Historic precidio Museum and the famous monay Bay Aquarium or just a short driveaway there's no shortage of fun activities to dive into” On camera20:57
- “InterContinental The Clement Monterey is located in Cannery Row really truly in the heart of Monterey not only is it right in historic Cannery Row it's also right next to the Monterey Bay Aquarium which is of course a huge draw for a lot of people that are coming to stay and Monterey so huge points to this hotel for its very convenient location” On camera40:54
- “Golfers come for the bragging rights; everyone else comes for the pools, hammock gardens, and convenient location near the world-famous Monterey Bay Aquarium.” 5
- “and the location of this place is perfect because like here we have LR shops restaurants definitely is not boring and the best part is option foreign foreign” On camera117:59
- “If you're all about convenience (and who isn't when wrangling little ones?), the Clement Monterey's location is practically a superhero!” 3
- “Spectacular bay views, upscale amenities, assiduous service, and a superb location next to the aquarium propelled this luxury hotel to immediate stardom.” 16
- “The InterContinental The Clement Monterey's location on Cannery Row is hard to beat.” 16
- “the bed in this room was a king-sized bed very comfortable very nice Linens just had a great night's sleep overall” On camera411:06
- “the mattress a little old but still clean I don't know do you like went to sleep this like I can run more yes or tribe yeah it's too soft and too hot it's a bit it's good but it's super soft and a little hot” 11
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 10 sources carry no publication date, so we cannot tell how current they are.
Ask about Intercontinental The Clement Monterey By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 19 sources for this property, and pulled 123 traveler insights worth knowing. Last checked 2026-09-13.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 7 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 3Hotel Review: InterContinental the Clement Monterey by IHGthesweetestescapes.comReview site2025-07-05Recent15 quotes used
“The guest rooms here are so ridiculously spacious, you could probably host a small-scale toddler dance party without anyone tripping over furniture.”
Read originalthesweetestescapes.com - 7InterContinental The Clement Monterey Reviewoyster.comReview site2024-08-18Ageing9 quotes used
“Please check our partner sites when booking to verify that details are still correct. This InterContinental offers a quiet yet welcoming atmosphere along with excellent panoramic views of Monterey Bay.”
Read originaloyster.com - 18Intercontinental Clement or Monterey Bay Plaza or Green ...reddit.comForum thread2024-03-23AgeingRead originalreddit.com
- 1Intercontinental The Clement Monterey: Bottom Line Reviewfrequentmiler.comReview site2023-03-31Ageing16 quotes used
“Value: Often an excellent points value, even though the points price is moderate-to-high.”
Read originalfrequentmiler.com - 17Hotel Review: InterContinental The Clement Monterey, an ...luxurylifestylemag.co.ukReview site2023-01-03Ageing8 quotes used
“The service was attentive as my wife and I shared a huge plate of Monterey Bay calamari to start.”
Read originalluxurylifestylemag.co.uk - 9Review: Intercontinental The Clement Montereythefamilytravelguy.comReview site2018-05-16AgeingRead originalthefamilytravelguy.com
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