Hotel Novotel New Delhi Aerocity
A practical Aerocity airport hotel offering shuttle transfers and access to neighboring Pullman amenities.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Set in Aerocity near Indira Gandhi International Airport, this hotel provides practical accommodation with access to adjoining Pullman amenities. Guests value the airport shuttle system, great overall value, and attentive staff. However, multiple guests encounter frustrating room upkeep issues, including bad bathroom odors, slow breakfast orders, and dirty sheets. 139
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- The location right by the Indira Gandhi International Airport provides convenient access for overnight transit and business trips. 13
- Guests appreciate the helpful airport shuttle system and friendly drivers assisting with transport. 9
- Visitors value sharing facilities with the adjoining Pullman property, including access to the operational pool. 6
The catch
- While some diners praise the breakfast service and delicious lunch options, others report slow orders and a noticeable downfall in food quality at Food Exchange. 911
- Room upkeep is divisive, with some visitors enjoying tidy rooms with comfortable beds, while others report bad bathroom odors and dirty sheets. drawn from the full read
Who it's for
- — Airport transit and quick layovers
- — Business travelers visiting Aerocity
- — Guests wanting shared Pullman pool and dining facilities
Skip it if
- — Travelers sensitive to bathroom odors and cleanliness lapses
- — Diners expecting consistently high food quality
Paying $5 more direct is likely worthwhile if you value ALL Accor points, status credit, or on-property benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
91Food
83Location
93Noise
86- “Even the 3 star Ibis hotel in Aerocity we stayed at blasted music so loud because of an event that I could hardly have a conversation with someone.” 5
Room
86Service
87Bed & Sleep
90Nothing quotable yet on this one — the score leans on the rest of the coverage.
Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 4 points above the modest median of 88, across 134 hotels in the same bracket. In New Delhi it sits 2 points below the local median of 94.
- This hotel
- 92
- Bracket median
- 88
- Index median
- 90
Based on 134 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 3 mentions
- 2 mentions
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 48 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “After a good 40/45 mins, i found Hotel Ramhan Palace - very decently priced and for that price, the room was quite big, clean with all the amenities.” 5
- “A great value option the Novotel is designed in chain's signature style.” 6
- “With contemporary style, a good option of dining, a large pool, and a spa - you are getting a lot for your money here” 6
- “Offers good value considering its location and amenities.” 11
- “Overall great place for the price- paid 7k per night” 8
- “Went there in April, it's a new and lovely place. Definitely worth for less than 10k budget.” 8
- “Conveniently located near the airport, ideal for travelers.” 11
- “lovely location, everything is close. Not congested.” 8
- “Only disadvantage I would say is the location- there's not too many places to eat at walking distance (if you want that you'd have to take a place at CP).” 8
- “If you're looking for practical accommodation right by the Indira Gandhi International Airport, then this airport hotel is the perfect choice. It's located right on the grounds of the airport, meaning you can embark on your journey without any difficulties or stress.” 13
- “Located just a few minuted from the airport this is ideal for those just stopping for the night or those here on business” 6
- “The location marker was fake. It was not anywhere near the airport but around a 7-8 km taxi ride away.” 5
- “The staff were friendly and put me on the 6th floor, but I didn't like how I had to walk outside through the pool area to get to the other tower.” 9
- “Staff was very keen to help and the pool is absolutely incredible, amazing views and not too many people.” 8
- “Staff is friendly, attentive, and provides prompt service.” 11
- “The breakfast service was outstanding. Robin provided excellent care, and the place is very kid-friendly. We really enjoyed the overall experience here.” 11
- “2. Wait time for check or any help from reception is minimum 5 yo 10 mins and there is always alone” 13
- “Room service was satisfactory” 7
- “Big thanks to Ritik for providing an amazing and very welcoming reception. The friendly team really made the stay more enjoyable and fun.” 11
- “The housekeeping team is excellent, keeping the rooms tidy and clean, and the bed is quite comfortable. Thanks to the housekeeping staff, especially Virender.” 11
- “It's great to stay at Novatel Airocity Delhi. The service is outstanding 👍 well done Salome👍” 11
- “The staff weren't as nice compared to before but the service was decent and I took advantage of the shuttle system to get to the airport for my Indigo flight to Doha.” 9
- “5,000 per night. There is no way you can convince me that the Ibis is an actual three-star hotel: the rooms were tiny, the phones didn't work, and the reception was utterly incompetent.” 5
- “Outstanding service and courteous, well-mannered staff.” 11
- “The driver was friendly and dropped me off at the security checkpoint, before I proceeded to the reception.” 9
- “Staff members were generally helpful and polite” 7
- “Salome and the other staff provided excellent and courteous service, which I appreciated.” 11
- “Staff is very hard working and attends to all customer needs.” 13
- “I ordered Fish and Chips which were fine, nothing to complain about, but one thing that bothered me was the A/C was broken and the room was always hot. I figured it was fine for a one night stay but it was really problematic and I didn't get a good nights rest, especially since in the morning I had an Indigo flight.” 9
- “On first impressions, my room felt clean but the designed felt a little weird.” 9
- “Good room size and cleanliness” 7
- “Breakfast- ordered Paratha but not arrived for 30 minutes Bathroom- body lotion kit was empty Bedroom- twin single bed was provided instead of queen/king size bed Check-out- envelope was out of stock to provide along with the bill” 13
- “Stayed their for a night. But, due to heavy rains early morning, the window in the room started dripping water.” 8
- “I ordered Fish and Chips which were fine, nothing to complain about, but one thing that bothered me was the A/C was broken and the room was always hot.” 9
- “Found hair in the room. Informed front desk and bed sheet was changed. They arranged birthday cake complementary... That was really a good gesture..” 11
- “Great hotel, good room with views of Old delhi on the east facing rooms.” 8
- “The room itself was super seedy with dirty sheets and an almost unusable bathroom.” 5
- “The next morning I went down for breakfast and was truly disappointed with the taste and options, and I wasn't happy at all and had to settle for a donut at the airport.” 9
- “Never stayed there but used to go for dinner very frequently as date nights at food exchange. The recent downfall in food quality has been astonishing. havent been back in atleast 2 years” 9
- “Whilst entry level rooms are small they are perfectly formed and include all the additions you'd expect from an international chain: entertainment system, tea and coffee making facilities, toweling robes, hair-dryer and complimentary toiletries.” 6
- “Extensive breakfast buffet with delicious options and attentive service.” 11
- “Separate from though adjoining the Pullman hotel guests benefit from some of their neighboring property's facilities: namely the pool and award-winning dining options.” 6
- “Never stayed there but used to go for dinner very frequently as date nights at food exchange. The recent downfall in food quality has been astonishing.” 9
- “Further, to my surprise, almost the whole restaurant and lobby level had water leakage” 8
- “I had lunch and was immediately surprised by the improvement, delicious ice creams and tons of tasty options to eat.” 9
- “Even the 3 star Ibis hotel in Aerocity we stayed at blasted music so loud because of an event that I could hardly have a conversation with someone.” 5
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- Noise rests on 1 source — too thin to rely on.
- 15 sources carry no publication date, so we cannot tell how current they are.
Ask about Hotel Novotel New Delhi Aerocity
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 58/100We read 15 sources for this property, and pulled 67 traveler insights worth knowing. Last checked 2026-08-26.
Watch this hotel
We keep reading Hotel Novotel New Delhi Aerocity. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
4 of 5 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 15 cited sources▾
Everything quoted on this page.
- 1Novotel New Delhi Aerocity | Best Five Star Hotels in Aerocity ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 2Novotel Aerocity New Delhi Tour And Reviewyoutube.comVideoDate not statedListened for quotes only2 quotes usedRead originalyoutube.com
- 3NOVOTEL NEW DELHI AEROCITY | ⋆⋆⋆⋆⋆ | INDIA ...novotel-aerocity.new-delhi-hotels.netReview siteDate not statedRead originalnovotel-aerocity.new-delhi-hotels.net
- 4NOVOTEL Aerocity, New Delhi Room Tour + Breakfast Buffet ...youtube.comVideoDate not statedListened for quotes onlyRead originalyoutube.com
- 5Why are there so many scummy hotels around Delhi airport?reddit.comForum threadDate not stated9 quotes used
“After a good 40/45 mins, i found Hotel Ramhan Palace - very decently priced and for that price, the room was quite big, clean with all the amenities.”
Read originalreddit.com - 6Novotel New Delhi Aerocity, Delhi Reviewthehotelguru.comReview siteDate not stated5 quotes used
“A great value option the Novotel is designed in chain's signature style.”
Read originalthehotelguru.com
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