InterContinental San Francisco by IHG
A modern SoMa tower by the Moscone Center featuring floor-to-ceiling city views and Beautyrest Black mattresses.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
The InterContinental San Francisco is a contemporary high-rise located in SoMa near the Moscone Center. Guests regularly highlight the sweeping city views from floor-to-ceiling windows, quiet rooms, and comfortable Beautyrest Black mattresses. Dining at Luce and transit access to Muni and BART also receive praise. However, travelers frequently complain about nickel-and-diming fees, including eight-dollar minibar water bottles, alongside compact bathrooms with weak water pressure. 45318
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Beds earn universal praise, with guests highlighting crisp white linens and comfortable Beautyrest Black mattresses. 34
- The SoMa setting provides convenient walking access to the Moscone Center, Metreon, and nearby BART and Muni connections. 2253
- Corner rooms and upper floors deliver expansive skyline views through floor-to-ceiling windows. 18146
The catch
Who it's for
- — Moscone Center convention attendees
- — Guests prioritizing comfortable beds and high-floor views
- — IHG Rewards members using points or free night certificates
Skip it if
- — Travelers irritated by minibar costs and fees for silverware delivery
- — Guests who want spacious bathrooms with large vanities
How to book
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
93Location
85Room
89- “It was now time to prick this illusion with a giant pin and head for my room. This is where I fall in love with Intercontinental hotels because their beds are amazing. Sure, I was jet-lagged, but wow, what a wonderfully, soft place to snuggle up into.” 11
- “If you're lucky enough to score a room on a high floor, you'll be awarded with unparalleled views of the San Francisco Bay and vibrant city.” 4
Service
87- “The rooms are very classic, beds are amazing & the staff are incredible.” 20
- “The front desk associate was extremely polite but more importantly she was also highly knowledgeable and efficient - spelling out for me all the benefits I had as an IHG Rewards Club Elite member, down to the type of welcome amenity I should be expecting.” 14
Bed & Sleep
90Value
79Where it is, how to reach it
Details checked 2026-09-04
Where it sits
InterContinental San Francisco by IHG and the 18 other hotels we cover in San Francisco. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 4 points below the mid-range median of 88, across 402 hotels in the same bracket. In San Francisco it sits level with the local median of 84.
- This hotel
- 84
- Bracket median
- 88
- Index median
- 88
Based on 402 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 15 mentions
- 7 mentions
- 2 mentions
- 2 mentions
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 172 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “If you're lucky enough to score a room on a high floor, you'll be awarded with unparalleled views of the San Francisco Bay and vibrant city.” 4
- “While the InterContinental San Francisco offers decent facilities and excellent service, it lacks the wow-factor and does not feel very luxurious. There's nothing really exciting about the decor, the rooms, nor the location, except for the Michelin star restaurant (which I highly recommend).” 13
- “Agree with the other, this intercontinental started to see its aged, little worn in the common area, facilities and the room.” 16
- “The decor is clean and contemporary, with inoffensive browns and beige.” 5
- “The 60 inch HDTV in front of my bed was one of the largest I've encountered in a while.” 14
- “I've stayed in the Mark Hopkins room at the Mark Hopkins. Beautiful view, day and night.” 16
- “As far as in-room entertainment, I'm more of a "news junky" than a movie watcher and I do appreciate having a large, 42-inch screen on the wall because I often click on the TV, more for background noise than serious viewing.” 11
- “It was now time to prick this illusion with a giant pin and head for my room. This is where I fall in love with Intercontinental hotels because their beds are amazing. Sure, I was jet-lagged, but wow, what a wonderfully, soft place to snuggle up into.” 11
- “Save room for the amazing "Study of Chocolate," a chocoholics dream collection of decadent treats that range from Chocolate Pot de Crme to Saffron Chocolate Mousse.” 18
- “The bed is comfortable. The room comes with automatic controls for the window blinds and sheers.” 2
- “At approximately 365 square feet in size, the room was spacious and had a square-ish cut. It felt much bigger than its actual size due to the floor-to-ceiling windows.” 14
- “The room, like the rest of the hotel, was very clean and seemingly tailor-made for business travelers.” 15
- “Natural light showcases this contemporary hotel's upscale, residential-style decor.” 5
- “Upgraded room? lol...I agree that it looks very basic to me. It reminds me of a Holiday Inn.” 22
- “My room was on the 27th floor and it is a relatively quick and smooth ride to get there.” 17
- “Although they called the room an upgrade, it seemed like a very basic room. It did have a nice view of San Francisco, and the nice fruit and chocolate amenity was a great personal touch.” 22
- “The room was very clean and well appointed to.” 4
- “The views from the room are spectacular, when you are in a corner unit. You can see the city on one end, you can see the inbound/outbound traffic on the highway from the other window.” 2
- “The Intercontinental San Francisco provided us a spacious King Corner room, as well as a lovely scrumptious brunch at Luce, however, as always, all opinions are my own.” 4
- “However, there was no microwave or usable refrigerator in the room - just a minibar. Borrowing one or the other would cost $30. I was not clear if that was per day, but that's a bit excessive.” 22
- “But the Nespresso coffee machine is a total winner, as is the mini bar. I use to revile mini bars but now I appreciate time saving efficiencies like a beer at your beck and call.” 11
- “Love this place. If you can get a corner room, it's best, spend the extra $$ and get the executive lounge access.” 7
- “As you continue on the entryway it transits into the sleeping area. There is ample space in the whole room, and you won't feel cramped.” 17
- “Everything was very clean and well maintained, except of course for the phone on the desk in my room.” 17
- “The hotel's smallest rooms are pretty petite at 250 square feet, and simple but well decorated, with touches like dark wood headboards, large desks with rolling chairs, patterned carpets, and side chairs with standing lamps.” 19
- “The rooms are luxurious and elegant with rich wood and marble,contemporary art; sleek furniture, and high-tech amenities.” 18
- “I'm diamond elite too, since we get free upgrades ask for a corner room that views the bay. My view was beautiful” 20
- “Overall, the room was elegant and appointed in the vein of what one would expect from a Fortune 500 boardroom.” 15
- “Rooms are spacious and modern, with luxurious wood furniture and marble finishings in the bathroom.” 4
- “Recent guests said that the decor is nothing to write home about, but that the views from the floor-to-ceiling windows were breathtaking - request a room on a higher floor to truly take advantage of the scenery.” 5
- “Very comfortable with nice and modern décor. Although they called the room an upgrade, it seemed like a very basic room.” 22
- “Reply Share hbooriginalseries • 10mo ago Just left MH. Just left MH. Needs renovation. Musty bathroom. Soft bed. Wonderful views.” 20
- “I'm still dreaming about those brownies at Luce, the sweeping views of the city from our floor to ceiling windows, and the crisp white linens on the bed.” 4
- “The room is spacious. The wall to ceiling windows made the room feel even bigger.” 2
- “At 330 square feet, the standard rooms at the InterContinental aren't much bigger than the average hotel room in San Francisco, but their contemporary design, high-end electronics, and spacious bathrooms make them a good buy, particularly when rates are lower than they are at the nearby W.” 6
- “The large windows give you a lot of light in the room throughout the day and also magnificent views. My room was facing southwest and had good views of the bay and you can see Oracle Park, San Francisco's baseball stadium and the home of the San Francisco Giants.” 17
- “I'm diamond elite too, since we get free upgrades ask for a corner room that views the bay. My view was beautiful https://imgur.com/a/bBqtoJq” 20
- “The corner room is quite impressive at first glance. The hues and finishes are soothing.” 8
- “One of the hotel's best "leisure facilities" is its Bay Terrace, a tranquil outdoor patio offering generous seating options and nice skyline views.” 13
- “My room was small compared to my previous stay in Singapore though spotlessly clean.” 11
- “During my visit, I stayed in a standard room (entry room category). While small, the room was thoughtfully laid-out and equipped with a queen sized bed, a desk, and a lounge chair.” 13
- “The standard rooms are not overly spacious, but considering the amount of time travelers spend in their hotel room this shouldn't matter.” 18
- “In the corner next to the bed and the large floor-to-ceiling windows is a sitting area with a comfortable sofa chair and ottoman and a small table with a few magazines.” 17
- “We went with the Spaghetti Marinara and the Fish Tacos (and a beer to wash it down, of course). The Spaghetti was "just OK", but the Fish Tacos were good (if not overpriced for what were essentially street tacos on blue tortilla).” 15
- “As a consequence, room rates are expensive during the week and during a convention. Fyi, I paid $315 USD per night for my stay, which was clearly overpriced.” 13
- “Extra charges can add up quickly. Parking will set you back $50 per night (previous guests recommend finding alternate parking options at nearby garages to save money), Internet access is $15 per day, in-room movies are $12 and expect to pay $8 or more for a pint of beer or over $10 for a mixed drink in the hotel bar.” 18
- “I also checked if they could upgrade me to a better room, hopefully, a suite and he told me that they upgraded me to a better room on a higher floor. It wasn't a real upgrade, in fact, I had to find out later. As their more expensive "view" rooms face the city and I faced the opposite direction, and it was still a regular room with a Queen bed.” 17
- “Well, it better is, but I already finished the rest of my food already. You also get charged an 18% service charge no matter what. That's pretty steep even though the service is ok but not great for the breakfast prices here.” 17
- “It showed a price of $159/night for a standard room. It was the cheapest hotel available in either the Hotel Collection or Fine Hotels & Resorts category. I have tried countless times before to use my Amex hotel credit, but nights were always beyond $400. I was excited to see a reasonable rate.” 17
- “They did not have a refrigerator, and so we ended up throwing away a quarter of the (very expensive) pizza. Also - they charge for silverware ($4 per setting) to be brought up to the room. Nickel and dime, as I said.” 22
- “(Other than maybe the overpriced drinks at the Top of the Mark) tsg-tsg • 6d ago • Edited 6d ago Man, I stay here often - once a month at least this year - and I love it every time. She definitely shows her age, but I've never had an issue with the service or cleanliness.” 21
- “If you don't bring your own laptop and must use one of the workstations, you will fork out a bunch of money. Every 20 minutes of computer usage costs you $10. Printing on the black and white printer costs you $1.50 per page.” 17
- “Valet service is expensive, but includes in-and-out privileges.” 6
- “I despise the amenity/destination fees but I know it depends on the properties.” 9
- “With that said, if you are looking to book a room on IHG points or use up an IHG Rewards Free Night Award, the InterContinental San Francisco is a great option as you can sometimes find the room for under 40,000 points on nights where it can go upwards of $330 (that's a pretty good value for an IHG point redemption).” 15
- “Given the Bay Area's exorbitant real estate prices, you might expect cramped quarters, but the rooms are surprisingly large and inviting.” 5
- “The trash in my room had not been emptied and overall not worth the money.” 21
- “Also, I am not a fan of the Kimptons in SF so this one just ends up being a last resort. It should be treated as such because while the location is wonderful, there are really no other redeeming qualities of this property. (Other than maybe the overpriced drinks at the Top of the Mark)” 21
- “A call to PC would tell you that it's pretty new and not run down like the MH. Add that they've got really low rates and very nice rooms and you've got a winner.” 12
- “Service at the InterContinental shines, particularly for the price.” 6
- “You won't find the 24-hour butler service on offer at the nearby (and much more expensive) St. Regis, but concierges and the front desk staff remember guests by name and the bell staff and doormen are always at the ready.” 6
- “That said, I have found rates <$200 more than once and for that price, I'd still consider pulling the trigger. It's super dated and while the lobby/common areas are decent the rooms really need work.” 21
- “The rooms are very classic, beds are amazing & the staff are incredible.” 20
- “The hotel had average service, clean rooms, a nice lobby (which seemed to be overrun with local San Franciscans working from the lobby where they could catch the Wi-Fi) and was in a location near some great restaurants and just a short taxi ride to many of SF's biggest tourist attractions.” 15
- “The associates at the lounge were very attentive. They instantly recognized me during my return visits, greeting me by name.” 14
- “Reply Share twocommonwealths • 7d ago Agreed. It is definitely dated/tired, but the staff are lovely.” 21
- “If you wanted to take a cab or uber, their valet / bell hop is incredibly quick too.” 20
- “The staff was very friendly, and I really liked the free bottle of wine I received during check-in.” 17
- “I have been earlier this year and I can agree, it's historically opulent but quite dated and the staff are quite rude and below average” 21
- “With white linens, attentive wait staff, and delectable cuisine, it's easy to see why the restaurant gets so much attention.” 4
- “twocommonwealths • 7d ago Agreed. It is definitely dated/tired, but the staff are lovely.” 21
- “My check-in experience was the most impressive I've had in a long while.” 14
- “Man, I stay here often - once a month at least this year - and I love it every time. She definitely shows her age, but I've never had an issue with the service or cleanliness.” 21
- “The front desk associate was extremely polite but more importantly she was also highly knowledgeable and efficient - spelling out for me all the benefits I had as an IHG Rewards Club Elite member, down to the type of welcome amenity I should be expecting.” 14
- “The accommodations are modern and elegant with excellent service and a sophisticated edge.” 7
- “Yeah, I completely agree. You can't really beat the location of this place right at the top of nob hill, but the service there is horrendous.” 21
- “Everyone was super friendly/nice, but the hotel had some wear on it the last few times I was there.” 16
- “While there's no particular reason families wouldn't feel welcome here, the hotel largely targets business travelers. That said, the large guest rooms and suites are appealing, even if they're a bit far from the most popular kid-friendly sites around town, like Fisherman's Wharf.” 6
- “Service is mixed, on par with other hotels in the city, ranging from friendly n professional to snooty...” 22
- “Agree with your review. Stayed here some years ago. My issue was rude and less than helpful staff - a bit of a surprise for SF.” 22
- “ne, staff is friendly and the hotel's become the talk of the town for good reason.” 18
- “For US standards, the Intercontinental San Francisco is pretty decent and definitely spot on for service. I barely had to flinch and someone was at my side attending to me and it does offer a degree of exclusivity, requiring room key access.” 11
- “While the InterContinental San Francisco offers decent facilities and excellent service, it lacks the wow-factor and does not feel very luxurious.” 13
- “Service is mixed, on par with other hotels in the city, ranging from friendly n professional to snooty... Welcome to Silicon Valley during a boom, were service always nose dives...” 22
- “The spa is staffed by a team of therapists skilled at graciously pampering guests.” 18
- “The staff were all very friendly and professional, and I exceptionally loved how a doorman greeted us each time we entered or exited the hotel.” 4
- “The receptionist greeted me warmly, and I didn't have to ask about the Diamond breakfast benefit or 4pm late check-out.” 8
- “Hotel is in a great location the rooms are a bit worn out, great service, food unimpressive, great views from the top floor.” 7
- “They have a very interesting doorbell system and no physical do not disturb sign, rather a control panel on the inside of the door. We also scheduled housekeeping service, but they were about 20 minutes late and required multiple calls to guest services.” 22
- “Love this hotel and the staff is pretty amazing” 7
- “A handful of guests have complained that the staff is not totally comfortable in their jobs at this point, sometimes forgetting to help carry baggage or failing to answer the phone on a timely basis.” 18
- “Check in at the InterContinental was quick and easy with professional staff who thanked me for my IHG loyalty and offered me a room "upgrade" to a higher floor.” 15
- “The after tea is nice with finger sandwiches, the "happy hour" is amazing. Many many options, as well as drinks.” 7
- “TheBizTaxGuru • 7d ago Yeah, I completely agree. You can't really beat the location of this place right at the top of nob hill, but the service there is horrendous.” 21
- “The elegance and impeccable service of a big international luxury hotel with the soul of an intimately-run boutique property” 19
- “The staff went out of their way to make sure our stay was an enjoyable one - they even left a chocolate masterpiece in our room (which I reluctantly ate later in the day - it was too beautiful to ruin)!” 4
- “Lastly, the night service to refresh the water and provide chocolates was a nice touch.” 22
- “However, it's also a great choice for leisure travelers, as the property is within walking distance to the San Francisco Museum of Modern Art (SFMOMA), the Westfield shopping mall, Union Square and bustling Market Street.” 13
- “The IC on Howard is in a great location near Market for transportation connections.” 20
- “As stone's throw from San Francisco's cultural institutions, the Four Seasons combines modern luxury with a great location.” 19
- “Amazing views from top floors, and a convenient location make it a great hotel to stay in-but the neighborhood can be rough.” 19
- “Located right next to Moscone Convention Center, the InterContinental hotel San Francisco is in an excellent location for both business and fun in San Francisco.” 18
- “After all, it's located in San Francisco's hip South of Market neighborhood.” 5
- “I recently stayed at the Mark Hopkins hotel in SF and while the location and outdoor are beautiful, I've never been more shocked when entering the hotel.” 21
- “The St. Regis is a proper luxury hotel, with amenities worth checking in for and prime SoMA location.” 19
- “A waterfront location, luxe and sustainable, and with a legitimately cool vibe-the City by the Bay finally gets a hotel that ticks all the boxes.” 19
- “And, most (not all, unfortunately) of the bartenders at Top of the Mark are professionals, and it's a superlative location for cocktails, and it's right upstairs.” 21
- “TheBizTaxGuru • 7d ago Yeah, I completely agree. You can't really beat the location of this place right at the top of nob hill, but the service there is horrendous.” 21
- “Hotel is in a great location the rooms are a bit worn out, great service, food unimpressive, great views from the top floor.” 7
- “Yeah, I completely agree. You can't really beat the location of this place right at the top of nob hill, but the service there is horrendous.” 21
- “The hotel is not located in the most lively part of San Francisco. During the day, the streets are populated (though still sparsely) with tourists, students from the nearby Academy of Arts University, and locals who work nearby. Unfortunately after dark and in the weekends, the neighborhood becomes a ghost town, and using ride share apps to get around feels more convenient and safe than walking.” 13
- “When it comes to hotels in San Francisco's downtown near the Moscone Center, InterContinental San Francisco can't be beat. The South of Market (SoMa) location is ideal and it is pet-friendly.” 3
- “The 4-star Intercontinental San Francisco By Ihg is notable for its excellent location nearly 5 minutes' walk from the public park "Yerba Buena Gardens".” 23
- “It has a decent location near the touristy downtown of San Francisco. However, it is not exactly in the best of areas (5th and Howard) and close to the sketchy Tenderloin - so do not wander too far east.” 22
- “Due to its location near the Moscone West Convention Center, on a somewhat dreary stretch of Howard Street in SoMa, the hotel sees mostly business travelers, though just about anyone will find plenty to like about the hotel.” 6
- “We stayed in a corner junior king room #2806 with sweeping views of the San Francisco Bay, downtown Soma (south of market neighborhood) on one side and views of City Hall and the stately McAllister Tower Apartments, formerly the William Taylor Hotel, on the other.” 3
- “Location. It's ultra-convenient for anyone on business in SOMA; the flip side of that is that SOMA is also rife with homelessness.” 19
- “The InterContinental San Francisco is located right next to the Moscone Center, San Francisco's main convention center. Lots of big tech companies like Google and Apple hold events here. That makes the hotel a perfect location as you only have a short walk to the convention center.” 17
- “All in all, the Intercontinental San Francisco is located conveniently and I had a great, restful stay.” 2
- “If you're OK with the location I'd go Mark Hopkins, unless you'll be walking a lot because that hill is...something!” 16
- “I am a vegan that is also gluten free, and not many options, but my partner eats everything. This is a great location. near SF Centre, Market Street. Folsom St. Fair/Dore.” 7
- “The location is beautiful and there's a cable car stop right in front but it's not otherwise super walkable just because of how steep the hill is.” 20
- “The hotel offers stunning views from above and I fear this aspect has been wasted by sandwiching the Club Lounge so close to the ground floor.” 11
- “Reply Share sweetfungus • 1y ago Why? It's in a beautiful location at the top of Nob Hill, it's a classic old hotel (it could use a renovation but it's fine), the Top of the Mark is great, there's a streetcar stop in front, and you feel like you're in Vertigo every time you walk out the front door.” 16
- “SoMa location is great - close to Muni/BART trains without being in touristy Union Square and closer to the many good restaurants in SoMa, Mission, etc” 22
- “With Yerba Buena Gardens, the Museum of Modern Art, Moscone Convention Center, Union Square and the Jewish Museum all within half a mile, you're sure to find something to do within walking distance.” 4
- “The shower will make the entire room wet and "lightly flood."” 21
- “Reply Share hbooriginalseries • 10mo ago Just left MH. Just left MH. Needs renovation. Musty bathroom. Soft bed. Wonderful views.” 20
- “The bathroom was nothing flash, yet in keeping with the overall feel, daubed with beige colours and neural tiles.” 11
- “To the left of it is a shower/tub combo. Unfortunately, the water pressure could be a bit better. I have been in other high-rises on even higher floors with better water pressure.” 17
- “The bathroom was above-average in size, considering I was in space-deprived downtown San Francisco.” 14
- “Reply Share hbooriginalseries • 10mo ago Just left MH. Just left MH. Needs renovation. Musty bathroom.” 20
- “The shower is fine; the water pressure could be better. For some reasons, I was expecting a stand-up shower (modern hotel; modern bathroom?)” 2
- “The bathroom is very spacious.” 17
- “One tiny ass vanity and a small bathroom is a pain in the ass too if you're with a companion” 21
- “The bathroom is nice, although the placement of the toilet by the large windows is odd.” 2
- “Plus my included breakfast was too busy and small space on my weekend stay to get a table without a wait.” 21
- “Inside, the cool colors, ornate grappa-centric bar, and an esteemed restaurant make it feel sleeker than more historic InterContinentals around the country.” 6
- “Meanwhile, the contemporary American cuisine served at the hotel's Michelin-star rated restaurant garners praise as well.” 5
- “Luce Restaurant offers exceptional breakfasts.A platter of fresh berries and yogurt is perfect for a calorie conscious diner ($8) or try the scrumptious breakfast buffet for $25 per person.” 18
- “The whole buffet well, is spread across one single table. There aren't many choices as you can imagine, but they do offer congee which is a nice touch.” 8
- “In fairness it can be very inexpensive and I will visit then. They got in a new buffet breakfast that is better than what they were offering before.” 21
- “The normal English breakfast offerings (eggs, bacon, sausage, beans, etc) were ample and if you don't mind me saying, I did more than one circuit around the bain maries. The quality of the selections was superb and the coffee a winner.” 11
- “Chef Dominique Crenn of France creates a scintillating menu using fresh produce and organic meats.” 18
- “Comments Section ApplicationHot4546 • 9d ago In fairness it can be very inexpensive and I will visit then. They got in a new buffet breakfast that is better than what they were offering before.” 21
- “We were back at Bar 888 for breakfast where we went with the Haas Avocado and Scrambled Farm Egg Toast ($23) and the Classic French Toast ($20). Both plates were delicious.” 15
- “As far as food choices, the offerings were a minimal spread both in the evening and the morning and incomparable to my recent stays in Asia. Breakfast was a DIY affair that could have been an out-take from any hotel or motel.” 11
- “The food selection during evening cocktails was pretty modest but they offered some items from the Michelin-starred Luce downstairs such as mini sliders during the night I visited.” 14
- “Standouts include a delicately poached white halibut and for dessert, a dark berry and meringue Pavlova.” 13
- “There was a decent spread consisting of standard breakfast fare such as scrambled eggs, bacon, sausages, cereal, pastries and fruits but I was pleasantly surprised that the lounge staff even offered a few special items on a pass-around basis.” 14
- “The breakfast is amazing.” 7
- “For just myself I had to shell out just a little bit under $50 to get a two-egg breakfast, a ham & cheese croissant, coffee and orange juice. Quite expensive for just one person.” 17
- “The grand lobby opens onto a trendy bar and the award-winning Luce Wine Restaurant, one of the best dining venues in the Bay Area.” 13
- “The Intercontinental San Francisco provided us a spacious King Corner room, as well as a lovely scrumptious brunch at Luce, however, as always, all opinions are my own.” 4
- “One of the best things about InterContinential San Francisco is Luce Restaurant. The one star Michel restaurant, with Chef Daniel Corey overseeing the kitchen, is a consistent winner in my book.” 3
- “The award winning Luce Restaurant is also on the ground floor, though I do find its location to be a little strange (which appears to just be a separated section in the hotel lobby).” 2
- “While the InterContinental San Francisco offers decent facilities and excellent service, it lacks the wow-factor and does not feel very luxurious. There's nothing really exciting about the decor, the rooms, nor the location, except for the Michelin star restaurant (which I highly recommend).” 13
- “Hotel is in a great location the rooms are a bit worn out, great service, food unimpressive, great views from the top floor.” 7
- “Plus, the higher floors offer stunning views of the San Francisco Bay or the city skyline and sell for a premium, naturally.” 6
- “Convenient to Yerba Buena cultural center, Metreon, the Westfield Mall, Chinatown, and Moscone Center, it is a decent fit for tourists and business travelers alike. There are excellent views over the San Francisco skyline from the hotel hallways and guest rooms.” 22
- “Personally, I find the skyline a little more interesting. Rooms are the same otherwise. But, that's mostly just a preference thing at that point.” 16
- “foodporncess • 1y ago It's been a few years but I used to stay there nearly monthly and have had both views many times. It's been a few years but I used to stay there nearly monthly and have had both views many times. Both are great it's just more like do you prefer water view or not.” 16
- “It's been a few years but I used to stay there nearly monthly and have had both views many times. Both are great it's just more like do you prefer water view or not.” 16
- “Entering my room for the first time, I was greeted with panoramic views of the famous San Francisco skyline thanks to the floor-to-ceiling windows that cut across two sides of the room!” 14
- “Floor-to-ceiling windows afford most guest rooms a beautiful view.” 5
- “To me, the beds are magic - I never sleep better in a hotel than here.” 21
- “- Very comfortable beds: four down pillows; a thick down comforter and duvet cover” 6
- “Our room featured a king bed with a wonderfully comfortable Beautyrest Black mattress.” 3
- “I'm still dreaming about those brownies at Luce, the sweeping views of the city from our floor to ceiling windows, and the crisp white linens on the bed.” 4
- “Beds are extremely comfortable and ensure a great night's sleep.” 18
- “I'm sad to hear this. It's super dated and while the lobby/common areas are decent the rooms really need work.” 21
- “Can't get much closer than that! Although the Intercontinental is in the center of the action, the street seemed relatively quiet and we couldn't hear any outside noise in our hotel room.” 4
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- 8 sources carry no publication date, so we cannot tell how current they are.
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How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
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Everything quoted on this page.
- 21Intercontinental Mark Hopkins Review : r/ihghotelsresortsreddit.comForum thread2026-08-26Current32 quotes used
“Aside from the incredible history and a few stellar career employees, it's in desperate need of a refresh.”
Read originalreddit.com - 9Is it worth extending a staycation at Intercontinental SF ...reddit.comForum thread2025-12-08Recent1 quote used
“I despise the amenity/destination fees but I know it depends on the properties.”
Read originalreddit.com - 20Which IC in San Francisco is better? : r/ihghotelsresortsreddit.comForum thread2025-11-15Recent13 quotes used
“The rooms are very classic, beds are amazing & the staff are incredible.”
Read originalreddit.com - 16InterContinental San Francisco - Skyline View or West Side ...reddit.comForum thread2025-05-08Recent9 quotes used
“Agree with the other, this intercontinental started to see its aged, little worn in the common area, facilities and the room.”
Read originalreddit.com - 6InterContinental San Francisco Reviewoyster.comReview site2024-08-11Ageing12 quotes used
“Inside, the cool colors, ornate grappa-centric bar, and an esteemed restaurant make it feel sleeker than more historic InterContinentals around the country.”
Read originaloyster.com - 2Intercontinental San Francisco, California — Hotel Reviewtravelupdate.comReview site2023-10-10Ageing8 quotes used
“The hotel and services are phenomenal and the room was comfortable. I was able to get some good sleep and wake up to exceptional views.”
Read originaltravelupdate.com
More in San Francisco
All San Francisco hotels →Cozy, well-lit rooms with city-view balconies a short walk from Davies Symphony Hall.
Luxurious, spacious historical suites in a prime San Francisco waterfront location.
High-floor rooms feature massive windows with sweeping views from Sutro Tower to the Golden Gate Bridge.
High-rise Financial District rooms starting on the 38th floor with panoramic city and bay views.
Unmatched airport convenience and silent, view-filled rooms make for a premier layover.
A Financial District tower with views of the Bay and Coit Tower, comfortable beds, and easy access to Chinatown.
