Hyatt House Scottsdale/Old Town
An Old Town base offering budget-friendly suites, comfortable beds, and complimentary breakfast off Scottsdale Road.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Hyatt House Scottsdale/Old Town provides budget-friendly suite accommodations with easy access to Old Town. Guests appreciate the comfortable beds with fancy linens, living areas with mounted flat-screen TVs, and upbeat front desk service. However, reviewers note that the older property shows its age in the hardware, and some standard rooms and bathrooms feel small. 418314
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Reviewers consistently praise the front desk staff for being upbeat, professional, and efficient during check-in. 3
- The beds earn high marks for their comfort and fancy linens, while living areas feature around 50-inch mounted flat-screen TVs. 4
- Guests also appreciate the convenient location right off Scottsdale Road for easy access to Old Town shopping and dining. 13614
The catch
- While many guests enjoy the complimentary morning meal and praise the French toast and coffee, others find the breakfast not very impressive and consider the food a letdown. 13
- Opinions also differ on the bathrooms, where some highlight remodeled marble and modern rolling shower doors, while others note the bathrooms are small. 4
Who it's for
- — Old Town Scottsdale visitors
- — Hyatt points redeemers booking suites
- — Short-stay travelers wanting budget-friendly rooms
Skip it if
- — Travelers bothered by older hardware showing its age
- — Guests who prioritize large, spacious bathrooms
Seen on camera
12 moments · 3 videos · Hyatt House Scottsdale/Old Town
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“our little sink area here. Pretty cool. You have a backlit vanity mirror. Another quartz countertop, a little bit darker…”
youtube.com6:32“In here, would you take a look at this? Very nice. Very modern-looking shower. There's the air vent, of course, the comm…”
youtube.com6:46“try this rice and beans how do you find it it's good really good very authentic taste Mexican taste to it”
youtube.com21:12“They hooked us up. This here is the King Suite. So, I guess they said, "Hey, you know what? We don't have a lot of guest…”
youtube.com1:32“So, I have a few of my bags here. This is the living room area and it has a nice LG flat screen TV mounted here. I would…”
youtube.com1:42“Would you take a look at that nice giant bed? Ooh, fancy linens. You really do get what you pay for.”
youtube.com4:43“but I did like how they kept the old elevator doors I really liked these from the old design of the hotel so it's a litt…”
youtube.com5:03“love the bathroom with all of the gray marble Everything feels a lot brighter in here if you look at my old video everyt…”
youtube.com9:42“shower tub combo there and then a separate toilet area not a gigantic bathroom though I found that most Suites really ju…”
youtube.com9:55“here is going to be a look at our view so we were overlooking kind of the desert escaped roof here pretty cool shot”
youtube.com11:05“okay guys let's give this a try our oyster as you can see it's not as big as I thought it'll be but it looks like a a re…”
youtube.com18:50“this junior suite does have a king bed has lots of plugs next to the bed all the latest charging USBC that sort of thing…”
youtube.com10:10Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
Score breakdown
How the 80/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
85- “The remodeled bathroom was beautiful, and we really enjoyed the high-quality hygiene products, including the shampoo and soaps.” 6
- “In here, would you take a look at this? Very nice. Very modern-looking shower. There's the air vent, of course, the commode. And the shower, it's got those cool, modern rolling roller doors with the tempered glass.” 46:46
Food
90Location
93Noise
92- “I reached out to the hotel before arriving and shared my concerns about the noise from nearby clubs. They were really understanding and accommodating about it, and made sure I had a quiet room.” 3
- “but I did like how they kept the old elevator doors I really liked these from the old design of the hotel so it's a little nod to the Past” 175:03
Room
84Service
85- “The customer service was the best by far; I ended up extending my stay and only paying about $100 for another night, instead of the advertised $700 for the room we were staying in.” 13
- “The service at the Grand Hyatt was excellent! They were attentive, friendly, and always ready to help with recommendations or special requests.” 6
Bed & Sleep
84- “The bed was incredibly comfortable, and while no welcome gifts were given, we were offered a prickly pear margarita upon arrival.” 6
Where it is, how to reach it
Details checked 2026-09-10
Where it sits
Hyatt House Scottsdale/Old Town and the 17 other hotels we cover in Scottsdale. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
On par with what $ usually buys
Scores 2 points below the modest median of 82, across 404 hotels in the same bracket. In Scottsdale it sits 6 points below the local median of 86.
- This hotel
- 80
- Bracket median
- 82
- Index median
- 86
Based on 404 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 80 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “For our short stay found room to be comfortable as well as breakfast being a step up from HP.” 3
- “HP East Moline / Quad Cities - 4/10. The front desk was a bit rude, and the property is outdated. I also found minor stains in the room.” 13
- “The TV was incredibly old and tiny, barely facing the bed or a couch. Dust everywhere.” 13
- “I was pleasantly surprised when I checked into my one-bedroom apartment. It was the perfect size with all the furnishing needed for me to move back to Arizona comfortably.” 1
- “They hooked us up. This here is the King Suite. So, I guess they said, "Hey, you know what? We don't have a lot of guests today and we're going to hook you up today, get you a little upgrade." And wow, what an upgrade.” On camera41:32
- “The beds, sofa and chairs all show the lower quality of budget type hotel.” 16
- “There was also a huge closet that is big enough to put a pack and play in (Although it was open to the sink area so the light situation might be an issue.)” 14
- “However you look at it, 8,000 Hyatt points a night for a suite is hard to beat!” 14
- “Andaz Scottsdale (GoH) - 9/10. I was upgraded to a junior suite, which was amazing.” 13
- “While all the standard suites were sold out (understandable for Valentine's Day), they did upgrade our view, and we loved it! Our King Room with a Courtyard View was spacious and well-designed, featuring a single pullout sofa and a charming coffee bar.” 6
- “HH Cypress/Anaheim (2x stays) - 5/10. I stayed in a one-bedroom suite, but it was outdated.” 13
- “HR Milwaukee - 3/10. This Hyatt property is hands down the worst I've ever stayed in. I was in a standard room that was outdated and small. The TV was incredibly old and tiny, barely facing the bed or a couch. Dust everywhere.” 13
- “The Seabird (2x stays, 1x GoH) - 9.5/10. My personal favorite Hyatt. I was upgraded to an oceanfront room, which was absolutely breathtaking.” 13
- “But the guest room has an odd layout. The second bedroom is small. There is no separate sitting area for the main room (bedroom).” 16
- “The room was immaculately cleaned, and it had a modern and artsy vibe.” 13
- “I was upgraded to an oceanfront room, which was absolutely breathtaking.” 13
- “So, I have a few of my bags here. This is the living room area and it has a nice LG flat screen TV mounted here. I would estimate that's around probably about 50 in or so which is super nice.” On camera41:42
- “The TV was incredibly old and tiny, barely facing the bed or a couch.” 13
- “HR Milwaukee - 3/10. This Hyatt property is hands down the worst I've ever stayed in. I was in a standard room that was outdated and small.” 13
- “this junior suite does have a king bed has lots of plugs next to the bed all the latest charging USBC that sort of thing nice new fresh art on the wall and that TV does swivel from either side lots of areas to sit down to in case you're entertaining guests” On camera1710:10
- “We felt truly welcomed, which made our experience even more enjoyable. We absolutely loved the Courtyard view! I considered requesting a fire pit room since suites weren't available, but I'm so glad I stuck with the Courtyard view.” 6
- “The room with two queen beds was fine, but I would prefer a king bed and a suite.” 7
- “The room was comfortable with a partial ocean view.” 13
- “HH Cypress/Anaheim (2x stays) - 5/10. I stayed in a one-bedroom suite, but it was outdated. The property is older, and the pool is under renovation. It's not in the most convenient location either.” 13
- “In fact, there was a suite with one king bed available. Although the suite isn't much larger than the single room, we were much happier with the set up of the suite.” 7
- “our little sink area here. Pretty cool. You have a backlit vanity mirror. Another quartz countertop, a little bit darker in color.” On camera46:32
- “In here, would you take a look at this? Very nice. Very modern-looking shower. There's the air vent, of course, the commode. And the shower, it's got those cool, modern rolling roller doors with the tempered glass.” On camera46:46
- “shower tub combo there and then a separate toilet area not a gigantic bathroom though I found that most Suites really just do not have big bathrooms see me complain about that a lot on the channel I know it's first world problems but it is something I point out” On camera179:55
- “Carpet, door hardware and bathroom all show their ages.” 16
- “The remodeled bathroom was beautiful, and we really enjoyed the high-quality hygiene products, including the shampoo and soaps.” 6
- “love the bathroom with all of the gray marble Everything feels a lot brighter in here if you look at my old video everything felt very dark in there it needed a big renovation so it was cool to see” On camera179:42
- “HR St Louis @ The Arch - 6.5/10. The location is fantastic, but the standard rooms are a bit small.” 13
- “The location was wonderful, although it's right off Scottsdale Road, which can be a bit busy.” 13
- “Hyatt House is located within a 10 minute walk of Old Town Scottsdale which gives you access to tons of restaurants, bars, shops and galleries!” 14
- “The location is prime next to Balboa Island, and there are many great food options in the surrounding area.” 13
- “Hello all, Just to wrap up, I just had my 1 night stay at the Hyatt Place. The location was great.” 3
- “The location is fantastic, but the standard rooms are a bit small.” 13
- “The hotel is located at the Southeast side of Scottsdale Old Town. It is fairly convenient to visit most of the part of Scottsdale Old Town area on foot.” 16
- “Hotel is far enough from old town etc - so I would suggest either waymo/lyft/uber combo to get around - off hours waymo ridiculously cheap or get a car - honestly not really anything walking distance.” 10
- “With its prime location near some of the best dining and shopping in Phoenix, plus a perfect mix of relaxation and activities, the Grand Hyatt Scottsdale is a fantastic choice for your next family or couples getaway.” 6
- “HR Orange County - 6.5/10. This average Regency hotel has a renovated side and an unrenovated side (the south and north towers). I stayed here because of its great location near Disneyland.” 13
- “Hyatt House Scottsdale/Old Town is a great place to stay during a trip to Scottsdale, Arizona thanks to its location, budget-friendly rooms, complimentary breakfast and a renovation in 2019.” 18
- “The location is incredibly convenient from LAX, especially if you're flying southwest. It's just a 5-10 minute walk from the airport.” 13
- “Rooms are nice and modern but nothing grand.” 10
- “Check in was quick and pleasant, and I was offered free beverages (including beer) due to my Platinum status (don't be too impressed - Platinum status is the lowest tier Hyatt status - it's fairly worthless most of the time).” 14
- “Would you take a look at that nice giant bed? Ooh, fancy linens. You really do get what you pay for.” On camera44:43
- “I stayed here because of its great location near Disneyland. However, I strongly advise against using the shuttle service. It takes hours to get there unless you decide to camp out and wait in the morning.” 13
- “The customer service was the best by far; I ended up extending my stay and only paying about $100 for another night, instead of the advertised $700 for the room we were staying in.” 13
- “The property is older, and the pool is under renovation. It's not in the most convenient location either. The front desk staff was friendly, though.” 13
- “The breakfast was great, and the front desk staff was helpful.” 13
- “The property and rooms are clean, the front desk is attentive, but parking is a bit of a hassle since it's in a parking garage across the street.” 13
- “The front desk and valet are always great and attentive.” 13
- “HP East Moline / Quad Cities - 4/10. The front desk was a bit rude, and the property is outdated.” 13
- “The hotel is older and the hardware shows its age, but overall very clean, comfortable, and the staff is top notch- efficient, professional and upbeat.” 3
- “The staff at the front desk is very accommodating.” 13
- “The service at the Grand Hyatt was excellent! They were attentive, friendly, and always ready to help with recommendations or special requests.” 6
- “giving you plenty of time to settle in, shake off the travel fatigue, and start exploring the hotel's modern amenities. Our friendly and attentive staff is dedicated to ensuring your arrival is smooth, seamless, and completely hassle-free.” 8
- “The front desk was a bit rude, and the property is outdated.” 13
- “The customer service is excellent, but there's a lack of a pool.” 13
- “The staff at breakfast room did a good job to keep up with the food and the cleaning.” 16
- “The staff at the front desk is very accommodating. I'd recommend it for short stays in LA.” 13
- “Food selection is quite limited compared to other grand clubs.” 10
- “"For a relaxing stay during your golf holiday in Arizona you will find everything you need at HYATT House. The wonderful spa, pool and dining facilities are coupled with comfortable and luxurious rooms."” 18
- “For our short stay found room to be comfortable as well as breakfast being a step up from HP.” 3
- “The breakfast selection was somewhat limited, but everything was absolutely delicious, with a selection of fresh fruit, pancakes, eggs, bacon, sausage, toast, bagels, and pastries.” 6
- “To help you start your day on the right foot, enjoy a delicious breakfast that provides the perfect fuel for your Arizona adventures.” 8
- “The French toast breakfast is an absolute must-order; it's an absolute 10/10.” 13
- “The coffee was good (as always).” 7
- “The Grand Hyatt Scottsdale is in a prime location, surrounded by some of Phoenix's best restaurants. With shopping and dining just a short walk away, everything you need is close by.” 6
- “The breakfast at the restaurant is always great (lattes are a 10/10).” 13
- “okay guys let's give this a try our oyster as you can see it's not as big as I thought it'll be but it looks like a a really fresh one so this is one of our chef's special let's give it a try very good very fresh and the cilantro and the lemon juice and I don't know what exact what's the other one but some a little bit of some tomato Pine chopped tomato and really good so I like it” On camera1118:50
- “The food was fresh, there was available seating, and the areas were clean.” 7
- “However, the food is a major letdown. There have been numerous complaints about the new restaurants, and the breakfast, in particular, is not very impressive.” 13
- “M the carne asada is very tender and it's just that has that authentic you know taste right honey it's like almost like a street tacos M but you know it's more like fancy restaurant type of syrup but the taste excellent” 11
- “I reached out to the hotel before arriving and shared my concerns about the noise from nearby clubs. They were really understanding and accommodating about it, and made sure I had a quiet room.” 3
- “but I did like how they kept the old elevator doors I really liked these from the old design of the hotel so it's a little nod to the Past” On camera175:03
- “The bed was incredibly comfortable, and while no welcome gifts were given, we were offered a prickly pear margarita upon arrival.” 6
- “here is going to be a look at our view so we were overlooking kind of the desert escaped roof here pretty cool shot” On camera1711:05
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about floor level.
- Nothing reliable said about building or wing.
- Nothing reliable said about position on the floor.
- Noise rests on 2 sources — too thin to rely on.
- 12 sources carry no publication date, so we cannot tell how current they are.
Ask about Hyatt House Scottsdale/Old Town
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 60/100We read 19 sources for this property, and pulled 102 traveler insights worth knowing. Last checked 2026-09-11.
Watch this hotel
We keep reading Hyatt House Scottsdale/Old Town. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
5 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 19 cited sources▾
Everything quoted on this page.
- 10Quick Review GH Scottsdale : r/hyattreddit.comForum thread2025-02-19Recent4 quotes used
“Rooms are nice and modern but nothing grand.”
Read originalreddit.com - 13Ranking every Hyatt this year (CA/IL/AZ)reddit.comForum thread2024-12-15Ageing39 quotes used
“HP East Moline / Quad Cities - 4/10. The front desk was a bit rude, and the property is outdated. I also found minor stains in the room.”
Read originalreddit.com - 9
- 7[Hotel Review] Hyatt House, North Scottsdale, Arizonawillrunformiles.boardingarea.comReview site2022-03-12Ageing5 quotes used
“I'm not a huge fan of traditional Hyatt House/Hyatt Place breakfasts, but it was fine.”
Read originalwillrunformiles.boardingarea.com - 15Opinions on hyatt houses/places/regency in Phoenix ...reddit.comForum thread2021-12-15AgeingRead originalreddit.com
- 14Hyatt House Scottsdale/Old Town - Reviewkatiegoesthere.comReview site2017-02-18Ageing5 quotes used
“Hyatt House is located within a 10 minute walk of Old Town Scottsdale which gives you access to tons of restaurants, bars, shops and galleries!”
Read originalkatiegoesthere.com
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