$
Hyatt Place Salt Lake City/Downtown/The Gateway
Spacious downtown hotel with walkable access to local sights, large walk-in showers, and complimentary breakfast.
Exceptional · Deep coverage · read from 0 sources · 0 traveler insights
86
RoomExpert Score
Exceptional
The verdict
Who's travelling?
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Read it your way
This downtown hotel offers convenient lodging within walking distance of Salt Lake City dining and attractions. Guests appreciate the spacious room layouts, modern showers, and helpful check-in staff. However, multiple visitors report disturbances from loud air conditioners and traffic, as well as minor hardware issues like room safes that do not close properly. 149
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The walkable downtown location provides easy access to nearby restaurants, Temple Square, and City Creek Center. 9
- Rooms are spacious and modern with floor-to-ceiling windows, minifridges, and large stand-up showers with accessible controls. drawn from the full read
- Staff members at check-in deliver warm greetings and handle arrivals efficiently. 3
The catch
- Opinions on the free breakfast vary, with some families loving the morning convenience and ongoing coffee refills, while others call the morning spread mediocre. 13911
- Sleep comfort is debated, as some guests describe the beds as comfy while others report unsupportive pillows, soft mattresses, and stiff sheets. drawn from the full read
Who it's for
- — Travelers exploring downtown on foot
- — World of Hyatt points redeemers
- — Families wanting an outdoor pool and free breakfast
Skip it if
- — Light sleepers bothered by loud air conditioners
- — Guests who prioritize premium bed linens and mattresses
How to book
With points
Bookable with World of Hyatt points. We have not priced this property yet.
Book with us
Score breakdown
How the 86/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92read from 1 source · Deep coverage
Location
92read from 1 source · Deep coverage
- “I can highly recommend this location to you. You are right downtown and close to a lot of attractions like Temple Square, The Gateway (Outdoor Shopping Mall), and the sports arena. Everything is within walking distance.” 9
- “And for the Salt Palace it's easily the best location to be at since the lobby is directly connected to it.” 12
Room
90read from 1 source · Deep coverage
- “Loved the charming smell and spacious lobby! Super clean and modern room near restaurants and light rail.” 8
- “I was even impressed with our room size (with some mild views that were not lost on me). 2 queens, a bath shower, an extra pull-out couch, desk, wet bar, and connecting room made it feel like we basically had a 2-bedroom apartment.” 13
Service
91read from 1 source · Deep coverage
Bed & Sleep
88read from 1 source · Deep coverage
Value
87read from 1 source · Deep coverage
- “3 comments Hyatt Regency Denver Downtown Review: Nice but Overpriced? Just a shout out: Hyatt House/Place Downtown Tampa really pulled out all the stops on customer service and I highly recommend it.” 12
- “Hyatt place flushing for 12k-15k points during the us open is an incredible deal when rates are typically $700+.” 11
Where it is, how to reach it
55 N 400 W
Salt Lake City, Utah
84101 USA
Details checked 2026-09-04
Where it sits
Hyatt Place Salt Lake City/Downtown/The Gateway and the 6 other hotels we cover in Salt Lake City. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Punches above its peers
Beats what $ usually buys
Scores 4 points above the modest median of 82, across 178 hotels in the same bracket. In Salt Lake City it sits 1 point below the local median of 87.
Price bracket
$
Modest
- This hotel
- 86
- Bracket median
- 82
- Index median
- 88
Based on 178 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 2 mentions
- 1 mention
- 1 mention
- 1 mention
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Value
81
Room
66
Bathroom
65
Service
62
Noise
59
Bed & Sleep
55
Food
48
Location
8
View the 73 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Location15 mentions
- “Hyatt Place Gateway is a Hyatt Place but location is great and lots of nearby restaurants/shopping.” 5
- “For me, some twelve years into WOH, having stayed in Hyatt properties around 2-3 hundred room nights, mostly free but occasionally paid or points plus cash, Hyatt Place is by far our go-to brand. They are located conveniently in decent safe neighborhoods near airports and interstate exits, serving us both for air travel and road trips.” 11
- “About a third of the time I have chosen HP because I want to get out extremely early next day for the airport or highway before breakfast has even started or I grab coffee and a banana on my way out. I still get free parking and the convenient location.” 11
- “I can highly recommend this location to you. You are right downtown and close to a lot of attractions like Temple Square, The Gateway (Outdoor Shopping Mall), and the sports arena. Everything is within walking distance.” 9
- “And for the Salt Palace it's easily the best location to be at since the lobby is directly connected to it.” 12
- “I still get free parking and the convenient location.” 11
- “I stayed at the regency in SLC in March. Such a beautiful property with amazing views. Location is also amazing.” 5
- “For example HR downtown Chicago is a couple thousand rooms and they obviously can't fill the place up year round so it's only tier 3 but it's a great location and value and nicely kept up.” 11
- “The Hyatt Place was conveniently located just off of the 15 freeway (on a large hill), next to an outlet mall (the Outlets at Traverse Mountain).” 1
- “And for the Salt Palace it's easily the best location to be at since the lobby is directly connected to it. So if you can afford it, go for it.” 12
- “The rooms are nice and you won't be able to beat the location but if I was picking where to stay downtown I'd probably go with Le Meridien.” 12
- “Aubrea's cheerful service and the spacious rooms made our family gathering truly special. The location was ideal!” 8
- “Don't miss out on the chance to experience the best of Salt Lake City from a location that truly puts you at the center of it all.” 3
- “I was just checking out Le Meridien! Thanks! Mag-reply I-share Ok_Palpitation4582 • 2 buwan ang nakalipas Enjoy! It's a great location!” 5
- “I found the Hyatt Place Salt Lake City/Downtown/The Gateway with a good rate.” 9
Value6 mentions
- “HR restaurants are not really our thing. I usually find them disappointing, generic, and wildly overpriced.” 11
- “3 comments Hyatt Regency Denver Downtown Review: Nice but Overpriced? Just a shout out: Hyatt House/Place Downtown Tampa really pulled out all the stops on customer service and I highly recommend it.” 12
- “If that's your travel style, wouldn't Hyatt House be better? Generally, bigger rooms, bigger refrigerators and if you have status, usable kitchens for the same points/price as a Hyatt Place.” 11
- “The Hyatt Place Salt Lake City/Lehi moved up to a Category 2 at the end of March 2023 where it now costs 8,000 points a night for a standard booking, which is still an excellent deal.” 6
- “Hyatt place flushing for 12k-15k points during the us open is an incredible deal when rates are typically $700+.” 11
- “I have had terrible bargain fails, staying in a nightmarish "award winning" Rodeway in Glendale, CA with burned out lights and no hot water!” 11
Food15 mentions
- “I will say, at Hyatt House Frankfurt Eschborn in Germany, the free breakfast was German enough that this issue didn't apply. GREAT European coffee along with other local stuff that covered our needs with just enough foreign panache.” 11
- “Breakfast is for free at this property and you can choose from a variety of hot and cold breakfast items, like their breakfast sandwiches. I loved the sandwiches and had them every morning, just delicious.” 9
- “Mar | Muntanya is also pretty good, but there are definitely better restaurants downtown if you're up to venturing out.” 12
- “I realize the buffet breakfast is not true restaurant quality and won't suffice if that's the preference. It is not and will never be. For my non discriminating family, it's usually good enough.” 11
- “-They had your standard free bfast that my kid and the rest of the fam loved. The coffee was available way beyond bfast hours, too. Everything was refilled instantly.” 13
- “GREAT European coffee along with other local stuff that covered our needs with just enough foreign panache. I only need a little panache and this met the bar.” 11
- “For me as a globalist, it's the personal touches that I enjoy staying at a Hyatt. Being addressed by name or just saving a table at breakfast when I'm with my family on vacation goes a long way.” 11
- “The great thing about the Regency is that it's one of few Hyatts left with a club lounge. Drinks and snacks for most of the day and a nice spread for breakfast.” 5
- “Mar Muntanya in the Hyatt is one of my favorite restaurants in town though.” 12
- “It's a typical Hyatt Place buffet and I know lots of folks think it's awful but it had plenty of things I like and I was more than satisfied with my meal.” 4
- “My main complaint about Hyatt Places is that their free breakfast is just adequate enough that I don't bother going out for better breakfast.” 11
- “For us non globalist laypeople the free breakfast in the morning is just too good value to pass up, even if it is worse than a breakfast I could make at home- food is food and there's always an option to eat less if planning to save room for a bite while on vacation.” 11
- “I will say, at Hyatt House Frankfurt Eschborn in Germany, the free breakfast was German enough that this issue didn't apply. GREAT European coffee along with other local stuff that covered our needs with jus” 11
- “Breakfast was sad and quite depressing, but sufficient for basic needs. I would recommend eating elsewhere.” 7
- “Amazing hospitality and fresh breakfast! Staff genuinely cared about my bike race. Definitely will return!” 8
Service15 mentions
- “Fantastic service and comfy beds. The outdoor pool was a hit with the kids after a day of exploring!” 8
- “If you go toward Park City (40 min drive) beautiful city btw the Hyatt Centric over there is also nice but IMO due to the rooms not as great as Regency.” 5
- “Fingers crossed they are as welcoming. It just goes to show that really good hospitality can mean so much to someone's memorable vacation.” 13
- “The staff exceeded my expectations, making early check-in effortless.” 8
- “Amazing hospitality and fresh breakfast! Staff genuinely cared about my bike race. Definitely will return!” 8
- “I was promptly assisted and given a room, even though I arrived at about 11 AM and check-in wasn't technically until much later in the day. But as I was lugging ski gear around this was greatly appreciated.” 4
- “The staff exceeded my expectations, making early check-in effortless. Clean, quiet room, and delicious breakfast!” 8
- “The front desk staff member was very friendly, and quickly thanked me for my loyalty and told me that I'd been upgraded to a room on a higher floor with a view of the Traverse Mountain area.” 1
- “I often show up at Hyatts late and dirty and tired and they welcome me like the Queen of England. "Hello, Ms. Dunwichit. Thank you for being an Explorist. Please enjoy some free water! You look like you need it!"” 11
- “From the moment you step through the doors, you're greeted by a warm and inviting atmosphere and a professional staff dedicated to making your stay seamless.” 3
- “Service was decent, and their fitness center & pool were enjoyable.” 7
- “Check-In was easy and quick and they recognized my Diamond Level with Hyatt Gold Passport and offered me either a complimentary drink or extra points.” 9
- “I would expect hotel staff to be better trained in these eventualities, since a 5-mile shuttle is a key part of their value proposition. There's really no excuse for dropping the ball here.” 7
- “Aubrea's cheerful service and the spacious rooms made our family gathering truly special. The location was ideal!” 8
- “One caveat was that their shuttle service was abysmal, broken during my entire stay, and only certain associates knew about their backup plan of a third party service.” 7
Room9 mentions
- “The room is definitely showing its age. The side table by the couch is quite banged up.” 4
- “As someone who spends way too much time at fairly mediocre Hyatt Places visiting family (Hello, Melbourne/Palm Bay/Orlando/Tampa), just getting a microwave in the room at a Hyatt House is like being on a different planet.” 11
- “I can highly recommend that you try to get one of this four corner rooms per level. The room numbers are X01, X02, X26, and X27. For example on the fourth floor, it would be the rooms 401, 402, 426 and 427. These rooms seem to be a bit more spacious than the other once and have a nicer layout.” 9
- “The only downside was that the room didn't let in much light. That's just as well given the hot sun.” 2
- “Loved the charming smell and spacious lobby! Super clean and modern room near restaurants and light rail.” 8
- “I couldn't believe that he had no list of what rooms were being utilized and, had I not been there, would have just entered my room with his card key. This is SO not cool.” 4
- “Each room is designed to be a spacious sanctuary providing ample room to unwind and recharge after a long day of sightseeing or meetings.” 3
- “I was even impressed with our room size (with some mild views that were not lost on me). 2 queens, a bath shower, an extra pull-out couch, desk, wet bar, and connecting room made it feel like we basically had a 2-bedroom apartment.” 13
- “I was even impressed with our room size (with some mild views that were not lost on me).” 13
Noise4 mentions
- “While the traffic outside on Highway 89 was busy, we couldn't hear it indoors.” 2
- “While guests generally appreciate this lodging option's convenient downtown location in Salt Lake City, some recent visitors describe their rooms as noisy because of loud air conditioners, traffic or other guests.” 14
- “The elevator lobby on the third floor, where my room was and the hallway were in good shape.” 4
- “Got stuck in the elevator for an hour last year. But other than that, it's decent.” 12
Bathroom5 mentions
- “The bathroom, also, was pretty much what I expected. I love how consistent Hyatt is with the design of its Hyatt House and Hyatt Place brands. The two are pretty similar, but one benefit of the Hyatt House is that the sink and mirror were inside a larger bathroom rather than out in the living room (as is usually the case at Hyatt Place).” 2
- “The bathroom was nice and the water and pressure in the shower was good.” 6
- “But the worst of it was the sink. I don't know how well this shows up in the photo but it was quite chipped down to the base layer. It worked fine, which was the main thing, but it was not a good look.” 4
- “The shower stall was nice and large and there was a good-sized shelf in case you bring your own toiletries.” 4
- “While most of the area had good lighting, the light in the bathroom was far too weak. I had no need to close the door but it would have felt positively cave-like had I done that.” 4
View2 mentions
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- 4 sources carry no publication date, so we cannot tell how current they are.
Ask about Hyatt Place Salt Lake City/Downtown/The Gateway
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
0
Editorial
0
Blogs & sites
0
Video reviews
0
Podcast segments
Breadth
0
Depth
0
Freshness
96
Watch this hotel
We keep reading Hyatt Place Salt Lake City/Downtown/The Gateway. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
3 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 14 cited sources▾
Everything quoted on this page.
- 5Hyatt SLC : r/hyattreddit.comForum thread2026-07-17Current7 quotes used
“Hyatt Place Gateway is a Hyatt Place but location is great and lots of nearby restaurants/shopping.”
Read originalreddit.com - 12Has anyone stayed at the Hyatt Regency downtown? ...reddit.comForum thread2025-05-09Recent9 quotes used
“And for the Salt Palace it's easily the best location to be at since the lobby is directly connected to it.”
Read originalreddit.com - 11Unpopular Opinion: Hyatt Place is the best brand in ...reddit.comForum thread2024-02-16Ageing24 quotes used
“For me, some twelve years into WOH, having stayed in Hyatt properties around 2-3 hundred room nights, mostly free but occasionally paid or points plus cash, Hyatt Place is by far our go-to brand. They are located conveni…”
Read originalreddit.com - 4Lodging Review: Hyatt Place Salt Lake City Airport2btraveling.netReview site2024-01-17Ageing11 quotes used
“The room is definitely showing its age. The side table by the couch is quite banged up.”
Read original2btraveling.net - 13SLC Hyatt Place exceeded our expectationsreddit.comForum thread2023-09-01Ageing7 quotes used
“Fingers crossed they are as welcoming. It just goes to show that really good hospitality can mean so much to someone's memorable vacation.”
Read originalreddit.com - 6Hyatt Place Salt Lake City/Lehi Reviewpointswithacrew.comReview site2023-03-30Ageing3 quotes used
“Wifi is complimentary in the lobby and in the guest rooms for World of Hyatt members. The speed doesn't register as anything amazing but I never had a problem getting anything done while using it.”
Read originalpointswithacrew.com
Showing 6 of 14 cited · 0 read
1/3
More in Salt Lake City
All Salt Lake City hotels →DoubleTree Suites by Hilton Hotel Salt Lake City Downtown
$$
All-suite downtown hotel offering spacious rooms with dark woods, an on-site bistro, and a free airport shuttle.
Hilton Garden Inn Salt Lake City Downtown
$
A practical downtown base near the airport offering comfortable beds and fast Wi-Fi next to a Starbucks.
Hilton Salt Lake City Center
$
Downtown hotel with spacious suites, on-site dining at Spencer's for Steaks and Chops, and an airport shuttle.
Hyatt Regency Salt Lake City
$$
Upscale downtown base with stunning views, though in-room lighting and service can vary.
Kimpton Hotel Monaco Salt Lake City
$$
A 1924 downtown hotel featuring Bambara restaurant in a former bank lobby and a fee-free pet policy.
The Grand America Hotel
$$
An opulent downtown retreat with exceptionally spacious rooms, plush beds, and massive marble bathrooms.
Browse hotels like this