Four Points by Sheraton New Delhi, Airport Highway
An airport highway hotel featuring breakfast and dinner buffets, cozy rooms, and quick terminal proximity.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
Four Points by Sheraton New Delhi operates as a transit stop for air travelers along the airport highway. The hotel delivers clean and modern rooms, comfortable king size beds, and high-quality breakfast and dinner buffets. However, guests express frustration over paying extra fees like Rs 900 for airport transfers alongside cut-rate bathroom touches like cheap toilet paper and unbranded dispenser toiletries. 891219
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Guests agree that the hotel offers modern and very clean rooms featuring comfortable king size beds. 128
- Housekeeping is routinely described as top-notch, complemented by a well maintained swimming pool and a decent gym. 86
- The food spread receives solid remarks, especially the breakfast and dinner buffets for travelers grabbing a bite before a connecting flight. 12
- In the bathrooms, guests praise the shower cabin with substantial water flow and a large rack with basin fitted in the middle. 12
The catch
- Wi-Fi speeds split reviewers: some found a speed of roughly 4 Mbps fair enough to get work done, while others felt the connection was too slow for business purposes without options for faster access. 1912
- Room orientation also causes disagreement, with guests assigned inside-facing rooms complaining they can only see the lobby if they open their blinds. 19
Who it's for
- — Air travelers on short layovers
- — Guests prioritizing buffet dining before flights
- — Short stopovers needing a clean, comfortable bed
Skip it if
- — Anyone expecting complimentary airport transfers
- — Remote workers requiring high-speed business internet
- — Travelers who dislike inside rooms facing the lobby
Booking direct costs no more here and keeps Marriott Bonvoy points, elite nights and eligible benefits.
Prices shown are an estimated range, not a live quote — the booking site confirms the real rate for your dates.
This sits inside our estimated range for this hotel.
Confidence: low · modelled estimate, not a live quote. Check the supplier for the real rate on your dates.
Score breakdown
How the 92/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
92Food
92- “The service is excellent, rooms modern and very clean and a highlight is the excellent breakfast and dinner buffets along with a decent gym to work and a well maintained swimming pool.” 8
- “Rooms were very well equipped and the top level pool was fantastic with a view over the bay. Food was also excellent.” 2
Location
92- “Much in demand, throughout the year. Its proximity to Delhi airport, makes it most convenient hotel for air travellers ; tourists and others.” 8
- “Four Points by Sheraton , Delhi airport Highway is the ultimate destination for comfortable stay, mouth watering delicacies , resort like amenities and above all the best lawns for corporate parties or family functions.” 8
Room
87Service
92Bed & Sleep
90- “The bed was definitely regular King size bed and very comfortable to sleep in. I was definitely had a good sleep.” 12
Value
91Where it is, how to reach it
Details read from tripadvisor.com · checked 2026-08-24
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Beats what $ usually buys
Scores 4 points above the modest median of 88, across 134 hotels in the same bracket. In New Delhi it sits 2 points below the local median of 94.
- This hotel
- 92
- Bracket median
- 88
- Index median
- 90
Based on 134 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 1 mention
- 1 mention
- 1 mention
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 52 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “Although I value the housekeeping service, this situation shows a serious problem in handling guests' personal items. I expected a more considerate and responsive approach, and the lack of responsibility has left me very unhappy.” 6
- “e service provided is insanity. At some point, I was asking to speak with a manager, and they just keep referring me to emails, which they take days to answer.” 19
- “I had a horrible experience with little to no help or resolve, and honestly, I feel robbed and abandoned.” 19
- “The hotel had a spa, a great restaurant, and exceptional service.” 2
- “I believe the staff at this hotel are very new and haven't been properly oriented with SPG's hospitality.” 12
- “Eros staff is really good at their services.” 9
- “Third rate service, they rarely answer calls and even when they do, the front office staff never respond properly.” 6
- “Definitely better service and amenities than any Four Points I have been to in the USA.” 2
- “Four Points by Sheraton in Arusha, Tanzania (stayed there before and after safari in Serengeti). Amazing property, service and elite recognition - at least before the merger.” 2
- “The front desk staff is excellent and efficient.” 8
- “At some point, I was asking to speak with a manager, and they just keep referring me to emails, which they take days to answer.” 19
- “The car transfers were professional and fast.” 8
- “The hotel offered great food, cozy rooms, and top-notch housekeeping.” 6
- “The staff were courteous and accommodating, living up to the high standards expected of them.” 6
- “Efficient check-in/check-out” 11
- “Four Points Auckland opened a few months ago, and is Marriott's first foray into New Zealand It's not bad at all with a good location, full service restaurant and a rooftop bar. Some of the rooms even have very nice bathtubs!” 2
- “The team was polite, supportive, and professional. A special thanks to Arbaj for his outstanding service and assistance.” 6
- “I pick this if I land too late to enjoy the benefits (lounge) of a full service property. It's also right in front of the metro station (Msheireb) so it's a quick and inexpensive journey from the airport.” 2
- “Four Points Bolzano is very nice as well. Location leaves a bit to be desired, but the Hotel is nicer than most Sheratons.” 2
- “Much in demand, throughout the year. Its proximity to Delhi airport, makes it most convenient hotel for air travellers ; tourists and others.” 8
- “Four Points by Sheraton , Delhi airport Highway is the ultimate destination for comfortable stay, mouth watering delicacies , resort like amenities and above all the best lawns for corporate parties or family functions.” 8
- “Four Points by Sheraton, New Delhi airport highway JW Marriott New Delhi Aerocity. There are many hotels in Delhi but Eros hotel is one of the finest hotels in Delhi where you can get best services.” 9
- “The 4pts Sydney Darling Harbour WAS a great hotel but it's now another property. I spent ten nights there in 2002 on SPG points, really great location, not at all like the usual frumpy US properties.” 2
- “I believe she has a bright future here if she works with the hotel till she becomes a veteran. There are certain positive aspects of this hotel but overall it just doesn't make any sense to come to this hotel. This isn't exactly very close to Airport as traditional Airport properties do.” 12
- “My favorite Four Points are Brisbane, Seoul, and Nairobi airport. Agree the US ones are inconsistent. My biggest complaint is I am allergic to their soap.” 2
- “Four Points Auckland opened a few months ago, and is Marriott's first foray into New Zealand It's not bad at all with a good location, full service restaurant and a rooftop bar.” 2
- “The Melbourne one is also nice though its location is a tad far from CBD and echoing the comment above the new one in Sydney looks like a well designed hotel” 2
- “The Eatery, where you can eat, is only a short distance to the hotel. Room met all requests.” 10
- “@MI Completely agree on Four Points Arusha. I stayed last month (they actually migrated SPG to Marriott systems during stay) and was upgraded to a nice room in the separate building, and the restaurant was quite good.” 2
- “The lady on counter asked me to wait for a while. She asked me to check-in and use one of the 2 queen bed rooms for time being until another room, which has got a king size bed, is vacated. I appreciated her concern as I just wanted to get ready and be on my way to work.” 12
- “Chinese Four Points can be decent- loved the one in Suzhou. Had a top floor corner suite that overlooked two lakes, with a proper living room and tub. Was in a business area but close enough to touristy places.” 2
- “was upgraded to a nice room in the separate building, and the restaurant was quite good.” 2
- “- The toilet paper is incredibly cheap. This hotel is oriented to business travelers and there was exactly 1 free outlet at the "desk" area.” 19
- “- There are "inside" and "outside" facing room. There are "inside" and "outside" facing room. My room is inside facing. If I open the blinds, you see the Lobby. Why would I open these blinds? I can't imagine a ground floor person ever opening them so strangers can stare at you.” 19
- “I received a beautiful suite that was functional and comfortable.” 2
- “My favorite four points was the brand new one in Brisbane a few years ago ! Upgraded to a really nice suite and could Not believe I was in a four points .” 2
- “The bed was definitely regular King size bed and very comfortable to sleep in. I was definitely had a good sleep.” 12
- “Food spread was alright as per a typical airport hotel. Normally you are supposed to grab a quick bite and be on the way to your connecting flight.” 12
- “was upgraded to a nice room in the separate building, and the restaurant was quite good.” 2
- “The service is excellent, rooms modern and very clean and a highlight is the excellent breakfast and dinner buffets along with a decent gym to work and a well maintained swimming pool.” 8
- “The hotel had a spa, a great restaurant, and exceptional service.” 2
- “The hotel offered great food, cozy rooms, and top-notch housekeeping.” 6
- “@MI Completely agree on Four Points Arusha. I stayed last month (they actually migrated SPG to Marriott systems during stay) and was upgraded to a nice room in the separate building, and the restaurant was quite good.” 2
- “Lush green gardens, neat rooms, great amenities The hotel is modern with very nice and specious rooms, great restaurant and bar.” 8
- “Rooms were very well equipped and the top level pool was fantastic with a view over the bay. Food was also excellent.” 2
- “As SPG Gold I got an immediate upgrade to a Suite. We had a great time, breakfast had a bevy of choices, dinner on the roof top overlooking the airport one side and the Nairobi National Park on the other.” 2
- “The 4pts in Edmundston NB is the only decent hotel in town and I spent two weeks there earlier this year. There's very little to do in this town especially in the winter. The hotel was OK and had a decent full-service restaurant.” 2
- “I ordered room service and it came quickly.” 8
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about view.
- 19 sources carry no publication date, so we cannot tell how current they are.
Ask about Four Points by Sheraton New Delhi, Airport Highway
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 56/100We read 19 sources for this property, and pulled 67 traveler insights worth knowing. Last checked 2026-08-26.
Watch this hotel
We keep reading Four Points by Sheraton New Delhi, Airport Highway. Tell us when you're staying and we'll follow it until then — you'll hear from us only when the verdict is rewritten, the score moves, or new reviews land. No daily mail, and the watch closes itself after your stay.
Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 19 cited sources▾
Everything quoted on this page.
- 1FOUR POINTS BY SHERATON NEW DELHI AIRPORTtraveldhamaka.comReview siteDate not statedRead originaltraveldhamaka.com
- 2My Favorite Four Points By Sheraton Everonemileatatime.comReview siteDate not stated26 quotes used
“I pick this if I land too late to enjoy the benefits (lounge) of a full service property. It's also right in front of the metro station (Msheireb) so it's a quick and inexpensive journey from the airport.”
Read originalonemileatatime.com - 3Four Points By Sheraton New Delhi, Airport Highway|From $65four-points-by-sheraton-new-delhi-airport-highway.delhitophotel.comReview siteDate not statedRead originalfour-points-by-sheraton-new-delhi-airport-highway.delhitophotel.com
- 4
- 5Hotel Four Points by Sheraton New Delhi, Airport Highwayreserving.comReview siteDate not statedRead originalreserving.com
- 6Four Points by Sheraton New Delhi, Airport Highwayixigo.comReview siteDate not stated8 quotes used
“Although I value the housekeeping service, this situation shows a serious problem in handling guests' personal items. I expected a more considerate and responsive approach, and the lack of responsibility has left me very…”
Read originalixigo.com
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