InterContinental Shanghai Pudong by IHG
A central Pudong hotel featuring massive beds, smart room tech, and quick access to the financial district.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
InterContinental Shanghai Pudong offers spacious rooms near the financial district, backed by helpful concierge service and great city views. Guests enjoy massive, comfortable beds along with smart tech amenities like electric curtains and voice controls. However, the hotel frequently draws complaints for unreliable air conditioning, leaving several rooms feeling warm and stuffy. 106114
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the expansive king-sized beds with plush pillows, ensuring a deeply comfortable sleep. drawn from the full read
- The concierge team and service staff receive high marks for being friendly, helpful, and attentive. 62
- Bathrooms are well-stocked with lemon-scented Agraria toiletries and feature high-tech amenities like smart toilet seats. 1410
- The central location makes exploring the city easy, sitting an 18-minute walk from the Shanghai World Financial Center. 61
The catch
- Dining feedback is divided, with some guests calling the club lounge and restaurant food extraordinary, while others found breakfast completely average. 1
- Perspectives on room views vary, ranging from guests praising deep bathtubs overlooking the skyline to others reporting no view. drawn from the full read
Who it's for
- — Business travelers needing a functional desk and central setting
- — IHG loyalty members redeeming points for solid value
- — Guests prioritizing extra-large beds and smart room tech
Skip it if
- — Hot sleepers sensitive to stuffy air conditioning
- — Light sleepers bothered by highway noise or hallway foot traffic
- — Travelers facing steep peak cash rates
Seen on camera
24 moments · 6 videos · InterContinental Shanghai Pudong by IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“True to the temperature changed, our hotel room air conditioning wasn't very satisfactory.”
youtube.com0:18“The room is spacious, clean with good service, and the breakfast is delicious and buried.”
youtube.com2:38“The room was clean and spacious, contributing to a comfortable stay.”
youtube.com1:12“So, looks like I drew with a short stroll on this day. This room absolutely screams modern luxury and the Nordic influen…”
youtube.com9:24“The hotel's location was convenient and central, making it easy to explore the city. However, I did experience some issu…”
youtube.com1:17“So, this wraps up my video about my stay at the Holiday Inn located within Shanghai Pong Airport. The convenience is und…”
youtube.com10:49“The hotel is really close to the highway so the noise is a bit loud”
youtube.com2:44“well I have to say that the minibar was quite basic not much over here I had a couple of items complimentary for Elvis o…”
youtube.com0:45“Hotel is clean and very comfy.”
youtube.com0:11“Staffs are friendly and helpful.”
youtube.com0:13“Lovely hotel with great staff, spacious room, prompt service, great view, quiet and stunning interior, great breakfast s…”
youtube.com0:30“The room is very comfortable and the staffs are super friendly and helpful.”
youtube.com0:49“The room was spacious, clean, and very comfortable with beautiful views of the city.”
youtube.com1:02“I especially appreciated the concierge team for their great local advice and smooth arrangements.”
youtube.com1:15“Excellent breakfast and customers services.”
youtube.com2:45“So, just come into the room cuz it's pretty stunning. It's a big I mean, it's a big space. First thing is we like big ro…”
youtube.com0:36“Nevertheless, the front desk staff was very helpful during our check-in and checkout procedures.”
youtube.com0:23“Service was excellent. Staff were professional, polite, and always ready to help.”
youtube.com1:10“Best bellboy, concierge and room cleaner.”
youtube.com1:27“The property's prime location provided easy access to transport and stunning views.”
youtube.com1:39“Cleanliness was impeccable, ensuring a comfortable stay.”
youtube.com1:52“Hotel is situated in a convenient location with malls within walking distance.”
youtube.com2:03“The hotel is very clean and the staff service is great.”
youtube.com2:49“all right made it to the room and don't forget to lock the door well it's not huge but it's clean and tidy it'll do for…”
youtube.com2:02Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
Booking direct costs no more here and keeps IHG One Rewards points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 96/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91Food
87Location
88Noise
86- “Location is just 5 mins Walk from the busy shopping street along Nanjing Road. I prefer this location to CP - still close proximity to the shopping street but just far enough to be away from the music and noise.” 12
- “All seven rooms on my floor were along a single hallway, so we ended up hearing a decent amount of foot traffic throughout the day.” 14
Room
88- “How does a view from a hotel room get much better than that? Oh my gosh. Ah, look at it. And now, I mean, that's going to look even more impressive as at night.” 177:06
- “So, just come into the room cuz it's pretty stunning. It's a big I mean, it's a big space. First thing is we like big rooms. If you like big rooms, then this room is definitely going to kick tick that box for you.” 170:36
Service
89Bed & Sleep
90Value
85Where it is, how to reach it
Details checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 9 points above the modest median of 87, across 197 hotels in the same bracket. In Shanghai it sits 1 point below the local median of 97.
- This hotel
- 96
- Bracket median
- 87
- Index median
- 90
Based on 197 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 125 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Let me tell you, the view alone is probably the best you can get in Shanghai. You get an unobstructed panoramic look at both the Bund and Lujiazui skyline - absolutely stunning, especially at sunrise.” 12
- “• Pros: Spacious suite, awesome skyline view (三件套 right in your face), way more affordable - about $200 USD/night.” 12
- “If view is your thing, the North Bund Regent is unbeatable (just prepare your wallet).” 12
- “Superb view over the garden: a real” 1
- “hnpg_2017 • 1 taon ang nakalipas Just spent few days in Regent, I totally love it. Just spent few days in Regent, I totally love it. Spectacular view and I love the area, give me reason to explore this side of Hupang.” 12
- “CP on NJ rd is great location too, thanks man” 12
- “So, this wraps up my video about my stay at the Holiday Inn located within Shanghai Pong Airport. The convenience is undeniable, especially when you have an overnight connection like I do.” On camera710:49
- “Luckily, the gorgeous hotel was no more than a 5 minute walk from Shanghai's main railway station over the suspended walkways.” 13
- “The InterContinental Ruijin offers several advantages: it is located in one of the liveliest and trendiest districts, it is in the middle of a fabulous park, and the club lounge is very pleasant.” 1
- “The location of InterContinental Shanghai Ruijin is just great if you want to have a quiet and leafy environment. The district is one of citys most trendy ones.” 1
- “It's close to both the Shanghai train station as well as the city's main sites and attractions. However, it is not right by the Bund which for many tourists would be their key landmark. I've always had a preference to stay within reasonable walking distance of the tourist hotspots.” 13
- “The InterContinental Shanghai Expo is certainly more recent, with spacious, bright rooms. But the location is far from central.” 1
- “The property's prime location provided easy access to transport and stunning views.” On camera21:39
- “Hotel is situated in a convenient location with malls within walking distance.” On camera22:03
- “And tonight we say hello to the newly opened Holiday Inn located right here. It's conveniently connected by covered walkways to both terminals.” On camera74:58
- “The room was clean and well-maintained, providing a comfortable environment. However, the location was a bit far from the metro station, requiring a 7-to-10-minute walk to reach the Strage Road exit 12.” On camera61:44
- “If you want an hotel that's well located, then I couldn't recommend the Intercontinental Shanghai Puxi more. It's close to both the Shanghai train station as well as the city's main sites and attractions.” 13
- “The hotel's location was convenient and central, making it easy to explore the city.” On camera61:17
- “The hotel is quite remote, about a 90-minute taxi ride from Pudong Airport. The surrounding area is sparse, with only a botanical garden and the Guangfulin Relics Park nearby.” 10
- “When you're ready to travel, the hotel will be prepared to welcome you with open arms. It has a pretty good location. It's pretty close to Shanghai World Financial Center, 18-minute walk.” On camera60:27
- “The InterContinental Pudong is convenient for a first stay from the airport, and a testament to Shanghai's early development since the 1990s. But the building has aged, the rooms have not been renovated.” 1
- “• Cons: Breakfast wasn't as impressive as North Bund's and didn't offer a view. Still decent though.” 12
- “The room is spacious, clean with good service, and the breakfast is delicious and buried.” On camera22:38
- “• Cons: No view, average breakfast, and the "upgrade" didn't feel like much.” 12
- “Excellent breakfast and customers services.” On camera22:45
- “Club lounge, view from room and resto breakfast were all extraordinary.” 1
- “luckily the hotel has this cool t take away breakfast option you can grab it and Munch on the go pretty awesome right” On camera94:27
- “There was no explanation of the hotel's on-site amenities or restaurants. The agent did offer to have one of the hotel buggies drive me to the building I was staying in, and though I politely declined, I wish I'd gotten a map of the property or at least clearer directions.” 14
- “Breakfast was excellent, great bed. We liked the food and staff, the hotel has everything you need for a vacation: )” 16
- “As a business traveler and a Muslim, finding suitable food in China can be challenging, but the breakfast at the hotel was a lifesaver with its wonderful spread.” On camera62:13
- “The breakfast selection was impressive with a wide variety of Western and Asian options, and everything was fresh and well organized.” On camera21:20
- “The above is true for all the IHG hotels I've been to in China, with the exception of Indigo Hotel Lijiang where I had great service and great breakfast.” 12
- “Breakfast in most IHG hotels are shit - this is true for most 5 star hotels in China actually” 12
- “The menu is plainly international. ambiguous burgers, sandwiches, and pasta dishes. Perfect if you're exhausted and just want a quick bite. But if you're looking for something more interesting, just walk to either terminals one or two and you definitely get a better feed over there.” On camera77:15
- “Breakfast is served in the all-day dining restaurant, with entry controlled by room key rather than room number - a first for me, likely due to the high number of visitors. While the variety was limited, the quality was good enough, especially the bread.” 10
- “The food arrived within about 30 minutes, and the omelet was delicious, though not exactly as advertised on the menu.” 14
- “Very good breakfast, afternoon tea and evening spread” 1
- “Beautiful hotel, great breakfast buffet” 3
- “Right before our soup arrived, we watched the waitress go up to the buffet and select a few rolls to make us a breadbasket. Needless to say, the bread was room-temperature and could've used a warmup.” 14
- “I've stayed twice there, they couldnt be bothered turning on the AC which was really swell. Breakfast wasn't worth mentioning either.” 12
- “The Regent used to be the 4 seasons? For lunch been there a couple times, it's showing they do Italian food without any Italians on board. It tasted like Yunan food ala penne.” 12
- “ls I've been to in China, with the exception of Indigo Hotel Lijiang where I had great service and great breakfast.” 12
- “Breakfast was excellent, great bed.” 16
- “dance performance. However, the selection was limited, and few dishes stood out, except for the Indian naan bread. I found breakfast much more satisfying.” 10
- “rchase. There was an espresso machine as well, but the cups were a little too convex, so the coffee splattered all around them.” 14
- “• Pros: Breathtaking view, beautiful interior, fantastic breakfast (semi-buffet with another insane view).” 12
- “Located at the back of the lobby, La Rue featured a truly uninspiring buffet setup for dinner. I'm not kidding when I say that I've seen Courtyards that put out a more impressive spread.” 14
- “Breakfast wasn't worth mentioning either.” 12
- “For lunch, I dined at Cai Feng Lou, the Chinese restaurant. The prices weren't cheap, the flavours okay, and the portions unexpectedly large.” 10
- “600$ for a night is insane You are either obscenely rich or value high society hotels A LOT” 12
- “• Cons: Room was surprisingly small, and the price? Roughly $600 USD/night. Loved it, but not sure the size justifies the cost.” 12
- “The food was good enough (I'll have to go back and try the Chinese restaurant later), and, for 35,000 points, this property is a great value in a program that's otherwise expensive.” 14
- “While the steak was reasonably priced to begin with, after the 40% discount it was almost comically cheap.” 14
- “Ngl these are overpriced rates and also IHG hotels aren't high society” 12
- “very very unique environment very expensive right now it's about an hour outside of Shanghai” On camera113:51
- “True to the temperature changed, our hotel room air conditioning wasn't very satisfactory.” On camera20:18
- “The room was clean and spacious, contributing to a comfortable stay.” On camera61:12
- “So, looks like I drew with a short stroll on this day. This room absolutely screams modern luxury and the Nordic influences are undeniable.” On camera79:24
- “The hotel's location was convenient and central, making it easy to explore the city. However, I did experience some issues with the air conditioning as the room felt a bit stuffy at times, requiring me to open the window for ventilation.” On camera61:17
- “well I have to say that the minibar was quite basic not much over here I had a couple of items complimentary for Elvis of course we still won” On camera110:45
- “So, just come into the room cuz it's pretty stunning. It's a big I mean, it's a big space. First thing is we like big rooms. If you like big rooms, then this room is definitely going to kick tick that box for you.” On camera170:36
- “I appreciated that the corner of the room featured an actual desk, as opposed to the many hotels that just have long tables running the length of the wall.” 14
- “The hotel was beautiful and so was our room.” On camera22:29
- “The room was spacious, clean, and very comfortable with beautiful views of the city.” On camera21:02
- “The decor is modern, striking a balance between stylish and practical with its sleek finishes and warm lighting.” On camera76:08
- “all right made it to the room and don't forget to lock the door well it's not huge but it's clean and tidy it'll do for good night's rest I guess” On camera92:02
- “There was a small chair by the side of the bed that seemed a little out of place. I sat down shortly after arriving to check out the views from the window (all I could see were trees) and nearly toppled the chair. Before checkout, I put my heavy backpack down on the chair and it fell over backward.” 14
- “The room itself is modest by China standards, with somewhat dated decor. However, the bed is comfortable, and the room features smart amenities like electric curtains and AI assistant voice controls.” 10
- “The room was clean and well-maintained, providing a comfortable environment.” On camera61:44
- “How does a view from a hotel room get much better than that? Oh my gosh. Ah, look at it. And now, I mean, that's going to look even more impressive as at night.” On camera177:06
- “The room offers a direct view of the quarry wall, which is quite impressive.” 10
- “Club lounge, view from room and resto breakfast were all extraordinary.” 1
- “The bedroom featured a massive and comfortable bed. I always find InterContinental beds to be wider than normal, and this was no exception. You could have comfortably fit three of me in here, no questions asked.” 14
- “ediately cocooned by a velvety, luscious tranquility. This corridor looks like the world's most comfortable runway stretching into the horizon. The soft lighting and neutral colors are almost too relaxing as you start dozing off while walking towards your room.” 7
- “I love a hotel that puts outlets on both sides of the bed, so the InterContinental gets major points in my book, but I had trouble maintaining connection to the Wi-Fi and had to restart my browser and computer once or twice.” 14
- “The room is spacious, clean with good service, and the breakfast is delicious and buried.” On camera22:38
- “Perhaps the most annoying feature was the bathroom lights, which couldn't be turned on unless the master light was on as well. This meant that my girlfriend had to turn on all the lights in the room when she woke up to leave for school at 6:15am, about two hours before my alarm was set to go off.” 14
- “I give the front desk room for delivery and guess what cute cute little robot Dr it off at my door” On camera92:21
- “The room itself is modest by China standards, with somewhat dated decor.” 10
- “The suite at the Intercontinental Shanghai Puxi was huge!” 13
- “I booked a regular room and got upgraded to a suite with a direct Pearl Tower + river view. The room was huge and very comfortable.” 12
- “Bedroom with armchair and very comfortable bed.” 1
- “The service was attentive, but the hardware design was unremarkable, and signs of aging were evident already in the rooms and restaurants, despite the hotel opening in 2018.” 10
- “Nevertheless, the front desk staff was very helpful during our check-in and checkout procedures.” On camera20:23
- “The hotel is very clean and the staff service is great.” On camera22:49
- “The above is true for all the IHG hotels I've been to in China, with the exception of Indigo Hotel Lijiang where I had great service and great breakfast.” 12
- “Best bellboy, concierge and room cleaner.” On camera21:27
- “I waited in the IHG elite line to check in, though it ended up moving more slowly than the general line next to it. Instead of calling members from the elite line first, there was one dedicated agent serving elite customers and three or four helping everyone else.” 14
- “Our stay was great thanks to Olive who was very kind and available” 3
- “I especially appreciated the concierge team for their great local advice and smooth arrangements.” On camera21:15
- “During my stay at the hotel in Shanghai, I was impressed by the excellent service provided by the staff and concierge team.” On camera61:05
- “The regency is notoriously bad service wise.” 12
- “Lovely hotel with great staff, spacious room, prompt service, great view, quiet and stunning interior, great breakfast spread.” On camera20:30
- “The room is very comfortable and the staffs are super friendly and helpful.” On camera20:49
- “The room is spacious, clean with good service, and the breakfast is delicious and buried.” On camera22:38
- “Service was excellent. Staff were professional, polite, and always ready to help.” On camera21:10
- “Service is usually not on par with 5 star hotels internationally (limited english in front desk)” 12
- “A glass portioned toilet was particularly nice - it was one of the Japanese ones with heated seats, various cleaning sprays and air deodoriser!” 13
- “It was housekeeping, saying they were outside with my water and shampoo. Filling my request twice is better than not at all, but there is absolutely no reason to call a guest late at night when their "Do not disturb" sign is on.” 14
- “Within easy reach of three different metro stations and spread over a modest (in Pudong terms) 24 floors, the InterContinental scores bonus points for friendly, accommodating front of house staff.” 18
- “regency is under hyatt, right? i have status with hyatt too. i agree - their service can be pretty underwhelming.” 12
- “During my stay at this hotel, I found the staff to be friendly and welcoming.” On camera61:39
- “Rooms were clean with really friendly staff.” On camera22:00
- “Staffs are friendly and helpful.” On camera20:13
- “The staff greeted everyone with a smile.” On camera22:14
- “- Very good level of service: The fact that the Geneal Manager visits regularly to check that everything is running smoothly obviously makes a huge difference.” 1
- “The Executive Lounge was huge with a delicious offering throughout the day however, we felt a little TOO doted on as there were so few other guests staying on. It bordered on us feeling uncomfortable for all the attention/exceptional service.” 13
- “Hotel staffs were friendly and helpful.” On camera22:32
- “ls I've been to in China, with the exception of Indigo Hotel Lijiang where I had great service and great breakfast.” 12
- “The staff were friendly and attentive, contributing to the overall positive experience.” On camera21:43
- “A minor issue arose when I couldn't charge the meal to my room due to a missing pre-authorisation, but the front desk staff promptly attempted to rectify it by contacting the restaurant. Although the charge couldn't be reversed, I appreciated their proactive service.” 10
- “Service was also a bit of a mixed bag. On the one hand, the hotel started off on a bad note by confirming a 2pm check-in time and then not having my room ready for almost an hour after that. Still, the apology I got was so sincere and the free drink and late checkout made up for that.” 14
- “The hotel is really close to the highway so the noise is a bit loud” On camera92:44
- “All seven rooms on my floor were along a single hallway, so we ended up hearing a decent amount of foot traffic throughout the day.” 14
- “Location is just 5 mins Walk from the busy shopping street along Nanjing Road. I prefer this location to CP - still close proximity to the shopping street but just far enough to be away from the music and noise.” 12
- “The rest of the bathroom was something else, with his and her areas and a HUGE bath with a skyline view.” 13
- “and here we have the shower very very nice and modern” On camera111:50
- “Inside, the soaring atrium lobby creates a sense of openness, while contemporary rooms come in light, calm tones; select accommodations come with a sunken tub in the bathroom.” 18
- “The area around the sink was a small, especially if you opened the box containing toothbrushes, combs and extra amenities.” 14
- “The bathroom is a bit on the smaller end, equipped with a smart toilet seat which is common in China's five-star hotels.” 10
- “And you got your safe here. that leads us into the bathroom which is pretty stunning actually I like it” 17
- “On the opposite side was the bathtub. One of the legs had some paper shoved under it, presumably to stabilize it, which didn't exactly scream high-class.” 14
- “overall this day was decent the only downside was the bed being a bit hot not the most comfortable slep” On camera95:10
- “TV very comfortable bit I slept properly to tell powers I was so tired after not sleeping very well at another in the continental hotel because it was chilly out there” On camera111:17
- “Breakfast was excellent, great bed.” 16
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 3 sources — too thin to rely on.
- 18 sources carry no publication date, so we cannot tell how current they are.
Ask about InterContinental Shanghai Pudong by IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 59/100We read 18 sources for this property, and pulled 174 traveler insights worth knowing. Last checked 2026-08-28.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 1InterContinental Shanghai Ruijin [Master Thread]flyertalk.comForum threadDate not stated14 quotes used
“Club lounge, view from room and resto breakfast were all extraordinary.”
Read originalflyertalk.com - 2HotelKDM | Review InterContinental Shanghai Pudong By IHGyoutube.comVideoDate not statedListened for quotes only34 quotes used
“The room is spacious, clean with good service, and the breakfast is delicious and buried.”
Read originalyoutube.com - 3Intercontinental Shanghai Pudong By Ihgshanghaihotels.infoReview siteDate not stated2 quotes used
“Our stay was great thanks to Olive who was very kind and available”
Read originalshanghaihotels.info - 4Hotel Faceoff Holiday Inn Shanghai Pudong vs Your ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 5InterContinental Shanghai Pudong - Hotelstravelweekly.comReview siteDate not statedRead originaltravelweekly.com
- 6InterContinental Shanghai Pudong Review - Is This Hotel ...youtube.comVideoDate not statedListened for quotes only9 quotes used
“The room was clean and spacious, contributing to a comfortable stay.”
Read originalyoutube.com
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