Hotel Indigo Lower East Side New York By IHG
Lower East Side hotel featuring spacious rooms, floor-to-ceiling skyline views, and a buzzing rooftop bar.
The verdict
Pick a traveller type to re-weight the scores and re-rank the rooms around what you actually care about.
This art-forward Lower East Side hotel pairs a creative downtown vibe with surprisingly spacious rooms and floor-to-ceiling skyline views. Guests appreciate the comfortable beds, large stand-alone showers, and friendly front-of-house staff. However, the bustling public rooftop bar frequently causes loud noise pollution and slow elevator service on weekends, while street-facing rooms catch loud late-night commotion. High daily resort fees also draw consistent complaints when key amenities like the seasonal rooftop pool are closed. 1311103
Every line below traces back to something a traveler actually wrote — open a line to read the original sentence and follow it to the source.
What travelers noticed
- Floor-to-ceiling windows deliver expansive skyline views across both sides of Manhattan. 1069
- Rooms are exceptionally spacious by New York standards and feature soft beds, Keurig coffee makers, and fast Wi-Fi. 10
- Bathrooms feature spacious stand-alone showers, distinctive tile floors, and C.O. Bigelow toiletries. 11
- Doormen, baristas, and front desk staff consistently earn praise for friendly and attentive service. 10
The catch
- Noise varies drastically by room location: high floors can be very quiet and free of street sirens, while rooms under the bar or facing Ludlow Street endure loud noise past 2 AM. 1396
- Value divides guests, with some finding the downtown experience worthwhile while others feel price-gouged by high resort fees when the pool is closed. 3
Who it's for
- — Nightlife lovers wanting a downtown Lower East Side base
- — Travelers seeking expansive skyline views from large windows
- — Guests who prioritize spacious NYC rooms and comfortable beds
Skip it if
- — Light sleepers sensitive to street noise and rooftop bar bass
- — Guests frustrated by daily resort fees
- — Travelers seeking a quiet stay close to midtown tourist sights
Seen on camera
2 moments · 1 video · Hotel Indigo Lower East Side New York By IHG
Each moment is pulled at the second a cited reviewer said the words. Play it here, or open the original video at that timestamp.
“The hotel features 294 well-appointed rooms, each designed with a contemporary aesthetic that reflects the energy of the…”
youtube.com0:33“Every room is outfitted with modern amenities and stylish decor to ensure your stay is as comfortable as it is memorable…”
youtube.com0:53Frames are citations: each one links to its second in the source video, attributed to the creator who filmed it. Nothing here is supplied by the hotel. Creators who want a moment removed can ask and we take it down.
How to book
One night, standard room. Award prices move with demand and availability is not checked here.
Score breakdown
How the 84/100 is built, category by category — each one with the strongest thing travelers actually said, and the source it came from.
Bathroom
90Location
92- “Booked for three nights for a rather special occasion surprise trip and sprung for a nice high floor with a view. It's the perfect location and I was hoping for a chill trip with at least some rest.” 17
- “The location does a lot of the heavy lifting because you're surrounded by some of the best food in NYC.” 10
Room
87- “My favorite part of the whole room was the enormous balcony furnished with chairs and a table. I may be from here, but you best believe I was out there taking as many photos as I could!” 18
- “This hotel went above and beyond and impressing me from the free amenities that included coffee in the room and quickly getting a rollaway bed when I had an extra guest to the incredible location, easy parking next-door and cleanliness.” 3
Service
85Bed & Sleep
84Nothing quotable yet on this one — the score leans on the rest of the coverage.
Value
78- “I ended up spending $1,064 (and earning 3,192 ThankYou points thanks to the card's bonus category that awards 3x points for hotel stays) after the credit, meaning my cost for a king deluxe room came out to about $213 per night, a great rate for Manhattan, where hotels usually cost upwards of $300 per night.” 6
- “The Williamsburg Bridge view is unobstructed, which is rare for a rooftop at this price point.” 13
Where it is, how to reach it
Details checked 2026-09-08
Where it sits
Hotel Indigo Lower East Side New York By IHG and the 38 other hotels we cover in New York. Hover a marker for the hotel; click to open it.
Stay value
How this property reads against the hotels we cover alongside it. Measured on review evidence, not on a nightly rate.
Falls short of what $$ usually buys
Scores 4 points below the mid-range median of 88, across 517 hotels in the same bracket. In New York it sits 4 points below the local median of 88.
- This hotel
- 84
- Bracket median
- 88
- Index median
- 88
Based on 517 comparable hotels.
Which room to ask for
What reviewers say about where to sleep inside this building — by room number where one is named, and otherwise by floor, wing, aspect and position. Every line opens onto the quotes behind it.
- 2 mentions
- 2 mentions
- 1 mention
- 1 mention
No location within the hotel draws repeated complaints yet.
Where travelers agree — and don’t
The topics reviewers split on most. A wide bar means your experience depends on which room you get — or whose opinion you trust.
View the 66 things travelers said behind this verdict▾
Quotes run exactly as travelers wrote them — spelling and all. We trim for length, never for tidiness.
- “The floor-to-ceiling window had a nice view, and light streamed in each morning - and there were blackout shades to keep the room dark for when I felt like sleeping in.” 6
- “The room is decorated with retro touches like a graffiti cocktail shaker that summarizes the entire fun trendy vibe!” 9
- “My jaw dropped when I got to my room- I think it was bigger than some NYC apartments!” 18
- “My favorite part of the whole room was the enormous balcony furnished with chairs and a table. I may be from here, but you best believe I was out there taking as many photos as I could!” 18
- “Stuck is a harsh word for a rather spacious, fresh, and modern room by NYC standards. The room was cozy and designed well with outlets in all the right places.” 11
- “I also loved the dimmable light bulbs on either side of the bed that could light the entire room or serve as a night light before going to sleep.” 9
- “This hotel went above and beyond and impressing me from the free amenities that included coffee in the room and quickly getting a rollaway bed when I had an extra guest to the incredible location, easy parking next-door and cleanliness.” 3
- “It was freezing outside and the heat worked well; I could change the temperature to my liking from the in-room controls.” 6
- “I entered my room on the 11th floor and immediately fell in love. The vintage-yet-modern decor was warm and inviting, and my eyes were drawn to the cool, exposed light bulbs on either side of the bed.” 6
- “My favorite thing about the room was the Keurig coffeemaker, and the capsules were replenished daily - the cleaning staff even left me a few extra when they realized I was using so many.” 6
- “Contemporary yet comfy rooms boast flat-screens, free WiFi and a minibar.” 12
- “Every room is outfitted with modern amenities and stylish decor to ensure your stay is as comfortable as it is memorable.” On camera70:53
- “The decor is fun and art-forward too, in keeping with the hotel's whole creative, downtown vibe.” 10
- “My favorite part of my Grand Deluxe King room were the floor to ceiling windows and views of the city that never sleeps.” 9
- “The one not so great part about the hotel was that the service was rather nonchalant and slow at times. If I were ready to pay the average nightly rate, which is around $300, I would expect a higher service standard.” 11
- “I ended up spending $1,064 (and earning 3,192 ThankYou points thanks to the card's bonus category that awards 3x points for hotel stays) after the credit, meaning my cost for a king deluxe room came out to about $213 per night, a great rate for Manhattan, where hotels usually cost upwards of $300 per night.” 6
- “Unfortunately the pool wasn't open in June and given the outrageously high daily "resort fee" I felt very much price-gouged (the mini gym/bar/club isn't important to me only the pool).” 3
- “The Williamsburg Bridge view is unobstructed, which is rare for a rooftop at this price point.” 13
- “Check out was a nuisance given that I had to wait in line for over 30 minutes before being handed a zero bill for my stay. The couple in front of me decided to argue their room rate and the hotel receptionists seemed to want to entertain the conversation for a long while before realizing there were other people in line.” 11
- “I ordered an egg wrap there one day - it was fine but overpriced at $15.” 6
- “So my advice is stay within reasonable striking distance of where you want to go and be prepared for high costs and high tips. We stayed at the Soho Grand. Got a great deal at the time.” 5
- “I feel like the cost of this stay wasn't worth it for me.” 3
- “I found the housekeeping staff to be thorough and friendly.” 6
- “From the doormen to the bartenders to the barista pulling my morning latte, the staff here were genuinely on top of it the entire stay.” 10
- “The (very handsome) gentlemen who were always on top of handling opening the doors, hailing a cab, grabbing our luggage and the like were always ready to provide killer service.” 2
- “Good service can quietly make or break a trip, and this was some of the best I've had in the city.” 10
- “I spotted fun pop-art sculptures before heading up to the 14th floor, which the friendly doorman explained was the lobby and check-in level of the hotel.” 6
- “the hotel staff was responsive and available all day and all night.” 3
- “The guys opening the doors were super helpful and friendly and even volunteered to open the doors a few times for me to get the perfect Instagram Instastory!” 9
- “From the moment we walked up to the front door at Hotel Indigo to the moment we left, the service was top notch here.” 2
- “My other main complaint is a $450 deposit was made at check in which is normal and I checked out a night early knowing it was a nonrefundable prepaid reservation. The day after I left my credit card was charged a second time for another $450 ($900/total) despite no deficiency on the original deposit. This requires further investigation and resolution on my part so the time-suck is not welcome.” 3
- “Other staff members were less impressive. I forgot my phone charger at the TPG HQ one day, and when I called down to see if they had one I could borrow or purchase, they weren't helpful at all.” 6
- “The staff was always professional.” 3
- “The space is clean enough (elevators needed glass cleaning).” 3
- “Despite the location and rooftop's reputation my room on the 23rd floor was very quiet, you couldn't hear Manhattan's usual lullaby of NYC sirens or honking at all.” 9
- “The room was obviously beneath the bar and the noise pollution was intense.” 3
- “Hotel Indigo sits on Ludlow Street, just off Houston, right on the line between the Lower East Side and the East Village. It's one of the most vibrant neighborhoods in the city, and to me it's the sweet spot: tons to do, genuinely cool, but not overrun and touristy the way Times Square is.” 10
- “I would absolutely stay here again, though I think the key is to get a room on a higher floor - especially on weekends - to avoid the noise from the street and evening partygoers.” 6
- “I also loved the little details like the leather "bar cart" and spray paint can cocktail shaker. The attention to detail to hone in on their street art vibe was perfection.” 2
- “Ludlow-facing rooms catch bar street noise to 2am. Suites get reliable tub access.” 13
- “Skip the Ludlow-facing rooms; bar-close street noise runs to 2am.” 13
- “Based on the reports from my friends, the soundproofing from the Club isn't the best and it can be pretty loud in the surrounding area. Best to avoid the 14th floor if possible.” 18
- “I can recommend the Placemakr on Wall Street. Big studio rooms with proper kitchens, free laundry facilities, a gym, on the express train lines uptown and near the river and Brooklyn Bridge. Bonus is that it's quiet in the evenings when all the traders and investment bankers go home!” 5
- “Because Mr. Purple and the rooftop draw a crowd, this is a lively hotel, and rooms closer to the bar can pick up some noise on weekend nights.” 10
- “I was a little worried it would be loud because this particular neighborhood is known for boisterous nightlife, but I was on the 11th floor and couldn't hear much noise beyond the sirens and taxis honking, which are oh-so-common in NYC.” 6
- “Rooms in the Ludlow-facing category get street noise until bar close around 2am.” 13
- “The rooftop bar is open to the public, so elevators get tied up and the lobby gets loud on weekend evenings.” 13
- “The hotel features 294 well-appointed rooms, each designed with a contemporary aesthetic that reflects the energy of the neighborhood.” On camera70:33
- “Booked for three nights for a rather special occasion surprise trip and sprung for a nice high floor with a view. It's the perfect location and I was hoping for a chill trip with at least some rest.” 17
- “The location does a lot of the heavy lifting because you're surrounded by some of the best food in NYC.” 10
- “Located in the vibrant Lower East Side, this property is designed for travelers who want to be right in the middle of the action while still having a sophisticated calm space to retreat to at the end of the day.” 7
- “But more importantly, the location of Hotel Indigo Lower East Side was ideal because our hotel was right next to a subway station.” 2
- “The rooms are fresh and the location is convenient for exploring one of New York's trendy neighborhoods: the Lower East Side.” 11
- “It was surrounded by endless options for restaurants and bars and conveniently located near subway lines to easily access other parts of the city.” 6
- “We stayed at the Moxy Downtown in the spring with kids the same age and had a blast! Location is great as you can get everywhere from Fulton Street.” 5
- “Do look at the BA sale. We stayed with teens in the financial district at Club Quarters. Big rooms.” 5
- “The LES is a super hip part of town with lots of great restaurants and nightlife. It was also not super far from shopping in SOHO which is always a plus.” 2
- “"In the center of the dynamic Lower East Side, this hotel is a great base for restaurants, nightlife, and people-watching"” 13
- “the hotel staff was responsive and available all day and all night. There's a great rooftop café for breakfast and a very exciting nightclub.” 3
- “Killer views from the rooftop restaurant, bar and outdoor pool.” 12
- “The bathtroom was also well designed with a unique blue and yellow tile floor. It had a spacious stand alone shower, which is ideal for the small space.” 11
- “The shower was large and had a window - it's rare to see windows in bathrooms in NYC, so I was pleasantly surprised to see one.” 6
- “The shower pressure was strong and the water hot - what more can you ask for?” 6
- “The bathroom was decorated in fun colors and was a nice size for New York, though the vanity was on the small side.” 6
What we still don't know
What we can’t tell you yet, said plainly. These close as we read more coverage of this hotel.
- No reviewer has named an individual room number here yet.
- Nothing reliable said about room types.
- Nothing reliable said about building or wing.
- Nothing reliable said about which side it faces.
- Nothing reliable said about position on the floor.
- 11 sources carry no publication date, so we cannot tell how current they are.
Ask about Hotel Indigo Lower East Side New York By IHG
Answered only from the coverage cited on this page. If nobody has written about your question, it will say so rather than guess.
How much we read
Deep coverage · 19/100We read 0 sources for this property, covering 0 traveler mentions, boiled down to 0 traveler insights worth knowing. Last checked 2026-09-08.
Watch this hotel
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Sources
Everything quoted on this page, grouped by traveler insights, outlets, and video & podcast. Counts beside each group show everything we’ve read of that kind; no one kind can carry the score on its own.
6 of 6 summary lines above are traced to specific quotes. The rest summarise the read as a whole rather than any single document.
View all 18 cited sources▾
Everything quoted on this page.
- 18Hotel Review- New York City: Hotel Indigo Lower East Sidetheroamingnumeral.comReview site2025-11-10Recent3 quotes used
“My jaw dropped when I got to my room- I think it was bigger than some NYC apartments!”
Read originaltheroamingnumeral.com - 17NYC - Hotel Indigo Lower East Side : r/ihghotelsresortsreddit.comForum thread2024-01-17Ageing1 quote used
“Booked for three nights for a rather special occasion surprise trip and sprung for a nice high floor with a view. It's the perfect location and I was hoping for a chill trip with at least some rest.”
Read originalreddit.com - 2Hotel Indigo Lower East Side - Why A Must for NYC Next ...anindigoday.comReview site2021-11-12Ageing9 quotes used
“The (very handsome) gentlemen who were always on top of handling opening the doors, hailing a cab, grabbing our luggage and the like were always ready to provide killer service.”
Read originalanindigoday.com - 9Hotel Indigo Lower East Side NYC Stay Reviewthetravelwomen.comReview site2019-11-22Ageing9 quotes used
“The room is decorated with retro touches like a graffiti cocktail shaker that summarizes the entire fun trendy vibe!”
Read originalthetravelwomen.com - 10Hotel Indigo Lower East Side Reviewpoorlittleitgirl.comReview site2019-04-16Ageing11 quotes used
“From the doormen to the bartenders to the barista pulling my morning latte, the staff here were genuinely on top of it the entire stay.”
Read originalpoorlittleitgirl.com - 11Review: Hotel Indigo Lower East Side New Yorkgrabamile.boardingarea.comReview site2018-04-25Ageing6 quotes used
“The one not so great part about the hotel was that the service was rather nonchalant and slow at times. If I were ready to pay the average nightly rate, which is around $300, I would expect a higher service standard.”
Read originalgrabamile.boardingarea.com
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