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Hyatt Palm Springs
All-suite hotel in downtown Palm Springs with private balconies facing the San Jacinto Mountains.
Strong · Deep coverage · read from 0 sources · 0 traveler insights
70
RoomExpert Score
Strong
The verdict
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Hyatt Palm Springs offers all-suite accommodations right on Palm Canyon Drive, putting visitors steps from downtown dining and attractions. Guests appreciate the large room layouts and private balconies looking out on the San Jacinto Mountains. However, the aging property shows significant wear, and guests frequently report issues with dated bathrooms, carpet cleanliness, and weak air conditioning. 911134
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests consistently praise the central location on Palm Canyon Drive, within walking distance of downtown restaurants, bars, and the Palm Springs Art Museum. 15420
- Private balconies provide scenic views of the San Jacinto Mountains and the pool area. 9136
- The on-site restaurant earns positive marks for dishes like pistachio crusted Pacific salmon and griddled day boat scallops. 20
The catch
- While some guests report a quiet night's sleep on comfortable king beds, others complain that the double beds feel like twin beds with wear on the headboards. 1411
- Award travelers highlight great point redemption value, whereas cash guests balk at paid stay resort fees with no discernible benefits. 4912
Who it's for
- — Downtown Palm Springs walkers
- — Guests seeking mountain view balconies
- — Points redeemers
Skip it if
- — Travelers bothered by aging and outdated rooms
- — Guests frustrated by resort and valet parking fees
- — Anyone needing ice-cold air conditioning
Seen on camera
24 moments · 3 videos · Hyatt Palm Springs
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The main highlight of the bedroom is the view from the private balcony. From the fifth floor, the views are fantastic an…”
youtube.com2:04“they were able to find one across the hall that faced the mountains which still a nice view especially if you're not fro…”
youtube.com2:02“this is out the back patio of the main part of the resort where you'll have your Sunset Bar this is my grab-and-go pizza…”
youtube.com11:17“After checking in at the front desk, the path from the lobby to the hotel room isn't straightforward.”
youtube.com0:46“Okay, let's take a look at this two queen beds view room with balcony. It's very spacious and apart from the two queen b…”
youtube.com1:29“There's complimentary coffee and tea, a mini bar with a range of items for sale, complimentary reusable water bottles, b…”
youtube.com1:40“We did have an issue with the shower where the water would run extremely hot without access to cold water. They sent som…”
youtube.com2:08“Here's a view of the balcony. Just know that the lights on the balcony were on all night and would shine through the gap…”
youtube.com2:30“While lunch was okay, some of the breakfast dishes were oh so delicious. I absolutely love their shakshuka egg dish as w…”
youtube.com3:02“They offer a Mediterranean inspired menu and the interior is beautiful and thoughtfully designed. There's an indoor and…”
youtube.com3:11“When we went they were still getting situated and wait time for food could be a bit long.”
youtube.com3:23“The Thompson Palm Springs is a category 6 hotel, meaning you need on average 25,000 points to book one night, which is g…”
youtube.com6:52“they also have a Sunrise Terrace there that had nice views over the sunrise side of the resort that's all on floor numbe…”
youtube.com11:39“For our room, we booked a two queen room using points, and I was genuinely surprised by how spacious it was. At around 5…”
youtube.com1:07“One nice touch is the fancy bath products from luxury designer Balmain.”
youtube.com1:47“I also want to point out the excellent customer service we experienced during our stay. Guests are encouraged to text a…”
youtube.com2:15“spa, guests can enjoy a range of indoor and outdoor treatments, along with amenities such as a sauna, cold plunge, and a…”
youtube.com7:23“We dined there on our first night and found the ambience casual and relaxing. That said, experiences may vary, but one c…”
youtube.com10:00“I ordered the chicken katsu, which was quite tasty, though the portion size was on the smaller side.”
youtube.com10:15“For dessert, we used our voucher for the Tia Sundae, which was excellent.”
youtube.com10:21“Since the Thompson Palm Springs had just opened when we stayed there, there were some hiccups here and there, like the h…”
youtube.com5:39“In terms of cost, Grand Hyatt Indian Wells Resort in Villas is a category 6 property when redeeming points, which is wha…”
youtube.com10:32“brand new televisions really nice blues and kind of nice colors that didn't feel dated by any means so they've really pu…”
youtube.com1:33“sadly no more Club Lounge but nice to get free breakfast in the restaurant the hotel's restaurant in the morning”
youtube.com11:47Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
With points
Bookable with World of Hyatt points. We have not priced this property yet.
Book with us
Score breakdown
How the 70/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
72read from 1 source · Deep coverage
Location
92read from 1 source · Deep coverage
- “The hotel has a fantastic location on Palm Canyon Drive which means you're within walking distance of everything downtown. That includes many restaurants, bars, the Palm Springs Walk Of Stars, Marilyn Monroe statue and much more.” 15
- “Location: Excellent. It's centrally located on Palm Canyon Drive, so you're walking distance to many restaurants, bars and other attractions like the Palm Springs Art Museum, Marilyn Monroe statue and the Walk of Stars.” 4
Room
71read from 1 source · Deep coverage
- “The main highlight of the bedroom is the view from the private balcony. From the fifth floor, the views are fantastic and really highlight the resort's beautiful grounds.” 12:04
- “The suite room area was the best part of this room. Large and spacious - with its own TV, couches, and balcony access - this was the perfect place to hang-out or entertain.” 14
Service
77read from 1 source · Deep coverage
Bed & Sleep
75read from 1 source · Deep coverage
Value
69read from 1 source · Deep coverage
- “Per the below, rooms can run $417.34 a night, so redeeming 12,000 points can be a great value. On this redemption, I was able to get 3.48 cpp!” 14
- “As a category 3 property, booking an award stay can provide excellent value, especially if booking in the summer because nearly every single night from June 1 to September 30 is currently priced at the off-peak rate and so only costs 9,000 points per night.” 4
Where it is, how to reach it
285 North Palm Canyon Drive
Palm Springs, California
92262-5525 USA
Details checked 2026-09-04
Where it sits
Hyatt Palm Springs and the 5 other hotels we cover in Palm Springs. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Trails its peers
Falls short of what $ usually buys
Scores 12 points below the modest median of 82, across 178 hotels in the same bracket. In Palm Springs it sits 11 points below the local median of 81.
Price bracket
$
Modest
- This hotel
- 70
- Bracket median
- 82
- Index median
- 88
Based on 178 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
Ask for
- 6 mentions
- 2 mentions
Avoid
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
Bed & Sleep
77
Room
73
Bathroom
71
Value
71
Service
62
Food
43
Location
34
Noise
5
View the 209 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
Location38 mentions
- “ally liked our stay and the location of the Thompson Palm Springs.” 17
- “3 pang reply 3 pang reply Iba pang mga reply 1 pang reply 1 pang reply LDRedditBeforeU • 3 taon ang nakalipas It definitely shows its age. It definitely shows its age. It's old, but the location is great and the rooms are large.” 18
- “Good location as well. It's a nice neighborhood, lots of good jogging routes.” 18
- “And its location - right in the middle of Palm Springs - is great if you are planning to be in the area.” 18
- “I may be frugal, but at the same time, I was fine with MY room and the location in regards to the downtown area was pretty handy.” 10
- “The property is somewhat dated and I certainly wouldn't have wanted to pay the $250+ per night that some other guests were paying, but it's in the perfect location for exploring downtown Palm Springs.” 15
- “The only reason to stay here is the location.” 4
- “LDRedditBeforeU • 3 taon ang nakalipas It definitely shows its age. It's old, but the location is great and the rooms are large.” 18
- “Why has this property been allowed to languish? Its in such a great location and PSP is booming.” 3
- “The hotel is surrounded by gorgeous views of the San Jacinto Mountains and is close to many Palm Springs attractions.” 6
- “On North Palm Canyon Drive, the main downtown thoroughfare, the Hyatt is a great launching point for all that sunny Palm Springs has to offer.” 9
- “The hotel has a fantastic location on Palm Canyon Drive which means you're within walking distance of everything downtown. That includes many restaurants, bars, the Palm Springs Walk Of Stars, Marilyn Monroe statue and much more.” 15
- “Out of season, you can't give those rooms away raxreddit • 3 taon ang nakalipas It's fine for us. It's dated for sure, but the location is right in downtown, walkable to everything.” 18
- “Enough activities within walking distance that a car is not essential if you are new to PS, guests are more social and mingle than you might expect, which is a plus.” 6
- “Reply Ariel, this is definitely a great place to stay. We didn't have to worry about driving during our stay because everything was within walking distance.” 20
- “The location is excellent in the middle Palm Springs. But yes, the shabbiness shows. Not what I expect from Hyatt.” 10
- “I stay a few times a year to visit family and have tried all the rooms from king to the vip suite and can say that the cabana suite and regular rooms are fine they are definitely dated but for the downtown location can't beat it.” 18
- “Alternatively we'd stay at Hyatt Regency Orange County. It's YMMV. Location can hardly be beat. Rooms are big, junior suites actually, this hotel being formerly a HR Suites hotel, like the one in Atlanta..” 3
- “I loved the hotel's location in Downtown Palm Springs. There was no effort involved walking to restaurants, businesses, and retail shops along Palm Canyon Drive.” 20
- “dated, but great location in downtown and service.” 18
- “Palm Springs visitors enjoy staying at the Hyatt Palm Springs because of its friendly, efficient staff and downtown location.” 16
- “The location to all of the downtown activity is superb.” 3
- “Located in the heart of downtown Palm Springs, this luxury hotel offers great service, comfortable (if dated) accommodations, and a range of other amenities that cater to travelers.” 13
- “Great location and room size and pet friendly. Perfect for families.” 18
- “other than that, we really enjoyed our stay in late Dec 2023. dated, but great location in downtown and service.” 18
- “Location: Excellent. It's centrally located on Palm Canyon Drive, so you're walking distance to many restaurants, bars and other attractions like the Palm Springs Art Museum, Marilyn Monroe statue and the Walk of Stars.” 4
- “The hotel was in a good location to take her for walks, so she enjoyed that.” 15
- “Downtown Palm Springs seems to be making a comeback; the location is only going to get better.” 12
- “The hotel's location and ambiance allowed us to experience downtown Palm Springs as a peaceful getaway.” 11
- “As shown on the map, the hotel is perfectly situated for exploring downtown Palm Springs. Bordered by E Alejo Road to the north and W Baristo Road to the south, with S Palm Canyon Drive at its heart, this area is walkable and filled with restaurants and attractions.” 11
- “For what we paid for our suites I was so mad at their lack of compassion or the lack of offers to make it right. Also stayed in Feb. Yes great location and basic for a cat 1-4 award.” 4
- “g Palm Desert area incredibly relaxing. There are fantastic restaurants nearby, along with the shops at El Paseo shopping district, which are absolutely worth a visit.” 1
- “No_Shelter_1313 • 3 taon ang nakalipas It's ok, I've been to worse. It's fine if it's for a night or 2, the location makes up for it and I did it to check off a brand.” 18
- “The Hyatt Palm Springs is strategically situated in the bustling downtown area, surrounded by a myriad of restaurants, shops, and entertainment venues. The hotel's chic, modern design is from a different time in the desert, with a large atrium that hosts the city's major events each year. Location is clearly one of the best features of this hotel.” 13
- “Location in a tourist downtown that has little to offer besides t-shirt stores and just so so eateries.” 10
- “The Hyatt Palm Springs is far from being an aspirational property that's worth traveling to in its own right. However, we very much enjoyed Palm Springs and the Hyatt is in the perfect location for visiting the city.” 4
- “The property is in an excellent location downtown, so you're within walking distance of all kinds of attractions, restaurants, bars and stores.” 4
- “Out of season, you can't give those rooms away Mag-reply I-share Iba pang mga reply Iba pang mga reply raxreddit • 3 taon ang nakalipas It's fine for us. It's dated for sure, but the location is right in downtown, walkable to everything.” 18
Service35 mentions · 3 filmed
- “Location can't be beat, staff are super friendly, and the on-site restaurant is quite good.” 18
- “The breakfast staff members were always friendly though.” 15
- “The staff was nice to us both times.” 18
- “I asked the front desk if the property has club lounge and the front desk was confused. The person kept trying to correct me that lounge is not free since they are talking about poolside cabana as lounges.” 18
- “Breakfast was fine and service was friendly as has been noted.” 3
- “Our check-in experience wasn't particularly good and we didn't really need any help from the front desk after that other than to check out.” 15
- “The staff seemed busy dealing with the front desk's congestion, so we didn't feel the need to complain about this issue. That said, the staff wasn't rude or unkind. They were generally friendly throughout our stay.” 11
- “The front desk was very busy, and there didn't seem to be a noticeable dedicated World of Hyatt line. But it didn't matter, because the line went fast, and we were quickly helped.” 19
- “The front desk agent hadn't been particularly helpful when checking in as we had to ask where the parking garage was and what the breakfast policy was for those with Globalist status.” 15
- “With good staff, a decent restaurant, and nice pool, the Hyatt Palm Springs delivers in terms of services.” 10
- “Mountain view rooms with NO obstructions (don't stay on the street side),lux pool and on site gym, great gay friendly room services - no questions about needing more and more towels.” 6
- “Fortunately, no one was in the bathroom at the time. We immediately messaged the front desk but received no reply. Visiting the desk directly, we found it overwhelmed with guests dealing with technical check-in issues, resulting in a long wait.” 11
- “Service: Service was OK. The front desk agent when checking in wasn't particularly helpful, but the restaurant staff in SHARE were always very friendly.” 4
- “Check-In was easier than eating a piece of pie (and I think it took less time too).” 20
- “While the cleaning itself was satisfactory, the aging facilities impacted the overall sense of cleanliness.” 11
- “brand new televisions really nice blues and kind of nice colors that didn't feel dated by any means so they've really put a lot of money into this Resort” On camera51:33
- “But it didn't matter, because the line went fast, and we were quickly helped. We were warmly greeted, and thanked for our Hyatt Globalist status, as well as informed on the spot that we had been upgraded to a Penthouse Suite.” 19
- “They offer a Mediterranean inspired menu and the interior is beautiful and thoughtfully designed. There's an indoor and outdoor seating area with views of the pool and the staff were super kind and friendly.” On camera173:11
- “First and foremost, I think it's safe to say that Hyatt Regency Indian Wells punches way above its weight; I would compare it to a property like the Waldorf Astoria at La Quinta in terms of service, upscale desert luxury, and treatment of elites.” 19
- “Palm Springs visitors enjoy staying at the Hyatt Palm Springs because of its friendly, efficient staff and downtown location.” 16
- “The staff was definitely the highlight of my stay.” 20
- “The Hyatt Regency is great. Stayed there about a year ago. Really nice facility and nice rooms.” 18
- “Service was barely existent. The whole vibe/feeling was very off here.” 4
- “Overall service was friendly, helpful, and polished. Bonus: Staffers will even drop you within three miles of hotel in the house Rivian free of charge and the couple times we requested the car, it was available.” 7
- “Check-in was fast and easy (as expected). I was thanked for my loyalty, told of the parking options, and then handed by room key.” 14
- “The living area was a great space, the kind of place you just wanna kick off your shoes and hang out. It was warmly lit, clean and comfortable.” 19
- “The staff are helpful and nice and don't put up an attitude.” 18
- “The staff was nice to us both times. I'd probably give it a 3-3.5.” 18
- “I also want to point out the excellent customer service we experienced during our stay. Guests are encouraged to text a dedicated number for any questions or requests, and in our experience, the response time was impressive.” On camera12:15
- “The staff from the G.M. down is entirely new (in the last 6 months) with the exception of a few front desk people. The good news is they seem to be hands on.” 3
- “Service at both the restaurant and pool was spot-on, too.” 7
- “Front desk staff was helpful & housekeeping delivered extra pillows and water.” 3
- “Besides the distracted desk agent at check in, I did not find the staff to be particularly friendly or hospitable.” 12
- “Great location and room size and pet friendly. Perfect for families. Rooms feel dirty and dated but the first two pros overcame that for me and my family.” 18
- “Rooms feel dirty and dated but the first two pros overcame that for me and my family.” 18
Value27 mentions · 2 filmed
- “tcspears • 3 taon ang nakalipas It's old, has lots of deferred maintenance, and service is meh... It's old, has lots of deferred maintenance, and service is meh... they're the only Hyatt in town, and like you said, it's packed and expensive during peak season.” 18
- “The Hyatt Palm Springs does charge a resort/destination fee. This is waived for Globalist members, but it is something to be aware of.” 10
- “The private balconies and pool area have mountain views worth the price of admission, but some travelers may balk at the dual resort _and _valet parking fees.” 9
- “As a category 3 property, booking an award stay can provide excellent value, especially if booking in the summer because nearly every single night from June 1 to September 30 is currently priced at the off-peak rate and so only costs 9,000 points per night.” 4
- “Nice room size, great views of the mountains on west side, but Shabby, overpriced, tired old hotel in a honky-tonk tourist downtown loaded with t-shirt stores and junky overpriced souvenir outlets.” 10
- “The vip suite however is not worth it at all so save your money and go for the cabana or executive suite.” 18
- “High cash prices for what you get, although Palm Springs is an expensive hotel market and so this isn't an issue solely afflicting the Hyatt Palm Springs.” 4
- “The Thompson Palm Springs is a category 6 hotel, meaning you need on average 25,000 points to book one night, which is great value, especially given its higher price points.” On camera176:52
- “The Hyatt Palm Springs is a pet-friendly hotel and their pet fee is $30 per day. With us staying six nights, we should have been charged a $180 pet fee which is very high.” 15
- “One reason I booked a points stay was to avoid the $20 resort fee. I hate resort fees. And it is quite a stretch to call the Hyatt Palm Springs a resort.” 12
- “In terms of cost, Grand Hyatt Indian Wells Resort in Villas is a category 6 property when redeeming points, which is what we did. Depending on your travel days, you can get excellent value using points.” On camera110:32
- “Points Value: Very good. No matter whether you're booking during off-peak, standard or peak dates, you should pretty consistently get at least 2cpp of value.” 4
- “Per the below, rooms can run $417.34 a night, so redeeming 12,000 points can be a great value. On this redemption, I was able to get 3.48 cpp!” 14
- “The rates are 🤡 - $400-$500 a night for the base rooms” 18
- “The property is certainly dated and paid rates can get very high for a hotel I wouldn't class as particularly special.” 4
- “For what we paid for our suites I was so mad at their lack of compassion or the lack of offers to make it right.” 4
- “I must have gotten lucky because despite it being 100+F outside in the day, it was perfectly fine inside with the AC. It's old, has lots of deferred maintenance, and service is meh... they're the only Hyatt in town, and like you said, it's packed and expensive during peak season.” 18
- “$22 resort fee on paid stays with seemingly no discernible benefits for that fee.” 4
- “Keep in mind this is a classic atrium style hotel and you won't be disappointed. Is a good value for the free credit card night” 18
- “Resort fee?? What resort amenities? like none.” 10
- “As a Hyatt Category 5 hotel, the property was redeemable for 20,000 points per night for a [pre-taxes and fees] CPP of 1.7, which was great for a Hyatt redemption.” 19
- “Granted I only paid $140 after taxes and fees, and being Globalist I got free breakfast too which I thought was great compare to some other higher end Hyatts.” 18
- “As a Hyatt Globalist, I have had the pleasure of staying in numerous Hyatt properties worldwide, and my recent stay at the Hyatt Palm Springs provided a lot of value on an expensive weekend during the Indian Wells tennis tournament.” 13
- “Since valet is included in the destination fee, it did get backed up on the weekend, so allow extra time.” 7
- “Hyatt badge at around 130$ is a good value.” 3
- “In terms of value, it's difficult to not be entirely happy with the stay. Hard to do better than 15,000 for a hotel asking $500+ (but should we care that much about value?).” 10
- “Considering the above factors, the hotel fell slightly short of expectations for its price.” 11
Bathroom14 mentions · 2 filmed
- “Bathrooms feature giant walk-in showers and D.S. & Durga bath products, and be sure to check the wardrobe drawers for some super plush black slippers you won't want to take off.” 7
- “rooms are dated, very dark, brown, small balcony, I don't like the set up of the bathroom.” 3
- “Given the tiny tub, they really should do away with it entirely and replace it with a nice shower.” 10
- “The property's physical plant is lacking - literally falling apart in places. Bathroom very janky.” 18
- “We did have an issue with the shower where the water would run extremely hot without access to cold water. They sent someone to fix it, but he was only able to tweak the temperature a little bit. Still too hot for our kids to take a shower.” On camera172:08
- “The ample bathroom (marble with excellent lighting) was situated between the two rooms.” 20
- “The bathroom was probably quite luxurious when the hotel first opened, but now felt dated. A single vanity and standard bath tub with an old shower head.” 12
- “The bathroom was a good size, having lots of counter space both sides of the sink, as well as a separate mirrored shelf area.” 15
- “Walking into the bathroom also shows you how much the Hyatt Palm Springs needs a facelift. For a hotel asking $500 per night, this isn't anything close to what you would expect (then again, the Days Inn was asking $400 for the night before, so I maybe I need to reevaluate).” 10
- “One nice touch is the fancy bath products from luxury designer Balmain.” On camera11:47
- “The bathroom was standard, it was clean but somewhat outdated.” 14
- “The master bathroom was huge, not only did it house the room's closet, but it had a "his and hers" sink vanity, a large bathtub, a shower with a rain shower head, and of course a toilet hidden behind a wall.” 19
- “The bath tub was chipping and could stand to be updated. The toilet also ran at random times.” 12
- “The hotel had a bathtub with shower. The shower had surprisingly good water pressure considering the hotel is fairly dated.” 15
Room60 mentions · 8 filmed
- “It doesn't seem like they're doing a great job with the general upkeep of the property either, although that might depend on which room you end up in.” 4
- “While the bathroom and general dusting were adequately handled, the older fabric sofa had visible stains that made sitting directly on it uncomfortable.” 11
- “The main highlight of the bedroom is the view from the private balcony. From the fifth floor, the views are fantastic and really highlight the resort's beautiful grounds.” On camera12:04
- “The beds are definitely not up to Hyatt standards, the room stank like mildew and didn't feel clean.” 4
- “Upon check-in, I was greeted with wine and cheese and upgraded to a gigantic suite (larger than a standard suite) with a private balcony, offering breathtaking views of the San Jacinto Mountains.” 13
- “The living area of the suite is appointed nicely, but the furnishings do show both age and wear.” 10
- “The suite room area was the best part of this room. Large and spacious - with its own TV, couches, and balcony access - this was the perfect place to hang-out or entertain.” 14
- “The air conditioning wasn't great either. For starters, there was something up with the thermostat because even when setting the temperature to 64° it felt more like 70-72°.” 15
- “Here's a view of the balcony. Just know that the lights on the balcony were on all night and would shine through the gaps of the curtains, so the room is not very dark.” On camera172:30
- “The room balcony is lovely, even if the chair in this particular one seriously needs replacing. I enjoyed some time out in the warm, dry desert air after sunset, the evening punctuated by the low buzz of a vibrant downtown.” 10
- “The bedroom was small, as were the beds. But they were clean and comfortable.” 14
- “Maybe they did give me a more beat up room. Would be good to know not all of them are this worn.” 10
- “The suite felt a little dated, but it was clean and spacious.” 4
- “On the opposite side of the room was a long shelving unit and wall-mounted TV. There were several decorative elements as well that were a nice touch.” 15
- “The AC is basically nonexistent in the bedroom part of the cabana suite. I've stayed there a bunch, but only had the cabana suite last October and was sweating buckets every night...” 18
- “they also have a Sunrise Terrace there that had nice views over the sunrise side of the resort that's all on floor number five” On camera511:39
- “The living room also led to an outdoor balcony with a clean and well-maintained ambiance, offering a pleasant view of downtown Palm Springs.” 11
- “Noise from the balcony was minimized due to the layout, where sound needed to travel through the living room before reaching the bedroom. This meant a quiet night's sleep, even while others enjoyed downtown late into the night.” 11
- “Cabana Suite. It's a strange layout entering the bedroom area, but maybe this room has been somewhat renovated?” 18
- “Nice mountain view off the back balcony.” 3
- “Since the Thompson Palm Springs had just opened when we stayed there, there were some hiccups here and there, like the hot water issue I mentioned earlier, long wait times for food, balcony lights that stay on all night, and the sewage smell that would come and go.” On camera175:39
- “rooms are dated, very dark, brown, small balcony, I don't like the set up of the bathroom.” 3
- “As mentioned above, we entered our room from outside. It was initially surprising to see that rather than entering the living room, the door opened straight into the bedroom. That had a comfortable king bed and a chair in one corner.” 15
- “But they were clean and comfortable. However, there was no hiding this room was showing its age was in need of a refresh.” 14
- “The other great feature of this room was the balcony. It was large and had perfect views of the strip and the surrounding Palm Springs area.” 14
- “I stayed there last year and my room, while on the same side as yours was and basically the same room, was up on what I think was a higher floor and was really nice.” 10
- “Another curious design choice is that there was no work area in the suite. Both the living room and bedroom were a good size, but for some reason they've decided not to provide a desk and office chair.” 15
- “The suite was equipped with two flat screens TVs, cell/device charging ports, fridge, iron, coffer maker, hair dryer, safe, wireless Internet and the softest bed you can imagine (Hyatt Plush Grand Bed).” 20
- “After checking in at the front desk, the path from the lobby to the hotel room isn't straightforward.” On camera170:46
- “Great location and room size and pet friendly. Perfect for families.” 18
- “I was told that most of the rooms now have new mattresses. My room did on both stays and it made a huge difference.” 3
- “The master bedroom area, like the rest of the room, was large, warmly lit, and clean. We found the bed to be comfortable and the pillows to have the exact right minimum amount of firmness.” 19
- “The room was clean, so that was good. But in a nutshell, it was the most poorly maintained Hyatt I have ever stayed in, and actually reminded me a bit of either (i) Clarion Hotels I stayed in while in college 20+ years ago” 3
- “Bedroom curtain was very visibly torn” 3
- “The hotel's large all-suite rooms have a multi-room layout that's great for families, and the business-friendly facilities make the hotel a solid choice for travelers attending conferences or meetings.” 9
- “I had my worst ever hotel experience at this hotel in January. Among many other things, I found a blunt on the floor next to the bed in my room.” 10
- “Having a leather sofa in a hot area destination like Palm Springs was a poor choice as it got very sticky when sitting there for more than a few minutes at a time.” 15
- “Pink marble bathrooms add a dash of old-school luxury, and the room decor is modern with a retro twist -- think 1960s-inspired florals.” 9
- “I could not be more disappointed in a hotel. There was a stench in the rooms that smelled like sewage. We switched rooms, the stench was in every room on that floor.” 4
- “Okay, let's take a look at this two queen beds view room with balcony. It's very spacious and apart from the two queen beds, there's also a seating area which is great when traveling with kids.” On camera171:29
- “The balcony, like the rest of the suite, was large and well furnished with a small table and chairs, two loungers, and a single "smoker's chair".” 19
- “The floor in our room was filthy and clearly hadn't been vacuumed in some time. Crumbs everywhere all over the carpet, and the bathroom tile absolutely covered in long dark hair.” 18
- “Overall, we were happy with our stay at the Hyatt Palm Springs. We enjoyed our suite even though it had a few areas for improvement.” 15
- “The 2 Double Beds Suite offered 600 square feet of space with a distinct living area separated from the bedroom-a key reason we would consider returning to this hotel.” 11
- “That meant the bedroom could get a little warm at night. Although the suite wasn't perfect, it was clean and had plenty of space (it's 606 sq ft).” 15
- “here's the main bedroom nice king bed there a little alarm clock right there with some charging ports in there” 5
- “There's complimentary coffee and tea, a mini bar with a range of items for sale, complimentary reusable water bottles, bathroes and slippers, and some beautiful and unique decor details.” On camera171:40
- “The biggest complaint I have is that the room was not super clean or well maintained. There was a dried liquid spilled across one wall.” 12
- “As the name of its former incarnation as the Hyatt Regency Suites suggests, it's an all-suite hotel. That means that even if you don't have Globalist status, Suite Upgrade Awards or the desire to book a standard or premium suite with points, you'll end up in a more spacious room than you might otherwise expect to get.” 4
- “My upgraded suite was very dated but huge, featuring a plush king-sized bed, a separate living area with a sofa bed, a wet bar, and a spacious bathroom.” 13
- “Now the less good: the furniture in the room is so beat up and stained as to be borderline inappropriate to use for guests.” 3
- “The view from the balcony was awesome. We had a direct view of the HyTides Waterpark and Mt. San Jacinto beyond that.” 19
- “Spacious suites no matter what room type you book.” 4
- “Overall all the furniture just looked incredibly old and not maintained.” 3
- “For our room, we booked a two queen room using points, and I was genuinely surprised by how spacious it was. At around 550 square feet, it's noticeably larger than most standard, quote unquote, entry-level hotel rooms I've stayed in.” On camera11:07
- “Of the four suites currently open, the corner Alejo suite is tricked out with a full living room, vinyl record player, and dining area plus a ridiculously giant balcony with views of both the mountains and town, a perfect perch for catching events like Palm Springs Pride or the holiday-themed Festival of Lights parade.” 7
- “The spacious, suite accommodations cater to larger groups, but the lackluster decor earned a few disapproving remarks from visitors.” 16
- “Award stays provide excellent value and getting a suite no matter which room type you book is uncommon.” 4
- “The room could have been just a tick cleaner when I checked in.” 3
- “There were a couple of curious design decisions - the suite didn't have any kind of desk and office chair to work from, while there was a leather (or perhaps faux-leather) couch which got very sticky in February, so I dread to think of how sticky it'd get in the summer even with the A/C on.” 4
Food28 mentions · 5 filmed
- “Jan, I am with you. The food was an enormous part of why we loved this hotel so much. In addition, we had the opportunity to try a thing here and there outside the hotel. Everything was delicious.” 20
- “The breakfast menu offers a decent selection of items.” 10
- “The Globalist Breakfast in the restaurant was good (Salmon Eggs Benedict) and I was pleased with the bartenders this afternoon.” 3
- “Signature restaurant Lola Rose Grand Mezze is just the new addition Palm Springs needed: a gorgeous and glam indoor-outdoor space with a massive bar, large-format art, and a luxe living room-esque lounge giving Soho House vibes with lots of soft seating, brass accents, groovy light fixtures, and towering shelving lined with books, sculptures, and knick knacks.” 7
- “🙂 Reply You are right about the dessert. You are right about the dessert. You kind of feel sorry to break the precious decoration and patterns. But, it was so good that I forgot about the appearance fast.” 20
- “The restaurant does a good job for breakfast but there maybe times on weekends when you have to wait because they are still short staffed.” 3
- “Breakfast is served from 8-11am every day. I always love when we can have a later breakfast at hotels for a couple of reasons.” 15
- “I tried a different breakfast entrée every morning of our stay and all of them were tasty.” 4
- “For dessert, we used our voucher for the Tia Sundae, which was excellent.” On camera110:21
- “Employees were always smiling and eager to help. Waiters discussed their favorite dishes from the menu.” 20
- “And while Los Angeles may be drowning in new modern mezze-style Mediterranean eateries, Lola Rose's menu feels firmly fresh for the desert (which likely accounts for the crowds and yes, you'll probably need a reservation for dinner most nights of the week right now).” 7
- “What a stunning hotel! That pool and the breakfast are simply awesome.” 20
- “We dined there on our first night and found the ambience casual and relaxing. That said, experiences may vary, but one common review is a long wait time, and ours reflected that. Despite a large social gathering that took place, it took nearly an hour for our food to arrive.” On camera110:00
- “While lunch was okay, some of the breakfast dishes were oh so delicious. I absolutely love their shakshuka egg dish as well as their pancakes.” On camera173:02
- “I was going to order another dessert but the waitress suggested the chocolate ganache cake. It was so good! I am glad she intervened.” 20
- “Free Breakfast: Our breakfast benefit meant my wife and I could each get a free breakfast entrée and a drink. Our breakfast benefit meant my wife and I could each get a free breakfast entrée and a drink. There's a good selection of breakfast options and all were tasty.” 4
- “Dining SHARE: This is where breakfast was served. I think they offer lunch and dinner as well as a bar, but we only ever ate breakfast there. All the different breakfasts we ordered were very good.” 4
- “The food was an enormous part of why we loved this hotel so much. In addition, we had the opportunity to try a thing here and there outside the hotel. Everything was delicious.” 20
- “Do you understand why the restaurant was my favorite part of the hotel?” 20
- “The first meal of the day was served at the Shade Restaurant. In here, I experienced some of the best service in the hotel.” 20
- “We opted to eat at the Weekend breakfast buffet at Citrus Café, where breakfast was complimentary courtesy of our Globalist benefit. The buffet spread was larger than I expected, with all kinds of breakfast options.” 19
- “You'll be in close proximity to everything Palm Springs has to offer, from the ever-growing restaurant scene to design and vintage shops to the impressive art museum, while having access to a fun-but-not-raucous pool scene and an excellent Mediterranean restaurant onsite.” 7
- “Normally, the Hyatt Palm Springs also offers the HooDoo Cocktail Bar and Restaurant. It was unfortunately closed during my stay. I did enjoy lunch out in its exterior dining area the next day.” 10
- “When we went they were still getting situated and wait time for food could be a bit long.” On camera173:23
- “All our breakfasts tasted great and included plenty of food. The only element I didn't care for as much was the bacon. That was far too crispy for my liking, but I know some people like it that way and so that's just down to preferences rather than being an actual problem.” 15
- “Free Breakfast: Our breakfast benefit meant my wife and I could each get a free breakfast entrée and a drink. There's a good selection of breakfast options and all were tasty.” 4
- “sadly no more Club Lounge but nice to get free breakfast in the restaurant the hotel's restaurant in the morning” On camera511:47
- “Complimentary breakfast was available each morning, as usual for Globalists, but overall food quality wasn't great.” 13
Bed & Sleep4 mentions
- “The bed was delicious. My husband even said good bye to the bed minutes before we checked out. We slept like rocks.” 20
- “My sheet had a hole in it. And the mattress was completely broken down on one side (which lead to difficult sleeping).” 12
- “My mattress was super comfortable however and the ac at least works properly.” 18
- “This meant a quiet night's sleep, even while others enjoyed downtown late into the night. Although the headboard of the bed appeared somewhat unhygienic, making it uncomfortable to lean back against, the mattress was supportive, and the overall atmosphere was calm and relaxing.” 11
Noise2 mentions
View1 mention
- “I was quite surprised. We did have a room at the back overlooking the mountains, and the view was nice.” 10
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about position on the floor.
- 9 sources carry no publication date, so we cannot tell how current they are.
Ask about Hyatt Palm Springs
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-04.
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
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Everything quoted on this page.
- 11[Hotel Review] Hyatt Palm Springs Hotel - Alice Januaryalicejanuary.comReview site2024-12-04Ageing13 quotes used
“While the bathroom and general dusting were adequately handled, the older fabric sofa had visible stains that made sitting directly on it uncomfortable.”
Read originalalicejanuary.com - 9Hyatt Palm Springs - Oyster Hotel Reviewsoyster.comReview site2024-08-11Ageing8 quotes used
“The building is set far enough from the street so that traffic noise is not an issue.”
Read originaloyster.com - 18How bad is the Hyatt Palm Springs?reddit.comForum thread2024-02-16Ageing46 quotes used
“Location can't be beat, staff are super friendly, and the on-site restaurant is quite good.”
Read originalreddit.com - 13Hyatt Palm Springs Reviewjacksonjetsetting.comReview site2023-04-18Ageing6 quotes used
“Upon check-in, I was greeted with wine and cheese and upgraded to a gigantic suite (larger than a standard suite) with a private balcony, offering breathtaking views of the San Jacinto Mountains.”
Read originaljacksonjetsetting.com - 10Review: Hyatt Palm Springs - A Hotel In Need of a Faceliftmilestomemories.comReview site2022-04-30Ageing25 quotes used
“The Hyatt Palm Springs does charge a resort/destination fee. This is waived for Globalist members, but it is something to be aware of.”
Read originalmilestomemories.com - 4Hyatt Palm Springs: Bottom Line Reviewfrequentmiler.comReview site2022-03-31Ageing30 quotes used
“Internet: Very good. We didn't have any problems with download and upload speeds and Zoom calls worked fine too.”
Read originalfrequentmiler.com
Showing 6 of 20 cited · 0 read
1/4
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